JAI PRAKASH MEHTA

E-mail : jai.mehta000@gmail.com
Contact : +91-7042163004 / +91-8369589097
Address : Quarter No.-1330, Street-30, Sector-8/c, Bokaro Steel City, Jharkhand-827009

CAREER OBJECTIVE

Obtain a responsible, challenging and rewarding position where my professional experience,

skills, ability and technical expertise can make visible contribution to the goals and
objectives of a progressive organization.

Educational Qualifications

Degree Percentage Year of Passing

Institute/University

B.E. (Electronics & Communication)

BE 67.69.% 2009
Patel college of science& technology , Bhopal
/R.G.V.P. Bhopal (M.P.)

D.A.V Public school, B.S.City, Jharkhand

SSC 56.6% 2004
CBSE Board

Bokaro Ispat Vidyalaya, B.S.City, Jharkhand

HSC 53.8% 2001
CBSE Board

PROFESSIONAL EXPERIENCE

 Sureworks Infotech Pvt. Ltd.

(Supports on Server, Storage and Networking (Hardware) Devices to companies like RBS,
HDFC, PFIZER LTD, GLENMARK PHARMACEUTICAL ETC. )

From - Sep 2016 - Present

Designation - Sr. Engineer (Enterprise Support)
Department - Technical Support Group
Certification - Storage and Backup (Wipro), Certification no – 2006012
JOB PROFILE
 Responsible for the direction and management of technical services, including
installation, configuration and maintenance of products.
 Attend all escalated calls from customer and provide solution to the problem and
providing support to the end Users for their day to day network related issues.
 Accountability for New Project consceptulation and implementation.
 Coordination for approval with customer and company sells in charge for additional
hardware and network implementation for variance order.

TECHNICAL SKILLS AND COMPETENCIES

NETWORKING:

 Installing ,configuring and troubleshooting of network equipment’s: routers and

switches
 Sound Knowledge about Routing protocols: OSPF, EIGRP, RIP
 Sound knowledge of layer-2 switching, vlan’s, access-list.
 Clear understanding of OSI model, TCP/IP protocol suite (IP, ARP, TCP, UDP, DHCP,
FTP, TFTP)
 Well understanding of switching concepts and lan technologies (STP, DTP, VTP, Ether
channel, HSRP, VRRP, Inter-vlan routing)
 Switches: Basic configuration and vlan creation on various switches.
 Routers: Basic configuration and monitoring of various
routers(HP/DELL/IBM/CISCO)
 Perform implementation of basic Security on Router and Switch.

SERVER:
 Installation, configuration & troubleshooting :
Dell Power edge Servers
HP ProLiant ML/DL Series Server
IBM Server
 Raid Troubleshooting
 Real time working experience on Hardware over entry
Level, midrange, high-end server, storage, switch (Live Datacenter)

HARDDISK STORAGE:

 IBM Series
 HP Storage
 Dell Storage

BACKUP DEVICES:

 DAT, DLT,LTO, TAPE Library (SDLT & LTO)

 Tandberg Library
 Dell Library
 HP Library
 DAT160 ,DAT320,DAT600
 Sun Library
 IBM library
 SCSI & RAID:

 Configuration and troubleshooting of Server Hardware and Operating system (RAID

levels 0, 1, 5, 6, 10)

 Baud Technologies
From - Jan 2015 – Jun 2016
Designation - Network Support Engineer
Department - Service Operation

JOB PROFILE

 Setting up and managing Local and Wide Area Networks (LAN, WAN) to maintain
maximum network uptime.
 Handling Networking & Database Administration with technical expertise in the
implementation, operations and support functions using IT as a tool.
 Monitoring network maintenance activities and ensuring prompt troubleshooting of
network problems, to achieve maximum network uptime.
 Managing IP allocation & ensuring minimal downtime of machines.

 Blue Eye Air and Refrigeration Co.

(Data Centre Infrastructure Service Provider of Emerson Network Power)

From - Oct 2012 – Sep 2014

Designation - Project Engineer
Department - Service

JOB PROFILE
 Assist senior engineer in the execution of project
 Participate in troubleshooting
 Visiting the dealer and associates office in a month to check the tools and safety equipment.
 Supervise the repairing work at site.
 Periodic maintenance planning and execution.
 Coordination with customer for site related problem and approval for work execution.
 Other ad hoc duties assigned by sr. engineer.

 Pace Power Systems Pvt. Ltd.

From - Nov 2009 – September2012
Designation - Service Engineer
 JOB PROFILE
 Assist senior engineer in the execution of Services for PDU for telephone towers
 Participate in troubleshooting.
 Periodic maintenance planning and execution.
 Other ad hoc duties assigned by sr. engineer.

STRENGTHS
 Great Time Management ability.
 Ability to work effectively under pressure.

ATTRIBUTES
 Team-player
 Self-motivated
 Decision maker
 Learning attitude
 Positive approach to work.

PROFESSIONAL COURSE
 Completed training of CCNA from Network Bulls Gurgaon.
 Completed training of CCNP (R&S) from Network Bulls
 Completed training of CCIE(R&S) from Network Bulls Gurgaon

PERSONAL PARTICULARS

Full Name Jai Prakash Mehta

Gender Male
Nationality Indian
Date of Birth 03rd July, 1984
Language Proficiency English / Hindi

(Jai Prakash Mehta)