EPSON SC F6000 SC B6000 Series Printer English Service Manual Direct Download

SERVICE MANUAL
Large Format Color Inkjet Printer
SC-F6000 series
SC-B6000 series
Confidential
SEIJ12011
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
The contents of this manual are subject to change without notice.
All efforts have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly
appreciate being informed of them.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2013 SEIKO EPSON CORPORATION.

COMMERCIAL PRINTER CS QUALITY ASSURANCE DEPARTMENT
Confidential
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
procedures preceded by DANGER Headings.
WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR
REPAIR PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL
ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL
INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER
SUPPLY AND OTHER ELECTRONIC COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURY FROM METAL PARTS WITH
SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING
PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO
THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR
REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC
WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-
SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING
THE INFLAMMABLE GAS IS PROHIBITED.
7. MAKE SURE AN ANTIVIRUS SOFTWARE IS INSTALLED ON THE COMPUTER USED FOR SERVICE SUPPORT. BE SURE TO HAVE THE
LATEST VIRUS DEFINITION FILE FOR THE SOFTWARE.
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About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
C H E C K SC-F6000 series/SC-B6000 series were designed based on SC-T7000 series. The most of the
P O IN T
mechanical structures and functions are the same as those of SC-T7000 series. This manual
provides only the differences from SC-T7000 series and omits descriptions common to SC-T7000
series.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 3.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling the product.
CHAPTER 4.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 5.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epson-approved lubricants and
adhesives required for servicing the product.
CHAPTER 6.APPENDIX
Provides the following additional information for reference:
• Connectors
• Panel Menu Maps
• ASP List
• Exploded Diagrams
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Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action.
Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.
May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional
information that is related to a specific subject, or comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components
in question may be adversely affected.
Indicates that lubrication is needed for the parts after disassembly, when doing a maintenance or replacing a part with a new one.
Lubrication
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Revision Status
Revision Date of Issue Description

A February 22, 2013 First release
Chapter 2
• 2.3Remedies for Service Call Error(p.35):partially deleted
B March 15, 2013 Chapter 4
• 4.1.2Adjustment Items and the Order by Repaired Part(p.88):partially revised
• 4.14.1Main Board initial setting(p.123):was added
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SC-F6000 series/SC-B6000 series Revision B
Contents
Chapter 1 PRODUCT DESCRIPTION 2.4 Remedies for Print Quality Troubles .................................................................. 39
2.4.1 Ink Clogging .............................................................................................. 39
1.1 Product Description ............................................................................................ 11
2.5 Trouble on Paper Feeding .................................................................................. 40
1.2 Basic Specifications ............................................................................................ 12
2.6 Other Troubles .................................................................................................... 41
1.2.1 Basic Specifications ................................................................................... 12
2.6.1 Ink End Error ............................................................................................. 41
1.2.2 Electric Specifications ............................................................................... 12
2.6.2 Wrong ink mixture error ............................................................................ 41
1.2.3 Ink Specifications ...................................................................................... 13
2.7 Trouble on Service Program ............................................................................... 43
1.3 Printing Specifications ........................................................................................ 14
1.3.1 Supported media ........................................................................................ 14 2.8 Trouble on NVRAM Viewer .............................................................................. 43
1.3.2 Printable area ............................................................................................. 15
Chapter 3 DISASSEMBLY & ASSEMBLY
1.4 Hardware Specifications ..................................................................................... 16
1.4.1 Dimensions and Weight ............................................................................. 16 3.1 Overview ............................................................................................................ 45
1.4.2 Installation Space ....................................................................................... 16 3.1.1 Precautions ................................................................................................. 45
1.4.3 Part Names ................................................................................................. 17 3.1.2 Cautions after assembling .......................................................................... 47
1.5 Control Panel Specifications .............................................................................. 19 3.1.3 Orientation Definition ................................................................................ 47
1.5.1 Control panel and LCD .............................................................................. 19 3.1.4 Recommended Tools ................................................................................. 48
1.5.2 Menu Descriptions ..................................................................................... 21 3.2 Parts Diagram ..................................................................................................... 49
1.5.3 Serviceman Mode ...................................................................................... 28 3.3 Disassembly Flowchart ...................................................................................... 55
Chapter 2 TROUBLE SHOOTING 3.4 Disassembly and Assembly Procedure ............................................................... 56
3.4.1 Preparation for servicing ........................................................................... 56
2.1 Overview ............................................................................................................ 32 3.4.1.1 Unlocking the CR Unit ....................................................................... 56
2.1.1 Preliminary Check ..................................................................................... 32 3.4.2 Housing ...................................................................................................... 57
2.1.1.1 Before performing troubleshooting .................................................... 32 3.4.2.1 TOP COVER ...................................................................................... 57
2.1.1.2 Check for the usage environment ....................................................... 32 3.4.2.2 FRONT COVER ................................................................................ 57
2.1.1.3 Recurrence check of the trouble ......................................................... 32 3.4.2.3 LOWER PAPER GUIDE ................................................................... 57
2.1.1.4 Check for the counter values/history .................................................. 32 3.4.2.4 LOWER PAPER GUIDE B ............................................................... 57
2.1.1.5 Test print check .................................................................................. 32 3.4.2.5 IH COVER ......................................................................................... 58
2.1.2 Troubleshooting Procedure ........................................................................ 33 3.4.2.6 WASTE INK TANK COVER ........................................................... 61
2.1.3 Procedure after troubleshooting ................................................................. 33 3.4.2.7 PRINTER COVER ............................................................................. 61
2.1.3.1 If the trouble has been successfully solved ........................................ 33 3.4.2.8 UPPER SUPPORT R COVER ........................................................... 61
2.1.3.2 If necessary to escalate the trouble case ............................................. 33 3.4.2.9 RIGHT UPPER COVER & RIGHT ROLL COVER ........................ 61
2.2 Remedies for Maintenance Requests .................................................................. 34 3.4.2.10 RIGHT LOWER COVER ................................................................ 61
3.4.2.11 RIGHT BASE COVER .................................................................... 61
2.3 Remedies for Service Call Error ......................................................................... 35
3.4.2.12 LEFT LOWER COVER ................................................................... 61
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3.4.2.13 REAR RIGHT LOWER COVER .................................................... 61 3.4.5.2 PF SCALE .......................................................................................... 83

3.4.2.14 UPPER LEFT COVER .................................................................... 61 3.4.5.3 PF ENCODER .................................................................................... 83
3.4.2.15 LEFT UPPER COVER & LEFT ROLL COVER ............................ 61 3.4.5.4 PF TIMING BELT ............................................................................. 83
3.4.2.16 LEFT BASE COVER ....................................................................... 61 3.4.5.5 PRESSURE ROLLER ........................................................................ 83
3.4.2.17 FRONT LEFT LOWER COVER ..................................................... 61 3.4.5.6 PRESSURE ROLLER MOTOR ........................................................ 83
3.4.2.18 REAR LEFT LOWER COVER ....................................................... 61 3.4.5.7 PRESSURE ROLLER SENSOR ....................................................... 83
3.4.2.19 REAR ROLL COVER FRAME ....................................................... 61 3.4.5.8 ATC MOTOR .................................................................................... 83
3.4.2.20 SIDE COVER SENSOR .................................................................. 62 3.4.5.9 PE SENSOR (ROLL PAPER) ........................................................... 83
3.4.2.21 R WASTE INK COVER SENSOR .................................................. 64 3.4.5.10 PE SENSOR (THICK PAPER) ........................................................ 83
3.4.2.22 L WASTE INK COVER SENSOR .................................................. 64 3.4.5.11 PAPER THICKNESS SENSOR ...................................................... 83
3.4.2.23 INTERLOCK SWITCH ................................................................... 64 3.4.6 Cutter Mechanism ...................................................................................... 84
3.4.3 Electric Circuit Components ...................................................................... 65 3.4.6.1 CUTTER UNIT .................................................................................. 84
3.4.3.1 MAIN BOARD .................................................................................. 65 3.4.7 Fans ............................................................................................................ 85
3.4.3.2 MAIN-B BOARD .............................................................................. 65 3.4.7.1 BOARD BOX FAN ........................................................................... 85
3.4.3.3 MAIN-C BOARD .............................................................................. 65 3.4.7.2 SUCTION FAN .................................................................................. 85
3.4.3.4 SUB BOARD ..................................................................................... 65
3.4.3.5 SUB-B BOARD ................................................................................. 65 Chapter 4 ADJUSTMENT
3.4.3.6 PSH BOARD ...................................................................................... 65
3.4.3.7 PANEL BOARD ................................................................................ 65 4.1 Overview ............................................................................................................ 87
3.4.4 Carriage Mechanism / Ink System Mechanism ......................................... 66 4.1.1 Precautions ................................................................................................. 87
3.4.4.1 CR COVER ........................................................................................ 66 4.1.2 Adjustment Items and the Order by Repaired Part .................................... 88
3.4.4.2 DAMPER KIT .................................................................................... 67 4.1.3 Adjustment Items ....................................................................................... 98
3.4.4.3 PRINT HEAD .................................................................................... 71 4.1.4 List of Tools/Software/Consumables for Adjustments ............................. 99
3.4.4.4 HEAD FFC ......................................................................................... 75 4.1.5 Service Program Basic Operations .......................................................... 100
3.4.4.5 CR FFC ............................................................................................... 75 4.2 NV-RAM BACKUP/NVRAM Viewer ............................................................ 101
3.4.4.6 CR SCALE ......................................................................................... 75 4.2.1 NVRAM Read Procedure ........................................................................ 101
3.4.4.7 CR ENCODER ................................................................................... 75 4.2.2 NVRAM Write Procedure ....................................................................... 101
3.4.4.8 CR TIMMING BELT ......................................................................... 75 4.2.3 NVRAM Viewer Basic Operation ........................................................... 101
3.4.4.9 CR MOTOR ....................................................................................... 75 4.3 ADJUSTMENTS (Individual) ......................................................................... 102
3.4.4.10 CR HP SENSOR .............................................................................. 75 4.4 ADJUSTMENTS (Sequence) ........................................................................... 103
3.4.4.11 APG UNIT ....................................................................................... 75
3.4.4.12 PG SENSOR ..................................................................................... 75 4.5 Installing Firmware .......................................................................................... 104
3.4.4.13 PUMP CAP UNIT ............................................................................ 75 4.6 Image Print ....................................................................................................... 104
3.4.4.14 INK HOLDER .................................................................................. 76 4.7 Counter Reset ................................................................................................... 104
3.4.4.15 INK TUBE ....................................................................................... 80 4.8 References ........................................................................................................ 104
3.4.4.16 CR UNIT .......................................................................................... 80
3.4.4.17 PW SENSOR .................................................................................... 80 4.9 Initial Ink Charge Flag ..................................................................................... 104
3.4.4.18 INK TANK/CARTRIDGE ............................................................... 81 4.10 CR Related Adjustments ................................................................................ 105
3.4.5 Paper Feed Mechanism .............................................................................. 83 4.10.1 CR Belt Tension Check ......................................................................... 105
3.4.5.1 PF MOTOR ........................................................................................ 83 4.10.2 APG Function Check ............................................................................. 105
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4.10.3 CR Scale Check ..................................................................................... 105 Chapter 5 MAINTENANCE

4.10.4 CR Active Damper Auto Adjustment .................................................... 105
4.10.5 Manual Uni-D Adjustment .................................................................... 106 5.1 Overview .......................................................................................................... 126
4.10.6 Manual Bi-D Adjustment ...................................................................... 107 5.2 When left unused/transportation ...................................................................... 127
4.10.7 PW + T&B&S check and adjustment .................................................... 109 5.2.1 When left unused ..................................................................................... 127
4.10.7.1 PW Adjustment .............................................................................. 109 5.2.1.1 Preparation before leaving printer unused ....................................... 127
4.10.8 PG Adjustment ....................................................................................... 109 5.2.1.2 Preparation for installation (after transport) ..................................... 128
4.11 Head Related Checks and Adjustments .......................................................... 110 5.2.2 Transportation .......................................................................................... 129
4.11.1 Tube Inner Pressure Reduction .............................................................. 110 5.2.2.1 Preparation before transportation ..................................................... 129
4.11.2 Head ID Input ........................................................................................ 110 5.2.2.2 Preparation after transportation ........................................................ 130
4.11.3 Nozzle Check ......................................................................................... 110 5.3 Exchange Parts ................................................................................................. 131
4.11.4 Cleaning ................................................................................................. 110 5.4 Cleaning ............................................................................................................ 132
4.11.5 Head Inclination Manual Adjustment (CR direction) ........................... 111
5.5 Lubrication ....................................................................................................... 132
4.11.6 Head Slant Manual Adjustment (PF direction) ..................................... 113
4.12 Ink Supply Related Checks and Adjustments ................................................ 115 Chapter 6 APPENDIX
4.12.1 Switch between Ink Cartridges and Ink Tanks ...................................... 115
4.12.2 Activation of Cleaning Cartridge ........................................................... 116 6.1 Block Wiring Diagram ..................................................................................... 134
4.12.3 Ink eject ................................................................................................. 117 6.2 Connection Diagram ......................................................................................... 135
4.12.4 Cleaning (Tube Inner Cleaning) ............................................................ 118
6.3 Panel Menu Map .............................................................................................. 136
4.12.5 Initial Ink Charge ................................................................................... 119
6.4 Part names used in this manual ........................................................................ 139
4.13 Media Feed Related Checks and Adjustments ............................................... 120
4.13.1 PF Belt Tension Check .......................................................................... 120 6.5 Exploded Diagram/Parts List ........................................................................... 140
4.13.2 PF Scale Check ...................................................................................... 120
4.13.3 Media Feed Manual Adjustment ........................................................... 121
4.13.4 Cut Position Check & Adjustment ........................................................ 122
4.13.5 Paper Thickness Sensor Adjustment ..................................................... 122
4.13.6 Rear AD Adjustment ............................................................................. 122
4.14 Boards Related Checks and Adjustments ....................................................... 123
4.14.1 Main Board initial setting ...................................................................... 123
4.14.2 RTC & USB ID Input ............................................................................ 123
4.14.3 MAC Address Input ............................................................................... 123
4.14.4 Serial Number Input .............................................................................. 123
4.14.5 Board Replacement Date & Time Setting ............................................. 123
4.15 Other Printer Checks and Adjustments .......................................................... 124
4.15.1 Suction Fan Adjustment ........................................................................ 124
4.15.2 Panel Setting Reset & Job History Reset ............................................... 124
4.15.3 Operation Panel Check (LCD & Buttons) ............................................. 124
4.15.4 Motor Measurement & Automatic Adjustment ..................................... 124
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CHAPTER
1
PRODUCT DESCRIPTION
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1.1 Product Description High speed throughput

Table 1-1. SC-F6000 series
Product configuration
Number of
Media Mode Printing Mode Throughput
SC-F6000 Series: Sublimation transfer printer passes
SC-B6000 Series: Watercolor ink printer Draft 360x720 dpi 1 63.4 m2/h
High Speed 720x720 dpi 2 30.2 m2/h
Available paper type
Sublimation Production 2 720x720 dpi 3 22.7 m2/h
Available media width: Max. 1118 mm (44 inch) (supports B0+) transfer media Production 1 720x720 dpi 4 15.8 m2/h
Paper thickness: Up to 1.5 mm High Quality 720x1440 dpi 6 11.2 m2/h
High Quality 720x1440 dpi 8 8.3 m2/h
Ink configuration
SC-F6000 Series: Sublimation transfer ink Table 1-2. SC-B6000 series
SC-B6000 Series: Watercolor dye ink Number of
Media Mode Printing Mode Throughput
passes
Wear protective eyewear, gloves and mask when refilling ink Fine 720x1440 dpi 5 8.1 m2/h
C A U T IO N Glossy paper
tanks or replacing the waste ink bottle. High Quality 720x1440 dpi 7 3.6 m2/h
If ink adheres to your skin, immediately wash it off with plenty Fine 720x1440 dpi 5 8.1 m2/h
of soap water. Consult a physician if any problem such as Glossy film
High Quality 720x1440 dpi 7 3.6 m2/h
irritation appears.
Heavy matte High Speed 720x720 dpi 3 21.4 m2/h
If ink gets into your eyes, wash immediately with clean water.
paper Fine 720x720 dpi 4 15.8 m2/h
Otherwise your eyes could be seriously injured. If you have any
medical condition, consult a physician. High Speed 720x720 dpi 2 42.9 m2/h
Thin matte paper
If ink gets into your mouth, wash it well and immediately Fine 720x720 dpi 4 15.8 m2/h
consult a physician. Normal paper High Speed 360x720 dpi 1 TBD m2/h
Do not touch the printed media with your hands.
Media handling
Do not mix the ink with other type ink.
If it is hard to breath when using the printer, ventilate the room Easier paper loading available thanks to the design for front-access and spindle-
and let in fresh air. less with optimal height based on ergonomics
Dispose of the waste ink and printed media according to local Space saving design
regulations.
Front access design allows you to set the printer near a wall because you can
CISS exchange the media, ink cartridges, maintenance box, and cutter from the front.
The printer includes a 1.5-liter ink tank. Supplied ink packs allow you to refill the ink Supports RIP made by 3rd parties
even during printing. EPSON driver is not provided for Windows nor for Mac.
Large sized LEDs
Equipped with large-sized LEDs for easier recognition of the printer’s error status.
PRODUCT DESCRIPTION Product Description 11

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1.2 Basic Specifications 1.2.2 Electric Specifications

Table 1-4. Electric Specifications
1.2.1 Basic Specifications Item Specification
Table 1-3. Basic Specifications Rated voltage AC 100 to 240 V
Item Specification Rated frequency 50 to 60 Hz
Print method On-demand inkjet Rated current 1.0A to 0.5A
360 nozzles x 2 rows x 4 colors In use Approx. 65 W

Configuration of nozzles*
(Black, Cyan, Magenta, Yellow) Power Ready mode Approx. 20 W
Maximum resolution 720 x 1440dpi consumption Sleep mode Approx. 3.0 W or less
Control code ESC/P Raster (undisclosed command) Power off 0.4 W or less
Paper feed method Friction feed Insulation resistance 10 MΩ or more (between AC line and chassis at 500 VDC)
For Main 512 MB 1.0 kV rms AC for 1 min. or 1.2 kV rms AC for 1 sec.
RAM Dielectric strength
For Network 128 MB (between AC line and chassis)
Leek current 0.25 mA or less
High-Speed USB 2.0
Interface Ethernet (100Base-TX/1000Base-
T)
Main body operation environment 15°C to 35 °C
-20 °C to 60 °C
When storing (packed) (within 120 hours at 60 °C, within 1
Temperature
month at 40 °C)
-20 °C to 40 °C
When storing (unpacked)
(within 1 month at 40 °C)
Main body operation environment 20% to 80% (Non condensing)
Humidity When storing (packed) 5% to 85% (Non condensing)
When storing (unpacked) 5% to 85% (Non condensing)
*Nozzle set configuration is;
Row
Product A B C D E F G H I J
SC-F6000 Series C Y M BK - - BK M Y C
SC-B6000 Series C M Y BK - - BK Y M C
PRODUCT DESCRIPTION Basic Specifications 12

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1.2.3 Ink Specifications

Ink Pack
Table 1-5. Ink Pack
Item Specification
Form Dedicated ink pack (standing pouch)
Black system: Black
Ink colors
Color system: Yellow, Magenta, Cyan
Use by day See the date printed on the package (at normal temperature)
Uninstalled: -20 to 40°C (within a month at 40 °C)
Storage Installed: -20 to 35 °C (within a month at 40 °C)
temperature Transporting: -20 to 60 °C (within a month at 40 °C, within 72 hours at
60 °C)
Capacity 1000 ml
Dimensions 170 (W) x 272 (L) mm
Cleaning liquid
Cleaning is for servicing only. Packages of the cleaning liquid are only provided as an
ASP.
PRODUCT DESCRIPTION Basic Specifications 13

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1.3 Printing Specifications
1.3.1 Supported media

This printer supports the following paper specifications for non-Epson media.
C A U T IO N
Do not use paper that is wrinkled, scuffed, torn, or dirty.
Although plain paper and recycled paper manufactured by
other companies can be loaded and fed in the printer as long as
they meet the following specifications, Epson cannot guarantee
the print quality.
Although other paper types manufactured by other companies
can be loaded in the printer as long as they meet the following
specifications, Epson cannot guarantee the paper feeding and
print quality.
ROLL PAPER
Table 1-6. Roll Paper

Item Specification
Roll core size 2 inch and 3 inch
Roll paper outer diameter 150 mm or less
Width 254 mm (10 inches) to 1118 mm (44 inches)
Paper thickness 0.08 to 0.5 mm
Basis weight 64 to 260 g/m2
PRODUCT DESCRIPTION Printing Specifications 14

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1.3.2 Printable area Table 1-7. Roll Paper Margin

Roll Paper Margin Parameter Margin Values
ROLL PAPER
A, C = 15mm*1*2
Normal
B, D = 3mm
254mm~1118mm
3mm/15mm 3mm/15mm A, C = 15mm
Top15mm/Bottom15mm
C 3mm/15mm/150mm B, D = 3mm
A = 45mm
Top35mm/Bottom15mm C = 15mm
127mm
B, D = 3mm
~
15m B D
A = 15mm
Top15mm/Bottom150mm C = 150mm
B, D = 3mm
A 3mm/15mm/45mm 3mm A, B, C, D = 3mm
15mm A, B, C, D = 15mm
Note *1: If Normal is selected along with any of the following paper types under Select
Paper Type in the Paper menu, the value of A is 20 mm.
Premium Glossy 250/Premium Semigloss 250/Premium Luster 260/Premium
Semimatte 260
*2: If Normal is selected, and Auto Cut is turned Off in the Setup menu, the value of C
is 150 mm.
PRODUCT DESCRIPTION Printing Specifications 15

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1.4 Hardware Specifications 1.4.2 Installation Space

This section provides the printer dimensions and shows the main components.
1.4.1 Dimensions and Weight

Table 1-8. Dimensions and Weight
Width Depth Height Weight*
1608 mm 917 mm 1128 mm Approx. 90 kg
Note "*": Ink not included.
Figure 1-1. Installation Space
PRODUCT DESCRIPTION Hardware Specifications 16

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1.4.3 Part Names Table 1-9. Front Side

No. Name
FRONT SIDE
1 Printer cover
2 Maintenance box covers
3 Casters
4 Ink tank
5 Slider
6 Side cover
7 AC inlet
8 Option port
9 LAN port
10 Data light
11 Status light
12 USB port
13 Control panel
14 Alert lamp
15 Roll rest
16 Adapter guides
17 Roll lock lever
18 Adapter holder
19 Paper slot
20 Print head
21 Paper eject guide
Figure 1-2. Front Side

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SLIDER ROLL PAPER ADAPTER
Figure 1-3. Slider Figure 1-4. Roll paper adapter
Table 1-10. Slider Table 1-11. Roll paper adapter

No. Name No. Name
1 Slider 1 Adapter lock lever
2 Ink inlet cover 2 Size lever
3 Chip unit

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1.5 Control Panel Specifications Table 1-12. Control panel

Name Function
1.5.1 Control panel and LCD 1 Power button Turns the power on and off.
On: The power is on.
CONTROL PANEL Flashing: The printer is receiving data or cleaning the
2 Power light print head or performing other operations in
the course of being shut down.
Off: The power is off.
3 Load/Remove Paper button Displays the Load/Remove Paper menu.
Displays the printer’s status, menus, error messages, and so
4 Screen
on.
Displays the menu for the tab currently selected in the
5 [Menu] button
display.
If menus are displayed, pressing this button takes you up
6 Back button
one level in the menu hierarchy.
7 Left/Right buttons Use these buttons to select tabs.
When menus are displayed, these buttons can be used to
8 Up/Down buttons
highlight items or options.
Displays the menu for the tab currently selected in the
display.
When menus are displayed and an item is highlighted,
9 OK button pressing this button displays the sub-menu for the
highlighted item.
If pressed while a parameter is selected from the Menu,
the parameter is set or executed.
10 Help button Displays the Help menu.
Displays the Maintenance menu, which is used for nozzle
11 Maintenance button
checks and head cleaning.
The printer enters pause status if this is pressed while
printing.
12 Pause/Cancel button Pressing this button while a menu or help is displayed
closes the menu or help and returns the printer to ready
Figure 1-5. Control panel
status.
It is used to manually cut roll paper using the built-in
cutter.
13 Feed/Cut Media button If printing is not currently in progress and the printer is
loaded with roll paper, you can feed paper ahead by
pressing first this button and then the [T] button.
PRODUCT DESCRIPTION Control Panel Specifications 19

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LCD Table 1-13. LCD

Name Function
Screen View
Displays the printer’s status, operation, and error
1 Message
messages.
Print Displays print job status and can be used to access the
Queues Tab Print Queues menu.
Shows the type of paper in the printer and can be used to
Paper Tab
access the Paper menu.
Displays the ink status of the chip unit.
: No error.
: An error occurred.
Ink Tab
Figure 1-6. LCD : The chip unit could not be recognized or it
is not compatible with the printer. Or the
Tabs/Info slider is not locked.
2
Display Area
: Ink is low.
Shows the status of the Maintenance Box and is used to

display the Maintenance menu.
Maintenance Box status is shown as follows.
Maintenance : No error.
Tab
: The Maintenance Box is nearing the end of
its service life.
: Maintenance Box is at the end of its service
life.
Setup Tab Displays the IP address and menus for various settings.

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1.5.2 Menu Descriptions

Table 1-14. Menu List
Menu Menu Item / Setting Value (Shaded one is the default) Explanation
Print Queues menu Print Job Log Sheet Press the [OK] button to print the print job log.
Press the [OK] button to view instructions for removing the paper. Follow the on-
Remove Paper screen instructions to remove the paper.
Instructions are not displayed if no paper is loaded.
Load/Remove Paper After you make your selection, press the [OK] button. Follow the on-screen
instructions to load the paper.
Roll Paper
If the roll paper is already loaded, the instructions for removing the loaded paper will
be displayed before loading instructions are shown.
RIP Settings Select the paper settings to use for printing.
If RIP Settings is selected, the paper settings set in the software RIP are used.
Select Paper Type
1 to 10 (Paper Settings Number) Set to a number between 1 and 10 to use the paper settings set in that slot for printing. To save a group of
paper settings in this way, use Custom Paper Setting.
Photo Paper
Paper menu
Matte Paper
Select Reference You can select the media type that is the closest to the paper you are using.
Plain Paper
Paper
Others
XXXXXXXXXXX No Paper Selected Select this option if you do not wish to specify the paper type.
Custom Paper
(name of custom Narrow
Setting Select the platen gap which is the distance between the print head and the paper.
paper type)
Standard Normally, select “Standard”. Select a wider setting if printed images are smeared. If,
Platen Gap
Wide upon performing head alignment you feel that it is still not completely aligned, select
“Narrow”.
Wider
Detect Paper Press the [OK] button to print a pattern to determine the thickness of the current paper.
Thickness Select the pattern number with the least misalignment from the print results.

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Pattern Use this setting if you are unable to resolve banding issues (horizontal striped lines or
uneven colors) in the standard print area (for cut sheets, the area excluding the 1 to 2
cm strip at the bottom of the paper) even after head cleaning or head alignment.
When “Pattern” is selected;
Press the [OK] button to print an adjustment pattern. Measure the distances between
the “+” symbols in the printed adjustment pattern. Use only the distance between the
center symbols or the average of the distances between the left, center, and right
symbols.
Paper Feed Adjust

Value
XXXXXXXXXXX
Custom Paper
Paper menu (name of custom
Setting
paper type)
After the adjustment pattern is printing, the length of the pattern will be displayed in
the control panel. Press the [S]/[T] buttons to enter the measured value and press
the [OK] button.
When “Value” is selected;
Choose an adjustment between -0.70 and +0.70%. Selecting too small a value causes
dark bands; adjust the amount upward. Similarly, choosing too large a value causes
white bands; adjust the amount downward.
It is important to choose the appropriate amount of suction for the paper used in order
to maintain the correct distance between the paper and the print head. Choosing too
high a value for thin or soft paper will increase the distance between the paper and the
Paper Suction -4 to 0
print head, causing print quality to decline or preventing the paper feeding correctly.
If this happens, lower the paper suction. The suction power is weakened when the
parameter is lowered.
Normal
Roll Paper Tension High Select “High” or “Extra High” if the paper wrinkles during printing.
Extra High

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On
Remove Skew Select whether to enable (“On”) or disable (“Off”) paper skew reduction.
Off
XXXXXXXXXXX
Custom Paper Enter a name of up to 22 characters for custom paper settings. Choose an easy-to-remember name for quick
(name of custom Setting Name
Paper menu Setting selection.
paper type)
Yes
Restore Settings Restore the selected custom paper settings to default values.
No
Print Paper List Press the [OK] button to print a list of custom paper settings.
Press the [OK] button to print a nozzle check pattern. Visually inspect the printed pattern and perform head
Nozzle Check
cleaning if you notice faint or missing areas.
Execute (Light), Check the number of any patterns with faint or missing segments and specify whether
All Nozzles Execute (Medium), you want to perform cleaning for all nozzles or only for the rows containing those
Execute (Heavy) numbers. “All Nozzles” performs head cleaning for all nozzles. “Selected Nozzles”
allows you to specify a row or rows of nozzles to perform head cleaning for.
Head Cleaning
Execute (Light), You can choose between the following levels for head cleaning: “Execute (Light),
Selected Nozzles Execute (Medium), Execute (Medium)”, or “Execute (Heavy)”. At first, use “Execute (Light)”. If you
Maintenance menu still notice any faint or missing areas, then use “Execute (Medium)”. If you still
Execute (Heavy) notice any faint or missing areas, then use “Execute (Heavy)”.
Manual(Uni-D)
Head Alignment If print results are grainy or out of focus, perform head alignment to realign the print head.
Manual(Bi-D)
Adjust Cut Position -3 to 3 mm The cut position can be adjusted in increments of 0.1 mm.
Cutter Maintenance Moves the cutter to the replacement position so it can be replaced. Press the [OK] button to move the cutter
Replace Cutter to the replacement position. The paper must be removed before the cutter can be replaced. Remove the paper
before proceeding.
On Choose “On” to automatically cut roll paper using the built-in cutter as each page is
Auto Cut printed, “Off” to disable auto paper cutting. However, borderless printing is not
Off guaranteed on this printer.
On If “On” is selected during borderless printing, the printer will automatically trim the
Setup menu Printer Setup Roll Paper Setup Refresh Margin leading edge to remove any ink stains that may have been left by the previous copy;
Off to disable this feature, choose “Off”.
On If “Auto Cut” is “Off”, you can choose to print (“On”) or not print (“Off”) cut lines
Page Line
Off on roll paper. Cut lines are not printed if “Auto Cut” is “On”.

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Normal
Top 15 mm/
Bottom 15 mm
Top 45 mm/ When set to “Normal”, the top and bottom margins are 15 mm, and the left and right
Roll Paper Margin Bottom 15 mm margins are 3 mm.
Top 15 mm/ Except for “15 mm”, the left and right margins for all other settings are 3 mm.
Bottom 150 mm
Roll Paper Setup 3 mm
15 mm
On Select whether to display/record (On) or not to display/record (Off) the amount of
Roll Paper
remaining roll paper. “Roll Paper Remaining” can be enabled by selecting “On” and
Remaining Off entering the length of the roll.
Displayed when “On” is selected for “Roll Paper Remaining”.
1 to 15 m (4 to 50
Remaining Alert Set within a range from 1 to 15 m (4 to 50 ft) to display a warning when the amount
Setup menu Printer Setup ft)
of remaining roll paper drops below that limit. You can set in 1 m (4 ft) increments.
Low Select “High” or “Extra High” if the paper wrinkles during printing.
Normal “Roll Paper Tension” can be specified separately for each paper type using the
“Custom Paper Setting” option in the Paper menu.
Roll Paper Tension High
When “Custom Paper” is chosen for “Select Paper Type”, the printer will use the
value selected for “Roll Paper Tension” in the “Custom Paper Setting”.
Extra High
This setting takes effect if no custom roll paper tension is specified.
On If the paper is thick, the print head may scuff the print surface. Choose “On” to
Advanced Settings prevent scuffing. This option can be used to temporarily change the value selected for
Less Head Scuffing
Off “Custom Paper Setting” > “Platen Gap” in the Paper menu. Note, however, that “On”
has no effect when “Wider” is selected for “Platen Gap”.
Specify how long the printer pauses to allow the ink to dry after printing each page;
select Off or choose from values between 0.1 and 60 minutes. Depending on the ink
Drying Time Per Off, 0.1 to 60
density or paper type, the ink may take a while to dry. If the ink blurs on the paper, set
Page minutes
a longer time for drying the ink.
The longer the drying time, the more time required for printing.

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On Choose whether the printer automatically detects (“On”) or does not detect (“Off”)
the paper width. Try choosing “Off” if a paper setting error is displayed when the
paper is correctly loaded. Note, however, that the printer may print outside the paper
Paper Size Check
Off when “Off” is selected. If it prints beyond the edges of the paper, the inside of the
printer becomes dirty with ink. We generally recommend to operate with this setting
set to “On”.
Advanced Settings On If “On” is selected, an error will be displayed in the control panel and printing will
Paper Skew Check stop if the paper is skewed; select “Off” to disable this feature. “On” is recommended
Off in most circumstances as skewed paper may cause the printer to jam.
Off Select when to perform scheduled head cleaning; you can select from “Off” or after
every 1 to 10 pages. If “Off” is selected, no Cleaning Cycle is used. If you choose a
Cleaning Cycle
Printer Setup Every 1 to 10 pages number between 1 and 10 pages, head cleaning will be performed automatically
before printing occurs after the set number of pages is printed.
Yes
Restore Settings Select “Yes” to restore all printer settings to default values.
No
Setup menu
Firmware Version xxxxxxx,x.xx,xxxx You can see the firmware version.
Option Status Lists the optional accessories currently connected to the printer and available for use.
XXXXXXX m2
Show Total Prints View the total area printed (six-figure maximum).
(XXXXXX ft2)
Press the [OK] button to print a list of current printer settings.
Print Status Sheet
Choose this option to view settings at a glance.
Auto Select whether to use DHCP to set the IP address (“Auto”), or to set the address
IP Address Setting manually (“Panel”). Choose “Panel” to enter the “IP address”, “Subnet Mask”, and
Panel “Default Gateway”.
Network Setup Press the [OK] button to print a list of network settings. Choose this option to view network settings at a
Print Status Sheet
glance.
Yes
Restore Settings Select “Yes” to restore all network settings to default values.
No

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The printer enters sleep mode automatically when there are no errors, no print jobs
being received, and no control panel or other operations are performed for the
Sleep Mode 5 to 240 minutes
selected period. Use this option to choose the period before the printer enters sleep
mode.
Off The printer turns off automatically when there are no errors, no print jobs being
Power Settings received, and no control panel or other operations are performed for eight hours.
Power Off Timer The delay before the printer turns off can be selected from values between 1 and 24
1 to 24 hours hours in increments of 1 hour.
Choose “Off” to prevent the printer turning off automatically.
Yes
Restore Settings Select “Yes” to restore all “Power Settings” to default values.
No
Japanese
English
French
Setup menu
Italian
German
Language Portuguese Select the language used on the control panel’s screen.
Spanish
Preference Dutch
Russian
Korean
Chinese
m Select the unit of length which is displayed on the control panel’s screen or printed on
Unit: Length
ft/in the patterns.
On Choose whether the large alert lamp lights (“On”) or does not light (“Off”) when an
Alert Lamp Setting
Off error occurs.

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MM/DD/YY Set the printer’s built-in clock. The printer clock provides the times that appear in
Date And Time
HH:MM print outs of job information and printer status.
Administrator Enter the difference between the current time zone and GMT.
Setup menu Time Zone
Menu The selected time zone is used in e-mail notifications sent by Remote Manager when an error occurs.
Yes Select “Yes” to restore defaults for all settings except the “Date And Time”,
Reset All Settings
No “Language”, and “Unit: Length” options in the Setup menu.

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1.5.3 Serviceman Mode

The Serviceman Mode is intended to be used by a service person for servicing the
printer.
HOW TO START & QUIT
1. Turn the printer on by pressing the [Menu], [Back], and [OK] buttons together.
2. Turn the printer off to quit the Serviceman Mode.
SERVICEMAN MODE MENU LIST
Menu
Explanation
Class 1 2 3
Paper Adjusts the detection accuracy of the PAPER THICKNESS SENSOR.
Rear AD Adjusts the AD value of the PE Sensor.
CR Un Cap Unlocks or re-locks the carriage and uncaps/re-caps the Print Head.
Red
Mecha Adjustment
LCD RGB Check Green Checks the operation of the LCD.
Blue
Panel Check Checks the operation of the buttons and the LEDs.
Sensor Check ILS Checks the operation of sensors.

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Menu
Explanation
Class 1 2 3
PG--
PG-
PG PGtyp
PG+
PG++
400 CPS
H to F Speed 500 CPS
Life CR Used only in manufacturing processes. Not used in service operations.
240 CPS
400 CPS
F to H Speed 500 CPS
240 CPS
Page Size
Fan
Life Count

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Menu
Explanation
Class 1 2 3
Feed Amount 1
PS1
PS2
Feed Speed 1
PS3
PS4
Feed Amount 2
PF PS1
PS2
Feed Speed 2
PS3
PS4
Wait
Fan
Life Count
Wait1
Life Used only in manufacturing processes. Not used in service operations.
RLS Wait2
Life Count
PG--
PG-
PG PGtyp
APG PG+
PG++
Wait
Life Count
Length
Return Length
Cutter
Wait
Life Count
Display Count

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CHAPTER
2
TROUBLE SHOOTING
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2.1 Overview 2.1.1.3 Recurrence check of the trouble

Check if the trouble the user claims recurs with the returned printer.
This section explains the basic procedure for troubleshooting problems on the printer
quickly and efficiently. If 3rd party's ink was used, perform the repair according to the policy of each
local sales subsidiary.
When carrying out the troubleshooting procedures, take a flexible measure following
your sales company's policy and considering the troubling situation. If the F/W was not the latest, gain agreement with the user on the update of F/
W, and check if the trouble recurs when the latest F/W is used.
2.1.1 Preliminary Check 2.1.1.4 Check for the counter values/history

Make sure to verify or perform the following basic items whenever servicing the Download NVRAM and check the following with NVRAM Viewer. (For the check
printer. method, see P.101.)
2.1.1.1 Before performing troubleshooting Counter history of the periodic replacement parts. (if any part's life is near.)
Printer's operating history (if any cause for the trouble exists)
Before troubleshooting, perform basic checks such as connection check of the power
cable and installation check of the ink cartridges. Error history (the frequency/history of errors related with the trouble)
2.1.1.2 Check for the usage environment 2.1.1.5 Test print check
Check the user's usage environment. For the trouble related with print quality, carry out “Test Print” and check the current
Temperature/humidity of the installation site adjustment status. (For the procedure of test print, see P.104.)
(For the guaranteed environment, see P.12.)
Drivers/RIP that the user uses
What type of media is used?
Genuine ink or 3rd party's ink?
F/W version (the latest?)
Check also the following if necessary.
Phenomenon Check Item

The installation site inclined?
Any vibrating equipment near the site?
Bad print quality The user's panel settings
Is the interior dirty?
Clean it if dirty.
Missing dots/bad print quality Near a conditioner's ventilation duct?
TROUBLE SHOOTING Overview 32

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2.1.2 Troubleshooting Procedure 2.1.3.2 If necessary to escalate the trouble case

Refer to the following items according to the observed symptom, carry out the Make a report with the following data.
corresponding troubleshooting following the procedures described in the next sections. Backed-up NVRAM data
1. Trouble with a Maintenance Request or Service Call Error. (See P.34, P. 35) For bad print quality: a print sample with the marked symptom and a printed
2. Trouble on print quality (See P.39) test pattern.
3. Trouble on paper feeding (See P.40)
4. Other troubles (See P.41) For faulty parts: the faulty parts themselves and a photos of the troubling
section.
5. Trouble on Service Program (See P.43)
6. Trouble on NVRAM Viewer (See P.43) Information on the user/the repair listed below
This is a format of the escalation report. At least check out the items on the
list and register the case in the escalation system.
2.1.3 Procedure after troubleshooting
• Model name
2.1.3.1 If the trouble has been successfully solved • Serial number
• With or without options
Check if the movement of the covers is normal (without any damage, noises).
If any abnormality is found, lubricate or replace the faulty parts. • Content of the claim from the user
• Date of occurrence
Carry out the cleaning after repair. • Trouble occurrence conditions/recurrence method
Prepare a report on the repair. (follow your company/local office's policy.) • What the service person actually observed
(Check items before check, the content of troubleshooting and repair.)
• Date of escalation
• Purpose of escalation
(Measures which the user/service person)
• Degree of urgency (S/A/B/C)
S: High (those which may cause a death, ignition, etc.)
A: Problems, bugs
B: Strong request
C: Inquiry
• Deadline for the response
• Repair history
• Part-replacement history
TROUBLE SHOOTING Overview 33

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2.2 Remedies for Maintenance Requests

This section describes the remedies for maintenance requests. Maintenance requests do not effect the printer’s operation; therefore, you can continue the current printing. When a
maintenance request error occurs, the printer displays on the LCD a hexadecimal code of “NNNN” which correspond to the bit numbers assigned to error statuses as shown in the
table below.
Table 2-1. List of the Maintenance Requests
Bit assignment (Binary) NNNN
Parts corresponding to the request Status
12 11 10 9 8 7 6 5 4 3 2 1 0 (Hexa-decimal)
0 0 0 0 0 0 0 0 0 0 0 0 1 00000000 INK TUBE End of the life
0 0 0 0 0 0 0 0 0 0 0 1 0 00000002 PUMP CAP UNIT End of the life
0 0 0 0 0 0 0 0 0 0 1 0 0 00000004 PUMP CAP UNIT Near the end of life
0 0 0 0 0 0 0 0 0 1 0 0 0 00000008 RTC battery Out of battery
0 0 0 0 0 0 0 0 1 0 0 0 0 00000010 Reserved
0 0 0 0 0 0 0 1 0 0 0 0 0 00000020 Reserved
0 0 0 0 0 0 1 0 0 0 0 0 0 00000040 INK HOLDER End of the life
0 0 0 0 0 1 0 0 0 0 0 0 0 00000080 INK HOLDER Near the end of life
0 0 0 0 1 0 0 0 0 0 0 0 0 00000100 RTC Date/time not set
0 0 0 1 0 0 0 0 0 0 0 0 0 00000200 DAMPER KIT End of the life
0 0 1 0 0 0 0 0 0 0 0 0 0 00000400 DAMPER KIT Near the end of life
0 1 0 0 0 0 0 0 0 0 0 0 0 00000800 Reserved
1 0 0 0 0 0 0 0 0 0 0 0 0 00001000 Reserved
Note : Ex): When “Maintenance Request 00000108” is displayed.
As “00000108” in hexadecimal means “0000000000000000100001000” in binary, you can find out the code is assigned to Bit-3 and Bit-8 referring to the above table. In
this case, two errors are occurring simultaneously. (Bit-3: Out of battery/ Bit-8: the date/time not set.)
TROUBLE SHOOTING Remedies for Maintenance Requests 34

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2.3 Remedies for Service Call Error

The following tables explains the Service Call error messages and remedies.
Table 2-2. Service Call Error

Code Category Error Name Cause Check Item Remedy
0001 EMG NMI error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
0002 EMG System error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1101 INK TUBE CR life error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1125 CR CR HP detection error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1138 CR Over current error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1139 CR Oscillation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
113A CR Overload error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
113B CR Over speed error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
113C CR Reversing error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
113D CR Driving time-out error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
113E CR Velocity deviation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
113F CR Lock error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1219 PF Oscillation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
122A PF Overload error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
122B PF Over speed error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
122C PF Reversing error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
122D PF Driving time-out error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
122E PF Velocity deviation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
122F PF Lock error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
131B --- Head driver (transmission gate) overheat error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1412 PUMP Pump life error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1416 PUMP Undetermined position error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
Discard the current ink
Wrong color ink was filled in the tank, and clean the ink
Check if wrong color ink is filled
ink tank. This error occurs if the path using cleaning
1417 CSIC Wrong ink mixture (check if the combination of the ink
combination of the ink holder and liquid, then install a
holder and the chip unit is correct.)
the chip unit is not correct. new ink tank. (Page
41)
1418 PUMP Overcurrent error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1419 PUMP Oscillation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
TROUBLE SHOOTING Remedies for Service Call Error 35

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141A PUMP Overload error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
141B PUMP Over speed error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
141C PUMP Reversing error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
141D PUMP Driving time-out error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
141E PUMP Velocity deviation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
141F PUMP Lock error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
14B0 Pump in the ink path Life of the pump in the ink path (INK HOLDER life error) Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
14C0 DAMPER KIT DAMPER KIT error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
150C PG PG position undetectable error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1519 APG Oscillation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
151A APG Overload error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
151B APG Over speed error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
151C APG Reversing error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
151D APG Driving time-out error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
151E APG Velocity deviation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
151F APG Lock error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1523 ROLL Roll sensor error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1530 Driven roller Driven roller HP detection error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1539 Driven roller Oscillation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
153A Driven roller Overload error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
153B Driven roller Over speed error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
153C Driven roller Reversing error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
153D Driven roller Driving time-out error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
153E Driven roller Velocity deviation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
153F Driven roller Lock error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1540 Cutter Cutter HP detection error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1541 Cutter Cutter return error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1548 Cutter Oscillation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1549 Cutter Motor disconnection error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
154A Cutter Overload error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
154B Cutter Over speed error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
154C Cutter Reversing error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.

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154D Cutter Driving time-out error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
154E Cutter Velocity deviation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
154F Cutter Lock error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1551 Sensor Paper Thickness Sensor error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1561 --- Paper thickness at power-on error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1599 ATC Oscillation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
159A ATC Overload error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
159B ATC Over speed error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
159C ATC Reversing error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
159D ATC Driving time-out error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
159E ATC Velocity deviation error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
159F ATC Lock error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1900 --- In-process life error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1A23 RTC Incorrect RTC data error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1A26 RTC RTC Access T/O error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1A37 --- Thermistor error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1A38 Hardware Transistor environmental temperature error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1A39 Hardware Head error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1A41 --- Head rank ID input error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1A50 Hardware I2C communication error (Between elements on ASIC and MAIN) Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1A51 Hardware I2C communication error (Between elements on ASIC and SUB) Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1A70 Hardware MAIN-to-MAIN-B BOARD communication error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1A71 Hardware MAIN-B BOARD system error (Core0) Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1A72 Hardware MAIN-B BOARD system error (Core1) Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1F10 Maintenance Maintenance 1 (for safety standard) Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1F11 Maintenance Maintenance 2 (for safety standard) Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1F80 CSIC control CSIC error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.

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1FB8 CSIC control CSIC error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1FB9 CSIC control CSIC error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1FBE CSIC control CSIC error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1FBF CSIC control CSIC error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1FC0 CSIC control CSIC error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1FE0 Storage control Controlled domain full error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1FE1 Storage control Invalid lock Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1FE2 Storage control Device access error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1FE3 Storage control Missing device Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
2000 Memory NVRAM error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
2002 Memory SDRAM error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
2003 Memory FLASH BOOT SUM CHECK error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
2008 Memory Wrong FLASH device error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
200A Memory F/W load error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
200D System System interrupt watchdog time-out error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
3000 AC shut-off AC shut-off Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
Dxxy Debugging Service call for FW debugging Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
Fxxx CPU CPU related service call Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1620 Pressure motor Pressurizing initialization error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1621 Pressure motor Pressurizing/Suction switching error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1622 Pressure motor Operating time-out error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
1623 Pressure motor Continuous revolution error Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.

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2.4 Remedies for Print Quality Troubles 4. Clean the areas where ink is attached such as the area around the print head, cap,
wiper or wiper rail. (Page 132)
Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series. 5. Remove the ink tank of the clogging ink color and the other ink tank of the
corresponding color combination given below. (Page 81)
2.4.1 Ink Clogging
C H E C K Due to the structure of this printer, you cannot replace only one
If the ink clogging persists even though you clean the surrounding area of the ink P O IN T tank. Therefore, replacement of the tanks should be made
system and perform a cleaning, carry out the following procedure. according to the combinations below.
For SC-F6000 Series
REQUIRED TOOL • BK and M
Cleaning cartridges (2 to 4 pcs) • Y and C
For SC-B6000 Series
New ink tanks (2 to 4 pcs) • BK and Y
Maintenance boxes (2 to 4 pcs) • M and C
New chip unit (for 2 to 4 colors. See below for which colors should be prepared.) 6. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK].
P O IN T tank. Therefore, replacement of the tanks should be made 7. Select Ink Eject.
according to the combinations below. Select the corresponding color rows, and press the [Run] button to run the ink
For SC-F6000 Series eject. (Page 117)
• BK and M 8. Select Activation of Cleaning Cartridge.
• Y and C Select the corresponding color rows, and press the [Run] button to validate the
For SC-B6000 Series cleaning cartridge. (Page 116)
• BK and Y
9. Turn off the printer.
• M and C
10. Install the cleaning cartridges. (Page 81)
REMEDY 11. Turn on the printer.
1. Turn on the printer. 12. Select Tube inner cleaning.
Select the corresponding color rows, and press the [Run] button to fill the cleaning
2. Start the service program and select Countermeasure of ink clogging (When no
liquid. (Page 118)
using printer) from ADJUSTMENT (Sequence).
13. When performing cleaning for the other rows continuously, replace the
3. Select Auto CR unlock & move CR to full column side.
maintenance box in the home side with a new one.
Press the [Run] button.
The CR lock is released and the CR Unit moves to the full side, then the printer 14. Turn off the printer.
turns off automatically. (Page 56) 15. Remove the cleaning cartridges.
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16. Start the printer in the Serviceman Mode. 2.5 Trouble on Paper Feeding
17. Replace the maintenance box at the home side with a new one. Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
18. Select Ink Eject.
Select the corresponding color rows, and press the [Run] button to eject the
cleaning liquid. (Page 117)
19. Select Switch between Ink cartridges and Ink tanks.
Select the corresponding color rows and Ink tank, and press the [Run] button to
validate the ink tanks. (Page 115)
21. Install the new ink tanks. (Page 81)
22. Install the chip units, and then pour ink into the ink tanks.
23. Turn on the printer.
24. Select Initial ink charge.
Select the corresponding color rows, and press the [Run] button to perform the
initial ink charge. (Page 119)
25. Select Nozzle Check.
Select Nozzle Check Pattern Print, and press the [Run] button to perform the
nozzle check. (Page 110)
26. Perform cleaning if necessary. (Page 110)
27. If the error persists, replace the Print Head.
TROUBLE SHOOTING Trouble on Paper Feeding 40

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2.6 Other Troubles C H E C K Due to the structure of this printer, you cannot replace only one
P O IN T tank. Therefore, replacement of the tanks should be made
Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series. according to the combinations below.
For SC-F6000 Series
2.6.1 Ink End Error • BK and M
• Y and C
Ink End Error (“Chip unit expended.”) occurs even sufficient ink remains in the ink
For SC-B6000 Series
tank.
• BK and Y
Table 2-3. Ink End Error • M and C
Cause Remedy
REMEDY
Foreign material came in from the spout of the
ink tank, and it caused filter clogging inside Replace the ink tank with a new one. Discard 1. Start the printer in the Serviceman Mode.
the printer and blocked ink flow, then Ink End the old tank and the ink inside the tank.
Error occurred.
Check the detection condition of ILS from 2. Remove the ink tank in which wrong ink was filled and the other ink tank of the
Sensor Check in the Serviceman Mode. corresponding color combination given below. (Page 81)
Installation of the ink tank is not appropriate, OFF: ILS is detected.
so ILS cannot be detected correctly. ON: ILS is not detected correctly. C H E C K Due to the structure of this printer, you cannot replace only one
If ON is displayed, re-install the corresponding P O IN T tank. Therefore, replacement of the tanks should be made
ink tank. according to the combinations below.
For SC-F6000 Series
2.6.2 Wrong ink mixture error • BK and M
• Y and C
If wrong color ink is filled in an ink tank during filling ink, carry out the procedure
For SC-B6000 Series
below.
• BK and Y
• M and C
REQUIRED TOOL
3. Start the service program and select Resolution of mixing ink error from
Cleaning cartridges (2 to 4 pcs)
ADJUSTMENT (Sequence).
New ink tanks (2 to 4 pcs)
Maintenance boxes (2 to 4 pcs) Select the corresponding color rows, and press the [Run] button to carry out the
New chip unit (for 2 to 4 colors. See below for which colors should be prepared.) ink eject. (Page 117)
5. Select Activation of Cleaning Cartridge.
Select the corresponding color rows, and press the [Run] button to validate the
cleaning cartridge. (Page 116)
TROUBLE SHOOTING Other Troubles 41

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7. Install the cleaning cartridges. (Page 81) 25. Select Time stamp of the resolution date (Mixing ink error).
Click [Run] button.
9. Select Tube inner cleaning.
Select the corresponding color rows, and press the [Run] button to fill the cleaning
liquid. (Page 118)
maintenance box in the home side with a new one.
11. Remove the cleaning cartridges.
13. Start the printer in the Serviceman Mode.
14. Replace the maintenance box at the home side with a new one.
Select the corresponding color rows, and press the [Run] button to eject the
cleaning liquid. (Page 117)
Select the corresponding color rows and Ink tank, and press the [Run] button to
validate the ink tanks. (Page 115)
20. Install the chip units, and then pour ink into the ink tanks.
Select the corresponding color rows, and press the [Run] button to perform the
initial ink charge. (Page 119)
nozzle check. (Page 110)
TROUBLE SHOOTING Other Troubles 42

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2.7 Trouble on Service Program

Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
2.8 Trouble on NVRAM Viewer

TROUBLE SHOOTING Trouble on Service Program 43

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CHAPTER
3
DISASSEMBLY & ASSEMBLY
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3.1 Overview 3.1.1 Precautions

Before starting the disassembly or reassembly of the product, read the following
This chapter describes procedures for disassembling the main components of SC-
precautions given under the headings “WARNING” and “CAUTION”.
F6000 series/SC-B6000 series.
Be sure to follow the steps when disassembling the unit. When the PRINTR COVER is opened, a safety-interlock
W A R N IN G
Unless otherwise specified, disassembled units or components can be reassembled by mechanism causes the CR MOTOR and the PF MOTOR to
reversing the disassembly procedure. stop. When the interlock function is disabled, be sure to take
WARNING safety precautions and turn the function back to enabled after
Procedures which, if not strictly observed, could result in personal injury are the operation.
described under the heading “WARNING”. This printer is equipped with a lithium battery. When handling
the lithium battery, the following precautions should be
CAUTION
followed.
“CAUTION” signals a precaution which, if ignored, could result in damage to
• When replacing the battery, replace it only with a specified
equipment.
type of battery. Using a different type of battery may cause
CHECK POINT excess heat or explosion.
Important tips for procedures are described under the heading “CHECK POINT”. Recommended battery: CR2032 (Sony)
• Dispose of used batteries according to manufacture’s
REASSEMBLY
If the assembly procedure is different from the reversed disassembly procedure, instructions and local regulations. Contact your local
the correct procedure is described under the heading “REASSEMBLY”. government agency for information about battery disposal
and recycling.
ADJUSTMENT • When disposing of the battery, be sure to securely cover its
Any adjustments required after reassembly of components or parts are described (+) end with tape to prevent combustion or explosion.
under the heading “ADJUSTMENT”. Be sure to perform the specified • Do not recharge the battery.
adjustments with reference to Chapter 4 “ADJUSTMENT”. • Do not use the battery if it is discolored or damaged, or if any
LUBRICATION leakage of electrolyte is observed.
“LUBRICATION” signals that the part needs to be lubricated when replacing or • Do not dismantle, solder or heat the battery. Doing so could
maintaining it after disassembling. result in leakage of electrolyte, heat generation, or explosion.
• Do not heat the battery or dispose of it in fire.
• If the electrolyte leaked from the battery contacts with your
skin or gets into your eyes, rinse it off with clean water and
see a doctor immediately.
DISASSEMBLY & ASSEMBLY Overview 45

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W A R N IN G The power switch for this printer is installed on the secondary C A U T IO N Locate the printer on a stable and flat surface.
side of the power circuit; therefore, the power is always Use only recommended tools for disassembly, assembly or
supplied unless the AC Cable is unplugged. To prevent electric adjustment of the printer.
shock and circuit damage during servicing, make sure to follow Apply lubricants and adhesives as specified.
the instructions below. Be careful not to soil the printer or the floor with the leaked ink
• Before removing a circuit board, make sure to unplug the when removing the ink-path-related components or parts.
AC Cable from the AC outlet and confirm the LEDs are Spread a sheet of paper or cloth on the floor in advance.
turned off by pressing the Power button on the Operating Do not touch electrical circuit boards with bare hands as the
Panel. This operation discharges the residual charge in the elements on the board are so sensitive that they can be easily
printer. damaged by static electricity. If you have to handle the boards
• Make sure not to place the removed circuit boards on the with bare hands, use static electricity discharge equipment such
metal and such directly. as anti-static wrist straps.
Always wear gloves for disassembly and reassembly to avoid When the printer has to be operated with the covers removed,
injury from sharp metal edges. take extra care not to get your fingers or clothes caught in
Never touch the ink or wasted ink with bare hands. If ink comes moving parts.
into contact with your skin, wash it off with soap and water When you have to remove any parts or components that are
immediately. If irritation occurs, contact a physician. provided as after-service-parts but are not described in this
If ink gets in your eye, flush the eye with fresh water and see a chapter, carefully observe how they are installed and make
doctor immediately. sure to remember it before removing them.
When replacing the MAIN BOARD, PSH BOARD, or Power Disassembling the frame and some components (platen, PF
harnesses and such, make sure to check visually if any harness shaft) of the printer is prohibited because they are assembled
is caught in between or any wrong connection exists. with precise measurements in 1/100 mm unit at the factory.

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3.1.2 Cautions after assembling 3.1.3 Orientation Definition

The terms used for indicating the orientation/direction throughout this chapter are as
C A U T IO N The ink-path-related components or parts should be firmly and
follows.
securely reinstalled on the printer to prevent the ink from
leakage.
When reassembling the printer, make sure to connect the Up
connectors of the electric components or parts correctly and
securely. Use extreme care when connecting FFCs (flexible flat
cables). Improper connection of the FFCs, such as inserting
them diagonally into the connectors, could cause short-
circuiting and lead to breakdown of the electric elements on the
boards.
When reassembling the printer, make sure to route the FFCs Left Rear
and other cables as specified in this chapter. Failure to do so Full side
may cause an unexpected contact of the cables with sharp metal
edges, or lead to lower the noise immunity.
When you removed any parts (especially cables) that are
Front
secured with acetate tape or two-sided tape, be sure to reinstall
and secure them with the tape as exactly the same as they were. Right
Home side
Down
Figure 3-1. Orientation Definition

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3.1.4 Recommended Tools

To protect this product from damage, use the tools indicated in the following table. For
the tools required to perform the adjustment, refer to “Tools/Consumables for
Adjustments” in Chapter 4.
Table 3-1. Tools

ٛ
Name Description Target Part

4 cm or longer shaft length (The
PRINT HEAD
Phillips screwdriver, No. 1 one with a magnet is
Some encoders/sensors
recommended)
25 cm or longer shaft length (The
Phillips screwdriver, No. 2 one with a magnet is Parts in general
recommended)
Tweezers Nothing in particular Parts in general
To secure the cable/harness, or for Parts in general (Use this tape
Acetate tape the protection against the sharp when it is removed or when
edge replacing the part)
INKTUBE
INK HOLDER
To prevent staining the printer
Waste cloth DUMPER KIT
with ink during operation
PRINT HEAD
PUMP CAP UNIT

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3.2 Parts Diagram

REAR LEFT LOWER PRINTER COVER (p. 61)
COVER (p. 61)
UPPER LEFT COVER (p. 61)

TOP COVER (p. 57)
LEFT UPPER COVER & LEFT

ROLL COVER (p. 61) REAR ROLL COVER FRAME (p. 61)
LEFT LOWER COVER (p. 61) UPPER SUPPORT R COVER (p. 61)
RIGHT UPPER COVER

& RIGHT ROLL
LEFT BASE COVER (p. 61) COVER (p. 61)
REAR RIGHT LOWER

FRONT LEFT LOWER COVER (p. 61) COVER (p. 61)
LOWER PAPER GUIDE (p. 57)
RIGHT LOWER COVER (p. 61)
WASTE INK TANK COVER (p. 61)
FRONT COVER
LOWER PAPER GUIDE B (p. 57) (p. 57) RIGHT BASE COVER (p. 61)
LOWER PAPER
GUIDE (p. 57)
LOWER PAPER GUIDE B (p. 57)
WASTE INK TANK COVER (p. 61)
IH COVER (p. 58)
Figure 3-2. Housing
DISASSEMBLY & ASSEMBLY Parts Diagram 49

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L WASTE INK COVER SENSOR (p. 64)

Detects the Open/Closed status of the
WASTE INK TANK COVER (L).
INTERLOCK SWITCH (p. 64)

Detects the Open/Closed status of the
PRINTER COVER.
R WASTE INK COVER SENSOR (p. 64)

Detects the Open/Closed status of the WASTE
INK TANK COVER (R).
SIDE COVER SENSOR (p. 62)
Detects the Open/Closed status of the Side Cover.
Figure 3-3. Cover sensors

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SUB-B BOARD (p. 65)

Relays the connection between the MAIN BOARD and electric parts
SUB BOARD (p. 65) components. See “6.2 Connection Diagram (p135)” for specific connections
to the concerning parts/components.
Relays the connection between the MAIN BOARD and
electric parts/components. See “6.2 Connection Diagram
(p135)” for specific connections to the concerning parts/
components.
PANEL BOARD (p. 65)
MAIN BOARD (p. 65)

• Communicates with the computer.
• Processes received data.
• Controls the printer mechanism.
• Stores the correction values and
various counters.
BOARD BOX FAN (p. 85)

Cools the air inside the Board Box.
MAIN-B BOARD (p. 65)

MAIN-C BOARD (p. 65)
Communicates across a network.
PSH BOARD (p. 65)

Generates the DC voltage for this printer
from the AC power supply.
Figure 3-4. Electric Circuit Components

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DAMPER KIT (p. 67)
PW SENSOR (p. 80)

Detects the width of paper on the platen. This
is a reflective photo interrupter and detects
the difference of the amount of reflection
between paper (white) and the platen (black).
CR SCALE (p. 75)

CR ENCODER (p. 75)
Detects the pattern of the CR HEAD FFC (p. 75) (x2)
SCALE to control the position of
the CR UNIT.
PG SENSOR (p. 75) PRINT HEAD

Detects the origin position of the (p. 71)
platen gap. CR TIMMING BELT
(p. 75)
CR FFC (p. 75)

CR COVER (p. 66)
CR UNIT (p. 80)
CR MOTOR (p. 75) CR HP SENSOR (p. 75)

APG UNIT (p. 75)
The motor to drive the CR UNIT. Detects the home position of the CR UNIT.
Figure 3-5. Carriage Mechanism

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PUMP CAP UNIT (p. 75)

Includes the wiper section and the
sucking section, and maintains the
PRINT HEAD.
INK HOLDER (p. 76)

Stores INK TANKs and includes the
INK TUBE (p. 80) following mechanism and parts.
•Pressure mechanism (Sensor/Motor)
•Ink Level Sensor
•CRCM Board
Figure 3-6. Ink System Mechanism

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ATC MOTOR (p. 83)

Feeds forward (normal rotation) and
CUTTER UNIT (p. 84)
rewinds (reverse rotation) the roll
paper to generate back tension.
* ATC: Auto Tension Control
PRESSURE ROLLER (p. 83)
PRESSURE ROLLER SENSOR

(p. 83)
Detects nipping/releasing status of
PAPER THICKNESS SENSOR the PRESSURE ROLLER.
(p. 83)
Detects the thickness of roll paper
being inserted into the printer. PF TIMING BELT (p. 83)
PE SENSOR (ROLL PAPER) (p. 83)

Detects the roll paper and cut sheet.
PE SENSOR (THICK PAPER) (p. 83)

Detects the thick paper.
PF SCALE (p. 83)
SUCTION FAN (p. 85)

PF ENCODER (p. 83)
Sucks paper to the platen so as to stabilize the
position of paper when printing. Detects the PF Scale patterns to
control the paper feeding (operation of
the PF MOTOR).
PRESSURE ROLLER MOTOR (p. 83)

Makes the PRESSURE ROLLER nip or
release the media.
PF MOTOR (p. 83)

The motor to drive the Feed Roller.
Figure 3-7. Paper Feed Mechanism / Cutter

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3.3 Disassembly Flowchart

DISASSEMBLY & ASSEMBLY Disassembly Flowchart 55

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3.4 Disassembly and Assembly Procedure

This section describes procedures for disassembling the components allowed to be
disassembled. Unless otherwise specified, disassembled units or components can be
reassembled by reversing the disassembly procedure.
3.4.1 Preparation for servicing

3.4.1.1 Unlocking the CR Unit
DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 56

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3.4.2 Housing
3.4.2.1 TOP COVER
3.4.2.2 FRONT COVER

3.4.2.3 LOWER PAPER GUIDE

3.4.2.4 LOWER PAPER GUIDE B


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3.4.2.5 IH COVER 11. Pull out the cable of the SIDE COVER SENSOR into the hole of the IH COVER.
1. Remove the UPPER LEFT COVER. (p61) 12. Open the Side Cover.
2. Remove the UPPER SUPPORT R COVER. (p61) Do not take off the Side Cover strongly too far in the following steps
C A U T IO N
3. Remove the PANEL BOARD. (p65) because the SIDE COVER SENSOR is attached to the Side Cover.
4. Remove the TOP COVER. (p57)

5. Remove the RIGHT UPPER COVER & RIGHT ROLL COVER. (p61)
13. Remove the four screws, and remove the Side Cover.
6. Remove the FRONT COVER. (p57)
A) Silver M3x8 P-tite screw with built-in washer: 4 pcs
7. Remove the RIGHT LOWER COVER. (p61)
8. Remove the INK TANK. (p81)
Side Cover
9. Release the cable from the four clamps.
10. Disconnect the cable from the relay connector (No.1), and release the cable of the
CARTRIDGE COVER SENSOR.
Clamps
A A
A A
Clamp
IH Cover
Hole
Cable of the
CARTRIDGE
COVER
SENSOR
Cable of the SIDE
COVER SENSOR
Relay Connector (No.1)

Figure 3-9. Removing the Side Cover
Figure 3-8. Releasing the Cable

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14. Disengage the two hooks that secure the SIDE COVER SENSOR, and remove the 15. Remove the four screws, and remove the Ink Supply Cover.
SIDE COVER SENSOR from the Side Cover.
B) Silver M3x8 S-tite screw with built-in washer: 4 pcs
Pay attention to the positioning point (See Figure 3-10).
Ink Supply Cover
Inside of Side Cover
SIDE COVER
SENSOR
Hook
Hook
Bottom side
B
B
Positioning point B
B
Figure 3-10. Removing the SIDE COVER SENSOR

Figure 3-11. Removing the Ink Supply Cover

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16. Remove the four screws that secure the IH COVER.

When installing the IH COVER, insert the rib under the LOWER
C) Silver M3x8 S-tite screw with built-in washer: 4 pcs PAPER GUIDE.
IH COVER IH COVER
Rib
C C
C
LOWER PAPER GUIDE
Figure 3-12. Removing the IH COVER
17. Pull out the IH COVER.

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3.4.2.6 WASTE INK TANK COVER 3.4.2.17 FRONT LEFT LOWER COVER
Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series. Refer to the service manual for SC-T7000 series/SC-T5000 series/SC-T3000 series.
3.4.2.7 PRINTER COVER 3.4.2.18 REAR LEFT LOWER COVER

3.4.2.8 UPPER SUPPORT R COVER 3.4.2.19 REAR ROLL COVER FRAME

3.4.2.9 RIGHT UPPER COVER & RIGHT ROLL COVER

3.4.2.10 RIGHT LOWER COVER

3.4.2.11 RIGHT BASE COVER

3.4.2.12 LEFT LOWER COVER

3.4.2.13 REAR RIGHT LOWER COVER

3.4.2.14 UPPER LEFT COVER

3.4.2.15 LEFT UPPER COVER & LEFT ROLL COVER

3.4.2.16 LEFT BASE COVER


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3.4.2.20 SIDE COVER SENSOR 10. Pull out the cable of the SIDE COVER SENSOR into the hole of the IH COVER.
1. Remove the UPPER LEFT COVER. (p61) 11. Open the Side Cover.
2. Remove the UPPER SUPPORT R COVER. (p61) Do not take off the Side Cover strongly too far in the following steps
C A U T IO N
3. Remove the PANEL BOARD. (p65) because the SIDE COVER SENSOR is attached to the Side Cover.

12. Remove the four screws, and remove the Side Cover.
A) Silver M3x8 P-tite screw with built-in washer: 4 pcs
7. Remove the RIGHT LOWER COVER. (p61)
8. Release the cable from the four clamps.
Side Cover
9. Disconnect the cable from the relay connector (No.1), and release the cable of the
CARTRIDGE COVER SENSOR.
Clamps
A A
Clamp A A
IH Cover
Hole
Cable of the
CARTRIDGE
COVER
SENSOR
Cable of the SIDE

Relay Connector (No.1) COVER SENSOR
Figure 3-13. Releasing the Cable

Figure 3-14. Removing the Side Cover

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13. Disengage the two hooks that secure the SIDE COVER SENSOR, and remove the
SIDE COVER SENSOR from the Side Cover.
Pay attention to the positioning point (See Figure 3-15).
Inside of Side Cover
SIDE COVER
SENSOR
Hook
Hook
Positioning point
Figure 3-15. Removing the SIDE COVER SENSOR

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3.4.2.21 R WASTE INK COVER SENSOR

3.4.2.22 L WASTE INK COVER SENSOR

3.4.2.23 INTERLOCK SWITCH


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3.4.3 Electric Circuit Components

3.4.3.1 MAIN BOARD
3.4.3.2 MAIN-B BOARD

3.4.3.3 MAIN-C BOARD

3.4.3.4 SUB BOARD

3.4.3.5 SUB-B BOARD

3.4.3.6 PSH BOARD

3.4.3.7 PANEL BOARD


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3.4.4 Carriage Mechanism / Ink System Mechanism

3.4.4.1 CR COVER

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3.4.4.2 DAMPER KIT REPLACEMENT

A D J U S T M E N T When replacing/removing this part, refer to “4.1.2 Adjustment 1. Remove the UPPER LEFT COVER. (p61)
R E Q U IR E D
Items and the Order by Repaired Part” (p88) and make sure to
perform the specified operations including required adjustment. 2. Remove the UPPER SUPPORT R COVER. (p61)
3. Remove the PANEL BOARD. (p65)
REQUIRED TOOL
Ink Cartridges for service (4 pcs)
6. Remove the LEFT UPPER COVER & LEFT ROLL COVER. (p61)
USB cable
Service program
8. Unlock the CR UNIT. (p56)
Communication driver
9. Remove the CR COVER. (p66)
PREPARATION BEFORE REPLACEMENT

2. Start the service program and select When replace Damper kit from
3. Select Damper Kit Counter.
Press the [Run] button to reset the counter. (p104)
6. Select Tube inner pressure reduction.
Press the [Run] button to reduce the pressure in the tube. (p110)
Select All channels and Ink Cartridge for service, and press the [Run] button to
validate the ink cartridges for service. (p115)
The CR lock is released and the CR UNIT moves to the full side, then the printer
turns off automatically. (p56)

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10. Remove the two screws, and remove the CR Rear Frame. 11. Move the CR UNIT on the Platen.
A) Silver M3x6 S-tite screw with built-in washer: 2 pcs 12. Remove the six screws, and remove the CR Sub Fixing Plate.
B) Silver M3x10 Machine screw: 4 pcs
Pay attention to the positioning points (See below figure, Figure
3-16). C) Silver M3x8 S-tite screw with built-in washer: 2 pcs
Secure the Grounding wire and the plate with the same screw
shown in the below figure.
Pay attention to the positioning points (See Figure 3-17).
Positioning point
A CR Rear Frame
Positioning point B
Positioning point Positioning points

A
B CR Sub Tube Frame
B
C CR Sub Fixing Plate

Positioning point C
Screw
together
B
Rear Tube Guide
Figure 3-16. Removing the CR Rear Frame
Grounding wire
DAMPER KIT
CR UNIT
Figure 3-17. Removing the CR Sub Fixing Plate

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13. Disconnect the CR FFC from the connector (CN100) of the SUB BOARD.
C A U T IO N When the INK TUBE is removed at the following step, ink may
14. Release the CR FFC from the two hooks of the Ferrite Core Holder, and place the drip off from the tube. Prepare a waste cloth or the like in advance
CR FFC over the rear of the printer temporarily. and be careful not to contaminate the surroundings.
15. Remove the two screws, and remove the INK TUBE from the DAMPER KIT.
D) Silver M2.5x16 screw: 2 pcs
Ferrite Core Holder
CR FFC
CR FFC Hooks INK TUBE
DAMPER KIT
D
CN100
SUB BOARD
Figure 3-18. Releasing the CR FFC
Figure 3-19. Removing the INK TUBE

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16. Remove the three screws, and remove the DAMPER KIT. AFTER REPLACEMENT
E) Silver M3x10 Machine screw: 3 pcs
1. Install the four ink cartridges for service. (p81)
Before installing the joint, make sure the Joint Rubbers are 2. Turn the printer on.
attached to it.
Before attaching the Joint Rubber, let it get wet with cleaning 3. Select Cleaning.
liquid. Select CL3 and all channels and press the [Run] button to perform CL3.
Joint Rubber
nozzle check. (p110)
validate the INK TANKs. (p115)
8. Confirm that there are no errors.
Upper side
E
E
DAMPER KIT
Figure 3-20. Removing the DAMPER KIT

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3.4.4.3 PRINT HEAD 3. Turn off the printer.

4. Remove the four screws (one each) that secure the INK TANK.
A D J U S T M E N T When replacing/removing this part, refer to “4.1.2 Adjustment
R E Q U IR E D
perform the specified operations including required adjustment.
C A U T IO N Be careful not to touch the nozzle surface of the PRINT HEAD.
REQUIRED TOOL
Ink Cartridges for service (4 pcs) Figure 3-21. Screws that secure the INK TANK
Premium Glossy Photo Paper (250) 24 inches or longer 5. Open the Side Cover.
(used in adjustment)
6. Remove the two screws and remove the ink tank guard.
Thickness gauge (used in adjustment)
PREPARATION BEFORE REPLACEMENT Side Cover
1. Start the service program and select When replace print head from
2. Select Switch between Ink cartridges and Ink tanks. Select All channels and
Ink Cartridge for service and press the [Run] button to make Ink Cartridge for
service available.
C H E C K This operation should be carried out after replacing the PRINT

P O IN T HEAD so as not to use the user's ink.
Ink tank guard
Figure 3-22. Removing Ink tank guard

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7. Pull the Sliders slightly toward you. 10. Confirm the hooks (plates) shown below are evenly lowered.
8. Remove all the INK TANKs.
Slider
Hook
INK TANK
Figure 3-25. Plates

11. Install the four ink cartridges for service.
Figure 3-23. Removing the INK TANKs Turn on the printer while pressing [Menu] + [Back] + [OK].
9. Loosen the four screws inside the ink holder.
13. Select Tube inner pressure reduction.
C A U T IO N Just loosen the screws, but do not remove them. Press the [Run] button to reduce the pressure in the tube. (p110)
Figure 3-24. Screw position

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REPLACEMENT 12. Remove the three screws, and remove the PRINT HEAD.
A) Silver M2.6x8 Machine screw: 3 pcs
Press the [Run] button. Upper side
The CR lock is released and the CR UNIT moves to the full side, then the printer
turns off automatically. (p56)
A A
2. Remove the UPPER LEFT COVER. (p61)
PRINT HEAD
3. Remove the UPPER SUPPORT R COVER. (p61)
4. Remove the PANEL BOARD. (p65)
7. Remove the LEFT UPPER COVER & LEFT ROLL COVER. (p61) A
9. Remove the CR COVER. (p66)
10. Remove the DAMPER KIT. (p67)
Figure 3-27. Removing the PRINT HEAD
11. Disconnect the HEAD FFCs from the four connectors of the PRINT HEAD.
HEAD FFC
Connector Connector
PRINT HEAD
Figure 3-26. Removing the HEAD FFC

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AFTER REPLACEMENT 20. Confirm that the hooks shown in Figure 3-25 are set up.
21. Install the INK TANKs.
Turn on the printer while pressing [Menu] + [Back] + [OK]. 22. Secure the INK TANKs with the four screws (one each). (p71)
2. Select Printer Head Counter. 23. Confirm that all the INK TANKs are installed properly.
Press the [Run] button to reset the counter. (p104) 24. Secure the ink tank guard with the two screws. (p71)
3. Select Head ID Input. 25. Turn on the printer and confirm that there are no errors.
Input the head rank ID and press the [Write] button. (p110)
4. Turn off the printer. (Make sure to turn off the printer to enable the head ID
setting.)
6. Load a media for adjustment (Premium Glossy Photo Paper (250) 24 inches or
longer).
7. Select Cleaning.
Select CL3 and all channels and press the [Run] button to perform CL3. (p110)
8. Run the nozzle check from the control panel or from the service program (p110).
9. Perform the Head Inclination Manual Adjustment (CR direction). (p111)
10. Perform the Head Slant Manual Adjustment (PF direction). (p113)
12. Perform the PG adjustment. (p109)
14. Perform the Manual Uni-D Adjustment. (p106)
15. Perform the Manual Bi-D Adjustment. (p107)
Select All channels and Ink Tank and press the [Run] button to validate the INK
TANKs. (p115)
18. Remove the ink cartridges.
19. Tighten the four screws loosened in Step 9.

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3.4.4.4 HEAD FFC

3.4.4.5 CR FFC
3.4.4.6 CR SCALE
3.4.4.7 CR ENCODER
3.4.4.8 CR TIMMING BELT

3.4.4.9 CR MOTOR
3.4.4.10 CR HP SENSOR
3.4.4.11 APG UNIT

3.4.4.12 PG SENSOR
3.4.4.13 PUMP CAP UNIT


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3.4.4.14 INK HOLDER 11. Turn off the printer.
A D J U S T M E N T When replacing/removing this part, refer to “4.1.2 Adjustment REPLACEMENT

R E Q U IR E D
perform the specified operations including required adjustment. 1. Remove the UPPER LEFT COVER. (p61)
2. Remove the UPPER SUPPORT R COVER. (p61)
REQUIRED TOOL 3. Remove the PANEL BOARD. (p65)
Ink Cartridges for service (4 pcs) 4. Remove the TOP COVER. (p57)
USB cable 5. Remove the RIGHT UPPER COVER & RIGHT ROLL COVER. (p61)
Service program 6. Remove the FRONT COVER. (p57)
Communication driver 7. Remove the RIGHT LOWER COVER. (p61)

8. Remove the IH COVER. (p58)
PREPARATION BEFORE REPLACEMENT 9. Disconnect the cable from the Relay Connector (No.2, No.8, No.10).
1. Start the printer in the Serviceman Mode. 10. Remove the FFC from the back side of the INK HOLDER.
2. Start the service program and select When replace ink holder from INK HOLDER
3. Select Ink Holder Counter.
Relay Connector
Press the [Run] button to reset the counter. (p104) (No.2, No.8, No.10)
FFC
validate the ink cartridges for service. (p115)
8. Remove all the INK TANKs. (p81)
Select All channels, and press the [Run] button to run the ink eject. (p117)
Figure 3-28. Disconnecting the Relay connectors and FFC

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11. Remove the screw that secures the Rear Cover. 13. Disconnect the FFC from the connector of the Maintenance Box Holder.
A) Silver M3x8 S-tite screw with built-in washer: 1 pcs 14. Peel of the FFC from the frame and insert it into the edging saddle.
12. Disengage the boss of the Rear Cover, and remove the Rear Cover.
Back side
Double-sided tape
Double-sided tape
Boss
Back side
FFC
Rear Cover
Edging saddle
A
Maintenance Box Holder Connector
Figure 3-30. Releasing the FFC
Figure 3-29. Removing the Rear Cover

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15. Remove the four screws that secure the INK HOLDER.
C A U T IO N When the INK TUBE is removed at the following step, ink may
B) Silver M3x6 S-tite screw with built-in washer: 4 pcs drip off from the tube. Prepare a waste cloth or the like in advance
and be careful not to contaminate the surroundings.
16. Pull the INK HOLDER slightly toward you.
Front side
17. Remove the two screws, and remove the INK TUBE from the INK HOLDER.
C) Silver M2.5x16 Machine screw: 2 pcs
18. Remove the INK HOLDER while pulling out the FFC.
B B
B INK HOLDER
B
INK TUBE
C
C
INK HOLDER
Figure 3-31. Removing the INK HOLDER (1)
Figure 3-32. Removing the INK HOLDER (2)

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Before installing the joint, make sure the Joint Rubber are AFTER REPLACEMENT
attached to it.
Before attaching the Joint Rubber, let it get wet with cleaning 1. Install the four ink cartridges for service. (p81)
liquid. 2. Turn on the printer.
Joint Rubber
Select All channels, and press the [Run] button to perform the initial ink charge.
(p119)
nozzle check. (p110)
5. Perform cleaning if necessary. (p110)
Select All channels and Ink Tank, and press the [Run] button to validate the INK
TANKs. (p115)
8. Remove the four ink cartridges for service. (p81)
9. Install the INK TANKs. (p81)

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3.4.4.15 INK TUBE

3.4.4.16 CR UNIT
3.4.4.17 PW SENSOR

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3.4.4.18 INK TANK/CARTRIDGE

This section describes the removing procedure for the INK TANK and the installation
procedure for cartridges. There are two types of cartridges; cleaning cartridges and ink Side Cover
cartridges for service.
C A U T IO N When using the INK TANKs, cleaning cartridges, and ink

cartridges for service, they should be validated by using software
(Service Program). (See P. 115 or P. 116.)
REMOVING THE INK TANK
1. Remove the four screws (one each) that secure the INK TANK.
Ink tank guard
Figure 3-34. Ink tank guard
Figure 3-33. Screws that secure the INK TANK

2. Open the Side Cover.
3. Remove the two screws and remove the ink tank guard.

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4. Pull the Slider slightly toward you.

5. Remove the INK TANK.
Slider
INK TANK
Figure 3-36. Screw position

2. Confirm the hooks (plates) shown below are evenly lowered.
Hook
Figure 3-35. Removing the INK TANK
INSTALLING THE CARTRIDGES
1. Loosen the four screws inside the ink holder.
C A U T IO N Just loosen the screws, but do not remove them.
Figure 3-37. Plates

3. Install the CARTRIDGEs.

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3.4.5 Paper Feed Mechanism 3.4.5.11 PAPER THICKNESS SENSOR

3.4.5.1 PF MOTOR
3.4.5.2 PF SCALE
3.4.5.3 PF ENCODER
3.4.5.4 PF TIMING BELT

3.4.5.5 PRESSURE ROLLER

3.4.5.6 PRESSURE ROLLER MOTOR

3.4.5.7 PRESSURE ROLLER SENSOR

3.4.5.8 ATC MOTOR

3.4.5.9 PE SENSOR (ROLL PAPER)

3.4.5.10 PE SENSOR (THICK PAPER)


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3.4.6 Cutter Mechanism

3.4.6.1 CUTTER UNIT

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3.4.7 Fans
3.4.7.1 BOARD BOX FAN
3.4.7.2 SUCTION FAN


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CHAPTER
4
ADJUSTMENT
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4.1 Overview
This chapter describes the Service Program software utility and the adjustment
procedures required after repairing or replacing certain parts.
4.1.1 Precautions
Always observe the following cautions whenever making an adjustment on the printer.
C A U T IO N Always refer to 4.1.2 Adjustment Items and the Order by

Repaired Part (p88) and make sure to perform all the
adjustments listed in the table in the given order.
Always read and follow the precautions given in each section
that explains each adjustment. Ignoring the precautions can
result in malfunction of the printer.
ADJUSTMENT Overview 87
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4.1.2 Adjustment Items and the Order by Repaired Part

The following table shows the required adjustments by repaired or replaced part and the order in which the adjustments must be performed.
Note "*1": The adjustments required for the MAIN BOARD differs depending on whether the NVRAM on the old board can be backed up or not.
"*2": When the firmware update is required, first check the version of firmware currently installed on the printer, then update the firmware if necessary.
"*3": PGPP: Premium Glossy Photo Paper (250)
Matte Paper: Archival Matte Paper/Enhanced Matte Paper
Table 4-1. Adjustment items and the order by repaired part
Replaced or Repaired (Reattached) Service
Class Required Operations Jig Media Replaced Reattached Page
Part/Unit Program
Replacement 1 Replacement --- √ √ p. 75
2 Turn the power on in normal mode. --- √ √
Tensimeter U-
3 CR Belt Tension Check √ √ √ p. 105
507
CR Motor Measurement & Automatic
4 √ √ --- p. 124
Adjustment
CR MOTOR After 5 CR Active Damper Adjustment (Automatic) √ √ --- p. 105
replacement
6 Manual Uni-d adjustment √ PGPP √ √ p. 106
7 Manual Bi-D adjustment √ PGPP √ √ p. 107
8 PW + T&B&S check and adjustment √ Matte paper √ --- p. 109
9 Reset the motor counter. √ √ --- p. 104
CR related 10 Housing Assembly --- √ √

parts/units Replacement 1 Replacement --- √ √ p. 75
CR SCALE After
3 CR Scale Check √ √ √ p. 105
replacement
4 Housing Assembly --- √ √
Tensimeter
U-507
CR TIMING BELT After 4 APG function check √ √ --- p. 105
replacement
5 CR Scale Check √ √ --- p. 105
6 CR Active Damper Adjustment (Automatic) √ √ --- p. 105
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Part/Unit Program
After
CR TIMING BELT 9 PW + T&B&S check and adjustment √ Matte paper √ --- p. 109
replacement
Tensimeter
U-507
3 APG function check √ √ √ p. 105
4 CR Scale Check √ √ √ p. 105
5 √ √ --- p. 124
Adjustment
6 CR Active Damper Adjustment (Automatic) √ √ --- p. 105
Head inclination manual adjustment (CR
CR UNIT (CR Assy) 7 √ √ √ p. 111
After direction)
CR related replacement 8 Head slant manual adjustment (PF direction) √ √ √ p. 113
parts/units 9 PG Adjustment √ Thickness gauge √ --- p. 109
13 Cut Position check & adjustment √ √ --- p. 122
APG UNIT (APG Motor) After 2 APG function check √ √ --- p. 105
replacement 3 Reset the motor counter. √ √ --- p. 104
PW SENSOR After 2 PW + T&B&S check and adjustment √ Matte paper √ --- p. 109
replacement 3 Cut Position Check & Adjustment √ √ --- p. 122
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Part/Unit Program
Tensimeter U-
2 CR Belt Tension Adjustment √ √ √ p. 105
507
3 APG function check √ √ --- p. 105
4 CR Scale Check √ √ --- p. 105
CR related 5 √ √ --- p. 124
CR ENCODER After Adjustment
parts/units
replacement 6 CR Active Damper Adjustment (Automatic) √ √ --- p. 105
7 √ √ √ p. 111
direction)
8 Head slant manual adjustment (PF direction) √ √ √ p. 113
Before 1 Turn the power on in Serviceman mode. --- √ √
replacement 2 Tube inner pressure reduction √ √ √ p. 110
Auto CR unlock & move CR to full column
3 √ √ √
Replacement side
4 Replacement --- √ √ p. 71
5 Turn the power on in Serviceman mode. --- √ ---
6 Reset the print head counter. √ √ --- p. 104
7 Head ID Input √ √ --- p. 110
Head
PRINT HEAD 8 Turn the power on in Serviceman mode. --- √ √
related
9 Set paper. --- PGPP √ √
After 10 Activate the ink cartridges for service. √ √ √ p. 115
replacement 11 Cleaning √ √ √ p. 110
12 Nozzle Check √ PGPP √ √ p. 110
13 √ √ √ p. 111
direction)
14 Head slant manual adjustment (PF direction) √ √ √ p. 113
15 PG Adjustment --- Thickness gauge √ --- p. 109
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Part/Unit Program
Head After
PRINT HEAD 17 Manual Bi-D adjustment √ PGPP √ √ p. 107
related replacement
18 Activate the ink tanks. √ √ √ p. 115
2 Turn the power on in normal mode. --- √ ---
PUMP CAP UNIT After Pump Cap Unit Measurement & Automatic
3 √ √ --- p. 124
replacement Adjustment
4 Reset the unit counter. √ √ --- p. 104
1 Turn the power on in Serviceman mode. --- √ √
2 Reset the Ink Holder counter. √ √ --- p. 104
3 Turn the power off. --- √ ---
Before 5 Activate the ink cartridges for service. √ √ √ p. 115
replacement 6 Turn the power off. --- √ √
7 Remove the ink tanks. --- √ √ p. 81
Ink supply
related 9 Ink eject √ √ √ p. 117
parts/units 10 Turn the power off. --- √ √
INK HOLDER
12 Install the ink cartridges for service. --- √ √ p. 81
14 Initial ink charge √ √ √ p. 119
16 Cleaning √ √ √ p. 110
After
replacement
18 Turn the power off. --- √ √
19 Remove the ink cartridges for service. --- √ √ p. 81
20 Install the ink tanks. --- √ √ p. 81
22 Make sure the error never recurs. --- √ √
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Part/Unit Program
2 Reset the tube counter. √ √ --- p. 104
5 Activate the ink cartridges for service. √ √ √ p. 115
Before
7 Remove the ink tanks. --- √ √ p. 81
9 Ink eject √ √ √ p. 117
10 √ √ √
side
Ink supply Auto CR unlock & move CR to full column

11 √ √ √
related INK TUBE Replacement side
parts/units 12 Replacement --- √ √ p. 80
13 Install the ink cartridges for service. --- √ √ p. 81
15 Initial ink charge √ √ √ p. 119
17 Cleaning √ √ √ p. 110
After
replacement
19 Turn the power off. --- √ √
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Part/Unit Program
2 Reset the damper kit counter. √ √ --- p. 104
Before 3 Turn the power off. --- √ ---
replacement 4 Turn the power on in Serviceman mode. --- √ √
5 Tube inner pressure reduction √ √ √ p. 110
6 Activate the ink cartridges for service. √ √ √ p. 115
7 √ √ √
Replacement side
8 Replacement --- √ √ p. 67
Ink supply
related DAMPER KIT 9 Install the ink cartridges for service. --- √ √ p. 81
parts/units 10 Turn the power on in normal mode. --- √ √
11 Cleaning √ √ √ p. 110
After 13 Activate the ink tanks. √ √ √ p. 115
Tensimeter U-
3 PF Belt Tension check √ √ √ p. 120
Paper feed 507
related PF TIMING BELT After PF Motor Measurement & Automatic
4 √ √ --- p. 124
parts/units replacement Adjustment
5 Media Feed Manual Adjustment √ √ --- p. 121
7 Cut Position Check & Adjustment √ √ --- p. 122
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Part/Unit Program
Tensimeter U-
3 PF Belt Tension check √ √ √ p. 120
507
PF Motor Measurement & Automatic
PF MOTOR After 4 √ √ --- p. 124
Adjustment
replacement
PF ENCODER After 2 Turn the power on in normal mode. --- √ √
Paper feed replacement 3 PF Scale Check √ √ √ p. 120
related
parts/units Replacement 1 Replacement --- √ √ p. 84
2 Turn the power on in normal mode. √ √ ---
CUTTER UNIT (cutter motor) After 3 Cutter motor measurement √ √ --- p. 124
replacement 4 Cut Position Check & Adjustment √ √ --- p. 122
ATC MOTOR After
3 ATC Motor Measurement √ √ --- p. 124
replacement
PAPER THICKNESS SENSOR Adjustment jig

After
2 Paper thickness sensor adjustment --- for paper √ √ p. 122
replacement
thickness sensor
1 Print Cover Open --- √ ---
Board Before 2 Remove Slider --- √ ---

Main Board replacement
related 3 Turn the power on in Serviceman mode. --- √ ---
(NVRAM backup OK)*1
parts/units 4 NVRAM Backup tool (Read) √ √ --- p. 101
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Part/Unit Program
6 Turn the power on in Firmware update mode. --- √ ---
7 Model Selection (at service program) √ √ ---
Update the firmware.*2 (automatically power
8 √ √ --- p. 104
off)
10 NVRAM Clear OK --- √ ---
Main Board initial setting (automatically
11 √ √ --- p. 123
power off)
Main Board 12 Firmware update mode ON --- √ ---
After
(NVRAM backup OK)*1
replacement 13 NVRAM Backup tool (Write) √ √ --- p. 101
15 Print Cover Close --- √ ---
16 Turn the power on in normal mode --- √ ---
17 Install Slider --- √ ---
Board 18 Model Selection (at service program) √ √ ---
related
parts/units 19 RTC & USB ID Input √ √ --- p. 123
20 Reset the Main Board exchange counter. √ √ --- p. 123
Before 1 Print Cover Open --- √ ---
replacement 2 Remove Slider --- √ ---
Update the firmware.*2 (automatically power
Main Board 6 √ √ --- p. 104
off)
(NVRAM backup NG)*1
After 7 Turn the power on in Serviceman mode. --- √ ---
replacement 8 NVRAM Clear OK --- √ ---
Main Board initial setting (automatically
9 √ √ --- p. 123
power off)
10 Serviceman Mode ON --- √ ---
11 Initial Ink Charge Flag √ √ --- p. 104
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Part/Unit Program
12 Rear AD Adjustment --- √ --- p. 122
13 Head ID Input √ √ --- p. 110
15 RTC & USB ID Input √ √ --- p. 123
17 MAC Address Input √ √ --- p. 123
18 Serial Number Input √ √ --- p. 123
19 Slider Installation --- √ ---
Check the firmware version on the cotrol
20 --- √ ---
panel
21 Suction Fan Adjustment √ √ --- p. 124
22 APG function check √ √ --- p. 105
PF Motor Measurement & Automatic
23 √ √ --- p. 124
Adjustment
Board CR Motor Measurement & Automatic
Main Board After 24 √ √ --- p. 124
related Adjustment
(NVRAM backup NG)*1 replacement
parts/units
25 CR Active Damper Adjustment (Automatic) √ √ ---
Pump Cap Unit Measurement & Automatic
26 √ √ --- p. 124
Adjustment
27 ATC Motor Measurement √ √ --- p. 124
28 Paper thickness sensor adjustment √ √ --- p. 122
29 Nozzle Check √ PGPP √ --- p. 110
30 Cleaning √ √ --- p. 110
35 CUT Motor Measurement √ √ --- p. 124
37 Reset the Main Board exchange counter. √ √ --- p. 123
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Part/Unit Program
MAIN-C BOARD (Network 3 Update the firmware.*2 √ √ --- p. 104
Board) After
replacement
5 MAC Address Input √ √ --- p. 123
Board
related CR Motor Measurement & Automatic
3 √ √ --- p. 124
parts/units Adjustment
PSH BOARD (Power Supply PF Motor Measurement & Automatic
After 4 √ √ --- p. 124
Board) Adjustment
replacement
Pump Cap Unit Measurement & Automatic
5 √ √ --- p. 124
Adjustment
6 CUT Motor Measurement √ √ --- p. 124
7 Make the replacement date & time setting. √ √ --- p. 123
PSH BOARD (Power Supply After 8 ATC Motor Measurement √ √ --- p. 124
Board) replacement 9 Housing Assembly --- √ √
Others SUCTION FAN After
2 Suction Fan Adjustment √ √ --- p. 124
replacement
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4.1.3 Adjustment Items

This section describes the adjustment items different from those for SC-T7000 series only. For the adjustments other than listed below, see the service manual for SC-T7000 series/
SC-T5000 series/SC-T3000.
Table 4-2. Adjustment Items

Service
Class Adjustment Items Overview Symptoms that the Adjustment is Needed Printer Mode Jig Media Page
Program
If this adjustment is not made, print quality
Reduce misalignment of ink droplets fired to Normal
Manual Uni-d adjustment problems such as misaligned lines, grainy image, √ PGPP p.106
paper during unidirectional printing. mode
banding may occur.
CR related
If this adjustment is not made, print quality
Reduce misalignment of ink droplets fired to Normal
Manual Bi-D Adjustment problems such as misaligned lines, grainy image, √ PGPP p.107
paper during bidirectional printing. mode
banding may occur.
Switch between Ink Activates the ink cartridges for service or ink Normal
When cartridges or tanks are not recognized √ p.115
Ink Supply cartridges and Ink tanks tanks. mode
related Activation of Cleaning Normal
Activates the cleaning cartridges. When the cleaning cartridges are not recognized √ p.116
cartridges mode
Media
Media Feed Manual Adjusts the amount of media feeding which If paper feeding accuracy lowers, print quality Normal
Feed √ PGPP p.121
Adjustment usually varies between the printers. problems such as banding may occur. mode
related
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4.1.4 List of Tools/Software/Consumables for Consumables

Adjustments Table 4-5. Consumables
The tables below show the tools required for adjusting this printer. Consumable Name Code Target Adjustment
Hardware Tools Premium Glossy Photo
--- Most of the adjustments
Paper (250)
Table 4-3. Hardware tools BK: 1598657
Tool Name Code Target Adjustment Ink cartridge for service C: 1598658
Most of the adjustments
CR Belt Tension Adjustment (for SC-F6000 Series) M: 1598659
Sonic tensimeter U-507 1294120
PF Belt Tension Adjustment Y: 1598660
Adjustment jig for paper BK: 1598662
thickness sensor (0.5/0.6/ --- Paper thickness sensor adjustment Ink cartridge for service C: 1598663
0.8/1.0) Most of the adjustments
(for SC-B6000 Series) M: 1598664
Standard Sheet (JETRAS Y: 1598665
1476228 Rear AD Adjustment
JP-D300S) Cleaning Cartridge 1582821 Most of the adjustments
Commercially
Thickness Gauge (2.5/2.8) PG Adjustment
available
Commercially CR & PF Direction Head Slant Adjustment
Calibrated Loupe
available Cut Position Check & Adjustment
Commercially PW + T&B&S Check & Adjustment
Ruler
available Cut Position Check & Adjustment
Software Tools
Table 4-4. Software tools

Software Name Explanation
Service Program Used for almost all of the required adjustments.
Communication Driver To connect with the printer.
Latest version of firmware ---
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4.1.5 Service Program Basic Operations


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4.2 NV-RAM BACKUP/NVRAM Viewer
4.2.1 NVRAM Read Procedure

4.2.2 NVRAM Write Procedure

4.2.3 NVRAM Viewer Basic Operation

ADJUSTMENT NV-RAM BACKUP/NVRAM Viewer 101

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4.3 ADJUSTMENTS (Individual)

ADJUSTMENT ADJUSTMENTS (Individual) 102

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4.4 ADJUSTMENTS (Sequence)

This mode displays the required adjustments per replaced part and executes the
adjustments in order.
The Service Program for this printer includes the following items in addition to the
parts replacement.
Remedy for ink clogging due to a long unused period
Preparation before leaving the printer unused
Cancellation of the wrong ink mixture error
Preparation for transport (before transportation)
Preparation for installation (after transportation)
PROCEDURE
1. Click [ADJUSTMENTS (Sequence)] from the main menu.

2. Select the name of the replaced part and click [OK].
3. Select the adjustment item that you want to execute and click [OK].
4. Follow the instructions on the screen to execute the adjustment.
5. Click [Finish] to return to the adjustment item list per part after the adjustment.
6. Click [Back] to return to the main menu.
C H E C K The text of the executed adjustment is colored to be distinguished.

P O IN T The colored text gets back to normal by returning to the main Figure 4-1. ADJUSTMENTS (Sequence)
menu once.
ADJUSTMENT ADJUSTMENTS (Sequence) 103

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4.5 Installing Firmware

4.6 Image Print

4.7 Counter Reset

4.8 References
4.9 Initial Ink Charge Flag

ADJUSTMENT Installing Firmware 104

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4.10 CR Related Adjustments
4.10.1 CR Belt Tension Check

4.10.2 APG Function Check

4.10.3 CR Scale Check

4.10.4 CR Active Damper Auto Adjustment

ADJUSTMENT CR Related Adjustments 105

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4.10.5 Manual Uni-D Adjustment CHECKING THE ADJUSTMENT RESULT
PAPER USED 1. Select the following menu items from the control panel.
Paper menu Select Paper Type 0 RIP Settings
Type: Premium Glossy Photo Paper (250)
2. Set [1.5] in Platen Gap.
Size: 24 inches or longer
3. Set [0.2mm] in Head Alignment and press the [OK] button.
EXECUTION MODE 4. Select [Manual (Uni-D)] and press the [OK] button, then the adjustment pattern
will be printed.
Normal mode
5. Confirm the adjustment result (the pattern with the fewest printed lines) is around
"4".
PROCEDURE
6. Input the numbers selected in Step 5 and click the [OK] button to confirm it in all
1. Turn on the printer. the entries in the same way. When all entries are complete, the printer goes back to
2. Load the media for adjustment. "Ready".
3. Start the service program and select Manual Uni-D Adjustment.

4. Click the [Run] button. C1
5. Select the following menu items from the control panel.
Maintenance menu Head Alignment Manual (Uni-D)
6. Press the [OK] button, then the adjustment pattern will be printed.
7. Select the pattern with the fewest printed lines and check the number.
8. Input the numbers selected in Step 7 and press the [OK] button.
When the entries are complete, the printer goes back to "Ready". 1 2 3
9. Click the [OK] button on the POPUP screen of the service program.
C1 M1 Y1 BK1
C H E C K By clicking the [OK] button on the program, the adjusted results
P O IN T are also applied to media 1-30.
1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7
M2 Y2 BK2
1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7
Figure 4-2. Adjustment Pattern

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4.10.6 Manual Bi-D Adjustment C H E C K By clicking the [OK] button on the program, the adjusted results
P O IN T are also applied to media 1-30.
PAPER USED

Size: 24 inches or longer CHECKING THE ADJUSTMENT RESULT
EXECUTION MODE Maintenance menu Head Alignment Manual (Bi-D)
Normal mode 2. Press the [OK] button, then the adjustment pattern will be printed.
3. Confirm the adjustment result (the pattern with the fewest printed lines) is "6" or
PROCEDURE "7".
1. Turn on the printer. 4. Enter the result in Step 3 and click the [OK] button to confirm it. When the entries
are complete, the printer goes back to "Ready".
2. Load the media for adjustment.
3. Start the service program and select Manual Bi-D Adjustment.
Maintenance menu Head Alignment Manual (Bi-D)
4. Click the [Run] button.
7. Confirm the adjustment result (the pattern with the fewest printed lines) is "6" or
"7".
8. Enter the result in Step 7 and click the [OK] button to confirm it. When the entries
7. Select the pattern with the fewest printed lines and check the number. are complete, the printer goes back to "Ready".
8. Input the numbers selected in Step 7 and press the [OK] button. 9. Load the user's media to the printer.
When the entries are complete, the printer goes back to "Ready".
9. Select the following menu items from the control panel. Maintenance menu Head Alignment Manual (Bi-D)
11. Select the pattern with the fewest printed lines and check the number. "4".
12. Input the numbers selected in Step 11 and press the [OK] button. 13. Input the numbers selected in Step 12 and click the [OK] button to confirm it in all
When the entries are complete, the printer goes back to "Ready". the entries in the same way. When all entries are complete, the printer goes back to
13. Click the [OK] button on the POPUP screen of the service program. "Ready".

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"4".
17. Input the numbers selected in Step 16 and click the [OK] button to confirm it in all
the entries in the same way. When all entries are complete, the printer goes back to
"Ready".
C1
1 2 3
C1 M1 Y1 BK1
1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7
C2 M2 Y2 BK2
1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7 1 2 3 4 5 6 7
Figure 4-3. Adjustment Pattern

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4.10.7 PW + T&B&S check and adjustment

4.10.7.1 PW Adjustment
4.10.8 PG Adjustment

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4.11 Head Related Checks and Adjustments
4.11.1 Tube Inner Pressure Reduction

4.11.2 Head ID Input

4.11.3 Nozzle Check

4.11.4 Cleaning
ADJUSTMENT Head Related Checks and Adjustments 110

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4.11.5 Head Inclination Manual Adjustment (CR 5. Examine the printed pattern using a loupe.
direction) If adjustment is needed, go to Step 6.
PAPER USED
OK
Paper feed
Size: 24 inches or longer direction
NG
EXECUTION MODE
Normal Mode
NG
PROCEDURE
Misalignment within one-dot width is OK.
1. Turn the printer ON.
Figure 4-5. Judgment
2. Load the paper into the printer.
6. Press the F11 key of the keyboard to unlock the CR unit.
3. Start the Service Program and select Head inclination manual adjustment (CR
7. Move the CR unit to the left end of the printer.
direction).
8. Remove the CR COVER. (P. 66)
4. Click [Run]. The adjustment pattern is printed.
9. Loosen the three screws (A, B, C) that secure the DAMPER KIT.
10. Loosen the three screws (D, E, F) that secure the head holder.
11. Loosen the screw (G) (Bit No. 1) that secures the adjustment knob.
C A U T IO N Be careful not to completely remove the screw that secures the

adjustment knob.
12. Turn the adjustment knob to correct the head inclination. See Figure 4-6 for which
direction to move the knob.
Figure 4-4. [Head inclination manual adjustment (CR direction)] Screen

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C H E C K For which direction to turn the knob, see below.

P O IN T
Paper feed
direction
Adjustment knob
Plus direction
When BK lines lie When BK lines lie

above C lines, below C lines,
turn clockwise turn counterclockwise
Minus direction
The lines move about one-dot width when the knob is moved by
seven or eight notches.
DAMPER KIT
Figure 4-6. Correcting the Head Inclination

13. Tighten the three screws to secure the head holder. Tighten them in the order
shown below. D - E - F
14. Tighten the screw to secure the adjustment knob.
15. Tighten the three screws to secure the DAMPER KIT. (there is no particular order
to tighten them.)
16. Attach the CR COVER.
17. Print the pattern and see if the inclination is corrected. If not, repeat the procedure
until the pattern becomes normal.
18. When finished, click [Finish] and turn the printer OFF.

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4.11.6 Head Slant Manual Adjustment (PF direction) 5. Examine the printed pattern using a loupe.
See if the gaps between the blocks are parallel.
PAPER USED If adjustment is needed, go to Step 6.

A C
A=B
EXECUTION MODE
C=D OK
Normal Mode
B D
PROCEDURE
A C
A=B
2. Load the paper into the printer.
C=D OK
3. Start the Service Program and select Head Slant Manual Adjustment (PF Paper feed direction
direction).
用紙搬送方向 It does not matter if the gap widths
(the width of A-B and that of C-D)
4. Click [Run]. The adjustment pattern is printed.
B D differ.
A C
A≠B
C≠D NG
B D
A C
A≠B
C≠D NG
B D
Figure 4-8. Judgment
6. Press the F11 key of the keyboard to unlock the CR UNIT.
Figure 4-7. Head Slant Manual Adjustment (PF direction) Screen 7. Move the CR UNIT to the left end of the printer.

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8. Remove the CR COVER. (P. 66) 11. Tighten the screw to secure the adjustment knob.
9. Loosen the screw (Bit No. 1) that secures the adjustment knob. 12. Print the pattern and see if the slant is corrected. If not, repeat the procedure until
normal pattern is printed.
C A U T IO N Be careful not to completely remove the screw that secures the
13. When finished, click [Finish] and turn the printer OFF.
adjustment knob.
Rear Front Rear Front

10. Move the adjustment knob to correct the head slant. See Figure 4-9 for which Print He ead
ad Print H
direction to move the knob.
Condition of the head
Adjustment knob Paper feed direction
Screw
Printed pattern
Minus direction
Plus direction
Rear Front Rear Front
Adjustment knob
Print Head
Print Head
Figure 4-9. Correcting the Head Slant
Figure 4-10. Adjustment

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4.12 Ink Supply Related Checks and Adjustments
4.12.1 Switch between Ink Cartridges and Ink Tanks

EXECUTION MODE
Normal Mode
PROCEDURE

2. Start the Service Program and select Switch between Ink cartridges and Ink
tanks.
3. Select the colors to change (All channels or Single channel).
4. Select the Ink Tank or Ink Cartridge for service.
5. Click [Run]. Figure 4-11. [Switch between Ink cartridges and Ink tanks] Screen
C H E C K To make the settings effective, make sure to turn off the printer.
P O IN T
ADJUSTMENT Ink Supply Related Checks and Adjustments 115

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4.12.2 Activation of Cleaning Cartridge

EXECUTION MODE
Normal Mode
PROCEDURE

2. Start the Service Program and select Activation of Cleaning cartridges.
3. Select the color to validate (All channels or Single channel).
4. Click [Run].
P O IN T
Figure 4-12. [Activation of Cleaning cartridges] Screen

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4.12.3 Ink eject

P O IN T tank. Therefore, replacement of the tanks should be made
according to the combinations below.
For SC-F6000 Series
• BK and M
• Y and C
For SC-B6000 Series
• BK and Y
• M and C
EXECUTION MODE
Serviceman Mode
PROCEDURE Figure 4-13. [Ink eject] Screen
1. Turn the printer ON in the Serviceman Mode.

Turn the power ON while pressing [Menu] + [Back] + [OK].
2. Remove either of the ink tanks, cleaning cartridges or ink cartridges of the colors
to exchange.
3. Start the Service Program and select Ink eject.
4. Select the nozzle rows to eject (All channels or Single channel), and click the
[Run] button.
C A U T IO N Running the Ink eject function one time is not enough to prevent
ink from leaking when removing the ink tubes. Prepare paper or
cloth to wipe off leaked ink in advance or run the Ink eject function
twice in a row.
5. When finished, click [Finish].


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4.12.4 Cleaning (Tube Inner Cleaning) 11. Remove the cleaning cartridges. (P. 81)
12. Install the ink tanks. (P. 81)
P O IN T 13. Turn on the printer.
tank. Therefore, replacement of the tanks should be made
according to the combinations below. 14. Confirm that there are no errors.
For SC-F6000 Series
• BK and M
• Y and C
For SC-B6000 Series
• BK and Y
• M and C
REQUIRED TOOL
Cleaning Cartridges
EXECUTION MODE
Normal Mode
PROCEDURE
1. Activate the cleaning cartridges. (P. 115) Figure 4-14. [Single channel cleaning] Screen
2. Remove the ink tanks. (P. 81)
3. Install the cleaning cartridges. (P. 81)
5. Start the Service Program and select Tube inner cleaning.
6. Select the colors to clean (Cyan/Yellow or Magenta/Black), and click the [Run]
button.
7. When the cleaning is finished, click [Finish].
maintenance box at the home side with a new one.
10. Activate the ink tanks. (P. 115)

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4.12.5 Initial Ink Charge 12. Turn on the printer.

P O IN T tank. Therefore, replacement of the tanks should be made When replacing old ink tanks with new ones (such as due to wrong ink mixture
according to the combinations below. error, ink clogging, transportation, or when leaving the printer unused or when the
end of ink tank’s life is reached.)
For SC-F6000 Series
• BK and M 1. Turn the printer ON in the Serviceman Mode.
• Y and C Turn the power ON while pressing [Menu] + [Back] + [OK].
For SC-B6000 Series
2. Start the Service Program and select Initial ink charge.
• BK and Y
• M and C 3. Install the chip unit for the colors to fill, and pour ink.
4. Select the colors to fill (All channels or Single channel), and click the [Run]
EXECUTION MODE button to start the initial ink charge.
Serviceman Mode 5. When finished, click [Finish].
PROCEDURE
When using cleaning cartridges or ink cartridges for service (such as when
replacing the ink tube or ink holder)
1. Activate the cartridges. (P. 115)

2. Remove the ink tank. (P. 81)
3. Install the cartridges. (P. 81)
4. Turn the printer ON in the Serviceman Mode.
Turn the power ON while pressing [Menu] + [Back] + [OK].
5. Start the Service Program and select Initial ink charge.
6. Select the colors to fill (All channels or Single channel), and click the [Run]
button to start the initial ink charge.
7. When finished, click [Finish].
9. Activate the ink tanks. (P. 115) Figure 4-15. [Initial ink charge] Screen
10. Remove the cartridges. (P. 81)

11. Install the ink tanks. (P. 81)

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4.13 Media Feed Related Checks and Adjustments
4.13.1 PF Belt Tension Check

4.13.2 PF Scale Check

ADJUSTMENT Media Feed Related Checks and Adjustments 120

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4.13.3 Media Feed Manual Adjustment

PAPER USED

EXECUTION MODE
Normal mode
PROCEDURE

2. Start the Service Program and select Manual Adjustment for Media Feeding.
3. Click [Print]. The adjustment pattern is printed.
Figure 4-16. [Media Feed Manual Adjustment] Screen
4. Measure the distance between the + signs on the printed adjustment pattern.
5. Enter the value calculated in Step 4 into the edit box of the Pattern length. (Enter
the value up to the number in the first decimal place. e.g.) “550.0”)
6. Click [Write].
7. Click [Finish].
P O IN T

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4.13.4 Cut Position Check & Adjustment

4.13.5 Paper Thickness Sensor Adjustment

4.13.6 Rear AD Adjustment


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4.14 Boards Related Checks and Adjustments
4.14.1 Main Board initial setting

4.14.2 RTC & USB ID Input

4.14.3 MAC Address Input

4.14.4 Serial Number Input

4.14.5 Board Replacement Date & Time Setting

ADJUSTMENT Boards Related Checks and Adjustments 123

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4.15 Other Printer Checks and Adjustments
4.15.1 Suction Fan Adjustment

4.15.2 Panel Setting Reset & Job History Reset

4.15.3 Operation Panel Check (LCD & Buttons)

4.15.4 Motor Measurement & Automatic Adjustment

ADJUSTMENT Other Printer Checks and Adjustments 124

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CHAPTER
5
MAINTENANCE
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5.1 Overview C A U T IO N Ensure sufficient work space for servicing.

Locate the printer on a stable and flat surface.
This chapter provides information on how to maintain the printer in its optimum When using compressed air products; such as air duster, for
operating condition. cleaning during repair and maintenance, the use of such
products containing flammable gas is prohibited.
Basically, servicing on the printer should be performed on-site. Be sure to strictly
Be sure to spread a sheet of paper or cloth on the work space
observe the following precautions when servicing to avoid an accident or injury
before removing any ink-path-related parts or components to
causing the user trouble.
keep the space from being soiled with leaked ink.
The power switch is installed on the secondary side of the Do not touch electrical circuit boards with bare hands as the
W A R N IN G
power circuit, so power is always supplied to the power supply elements on the board are so sensitive that they can be easily
circuit even when the switch is OFF unless the power cord is damaged by static electricity. If you have to handle the boards
unplugged from the wall power outlet. Unless otherwise stated with bare hands, use static electricity discharge equipment such
(for printing or operation checks), be sure to unplug the power as anti-static wrist straps.
cord from the wall outlet before disassembling or assembling When the printer has to be operated with the covers removed,
the printer to prevent electric shock and damage to the circuit. take extra care not to get your fingers or clothes caught in
The Front Sensor provided for detecting open/close status of moving parts such as the fan unit.
the Printer Cover also acts as a safety interlock switch. Never When the printer needs to be repacked for transportation after
disable the switch function to prevent possible injury. being used, make sure to follow the steps below after turning
A lithium battery is mounted on the Main Board (control the power OFF.
circuit) for memory backup. Be sure to observe the following • Check that the Printhead is capped properly.
precautions when handling the Main Board. • Leave the ink cartridges installed in the printer.
• Be careful not to short the electrode of the battery. • Repack the printer using the packaging box, cushioning
• When replacing the battery, make sure to insert it in correct materials and protective equipment indicated in the
orientation. unpacking guide.
• Never heat the battery or plunge it into the flames.
• Do not put the Main Board directly on conductive materials.
Be extremely careful not to get the ink into your eye or let it
come into contact with your skin. If it happens, wash out your
eye or skin with water immediately. If any abnormality is
found, contact a physician.
MAINTENANCE Overview 126

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5.2 When left unused/transportation 8. Select Activation of Cleaning cartridge.

Select All channels, and press the [Run] button to make the cleaning cartridge
available. (Page 116)
5.2.1 When left unused 9. Turn off the printer.
The following should be carried out if the printer is not used more than two weeks. 10. Install the cleaning cartridges. (Page 81)
5.2.1.1 Preparation before leaving printer unused 11. Turn on the printer.
REQUIRED TOOLS Select Cyan/Yellow and press the [Run] button to charge the cleaning liquid.
Stubby screwdriver 13. Replace the maintenance box at the home side with a new one.
Screwdriver 14. Select Tube inner cleaning.
Cleaning cartridge (x4) Select Magenta/Black and press the [Run] button to charge the cleaning liquid.
USB cable 15. Replace the maintenance box at the home side with a new one.
Service program 16. Select Switch between Ink cartridges and Ink tanks.
Select All channels and Ink Tank, and press the [Run] button to make the ink
Communication Driver tank available. (Page 115)
PROCEDURE
2. Start the service program and select Procedure (Before no using printer over
spec) from ADJUSTMENT (Sequence).
The CR lock is released and the CR Unit moves to the full side, then the printer
turns off automatically. (Page 56)
4. Clean where ink attaches to the parts such as around the print head, cap, wiper and
wiper rail.
5. Remove all the ink tanks and chip units and discard them. (Page 81)
7. Select Ink eject.
Select All channels, and press the [Run] button to run the ink eject. (Page 117)
MAINTENANCE When left unused/transportation 127

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5.2.1.2 Preparation for installation (after transport)

2. Remove all the ink tanks. (Page 81)
3. Start the service program and select Procedure (After no using printer over
spec) from ADJUSTMENT (Sequence).
Select All channels, and press the [Run] button to run the cleaning liquid eject.
(Page 117)
tank available. (Page 115)
8. Install the new chip units, and pour ink.
Select All channels, and press the [Run] button to run the initial ink charge. (Page
119)
Select Nozzle Check Pattern Print, and press the [Run] button to run the nozzle
check. (Page 110)

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5.2.2 Transportation 10. Replace the maintenance box at the home side with a new one.
When moving or transporting the printer, the following should be carried out by 11. Select Tube inner cleaning.
Select Magenta/Black and press the [Run] button to charge the cleaning liquid.
serviceman.
5.2.2.1 Preparation before transportation 13. Turn off the printer.
REQUIRED TOOLS 14. Remove all the cleaning cartridges.

Stubby screwdriver
Screwdriver
Cleaning cartridge (x4) Select All channels, and press the [Run] button to run the ink eject. (Page 117)
USB cable 17. Install the four cleaning cartridges to prevent the foreign materials from intruding
Service program the ink holder. (Page 81)
Communication Driver 18. Turn off the printer.
PROCEDURE

2. Remove all the ink tanks and chip units and discard them. (Page 81)
3. Start the service program and select Treatment for transfer (Before transfer)
from ADJUSTMENT (Sequence).
Select All channels and press the [Run] button to discharge ink.
5. Select Activation of Cleaning cartridge.
Select All channels, and press the [Run] button to make the cleaning cartridge
available. (Page 116)
7. Install the cleaning cartridges. (Page 81)
Select Cyan/Yellow and press the [Run] button to charge the cleaning liquid.

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5.2.2.2 Preparation after transportation 11. Perform cleaning if necessary. (Page 110)
REQUIRED TOOLS
Stubby screwdriver
Screwdriver
Brand-new ink tank (x4)
Brand-new chip unit (x4)
Media (for nozzle checking)
Service program
Communication Driver
PROCEDURE
1. Remove all the cleaning cartridges.

3. Start the service program and select Treatment for transfer (After transfer)
from ADJUSTMENT (Sequence).
tank available. (Page 115)
7. Install the new chip units, and pour ink.
Select All channels, and press the [Run] button to run the initial ink charge. (Page
119)
Select Nozzle Check Pattern Print, and press the [Run] button to run the nozzle
check. (Page 110)

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5.3 Exchange Parts

Exchange parts of this printer are as follows.
Note *1: M/C = Maintenance call
S/C = Service call
*2: See Chapter 2 “Troubleshooting” for details of maintenance call and service call.
Table 5-1. Exchange Parts
Parts Life Exchange Timing (call) *1*2
M/C: None
Print Head The number of fired ink droplets: 684,000,000,000,000
S/C: None
M/C (Near end of life): 00000400

Damper Kit Buffer counter: 265,000 times M/C (End of life): 00000200
S/C: 14C0

Ink Tube The number of paths: 10,000,000
S/C: 1101

The number of ink cartridge replacements: 2,700 times
Ink Holder M/C (End of life): 00000040
Pump counter: 265,000 times
S/C: 14B0
M/C: None
CR Motor The number of paths: 10,000,000
S/C: None

Pump Cap Unit Life counter: 1,540,000 M/C (End of life): 00000002
S/C: 1412
M/C: None
Cutter Unit The number of cuts: 20,000
S/C: None
M/C: 00000008
RTC Battery ---
S/C: None
MAINTENANCE Exchange Parts 131

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5.4 Cleaning
5.5 Lubrication
MAINTENANCE Cleaning 132

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CHAPTER
6
APPENDIX
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6.1 Block Wiring Diagram

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㻿㼁㻮㻌㻮㻻㻭㻾㻰㻯㻺㻝㻯㻺㻠
㻞㻝㻞
㻼㻱㻌㻿㻱㻺㻿㻻㻾䠄㻾㻻㻸㻸㻌㻼㻭㻼㻱㻾䠅
㻯㻾㻌㻴㻼㻌㻿㻱㻺㻿㻻㻾
㻠㻜㻝㻡㻟
㻯㻺㻝㻣㻟㻼㻭㻼㻱㻾㻌㼀㻴㻵㻯㻷㻺㻱㻿㻿㻌㻿㻱㻺㻿㻻㻾
㻯㻺㻡㻝㻯㻺㻝㻜㻞㻯㻺㻠㻜㻜㻯㻺㻞㻝
㻭㻯㼋㻵㻺㻯㻺㻝
㻼㻿㻴㻌㻮㻻㻭㻾㻰㻯㻺㻝㻢㻝㻢㻼㻭㻼㻱㻾㻌㼀㻴㻵㻯㻷㻺㻱㻿㻿㻌㻿㻱㻺㻿㻻㻾
㻠㻜㻞㻝
㻯㻺㻝㻜㻝㻯㻺㻝㻟㻯㻺㻟㻜㻜㻢㻯㼁㼀㼀㻱㻾㻌㻴㻻㻹㻱㻌㻼㻻㻿㻵㼀㻵㻻㻺㻌㻿㻱㻺㻿㻻㻾
㻯㻺㻢
㻔㼁㻿㻮㻌㻭㻕㻯㻺㻡㻡
㻠㻜㻟㻜㻯㻺㻝㻠㻟㻠
㻯㻺㻟㻜㻝㻼㼁㻹㻼㻌㻹㻻㼀㻻㻾
㻯㻺㻝㻝㻢㻯㻺㻝㻜㻜
㻹㻭㻵㻺㻙㻮㻌㻮㻻㻭㻾㻰㻯㻺㻝㻥㻟
㻼㻾㻱㻿㻿㼁㻾㻱㻌㻹㻻㼀㻻㻾
㻹㻭㻵㻺㻌㻮㻻㻭㻾㻰㻯㻺㻞㻜㻟
㻭㼀㻯㻌㻹㻻㼀㻻㻾㻝㻞㻞
㻯㻺㻞㻠
㻯㻺㻝㻡
㻟㻯㻺㻞㻟㻯㻺㻞㻞㻟
㻭㻼㻳㻌㻹㻻㼀㻻㻾
㻵㻺㻷㻌㻸㻱㼂㻱㻸㻌㻿㻱㻺㻿㻻㻾
㻢
㻯㻺㻝
㻝㻠㻯㻺㻡㻜㻜㻝㻢㻯㻺㻞㻜㻜
㻡
㼁㻿㻮㻌㻵㻛㻲
㻯㻺㻢㻌㻔㼁㻿㻮㻌㻮㻕㻯㻺㻡㻯㻺㻤
㻡
㻯㻺㻣㻌㻔㼁㻿㻮㻌㻭㻕
㻯㻭㻾㼀㻾㻵㻰㻳㻱㻌㻯㻻㼂㻱㻾㻌㻿㻱㻺㻿㻻㻾
㻾㻌㼃㻭㻿㼀㻱㻌㻵㻺㻷㻌㻯㻻㼂㻱㻾㻌㻿㻱㻺㻿㻻㻾
㻹㻭㻵㻺㻙㻯㻌㻯㻺㻝㻝㻠
㻮㻻㻭㻾㻰㻼㻾㻱㻿㻿㼁㻾㻱㻌㻼㼁㻹㻼㻌㻿㻱㻺㻿㻻㻾
㻯㻿㻵㻯㻌㻯㻻㻺㼀㻭㻯㼀㻌㻹㻻㻰㼁㻸㻱㻯㻺㻟㻯㻺㻞
㻡㻮㻻㻭㻾㻰㻌㻹㻭㻵㻺㼀㻱㻺㻭㻺㻯㻱㻌㻼㻻㻿㻵㼀㻵㻻㻺㻌㻿㻱㻺㻿㻻㻾
㻝㻢㻯㻺㻠㻞㻿㼁㻯㼀㻵㻻㻺㻌㻲㻭㻺
㻮㻻㼄㻌㻲㻭㻺
㻱㼠㼔㼑㼞㼚㼑㼠
㻟㻜
㻯㻾㻌㻹㻻㼀㻻㻾
㻯㻿㻵㻯㻢
㻯㻺㻟㻜㻝㻿㼁㻮㻙㻮㻌㻮㻻㻭㻾㻰
㻯㻺㻟㻜㻜
㻯㻺㻝㻜㻯㻺㻤㻯㻺㻢㻯㻺㻡㻯㻺㻠㻯㻺㻞㻯㻺㻝㻵㻺㼀㻱㻾㻸㻻㻯㻷㻌㻿㼃㻵㼀㻯㻴
㻞㻟㻢㻢㻞
㻹㻭㻵㻺㼀㻱㻺㻭㻺㻯㻱㻯㼔㼕㼜㻌㼁㼚㼕㼠㻥㻠
㻮㻻㼄
㻼㻾㻱㻿㻿㼁㻾㻱㻌㻼㻲㻌
㻹㻭㻵㻺㼀㻱㻺㻭㻺㻯㻱㻾㻻㻸㻸㻱㻾㻌㻹㻻㼀㻻㻾
㻮㻻㼄㻿㻱㻺㻿㻻㻾㻼㻾㻱㻿㻿㼁㻾㻱㻌㻯㼁㼀㼀㻱㻾㻌㻼㻲㻌
㻸㻌㼃㻭㻿㼀㻱㻌㻵㻺㻷㻌㻾㻻㻸㻸㻱㻾㻌㻹㻻㼀㻻㻾㻱㻺㻯㻻㻰㻱㻾
SC-F6000 series/SC-B6000 series 㻯㻻㼂㻱㻾㻌㻿㻱㻺㻿㻻㻾㻹㻻㼀㻻㻾
APPENDIX Block Wiring Diagram 134

Confidential
6.2 Connection Diagram

Front view (Right front)
Front view (Left front)
Back view (Right rear) (1)
Back view (Left rear)
PUMP CAP UNIT / IC HOLDER
CR UNIT (1)
CR UNIT (2)
CR UNIT (3)
APPENDIX Connection Diagram 135

Confidential
6.3 Panel Menu Map
APPENDIX Panel Menu Map 136

Confidential
User Menu Map
Print Queues
Print Job Log Sheet
: Default setting Paper Load/Remove Paper

Remove Paper
Load/Remove Paper
Select Paper Type Roll Paper
Custom Paper Setting
Print Paper List Select Paper Type
RIP Settings
1 - 10 (Paper Settings Number)
Custom Paper Setting Select Reference Paper

Select Reference Paper Photo Paper
Platen Gap Matte Paper
Detect Paper Thickness Plain Paper
Paper Feed Adjust Others
Paper Suction No Paper Selected
Roll Paper Tension
Remove Skew Platen Gap
Setting Name Narrow
Restore Settings Standard
Wide
Wider
Paper Feed Adjust

Pattern
Value
Paper Suction
-4 - 0
Roll Paper Tension

Normal
High
Extra High
Remove Skew
ON
OFF
TOP MENU
Print Queues Maintenance Head Alignment Restore Settings
Paper Nozzle Check Manual(Uni-D) Yes
Maintenance Head Cleaning Manual(Bi-D) No
Setup Head Alignment
Cutter Maintenance Cutter Maintenance Adjust Cut Position
Adjust Cut Position -3 - 3 mm
Replace Cutter
Setup Printer Setup Roll Paper Setup Auto Cut

Printer Setup Roll Paper Setup Auto Cut ON
Printer Status Advanced Settings Refresh Margin OFF
Network Setup Restore Settings Page Line
Power Settings Roll Paper Margin Refresh Margin
Preferences Roll Paper Remaining ON
Administrator Menu Remaining Alert OFF
Page Line
ON
OFF
Roll Paper Margin

Normal
Top 15 mm/Bottom 15 mm
3 mm
15 mm
Printer Status
Roll Paper Remaining
Firmware Version
ON
Option Status
OFF
Show Total Prints
Print Status Sheet
Roll Paper Remaining
1 - 15 m (4 - 50 ft)
Advanced Settings Roll Paper Tension

Roll Paper Tension Low
Less Head Scuffing Normal
Drying Time Per Page High
Paper Size Check Extra High
Paper Skew Check
Cleaning Cycle Less Head Scuffing
ON
Restore Settings OFF
Yes
No Drying Time Per Page
0 - 60 min
Network Setup IP Address Setting Paper Size Check

IP Address Setting Auto ON
Print Status Sheet Panel OFF
Restore Settings
Restore Settings Paper Skew Check
Yes ON
No OFF
Power Settings Sleep Mode Cleaning Cycle
Sleep Mode 5 - 240 min Off

Every 1 to 10 pages
Power Off Timer
Restore Settings Power Off Timer
Off
1-24 hours
Restore Settings
Yes
No
Preferences Language
Language Japanese
Unit: Length English
Alert Lamp Setting French
Italian
German
Portuguese
Spanish
Dutch
Russian
Korean
Chinese
Unit: Length
m
ft/in
Alert Lamp Setting

ON
OFF
Administrator Menu Date And Time

Date And Time MM/DD/YY HH:MM
Time Zone
Reset All Settings Reset All Settings
Yes
No
SC-F6000 series/SC-B6000 series

Serviceman Mode Menu Map
: Default setting
Mecha Adjustment RearAD

Paper [Enter] Start
RearAD
CR Un Cap
CR Un Cap
LCD RGB Check
SELF TESTING SELF TESTING [Enter] Un Cap
Panel Check
Mecha Adjustment Sensor Check
Life LCD RGB Check
Red
Green
Blue
Panel Check
Displays button name
Sensor Check
ILS
Life CR PG
CR PG PG--
PF H to F Speed PG-
RLS F to H Speed PGtyp
APG Page Size PG+
Cutter Fan PG++
Display Count Life Count
H to F Speed
400 CPS
500 CPS
240 CPS
F to H Speed
400 CPS
500 CPS
240 CPS
Page Size
0 - 1314 mm
Fan
0 - 200 %
Life Count
0 - 99999999
PF Feed Amount 1
Feed Amount 1 -1000.0 - 1000.0
Feed Speed 1 (0.1 )
Feed Amount 2
Feed Speed 2
Feed Speed 1
Wait
PS1
Fan
Life Count PS2
PS3
PS4
Feed Amount 2
-1000.0 - 1000.0
(0.1 )
Feed Speed 2
PS1
PS2
PS3
PS4
Wait
0.0 - 999.9 sec
Fan
0 - 200 %
Life Count
0 - 99999999
APG PG
PG PGtyp
Wait PG+
Life Count PG++
Wait
0.0 - 999.9 sec
Life Count
0 - 99999999
SC-F6000 series/SC-B6000 series

6.4 Part names used in this manual

APPENDIX Part names used in this manual 139

Confidential
6.5 Exploded Diagram/Parts List

For the exploded diagrams and parts list, refer to Service Parts Information.
APPENDIX Exploded Diagram/Parts List 140

Confidential

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SERVICE MANUAL

Large Format Color Inkjet Printer

Copyright © 2013 SEIKO EPSON CORPORATION.

Revision Date of Issue Description

3.4.2.13 REAR RIGHT LOWER COVER .................................................... 61 3.4.5.2 PF SCALE .......................................................................................... 83

4.10.3 CR Scale Check ..................................................................................... 105 Chapter 5 MAINTENANCE

1.1 Product Description  High speed throughput

PRODUCT DESCRIPTION Product Description 11

1.2 Basic Specifications 1.2.2 Electric Specifications

Item Specification Rated frequency 50 to 60 Hz

Print method On-demand inkjet Rated current 1.0A to 0.5A

360 nozzles x 2 rows x 4 colors In use Approx. 65 W

*Nozzle set configuration is;

PRODUCT DESCRIPTION Basic Specifications 12

1.2.3 Ink Specifications

PRODUCT DESCRIPTION Basic Specifications 13

1.3 Printing Specifications

1.3.1 Supported media

Table 1-6. Roll Paper

PRODUCT DESCRIPTION Printing Specifications 14

1.3.2 Printable area Table 1-7. Roll Paper Margin

PRODUCT DESCRIPTION Printing Specifications 15

1.4 Hardware Specifications 1.4.2 Installation Space

1.4.1 Dimensions and Weight

Note "*": Ink not included.

Figure 1-1. Installation Space

PRODUCT DESCRIPTION Hardware Specifications 16

1.4.3 Part Names Table 1-9. Front Side

Figure 1-2. Front Side

PRODUCT DESCRIPTION Hardware Specifications 17

SLIDER ROLL PAPER ADAPTER

Figure 1-3. Slider Figure 1-4. Roll paper adapter

Table 1-10. Slider Table 1-11. Roll paper adapter

PRODUCT DESCRIPTION Hardware Specifications 18

1.5 Control Panel Specifications Table 1-12. Control panel

PRODUCT DESCRIPTION Control Panel Specifications 19

LCD Table 1-13. LCD

Shows the status of the Maintenance Box and is used to

PRODUCT DESCRIPTION Control Panel Specifications 20

1.5.2 Menu Descriptions

PRODUCT DESCRIPTION Control Panel Specifications 21

Table 1-14. Menu List

Paper Feed Adjust

PRODUCT DESCRIPTION Control Panel Specifications 22

Table 1-14. Menu List

PRODUCT DESCRIPTION Control Panel Specifications 23

Table 1-14. Menu List

PRODUCT DESCRIPTION Control Panel Specifications 24

Table 1-14. Menu List

PRODUCT DESCRIPTION Control Panel Specifications 25

Table 1-14. Menu List

PRODUCT DESCRIPTION Control Panel Specifications 26

Table 1-14. Menu List

PRODUCT DESCRIPTION Control Panel Specifications 27

1.5.3 Serviceman Mode

HOW TO START & QUIT

SERVICEMAN MODE MENU LIST

PRODUCT DESCRIPTION Control Panel Specifications 28

PRODUCT DESCRIPTION Control Panel Specifications 29

PRODUCT DESCRIPTION Control Panel Specifications 30

2.1 Overview 2.1.1.3 Recurrence check of the trouble

2.1.1 Preliminary Check 2.1.1.4 Check for the counter values/history

Phenomenon Check Item

TROUBLE SHOOTING Overview 32

1.1 Product Description High speed throughput

UPPER LEFT COVER (p. 61)

LEFT UPPER COVER & LEFT

RIGHT UPPER COVER

REAR RIGHT LOWER

LOWER PAPER GUIDE (p. 57)

RIGHT LOWER COVER (p. 61)

WASTE INK TANK COVER (p. 61)

LOWER PAPER GUIDE B (p. 57)

WASTE INK TANK COVER (p. 61)

IH COVER (p. 58)

L WASTE INK COVER SENSOR (p. 64)

INTERLOCK SWITCH (p. 64)

R WASTE INK COVER SENSOR (p. 64)

SUB-B BOARD (p. 65)

PANEL BOARD (p. 65)

MAIN BOARD (p. 65)

BOARD BOX FAN (p. 85)

MAIN-B BOARD (p. 65)

PSH BOARD (p. 65)

DAMPER KIT (p. 67)

PW SENSOR (p. 80)

CR SCALE (p. 75)

PG SENSOR (p. 75) PRINT HEAD

CR FFC (p. 75)

CR UNIT (p. 80)

CR MOTOR (p. 75) CR HP SENSOR (p. 75)

PUMP CAP UNIT (p. 75)

INK HOLDER (p. 76)

ATC MOTOR (p. 83)