WORKSHOP FOR ADMINISTRATIVE STAFF

A.
1. Performance Contract, staff appraisal and lecturer student evaluation
2. Minute and report writing
3. Record keeping
4. Preparation of departmental/school budget, procurement and work plans
5. Implementation of Quality Management System based on ISO 9001:2015
6. Handling Students matters: from admissions, course transfer, deferment, academic
leave, disciplinary issues, readmissions, deregistration, transcription and graduation (in
line with the existing regulations and statutes)
7. Timetabling, semester schedules, diarising the school activities
8. Examinations processes:
 Generation, processing and consolidating pass list for tabling in Deans and
Senate Committees
 Security and integrity of examinations results
 Handling, management, storage and dissemination of examination results
9. Implementation of ERP (Academic functions management modules)
10. Customer care and employee relations
11. Academic Quality Assurance

B. Deans and CODs

1. Academic staff induction and orientation of academic functions and processes
2. Academic programmes development advertising and marketing
3. Handling and management of postgraduate.