Transition to ISO/IEC 17020: 2012 Rev: 01

Appendix B: Cross Reference

Comparison between ISO/IEC 17020: 2012 and ISO/IEC 17020:1998

ISO/IEC 17020: 2012 ISO/IEC 17020: 1998
Foreword Foreword
Introduction Introduction
1. Scope 1. Scope
2. Normative references
3. Terms and definitions 2. Definitions
4. General requirements 4. Independence, impartiality and integrity
4.1 Impartiality and Independence
4.1.1
4.1.2 4.1 General
4.1.3 New requirement, identify risk
4.1.4 New requirement, minimise risk
4.1.5 New requirement, management
commitment
4.1.6 Annex A 4.2 Independence
a) Type A Inspection Body
b) Type B Inspection Body
c)Type C Inspection Body
4.2 Confidentiality 5. Confidentiality
4.2.1 New requirement, legally enforceable
arrangements
4.2.2 Additional; customer notification A4: 5. Confidentiality
4.2.3 New requirement
5. Structural requirements
5.1 Administrative requirements 3. Administrative requirements
5.1.1 3.1
5.1.2 3.2
5.1.3 3.3
5.1.4 Not only liability insurance 3.4
5.1.5 3.5
5.2 Organization and management 6. Organization and management
5.2.1
5.2.2 6.1 & 16
5.2.3 6.2
5.2.4 6.2
5.2.5 6.3 & A4: 6.3a
5.2.6 6.4
5.2.7 6.5
6. Resource requirements
6.1 Personnel 8 Personnel
6.1.1 New requirement. Competence 8.1
6.1.2 8.2
6.1.3 Expanded. Knowledge of value chain 8.2
6.1.4
6.1.5 New requirement. Formally authorising
6.1.6 8.3
6.1.7 8.3
6.1.8 6.4

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ISO/IEC 17020: 2012 ISO/IEC 17020: 1998
6.1.9 Alternative. On-site observation unless? 6.4
6.1.10 Expanded. Records required 8.4
6.1.11 8.5
6.1.12 Expanded. All personnel impartial
6.1.13 5. Confidentiality
6.2 Facilities and equipment 9. Facilities and equipment
6.2.1 Additional requirement for competent and 9.1 & A4: 9.1a
safe manner
6.2.2 9.2
6.2.3 9.3
6.2.4 Expanded. Significant influence defined 9.4
and uniquely identified.
6.2.5 9.5
6.2.6 Additional. Significant influence, calibrate 9.6
6.2.7 9.7
6.2.8 9.8
6.2.9 9.9
6.2.10 9.10
6.2.11 9.11
6.2.12 9.12
6.2.13 Additional notes on adequacy of software 9.13
6.2.14 Expanded. Examine effects on defects 9.14
and action
6.2.15 9.15
6.3 Sub-contracting 14. Sub-contracting
6.3.1 See Notes 14.1, 14.2 & A4: 14.2a
6.3.2 Expanded. Customer informed? 14.3
6.3.3 14.4
6.3.4 14.5
7. Process requirements 10. Inspection methods and procedures
7.1 Inspection methods and procedures
7.1.1 Additional. Customer informed if considered 10.1 & A4: 10.1a
inappropriate
7.1.2 10.2
7.1.3 See Notes on Standard and Non-standard 10.3 & A4: 10.3a
method
7.1.4 10.4
7.1.5 10.5
7.1.6 New. Use of information from other parties
7.1.7 10.6
7.1.8 10.7
7.1.9 10.8
7.2 Handling inspection items and samples 11. Handling inspection samples and items
7.2.1 11.1
7.2.2 Expanded. IB establish preparation 11.3
7.2.3 11.2
7.2.4 11.4
7.3 Inspection records 12. Records
7.3.1 See also 8.4 12.1 & 12.2
7.3.2 New. Traceability to performing inspector

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ISO/IEC 17020: 2012 ISO/IEC 17020: 1998
7.4 Inspection reports and inspection 13. Inspection reports and inspection
certificates certificates
7.4.1 13.1
7.4.2 Additional requirements 13.2
7.4.3 New requirement, report/certificate
7.4.4 13.3
7.4.5 Additional requirements 13.4
7.5 Complaints and appeals 15. Complaints and appeals
7.5.1 Additional requirements 15.1 & 15.2
7.5.2 New requirement, availability
7.5.3 New requirement
7.5.4 New requirement
7.5.5 New requirement
7.6 Complaints and appeals procedure 15. Complaints and appeals
7.6.1 Additional requirement 15.1
7.6.2 New requirement
7.6.3 New requirement
7.6.4 New requirement
7.6.5 New requirement
8. Management system requirements 7. Quality System
8.1 Options
8.1.1 New System option for Inspection Body
8.1.2 Option A
8.1.3 Option B - New
8.2 General Management System
Documentation (option A)
8.2.1 7.1 & 7.2
8.2.2 New requirement
8.2.3 7.3
8.2.4 7.4
8.2.5 New requirement
8.3 Control of documents (option A) 7.5 Control of documents
8.3.1 7.5
8.3.2 Additional requirement 7.5
8.4 Control of records (option A) 12. Records
8.4.1 12.1
8.4.2 12.3
8.5 Management review (option A) 7.9 Management review
8.5.1 General
8.5.1.1 7.4
8.5.1.2 New requirement
8.5.1.3 7.4
8.5.2 Review inputs - New requirement
8.5.3 Review outputs - New requirement
8.6 Internal audits (option A) 7.6 Internal audits
8.6.1 7.6
8.6.2 Additional requirement
8.6.3 Additional requirement
8.6.4 Additional requirement
8.6.5 Additional requirement

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8.7 Corrective actions (option A) 7.7 Corrective actions
8.7.1 7.7
8.7.2 Additional requirement
8.7.3 Additional requirement
8.7.4 Additional requirement
8.8 Preventive actions (option A) New
8.8.1 New requirement
8.8.2 New requirement
8.8.3 New requirement
Annex A (normative) Independence requirements 4.1
for Inspection Bodies
A.1 Requirements for Inspection Bodies (Type A) Annex A (normative)
A.2 Requirements for Inspection Bodies (Type B) Annex B (normative)
A.3 Requirements for Inspection Bodies (Type Annex C (normative)
C)
Annex B (informative) Optional elements of inspection APPENDIX 3: Elements of Inspection Reports
reports and certificates and Inspection Certificates
IAF/ILAC-A4:2004 - Guidance on the Application
of ISO/IEC 17020.
Bibliography

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