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INTERNATIONAL JOURNAL OF

PROJECT
MANAGEMENT
International Journal of Project Management 24 (2006) 638–649
www.elsevier.com/locate/ijproman

Directions for future research in project management: The main


findings of a UK government-funded research network
a,*
Mark Winter , Charles Smith b, Peter Morris c, Svetlana Cicmil d

a
Manchester Business School, University of Manchester, MBS East, Booth Street West, Manchester M15 6PB, UK
b
11 Lowland Way, Knutsford, Cheshire WA16 9AG, UK
c
School of Construction and Project Management, University College London, Gower Street, London WC1E 6BT, UK
d
Bristol Business School, University of the West of England, Frenchay Campus, Bristol BS16 1QY, UK

Abstract

In 2003 the UK’s Engineering and Physical Sciences Research Council (EPSRC) agreed to fund a research network – Rethinking Pro-
ject Management – to define a research agenda aimed at enriching and extending the subject of project management beyond its current
conceptual foundations. The main argument for the proposed Network highlighted the growing critiques of project management theory
and the need for new research in relation to the developing practice. Being the first paper of this Special Issue, this paper presents the
Network’s main findings: a framework of five directions aimed at developing the field intellectually in the following areas: project com-
plexity, social process, value creation, project conceptualisation, and practitioner development. These areas are based on a comprehen-
sive analysis of all the research material produced over a 2-year period and represent the dominant pattern of ideas to emerge from the
Network as a whole. They are not meant to be the agenda for future research, but an agenda to inform and stimulate current and future
research activity in developing the field of project management. Methodologically, the five research directions represent a synthesis of
ideas for how the current conceptual base needs to develop in relation to the developing world of practice. As well as presenting the main
findings, the paper also presents a practical research framework aimed at researchers working in the field. The intended audience for the
paper is the project management research community, and also researchers in other management areas for whom the Network’s findings
might be of interest.
Ó 2006 Elsevier Ltd and IPMA. All rights reserved.

Keywords: Project management; Research; Directions; Network; Theory; Practice; Complexity

1. Background to the network tres of excellence within UK government departments [3].


No longer just a sub-discipline of engineering, the manage-
One of the most important organisational developments ment of projects – including programme management and
in recent years has been the significant growth in project portfolio management – is now the dominant model in
work across different sectors and industries. Academic many organisations for strategy implementation, business
research in the UK [1] confirms this trend, which looks transformation, continuous improvement and new product
set to continue with increasing numbers of new develop- development. Similarly, in areas such as infrastructure
ments and new initiatives being pursued through projects renewal, urban regeneration and community development,
and programmes. Recent industry reports, e.g. [2] also project management practices are becoming increasingly
highlight the growing adoption of project management important, as more and more work is organised through
standards and practices across large numbers of organisa- projects and programmes [4]. Despite these developments
tions, including the creation of project management cen- in practice, however, the current conceptual base of
project management continues to attract criticism for its
*
Corresponding author. lack of relevance to practice [5–21] and, consequently,
E-mail address: m.winter@manchester.ac.uk (M. Winter). to improved performance of projects across different

0263-7863/$30.00 Ó 2006 Elsevier Ltd and IPMA. All rights reserved.


doi:10.1016/j.ijproman.2006.08.009
M. Winter et al. / International Journal of Project Management 24 (2006) 638–649 639

industrial sectors. It was against this background in 2003 1. To create a new inter-disciplinary network of academics,
that the UK’s Engineering and Physical Sciences Research researchers and practitioners interested in developing
Council (EPSRC) agreed to fund a new research network the field of project management and improving real-
called Rethinking Project Management: Developing a New world practice.
Research Agenda between 2004 and 2006. The Network 2. To identify and define an inter-disciplinary research
proposal highlighted many of the growing critiques of pro- agenda aimed at enriching and extending the field
ject management concepts, and the increasing calls for new beyond its current foundations.
perspectives from other related disciplines in the social sci-
ences, e.g. [17]. In summary, the main argument was not Focusing on the second of these two aims, this paper
that the extant project management body of thought with presents the primary output of the Network – a frame-
its concepts, methodologies and tools is worthless and work of five directions for future research – based on a
should be abandoned, but rather that a new research net- comprehensive analysis of all the research material pro-
work was needed to enrich and extend the field beyond its duced over a 2-year period, including sensemaking
current intellectual foundations, and connect it more clo- papers, meeting minutes, meeting notes, practitioner pre-
sely to the challenges of contemporary project manage- sentations and papers from other events. (The next paper
ment practice. in this Special Issue discusses the research methodology
and the whole collaborative inquiry approach upon which
2. Network aims and primary output these findings are based. For a brief summary of the
research methodology and the Network meeting pro-
Shaped then by the argument above, and the objectives gramme, see Table 1.) Collectively, the ideas in this paper
of EPSRC Networks, the stated aims of the Rethinking represent the most discernible pattern of ideas to emerge
Project Management Network were: from the Network as a whole, and the aim of this paper is
Table 1
640 M. Winter et al. / International Journal of Project Management 24 (2006) 638–649

to contrast these ideas with many of the dominant ideas sufficiently for human issues, which are often the most sig-
contained within the published literature on project man- nificant, e.g. [25–27]. A second strand of thinking is more
agement. In doing this, our principal aim is to highlight theoretically based and emerged in the late 1960s and
five directions for possible future research, which focus 1970s from the literature on organisational design, which
on the development of new concepts and approaches focused on organisational structure as a means of achieving
identified by both researchers and practitioners as critical integration and task accomplishment. Following Lawrence
to the management of projects. Overall, the Network has and Lorsch’s seminal work on integration [28], Galbraith
found a strong need for new thinking to inform and guide [29] identified the spectrum of organisational alternatives,
practitioners beyond the current conceptual base, and it is from functional through matrix to project. Mintzberg
this need which the five directions seek to address. To [30], following Toffler [31], promoted projects as ad-hoc
present the five directions, we begin the paper with a sum- organisational forms, which led to the so-called Scandina-
mary of contemporary thinking in project management to vian school [32–35] looking at projects as temporary organ-
provide a backdrop against which to discuss the Net- isations, showing how projects are embedded within the
work’s main findings. This enables a structured compari- firm and wider networks [36]. A more recent third group,
son between the two patterns of ideas – contemporary stemming from the late 1980s, but still producing impor-
thinking and the thinking of the Network – highlighting tant contributions, has looked at major projects, e.g.
the five areas in which future research is needed. After [9,37,38] with examples in specific sectors [39–44]. These
discussing what research is needed – albeit in the form studies emphasise a broader view of projects, recognising
of the five directions – the final part of the paper turns the importance of the front-end, and of managing exoge-
to the question of how: in short, what are some of the nous factors, as well as the more traditional ‘execution-
issues for researchers and what new approaches can be focused’ endogenous ones. From this latter strand has
used to improve the rigour and relevance of project man- emerged the broader ‘management of projects’ framework
agement research? [5,45], one which, it is argued elsewhere in this Special
In summary, the ideas contained within this paper (and Issue, is more aligned with the main findings of the Net-
the other papers in this Special Issue) are not meant to be work. Emphasising context and front-end work, strategy,
the agenda for future research, but an agenda to inform learning, and managing the exogenous factors, this frame-
and stimulate current and future research in project man- work has the advantage of being more holistic while being
agement. To this end, the intended audience is not just theoretically catholic.
the project management research community, but also In addition, there are also a number of more recent per-
researchers in other management areas for whom the find- spectives now in the public domain. The first has explored
ings of this Network might be of interest. the interplay between projects and the strategic direction of
the business enterprise [44,46]. This work emphasises the
3. Contemporary thinking in project management context in which projects are undertaken and how prior
experience and ‘contingent’ capabilities are crucial to
Summarising the current conceptual base of project project performance [36,47]. Second, Winch, building on
management may be a logical place to start, but is not easy. Williamson [48], has promoted a view of projects as infor-
There is no single theoretical base from which to explain mation-processing systems (to address the uncertainty
and guide the management of projects. There are instead which is an over-riding characteristic of projects) [49,50]).
various theoretical approaches, many of which overlap. And third, most recently Hodgson and Cicmil [51] have
These operate both for individual aspects of project man- been exploring projects and project management from a
agement (e.g. control, risk, leadership, etc.) and for the dis- critical management perspective. Among this collection of
cipline as a whole. For the discipline as a whole, three work, one of the themes focuses on projects and project
dominant approaches stand out, and a number of newer management as instruments of control (though this could
strands have emerged in recent years. The aim of this sec- be seen by some not so much as theorising about the man-
tion is to summarise these different conceptual approaches agement of projects as the consequences of how they are
and their relevance to today’s research issues. managed).
Arguably the most dominant strand of project manage- Certainly the issues facing both researchers and practi-
ment thinking is the rational, universal, deterministic tioners now seem to be well beyond the hard systems per-
model – what has been termed the ‘hard’ systems model, spective so often associated with project management
emphasising the planning and control dimensions of pro- ([52]; see also Morris et al. [53] in this Special Issue). For
ject management, e.g. [19,22–24]. This is chronologically example, Morris [10] in 2000 analysed all the 763 papers
the first of the strands arriving with critical path schedul- and book reviews published in the Project Management
ing. Most popular project management textbooks and Journal, the Project Management Network, and the Interna-
methodologies are based on this approach. It has however tional Journal of Project Management between 1990 and
been criticized for failing to deal adequately with the emer- 1999, and concluded ‘‘there is a need, fundamentally, to
gent nature of front-end work, for tending to treat all pro- refocus the discipline and its research paradigm. We need
jects as if they were the same, and for not accounting to understand better, in particular, the linkages between pro-
M. Winter et al. / International Journal of Project Management 24 (2006) 638–649 641

ject management and business performance, and project ings: theory about practice (direction 1), theory for practice
management’s generic responsibilities and actions in the (directions 2–4) and theory in practice (direction 5). Start-
area(s) of technology and design, IT, supply chain manage- ing with theory about practice, this is a reference to theory
ment . . .knowledge, learning and competency development is that helps us to understand practice, albeit from a particular
key’’. Similarly, in a 2004 review of practice issues, Morris perspective, but which does not necessarily have immediate
identified topics of increasing interest to include: portfolio practical application; in the case of theory for practice, this
management; program management; integrated perfor- is a reference to concepts and approaches that do have
mance metrics; the front-end (encompassing issues such practical application, and here we identify three directions
as governance, project leadership, project sponsorship, in which new thinking is needed. With regard to both cat-
strategy, value management and benefits management); egories, the Network has found there to be significant dif-
and building enterprise-wide project management compe- ferences in theory and knowledge constructed on the basis
tence and capability [54]. Examples in this latter area of studying projects and project management processes as
include benchmarking, maturity, certification, and learning pre-existing, given, before we become aware of them, and
and knowledge management. An increased interest in theory and knowledge which takes practice as becoming,
typology issues to help categorize particular practices or emerging under specific conditions of power, structures,
[58–61] was also recognised. history and intentions of actors in a specific local context,
Evidently then, the subject seems to be intellectually and reflecting lived (not modelled) experience of practicing
alive; the number of research and practitioner confer- project managers. In essence, the Network has found there
ences each year attests to the fact! Clearly there are real needs to be a much greater focus in future research on con-
issues: largely either about how we develop the practices cepts and theories closely resonating with these realities, to
that best help manage projects, or else as much, if not provide practitioners with practical concepts and
more, in areas such as commercial, technological, human approaches more in alignment with contemporary think-
behaviour and other broader aspects of the subject – as ing. The final heading, theory in practice, is essentially a ref-
indeed the Network too has found. To many project erence to how practitioners learn their craft, and how they
managers, some of these broader topics may seem eso- actually practice their craft using relevant theory from the
teric – beyond their daily concerns – but collectively they published literature on project management. In summary,
represent real issues for the totality of people who this third dimension is used to capture the emerging debate
together work for the effective development and delivery about skills, competencies, and practitioner development,
of projects, including project directors, programme and and the growing need for new research in this area too.
portfolio managers, development managers, system engi- In presenting the five directions – shown in Table 2 – a
neers, and associated project team members, as well as ‘from’ position is identified for each direction – the domi-
project managers themselves. And it is this totality that nant position (as we perceive it) – and a ‘towards’ position
the research on project success and failure [9,55–57] sug- representing the new direction of thought, vis-à-vis, a new
gests we need to attend to if we want to develop and direction for future research. Each direction is also the sub-
deliver more successful projects. ject of discussion in the following sections, leading to a
final section which elaborates on some of the methodolog-
4. Directions for future research: main findings of the ical implications relating to the Network’s main findings.
Network
4.1. Theory ABOUT practice: Issues in conceptualising
We turn now to the framework of five directions in projects and project management
which the current conceptual foundations of project man-
agement need to develop in relation to the developing prac- By far the clearest pattern to emerge from all the prac-
tice. As stated earlier, these directions are not meant to be titioner inputs to the Network is the sheer complexity of
the agenda for future research, but an agenda to inform projects and programmes across all sectors and at all lev-
people already working in the field, and those interested els, encompassing all manner of aspects including the
in developing new research in project management. In multiplicity of stakeholders, and the different agenda, the-
essence, the principal finding of the Network is the need ories, practices and discourses operating at different levels
for new thinking in the areas of project complexity, social within different interested groups, in the ever-changing
process, value creation, project conceptualisation and prac- flux of events. Set the classical lifecycle model as ‘the’
titioner development. Many of these areas are not ‘new’ to conceptual representation of project management – the
academics and experienced practitioners, but this is not textbook story in much of the literature – against this
what the Network has sought to achieve: what the five complexity and one soon appreciates the need to enrich
directions represent are the principal areas in which new the current conceptual base in relation to the developing
concepts and approaches are needed to guide practitioners practice. However, this is not to say that we should aban-
in the management of projects. To illustrate the different don the project lifecycle concept, but that it cannot be
kinds of concepts and approaches that are needed, the five perceived as an all-encompassing representation of actual
directions are also presented under three particular head- practice.
642 M. Winter et al. / International Journal of Project Management 24 (2006) 638–649

Table 2
M. Winter et al. / International Journal of Project Management 24 (2006) 638–649 643

4.1.1. D1: The lifecycle model of projects and theory-world more clearly from the practice world, it also
PM ! theories of the complexity of projects and PM demands that such models and theories be rigorously
In essence, the message of direction 1 in Table 2 is that ‘tested’ for their relevance and usefulness to that terrain.
we need to develop new models and theories which recog- As Fay [63] states:
nise and illuminate the complexity of projects – new ontol-
there is no ‘one best map’ of a particular terrain. For any
ogies and epistemologies – which extend and enrich our
terrain there will be an indefinite number of useful maps, a
understanding of the actual reality of projects and project
function of the indefinite levels and kinds of description of
management practice. An example of ‘new thinking’ in this
the terrain itself, as well as the indefinite number of modes
area is the edited collection of Hodgson and Cicmil [51]
of representation and uses to which they can be put.
which offers new insights into the realities of projects based
on critical management perspectives and perspectives from To evolve ‘useful maps’ requires organised interaction be-
social theory. Within this collection, one notable example is tween theory and practice, between academics and practi-
the work of Linehan and Kavanagh [62] who describe two tioners, and the issues associated with this are discussed
contrasting project ontologies – ‘being’ and ‘becoming’ – in a later section. Suffice to say, during meeting 6 of the
for extending and enriching our understanding of the real- Network, one of the practitioners supported Deming’s
ity of projects. Consider for example the following extract words in saying ‘‘all models are wrong, but some are useful’’
from their work: [64], which leads us conveniently to the second domain of
theory development in Table 2.
[in a being ontology] primacy is given to objects, things,
states, events, and nouns. . . . this style of thinking leads us
4.2. Theory FOR practice: directions for new concepts and
to consider project organisations as things, as entities,
approaches to support practitioners
akin to elephants and other organisms, with functions,
parts, structure, and relationships with similar entities in
As Table 2 shows, as well as there being a need to
the ‘environment’ . . . it is a worldview that infuses the
develop new theories about actual project management
[mainstream] discourse of project management, . . . our
practice – which recognise and illuminate the complexity
point is not that a being ontology is wrong or unhelpful;
of projects and project management – another strong pat-
rather that it is partial and that it may blind us to other,
tern to emerge from the Network is the need to develop
perhaps more useful and more human, ways of thinking
new theories for practice – new images, concepts, frame-
about and seeing the world. In contrast to a being ontol-
works and approaches – to help practitioners actually deal
ogy, a becoming ontology emphasises process, verbs,
with this complexity in the midst of practice. In other
activity, and the construction of entities. . . . a becoming
words, a key implication of direction 1 is the need for prac-
ontology demands that we continually question categories
titioners to work with multiple images in the management
and divisions that are routinely seen as fixed. . . . to hold a
of projects, rather than just one single all-encompassing
becoming ontology is to demand that we question bound-
model or theory, which is often the textbook guide to
aries on the basis that these are always human construc-
action. As Morgan [65] states in respect of organisation
tions and mere ‘empirical’ manifestations of conceptual
theory:
categories.
if multiple images of an organisation are used, much
As Linehan and Kavanagh state, the (mainstream) ‘being’
greater understanding is gained, for organisations are
ontology is not wrong or unhelpful, but rather a partial
many things at once, so multiple images envisage more
view of reality, and the same is true of the ‘becoming’
of what is going on. They can reveal new ways of manag-
ontology; it too is not wrong or unhelpful, but is another
ing and designing organisations that were not apparent
view of reality, which Linehan and Kavanagh argue
before [66].
‘‘seems to better describe the empirical reality of projects’’
[62]. The same thinking also applies to projects and pro-
Herein lies two very important points for developing the grammes, as Winter and Szczepanek [67] point out:
field intellectually: firstly, the need to challenge the assump-
if multiple images of a project (or programme) are used,
tion that the rational deterministic model is an all-encom-
much greater understanding is gained, for projects are
passing model of projects and project management – as
many things at once, so multiple images envisage more
many of the textbooks seem to portray – and secondly,
of what is going on. They can reveal new ways of manag-
the (often unexamined) assumption that the deterministic
ing and designing projects that were not apparent before.
model is the actual reality, in other words, the map is the
terrain. As the extract from Linehan and Kavanagh makes In practice of course, many experienced practitioners al-
clear, there are multiple models and theories of the practice ready do this – through experience and intuition – a fact
terrain, and being only partial views of that terrain, these confirmed by many of the practitioner inputs to the Net-
models and theories should be viewed less as models ‘of’ work meetings. So what new theories and images need to
that terrain, and more as models ‘relevant to’ the terrain. be developed ‘for’ practice, to assist those learning the
Making this distinction not only helps to distinguish the craft?
644 M. Winter et al. / International Journal of Project Management 24 (2006) 638–649

Based on the work of the Network, this part identifies specific projects, as artefacts of the power relationships
three important areas in need of further research: projects between different groups with competing interests. In
as social processes – new concepts and images (D2); pro- focusing on these events, a number of examples of current
jects as value creation processes – new concepts and frame- and emerging research were presented to the Network,
works (D3); and, project conceptualisation – new concepts including the work of Cicmil and Cooke-Davies
and approaches (D4). Directions 2 and 3 are essentially [26,27,70] who advocate the image of ‘complex responsive
based on the worldview that there is no one ‘best way’ to processes of relating in organisations’ [71] as a way of
think about projects and programmes. As Table 2 shows, understanding the complexity of social interaction, and
as well as the instrumental lifecycle image of projects, prac- suggest that this perspective could form an useful theoret-
titioners also need to think about projects and programmes ical basis for new research into project management.
from a number of other perspectives [67], notably, projects
as social processes, and projects as value creation pro- 4.2.2. D3 product creation as the prime focus ! value
cesses, which in turn leads to the following research ques- creation as the prime focus
tion: what concepts, images and frameworks could Another strong theme to emerge from the practitioner
usefully assist practitioners in thinking from these perspec- presentations to the Network is the increasing emphasis
tives? Similarly, with regard to direction 4, the research within organisations on value creation, rather than product
question is: what new concepts and approaches could use- creation, as the overall focus in the management of pro-
fully assist practitioners in conceptualising projects and jects. For many organisations, the main concern now is
programmes from different perspectives? As stated earlier, no longer the capital asset, system or facility etc, but
these directions and questions represent important areas increasingly the challenge of linking business strategy to
in which project management ideas need to develop, to projects, maximising revenue generation, and managing
assist practitioners in dealing with the complexity of pro- the delivery of benefits in relation to different stakeholder
jects. As Cooke-Davies [27] argues: groups. However, as the ‘from’ part of direction 3 in Table
2 shows, the principal concern in mainstream project man-
there is a need to improve the effectiveness of research into
agement thinking is essentially that of product creation: the
the management of projects so as to provide support both
development or improvement of a physical product, system
for project management practitioners, and also for
or facility etc, to specification, cost and time. Even the
organisations in public, private and voluntary sectors
body of ideas known as ‘value management’ is historically
that seek to accomplish beneficial change through
and intellectually more aligned with the product creation
projects.
perspective than the value creation perspective being
The next three paragraphs cover directions 2–4 with some described here.
examples of current and emerging research. Like the other directions in Table 2, direction 3 consti-
tutes another significant gap between mainstream thinking
4.2.1. D2 projects as instrumental processes ! projects as and the developing practice, and hence, represents another
social processes important area in which the field needs to develop new con-
One of the strongest themes to emerge from all the prac- cepts and frameworks to help practitioners. Unlike direction
titioner presentations to the Network is the fact that ‘real’ 2 however, the thinking in this area is more advanced – dri-
projects and programmes are much more complex, unpre- ven more by industry than academia – however, more work
dictable and multidimensional than the rational, determin- is needed to build on current and emerging developments,
istic model which dominates the literature. In short, the e.g. [46,72–77]. For example, new research is needed to illu-
notion that there are projects and programmes ‘out there’ minate the strategic selection (and non-selection) of projects
being ‘acted upon’ by practitioners performing apolitical and programmes in organisations, recognising different
operations is inappropriate. And yet practitioners are often forms of value, and the need for new models of value crea-
left ‘stranded’ to deal with this complexity without much tion beyond the conventional ‘value chain’ type representa-
help from the literature. Hence, as Table 2 shows, future tions of production and manufacturing.
research in this area needs to concentrate on developing Another aspect which emerged as significant in several
new ways of thinking which relate to the actual complexity of the Network meetings was the issue of ‘value to whom?’,
of projects, at all levels, focusing on aspects such as: the in other words, the notion of ‘value’ as having multiple
ever-changing flux of events, the complexity of social inter- meanings linked to different organisational and individual
action and human action, and the framing and reframing purposes. A case in point is urban regeneration pro-
of projects and programmes within an evolving array of grammes and community development projects: how can
social agenda, practices, stakeholder relations, politics we assist practitioners to conceptualise the ‘value’ to be cre-
and power [68,69]. ated from these programmes and projects? This more com-
For example, many of the practitioners who presented plex understanding of ‘value’ also highlights the fact that
to the Network sought to explain events in terms of organ- the creation of value is often extended over long time peri-
isations and their interactions, seeing the adoption of pro- ods, and cannot be defined and constrained by the main-
ject and programme management, and the emergence of stream concepts of project initiation and closure. In other
M. Winter et al. / International Journal of Project Management 24 (2006) 638–649 645

words, value creation continues long after the project man- ples of reported practical application have been few and lim-
agers have moved on. ited in scope’’ [85]. Hence, the perceived need for further
work in this area. As Table 2 also shows, mainstream
4.2.3. D4 narrow conceptualisation of projects ! broader thinking conceptualises projects and programmes around
conceptualisation of projects single disciplines (e.g. construction projects, engineering
Like the other two directions in this category, this direc- projects, building projects, IT projects, etc.), based on nar-
tion also emerges from the practitioner inputs to the Net- row conceptualisations of what the project or programme
work, but unlike directions 2 and 3 which are essentially is. In practice however, new concepts and approaches are
concerned with content – the social process and value crea- needed to facilitate the broader conceptualisation of pro-
tion – this direction is concerned with the actual process of jects and programmes as being multidisciplinary, with mul-
conceptualising projects and programmes from different tiple purposes that are permeable, contestable and open to
perspectives. In writing about this in relation to business renegotiation throughout. More holistic thinking is needed
strategy, Normann [78] states: whereby projects are seen to incorporate both ‘hard’ and
‘soft’ aspects, rather than being conceptualised as either
business and other institutions today have to be very
‘hard’ projects or ‘soft’ projects. Thinking in this way also
skilled at conceptualising. Today’s products and services
requires practitioners to use a range of different images and
are more about knowledge and linkages than about steel
perspectives in conceptualising projects and programmes,
and mass. Companies are abstractions and value-creating
including the images discussed so far, and other conceptual
networks more than factories and offices. Today’s free
images such as projects as temporary organisations, e.g.
flow of information needs to be transformed into unique
[21]. As was stated earlier, when multiple images are used,
concepts and frameworks which then focalize action.
they reveal new insights and new ways of managing pro-
Interestingly, exactly the same ideas apply to projects and jects, programmes and portfolios, that might not otherwise
programmes, implying that project managers and other be apparent to practitioners [67]. The actual use of these
practitioners have to be very skilled at conceptualising images in practice leads us to the final part of Table 2.
(and ‘focalising’ action!) Indeed, one of the qualities dis-
played by the practitioners who presented to the Network 4.3. Theory IN practice
was precisely this skill, the skill of conceptualising projects
and programmes from different perspectives, and focusing As Table 2 shows, as well as the need for new theories
action in the midst of complex practice. Hence, the message ‘about’ and ‘for’ practice, future research in the field also
of direction 4 – as the ‘towards’ part in Table 2 shows – is needs to concentrate on the area of theory ‘in’ practice, that
the need for new concepts and approaches to help facilitate is, the actual use of theory in the midst of action. This leads
this activity, particularly at the front-end of projects, where us to the final direction shown in Table 2.
as Morris [19] states:
4.3.1. D5: Practitioners as trained
we often have quite messy, poorly structured situations
technicians ! practitioners as reflective practitioners
where objectives are not clear, where different constituen-
In essence, this direction also emerges from the qualities
cies have conflicting aims and where the way forward
displayed by the practitioners who presented to the Net-
requires vision and leadership as well as hard analysis
work, notably and firstly, their reflective approach towards
and design.
the complexity of projects, and secondly, their pragmatic
Where then might researchers look to assist practitioners at approach towards the use of theory in practice. In short,
the messy front-end? One area which holds particular as many of them either highlighted or alluded to in the
promise is the area of problem structuring methods [79], meetings, mainstream methods and techniques can be a
a collective term for various approaches which pay signifi- useful source of guidance for certain aspects, but they pro-
cant attention to intellectual processes – individual and vide no guidance on ‘how’ to navigate the complexity of
group – and the work involved in conceptualising messy projects in the ever-changing flux of events. As Schön states
situations and the action needed in these situations. Con- [86]:
sider for example the following statement from another re-
in the varied topography of professional practice, there is
search project [80]:
a high, hard ground where practitioners can make effective
one of the widest fields where new and original research use of research-based theory and technique, and there is a
could provide most practical benefit is within the front- swampy lowland where situations are confusing ‘‘messes’’
end processes of a project. . . . Better understanding is incapable of technical solution. . . . when [practitioners
needed of the ‘soft’ methodologies and their relevance are] asked to describe their methods of inquiry [in the
and credibility. swampy lowlands] they speak of experience, trial and
error, intuition, and muddling through.
Although several ‘soft’ methodologies have featured in dif-
ferent IJPM papers over the years, e.g. [81–84], much of the Schön’s metaphor of the swampy lowlands describes not
discussion to date has been largely theoretical and ‘‘exam- only the kind of terrain experienced by project managers
646 M. Winter et al. / International Journal of Project Management 24 (2006) 638–649

and other practitioners – as conveyed to the Network – but rises the resulting views on the kind of thinking and direc-
also how experienced practitioners approach this terrain, tions needed, which in turn suggest two important
through experience, intuition and the pragmatic applica- implications for research: (i) directions 1–5 reflect the con-
tion of theory. As reflective practitioners (in Schön’s lan- cerns of practitioners in the following areas: project com-
guage), the practitioners that presented to the Network plexity, social process, value creation, project
not only displayed many of the qualities of the reflective conceptualisation and practitioner development; and (ii)
practitioner [86], they also highlighted the importance of directions 1–5 suggest the need for an interdisciplinary
these qualities as distinctive capabilities for the successful approach to conceptualisation and theorising of project
management of projects. Examples highlighted were: con- management practice, and careful consideration of the
ceptualising projects from different perspectives, reading methodological issues by researchers in order to enable
situations, problem setting, dealing with ambiguity, relat- the creation of knowledge perceived as useful by practicing
ing to wider issues, and political footwork. Moreover, managers.
one of the main concerns in this area, frequently high-
lighted by practitioners and academics within the Network, 5.1. Knowledge creation and the role of research approaches:
is the limited attention given to the development of these a framework for researchers
capabilities within the field of project management. Similar
observations were made about the role of leadership in pro- A significant body of literature on management research
ject environments, and the importance of leadership capa- addresses the relationship between the research process and
bilities, which many of the practitioners also highlighted as the nature of knowledge created through this process, e.g.
being crucial to the successful management of projects. In [93–103]. Fig. 1 provides an illustration of this process
summary, many of the practitioners’ accounts presented and illuminates the intricacies of the research process
and discussed within the Network indicate that practice- through which the five directions in Table 2 could be inves-
based knowledge is bounded by its contextual nature, tigated. Firstly, the decision to study a management related
where actions and dispositional behaviours of practitioners topic in a particular way, involves a philosophical choice
are influenced by their own identity and processes of sense- by the researcher about what is important. This choice is
making (of the context and its circumstances) where actors made simultaneously with, not in isolation from, the
apply their implicit rules in combination with the external researcher’s understanding of the phenomena or issues of
ones explicated in manuals and procedures. interest, and the area of study within which it is situated
Against this background then, the message of direction (Elements 1 and 3). Table 2 signposts some aspects of such
5 – as the ‘towards’ part in Table 2 shows – is the need understanding and choice. The research methodology (Ele-
for a greater focus on developing reflective practitioner ment 2) will, therefore, reflect and require serious consider-
capabilities, enabling people to operate more effectively in ation of the level of inquiry (macro or micro), the type of
the ‘‘swampy lowlands’’ of projects and programmes, e.g. concepts and theory being used to formulate research ques-
[68,87,88]. Current industry offerings however, in training tions and interpret answers, and the assumptions about the
and development, tend to centre on particular products – nature of empirical data and how they are collected (e.g.
such as PRINCE2 [89] and MSP [72] – many of which objective statements of truth or collaborative interpreta-
embody some or all of the mainstream ideas in project tions of experience). Fig. 1 seeks to show the close intercon-
management. Experience shows however that it is people nectedness between Elements 1, 2, and 3.1
who deliver successful projects, not methods and tools, For example, the shift in thinking (‘from’/‘towards’) as
and it is people’s ability to engage intelligently with the represented in Table 2, refocuses research attention to the
complexity of projects, that is central to the successful issues which require familiarity and understanding of rele-
management of projects. For examples of current and vant theoretical traditions and the need to draw on a range
emerging work in this area see [26,90–92]. of less mainstream concepts including theory of control,
complexity theory, systems thinking, social organisational
5. Future research in project management: issues for theory, being vs becoming ontology, phronetic social sci-
researchers and concluding remarks ence, to name only a few that are relevant to, for example
the new research directions 1 and 4. Simultaneously, there
The overarching aim of the Network has been to con- is the need to reflect on the implications of positivist, inter-
tribute to the development of the field beyond its current pretative, critical and constructionist positions in repre-
intellectual foundations, reflecting the need to re-examine senting the phenomenon under inquiry, i.e. the project
in a constructive way the relationship between project man- and/or project management, for the nature of created
agement research and the field as practiced. One of the knowledge and propositions directed to practitioners. Sim-
aims has been to examine how current theories, concepts ilarly, the adopted focus and level of analysis will result in a
and methodologies underpinning project management specific framing of the research question(s) in relation to
research could be enriched and extended to enhance the rel-
evance of the knowledge created in the research process for 1
Note: the numbering of the Elements in Fig. 1 is not intended to
practical action in project environments. Table 2 summa- indicate their order of priority or sequence.
M. Winter et al. / International Journal of Project Management 24 (2006) 638–649 647

Element 1 Element 2 Element 3

THEORETICAL
TRADITIONS METHODOLOGY ISSUE / AREA
used to understand and OF STUDY
explain the world of project - level of inquiry - body of knowledge
management practice… - view on empirical data deemed legitimate

Presumptions of the researcher Methods of data Evaluation of research


about the phenomenon under collection and analysis: process and outcomes:
investigation and about the - procedures - quality
nature of ‘practically relevant’ - tools and techniques - usefulness
knowledge - interpretation - relevance

…and assumptions about - view on the role of - previous research


and concepts of, reality, theory in the research - extant literature
science, knowledge, process - current debates
ethics, values

Reflection

Fig. 1. A practical framework for thinking about project management research [103].

the issues of relationship between individual and group, the The Rethinking Project Management Network also attests
nature of human interaction, and questions of how learn- to this fact, with its large and active membership of aca-
ing, emotion, ethics, micro-politics, and power in project demics and practitioners, many of whom have contributed
environments are understood (relevant to the new research to the papers in this Special Issue. As the opening paper of
directions 2, 3 and 5). Ontological and theoretical this Special Issue, this paper has presented the main find-
approaches will shape the representation of the phenome- ings, a framework of five directions in which the field needs
non under study and guide the choice of research methods to develop intellectually beyond its current conceptual
best suited for creating knowledge relevant to practice (e.g. base. These directions are not meant to be the agenda for
directions 2–4). In the process of reflection, researchers’ future research, but an agenda to inform people already
(and practitioners’) assumptions about the criteria for eval- working in the field, and those interested in developing
uating ‘relevant and useful’ knowledge in project manage- new research in project management. Collectively, the five
ment will also surface, making a distinction between, for directions in Table 2 represent a synthesis of ideas for how
example, criteria focused on control and organisational the discipline needs to develop in relation to the developing
performativity, and those focused on intersubjective com- world of practice. Finally to end, the whole methodological
municative interaction, collaborative work, or individual approach to the Network is also relevant to how the field
wellbeing and emancipation from exploitation (e.g. direc- needs to develop, and this is the subject of the next paper.
tions 2 and 3). At the same time, the five directions also
imply the need for a range of creative research strategies, Acknowledgement
designs and methods including action research (e.g. direc-
tions 1–5), action learning (direction 5), longitudinal case The Network organisers would like to acknowledge the
studies (directions 1 and 4), and co-operative inquiry in contributions of all the invited speakers and the Network
the specific organisational or project context (directions participants, and the UK’s Engineering and Physical Sci-
1–5), in addition to more conventional surveys and statisti- ences Research Council for funding this work.
cal analyses.
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