[ANGEL ALFREDO GONZALEZ

ORDUÑA]

[Strong experience designing process in the IT Systems and Salesforce , training to users in Systems ERP and
CRM ]

Technical Skills

Skill Years of Experience Level

[Salesforce] [6] [Expert]
BPM [3] [Intermediate]
Business Analyst [4] [Intermediate]
[Salesforce Marketing Cloud ] [3] [Intermediate]
IT Services [2] [Intermediate]
SQL [4] [Expert]

Experience

Company [Engenium]
Period [October 2018 - May 2019] Job Title: [Functional Consultant]

Project: [Implementation Salesforce]

Role: [Product Owner]
 Activities: [Process Analysis
 Implementation Salesforce(Salesforce , Salesforce Marketing Cloud)
 Functional Analysis in Salesforce , Cloud and mobile projects
 Implementation of new modules In Salesforce (corporate quote project)
 Integrate Salesforce with Legacy Systems(AS400)
 Deevelop Workflows in Salesforce Process Builder
 Marketing Cloud (Audience Builder , Creating Segments)
]
Tools: [Salesforce , Salesforce Marketing Cloud , Enterprise Architect]
 [ANGEL ALFREDO GONZALEZ ORDUÑA]
Company [ACI Group]
Period [March 2018 - June 2019] Job Title: [Functional Consultant]

Project: [Implementation Salesforce , Business Analyst]

Role: [Product Owner]
 Activities: [Process Analysis
 Implementation Salesforce(Salesforce , Salesforce Marketing Cloud)
 Functional Analysis in Salesforce , Cloud and mobile projects
 Implementation of new modules In Salesforce (corporate quote project)
 Integrate Salesforce with Legacy Systems(AS400)
 Deevelop Workflows in Salesforce Process Builder
 Marketing Cloud (Audience Builder , Creating Segments)]
Tools: [Salesforce , Salesforce Marketing Cloud , Enterprise Architect, BPM]

Company [Grupo Salinas]

Period [June 2017 - March 2018] Job Title: [Functional Consultant]

Project: [Implementation Salesforce , Business Analyst]

Role: [Product Owner]
 Activities: [Process Analysis
 Implementation Salesforce(Salesforce , Salesforce Marketing Cloud)
 Functional Analysis in Salesforce , Cloud and mobile projects
 Implementation of new modules In Salesforce (corporate quote project)
 Integrate Salesforce with Legacy Systems(AS400)
 Deevelop Workflows in Salesforce Process Builder
 Marketing Cloud (Audience Builder , Creating Segments)]
 Management of technological resources(time-cost)
 Optimize workflows in IBM 8.5
 Training comercial, technical process areas in Salesforce(Marketing Cloud, Salesforce one, Service
cloud)
 Salesforce Marketing cloud(market intelligence, audience generation)
Tools: [Salesforce , Salesforce Marketing Cloud , Enterprise Architect, BPM, Workflow
,Winshuttle]

Company [Sygno]
Period [March 2017 - June 2017] Job Title: [Business Analyst]

Project: [Implementation Salesforce , Business Analyst]

Role: [Product Owner]
 Activities: [Process Analysis and diagraming
 Development of information models
 Documentation]

This document is confidential and is property of DEINTEC. It is not allowed its use without the written consent of DEINTEC.
 [ANGEL ALFREDO GONZALEZ ORDUÑA]
Tools: [Enterprise Architect, BPM, Workflow]

Company [RICOH]
Period [March 2016 - June 2017] Job Title: [Project Leader]

Project: [Implementation Salesforce Latam]

Role: [Project Leader]
 Activities: [Analysis and diagramming of process (Aris , Enterprise Architect, IBM BPM 8.5)
 CRM/ERP user training
 Design and management data governance projects
 Develop Workflows with Process Builder
 Implementation Salesforce and Marketing Cloud
 IT projects implementation
 Implementation Dynamics NAV
 Functional Analysis in Salesforce
 Creating Segments In Salesforce Marketing Cloud
 Design and manager data governance projects
 Lead prospecting meetings
 Development and management of documentation]
Tools: [Salesforce , Dynamics Nav Enterprise Architect, BPM, Mulesfot, SQL]

Company [RICOH]
Period [March 2012 - August 2015] Job Title: [Technical Leader]

Project: [Implementation Systems]

Role: [Project Leader]
 Activities: [Coordination of Working Groups
 Profitability of projects
 Training users in ERP and CRM
 IT Project Management
 Tier2 Data Center Certification
 Implementation Projects for AAA and retail Customers
 Functional Analysis of IT projects
 Annual Budget management for new IT projects
 Functional Analysis in Salesforce
 Zoho CRM migration to Salesforce
 Process documentation
 Analytics of market Trends ]
Tools: [Salesforce , HP Systems , SQL, Dynamics Nav Enterprise Architect, BPM, Mulesfot]

This document is confidential and is property of DEINTEC. It is not allowed its use without the written consent of DEINTEC.
 [ANGEL ALFREDO GONZALEZ ORDUÑA]

Education

Degree: [Software Engineering]

Institution: [UNAD]
Period: [June 2012 a December 2017]

Courses and Certificates

Course Institution Year Certificate

[Google Analytics] [Google] [2017]
[Salesforce] [Ricoh] [2016]
[IBM BPM] [IBM] [2016]

Languages

English Level
Reading [Intermediate]
Writing [Intermediate]
Spoken [Basic]

Spanish Level
Reading [Expert]
Writing [Expert]
Spoken [Expert]

This document is confidential and is property of DEINTEC. It is not allowed its use without the written consent of DEINTEC.