Visiting Charge

S.no Description Applicable Charges (₹)

1 In -Warranty* 0
2 Out -Warranty 150

*1.Warranty Period is 12months from the date of activation

2. Warranty for Non ODU products will be applicable on STB,Remote and Adaptor.

Set Top Box and Spares Replacement Charges

Fault Repair / Damage/Missing/
S.no Description Description
Swapping (₹) Theft/Burnt (₹)

1 SD/HD 200 500

2 DVR 600 1,850
STB
3 HD- DVR 600 2,850
4 Internet TV 600 2,850
5 CAM CAM Replaced 600 1,000
6 VC VC Replaced 200 200
7 SD/HD 170 170
8 Adaptor DVR/HD-DVR 400 400
9 Internet TV 300 300
10 Universal 160 160
11 LNBF Dual 455 455
12 Quad 810 810
13 Univeral Remote 100 100
Remote
14 Internet TV Remote 300 300
15 HDMI Cable HDMI Cable 250 250

Accessories
S.no Description Applicable Charges (₹)
1 Dish Assembly (Kit) 475
2 Dish Antenna 250
3 RG-6 Connector (Pair) 50
4 RG-6 Cable Jointer (1 pc) 25
5 RG-6 Cable Replaced ₹ 8 / mtr.

Important Guidelines :
1) Service visit charge upto 12 months from Activation date is Rs 0/-
2)Service visit charge after 12 months from Activation date is Rs 150/-
3)Remote Delivery and remote pairing charges is Rs 50/-
4) Dish Assembly Kits includes Reflector,LNBF Arm,Backpart,Bracket,Bolt etc
5) No charges will be applicable to customer within 180 days (6months),applicable
only for STB , only VC or STB and VC both Replacements. This is not applicable incase
of damage/Missing/Theft/Burnt .
6)All Charges are inclusive of taxes.
7)For more information,please reach out at our website or call at customer care