Beruflich Dokumente
Kultur Dokumente
Over the course of this 6-week basis, I have learned many things about interpersonal
communication, how it influences relationships, and how to better use it effectively in our lives. Most
I believe that the most important part of understanding communication is to recognize it within
yourself. Whether from analyzing my conflict management styles, to my personality type, I believe that it
is all key to better understand myself, others, and the communication between us.
For example, I have found that I posses the conflict management style of collaboration, where
multiple communicators pair up in order to meet the goals of each communicator, and therefore, achieve a
win-win situation. I have also found that my personality type is that of an INFJ; where I am an introvert,
intuitive, a feeler, and a judger. This has provided more insight into my communication with both myself
and others.
It has also been quite interesting, as I learn different terms and concepts, identifying specific
concepts within myself- for example, the fallacies. I have recognized that I possess the fallacy of
catastrophic events, in which I have the belief that if something bad could possibly happen, it will. For
me, this is most commonly seen within assignments for courses I take, in which everything “has to be
perfect.”
Summary of Findings
Madison Burton
I have discovered that I am an overall effective and clear communicator, as indicated by high
scores in each area of my interpersonal communication profile. I am adept at sending clear messages,
listening, giving and getting feedback, and handling emotional interactions. I work to empathize with
those around me and to view each situation from an array of perspectives and points of view. I work my
hardest to bridge the language barrier. I more effectively listen to others through minimizing noise that
can interfere with messages being communicated clearly and to hear, attend, understand, respond, and
remember what had been communicated to me. I try to talk less, reduce my distractions, avoid jumping to
conclusions and making premature judgements, and to seek the key ideas of the speaker as well as check
back for understanding. I believe that there are always things we can do better and I work hard to
It is especially important to know the impact of the messages one sends and to be aware of how
your messaging may affect others. Personally, I can improve my message output by taking time to reflect
on the messages I send when I communicate and recognize how my messages may impact those around
me. It is rarely difficult for me to talk with individuals around me and I am aware of my word choice so
that my words usually come out the way I would like. Fortunately, I can recognize how others are
reacting to the messages I send and I make a conscious decision to seek out how those I communicate
with feel about the points I am making or trying to make. I have made an effort to become more self
aware and to grow my interpersonal vocabulary and knowledge of concepts within communication. I have
also made an effort to maximize my competency and to be aware of how much I disclose to those around
me.
Madison Burton
The ways other people listen and respond to us is how we evaluate how other people are paying
attention to us, if they even are at all, through taking notice to key giveaways, such as a lack of eye
contact. Effective communicators use a variety of styles and consider many factors that play into
communication, such as gender, culture, the situation(s), styles, and past experiences of each of the
communicators. When confusion arises, I seek out answers by asking other communicators various
questions to better understand the message(s) they are attempting to convey and I decipher the intended
message through taking into account what they are saying, how they may be feeling, and through
empathizing with the other communicator and attempting to see things from their perspective. I ask
whether they are looking for someone to just listen and to confide in, or whether they are looking for
someone to give advice on the situation. I prompt the other communicator(s) to elaborate on statements. I
paraphrase what they have said in order to minimize confusion and maximize understanding. I consider
the emotional tone of the speaker's voice as well as the nonverbals they are exhibiting.
Over time, I have noticed particular patterns in the nonverbals those around me portray based on
common factors. However, I practice caution when attempting to interpret cues, especially as nonverbal
communication is ambiguous and can be misinterpreted easily. Along with nonverbals, I take into account
the emotional tones those around me use, such as picking up low voices used to convey sadness or the
harsher tones used when an individual is agitated. As well, I try my hardest to properly recognize my own
emotions in order to maximize effective communication and personal progress. I try to expound upon my
emotional vocabulary as I believe that there are specific words for whatever one is feeling; they just have
to choose the right word to more effectively express themselves. In order to improve my interpersonal
communication, I have tried my hardest to understand where each communicator is coming from and to
possess the ability to imagine myself in the other communicator’s shoes and what they must be feeling. I
Madison Burton
have the knowledge that nothing will move forward or get resolved if the other individual(s) feel that they
References
Adler, R.B. & Proctor II, R.F. (2015). Looking out, looking in. (15th ed). Boston,MA:Cengage Learning