RTK Data

Troubleshooting

The message “Hardware Error –1” appears when you tap [Scan] in the
[Bluetooth Device Properties] applet.
Clear, then re-select the [Enable Bluetooth] check box.

Bluetooth controller does not always find all the Bluetooth devices within the
specified range
A Bluetooth scan cannot always find other Bluetooth devices during the scan if there
is another Bluetooth device scanning in the same area. If the device you are looking
for is not found during a scan, wait a minute, and then scan again.

Bluetooth scan finds a [(null)] device

Sometimes during a Bluetooth scan, a Bluetooth device within range is found, but not
the device name. In this case, a [(null)] name is returned. Re-scan for the device until
the correct name is returned.

Operating range difficulties on Bluetooth

Bluetooth has an operating range of 10 meters (~33 feet).

Intermittent communication errors when using Bluetooth

Make sure that your body does not block the line-of-sight between the two devices
that are communicating with Bluetooth.

[Scan] cannot find the Trimble 5800 receiver

If the Bluetooth connection between the 5800 receiver and an ACU, or a TSCe with a
BlueCap, has been disrupted, [Scan] may fail to find the receiver.
Switch off the receiver, then switch it on again. Do another scan. If the [Scan] still
cannot find the receiver, perfom a warm boot on the receiver. Do another scan.

Conventional instrument behaving erratically

Set the HA VA status rate to Never if the instrument screen blinks erratically or has
problems maintaining communication with the Trimble Survey Controller software.
Some instruments cannot support a high status update rate.
Conventional instrument will not connect
Always select the correct survey style in the Trimble Survey Controller software
before connecting the controller to a conventional instrument. Otherwise, they may
fail to connect. If this occurs, reset the conventional instrument by switching it off and
then on, and then try to connect again.

No communication between instrument and the Trimble Survey Controller

software
Check the cables, connections and switches. Also check the power source to the
receiver or conventional instrument.
Note - Make sure that you have selected an appropriate survey style.

No coordinates in Review
Check the Coordinate view setting. Tap the Options softkey to change the coordinate
view.

To see grid coordinates in review, this setting must be grid. Also, to display grid
coordinates, a projection and datum transformation must be defined.

In conventional surveys, check that the instrument and/or backsight point has been
coordinated.

In conventional surveys, an observation is displayed with null coordinates until the

observation to the backsight is stored.

No data recorded in receiver

Check the Base and Rover options in the survey style. Is the logging device set to
Receiver? Is the antenna connected? Is power connected?

No grid coordinates
Check that a projection and datum transformation have been defined. Also check that
the Coordinate view setting is Grid. To do this, select Files / Properties of current job
/ Units.

Not receiving radio

Check that all radio cables are connected to the correct ports and that the radio is
switched on.

Check that the radios are configured correctly in the Survey Style.

Check that there are no obstructions (for example, trees or buildings). If there are,
move to a place where the radio signals will not be obstructed.
Check that the base radio is switched on.

Receiver does not turn on

Check the cables, connections, and switches. Also check the power source.

RTK survey will not work

Check that you have selected an RTK Survey Style. Check that it is configured for
RTK in the Type field in both the Base and Rover options. Check that the antenna is
configured correctly in the Antenna Type field in Base and Rover options. Check that
the radio is working and that it has been configured correctly.

RTK precisions are too high

Is RTK mode Fixed? If it is not, initialize the survey.

If the mode is Fixed, remain stationary on the point for a while and wait for the
precisions to decrease. If you are in stakeout, tap the Fine softkey to go into fine
mode.

Satellite/s not being tracked

Check that there are no obstructions - look at the azimuth and elevation of the SV in
the GPS / Satellites screen. Check the GPS antenna connections. Check the elevation
mask setting. Check that the satellite is not disabled - tap the Info softkey in the
Satellites screen. Are there any transmitting antennas nearby? If there are, reposition
the GPS antenna.