Technical Skills

These include both understanding and experience in a technical discipline - such as

Information Technology, marketing, engineering and organizational behavior.
Interpersonal Skills
These include personal attributes that make an individual amiable among people and
effective in accomplishing desirable objectives through people.
Consulting process skills
These involve the ability to understand and use the following approach in solving
business problems:
First, identify the cost of problems or in efficiencies, identify alternative Solutions, select
the most desirable alternative and implement the chosen solution.
Intelligence or capacity for logical thinking and reasoning
This refers to the Consultant's degree of mental organization and development that
enables him or her to absorb and related facts in a logical and orderly fashion and two
recent inductively and deductively.
Integrity
This pertains to the number of attributes, such as moral and ethical soundness,
fairness, Equity, ability to distinguish between right and wrong, honesty, dependability,
freedom from corrupting influence or practice, and strictness in the Fulfillment of both
the letter and the spirit of agreements made regardless of personal considerations.
Objectivity
The consultant must have the ability to grasp and to represent facts, unbiased by
prejudice. He or she is also independent.
Understanding of people
The consultant must have the ability to anticipate human reactions to different
situations, to establish and maintain friendly relations and mutual confidence with
people at all levels, and to recognize and respect the rights of others.
Judgement
This refers to the management Consultants ability and reasoning power to arrive at a
wise decision, a course of action or a conclusion, especially when only meager or
confused facts are available.
Courage
This refers to the Consultant's strength of mind and character that enables him or her to
encounter disagreement difficulties at obstructions with firmness of spirit and
determination, and to consider them as challenges rather than something to be avoided
or feared, the ability to stand by one's convictions regardless of pressure.
Ambition
Management Consultant must have the desire and motivation to earn and obtain
recognition for the attainment of professional status.
Psychological maturity
This pertains to the Consultant's ability to view situations in perspective and to take
action needed on a calm and control basis without being diverted from a sound, logical
and ethical course by outside pressure.
Psychological equilibrium
A consultant needs a high energy level to support his or her intellectual and emotional
activities, enable him or her to ask on pressure and frustration and avoid physical illness
Problem definition phase
This face has this purpose of fully describing the underlying problem. It begins with the
initial recognition of a symptom pointing to the problem and ends with a complete
description of the problem.
Identification of Alternative Solutions
This is described as the Fact-finding and Analysis phase which involves the Gathering
of facts needed to solve the problem and analyzing these facts in order to clarify the
requirements of the best solution.
Selection of the most desirable alternative
Also known as the solution development phase, this involves the selection of the
optimal solution to the problem and developing a detailed plan of action which include
irrationally for its selection expressed in terms of benefits and advantages the schedule
of its installation and the needed resources.
Implementation Phase
This phase has the purpose of putting the detailed plan into operation and should be the
least difficult to do if the previous phases have been performed well.