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Booking Policy :

- You will have to pay just 1-month security deposit and 1-month rent before we confirm
the booking of Life space and make it comfortable for you. As simple as it gets!
- KYC is important for everyone’s security. You will have to pay just Rs 500/- for a smooth
KYC process. This will be deducted from Security deposit at the time of check-out.
- We make sure we are not the ones asking you for long term commitments. Literally, no
lock-ins for you.

Renting Policy:

- We don’t like to put penalties on our beloved tenants! Do remember to make advance
rental payments by 5​th​ of every month to avoid any penalties.
- We don’t like to put penalties. In case of delay in rental payments, penalty of Rs 300/day
will be charged till 11th of every month. Mandatory eviction will come into effect on 12th
day with 100% forfeit of security deposit.
- No complications for you and us. Strict rental cycles of 1​st​ to the last day of month.
- In case of bed-level bookings, allocation of room shall be at the discretion of OYO Life.
OYO Life reserves the right to shift guests with bed-level bookings to other rooms at any
time in the same property in case spaces are available.
- Markets evolve, costs modify and so may our rents. However, we do assure you of our
best possible and affordable prices throughout.

House Policy :

- As cliché as it gets, love your home to get the love back. We make sure it loves you
more.
- All residents are expected to abide by the local law of land. Residents should not use
OYO Life premises for any commercial activity.
- Your guests are welcome like our own! For your convenience, we would take their IDs
and keep updated records. We consider you responsible to make sure your guests
follow all house rules.
- Let the community flourish and make awesome memories.

Services Policy ​:

- Electricity charges will be levied extra.


- Just focus on enjoying your stay with us while we worry for all MAJOR repair and
maintenance work at your property.
- A meal is something which should not be standardized. So, we leave it to you. Meals are
not included in the rent. Fair and square!
- Our CCTVs and secured premises enable you to keep a watch on your belongings.
However, take care of your own belongings. We are not responsible for any theft.
- Our 24x7 care focuses on resolving your in-stay issues, ensuring a quicker resolution
every time.

Checkout Policy

- We would never want you to leave us. Think again!


- In case you do want to exit the property, we would need a minimum 30-day notice to
prepare ourselves to facilitate your smooth exit. Please communicate your exit notice via
e-mail at ​Living.escalations@oyorooms.com​ and get acknowledgement.
- In case of insufficient notice, adjustments will be made from security deposit. 100%
forfeit of Security deposit in case notice period is less than 30 days.
- As safe as your security deposit is with us, it takes us minimum 15 days to refund it in
case of exits.
- After giving notice, extension of stay post check-out date would be subject to availability.
- Mid month exits are extremely painful. We consider the property yours for the whole
month. Full month rent will have to be paid even in case of mid month check-out.
- Finally, we request you to exit the accommodation, leaving it well maintained for young
professionals like yourself after you, so that they too can enjoy the property and lifestyle
like you did and make some good memories along the way.

Sole on-boarding policy ​:

- Just breathe! You took some time settling into your first classroom, first school, first beer,
and first relationship! Now take a deep breath and give us some time to make
everything perfect while you settle in at your best Life experience so far!

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