City Skylines (Mechanic)

Standard Operating Procedures (SOPs)

Purpose:

City Skylines Mechanic HQ, presents to Los Santos, a custom car workshop that enables vehicle
owners to add on various different types of modifications as well as upgrades available to their
vehicles based on their own unique preferences. The company’s strives to allow customizable
changes for all vehicles while at the same time provide preventive maintenance and vehicle
repairing services to the people of Los Santos with an assembled team of trained and active
mechanics.

Vision statement:

City Skylines Mechanic HQ, prioritizes and aims to provide the best vehicle services to its customers
while at the same time serve its share of contribution to satisfy the crazy lifestyles in the city of Los
Santos. The company hopes and looks to expand in the future throughout the entirety of Los Santos.

Procedures and practices:

On-duty

1) While being on-duty outside the premises of City Skylines Mechanic HQ, mechanics should
always wear the “mechanic” outfit as mentioned in the company’s code of conduct.

2) Mechanics will receive work text messages on their phones under the contact named as
“mechanic”. The messages include the exact GPS location of the customer and additional
messages from the customers if they chose to do so. If the customer states or mentions the
supposed situation, mechanics are then able to predict the type of service they should
provide, whether it be to repair, impound or tow a vehicle.

3) During a scenario where there are too many calls coming in, or employees are unable to
work under normal condition due to unforeseen circumstances (such as car crashes or being
hospitalized), other employees who are on-duty, should assist their colleagues by sending a
message prior to the customer so that they are aware of how much time they should wait
before the mechanic arrives.

4) Under the code of conduct, billing and charges to customers are to be based off the price
and quality of the vehicle. Should the more expensive cars have higher rates for repairs than
the lower priced cars. An exception to the government forces, such as the EMS and Police
 force, that they would be charged at a lower fixed price in exchange for their care and safety
for the people of Los Santos.

5) Customers are absolute. They are always the first in priority whether it be to fix a mechanic’s
car or a customer’s car. The customers come first. Courtesy must be shown to the
customers regardless of how they treat the employees. (unless the customers themselves
initiate violence, then self-defence is allowed.)

6) The Mechanics Department require active mechanics. If an employee is unable to go on-duty

for a certain number of days or weeks. They are asked to inform the higher-ups so that other
employees are able to cover the time shifts and not leave the city without a mechanic force.

7) You can only bill in repairing or lockpicking services through invoice. NEVER accept cash.

8) You may stock up on repair kits crafted by Mechanic Novices and above. Just ask them and
they will give you some. You are then able to sell them to customers through invoice and
have a secondary income other than repairs. Each repair kit goes for $1000 each.

9) Another alternative to acquire repair kits is the mechanic HQ, where the “Mechanic actions”
is, at the boss room, you can ‘Withdraw stock’ and take repair kits there. We will constantly
supply exactly 100 repair kits in the stash every 2-3 days so you can withdraw from it to sell
to your customers.

The max capacity of repair kits you can carry is 20. DO NOT exceed holding 20 repair kits (5
on you, 15 in car trunk)

IMPORTANT
Every time you withdraw repair kits, make sure you screenshot and send it in the mechanic
chat. That way, the higher-ups know who has taken them and not exceed the limit.
These transactions are highly monitored and will come with serious circumstances if caught
taking more than the supposed limit.

10) Always be kind and do not be aggressive when encountering people whether it be civilians,
cops or ems. Have respect for others especially the whitelisted jobs, as they are our
colleagues.

11) Crime is NOT ALLOWED, when wearing the outfit or when you are on-duty. Whenever you
are wearing the mechanic uniform, YOU are representing the mechanic department.
Anything that you do or say will partially or directly affect everyone in the team. You are
responsible for your actions.

12) The Mechanic department provides a customisable company service truck for all the
mechanics with a base purchase price of $5000 at the garage section of the HQ. You are able
to spawn, store and modify it to your liking whenever you are on-duty.
 Off-duty

1) DO NOT wear on-duty attire/uniform when doing anything illegal or not part of the
mechanic job.
2) ONLY USE repair kits provided by the Mechanics Department, when participating in illegal
activities and DO NOT use the F6 repair ability as a dressed civilian (shady or robber’s outfit).
3) DO NOT store repair kits in your apartment, this is due to the fact that you are able to give
it to your other characters (which is NOT ALLOWED). If you wish to own repair kits, you must
buy it from your fellow employees as your secondary/tertiary characters.
4) You may do crime off-duty but it will have serious consequences if caught and reported by
the police to the mechanic higher-ups. Punishments such as demotion or laying off will be
imposed if caught too many times by the police.

(This is heavily monitored and if caught, will face serious consequences)

Mechanic’s HQ (City Skylines Mechanic HQ):

1) Employees are advised to wear a designated workshop attire given to them whenever
operating or performing tasks in the workshop.

2) Employees are free to access food and beverages in the workshop whenever they want
to but should not allow outsiders or non-mechanics to reach the mechanic workspace
during working hours. (unless given consent to by the higher-ups)

3) Within the premises of the workshop, employees should assist and have the courtesy to
ask visitors on whether they would like a repair or have any customizations they are
unable to find.
Billing prices for all mechanic services for all civilian and government personnel:

Custom cars (any branded cars)

 Limited/ 𝚂𝚞𝚙𝚎𝚛 cars (Liberty Walk): $1000

 Smoking car: $600(max)
 Scratches, Windows, Missing wheels, Locked cars: $300

GTA/ local cars

 Smoking car:
$400 (max)
 Scratches, Windows, Missing wheels, locked cars: $250

General

 Repair Kits: $1000 each (you may give discounts if bought in bulk)
 Cleaning: FREE
 Impounding: $250

Repair kit sales

If you wish to sell it in bulk,

Usual discount rate

$4000 for 5 repair kits.

$8000 for 10 repair kits.

Cheapest discount rate (only if they ask for it)

$3000 for 5 repair kits.

$7000 for 10 repair kits.

Any lower than these rates will result problems for your other colleagues when negotiating with the
customers.
Please DO NOT go lower than the "cheapest discount rate" option. This is to ensure every mechanic
is able to carry out their duty as smoothly as possible.

Rankings and Social Status:

Mechanic rankings: (highest to lowest)

1) Mechanic Boss
2) Mechanic Leader
3) Mechanic Specialist
4) Mechanic Experienced
5) Mechanic Novice
6) Mechanic Recruit

Promotion:

In order to climb up in ranks, these are the following promotion worthy factors :

1) Work ethic (Time spent on-duty indicates hard work)

2) Trust (good relationship and connection with every employee as well as
people in different departments.)
3) Performance (ability to carry out work according to the company’s code of conduct
and practices)
4) Responsibility (ability to handle situations regardless of the loss you are about to take
and dealing with the consequences appropriately without complains.)

What is the most efficient and effective way to get promoted?

Recruit – Follow the 4 promotion worthy factors above. Be actively on-duty and put time into your work.

Novice – Craft repair kits for recruits. Be active (from this rank onwards, progression is by timely manner)

Experienced – Read and provide application reports to the Boss.

Specialist – Application work + Interview applicants (with support from the Boss)

Dress codes:

1) Mechanic’s workshop attire

2) On-duty attire

(Both outfit samples will be assigned to employees when they become “Mechanic Trainee”)
Confidentiality agreement:

Mechanics are bounded by the employee contract of City Skylines Mechanic HQ. Thus, they must
ensure the confidentiality of the company is protected by not disclosing any information related to
City Skylines Mechanic HQ to outsiders or non-mechanics.

Employee safety and security:

While operating duties in the workshop, employees have the right to carry a firearm in the event of
any violence caused by the visitors. In a case, whereby signs of danger are to be expected,
employees should either call the police or be ready with their firearm as self-defence.

Harassment policy:

In the event of visitors harassing or making offensive claims against the employees or the company,
lawyers or the police force may come into play. If the employees are the ones who harass the
visitors, they will be asked to revaluate their actions and be punished by demotion or be given a
warning to not commit their wrong-doings again.

Ownership information:

City Skylines Mechanic HQ, founded by Lars Svensson in 1987. The business initially started from a
tiny garage of a shady back alley. The business quickly gained popularity in Los Santos during the
past few decades. On 2019, Lars decided to open a brand new modern-looking building up north
located near the Los Santos Prison. The facility is now home to the mechanics and car dealers of the
city, run by the car dealer boss, Mr. Fury and mechanic boss, Allen Ree.
 ~Written by

Mechanic Boss,

Allen Ree.