DAVAO ORIENTAL STATE COLLEGE OF SCIENCE AND TECHNOLOGY

Guangguang, Dahican, 8200 Mati City, Davao Oriental, PHILIPPINES

http://www.doscst.edu.ph | http://www.facebook.com/doscst

Tel. Fax: (087) 3883-195

November 2013 Edition

Compiled by the Office of the Vice President for Academic Affairs
VISION B. Registrar
DOSCST is envisioned as the premier agent of change in a socio-
economically progressive society of well-educated people, having a
strong sense of nationhood, nurtured by moral values, scientific
thinking and peaceful co-existence.
MISSION
DOSCST aims to contribute actively in the socio-economic develop-
ment of Davao Oriental and beyond by providing higher technologi-
cal, professional and vocational instruction and training in science,
agriculture, fishery, forestry, engineering and industrial fields, as well
as short-term technical or vocational courses and non-formal educa-
tion It shall also undertake vigorous research and extension pro-
grams in food production, nutrition, health and sports development.
Enrolment / Registration of an Incoming (Freshman) Student,
Enrolment / Registration of a Transferee
Enrolment / Registration of a Returning (Regular) Student
Changing Matriculation
Completing Academic Requirements (For Those With Inc And/Or 4.0)
Requesting Transcript Of Records
Advanced Crediting Of Subjects (For Transferees)
Requesting Transcript Of Records
Substituting Courses
Requesting For An Honorable Dismissal
Requesting For Certification, Authentication And Verification (CAV)
Requesting For A Transcript Of Records And Diploma ( for DOSCST Graduates)
Requesting For Report Of Grades
Requesting For Leave Of Absence (LOA)
Applying For Graduation
Requesting For An Evaluation Of Subjects
Requesting For The Certification Of Credentials (Tor And Diploma)

FRONTLINE SERVICES
C. Accounting
Accounting (Billing / Cashering)
A. Directorate for Student Services (DSS)
Assessment/Billing During Enrolment
1. Health Services Unit (HSU)
Securing (Prelims / Midterms) Examination Permit / Paying Of Remaining
Dental Service
Balance
Medical Service
Securing Final Examination Permit / Paying Of Remaining Balance
Student Housing and Welfare Service
Paying For Transcript Of Records And Other Academic Related Documents/
Processes (Pls. Refer To The Enrolment, Library And Other Student Ser-
2. Office of Student Affairs (OSA) Services
vices)
Accreditation / Recognition of Student Organizations
Paying Of Dues During Enrolment
Processing and Issuance of Identification Card
Application and Issuance of Certification of Moral Character, etc.
D. Library Services
Signing of Clearance
Student Grievance Mechanism Registering In The Library (Doscst Student)
Registering In The Library (Outsider)
3. Financial Assistance, Student Scholarship and Studentship Unit Services Borrowing Or Loaning-Out Books
Student Scholarship / Grant Application and Availment Returning The Borrowed Books
Applying for Student Assistantship Using The Mini-Avr
Renting A Locker
4. Guidance Counseling and Testing Center Services Mission Statement Using The Library
Taking of the State College Aptitude and Scholarship Test (SCAST)
 A. Directorate for Student Services (DSS)
Office Address Doors 1 and 2, Gymnasium Lobby,
Preamble Dahican, Mati City, Davao Oriental
Contact Nos. (087) 3884-556 loc.# 833-834
The Davao Oriental State College of Science and Technology (DOSCST) envision its Office Personnel
role as a key provider of quality higher education at affordable cost. It seeks to Directorate for Student Prof. Roland A. Dalagan, Director
play a pro-active role in the establishment of a knowledge-based society and in Services (DSS)
expanding educational opportunities for all. The DOSCST seeks to reiterate its Health Services Unit (HSU) Mrs. Jovie R. Vega, Unit Head
commitment for high standards of quality service to the students, parents and Mrs. Ofelia M. Cubero
public at large through the instrument of Citizens’ Charter. A Citizen’s Charter Dr. Danilo L. Disonglo (Retainer Dentist)
Dr. Benhur G. Catbagan, Jr. (Retainer Physi-
represents the commitment of the DOSCST towards providing fuller information
cian)
and quicker services to the public as well as providing a time frame of service de-
Office of Student Affairs Mrs. Sadie Law-ay, Unit Head
livery and grievance redress mechanism. In doing so, the DOSCST seeks to bring in (OSA)
transparency, responsiveness and accountability in its functioning. Financial Assistance, Stu- Prof. Eleanor M. Vilela, Coordinator
dent Scholarship and
The Directorate of the Student Services, in its commitment to provide more re-
STudentship (FASSST)
sponsive and citizen-friendly governance coordinates the efforts to formulate and
operationalize Citizen’s Charter. Towards this end, it has evolved an institutional Guidance, Counseling and Mrs. Rose Anelyn V. Ceniza, Guidance Counse-
framework and set up co-ordination and control mechanisms for rendering vari- Testing Center (GCTC) lor III
ous services. School-based PESO Mrs. Trishea Amor C. Jacobe, Manager
Mrs. Genevieve Ann Taraya, Clerk
Statement of Services

Student Services is responsible for student-related administrative tasks and pro-
vides and coordinates a variety of academic and non-academic services. Our goal
is to provide comprehensive high quality programs, services, and guidance, which
contribute to the success of our students and empower them to make informed
decisions to facilitate their learning and achieve academic and personal goals. We
also serve as a liaison between students and faculty/administration.
The Directorate seeks to ease the transition for students into college life, enhance
the mission of the academic departments with meaningful collaborative services
and student learning programs, and assist with student career and personal de-
velopment to prepare students for a more responsible and productive life. Our
services also include recruitment, admissions, registration, financial aid and schol-
arship information, career counseling, student activities/event coordination, as-
sistance with campus services (student health, counseling center) and other pro-
grams that address the needs of our students.
Health Services Unit
The mission of Health Services Unit (HSU) is to enhance student success by providing
a wide spectrum of high-quality, integrated healthcare services that meet the holis-
tic health and Human Development needs of students, faculty and staff. It is our
goal that each student will develop and fully actualize their God-given talents in
terms of dealing with their health, both physical and mental. We also want to teach
and educate each student in the expectation that these skills will enable them to
place into practice and share with their families, friends, and the global community
in a caring, respectful environment in order to ensure student satisfaction; to pro-
mote each student's ability to recognize and seek appropriate care and treatment
for health problems; and to increase each student's knowledge and practice of be-
havior that promotes health and decreases disease.
Dental Service

Schedule of Availability: Thursday 1:00 p.m. – 5:00 p.m.

Who may avail of the Service: Students, Faculty & Staff
What are the Requirements: Identification Card

Nature of Services Processing Persons Responsible Fees Location Medication Dosage

Time (in
minutes)
Dental Record Profiling 10-15 Dentist assisted by Clinic Staff Free HSU Complete File
Oral Scaling 10-30 Dentist assisted by Clinic Staff Free HSU Complete Medication
Tooth Extraction 30-45 Dentist assisted by Clinic Staff Free HSU Complete Medication
Spot Grinding 5-15 Dentist assisted by Clinic Staff Free HSU Complete Medication
Amalgam Filling 15-30 Dentist assisted by Clinic Staff Free HSU Complete Medication
Crown Decapitation 5-15 Dentist assisted by Clinic Staff Free HSU Complete Medication
Light Cure 30-60 Dentist assisted by Clinic Staff Free HSU Complete Medication

Medical Service

Schedule of Availability: Monday-Friday 8:00 a.m. – 7:00 p.m.

Who may avail of the Service: Students, Faculty & Staff
What are the Requirements: Identification Card

Nature of Services Processing Time Persons Responsible Fees Location Medication Dosage
Consultation As need arises Health Services Unit Free HSU As Condition Warrants
(HSU) Personnel
Profiling of Patients (Physical examination rec- 10-20 mins HSU Personnel and Free HSU As Condition Warrants
ords) Physician
Patient Assessment and Evaluations of Health As need arises Health Services Unit Free HSU As Condition Warrants
Condition (Medical history and vital signs) Personnel
Examination (examines patient, gives medical 10-15 minutes Physician assisted by Free HSU As Condition Warrants
advice, refers to staff for release of medicine) HSU staff (as needed)
Referral to hospital or to specialized medical 5–10 minutes Physician assisted by Free HSU As Condition Warrants
practitioners HSU staff (as needed)
Student Housing and Welfare Service

Schedule of Activities: Once every two (2) months)

Areas to be Inspected: Privately-owned Boarding Houses
Who will benefit the services: DOSCST Students staying in Boarding Houses
Fees: None

Type of Frontline Services Processing Time Form Used Person(s) Responsible Location

STUDENT HOUSING SERVICES IN PRIVATELY-OWNED

BOARDING HOUSES
Undertake ocular inspection in private boarding houses 2 boarding houses Checklist HSU Personnel with OSA Within Martinez Subdivision
a day Staff
Evaluate boardinghouses in terms of:
1. Rooms Accommodation 30 minutes per Checklist HSU Personnel with OSA Within Martinez Subdivision
boarding house Staff
2. General Sanitation of the area 20 minutes per Checklist HSU Personnel with OSA Within Martinez Subdivision
boarding house Staff
3. Checking of relevant permits (Business & BIR permits) 20 minutes per Checklist HSU Personnel with OSA Within Martinez Subdivision
boarding house Staff
4. Checking of the Overall condition of the Boarding House 20 minutes per Checklist HSU Personnel with OSA Within Martinez Subdivision
in terms of: lighting, water supply, ventilation, security/ boarding house Staff
safety, cooking area, study tables, fire hazards, and oth-
er related facility

4. Student Documentation on Residency (contract, etc,) 20 minutes per Checklist HSU Personnel with OSA Within Martinez Subdivision
boarding house Staff
STUDENT WELFARE SERVICES
Provide the following basic services to the students:
Health-related concerns As need arises Referral Slip Health Services Unit Within Martinez Subdivision
Giving Assistance to sick and needy student residents in (HSU)Personnel, Boarding
privately owned boarding houses house owner or adminis-
Plan/monitor environmental awareness in the boarding trator
houses
Assistance for victims of theft As need arises Referral Slip HSUPersonnel, Barangay Within Martinez Subdivision
Officials
Dialogue and interaction with students / associations for As need arises Referral Slip Health Services Unit Per- Within Martinez Subdivision
solving boarding house related problems and promo- sonnel, Barangay Officials
tion of academic ambience
Office of Student Affairs (OSA) Services

The main purpose of Student Affairs' work is to support student learning and personal growth. We do this by providing important services, being advocates for students, helping students adjust
socially and providing a curriculum for personal growth and learning through student involvement in co-curricular activities. The most desirable approach to the support of learning and personal
growth is in partnership with the faculty. This partnership can take on many forms to include: service learning opportunities, compensatory educational programs, and student-faculty interac-
tion outside the classroom especially in student organizations that are academically aligned.

We support student learning and personal growth as we act out our roles. Those roles include: providing services, being advocates, helping students adjust to the campus and being educators in
partnership with the faculty.

Accreditation / Recognition of Student Organizations

Schedule of Availability of Service: Start of the 1st Semester Daily 8:00 a.m. – 5:00 p.m.
Who can avail: Students Organizations
What are the requirements: Transmittal letter, Application Form, Affidavit of Owning Responsibility on Organizational Actions, Promise to do away with Hazing/Violence, Adviser’s Consent,
Constitution and By-Laws, List of Officers, List of bona fide members (at least 15 members), Parent’s Consent (for fraternities/sororities only), Calendar of Activities for the academic year ap-
plied for College and Community Service
Service Provider: Office of Student Affairs (OSA)
Fee: Free
Duration: 54 minutes
How to avail of the Service

Step What Applicant/Client should do Duration of Activity Person Re- Form to Use/Documents to Obtain
Under Normal sponsible
Circumstances
1 Submits documents for preliminary evaluation and waits for the posting 10 minutes OSA Head Application form
of the result Affidavit of Owning Responsibility form
Promise to do away Hazing/violence
form
2 Claim Certificate of Accreditation 5 minutes OSA Head Certificate of Accreditation/Recognition

Note:
The Office of Student Affairs (OSA) will not accept incomplete requirements.
The process does not include the time for further evaluation, if needed and approval of the accreditation.
There should be a minimum of 15 student-members in the organization upon request for recognition expected to accumulate to 25 members upon approval of accreditation.
A probationary status shall be given to a new organization and shall become recognized on subsequent accreditations / recognition. If given a probationary status and was not able to com-
ply with the requirements, the organization shall become unrecognized for the rest of the academic year.
An organization previously denied with accreditation/recognition due to the fault of the officers or its members shall be subjected to strict screening of documents and shall be reverted to
probationary status once approved.
Processing and Issuance of Identification Card

Schedule of Availability of Service : Daily 8:00 a.m-5:00 p.m.

Who can avail : New Students and Student whose ID is dilapidated or lost
What are the requirements : Certificate of Registration (COR) Form, Official Receipt
Duration : 10 minutes
Service Provider : OSA

How to Avail of the Service

Step What Applicant/Client should do Duration of Activity Person Re- Fees Form to Use /
Under Normal Circum- sponsible Documents to Obtain
stances
1 Presents ID application form and Official receipts 1 minute Clerk P100 ID Application Form
Official Receipt
2 Prepares for picture taking while the Clerk encode student data 3 minutes Clerk
3 Submits self for Picture-taking 1 minute Clerk
4 Waits for his/her picture uploaded in the computer and for the release 3 minutes Clerk
of his/her ID
5 Affixes her/his signature in the record book and claims ID 2 minutes Clerk Record Book
Identification Card
Notes: Students can apply for IDentification Card right after enrollment or during the first month of the semester.
Only 100 IDs can be processed per day (during enrollment only) due to ID processing system; thus, application is on a first-come-first- served basis.
During the semester, schedule of processing and releasing of ID will depend upon the schedule of the clerk assigned.

Application and Issuance of Certification of Moral Character, etc.

Schedule of Availability of Service : Daily 8:00 a.m. - 5:00p.m

Who can avail : Students
What are the requirements : ID, OR of Payment, Student Clearance (For Issuance of Certification of Moral Character)
Duration : 5 minutes
Service Provider : OSA
How to avail of the Service

Step What Applicant / Client Duration of Activity Person Fees Form to Use/Documents to
should do Under Normal Circum- Responsi- Obtain
stances ble
1 Presents the request form and the Official Receipt 1 minute OSA Head P20.00 Application form for Good
Moral Certificate
2 Waits for the processing release of the Certificate 3 minutes OSA Head
3 Affixes signature in the Record book and claims Certificate 1 minute OSA Head Record Book
Certificate of Moral Character
Signing of Clearance

Schedule of Availability of Service : After the Midterm Examination Period) Daily 8:00 a.m. – 5:00 p.m.
Who must avail : All Students
What is the requirement : Student Clearance
Duration : 1 minute
Fee : Free
Service Provider : OSA

How to Avail of the Service

Step What Applicant/Client should do Duration of Activity Under Person Responsible Form to Use/
Normal Circumstances Documents to
Obtain
1 Presents Student Clearance form 30 seconds Director for Student Services Clearance Form
OSA Head
2 Gets back signed clearance 30 seconds Director for Student Services Signed Clearance
OSA Head

Student Grievance Mechanism

Schedule of Availability of Service: Daily 8:00 a.m. – 5 p.m.

Who must avail: Anyone aggrieved or offended by another student
What are the requirements: Accomplished Student Complaint Form, Full name of the person complained of and full name of person complaining, and a narration of relevant facts that show
the offense allegedly committed by the person, Evidence and testimonies of witness/es
Duration: 50 minutes
Fees: Free
Service Provider: OSA

How to Avail of the Service

Step What Applicant/Client Duration of Activi- Person Responsible Form to Use/Documents to

should do ty Under Normal Obtain
Circumstances
1 Orally reports complaint 10 minutes Director for Student
Services or OSA Head
2 Accomplishes and submits Student Complaint Form 20 minutes Director for Student Student Complaint Form
Services or OSA Head
3 Confirms venue, date & time of dialogue/hearings to be conducted by 20 minutes Director for Student Date, venue, time of dialogue
the Director for Student Services Services or OSA Head and hearings are confirmed and
duly calendared.
Financial Assistance, Student Scholarship and Studentship Unit Services

We are committed to providing quality financial aid and scholarship information to enable student access to higher education.

Through a sincere commitment to all students and their families, we strive to eliminate financial and other barriers to higher education. We make a conscious effort to reach
out to those with exceptional economic and educational needs. We are dedicated to providing high-quality service in a fair, sensitive, and confidential environment to all indi-
viduals, regardless of background, culture, or lifestyle.

Student Scholarship / Grant Application and Availment

Availability of service: Enrollment period, Daily 8:00 am – 5:00 pm

Who may avail:
Must be a Filipino citizen
Must be a High School Graduate
Must be a recipient of a Scholarship and or Grant
What are the requirements: ID and Certification from scholarship sponsor

How to avail of the service (for new scholars)

Step Applicant / Client Activity Service Provider Activity Duration of Activ- Person In Charge Forms/Documents To obtain
ity or comply

1 Presents ID Evaluates completeness of 15 minutes Scholarship Coordinator Scholarship Form

Presents proof of entitlement to a documents
scholarship / grant (and supporting
documents)
2 Presents filled-up Scholarship Form, 1 Evaluates completeness of 10 minutes Scholarship Coordinator Scholarship Slip
piece 1x1 ID picture and 1 long documents Preliminary Registration Form
brown envelope Determines regular number of (PRF)
Presents copy of Preliminary Registra- subject units earned for the
tion Form (PRF) of course / subjects semester
to be taken Confirms the scholarship/
grant

3 Approaches the Office Encoder Encodes name of scholar / 5 minutes Student Assistant Scholarship Slip
Present scholarship slip for encoding grantee
4* Proceeds to Accounting section for Prepares certification of billing 3 minutes Accounting Clerk Certificate of Billing
assessment / billing
*Not included in the scholarship process; it’s the next step to enrolment process after scholarship/grant is confirmed
Student Scholarship / Grant Application and Availment

Availability of service: Enrollment period, Daily 8:00 am – 5:00 pm

Who may avail:
Must be a Filipino citizen
Must be a High School Graduate
Must be a recipient of a Scholarship and or Grant

What are the requirements: ID and Certification from scholarship sponsor

How to avail of the service (for old scholars)

Step Applicant / Client Activity
1 Presents photocopy of Report
of Grades (of previous semes-
ter)
Service Provider Activity Duration of Activ- Person In Charge Forms/Documents to obtain
ity or comply
Evaluates and verifies maintenance of 20 minutes Scholarship Coordina- Scholarship Form
a General Weighted Average tor
(GWA) of the scholarship pro-
gram or grant
Determines whether the student has
maintained the scholarship or
grant

2 Presents the completed schol- Evaluates the completeness of infor- 10 minutes Scholarship Scholarship Slip
arship form mation Coordinator
Presents the Preliminary Determines regular number of subject
Registration Form (PRF) of units earned for the semester
subjects to be taken Confirms the continuance of the schol-
arship / grant
3 *Proceed for encoding Encodes name of scholar 5 minutes Student Assistant Scholarship Slip
*Present scholarship slip for
encoding
4* Proceed to accounting for Preparation of certification of billing 5 minutes Accounting Clerk Certificate of Billing
assessment
Applying for Student Assistantship

Schedule of availability of service: Daily 8:00 am – 5:00 pm depending on the availability of slots
Who may avail:
Must be a Filipino citizen,
Must either be an Entering Freshman or Old student
Must have a passing grade

What are the requirements: ID and COR

Person In-Charge: Scholarship Coordinator

How to avail of the service:

Step Applicant / Client Service Provider Activity Duration of Activity Forms/Documents to ob-
Activity tain / comply
1 Recruits Student Assistants (SA)
2 Post information re SA opportunity 10 minutes
3 Presents photo- Evaluates and verifies maintenance of a General 20 minutes Scholarship Form
copy of report of Weighted Average (GWA) of the scholarship
grades (previous program or grant
semester) and Determines if applicant qualifies for the Student
application letter Assistantship
4 Interviews 15 minutes
5 Orients 30 minutes
6 Deploys qualified applicants 30 minutes
7 Monitors and evaluates 15 minutes CS Form No. 48

Guidance Counseling and Testing Center Services Mission Statement

The Guidance Counseling and Testing Center Services, has as its primary mission in promoting and enhancing the quality of life of DOSCST students and aiding in their reten-
tion, by offering prevention and wellness, counseling, follow-up and referral, emotional, or interpersonal difficulties that arise during the educational process. Toward this
goal, the GCTC provides timely and confidential supportive counseling services of the highest possible quality, prevention-oriented psycho-educational programming, and re-
ferral for long-term or specialized clinical services.
Taking of the State College Aptitude and Scholarship Test (SCAST)

Schedule of Availability: (Regular Schedule) Every Friday from January 25 to April 26, 2013;
(Special Schedule) Every Mondays, Wednesdays, and Fridays in May and October 2013;
Time schedule: 8:30-10:00am & 10:00-11:30am; 1:30-3:00pm & 3:00-4:30pm
Who may avail the service: Prospective enrollees
What are the requirements:
Official receipt of testing fee
Ballpoint pen with black or blue ink / Pencil
High school identification card/Diploma/Report Card/ALS Certificate of Rating

How to avail the Service

Steps Applicant / Client Service Provider / Activity Person Fees Forms Duration of OUTPUT FROM THE
Activity Responsible Activity under SERVICE PROVIDER
Normal Circum-
stances
1 Pays testing fee at the Cashiering unit receives pay- Cashier P50.00 (during the none 10 minutes Testing fee officially
Cashiers section ment regular schedule) receipted
P100.00 (during the
special schedule)
2 Presents the require- Guidance Counseling and Testing of- none none 2 minutes Qualification of appli-
ments to the testing Testing Center (GCTC) exam- ficer cant to take the test is
center ines completeness of require- confirmed
ments
3 Takes the State Col- GCTC personnel administer Testing of- none Student 10 minutes to Test administered
lege Aptitude and test ficer answer accomplish the
Scholarship Test sheet answer sheet
(SCAST) 1 hour to finish
the test
4 Claims the SCAST Re- GCTC personnel interprets Guidance none logbook 5 minutes SCAST result released.
sult the result personnel

Note: Freshman comes before examination time. Calculator and food are not allowed inside the testing room. Official examination results shall be released a week after the test was taken and
shall be claimed at the GCTC together with the official receipt. Request for second copy of printed result requires payment of P20.00 at the Cashier’s office.
 B. REGISTRAR
ENROLMENT / REGISTRATION OF A INCOMING (FRESHMAN) STUDENT
Requirements:

Form 138-A with the original signa- Medical certificate from any govern- 1 pc. stamped window envelope
ture of the Principal ment physician Interview (for BS Nursing and BPE-SPE only)
SCAST Result NSO-authenticated Birth Certificate (1 Certification from DepEd ALS Division Coordinator
Certificate of Good Moral Character original and 1 photocopy) duly approved by the superintendent (for ALS
1 long brown envelope 4 pcs. recent 2x2 ID picture clients only)

PROCESSES PROCESSES / SERVICES PROVIDED DURATION TO RESPONSIBLE / ASSOCIATED FEES FORMS

TO BE FOLLOWED BY A CLIENT BY DOSCST FINISH THE ACCOUNTABLE
(Mga pamaagi o proceso nga sundon ug TRANSACTION PERSONNEL (Mao ni ang inyong (Dokumento
tumanon sa usa ka moeskwela sa Tate (Proceso sa serbisyo nga ihatag sa (Trabahante sa balayronon) nga gamiton /
para dali ra mahuman) taga Tate ngadto sa usa ka kliyente) (Panahon sa pag- Tate nga inyong madawat)
proceso) doulon)
Step 1 INFORMATION DESK Information desk officer …
Client prepares his/her requirements Assists and/or answers all queries of 3-5 minutes Robin Cabingatan P 0.00 None
Proceeds to Information Desk the client. or his alternate/s
(Libre, walay ba-
Guides the client where to go yad)
Asks for information regarding enrol-
ment and/or other processes Checks the requirements
Step 2 ADVISING/ENCODING @ DE- Adviser / Encoder or Enrolling of-
PARTMENTS ficer …
Proceeds to the Department or Institute Encourages client to pay first the Organization - 1 Only 1 collector Department / Insti-
where his/her preferred program is membership fees for his/her minute per dep’t/ tute membership
institute for the 3 Org membership
offered department organization, SSG fee – P25 only
SSG – 1 minute fees fee receipt
and Sidlakan
Pays the membership fees of his/her Dep’t Chairs of
Checks the basic requirements for Sidlakan – 1 mi- SSG membership
department/institute organization, Social Science & (SSH – P25, ETeT –
SSG (student council) and Sidlakan enrolment, e.g. HS Card, SCAST nute fee receipt
Humanities (SSH), P25, ET – P 25, MNS
(publication). Approaches a faculty result, etc. Advising – 5 Education Sidlakan mem-
adviser; shows his/her TOR – P25, ICS – P25,
Using his/her own network account, minutes &Teacher Train- bership fee
(informative copy), gives a brown ARD – P25, NHC –
the encoder assigns the client’s ing (ETeT), Engi-
envelope and 1 pc ID picture. PRF – 5 minutes neering & Tech- P25) receipt
subjects on e-sms
nology (ET), SSG – P15
Then approach a faculty encoder / enrol- Copies the IDNo onto the PRF but Encoding – 5 to 7 PRF for scholar-
Mathematics &
ling officer. (Note: If the client is ap- gives a PASS slip only to a pay- minutes. Natural Science Sidlakan – P25 ship applicant
plying for a scholarship/grant, after ing client. (PRF is issued to (MNS), Infor-
Scholarship only
enrolling, he/she should go to FASST mation and Com-
scholarship applicants and oth-
In-charge at the Graduate School. (FASST) puter Studies SCHOLARSHIP
er grantees only.)
(ICS), and Insti- slip
Adviser/encoder directs the scholar- 5 minutes
tute Deans of
ship applicant or grantee. (IARD) and INHC
 B. REGISTRAR
Step 3 ASSESSMENT / BILLING @ AC- Accounting personnel …
COUNTING

Gets priority number Tells the client to wait for his/her 2-3 minutes Accounting Per- None Billing form
Waits for his/her turn name to be called or flashed on sonnel
Submits form to the assessor screen at the Cash Section
Leaves the form and goes to the Cash Submits Billing forms to Cash Sec-
section tion by bunch

Step 4 PAYMENT @ CASH SECTION Cashier / Disbursing Officer / Clerk

…

Waits for his/her turn. His/her name will Calls or flashes onscreen the name 2-3 minutes Cashiering P800 or more OR for Tuition
be called through Public Address of a client/enrollee Personnel + Insurance P35 + and other Fees
(Sound) System. Receives payment ID - P100 COR form
Pays his/her dues Gives the client his/her Official Re- P100/day of late
Gets the Official Receipt (OR) ceipt enrolment
Advises student to go to the next
transaction point

Step 5 OFFICIAL REGISTRATION @ Registrar personnel …

REGISTRAR
Client submits all requirements
For paying clients, he/she shows the at-
tending personnel the Official Re-
ceipt
For Scholars / grantees, he/she shows the
form with the SCHOLAR mark
Receives his/her Certificate of Registra-
tion (COR)
Checks the requirements 2-3 minutes Registrar None COR form
Checks for the Official Receipt/s Personnel
and/or checks for the status in All requirements
the SCHOLARSHIP slip
Stamps the mark OFFICIALLY EN-
ROLLED on the COR and gives
the same to the client
Advises the student to go to the
next transaction point

Step 6 OTHER REQUIREMENTS @ LIBRARY & STUDENT SERVICES DIREC-

TORATE

Library ID Library ID 10-25 minutes Library and Stu- None

Picture-taking for School ID @ OSA School ID @ OSA dent Services P100
Student Information @ GCTC Student Information @ GCTC Personnel
 B. REGISTRAR
ENROLMENT / REGISTRATION OF A TRANSFEREE
Requirements:

Certificate of transfer credential/honorable
dismissal
Informative Copy of Transcript of Records
Medical certificate from any government
physician
NSO-authenticated Birth Certificate (1 original 1 pc. stamped window envelope
and 1 photocopy) Interview (for BS Nursing and BPE-SPE only)
4 pcs. recent 2x2 ID picture

PROCESSES PROCESSES / SERVICES PROVIDED DURATION TO RESPONSIBLE / ASSOCIATED FEES FORMS

TO BE FOLLOWED BY A CLIENT BY DOSCST FINISH THE ACCOUNTABLE
(Mga pamaagi o proceso nga sundon ug TRANSACTION PERSONNEL (Mao ni ang inyong (Dokumento
tumanon sa usa ka moeskwela sa Tate (Proceso sa serbisyo nga ihatag sa (Trabahante sa balayronon) nga gamiton /
para dali ra mahuman) taga Tate ngadto sa usa ka kliyente) (Panahon sa pag- Tate nga inyong madawat)
proceso) doulon)
Step 1 INFORMATION DESK Information desk officer …
Client prepares his/her requirements Assists and/or answers all queries of 3-5 minutes Robin Cabingatan P 0.00 None
Proceeds to Information Desk the client. or his alternate/s
(Libre, walay ba-
Guides the client where to go yad)
Asks for information regarding enrol-
ment and/or other processes Checks the requirements
Step 2 ADVISING/ENCODING Adviser / Encoder or Enrolling of-
@ DEPARTMENTS ficer …
Proceeds to the Department or Institute Encourages client to pay first the Organization - 1 Only 1 collector Department / Insti-
where his/her preferred program is membership fees for his/her minute per dep’t/ tute membership
institute for the 3 Org member-
offered department organization, SSG fee – P25 only
SSG – 1 minute fees ship fee re-
and Sidlakan
Pays the membership fees of his/her Dep’t Chairs of ceipt
Checks the basic requirements for Sidlakan – 1 mi-
department/institute organization, Social Science & (SSH – P25, ETeT –
SSG (student council) and Sidlakan enrolment, e.g. HS Card, SCAST nute SSG member-
Humanities (SSH), P25, ET – P 25, MNS
(publication). Approaches a faculty result, etc. ship fee re-
Advising – 5 Education – P25, ICS – P25,
adviser; shows his/her TOR Using his/her own network account, &Teacher Train- ceipt
minutes ARD – P25, NHC –
(informative copy), gives a brown ing (ETeT), Engi-
the encoder assigns the client’s Sidlakan
envelope and 1 pc ID picture. PRF – 5 minutes neering & Tech- P25)
subjects on e-sms membership
nology (ET), SSG – P15 fee receipt
Then approach a faculty encoder / enrol- Copies the IDNo onto the PRF but Encoding – 5 to 7
Mathematics &
ling officer. (Note: If the client is ap- gives a PASS slip only to a pay- minutes. Natural Science Sidlakan – P25
plying for a scholarship/grant, after ing client. (PRF is issued to (MNS), Infor-
Scholarship PRF for schol-
enrolling, he/she should go to FASST mation and Com-
scholarship applicants and oth- arship appli-
In-charge at the Graduate School. (FASST) puter Studies
er grantees only.) cant only
5 minutes (ICS), and Insti-
Adviser/encoder directs the scholar-
tute Deans of SCHOLARSHIP
ship applicant or grantee. (IARD) and INHC slip
 B. REGISTRAR
Step 3 ASSESSMENT / BILLING @ AC- Accounting personnel …
COUNTING
Gets priority number Tells the client to wait for his/her 2-3 minutes Accounting Per- None Billing form
Waits for his/her turn name to be called or flashed on sonnel
Submits form to the assessor screen at the Cash Section
Leaves the form and goes to the Cash Submits Billing forms to Cash Sec-
section tion by bunch

Step 4 PAYMENT @ CASH SECTION Cashier / Disbursing Officer / Clerk

…
Waits for his/her turn. His/her name will Calls or flashes onscreen the name 2-3 minutes Cashiering P800 or more OR for Tuition
be called through Public Address of a client/enrollee Personnel + Insurance P35 + and other Fees
(Sound) System. Receives payment ID - P100 COR form
Pays his/her dues Gives the client his/her Official Re- P100/day of late
Gets the Official Receipt (OR) ceipt enrolment
Advises student to go to the next
transaction point

Step 5 OFFICIAL REGISTRATION @ Registrar personnel …

REGISTRAR
Client submits all requirements Checks the requirements 2-3 minutes Registrar None COR form
For paying clients, he/she shows the at- Checks for the Official Receipt/s Personnel
tending personnel the Official Re- and/or checks for the status in All requirements
ceipt the SCHOLARSHIP slip
For Scholars / grantees, he/she shows Stamps the mark OFFICIALLY EN-
the form with the SCHOLAR mark ROLLED on the COR and gives
Receives his/her Certificate of Registra- the same to the client
tion (COR) Advises the student to go to the
next transaction point

Step 6 OTHER REQUIREMENTS @ LIBRARY & STUDENT SERVICES DIREC-

TORATE

Library ID Library ID 10-25 minutes Library and Stu- None

Picture-taking for School ID @ OSA School ID @ OSA dent Services P100
Student Information @ GCTC Student Information @ GCTC Personnel

Note to Clients: Only the personnel from the Cash section are authorized to collect fees. However, recognized student organizations have their own fees.
They designate officer/s to collect fees. If you are in doubt, or found irregularity/ies, Note to Clients: Only the personnel from the Cash section are authorized to collect fees. However, recognized student organizations
have their own fees. They designate officer/s to collect fees. If you are in doubt, or found irregularity/ies, please, report to the VP for Academic Affairs at the College Library (Southwest wing) or VP for Administrative
Affairs at Admin Building, 2F, Door 1 or write your concern on paper and drop it in our Transparency Box at the Main Lobby. Thank you. – DOSCST Administration
ENROLMENT / REGISTRATION OF RETURNING (REGULAR) STUDENT

Duly accomplished clearance Medical certificate (first term only) 1 pc. stamped window envelope
Grades from previous semester Scholarship requirement (grade
maintenance)

PROCESSES PROCESSES / SERVICES PROVIDED DURATION TO FIN- RESPONSIBLE / ASSOCIATED FORMS

TO BE FOLLOWED BY A CLIENT BY DOSCST ISH THE TRANSAC- ACCOUNTABLE FEES
(Mga pamaagi o proceso nga sundon ug TION PERSONNEL (Dokumento
tumanon sa usa ka moeskwela sa Tate (Proceso sa serbisyo nga ihatag sa (Trabahante sa (Mao ni ang nga gamiton /
para dali ra mahuman) taga Tate ngadto sa usa ka (Panahon sa pag- Tate nga inyong inyong balay- madawat)
kliyente) proceso) doulon) ronon)

Step 1 INFORMATION DESK Information desk officer …

Client prepares his/her requirements Assists and/or answers all queries 3-5 minutes Robin Cabingatan P 0.00 None
Proceeds to Information Desk of the client. or his alternate/s
(Libre, walay
Guides the client where to go bayad)
Asks for information regarding enrolment
and/or other processes Checks the requirements

Step 2 ADVISING/ENCODING @ DE- Adviser / Encoder or Enrolling

PARTMENTS officer …
Proceeds to the Department or Institute Encourages client to pay first the Organization - 1 Only 1 collector Department / Org member-
where his/her preferred program is membership fees for his/her minute per dep’t/institute Institute mem- ship fee receipt
offered department organization, SSG for the 3 fees bership fee –
SSG – 1 minute SSG member-
and Sidlakan Dep’t Chairs of P25 only
Pays the membership fees of his/her de- Social Science & ship fee receipt
Checks the basic requirements for Sidlakan – 1 minute
partment/institute organization, SSG Humanities (SSH),
(student council) and Sidlakan enrolment, e.g. HS Card, Sidlakan mem-
Advising – 5 Education (SSH – P25,
(publication). Approaches a faculty SCAST result, etc. bership fee
minutes &Teacher Training ETeT – P25, ET –
adviser; shows his/her TOR Using his/her own network ac- (ETeT), Engineer-
(informative copy), gives a brown PRF – 5 minutes P 25, MNS – receipt
count, the encoder assigns the ing & Technology
envelope and 1 pc ID picture. (ET), Mathematics P25, ICS – P25, PRF for scholar-
client’s subjects on e-sms Encoding – 5 to 7
& Natural Science ARD – P25, NHC ship applicant
Then approach a faculty encoder / enrol- Copies the IDNo onto the PRF but minutes.
(MNS), Infor- – P25)
ling officer. (Note: If the client is ap- gives a PASS slip only to a pay- only
Scholarship (FASST) mation and Com-
plying for a scholarship/grant, after ing client. (PRF is issued to puter Studies SSG – P15 SCHOLARSHIP
enrolling, he/she should go to FASST 5 minutes (ICS), and Institute
scholarship applicants and Sidlakan – P25 slip
In-charge at the Graduate School. Deans of
other grantees only.)
(IARD) and INHC
Adviser/encoder directs the schol-
arship applicant or grantee.
ENROLMENT / REGISTRATION OF RETURNING (REGULAR) STUDENT

Duly accomplished clearance Medical certificate (first term only) 1 pc. stamped window envelope
Grades from previous semester Scholarship requirement (grade mainte-
nance)

Step 3 ASSESSMENT / BILLING @ Accounting personnel …

ACCOUNTING
Gets priority number Tells the client to wait for his/her 2-3 minutes Accounting Per- None Billing form
Waits for his/her turn name to be called or flashed on sonnel
Submits form to the assessor screen at the Cash Section
Leaves the form and goes to the Cash Submits Billing forms to Cash Section
section by bunch

Step 4 PAYMENT @ CASH SECTION Cashier / Disbursing Officer / Clerk

…

Waits for his/her turn. His/her name will Calls or flashes onscreen the name 2-3 minutes Cashiering P800 or more OR for Tuition
be called through Public Address of a client/enrollee Personnel + Insurance P35 + and other Fees
(Sound) System. Receives payment ID - P100 COR form
Pays his/her dues Gives the client his/her Official Re- P100/day of late
Gets the Official Receipt (OR) ceipt enrolment
Advises student to go to the next
transaction point

Step 5 OFFICIAL REGISTRATION @ Registrar personnel …

REGISTRAR
Client submits all requirements Checks the requirements 2-3 minutes Registrar None COR form
For paying clients, he/she shows the Checks for the Official Receipt/s Personnel
attending personnel the Official and/or checks for the status in All require-
Receipt the SCHOLARSHIP slip ments
For Scholars / grantees, he/she shows Stamps the mark OFFICIALLY EN-
the form with the SCHOLAR mark ROLLED on the COR and gives
Receives his/her Certificate of Registra- the same to the client
tion (COR) Advises the student to go to the next
transaction point
Step 6 OTHER REQUIREMENTS @ LIBRARY & STUDENT SERVICES
DIRECTORATE
Library ID Library ID 10-25 minutes Library and P100 None
Picture-taking for School ID @ OSA School ID @ OSA Student Services
Student Information @ GCTC Student Information @ GCTC Personnel
ENROLMENT / REGISTRATION OF RETURNING (REGULAR) STUDENT

PROCESSES PROCESSES / SERVICES PROVIDED DURATION TO FIN- RESPONSIBLE / ASSOCIATED FEES FORMS
TO BE FOLLOWED BY A CLIENT BY DOSCST ISH THE TRANSAC- ACCOUNTABLE
(Mga pamaagi o proceso nga sundon ug TION PERSONNEL (Mao ni ang inyong (Dokumento nga
tumanon sa usa ka moeskwela sa Tate (Proceso sa serbisyo nga ihatag sa (Trabahante sa balayronon) gamiton / mada-
para dali ra mahuman) taga Tate ngadto sa usa ka kliyente) (Panahon sa pag- Tate nga inyong wat)
proceso) doulon)
CHANGING MATRICULATION Registrar personnel …
Student secures a Change of Matriculation Issues a change of subject form Securing the form - Any registrar per- None Change of Ma-
form from the Registrar’s office 1 minute sonnel triculation form
Fills-in the form and state the reason/s of Competing the
changing the subject/s form – 3 minutes

Student presents this form first to the Receives and checks the signatures Adviser signature –
adviser then to the director of instruc- of the adviser and director for 1 minute Adviser None Student copy of
tion for approval and finally to the of- instruction Director for In- approved
fice of the registrar Enters the changed subject in the e- struction signature Director for In- Change of Ma-
Student submits the accomplished form sms – 1 minute struction triculation form
to any Registrar personnel Gives a copy of the form with signa-
ture of the registrar to the student Registrar staff

COMPLETING ACADEMIC RE-

QUIREMENTS (for those with
INC and/or 4.0)
During examination period, the student Registrar staff checks the report of 2 minutes Any Registrar staff Free if filed during Report of grades
asks for the Completion form from the grades examination period; with deficiencies
Registrar. Checks the official receipt P50 per subject if incurred within
Else, he/she goes to the Cash section and Issues completion form otherwise the last 2 semes-
pays the fee. Presents the OR and re- ters
port of grades to any Registrar Official receipt
Staff/clerk verifies the form entries
Completes the form
Writes the reason of securing the form Checks if the form is duly signed by 1 minute Registrar staff Completion Form
the adviser and subject teacher
Presents this form first to the adviser and Receives and forwards the form to 2 minutes Academic Adviser Accomplished
then to the instructor for their signa- Subject teacher Completion Form
the Registrar for approval
tures
Submits the form for approval of the Chief
Registrar Teacher gives a removal examination 1 minute
or lets Subject teacher Accomplished
When approved, the student is permitted Time is variable
to take
ENROLMENT / REGISTRATION OF RETURNING (REGULAR) STUDENT
PROCESSES PROCESSES / SERVICES PROVIDED BY DURATION TO RESPONSIBLE / AC- ASSOCIATED FORMS
TO BE FOLLOWED BY A CLIENT DOSCST FINISH THE COUNTABLE PER- FEES
(Mga pamaagi o proceso nga sundon (Proceso sa serbisyo nga ihatag sa TRANSACTION SONNEL (Mao ni ang (Dokumento
para dali ra mahuman) taga Tate ngadto sa usa ka kliyente) (Panahon sa pag- (Trabahante sa Tate inyong balay- nga gamiton /
proceso) nga inyong doulon) ronon) madawat)

When approved, the student is permit- Teacher gives a removal examination Time is variable Subject teacher Accomplished
ted to take removal examination or or lets the student comply other Completion
complete other course require- course requirements 5 minutes Form
ments Teacher goes to the Registrar and
writes the rating on the Ratings 1 minute Registrar staff
Book
Staff receives the duly accomplished
and completely signed form with
the rating.
A copy is given to the instructor
Registrar staff enters the completed
grade in the e-sms
REQUESTING TRANSCRIPT OF REC- Registrar personnel …
ORDS
Student submit request of Transcript of Checks Official Receipts Cashiering staff P20 per page Request form
Records (TOR) to any registrar staff Receives and records the request 10 minutes
Retrieves and checks student’s rec- Registrar staff
ord
Processes the Transcript of Records
Mails to the requesting school
ADVANCED CREDITING OF SUBJECTS Registrar personnel …
(for Transferees)
Client (transferee) asks for an Advance Checks the Transcript of Records Cashiering staff P5 per ap- TOR from for-
Crediting of Subjects form from the (TOR) of the student 3 minutes proved subject mer school
Registrar Gives the Advance Crediting of Sub- Registrar staff Advanced Cred-
jects form to the client iting Subject
Form
Fills-out the form and submits to the Receives and records the grade on Academic Adviser Duly accom-
adviser of the department where the the course 5 minutes plished, com-
subject is handled for evaluation and applied Evaluating Officer pleted and ap-
validation proved Ad-
Submits the approved by the evaluating Department Chair/ vanced Credit-
officer and the department chairman Institute Dean ing of Subject
to any Registrar staff form
SUBSTITUTING COURSES Registrar personnel …
Client secures a Substitution form from Checks report of grades and corre- 3 minutes Free Report of
the Registrar sponding courses applied Grades
Issues a substitution form
 ENROLMENT / REGISTRATION OF RETURNING (REGULAR) STUDENT
PROCESSES PROCESSES / SERVICES PROVIDED BY DURATION TO FIN- RESPONSIBLE / AC- ASSOCIATED FEES FORMS
TO BE FOLLOWED BY A CLIENT DOSCST ISH THE TRANSAC- COUNTABLE PER-
(Mga pamaagi o proceso nga sundon ug TION SONNEL (Mao ni ang inyong (Dokumento nga
tumanon sa usa ka moeskwela sa Tate (Proceso sa serbisyo nga ihatag sa taga (Trabahante sa Tate balayronon) gamiton / mada-
para dali ra mahuman) Tate ngadto sa usa ka kliyente) (Panahon sa pagpro- nga inyong doulon) wat)
ceso)
Fills-out the form and submits to the adviser of Receives and records the grade on 5 minutes
the department for approval the course
Submits to the in-charge once approved by the applied for substitution
department chairman
REQUESTING FOR AN HONORABLE DISMISSAL
Client fills-out an exit clearance form Registrar staff issues an exit clear- 3 minutes Registrar Staff Free Exit Clearance
ance form form
Client pays the service fee at Cashiering section Cashiering staff collects payment 5 minutes Cashiering staff OR
Presents the exit clearance and official and gives Official Receipt (OR) to Registrar Staff P50
receipt to any Registrar staff client 3 minutes Honorable Dismis-
Registrar staff checks OR and cre- sal
dentials of client
Issues an honorable dismissal to
client
Signs in the logbook re transaction Keep record of honorable dismissal 3 minutes Registrar Staff
issued in the student’s permanent
record
REQUESTING FOR CERTIFICATION, AUTHENTICA- Registrar personnel …
TION AND VERIFICATION (CAV)
Client completes an exit clearance form Issues an exit clearance form Time varies Registrar Staff Free Exit Clearance
form
Client pays the service fee at cashiers’ office Checks the credentials of client 5 minutes Cashiering staff P75 Certification, Au-
Presents the exit clearance and official Issues an certification, authentica- thentication and
receipt to the registrar in-charge tion and verification (CAV) to cli- Registrar Staff Verification (CAV)
ent
Signs in the Transactions logbook Keeps record of CAV issued in the 3 minutes Registrar Staff
student’s permanent record VPAA
REQUESTING FOR A TRANSCRIPT OF RECORDS Registrar personnel …
AND DIPLOMA (for DOSCST Graduates)
Client completes an exit clearance form Issues an exit clearance form Time varies Registrar Staff Exit Clearance
form
Client pays the service fee at Cashiering section Checks the credentials of client 5 minutes Cashiering staff Board courses – P500 Official Receipt
Presents the exit clearance and official Issues a Diploma and Transcript of Registrar Staff Non-Board Courses – Diploma
receipt to the registrar in-charge Records to the client P400 Transcript of Rec-
TOR – P20/page ords
Signs in the logbook re transaction Keeps record of Diploma and Tran- 3 minutes Registrar Staff
script of Records issued in the stu-
dent’s permanent record
 EN
PROCESSES PROCESSES / SERVICES PROVIDED BY DURATION TO RESPONSIBLE / AC- ASSOCIATED FEES FORMS
TO BE FOLLOWED BY A CLIENT DOSCST FINISH THE COUNTABLE PER-
(Mga pamaagi o proceso nga sundon ug TRANSAC- SONNEL (Mao ni ang inyong (Dokumento nga
tumanon sa usa ka moeskwela sa Tate para (Proceso sa serbisyo nga ihatag sa TION (Trabahante sa Tate balayronon) gamiton / mada-
dali ra mahuman) taga Tate ngadto sa usa ka kliyente) (Panahon sa nga inyong doulon) wat)
pagproceso)
REQUESTING FOR REPORT OF GRADES Registrar personnel …
Client asks for the report of grades Prints and issues report of grades cer- Cashiering staff Free but P25 for Report of Grades
tified by the Chief Registrar 3 minutes Registrar Staff every subsequent
request due to loss
REQUESTING FOR LEAVE OF ABSENCE Registrar personnel …
(LOA)

Client asks for the leave of absence form Issues a leave of absence form Registrar Staff Free Leave of absence
3 minutes form
Completes the form, states reason of ab- Receives the accomplished form and Registrar Staff
sence and submits to the adviser and records the same in the students 3 minutes Academic Adviser
department chairman for approval permanent record Dept Chairman /
Institute Dean
APPLYING FOR GRADUATION Registrar personnel …
Client asks for an application for gradua- Issues an application for graduation Registrar Staff Free Application for
tion form form 3 minutes Graduation form
Fills-out the form, submits to the adviser Receives the accomplished form and Registrar Staff
and department chairman for recom- records the same in the list of gradu- 3 minutes
mendation ating students
REQUESTING FOR AN EVALUATION OF Registrar personnel …
SUBJECTS
Client asks for an evaluation form Retrieves student record Cashiering staff P20 Evaluation form
Issues an evaluation form certified by 10 minutes
the Chief Registrar Registrar Staff
REQUESTING FOR THE CERTIFICATION OF Registrar personnel …
CREDENTIALS (TOR and Diploma)
Client asks for the certification of creden- Issues credentials certified by the Chief Registrar Staff P5 per page Certified Creden-
tials (TOR and diploma) Registrar 10 minutes tials
Note to Clients: Only the personnel from the Cash section are authorized to collect fees. However, recognized student organizations have their own fees. They designate officer/s to collect fees. If you are in doubt, or found irregularity/
ies, please, report to the VP for Academic Affairs at the College Library (Northwest wing) or VP for Administrative Affairs at Admin Building, 2F, Door 1 or write your concern on paper and drop it in our Transparency Box at the Main
Lobby. Thank you. – DOSCST Administration
 C. ACCOUNTING

ACCOUNTING (BILLING / CASHERING)

Requirements:
At least P800
Clearance

PROCESSES PROCESSES / SERVICES PROVIDED DURATION TO RESPONSIBLE / ASSOCIATED FORMS

TO BE FOLLOWED BY A CLIENT BY DOSCST FINISH THE ACCOUNTABLE FEES (Dokumento nga
(Mga pamaagi o proceso nga sundon ug (Proceso sa serbisyo nga ihatag sa TRANSACTION PERSONNEL (Mao ni ang gamiton / mada-
tumanon sa usa ka moeskwela/kliyente taga Tate ngadto sa usa ka kliyente) (Panahon sa pag- (Trabahante sa inyong balay- wat)
sa Tate para dali ra mahuman) proceso) Tate nga in- ronon)
yong doulon)
ASSESSMENT/BILLING DURING ENROL-
MENT
Student presents PASS SLIP from the Accounting clerk checks the subjects 5 minutes Clerk in-charge None PASS SLIP from ad-
adviser or from the Scholarship coor- enrolled by the student of Student Ac- viser or from Schol-
dinator Clerk processes and prints assess- counts arship Coordinator
ment / billing form
Office student assistant submits Billing Form
billing forms in bulk to Cashiering
section
Clerk tells student to wait for his/her
name to be called or flashed on
screen at the Cashiering section
for him/her to pay the corre-
sponding dues
SECURING (PRELIMS / MIDTERMS) EXAMINATION PERMIT / PAYING OF RE-
MAINING BALANCE
Student requests for examination permit Clerk processes payment 5 minutes Clerk in-charge Certain or full Permit
Pays his/her dues in full or by install- Prints and issues permit to student of Student Ac- amount
ment counts
If cannot pay the installment, proceeds
to the office of the VP Administrative VPAF Promisory note
Affairs for securing the promisory
note
SECURING FINAL EXAMINATION PERMIT / PAYING OF REMAINING BALANCE

Student accomplishes and shows his/her Checks clearance 5 minutes Clerk in-charge Certain or full Clearance
clearance to Student Accounts clerk Prints and issues permit of Student Ac- amount Permit
If can’ fully pay, proceeds to the office of counts
the VP Administrative Affairs to secure VPAF Promisory note
a promisory note
 C. ACCOUNTING
ACCOUNTING (BILLING / CASHERING)
Requirements:

At least P800
Clearance
PROCESSES PROCESSES / SERVICES PROVIDED BY DOSCST DURATION TO RESPONSI- ASSOCIATED FEES FORMS
TO BE FOLLOWED BY A CLIENT (Proceso sa serbisyo nga ihatag sa taga Tate FINISH THE BLE PER- (Mao ni ang in- (Dokume
(Mga pamaagi o proceso nga sundon ug tu- ngadto sa usa ka kliyente) TRANSACTION SONNEL yong balayronon) nto nga
manon sa usa ka moeskwela sa Tate para dali (Panahon sa (Trabahan gamiton /
ra mahuman) pagproceso) te nga madawat)
doulan)
PAYING FOR TRANSCRIPT OF RECORDS AND OTHER ACADEMIC RELATED DOCUMENTS/PROCESSES
(Pls. refer to the Enrolment, Library and other Student Services)
PAYING OF DUES DURING ENROLMENT 5 minutes Cashier see schedule below OR
Student waits for his/her turn (his/her name Cashiering section student assistant at Cashier- Fees Amount Course Fee / Unit
will be called or flashed on screen) ing section calls the name of the student or
flashes the name of the student onscreen Registration Fee 106.00 BS Nursing 358.00
Pays the assessed amount Library Fee 129.00 BPE/BSIT/BSCE 117.00
Receives payment
Receives an Official Receipt Athletics Fee 106.00 BSHRM 175.00
Issues Official Receipt to student Health Services 106.00 BSC/BSIT/BSBA-EP 150.00
Dental Fees 53.00 Other Programs 74.00
Student Activity 96.00 Other Miscellaneous Fees
ID 100.00 HRMLab/subj. 1,000.00
Maintenance Fee 138.00 BPELabFee/unit 106.00
CWTS/NSTP 111.00 EDP/module 643.00
Psycho Test 21.00 Speech Lab 350.00
Internet Fee 159.00 Sci Lab/subject 212.00
Dev. Fee 500.00 CompLab/hr/wk 319.00
Guid. Counselng 53.00 EngTechLab/unit 106.00
Fac Improve-
ment 53.00 Agri-SciLab/subjct 212.00
Culture and Arts 100.00 DevComLab subj 106.00
Comm Res & Ext. 27.00 NursingLab/subjct 212.00
Studnt Handbook 53.00 Crim Lab/subject 300.00
Sub-Total Php 1911 Advantage Fee
Late Registration 133.00
 D. LIBRARY
An academic library is established to serve a university, college and any
other institution which forms part of or is associated with an institution of higher Office Address Library Complex, Martinez Drive, Dahican, Mati City, Davao Orien-
tal
learning. The primary function of an academic library is to contribute towards the
Contact Nos. 3884-556 loc.# 817
teaching and research programs of the university. It is designed as a teaching
Unit Head Maida C. Santos, MLIS
component; a stimulus to independent intellectual development and an essential Head Librarian
resource to a well-rounded liberal education. The principal objective of an aca- Personnel Mrs. Alicia E. Motilla, RL
demic library therefore, is to serve the needs of the main categories of users Instructor I / Reference Librarian (Area I In-Charge)
namely: the undergraduate and post graduate students; the academic and re- Mrs. Catharine G. Caballero, MLIS
search staff, and administrative personnel (Claravall 2005). Instructor I / Technical Services Librarian (Mini-AVR /MM In-
Charge)
Public / Reader’s Services Miriam A. Jaljis
Reference Librarian (Area II, In-Charge)
Public/reader’s services include circulation and reference activities. Its Rhio D. Gallego
primary operations involve direct contact with customers and responsibility of Library Assistant
providing their needs.
Ghaleb J. Halipa
Library Assistant
Reference activities:
Alex C. Ludia
Directional and general information
Library Assistant
Information “look up” for the client /Use of Online Public Access Catalog
(OPAC or WebOPAC)
Research consultation (referencing, term paper etc.)
Library Instruction
Reader’s Adviser Service-helping readers find what they want by recommend- Requirements
ing a specific title
Validated College ID
Circulation and subject accessibility: Library registration form
Charging out materials to borrowers Letter of intent to use the library with ID (outsiders)
Checking in returned materials Reservation Form (Mini-AVR use)
Returning materials to their proper places in the library Locker Rental Form
Carrying out necessary housekeeping tasks in such a way as to keep the col-
lection in good order Fees
Assessing fines and fees
Interlibrary Loan, referral and networking P25.00 per week for outsiders (entrance fee)
Reserve P30.00 per day is collected once book is due (reserve & all circulating re-
Serials sources)`
Media Services P10.00 LCD Projector for 1 hour usage
Circulation P1.00 per day locker rental
General References
Special collection
Government information-NSO depository center etc
Electronic /online services: Phil E-Lib resources, Proquest Central & DOST
Starbooks Project
How to avail of the Service
PROCESSES PROCESSES / SERVICES PROVIDED DURATION TO RESPONSIBLE / AC- ASSOCIATED FEES FORMS
TO BE FOLLOWED BY A CLIENT BY DOSCST FINISH THE COUNTABLE PER- (Mao ni ang inyong (Dokumento
(Mga pamaagi o proceso nga sundon ug (Proceso sa serbisyo nga ihatag sa TRANSACTION SONNEL balayronon) nga gamiton /
tumanon sa usa ka moeskwela sa Tate taga Tate ngadto sa usa ka (Panahon sa (Trabahante sa Tate madawat)
para dali ra mahuman) kliyente) pagproceso) nga doulon)
REGISTERING IN THE LIBRARY (Student)
Student brings Certificate of Registration Library assistant checks COR and 5 minutes Library Assistants Free COR
(COR) with OFFICIALLY ENROLLED stamp ID
and ID card Takes the picture of the student Approval from the ID Card
Submits self to any library assistant for Tells student when to get the ID Head and 2 Refer-
official picture taking card ence Librarians
REGISTERING IN THE LIBRARY (Outsider)
Brings ID card or any legal identification Library assistant checks ID 5 minutes Library assistant P25/week of usage ID
Submits a letter of intent to use the library Receives letter and submits the Letter of intent
same to Head Librarian for ap- Head Librarian Official Receipt
proval
BORROWING OR LOANING-OUT BOOKS
Student presents ID card to the Circula- Library assistant checks IDs valida- 5 minutes Reference Librarian Free
tions In-Charge. tion assisted by Library
Ask reference librarian or staff for guid- Assists and guides the student/ Assistants P30/day fine for
ance in locating books on the shelves or user on the processes overdue circula-
use the Online Public Access Catalog Assistant tells the students that: tions and reserve
(OPAC) for more reference lists. Circulation books can be bor- books
rowed for two (2 days)
Once selected the book/s, student ap- Reserve books, for overnight- P5/book/day fine Official receipts
proached the circulation desk for elec- use only. for Fiction / Atty
tronic check-out of the item. 3 copies from the Fiction & Atty Piit collections
Signs the check-out logbook. Piit Collection can be bor-
Pays fines at the Cashiering section rowed for 10 days. P20/hour fine for
General reference, Filipiniana 2 minutes Cashiering clerk reference, Filipin-
and serials collections are iana and serials
for room-use only taken out
Cashiering clerk receives payment
and issues Official Receipt
How to avail of the Service
PROCESSES PROCESSES / SERVICES PROVIDED BY DURATION TO RESPONSIBLE / AC- ASSOCIATED FEES FORMS
TO BE FOLLOWED BY A CLIENT DOSCST FINISH THE COUNTABLE PERSON- (Mao ni ang inyong (Dokumento
(Mga pamaagi o proceso nga sundon (Proceso sa serbisyo nga ihatag sa TRANSAC- NEL balayronon) nga gamiton /
ug tumanon sa usa ka moeskwela sa taga Tate ngadto sa usa ka kliyente) TION (Trabahante sa Tate madawat)
Tate para dali ra mahuman) (Panahon sa nga doulon)
pagproceso)
RETURNING THE BORROWED BOOKS Library assistants …

Student returns the books by electron- Assists the student in the electronic 5 minutes Library assistant A fine/penalty is
ically checked them in and manual check-in automatically
Manually checks in the books by affix- Reminds the students of the penalties computed once
ing his/her signature in the logbook. when books are returned late Librarian borrowed book is
Tells the student that: due.
Photocopying of books is al-
lowed for a maximum of 15
minutes only.
For more details visit the Library Por-
tal: https://sites.google.com/site/
doscstlibraryportal/home
USING THE MINI-AVR

The primary use of the Audio Visual Head Librarian approves reservation 5 minutes Head Librarian LCD projector rental Official Re-
room is for instruction related and blocks the schedule off for use at the mini- ceipt
purposes only. Technical Services Librarian and assis- Technical Services AVR only is P10/
A faculty member makes a reserva- tant facilitate the usage of the Librarian hour
tion to use the mini-AVR at the mini-AVR 3 minutes
Office of the Head Librarian. Provides and prepares LCD when re- Library Assistant
Faculty pre-identifies the number of quest is approved 3 minutes
hours of LCD usage Cashier receives payment and issue Cashier
Pays fee for the use of LCD in the mini receipt
-AVR at the Cashiering section

RENTING A LOCKER

Student makes reservation at the Of- 5 minutes Head Librarian P1/day

fice of the Head Librarian. Technical Services
Pays his/her locker rental at the Cash- Librarian
iering section Cashier
USING THE LIBRARY
The library is open from 8:00AM-5:00 PM ( no noon break),
5:15-8:00 PM (Mondays thru Fridays)
Saturday services: 8:00-12:00 up to 1:00-5:00 PM.

Pahinumdom sa mga Kliyente: Paghimo ug listahan sa serbisyo, oras, adlaw, ngalan sa opisina, ngalan sa opisyal ug uban pa. Magamit kini nga impormasyon para pag-paabot sa inyong mga
molo o reklamo sa di maayong serbisyo o batasan sa among mga trabahante/opisyal sa Tate.

Mga pamaagi sa pag-sang-at o report:

Visit the offices of:

The President (left of Library lobby)

VPAA (Southwest wing of the Library)
VPAF (Door 1, 2nd Floor, Administration building)
Director for Instruction (Door 2, Level 2, Administration building)

Director for Student Services (Door 1, right, Entrance of Gymnasium)

Director for Finance (Doors 1 and 2, Ground Floor, Administration building)

Human Resource Management Office (Door 3, Ground Floor, Administration building)

DOSCST San Isidro, Davao Oriental

DOSCST Cateel Extension Campus

Text or call:

President’s Office: (087) 3883-195

Academic matters: VP Academic Affairs - 09982442077 | Director for Instruction – 0929136814

SIC Campus Head - 09073261312

Cateel Extension Campus Head - 09484531491

Student Services: Directpr for Student Services - 09167473213

Administrative matters: VP Administrative Affairs - 09176464683 | Director for Finance - 09305192892

Private Message (PM) via Facebook: DOSCST or e-Mails: doscst@yahoo.com or Join DOSCST forum at http://www.doscst.edu.ph