Program Structure MBA HR 2010

Master of Business Administration
(Human Resource)
Programme Code: MHR
Duration – 2 Years Full Time
Programme Structure
and
Curriculum & Scheme of Examination
2010
AMITY UNIVERSITY UTTAR PRADESH

GAUTAM BUDDHA NAGAR
PREAMBLE
Amity University aims to achieve academic excellence by providing multi-faceted education

to students and encourage them to reach the pinnacle of success. The University has designed
a system that would provide rigorous academic programme with necessary skills to enable
them to excel in their careers.
This booklet contains the Programme Structure, the Detailed Curriculum and the Scheme of
Examination. The Programme Structure includes the courses (Core and Elective), arranged
semester wise. The importance of each course is defined in terms of credits attached to it. The
credit units attached to each course has been further defined in terms of contact hours i.e.
Lecture Hours (L), Tutorial Hours (T), Practical Hours (P). Towards earning credits in terms
of contact hours, 1 Lecture and 1 Tutorial per week are rated as 1 credit each and 2 Practical
hours per week are rated as 1 credit. Thus, for example, an L-T-P structure of 3-0-0 will have
3 credits, 3-1-0 will have 4 credits, and 3-1-2 will have 5 credits.
The Curriculum and Scheme of Examination of each course includes the course objectives,
course contents, scheme of examination and the list of text and references. The scheme of
examination defines the various components of evaluation and the weightage attached to each
component. The different codes used for the components of evaluation and the weightage
attached to them are:
Components Codes Weightage (%)

Case Discussion/ Presentation/ Analysis C 05 - 10
Home Assignment H 05 - 10
Project P 05 - 10
Seminar S 05 - 10
Viva V 05 - 10
Quiz Q 05 - 10
Class Test CT 10 - 15
Attendance A 05
End Semester Examination EE 70
It is hoped that it will help the students study in a planned and a structured manner and
promote effective learning. Wishing you an intellectually stimulating stay at Amity
University.
July, 2010
PROGRAMME STRUCTURE
FIRST SEMESTER
Old Course New Course Title Lectures Tutorial Practical Total
Code Course (L) Hours (T) Hours (P) Hours Credits
Code Per Week Per Week Per Week
MHRHR 10101 MHR 101 Management Process & 2 1 - 3
Organizational Behaviour
MHRMK 10101 MHR 102 Marketing Management 3 - - 3
MHRCS 10101 MHR 103 Computer Application 2 - 2 3
MHRFN 10101 MHR 104 Accounting for Management 3 1 - 4
MHREN 10101 MHR 105 Economic Analysis 3 1 - 4
MHROM 10101 MHR 106 Quantitative Techniques 2 1 - 3
MHRPY 10101 MHR 107 Neuro Linguistic Programming 2 - - 2
MHRPY 10102 MHR 108 General Human Psychology 2 1 - 3
MHRBS 10101 MHR 142 Business Communication – I 1 - - 1
MHRBS 10102 MHR 143 Behavioural Science – I 1 - - 1
Foreign Language - I 2 - - 2
MHRFR 10101 MHR 144 French
MHRGR 10101 MHR 145 German
MHRSH 10101 MHR 146 Spanish
MHRJP 10101 MHR 147 Japanese
MHRCE 10101 MHR 148 Chinese
TOTAL 29
SECOND SEMESTER
MHROM 10201 MHR 201 Operations & Quality 4 - - 4
Management
MHRHR 10201 MHR 202 Performance Management 2 1 - 3
System
MHRGM 20301 MHR 203 Strategic Management 4 - - 4
MHRHR 10202 MHR 204 Human Resource Management 2 1 - 3
MHRRM 10201 MHR 205 Market Research 3 - 2 4
MHRLW 10201 MHR 206 Economic and Business 4 - - 4
Legislation
MHRFN 10201 MHR 207 Financial Management 3 1 - 4
MHRBS 10201 MHR 242 Business Communication - II 1 - - 1
MHRBS 10202 MHR 243 Behavioural Science – II 1 - - 1
Foreign Language - II 2 - - 2
TOTAL 30
SUMMER INTERNSHIP (8 -10 WEEKS)
THIRD SEMESTER
MHRPY 10201 MHR 301 Social & Industrial Psychology 2 1 - 3
MHRGM 20302 MHR 302 Managerial Competencies & 1 - - -
Career Development (Non-credit
course)
MHRSI 20350 MHR 350 Summer Internship (Evaluation) - - - 9
MHRBS 20301 MHR 342 Business Communication - III 1 - - 1
MHRBS 20302 MHR 343 Behavioural Science - III 1 - - 1
Foreign Language - III 2 - - 2
ELECTIVE COURSES: Choose total 6 courses (18 credit units) from Stream I and II. Choose minimum 2 courses (6
credit units) from a stream. IRLL of STREAM – I is compulsory for all students.
STREAM – I
MHRLW 20301 MHR 303 Industrial Relations & Labour 2 1 - 3
Laws
MHRHR 20301 MHR 304 Strategic Human Resource 2 1 - 3
Management
MHRHR 20302 MHR 305 Cross Cultural Management 2 1 - 3
MHRHR 20303 MHR 306 Recruitment & Selection 2 1 - 3
MHRHR 20304 MHR 307 Training & Development 2 1 - 3
MHRHR 20305 MHR 308 Compensation & Reward 2 1 - 3
Management
STREAM – II
MHRHR 20306 MHR 309 Organization Structure, Design & 2 1 - 3
HR Planning
MHRHR 20307 MHR 310 HR Audit & HR Information 2 1 - 3
Systems
MHRHR 20308 MHR 311 Resource Based Strategy 2 1 - 3
MHRHR 20309 MHR 312 Management of Creativity & 2 1 - 3
Building Learning Organizations
MHRHR 20310 MHR 313 Organizational Change & 2 1 - 3
Development
MHRPY 20301 MHR 314 Psychological Testing 2 1 - 3
TOTAL 34
FOURTH SEMESTER
MHRGM 20401 MHR 401 Management in Action-Social 4 - - 4
Economic &Ethical Issues
MHRGM 20402 MHR 402 Managerial Excellence (Non- 1 - - -
credit course)
MHRBS 20401 MHR 442 Business Communication - IV 1 - - 1
MHRBS 20402 MHR 443 Behavioural Science - IV 1 - - 1
Foreign Language - IV 2 - - 2
MHEDI 20460 MHR 455 Dissertation - - - 9
ELECTIVE COURSES: Choose total 6 courses (18 credit units) from Stream III and IV. Choose minimum 2 courses
(6 credit units) from a stream.
STREAM – III
MHRHR 20401 MHR 403 Occupational Safety and 2 1 - 3
Ergonomics
MHREL 20401 MHR 404 Entrepreneurship and New 2 1 - 3
Ventures
MHRHR 20402 MHR 405 Self Development and 2 1 - 3
Transactional Analysis
MHRGM 20401 MHR 406 Managing Business Process 2 1 - 3
Outsourcing
MHRPY 20401 MHR 407 Managerial Counselling 2 1 - 3
STREAM – IV
MHRMK 20401 MHR 408 Corporate Image Building 2 1 - 3
MHRHR 20403 MHR 409 Wages & Salary Administration 2 1 - 3
MHRHR 20404 MHR 410 Emotional Intelligence & 2 1 - 3
Managerial Effectiveness
MHRHR 20405 MHR 411 Managing Redundancy & 2 1 - 3
Thinking Skills
MHRHR 20406 MHR 412 The Art of Leadership, Power & 2 1 - 3
Politics
TOTAL 35
Notes:
1. For non-credit courses, evaluation will be done but no credit units will be assigned. They will be reflected in
the grade sheet with result as “satisfactory” or “Unsatisfactory”.
2. In semester III & IV, a student can opt for one course of BSI/ EMC2 in each semester either as an alternative
to one of the elective courses or as an additional course. In case these are taken as an alternative to an
elective course, each of these courses will have 4 credit units and if taken as an additional course then each
will be treated as non-credit course.
Curriculum & Scheme of Examination
MANAGEMENT PROCESS AND ORGANIZATIONAL BEHAVIOUR
Course Code: MHR 101 Credit Units: 03
Course Objective:
To help the students gain understanding of the functions and responsibilities of the manager and to provide the
student understand Human Behaviour in organizations so as to improve his managerial effectiveness.
Course Contents:
Module I: Management Process
Concepts and processes of Planning, Organizing, Directing and Controlling. Functions and Responsibilities of
Managers, Fayol's Principles of Management, Management Thought; The Classical School, The Human
Relations School, Systems Theory, Contingency Management.
Module II: Fundamentals Organizational Behaviour

Meaning of organizational Behaviour and its importance, OB Models.
Module III: Individual Behaviour

Personality, Determinants and Attributes, Values, Job Attitudes, Perception- factors affecting Perception,
Cognitive Dissonance Theory. Motivation- Needs, Contents and Processes; Maslow’s Hierarchy of Needs,
Herzberg's Two Factor Theory, ERG Theory, Vroom's Expectancy Theory, Reinforcement Theory and
Behaviour Modification.
Module IV: Foundations of Group Behaviour

Defining and Classifying Groups, Group Structure and Processes, Group vs Team, Team Effectiveness.
Leadership-Trait Theories, Behavioural Theories-Ohio State Studies, Michigan Studies, Managerial Grid.
Contingency Theories- Fiedler’s Model, Hersey and Blanchard's Situational Theory, Leader-Member Exchange
Theory, Path Goal Theory.
Module V: Conflict Management

Transitions in Conflict thought, Functional vs. Dysfunctional Conflict, Conflict process, conflict management
techniques.
Module VI: Organizational Change and Stress Management

Forces of Change, Resistance to Change, Lewin's Three-Step Model. Stress Management - Potential sources,
Consequences and Coping strategies for stress.
Examination Scheme:
Components C A CT EE
Weightage (%) 10 5 15 70
Text & References:

Text:
• Luthans, F. 1998, Organizational Behaviour, McGraw – Hill International
• Harold Koontz, O'Donnel and Weihrich, 1992, Management, Tata Mc Graw Hill, New Delhi
References:
• Stephen P. Robbins, 2002, Organizational Behaviour: Concepts, Controversies, Applications, Prentice
Hall, New Delhi
• John W. Newstrom and Keith Davis, 1993, Organizational Behaviour: Human Behaviour at Work, Tata
McGraw Hill, New Delhi
• R. D. Agarwal, 1995, Organisation and Management, Tata McGraw Hill, New Delhi
• Aswathappa. K, 2005, Human Resource and Personnel Management- Text & Cases, Tata McGraw
Hill, New Delhi
MARKETING MANAGEMENT
Course Objective:
The objective of this course is to introduce the basic concepts of marketing and to develop a feel of the
marketplace.
Course Contents:
Module I: Understanding Marketing Management
The orientations towards market place, Relationship marketing, Social marketing, Strategic Planning.
Module II: Market research & environmental scanning

Research, Objectives, Primary and Secondary Research, Gathering and Analyzing Data
Module III: Understanding Consumer Behaviour

The factors influencing consumer behaviour. The stages in the buying process, the buying decision making
process, factors effecting the buying decision. The industrial buying process
Module IV: Segmentation

Segmentation, targeting, positioning. Product life cycles, stages in lifecycle and factors affecting each stage,
Managing product life cycles.
Module V: Managing Competition

Analysing Competition, reaction patterns of various market players,
Module VI: Product Management

Classification of products, New Product development, stages of product development, Adoption process,
Product mix decisions and line management, Length, width and depth of a line, line analysis, and brand
management.
Module VII: Pricing Strategies

Setting the price, adapting the price, initiating and responding the price changes.
Module VIII: Designing& managing value networks & marketing channels

Channel functions and flows. Channel design decisions. Channel management decisions. Channel dynamics;
vertical horizontal and multi channel marketing systems. Conflict, cooperation and competition.
Module IX: Managing the Integrated Communication

Advertising, sales promotions, public relations, direct marketing.
Module X: Marketing implementation

Formulating the marketing plan.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Philip Kotler, 13th Ed, Principles of Marketing, PHI publications
References:
• Rajan Saxena, latest edition, Marketing Management Tata McGrow Hill
• Ramaswamy, latest edition Ed, Marketing Management, Namakumari
COMPUTER APPLICATION
Course Objective:
The course will expose the students to the latest trends in computer and understand the concepts and working of
latest business application packages.
Course Contents:
Module I: Introduction to computers
Computer fundamentals: History and development of computers, Computer architecture. Introduction to
hardware and software, Generations of software, Types of software, System Software (Operating Systems,
Computer Languages), Introduction to various application softwares
Module II: DBMS

Introduction to DBMS, Traditional file system, Benefits of DBMS over traditional file system, Types of DBMS
Advantages and disadvantages of each. MS ACCESS as tools for understanding of DBMS concepts
Module III: Management Information Systems

Introduction to Information Systems, Roles, scope and advantage of Transaction Processing Systems,
Management Information Systems, Decision Support Systems, Executive Support Systems. Success factors in
implementation of Information Systems,
Module IV: Computer Networks

Introduction to networking, Components, Types of networking, Network , Advantages of Network
Environment, Introduction of Network operating system, Introduction to Internet, , Intranet and Extranet, Basis
concepts of Internet and IP Address, DNS, Protocols, Services of internet, Technology behind Internet,
Application of Internet, Introduction of Mobile Technologies
Module V: E-Commerce and IS Security

Introduction to E-Commerce and M-Commerce, Advantages and Disadvantages of each. Concept of B2B, B2C,
C2C etc. Concept of Internet Banking and Online Shopping.. The IS Security, Security Threats and remedies.
(Piracy, Hacking, Cracking, Spamming Etc.), Overview of Antivirus, Firewalls and Overview of IT-ACT 2000
Module VI: E-governance

E-governance as an effective tool to manage the country’s citizens and resources, Advantages and Disadvantage
of e-governance, History and Future of e-governance, e-governance perspective in India Advantages of E-
governance to a developing economy like India.
Laboratory Sessions
MS Word: Mail Merge, Macros.
MS PowerPoint: Slide animation, creating hyperlinks, Custom Ppt’s.
MS Excel: ‘What if’ analysis, Scenarios, Pivot chart, Advanced statistical tools, Graphical representation.
MS Access: Data base creation & Query handling.
Using SPSS software.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

• Peter Norton’s, Introduction to Computers, Tata McGraw-HILL
• Turbon, Potter, Introduction to Computers, John Wiley & Sons (Asia) Pte Ltd
ACCOUNTING FOR MANANGEMENT
Course Objective:
Participants in this course will develop the essential ability of all managers, to use complex accounting
information as a platform for decision-making. As the course unfolds, participants will build an increasingly
sophisticated level of understanding of the language of accounting and its key concepts. In addition the course
develops skills in interpreting earnings statements, balance sheets, and cash flow reports. This ability to analyze
financial statements will enable participants to deal more effectively with strategic options for their businesses
or business units.
Course Contents:
Module I: Accounting Basics
Introduction, Foundations, Accounting policies, Accounting and management control, Branches of accounting,
Recording of transactions and classification, Trial Balance & Errors, Cash book and Bank reconciliation
statement.
Module II: Final Accounts

Preparation, Adjustments, Analysis, Depreciation Accounting, Reserves & Provisions. Form and contents of
financial statements with reference to Indian Companies Act.
Module III: Financial Statement Analysis

Relation and Comparison of Accounting data and using financial statement information, Ratio Analysis, Fund
flow and Cash flow analysis. Determination of Existing and future capital requirement.
Module IV: Cost Accounting

Elements of cost, Cost Classification and Allocation, Cost Sheet, Method of Inventory Valuation.
Module V: Management Accounting

Emergence of Management Accounting, Marginal Costing and Cost Volume Profit Analysis, Budgeting
& Variance Analysis.
Module VI: Common Issues and recent trends in Accounting

Accounting for Investments, Payroll Accounting, Inflation Accounting & Pricing decisions. Activity Based
Costing & responsibility Accounting.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Bhattacharya, S.K. and Dearden, J. 2006 - Accounting for Management, Vikas Publishing House
References:
• Narayanaswamy R,2005, 2nd Edition,Finanacial Accounting –A Managerial Perspective,PHI (Prentice Hall
of India.)
• Maheshwari S N and S K Maheshwari, 2006, Accounting for Management, Vikas Publishing House Pvt.
Ltd.
• Tulsian, P.C. 2006 - Financial Accounting, 2nd Ed, Tata McGraw Hill.
• Banerjee, A. 2005 - Financial Accounting, 2nd Ed, Excel Books.
• Ghosh,T.P, 2005, Fundamentals of Management Accounting, Excel Books
ECONOMIC ANALYSIS
Course Objective:
To familiarize the students with theoretical concepts of modern Economic Analysis so that they can use these as
inputs in managerial decision making process. Emphasis would be laid on the understanding of key economic
variables both at micro and macro level which influence the business operations and strategies of the firm and
the business environment under which they operate.
Course Contents:
Module I: Theory of demand and supply
Nature and scope of economic analysis: its relevance for managerial decision making, Demand analysis: nature
of demand for a product- individual demand and market demand, demand by market segmentation. Demand
function and determinants of demand. Supply function: determinants of supply of a product, law of supply.
Elasticity of supply.
Concept of elasticity of demand- income, cross, price and advertizing elasticity. Theorems on the price
elasticity of demand. Applications of the concept of price elasticity of demand in business decisions. Demand
forecasting—need for forecasting and techniques of forecasting. Cost concepts: costs relevant for management
decision making. Economies of scale: internal and external. Cost function: cost and output relationship. Short
run and long run.
Module II: Theory of production and cost.

Production analysis: Production function—neo-classical, Cobb- Douglas, Leontief. Least cost combination of
inputs for a firm. Concept of an isoquant—smooth curvature and right angle. Returns to scale and returns to a
factor. Expansion path of a firm. Cost Analysis: Cost relevant for management decision making. Economies
of scale: Internal and External, Cost Function: Cost and output relationship. Short Run and Long run. An
Analysis of the Objectives of a Business Firm: Profit Maximization Model, Baumoul’s Sales Maximization
Model, Marris’s Model of ‘Managerial Enterprise’ Williamson’s Model Of ‘Managerial Discretion.
Module III: Market Structure: Price and Output decisions

Pricing and Output decisions – Perfectly Competitive and Monopoly Market Pricing and Output Decisions-
Under Monopolistically Competitive Market- Product Differentiation; Price Discriminating Monopolist; Models
of Oligopolistic Market : Price Rigidity – The Kinky Demand Curve Model Interdependence—The Cournot
Model, Price Leadership Models, Cartels and Collusion.
Module IV: Macro Economics Analysis

Economic Policy and Analysis: Macro Economic Variables and Functional Relationships. Business
Environment: An Exogenous Variable. Factors Influencing the Business Environment. National Income
Analysis:. National Income Aggregates. Approaches to National Income Measurement. Models of Circular
Flow of Money-Incorporating Savings Investment, Foreign Trade and Government Sector. Models of Income
Determination: Keynesian Model and Neo-Classical Models. Consumption Function, Saving Function and
investment Function. Concepts of Investment Multiplier. Factors Influencing Consumption Function-
Objective, Subjective and Structural. Demand and Supply of Money: Transaction, Precautionary and
Speculative Demand for Money; Liquidity preference function; Components of Money Supply. Business
Cycles: An Analysis of Fluctuation in the level of Economic Activity. Phases of Business Cycles.
Inflation and Deflation: Demand – Pull and Cost – Push Inflation. Impact of Inflation on Employment, Price
Level and other Macro Economic Variables and Analysis of Policies to control inflation. Deflation. Monetary
Policy: Objectives of Monetary Policy. Function of Central Bank. Credit Policy and its implications on the
Corporate Sector. Fiscal Policy: meaning, objectives and impact on economy. Money Market, Capital Market
and Foreign Exchange Market.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Gupta, G.S. 2006, Managerial Economics, 2nd Edition, Tata McGraw Hill
• Peterson, H.C and Lewis, W.C. 2005, Managerial Economics, 4th Edition, Prentice Hall of India
References:
• R Ferguson, R., Ferguson, G.J and Rothschild, R. 1993 Business Economics Macmillan.
• Varshney, R. Land Maheshwari, 1994 Manageriaql; Economics, S Chand and Co.
• Koutsoyiannis, A. Modern Economics, Third Edition.
• Chandra, P.2006, Project: Preparation Appraisal Selection Implementation and Review, 6th Edition, Tata
McGraw Hill.
• Goldfield, S.M and Chandler, L. V. The Economics of Money and Banking.
• Salvatore, D, International Economics, 9th Edition, John Wiley & Sons.
• Salvatore, D, Managerial Economics, 5 the edition, Thomson-South Western
QUANTITATIVE TECHNIQUES
Course Code: MHR 106 Credit units: 03
Course Objective:
The aim of this course is to develop the understanding of the various statistical models used for decisions
making and how each applies to and can be used in the business environment using contemporary computer-
based technology.
Course Contents:
Module I: Introduction
Application of Statistics in Business & Management; Basic Concepts of Statistical Studies: Variable and
Classification of Data; Diagrammatic & Graphical Presentation of Data: Bar Diagram, Histogram, Pie –
Diagram, Stem Leaf Display, Frequency Polygons, and Ogives.
Module II: Summary Statistics

Measures of Central Tendency: Arithmetic Mean, Weighted Mean, Median and Mode
Measures of Dispersion: Range, Quartiles, Average Deviation, Standard Deviation, Variance and Coefficient of
Variation.
Module III: Forecasting Techniques

Simple Correlation & Regression Analysis, Time Series Analysis- Introduction, Variation in Time Series, Trend
Analysis, Cyclical Analysis, Seasonal Analysis, Irregular Variation
Module IV: Probability & Probability Distributions

Probability: Basic Terminology in Probability, Types of Probability, Probability rules, Probabilities under
condition of Statistical Independence, Probabilities under condition of Statistical dependence, Baye’s Theorem
Probability Distributions: How Random Variable arise, Probability distribution of random variable, Mean or
Expected value of random variable, Variance and Standard Deviation of random variable. Binomial
Distribution, Poisson Distribution, The Normal Distribution.
Module V: Sampling, Estimation and Testing of Hypotheses

Sampling & Sampling Distribution: Parameter and Statistic, Point and Interval Estimation, Interval Estimation
of three common parameters viz. Mean, Standard Deviation and Proportion.
Hypothesis Testing for a Single Population: Concept of Hypothesis, Test involving a population mean, Test
involving a population proportion, Test involving population Standard Deviation, The concept of P - Value
Hypothesis Testing to compare two populations: Test for two population means (Independent Samples), Tests
for two population means (Dependent Samples), Tests for two population proportions (Independent Samples),
Tests for two population variances (Dependent Samples), F-test, Non-parametric Tests (Chi – Square Test)
Module VI: Decision Theory & Introduction to Operations Research

Decision Theor : Introduction of Decision Theory, Steps in decision theory approach, Types of Decision
Making Environments, Decision Making under Uncertainty- Criterion of Optimism, Criterion of Pessimism,
Equally likely decision (Laplace) criterion, Criterion of Realism (Hurwicz Criterion), Criterion of Regret
(Savage criterion) Decision Making under Risk- Expected Monetary Value & Expected Opportunity Loss.
Linear Programming : Introduction of Linear Programming, Formulation of LPP, Solution of LPP- Graphical
Method
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Levin R.I. & Rubin S.R. 1998, Statistics for Management, 7th Ed. Prentice Hall Of India
Reference:
• Anderson David R, Sweeny Dennis J, Williams Thomas A, Statistics for Business and Economics 9th
ed, Cengage learning.
• Keller Gerald, Statistics for Management, Cengage Learning
• Anderson David R, Sweeny Dennis J, Williams Thomas A, Quantitative Methods for Business,
Cengage learning.
• Vohra N.D., Quantitative Techniques in Management, Tata McGraw Hill
NEURO LINGUISTIC PROGRAMMING
Course Objective:
This course would help the students to understand the importance and need of NLP techniques for maximizing
ones own potential for managing their thoughts, feelings and behaviour.
Course Contents:
What is NLP? How does NLP work?
Module II
Neuro, Filters on your World
Module III: Linguistic

Sensory Communication, Metaphor, Enriching Communication (Presuppositions, Distortions, Ambiguity)
Module IV: Programming

Frameworks, Models and Techniques. .Modeling
Module V: Personal Growth

Shaping a more Functional Self Relationship effectiveness
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:
• Nicholas Bratan, Knight Sue, NLP at Work

• Robin Antoney, Unlimited Powers, Pocket Books & Designs
GENERAL HUMAN PSYCHOLOGY
Course Objective:
This course will help the students to understand the basic concepts of individual psychology from affective,
behavioural and cognitive perspectives.
Course Contents:
The science of psychology, psychology and common sense, the beginnings of modern psychology,
psychology today.
Module II: The Nervous System

Components of the nervous system and neural interaction.
Module III: Emotions

Emotions- Introduction -five perspectives on emotion, specific emotions, the development of emotion -early
theories and recent theories.
Module IV: Sensory Processes and Perception

Sensory Processes –introduction, information gathering.
Perception and illusion -perceptual learning.
Module V: Adolescence and Adulthood

Adolescence, early adulthood, middle adulthood, late adulthood
Module VI: Memory and Intelligence

Memory- memory models. Intelligence - general intelligence – multiple abilities.
Module VII: Personality and Social Cognition

Personality theories- psychoanalytic theories and humanistic theories- individuality, trait theories, social–
cognitive theories – interpreting the world.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Miles Hewstone (University Of Oxford), Frank Fincham (Florida State University) And Jonathan Foster
(Edith Cowan University), 2005, Psychology, BPS Blackwell
References:
• Clifford T. Morgan, Richard A. King, John R. Weis and John Schopler, 1993, “Introduction to
Psychology”-7th Edition. Tata McGraw Hill Book CO. New Delhi
• Ernest R. Hillgard, Richard C. Atkinson, Rita L. Atkinson, “Introduction to Psychology” – 6th Edition,
Oxford & IBH publishing Co. Pvt. Ltd., New Delhi.
BUSINESS COMMUNICATION - I
Course Objective:
One cannot‘not communicate’. This course is designed to facilitate our young Amitians to communicate
effectively by emphasizing on practical communication through refurbishing their existing language skills and
also to bring one and all to a common take-of level.
Course Contents:
Module I: Fundamentals of communication
Relevance of communication
Effective communication
Models of communication
Effective use of language
Module II: Tools of communication

Proficiency in English – The international
Language of business
Building vocabulary
(Denotative & connotative)
Extensive vocabulary drills
(Synonyms / Antonyms / Homonyms)
One Word substitution
Idioms & phrases
Mechanics and Semantics of sentences
Writing sentences that really communicate
(Brevity, Clarity, and Simplicity)
Improving the tone and style of sentences
Module III: Barriers to Effective use of language

Avoiding clichés
Removing redundancies
Getting rid of ambiguity
Euphemism
Jargons
Code switching
Examination Scheme:
Components CT1 CT2 CAF V GD GP A

Weightage (%) 20 20 25 10 10 10 5
CAF – Communication Assessment File

GD – Group Discussion
GP – Group Presentation
Text & References:
• Working in English, Jones, Cambridge

• Business Communication, Raman – Prakash, Oxford
• Echoes: Jha Madhulika: Orient Longman
• Practical English Usage, Swan M, Cambridge
BEHAVIOURAL SCIENCE - I
(SELF-DEVELOPMENT AND INTERPERSONAL SKILLS)
Course Objective:
This course aims at imparting an understanding of:
Self and the process of self exploration
Learning strategies for development of a healthy self esteem
Importance of attitudes and their effect on work behaviour
Effective management of emotions and building interpersonal competence.
Course Contents:
Module I: Understanding Self
Formation of self concept
Dimension of Self
Components of self
Self Competency
Module II: Self-Esteem: Sense of Worth

Meaning and Nature of Self Esteem
Characteristics of High and Low Self Esteem
Importance & need of Self Esteem
Self esteem at work
Steps to enhance Self Esteem
Module III: Emotional Intelligence: Brain Power

Introduction to EI
Difference between IQ, EQ and SQ
Relevance of EI at workplace
Self assessment, analysis and action plan
Module IV: Managing Emotions and Building Interpersonal Competence

Need and importance of Emotions
Healthy and Unhealthy expression of emotions
Anger: Conceptualization and Cycle
Developing emotional and interpersonal competence
Self assessment, analysis and action plan
Module V: Leading Through Positive Attitude

Understanding Attitudes
Formation of Attitudes
Types of Attitudes
Effects of Attitude on
Behaviour
Perception
Motivation
Stress
Adjustment
Time Management
Effective Performance
Building Positive Attitude
Module VI: End-of-Semester Appraisal

Viva based on personal journal
Assessment of Behavioural change as a result of training
Exit Level Rating by Self and Observer
Text & References:

• Towers, Marc: Self Esteem, 1st Edition 1997, American Media
• Pedler Mike, Burgoyne John, Boydell Tom, A Manager’s Guide to Self-Development: Second edition,
McGraw-Hill Book Company.
• Covey, R. Stephen: Seven habits of Highly Effective People, 1992 Edition, Simon & Schuster Ltd.
• Khera Shiv: You Can Win, 1st Edition, 1999, Macmillan
• Gegax Tom, Winning in the Game of Life: 1st Edition, Harmony Books
• Chatterjee Debashish, Leading Consciously: 1998 1st Edition, Viva Books Pvt Ltd.
• Dr. Dinkmeyer Don, Dr. Losoncy Lewis, The Skills of Encouragement: St. Lucie Press.
• Singh, Dalip, 2002, Emotional Intelligence at work; First Edition, Sage Publications.
• Goleman, Daniel: Emotional Intelligence, 1995 Edition, Bantam Books
• Goleman, Daniel: Working with E.I., 1998 Edition, Bantam Books.
FRENCH - I
Course Objective:
To familiarize the students with the French language
• with the phonetic system
• with the accents
• with the manners
• with the cultural aspects
To enable the students
• to establish first contacts
• to identify things and talk about things
Course Contents:
Unité 1, 2: pp. 01 to 37
Contenu lexical: Unité 1: Premiers contacts

1. Nommer des objets, s’adresser poliment à quelqu’un
2. se présenter, présenter quelqu’un
3. entrer en contact : dire tu ou vous, épeler
4. dire où on travaille, ce qu’on fait
5. communiquer ses coordonnées
Unité 2: Objets
1. identifier des objets, expliquer leur usage
2. Dire ce qu’on possède, faire un achat, discuter le prix.
3. Monter et situer des objets
4. Décrire des objets
5. comparer des objets, expliquer ses préférences
Contenu grammatical: 1. articles indéfinis, masculin et féminin des noms, pluriel des noms
2. Je, il, elle sujets, verbes parler, habiter, s’appeler, être, avoir, masculin et
féminin des adjectifs de nationalité
3. tu, vous sujets, verbes parler, aller, être, c’est moi/c’est toi
4. verbes faire, connaître, vendre, c’est/il est + profession, qui est-ce ? qu’est-
ce que ... ?
5. article défini, complément du nom avec de, quel interrogatif
6. adjectifs possessifs (1), pour + infinitif
7. verbe avoir, ne...pas/pas de, question avec est-ce que ?, question négative,
réponse Si
8. Prépositions de lieu, il y a/qu’est-ce qu’il y a
9. accord et place des adjectifs qualificatifs, il manque...
10. comparatifs et superlatifs, pronoms toniques, pronom on
Examination Scheme:
Components CT1 CT2 C I V A

Weightage (%) 20 20 20 20 15 5
C – Project +Presentation
I – Interaction/Conversation Practice
Text & References:

le livre à suivre : Français.Com (Débutant)
GERMAN - I
Course Objective:
To enable the students to converse, read and write in the language with the help of the basic rules of grammar,
which will later help them to strengthen their language.
To give the students an insight into the culture, geography, political situation and economic opportunities
available in Germany
Course Contents:
Self introduction: heissen, kommen, wohnwn, lernen, arbeiten, trinken, etc.
All personal pronouns in relation to the verbs taught so far.
Greetings: Guten Morgen!, Guten Tag!, Guten Abend!, Gute Nacht!, Danke sehr!, Danke!, Vielen Dank!, (es
tut mir Leid!),
Hallo, wie geht’s?: Danke gut!, sehr gut!, prima!, ausgezeichnet!,
Es geht!, nicht so gut!, so la la!, miserabel!
Module II: Interviewspiel

To assimilate the vocabulary learnt so far and to apply the words and phrases in short dialogues in an interview
– game for self introduction.
Module III: Phonetics

Sound system of the language with special stress on Dipthongs
Module IV: Countries, nationalities and their languages

To make the students acquainted with the most widely used country names, their nationalitie and the language
spoken in that country.
Module V: Articles
The definite and indefinite articles in masculine, feminine and neuter gender. All Vegetables, Fruits, Animals,
Furniture, Eatables, modes of Transport
Module VI: Professions

To acquaint the students with professions in both the genders with the help of the verb “sein”.
Module VII: Pronouns

Simple possessive pronouns, the use of my, your, etc.
The family members, family Tree with the help of the verb “to have”
Module VIII: Colours

All the color and color related vocabulary – colored, colorful, colorless, pale, light, dark, etc.
Module IX: Numbers and calculations – verb “kosten”

The counting, plural structures and simple calculation like addition, subtraction, multiplication and division to
test the knowledge of numbers.
“Wie viel kostet das?”
Module X: Revision list of Question pronouns

W – Questions like who, what, where, when, which, how, how many, how much, etc.
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:

• Wolfgang Hieber, Lernziel Deutsch
• Hans-Heinrich Wangler, Sprachkurs Deutsch
• Schulz Griesbach, Deutsche Sprachlehre für Ausländer
• P.L Aneja, Deutsch Interessant - 1, 2 & 3
• Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1,2
• Braun, Nieder, Schmöe, Deutsch als Fremdsprache 1A, Grundkurs
SPANISH – I
Course Objective:
To enable students acquire the relevance of the Spanish language in today’s global context, how to greet each
other. How to present / introduce each other using basic verbs and vocabulary
Course Contents:
Module I
A brief history of Spain, Latin America, the language, the culture…and the relevance of Spanish language in
today’s global context.
Introduction to alphabets
Module II
Introduction to ‘Saludos’ (How to greet each other. How to present/ introduce each other).
Goodbyes (despedidas)
The verb llamarse and practice of it.
Module III
Concept of Gender and Number
Months of the years, days of the week, seasons. Introduction to numbers 1-100, Colors, Revision of numbers
and introduction to ordinal numbers.
Module IV
Introduction to SER and ESTAR (both of which mean To Be).Revision of ‘Saludos’ and ‘Llamarse’. Some
adjectives, nationalities, professions, physical/geographical location, the fact that spanish adjectives have to
agree with gender and number of their nouns. Exercises highlighting usage of Ser and Estar.
Module V
Time, demonstrative pronoun (Este/esta, Aquel/aquella etc)
Module VI
Introduction to some key AR /ER/IR ending regular verbs.
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:
• Español, En Directo I A
• Español Sin Fronteras
JAPANESE - I
Course Objective:
To enable the students to learn the basic rules of grammar and Japanese language to be used in daily life that
will later help them to strengthen their language.
Course Contents:
Module I: Salutations
Self introduction, Asking and answering to small general questions
Module II: Cardinal Numbers

Numerals, Expression of time and period, Days, months
Module III: Tenses

Present Tense, Future tense
Module IV: Prepositions

Particles, possession, Forming questions
Module V: Demonstratives
Interrogatives, pronoun and adjectives
Module VI: Description

Common phrases, Adjectives to describe a person
Module VII: Schedule

Time Table, everyday routine etc.
Module VIII: Outings

Going to see a movie, party, friend’s house etc.
Learning Outcome
 Students can speak the basic language describing above mentioned topics
Methods of Private study /Self help

 Handouts, audio-aids, and self-do assignments and role-plays will support classroom teaching
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:

Text:
• Teach yourself Japanese
References:
• Shin Nihongo no kiso 1
CHINESE – I
Course Objective:
There are many dialects spoken in China, but the language which will help you through wherever you go is
Mandarin, or Putonghua, as it is called in Chinese. The most widely spoken forms of Chinese are Mandarin,
Cantonese, Gan, Hakka, Min, Wu and Xiang. The course aims at familiarizing the student with the basic aspects
of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in
practical skills and nurturing them to interact with a Chinese person.
Course Contents:
Module I
Show pictures, dialogue and retell.
Getting to know each other.
Practicing chart with Initials and Finals. (CHART – The Chinese Phonetic Alphabet Called “Hanyu Pinyin” in
Mandarin Chinese.)
Practicing of Tones as it is a tonal language.
Changes in 3rd tone and Neutral Tone.
Module II
Greetings
Let me Introduce
The modal particle “ne”.
Use of Please ‘qing” – sit, have tea ………….. etc.
A brief self introduction – Ni hao ma? Zaijian!
Use of “bu” negative.
Module III
Attributives showing possession
How is your Health? Thank you
Where are you from?
A few Professions like – Engineer, Businessman, Doctor, Teacher, Worker.
Are you busy with your work?
May I know your name?
Module IV
Use of “How many” – People in your family?
Use of “zhe” and “na”.
Use of interrogative particle “shenme”, “shui”, “ma” and “nar”.
How to make interrogative sentences ending with “ma”.
Structural particle “de”.
Use of “Nin” when and where to use and with whom. Use of guixing.
Use of verb “zuo” and how to make sentences with it.
Module V
Family structure and Relations.
Use of “you” – “mei you”.
Measure words
Days and Weekdays.
Numbers.
Maps, different languages and Countries.
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:

• “Elementary Chinese Reader Part I” Lesson 1-10
OPERATIONS AND QUALITY MANAGEMENT
Course Objective:
To get acquainted with the basic aspects of Production / Operations Management. The course attempts to discuss various
important concepts of Operations Management and also to study its interrelationship with other functional areas of
management. The aim is also to introduce the students to the basic concepts of total quality management and to tell them
how the focus of TQM has become so important for all companies in recent times.
Course Contents:
Introduction of operations function and Operations Management; Input/output transformation; Operations as competitive
advantage; Forecasting in OM
Module II: Strategic Decisions

Planning and Designing the products/services; Process design and planning; Designing the facility location and layout;
Selection and Management of Product Technology; Long-term and Short-term Capacity Planning, Project
Management (PERT/CPM).
Module III: Operating Decisions

Operations scheduling and sequencing, Aggregate Planning and Master Production Scheduling, Inventory Control, Supply
chain management and outsourcing, Waste elimination, Green operations management
Module IV: Controlling and Improvement Decision

Productivity, efficiency and effectiveness; Concept of Kaizen and Continuous Improvement. Issues on Quality by
Demming, Crosby, Taguchi, Juran and Other Experts, Introduction to QC tools of improvement, Leadership Issues, Basics
and Imperatives of TQM, Total Employee Involvement, 5S Concept. Quality Circles and its Relevance
Examination Scheme:
Weightage (%) 10 5 15 70
Texts & References (alhpabetical):
• Chase, Jacob, Aquilano, Agarwal (2008). Operations Management for Competitive Advantage, Tata McGraw-Hill
• Evans & Collier (2007). Operations Management: An integrated goods and service approach, Cengage
• Heizer, Render, Jagadeesh (2009). Operations Management, Pearson
• Klassen & Manor (2007). Cases in Operations Management, Sage
• Krajewski, Ritzman, Malhotra (2007). Operations Management: Processes and Value Chains, Prentice-Hall /
Pearson
• Mahadevan (2007). Operations Management: Theory and Practice, Pearson
• Russell and Taylor (2009). Operations Management along the Supply Chain, Wiley
• Shroeder (2009). Operations Management: Contemporary Concepts and Cases, Tata McGraw-Hill
• Stevenson (2007). Operations Management, Tata McGraw-Hill
• Young (2009). Essentials of Operations Management, Sage
PERFORMANCE MANAGEMENT SYSTEM
Course Objective:
In today’s competitive world, the key to success lies in high performance. This course will help them
understand the significance of appraisal for an organization and individual. It will develop an understanding of
various P.A. tools and this applications further it will develop a right perspective in them towards managing and
improving performance.
Course Contents:
Module I: Overview of Performance Management
Employee Motivation & Needs (Vrooms & Adam theory of Motivation)
Performance Appraisal: The past & the future
Human Resource Development & Performance Appraisal
Planning Performance & Role Clarity, Accountability and Effectiveness
Module II: Process of Performance Appraisal

Measuring Performance Appraisal – Objectives & Indicators
Methods of Appraisal – Contemporary & Modern methods
Competency mapping & potential appraisal – Case studies
Performance feedback & counseling
Module III: 360 degree Feedback

Definition, methodology, advantages/disadvantages of Feedback,
RSDR Model,
Criteria for success,
Experiences in 360 appraisals.
Module IV: Performance Management in application

Performance Management and development
Performance Management and Pay
Creating High Performance organization.
Module V: Emerging Concerns & Performance Management

Performance Management and ESOP
Indian experience in Performance Management
Appraisal for future – going beyond tangible performance.
Performance Management practices – Live Projects
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Baldvin Kieran: Managing Individual Performance
• Armstrong Michael and Berron Angela (Jaico): Performance Management
References:
• Cartin Thomas J: Principles & Practices of organization performance Excellence
• Fisher M: Performance Appraisal
• Newman Milkovich: Compensation
• Modi B K: Performance – A Manager’s challenge
• Rao T V: 360 deg Feedback
• Rao Pareek: Redesigning P A System
• Watling Brian: The degree Appraisal checklist
STRATEGIC MANAGEMENT
Course Objective:
The objective of this course is to develop an understanding of:
• The integrative role of all areas of management in business.
• The prescriptive and descriptive ideas of theorist’s practitioners and researchers in the field.
• The principles of management and their relevance in business.
• The methods and techniques of strategic choice and strategic implementation over different industries
• Measurement of performance in various business and effect of strategies
• Difference between traditional and contemporary business management
Course Contents:
Concept of Planning, Evolution of Strategic Management, Corporate Strategy, Patterns of Strategy
Development, Levels of Strategy, Competitive scope and value chain
Module II: Strategic Analysis

Mission, Vision and Business Definition, Environmental Threat and Opportunity Profile (ETOP), Industry
Analysis, Strategic Advantage Profile (SAP), Competitor analysis, market analysis, environmental analysis
and dealing with uncertainty, scenario analysis and SWOT Analysis.
Module III: Strategic Choice

Traditional Approach - Strategic Alternatives, Various models like BCG, GE Nine Cell Matrix, Hofer’s Model,
Strickland’s Grand Strategy Selection Matrix, Basis of Choice; Michael Porter’s Approach - Generic
competitive strategies, Cost advantage, differentiation, technology and competitive advantage, substitution,
competitor, complementary products and competitive advantage, strategic vision vs. strategic opportunism,
Coevolving and patching.
Module IV: Offensive and Defensive Competitive Strategies

Industry scenarios, advantages and disadvantages of defensive strategies, advantages and disadvantages of
offensive strategies.
Module V: Strategic Implementation

Operationalizing Strategy, Institutionalizing Strategy, Strategic Control, Balanced Scorecard – Concepts and
applications in strategy implementation.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Azhar Kazmi, Business Policy and Strategic Management, 2nd Edition, Tata McGraw Hill.
• Kaplan Robert & Norton David P., 2001, Strategic Focused Organization, 1st Ed., Harvard Business School
Press.
References:
• Pearce John A & Robinson R B, 1977, Strategic Management: Strategy Formulation and Implementation,
3rd Ed., A.I.T.B.S. Publishers & Distributors.
• Aaker David, Strategic Market Management, 8th Ed., John Wiley and Sons
• Regular reading of all latest Business Journals: HBR, Strategist, Business World, Business India, Business
Today.
• Porter Michael, Competitive Advantage: Creating and sustaining superior performance, Free press.
• Thomson & Strickland, Business Policy and Strategic Management, 14th Ed., Tata Mc Graw Hill
HUMAN RESOURCE MANAGEMENT

Course Objective:
The objective of this course is to help the students develop an understanding of the dimensions of the
management of human resources, with particular reference to HRM policies and practices in India. Attention
will also be paid to help them develop their communication and decision making skills through case discussions,
role plays etc.
Course Contents:
Module 1: Introduction to Human Resource Management

Nature and scope of HRM, HRM functions, Role and Responsibilities of the Human Resource Manager , HRM
models, understanding concepts of personnel management, Human Resource Development and Strategic
Human Resource Management, HR Environment , changing Role of HR
Module II: Meeting and Acquiring Human Resource Requirements

Job Analysis, Job Description, Job specification, Strategic Human Resource Planning, Recruitment, Selection
Process, Methods – Interview, Tests, Induction and Placement, Promotion and Transfer
Module III: Development of Human Resources

Training and Development, Managing Careers, Understanding Performance Appraisal
Module IV: Managing Compensation

Compensation, Components of compensation, Job evaluation, methods of job evaluation, Designing and
administration of wage and salary structure
Module V: Separation Processes

Turnover, Retirement, Layoff, Retrenchment and Discharge, VRS
Module VI: Emerging Trends and Challenges in HRM

Overview of Human Resource Information System (HRIS), Introduction to HR Audit, IHRM Practices, Cross-
Cultural and Diversity Management, Work-life integration, Human Resource Outsourcing
Examination Scheme:
Components P1 C1 CT1 EE1

Weightage (%) 10 10 10 70
Text & References:
Text
Gary Dessler, Human Resource Management, Pearson Education, New Delhi
References:
• William B. Werther Jr. and Keith Davis, 1993, 4th Ed., Human Resources and Personnel Management,
McGraw Hill, Singapore.
• Arun Monappa and Mirza S. Saiyadain, 1995, Personnel Management, Tata Mc-Graw Hill, New Delhi
MARKET RESEARCH
Course Objective:
This course in marketing research aims at familiarizing the participants of the MBA program with scientific
research and its various methods in the field of management. The focus of the course is applied and decisional.
It aims at providing the relevant inputs to the participants so that they could study systematically various
complex management problems and provide information and solutions for the same. Besides the course work,
the participants shall be required to undertake a market research project incorporating the research techniques
studied during the semester
Course Contents:
Module I: Nature and scope of marketing research
Marketing research as input in decision making process, Marketing research and marketing information system.
Applications of marketing research, Planning a research project: Problem identification and formulation.
Research Design: Exploratory, Descriptive and Experimental research designs, Market research on the Internet
Module II: Data collection methods

Observation Methods and Questionnaire Method, Questionnaire Design: Steps in constructing a questionnaire,
types of questions, Attitude measurement and Scaling techniques: Ratio, interval, ordinal and nominal scales.
Likert’s scale, Thurstone scale, Semantic differentiation method etc. Projective techniques. Multidimensional
scaling and perceptual mapping, Sampling decisions: Sampling frame, sample selection methods- Probability
and non- probability, sample size, Application of sampling methods to marketing problems.
Module III: Data collection and field force

Field work procedure. Common sources of error in the field work. Minimizing fieldwork errors, Tabulation of
the collected data
Module IV: Data analysis - I

Tests of significance Z, t, F and chi-square, Data analysis-II: Correlation and Regression techniques, Data
analysis-III: Over-view of Multivariate Techniques-Factor analysis, conjoint analysis, Cluster analysis
Module V
Pre-Writing Considerations, Format of the Marketing research report, Common Problems Encountered when
preparing the marketing research report. Presenting the Research Report
Module VI: Selected applications of marketing research

Identifying market segments, Product research, Sales research and Advertising research
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Malhotra, Naresh; Market Research- 6th Edition-PHI
• Churchill, Gilbert A, Lacobucci, Dawn; Marketing Research: Methodological Foundations, 8th Edition,
South Western
References:
• Luck, David J And Rubin, Ronald S, Marketing Research, Seventh Edition, Prentice Hall Of India
• Beri, Gc., Marketing Research, Second Edition, Tata McGraw Hill
• Thomas H. Wancott and R. Wancott, Introductory Statistics for Business and Economics, John Wiley and
Sons, New York.
• Burns, Alvin C and Bush, Ronald F: Marketing Research, 5th Edition, Pearson Education
Software:
• Students can use SPSS 15.0 for analyzing the data for marketing research.
The software is available in the computer lab.
ECONOMIC AND BUSINESS LEGISLATION

Course Objective:
The objective of this course is to develop in students the understanding of the role of business environment in
general and the legal environment in particular in management decision making. It aims at giving insight into
various Business and Economic Laws so that the students are able to interpret the provisions of some of the
important laws and apply the same in commercial and industrial organizations.
Course Contents:
Module I: Legal Environment of Business
Environment of Business, Its importance, Change in business environment consequent to economic reform,
industrial policy, trade policy, macro reform, MNC’s role, financial services, private sector, Legal environment
of business.
Module II: Indian Contract Act, 1872

Nature and kinds of Contracts, Concepts related to offer, Acceptance and Consideration, Principles Governing
Capacity of Parties and Free Consent, Legality of Objects, Performance and Discharge of Contract, Breach of
Contract and its Remedies, Basic Elements of Law Relating to Agency, Guarantee and Pledge.
Module III: Law of Torts

Meaning of tort – Contractual and Tortious Liability, Application of Tortious Liability in Business Situations.
Module IV: Indian Sale of Goods Act, 1930

Sale and Agreement to Sell, Hire Purchase – Pledge – Mortgage – Hypothecation Lease, Goods – Different
types of Goods, Passing of Property in Goods, Conditions and Warranties, Doctrine of Caveat emptor, Rights of
an unpaid Seller.
Module V: Negotiable Instruments Act, 1881

Meaning of Negotiability and Negotiable Instruments – Cheques Bill of Exchange and Promissory Note –
Crossing of Cheques – Endorsement – Dishonour of Cheques.
Module VI: Elements of Company Law

Meaning and types of companies, Formation of a company, Memorandum and Articles of Association,
Prospectus and Issue of Shares, Share Capital and Shareholders, Company Meetings and Proceedings, Powers
and Liabilities of Directors and Winding up of Company.
Module VII: Miscellaneous Acts

Consumer Protection Act, 1986 – Need for Consumer Protection, Intellectual Property Laws (IPR) – Overview
of Law & Procedure relating to Patents , Trade marks & Copyrights, Infringement, Provisions of Central Sales
Tax Act and Central Excise Act & Customs Act 1962, Provisions of Income Tax Act relating to individuals,
Calculation of Tax Liability under the head Salary Income.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

• Gulshan S. S, Elements of Mercantile Law, Excel Books, N. Delhi
• Suresh Bedi, Business Environment, Excel Books, N. Delhi
FINANCIAL MANAGEMENT
Course Objective:
The objective of this course is to develop an understanding of short-term and long-term financial decisions of a
firm and various financial tools used in taking these decisions. It is also aimed to develop the understanding of
the financial environment in which a company operates and how it copes with it.
Course Contents:
A Framework for Financial Decision-Making- Financial Environment, Changing Role of Finance Managers,
Objectives of the firm
Module II: Valuation Concepts

Time Value of Money, Risk and Return, Financial and Operating Leverage
Module III: Financing Decisions

Capital Structure and Cost of Capital, Marginal Cost of Capital
Module IV: Capital Budgeting

Estimation of Cash Flows, Criteria for Capital Budgeting Decisions, Issues Involved in Capital Budgeting, Risk
analysis in Capital Budgeting – An Introduction
Module V: Working Capital Management

Factors Influencing Working Capital Policy, Operating Cycle Analysis, Management of Inventory, Management
of Receivables, Management of Cash and Marketable Securities, Financing of Working Capital.
Module VI: Dividend Policy Decisions

An introduction: Different Schools of Thought on Dividend Policy
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Chandra, P. 2006, Financial Management: Theory and Practice, 6th Ed., Tata McGraw Hill.
References:
• Damodaran, A. 2004, Corporate Finance: Theory and Practice, 2nd Ed., Wiley & Sons.
• Van Horne, J.C. 2006, Financial Management and Policy, 12th Ed., Prentice Hall of India.
• Brearly, R. A. and Myers, S. C. 2006, Principles of Corporate Finance, 8th Ed., Tata McGraw Hill
• Pike, R and Neale, B. 1998, Corporate Finance and Investment: Decisions and Strategies, Prentice Hall of
India
• Rustagi, R.P. 1999, Financial Management: Theory, Concepts and Problems, Galgotia Publishing
Company.
Pandey, I.M. 1999, Financial Management, 9th Ed., Vikas Publishing House
BUSINESS COMMUNICATION - II
Course Objective:
This course is designed to hone the PR skills of the budding managers and enable them to be an integral part of
the corporate communication network. The Verbal Communication (oral and written) will be the lingua franca
of this endeavour.
Course Contents:
Module I: Communication in Practice
Verbal Communication
1. Communication Networks
2. Developing writing skills
Inter- office communication
The business letters
E mail – Netiquette (etiquette on the mail)
Intra- office communication
Memos
Notices
Circulars
Agenda and Minutes
Business Report writing
Resume writing
Module II: Cross Functional Communication

Marketing/ Integrated marketing communication
Project management communication
Human Resource communication
Financial Communication
Module III: Communication for Public Relations

Functions and activities of PR
Reputation Management
Building Corporate Image and Identity
Negotiation Techniques
Examination Scheme:

Weightage (%) 20 20 25 10 10 10 5

Text & References:

• The Oxford Handbook of Commercial Correspondence, Ashley A, Oxford Business Communication for
Managers: An Advanced Approach, Penrose, Thomson
• Business Communication, Krizan, Thomson
• Understanding Human Communication,9/e, Adler R Oxford
BEHAVIOURAL SCIENCE - II
(BEHAVIOURAL COMMUNICATION AND RELATIONSHIP
MANAGEMENT)
Course Objective:
Process of Behavioural communication
Aspects of interpersonal communication and relationship
Management of individual differences as important dimension of IPR
Course Contents:
Module I: Behavioural Communication
Scope of Behavioural Communication
Process – Personal, Impersonal and Interpersonal Communication
Guidelines for developing Human Communication skills
Relevance of Behavioural Communication in relationship management
Module II: Managing Individual Differences in Relationships

Principles
Types of issues
Approaches
Understanding and importance of self disclosure
Guidelines for effective communication during conflicts
Module III: Communication Climate: Foundation of Interpersonal Relationships

Elements of satisfying relationships
Conforming and Disconfirming Communication
Culturally Relevant Communication
Guideline for Creating and Sustaining Healthy Climate
Module IV: Interpersonal Communication

Imperatives for Interpersonal Communication
Models – Linear, Interaction and Transaction
Patterns – Complementary, Symmetrical and Parallel
Types – Self and Other Oriented
Steps to improve Interpersonal Communication
Module V: Interpersonal Relationship Development

Relationship circle – Peer/ Colleague, Superior and Subordinate
Initiating and establishing IPR
Escalating, maintaining and terminating IPR
Direct and indirect strategies of terminating relationship
Model of ending relationship

Text & References:

• Vangelist L. Anita, Mark N. Knapp, Inter Personal Communication and Human Relationships: Third
Edition, Allyn and Bacon
• Julia T. Wood. Interpersonal Communication everyday encounter
• Simons, Christine, Naylor, Belinda: Effective Communication for Managers, 1997 1st Edition Cassell
• Harvard Business School, Effective Communication: United States of America
• Beebe, Beebe and Redmond; Interpersonal Communication, 1996; Allyn and Bacon Publishers.
FRENCH - II
Course Objective:
To enable the student
• to talk about his time schedule
• to talk about travel
Course Contents:
Unité 3, 4: pp. 42 to 72:
Contenu lexical: Unité 3: Emploi du temps

1. demander et donner l’heure, des horaires
2. raconter sa journée
3. parler de ses habitudes au travail, de ses loisirs
4. dire la date, parler du temps qu’il fait
5. fixer rendez-vous (au téléphone par e-mail), réserver une table au restaurant
Unité 4: Voyage
1. réserver une chambre d’hôtel, demander la note
2. expliquer un itinéraire
3. parler de ses déplacements, situer sur une carte
4. exprimer un conseil, une interdiction, une obligation
5. acheter un billet de train, consulter un tableau d’horaires
Contenu grammatical: 1. question avec à quelle heure ? adjectifs démonstratifs

2. verbes pronominaux au présent, les prépositions à et de : aller à venir de
3. adverbes de fréquence, pourquoi... ? Parce que ... ?
4. expression indiquant la date, verbes impersonnels
5. verbe pouvoir + infinitif, le lundi, lundi prochain
6. adjectifs possessifs (2), adjectif tout
7. impératif présent (1), nombres ordinaux
8. questions avec est-ce que ? à et en + moyen de transport, en/au+pays
9. verbes devoir+infinitif, il faut+ infinitif, il est interdit de
10. verbes : aller, venir, partir , questions avec d’où, où,par où, à quel, de quel
Examination Scheme:
Weightage (%) 20 20 20 20 15 5
Text & References:

GERMAN – II
Course Objective:
Introduction to Grammar to consolidate the language base learnt in Semester - I
Course Contents:
Module I: Everything about Time and Time periods
Time and times of the day.
Weekdays, months, seasons.
Adverbs of time and time related prepositions
Module II: Irregular verbs

Introduction to irregular verbs like to be, and others, to learn the conjugations of the same, (fahren, essen,
lessen, schlafen, sprechen und ähnliche).
Module III: Separable verbs

To comprehend the change in meaning that the verbs undergo when used as such
Treatment of such verbs with separable prefixes
Module IV: Reading and comprehension

Reading and deciphering railway schedules/school time table
Usage of separable verbs in the above context
Module V: Accusative case

Accusative case with the relevant articles
Introduction to 2 different kinds of sentences – Nominative and Accusative
Module VI: Accusative personal pronouns

Nominative and accusative in comparison
Emphasizing on the universal applicability of the pronouns to both persons and objects
Module VII: Accusative prepositions

Accusative propositions with their use
Both theoretical and figurative use
Module VIII: Dialogues

Dialogue reading: ‘In the market place’
‘At the Hotel’
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:

• P.L Aneja, Deutsch Interessant- 1, 2 & 3
• Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1,2
SPANISH – II
Course Objective:
To enable students acquire more vocabulary, grammar, Verbal Phrases to understand simple texts and start
describing any person or object in Simple Present Tense.
Course Contents:
Module I
Revision of earlier modules.
Module II
Some more AR/ER/IR verbs. Introduction to root changing and irregular AR/ER/IR ending verbs
Module III
More verbal phrases (eg, Dios Mio, Que lastima etc), adverbs (bueno/malo, muy, mucho, bastante, poco).
Simple texts based on grammar and vocabulary done in earlier modules.
Module IV
Possessive pronouns
Module V
Writing/speaking essays like my friend, my house, my school/institution, myself….descriptions of people,
objects etc, computer/internet related vocabulary
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:
• Español Sin Fronteras
JAPANESE - II
Course Objective:
To enable the students to converse in the language with the help of basic particles and be able to define the
situations and people using different adjectives.
Course Contents:
Module I: Verbs
Transitive verbs, intransitive verbs
Module II: More prepositions

More particles, articles and likes and dislikes.
Module III: Terms used for instructions

No parking, no smoking etc.
Module IV: Adverbs

Different adverbial expression.
Module V: Invitations and celebrations

Giving and receiving presents,
Inviting somebody for lunch, dinner, movie and how to accept and refuse in different ways
Module VI: Comprehension’s

Short essay on Family, Friend etc.
Module VII: Conversations

Situational conversations like asking the way, At a post office, family
Module VIII: Illness

Going to the doctor, hospital etc.
Learning Outcome
 Students can speak the language describing above-mentioned topics.
Methods of Private study/ Self help

 Handouts, audio-aids, and self-do assignments.
 Use of library, visiting and watching movies in Japan and culture center every Friday at 6pm.
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:

Text:
References:
CHINESE – II
Course Objective:
Chinese is a tonal language where each syllable in isolation has its definite tone (flat, falling, rising and
rising/falling), and same syllables with different tones mean different things. When you say, “ma” with a third
tone, it mean horse and “ma” with the first tone is Mother. The course aims at familiarizing the student with the
basic aspects of speaking ability of Mandarin, the language of Mainland China. The course aims at training
students in practical skills and nurturing them to interact with a Chinese person.
Course Contents:
Module I
Drills
Practice reading aloud
Observe Picture and answer the question.
Tone practice.
Practice using the language both by speaking and by taking notes.
Introduction of basic sentence patterns.
Measure words.
Glad to meet you.
Module II
Where do you live?
Learning different colors.
Tones of “bu”
Buying things and how muchit costs?
Dialogue on change of Money.
More sentence patterns on Days and Weekdays.
How to tell time. Saying the units of time in Chinese. Learning to say useful phrases like – 8:00, 11:25, 10:30
P.M. everyday, afternoon, evening, night, morning 3:58, one hour, to begin, to end ….. etc.
Morning, Afternoon, Evening, Night.
Module III
Use of words of location like-li, wais hang, xia
Furniture – table, chair, bed, bookshelf,.. etc.
Description of room, house or hostel room.. eg what is placed where and how many things are there in it?
Review Lessons – Preview Lessons.
Expression ‘yao”, “xiang” and “yaoshi” (if).
Days of week, months in a year etc.
I am learning Chinese. Is Chinese difficult?
Module IV
Counting from 1-1000
Use of “chang-chang”.
Making an Inquiry – What time is it now? Where is the Post Office?
Days of the week. Months in a year.
Use of Preposition – “zai”, “gen”.
Use of interrogative pronoun – “duoshao” and “ji”.
“Whose”??? Sweater etc is it?
Different Games and going out for exercise in the morning.
Module V
The verb “qu”
Going to the library issuing a book from the library
Going to the cinema hall, buying tickets
Going to the post office, buying stamps
Going to the market to buy things.. etc
Going to the buy clothes …. Etc.
Hobby. I also like swimming.
Comprehension and answer questions based on it.
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:
• “Elementary Chinese Reader Part I” Lesson 11-20

SOCIAL & INDUSTRIAL PSYCHOLOGY

Course Objective:
The Objectives of this course are to understand human behaviour in social and industrial settings. A student
will be able to comprehend the causes of behaviour as well as the methods of improvement by going through
this course.
Course Contents:
Module I: Social and Industrial Psychology
Definition, Nature and Background.
Module II: Social Perception

Non-Verbal Communication, theories of Attribution, Impression formation and impression management.
Module III: Social Identity

Self Concept, Self-esteem, Self-efficacy, Self-monitoring and self-focusing.
Module IV: Social Influence

Conformity, Compliance and Obedience.
Module V: Interviews, Application Blanks and References

The interview, Application blanks and biographical inventories, References and background investigations.
Module VI: Employment Testing

Testing abilities, Testing personality, Testing skills and achievements, Using and not using tests.
Module VII: Safety Psychology

Safety management and safety psychology, Differential accident liability.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Robert A. Baron and Donn Byrne, 1995, 7th Ed “Social Psychology: Understanding Human Interactions”,
New Delhi, Prentice Hall of India
• John B. Miner, 1992, “Industrial - Organizational Psychology”, Singapore, McGraw-Hill
References:
• S.C. Tailor, L.A. Peplau and D.O. Sears, 1995, 7th Ed., “Social Psychology”, New Jersey, Prentice Hall Inc.
MANAGERIAL COMPETENCIES AND CAREER DEVELOPMENT
Course Code: MHR 302 Non Credit Course
Course Objective:
In this course, students will actively learn and practice job-related skills vital to becoming a successful manager
in contemporary organizations. Class sessions will consist of diverse exercises, self-assessments, role plays,
etc., which help students’ evaluate and develop their skills. It will help the students to perform well at an
acceptable entry level in each skill area; and better interact with other students, faculty, alumni and industry
professionals.
Course Contents:
Module I: Introduction to Managerial Competencies
Business Service Performance Management and Future Managers, managerial Competencies. Values for
managerial effectiveness and competencies in career development. Individual career goals and action plan.
Module II: Identification of Career Opportunities in Various Industries

Industry scenario and identifying career opportunities. Key position competencies at entry level in different
industries and growth prospects. Career Recruitment / selection processes in various industries and
companies.
Module III: Career Development Process

Diagnostic instruments. Steps in career Development, Career Counseling. Seeking, giving and receiving face-
to-face feedback. Strategies for improving managerial competencies. Opportunities and tactics for developing
managerial competencies.
Module IV: Developing Skills for Career Prospects

How to succeed in interviews, Mock interviews and GDs. Special focus areas. Career Clusters, Role of Mentor
in career development. Importance of Entrepreneurial and leaderrship skills in career development.
Module V: Enhancing Learning through Experience Sharing

Experience sharing of successful industry professionals, entrepreneurs, alumni and career specialists.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:
• Kolb, Osland, & Rubin, 1995, Organizational Behaviour, Prentice Hall

• Greenhaus, 2004, Career Management , Thompson Learning, New Delhi
SUMMER INTERNSHIP

There are certain phases of every Intern’s professional development that cannot be effectively taught in the
academic environment. These facets can only be learned through direct, on-the-job experience working with
successful professionals and experts in the field. The internship programme can best be described as an attempt
to institutionalize efforts to bridge the gap between the professional world and the academic institutions. Entire
effort in internship is in terms of extending the program of education and evaluation beyond the classroom of a
university or institution. The educational process in the internship course seeks out and focuses attention on
many latent attributes, which do not surface in the normal class room situations. These attributes are intellectual
ability, professional judgment and decision making ability, inter-disciplinary approach, skills for data handling,
ability in written and oral presentation, sense of responsibility etc.
In order to achieve these objectives, each student will maintain and submit a file (Internship File) and a report
(Internship Report)
INTERNSHIP FILE
The Internship File aims to encourage students to keep a personal record of their learning and achievements
throughout the Programme. It can be used as the basis for lifelong learning and for job applications. Items can
be drawn from activities completed in the course modules and from the workplace to demonstrate learning
and personal development.
The File will assess the student’s analytical skills and ability to present supportive evidence, whilst
demonstrating understanding of their organization, its needs and his/her own personal contribution to the
organization.
The File is essentially a comprehensive documentation of how one proceeds while working on the assignment
and should be regularly checked by the faculty guide/ supervisor, issues discussed with the students, doubts if
any clarified and signed as having done so. This will form the basis of continuous evaluation of the project.
The File will include five sections in the order described below.
1. The Title Page – An Internship Experience Report For (Your Name), name of internship organization,
name of the Supervisor/Guide and his/her designation, date started and completed, and number of credits
for which the report is submitted.
2. Table of Content – An outline of the contents of the file by topics and subtopics with the page number
and location of each section.
3. Introduction – Short, but should include how and why you obtained the internship experience position
and the relationship it has to your academic/professional and career goals.
4. Main Body – Should include a brief summary/ executive summary of the Internship Project Report that
the student has worked on, an analysis of the company/organization in which the student is working, a
personal review of the student’s management skills and how they have been developed through the
programme, the daily tasks performed, major projects contributed to, dates and hours spent on a task,
observations and feelings, meetings attended and their purposes, listing of tools and materials and their
suppliers, and photographs if possible of projects, buildings and co-workers.
5. Appendices – Include pamphlets, forms, charts, brochures, technical and descriptive literature, graphs and
other information related to your Internship experience.
INTERNSHIP REPORT
The Internship Report is the research report that the student has to prepare on the project assigned by the
organization. (Incase a student is not assigned a specific research project in the organization, he has to select any
one aspect of the organization and prepare a research report on it). The lay out of the report should be as per the
standard layout prescribed by the organization wherein the student undertakes the Internship. In case, there is no
layout prescribed by the organization the following components should be included in the report:
 Title or Cover Page

The title page should contain Project Title; Student’s Name; Programme; Year and Semester and Name of
the Faculty Guide.
 Acknowledgements
Acknowledgment to any advisory or financial assistance received in the course of work may be given. It is
incomplete without student’s signature.
 Abstract
A good "Abstract" should be straight to the point; not too descriptive but fully informative. First paragraph
should state what was accomplished with regard to the objectives. The abstract does not have to be an entire
summary of the project, but rather a concise summary of the scope and results of the project. It should not
exceed more than 1000 words.
 Table of Contents
Titles and subtitles are to correspond exactly with those in the text.
 Introduction
Here a brief introduction to the problem that is central to the project and an outline of the structure of the
rest of the report should be provided. The introduction should aim to catch the imagination of the reader, so
excessive details should be avoided.
 Materials and Methods

This section should aim at experimental designs, materials used (wherever applicable). Methodology should
be mentioned in details including modifications undertaken, if any. It includes organization site(s), sample,
instruments used with its validation, procedures followed and precautions.
 Results and Discussion

Present results, discuss and compare these with those from other workers, etc. In writing this section,
emphasis should be laid on what has been performed and achieved in the course of the work, rather than
discuss in detail what is readily available in text books. Avoid abrupt changes in contents from section to
section and maintain a lucid flow throughout the thesis. An opening and closing paragraph in every chapter
could be included to aid in smooth flow.
Note that in writing the various secions, all figures and tables should as far as possible be next to the
associated text, in the same orientation as the main text, numbered, and given appropriate titles or captions.
All major equations should also be numbered and unless it is really necessary, do not write in “point” form.
While presenting the results, write at length about the the various statistical tools used in the data
interpretation. The result interpretation should be simple but full of data and statistical analysis. This data
interpretation should be in congruence with the written objectives and the inferences should be drawn on
data and not on impression. Avoid writing straight forward conclusion rather, it should lead to
generalization of data on the chosen sample.
Results and its discussion should be supporting/contradicting with the previous research work in the given
area. Usually one should not use more than two researches in either case of supporing or contradicting the
present case of research.
 Conclusion(s) & Recommendations

A conclusion should be the final section in which the outcome of the work is mentioned briefly.
Check that your work answers the following questions:
• Did the research project meet its aims (check back to introduction for stated aims)?
• What are the main findings of the research?
• Are there any recommendations?
• Do you have any conclusion on the research process itself?
 Implications for Future Research

This should bring out further prospects for the study either thrown open by the present work or with the
purpose of making it more comprehensive.
 Appendices
The Appendices contain material which is of interest to the reader but not an integral part of the thesis and
any problem that have arisen that may be useful to document for future reference.
 References
References should include papers, books etc. referred to in the body of the report. These should be written
in the alphabetical order of the author's surname. The titles of journals preferably should not be abbreviated;
if they are, abbreviations must comply with an internationally recognised system.
Examples
For research article
Voravuthikunchai SP, Lortheeranuwat A, Ninrprom T, Popaya W, Pongpaichit S, Supawita T. (2002)
Antibacterial activity of Thai medicinal plants against enterohaemorrhagic Escherichia coli O157: H7. Clin
Microbiol Infect, 8 (suppl 1): 116–117.
For book
Kowalski,M.(1976) Transduction of effectiveness in Rhizobium meliloti. SYMBIOTIC NITROGEN
FIXATION PLANTS (editor P.S. Nutman IBP), 7: 63-67
The Layout Guidelines for the Internship File & Internship Report
• A4 size Paper
• Font: Arial (10 points) or Times New Roman (12 points)
• Line spacing: 1.5
• Top and bottom margins: 1 inch/ 2.5 cm; left and right margins: 1.25 inches/ 3 cm
Examination Scheme:
Continuous Evaluation by faculty guide 15%
Continuous evaluation by CRC 15%
Feedback from industry guide 35%
Report, Presentation & Viva Voce 35%
TOTAL 100%
BUSINESS COMMUNICATION - III
Course Objective:
‘Actions speak louder than words.’ Every business communicator needs to understand the nuances of ‘body
language and voice.’ This course is designed to enable the young Amitian to decipher the relevance of Kinesics,
Proxemics and Para Language that cater to the fundamental requirements of effective business presentations and
speeches.
Course Contents:
Module I: Non- Verbal Communication
Principles of nonverbal communication
Kinesics
Proxemics
Paralanguage and visible code
Module II: Speaking Skills

Pronunciation drills (Neutralizing regional pulls)
Conversational English
Guidelines to an effective presentation
Module III: Interviews and GDs
Examination Scheme:

Weightage (%) 20 20 25 10 10 10 5

Text & References:

• Business Communication for Managers: An Advanced Approach, Penrose, Thomson
• Business Communication, Krizan, Thomson
• Understanding Human Communication, 9/e, Adler R Oxford
BEHAVIOURAL SCIENCE - III
(LEADING THROUGH TEAMS)
Course Objective:
This course aims to enable students to:
Understand the concept and building of teams
Manage conflict and stress within team
Facilitate better team management and organizational effectiveness through universal human values.
Course Contents:
Module I: Teams: An Overview
Team Design Features: team vs. group
Effective Team Mission and Vision
Life Cycle of a Project Team
Rationale of a Team, Goal Analysis and Team Roles
Module II: Team & Sociometry

Patterns of Interaction in a Team
Sociometry: Method of studying attractions and repulsions in groups
Construction of sociogram for studying interpersonal relations in a Team
Module III: Team Building

Types and Development of Team Building
Stages of team growth
Team performance curve
Profiling your Team: Internal & External Dynamics
Team Strategies for organizational vision
Team communication
Module IV: Team Leadership & Conflict Management

Leadership styles in organizations
Self Authorized team leadership
Causes of team conflict
Conflict management strategies
Stress and Coping in teams
Module V: Global Teams and Universal Values

Management by values
Pragmatic spirituality in life and organization
Building global teams through universal human values
Learning based on project work on Scriptures like Ramayana, Mahabharata, Gita etc.

Text & References:
• Organizational Behaviour, Davis, K.

• Hoover, Judhith D. Effective Small Group and Team Communication, 2002,Harcourt College Publishers
• LaFasto and Larson: When Teams Work Best, 2001, Response Books (Sage), New Delhi
• Dick, Mc Cann & Margerison, Charles: Team Management, 1992 Edition, Viva books
• J William Pfeiffer (ed.) Theories and Models in Applied Behavioural Science, Vol 2, Group (1996);
Pfeiffer & Company
• Smither Robert D.; The Psychology of Work and Human Performance, 1994, Harper Collins College
Publishers
FRENCH - III
Course Objective:
To furnish linguistic tools
• to talk about work and problems related to work
• to perform simple communicative tasks (explaining a set back, asking for a postponement of appointment,
give instructions, place orders, reserve)
• to master the current social communication skills
• oral (dialogue, telephone conversation)
• Written (e-mails, reply to messages)
Course Contents:
Unité 5, 6: pp. 74 to 104
Contenu lexical: Unité 5: Travail

1. manger au restaurant, comprendre un menu, commander
2. engager une conversation téléphonique
3. parler de sa formation, de son expérience, de ses compétences
4. Raconter des événements passes
5. consulter sa boite e-mails, répondre aux messages
Unité 6: Problèmes
1. identifier un problème, demander des précisions
2. expliquer un contretemps, déplacer un rendez-vous
3. demander de l’aide (par téléphone, par e-mail)
4. donner des instructions
5. expliquer un problème, suggérer une solution
Contenu grammatical:
1. futur proche, articles partitifs, un peu de, beaucoup de, une bouteille de, un
morceau de…
2. pronoms COD, venir de + infinitif, verbes appeler (au présent)
3. passé composé avec avoir, affirmatif et interrogatif, savoir et connaître
4. passé composé avec être, accord du participe passé, négation
5. pronoms COI, être en train de
6. ne…rien, ne…personne, ne…plus, ne…pas encore, qu’est-ce que/ qu’est-ce
qui/qui est-ce que/qui est-ce qui
7. passé composé des verbes pronominaux
8. si/quand+présent, ne…plus, ne …pas encore
9. impératif présent (2) place du pronom et verbes pronominaux
10. trop/pas assez, verbe devoir au conditionnel présent
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:

GERMAN - III
Course Objective:
Course Contents:
Module I: Modal verbs
Modal verbs with conjugations and usage
Imparting the finer nuances of the language
Module II: Information about Germany (ongoing)

Information about Germany in the form of presentations or “Referat”– neighbors, states and capitals, important
cities and towns and characteristic features of the same, and also a few other topics related to Germany.
Module III: Dative case

Dative case, comparison with accusative case
Dative case with the relevant articles
Introduction to 3 different kinds of sentences – nominative, accusative and dative
Module IV: Dative personal pronouns

Nominative, accusative and dative pronouns in comparison
Module V: Dative prepositions

Dative preposition with their usage both theoretical and figurative use
Module VI: Dialogues

In the Restaurant
At the Tourist Information Office
A telephone conversation
Module VII: Directions

Names of the directions
Asking and telling the directions with the help of a roadmap
Module VIII: Conjunctions

To assimilate the knowledge of the conjunctions learnt indirectly so far
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:

• Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1, 2
SPANISH – III
Course Objective:
To enable students acquire knowledge of the Set/definite expressions (idiomatic expressions) in Spanish
language and to handle some Spanish situations with ease.
Course Contents:
Module I
Revision of earlier semester modules
Set expressions (idiomatic expressions) with the verb Tener, Poner, Ir….
Weather
Module II
Introduction to Gustar…and all its forms. Revision of Gustar and usage of it
Module III
Translation of Spanish-English; English-Spanish. Practice sentences.
How to ask for directions (using estar)
Introduction to IR + A + INFINITIVE FORM OF A VERB
Module IV
Simple conversation with help of texts and vocabulary
En el restaurante
En el instituto
En el aeropuerto
Module V
Reflexives
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:
• Español Sin Fronteras - Nivel Elemental
JAPANESE - III
Course Objective:
To enable the students to converse in the language with the help of basic verbs and to express themselves
effectively and narrate their everyday short encounters. Students are also given projects on Japan and Japanese
culture to widen their horizon further.
Note: The Japanese script is introduced in this semester.
Course Contents:
Module I: Verbs
Different forms of verbs: present continuos verbs etc
Module II
More Adverbs and adverbial expressions
Module III: Counters

Learning to count different shaped objects,
Module IV: Tenses

Past tense, Past continuous tense.
Module V: Comparison
Comparative and Superlative degree
Module VI: Wishes and desires

Expressing desire to buy, hold, possess. Usage in negative sentences as well.
Comparative degree, Superlative degree.
Module VII: Appointment

Over phone, formal and informal etc.
Learning Outcome
 Students can speak the language and can describe themselves and situations effectively
 They also gain great knowledge in terms of Japanese lifestyle and culture, which help them at the time of
placements.

 Handouts, audio-aids, and self-do assignments.
 Use of library, visiting and watching movies in Japan and culture center every Friday at 6pm.
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:

Text:
References:
CHINESE – III
Course Objective:
Foreign words are usually imported by translating the concept into Chinese, the emphasis is on the meaning
rather than the sound. But the system runs into a problem because the underlying name of personal name is
often obscure so they are almost always transcribed according to their pronciation alone. The course aims at
familiarizing the student with the basic aspects of speaking ability of Mandarin, the language of Mainland
China. The course aims at training students in practical skills and nurturing them to interact with a Chinese
person.
Course Contents:
Module I
Drills
Dialogue practice
Observe picture and answer the question.
Introduction of written characters.
Practice reading aloud
Practice using the language both by speaking and by taking notes.
Character writing and stroke order
Module II
Measure words
Position words e.g. inside, outside, middle, in front, behind, top, bottom, side, left, right, straight.
Directional words – beibian, xibian, nanbian, dongbian, zhongjian.
Our school and its different building locations.
What game do you like?
Difference between “hii” and “neng”, “keyi”.
Module III
Changing affirmative sentences to negative ones and vice versa
Human body parts.
Not feeling well words e.g. ; fever, cold, stomach ache, head ache.
Use of the modal particle “le”
Making a telephone call
Use of “jiu” and “cal” (Grammar portion)
Automobiles e.g. Bus, train, boat, car, bike etc.
Traveling, by train, by airplane, by bus, on the bike, by boat.. etc.
Module IV
The ordinal number “di”
“Mei” the demonstrative pronoun e.g. mei tian, mei nian etc.
use of to enter to exit
Structural particle “de” (Compliment of degree).
Going to the Park.
Description about class schedule during a week in school.
Grammar use of “li” and “cong”.
Comprehension reading followed by questions.
Module V
Persuasion-Please don’t smoke.
Please speak slowly
Praise – This pictorial is very beautiful
Opposites e.g. Clean-Dirty, Little-More, Old-New, Young-Old, Easy-Difficult, Boy-Girl, Black-White, Big-
Small, Slow-Fast … etc.
Talking about studies and classmates
Use of “it doesn’t matter”
Enquiring about a student, description about study method.
Grammar: Negation of a sentence with a verbal predicate.
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:
• “Elementary Chinese Reader Part I, Part-2” Lesson 21-30

INDUSTRIAL RELATIONS AND LABOUR LAWS
Course Objective:
To become familiar with the concept, institutions and approaches to Industrial relations and collective
bargaining. Moreover to develop skills on dealing with unions and negotiating collective agreements and to
identify approaches to promotion of second labour management relations.
Course Contents:
PART - I
Module I: Industrial Relation – Conceptual framework

Industrial Relations in India, Diversity in labour/market, state and sectoral.
Industrial Relations – Legal and changing scenario.
Module II: Trade Unions and Institutional framework

Trade unions during post liberalization, Trade Union Act, 1926. Industrial disputes-Machinery for the settlement
of Industrial Disputes, Industrial employment disputes (Standing order), Industrial Disputes Act 1947,
Apprentices Act, 1961, Contract Labour (Regulation & Abolition) Act, 1970
Module III: Collective Bargaining: An overview

Workers participation in Management, concept, objectives, importance, forms of workers participation in
Management.
PART - II
Module I: Introduction to Labour Laws

Labour Law origin - purpose - role of the State - Constitutional provisions – fundamental rights and directive
principles of state policy - classification - remedies. Code of discipline 1955.
Module II: Fundamental Industrial Law

Factories Act, 1948, Industrial Employment (Standing Orders) Act, 1946.
Module III: Introduction to wages and Governing laws

Minimum Wages Act, 1948, Payment of Wages Act 1936, Equal Remuneration Act 1976, Payment of Gratuity
Act, 1972: Provident Fund Act 1952, Payment of Bonus Act 1965, Workmen’s compensation Act 1923, E.S.I.C.
Act, 1948, The Maternity Benefit Act 1961
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• C.S. Venkata Ratnam (2006). Industrial Relations, Oxford Higher Education
References:
• Swaminathan and C.S. Venkata Ratnam (eds) Globalisation & Labour Management Relations in South Asia
• Mamoria CB : Dynamics of Industrial Relations, Himalaya Publishing House
• Srivastava SC : Industrial Relation and Labour Laws, Vikas, Delhi, 200 Fourteen Revised Edition
STRATEGIC HUMAN RESOURCE MANAGEMENT
Course Objective:
This subject provides an understanding of the strategic contribution of the Human Resource Management
(HRM) function. This course will place previous studies of human resource management within a strategic,
dimension so as to illustrate the concept of competitive advantage applied to human resources. The emphasis
will be on the strategic significance of HRM.
Course Contents:
Module I: The Concept of Strategy
Strategy Defined, Key concepts of strategy, formulations of strategy, strategic management, the process of
strategic management
Module II: The Concept of Strategic HRM

An investment perspective of HRM, Strategic HRM, Aims of SHRM, strategic HR Vs Traditional HR,
challenges in SHRM, Approaches and models to SHRM and the evolving strategic role of HR,
Barriers to Strategic HR.
Module III: Human capital management

Human capital management defined, human capital management and HRM, The concept of Human Capital,
intellectual capital, Social Capital and Organizational Capital, human capital measurement and approaches to
measurement.
Module IV: Strategic HRM in Action

HR Strategy defined, purpose, types of HR strategies, Content of HR strategies, Formulating HR strategy,
criteria for an Effective HR strategy, integrating the business and HR strategies.
Module V: Impact of HRM on Business Performance

Human Resource Evaluation- Definition and Overview, Rationale for HR Evaluation, Measures of HRM
Performance, Approaches to HR Evaluations, Future trends in Strategic HRM Approaches- Career
Management, Mentoring Relationship, Work-life Integration
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Mello Jeffrey A., 2001, Strategic Human Resource Management, Thompson Press Publishing
• Tanuja Agarawala (2007) Strategic Human Resource Management, Thompson Press Publishing
References:
• Michael Armstrong Strategic Human Resource Management: Strategic and Action, Kogan Page
• Mahey C and Salam G, 1996, Strategic Human Resource Management, Oxford Blackwell
• Srinivas R. Kandula, 2002, Strategic Human Resource Development, Prentice Hall of India
• Beardwell and Holden, 1996, Human Resource Management, London Pitman
• Gary Dessler, 1997, Human Resource Management, Prentice Hall of India
CROSS CULTURAL MANAGEMENT
Course Objective:
The main objective of this course is to explore the dynamics of global business development as growth through
internationalization is a business imperative. The course also helps the student to develop a cognitive framework
to appreciate the impact of culture on managerial behaviour and business processes.
Course Contents:
Module I: Internationalization
The strategic business context – A strategic business imperative localization of the talent port folio, Relationship
between International Strategy and SIHRM - International Human Resource Management – Broad
overview of International Human Resource Management features, elements, benefits and limitations
Module II: Issues of Organization

An organization evaluation framework – management at the centre and developed organization for
transformation, cultural diversity in consortia formation, Organization HR for internationalization capabilities
for international business, defining two international cadre, identification, international executives, capabilities
definition, developing international executives, project team capabilities, capabilities development from within.
Module III: Concept of Culture and Theory

Understanding Culture, Introduction, Key Concepts, Determinants of Cultural Identity, Frameworks for
Mapping the Culture, Geert Hoefstede, Clyde Cluckhohn, TE Hall Studies of National Culture
Module IV: Implications in the context of new culture

Implications for Management Theory and Practice, Adjusting to the New Culture, Cultural Relativity of
Management Theory, Competencies for Global Manager
Module V: Performance Management in International Business

Context for international perfect management, framework for performance management, cross-cultural issues.
Module VI: Human Resource Professional – Molester Navigation

North America, South America, some key pointers, Northern Europe, Value based management in Nordic
countries, China – the sleeping giant awakes, Japan – a culture of enfolding relationship, South East Asia
regional diversity.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
Monir H. Tayeb (2005). International Human Resource Management, Oxford Publications
References:
• Harris Hilary and Brewster, International HRM, Contemporary Issues in Europe, Viva Books.
• Perkins J. Stephen, Internationalization: The People Dimension, Kogan Page.
• Ashkenas, Ulrich, The boundryless Organizations, Jossey- Bass.
• Dalton, Ernst Christ, Success for the Global managers, Jossey- Bass.
• Dhar & Ravishankar, Global Managers, Himalayan Publishing House.
• Oddou, Mendentiall, Selected Cases in International Organizational Behaviour, Infinity Books
RECRUITMENT AND SELECTION
Course Objective:
The course aims at clear understanding of the influence of challenging job of recruiting, selecting and retaining
the human capital from the perspective of organizational excellence.
Course Contents:
Module I: Recruitment and Placement
Job Analysis, Writing Job Descriptions, Job, Specification, Job Analysis in a Jobless World
Module II: Personnel Planning and Recruiting

The Selection Process, Employee Planning and Forecasting, Basic Selection Model: The Decision Theory
Approach, Developing and Using Application Forms: The Application Blank, Information Technology and HR:
Recruiting on the Internet, The Global Talent Search
Module III: Employee Testing and Selection

Basic Testing Concepts, Psychological Testing: An Asset in Selection & the Critical Overview, The
Psychometric Testing with special reference to: FIRO – B, BELBIN, MBTI, TAT, Interviewing Candidates.
Module IV: Retention Management

Basics of Absenteeism, Turnover, Attrition and Retention of HR
Importance of retention
Retention Determinants
Retention Management Process
Retention interventions
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Blum, M.L. & Naylor, J.C., 1984, Industrial Psychology, CBS publishers and distributors
• Dessler, G., 1997, Human Resource Management, Prentice Hall of India
• Srivastava, S., 1999, Recruitment, Selection & Retention, ABS Course pack
• Wexley, K & Lathan Gary, 2002, Developing & Training HR in Organization., P. Hall
References:
• Barat, N., 1998, Emerging issues in Management, Excel Books, India
• Greenberg, J. & Baron, R.A., 1993, Behaviours in Organizations, Allyn and Bacon, Boston
• Kanungo, R.N. & Mendonca M., 1994, Work Motivation models for developing countries, Sage
Publications, India
• Luthans, F., 1998, Organizational Behaviour, McGraw Hill International
• Potts, Michael, 1998, A-Z of Training & Development, Kogan Page
• Ramnarayan, S. & Rao, R.M., 1996, Managerial Dilemmas: Cases in organizational behaviour, Tata
McGraw-Hill, India
TRAINING AND DEVELOPMENT
Course Objective:
To enhance the students with the knowledge of how to assess, develop, carry out, and evaluate a training
program.
Course Contents:
Concept of training, Culture and Context, Training Strategy
Module II: Process of Training

Establishing objectives, preparing the parameters, designing the programs, methods, trainers and training styles
Module III: Training Evaluation

Training Evaluation – Need for evaluation, Concept of Return on Investment, Cost – Benefit Analysis,
Developing Models of Training Evaluation for Technical and Behavioural Training
Module IV: Training Systems and Development

Systems Goals and Approaches, Training centers, Action Research for better Training
Module V: Changes in Training Needs for Modern Organizations

Concept and Need for Learning Organizations, Training for Trainers, Trainer Certifications, Creativity,
Managing Change, Leadership, Team Playing and Effective Group Dynamics, Managing differences at
workplace, Effective Communication, Managing Cultural Diversity, Sensitivity Training, Total Quality
Management, Computer Based Training.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Lynton R.P and Pareek U (1990). Training for Development. Vistaar Publications, New Delhi
References:
• Pareek Udai, Training and Development, Tata McGraw Hill.
• Srivastava, S., 1999, Recruitment, Selection & Retention, ABS Course pack
• Wexley, K & Lathan Gary, 2002, Developing & Training HR in Organization., P. Hall
COMPENSATION AND REWARD MANAGEMENT
Course Objective:
To learn how compensation system operates to attract, retain and motivate competent work force.
Course Contents:
Concept of Compensation, System of Compensating, Concept of Reward and Reward System, Economic
Theory of Wages, Limitations of Economic Theories. Wage and Salary Administration at micro level, Wage
concepts, Role of various parties – Employees, Employers, Unions & Government, Overview of Legislations
affecting Compensation
Module II: Compensation Structure- Indian Practices

Salary Progression, Methods of Payment, Limitations of the Job Related Compensation, Competency based
Compensations, Performance linked Compensations- Performance Appraisal
Module III: Elements of Compensation

Variable Compensation, Principles of reward strategy, Perquisites, Bonuses & Incentives Scope and Process,
Ethical considerations, Social Security, Sharing productivity gains with employees, Gain sharing, Team based
pay, The Role of Compensation in Sales force success
Module IV: Incentive Schemes / Payment by Results

Types of Incentive Schemes/ Systems and Plans, Merits and demerits of Incentives.
Module V: Benefits and Services

Concept of Benefit- Strategic Perspectives on Benefits, Type of Benefits, Factor influencing choice of benefit
package, Administration of Benefits and Services.
Module VI: Current Trends in Compensation and Reward Management

Elements of Managerial Compensation- A New Approach, VRS, Pay the Person, Rewarding Excellence,
Individualizing the Pay System.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• B.D. Singh (2007). Compensation and Reward Management, Excel Books, New Delhi.
References:
• Milkovich & Newman, Compensation , 8th Ed. Irwin/McGraw-Hill
• Frans Poets, The Art of HRD – Job Evaluation & Remuneration, Volume7, 1st Edition, Crest
Publishing,
• Michael Armstrong, Helen Murlis, The Art of HRD – Reward Management, Crest Publishing
• Michael Armstrong, Employee Reward, (University Press)
• P. Zingheim, The New Pay, Linking Employee & Organization Performance, Schuster, (Jossey-Bass)
• Sara Rynes, Compensation in Organization, Gerhart (Jossey BASS)
ORGANIZATIONAL STRUCTURE, DESIGN AND HR PLANNING
Course Objective:
To develop an understanding of the nature, functioning and design of organization as social collectives and to
develop theoretical & practical insights & problem solving capabilities for effectively managing the
organizational processes.
Course Contents:
Module I: Overview of Organizations
Introduction & brief overview of the course, what are organizations, why study organizations, Are organizations
real? Types of organizations, Determinants of organization design, Parameters of organization design,
Definition of organizational structure, complexity, formalization and centralization
Module II: Organization & Environment

Organizational Strategy, Organization and technology
Module III: Types of Organization

New design option, Power and conflict in organization, Paradigm shift in organization design, Organization
effectiveness.
Module IV: HR Planning

Objectives, Benefits, Advantages, Remediation, Problems.
Module V: HR Planning
Tools, methods & Techniques- linkage of HR, Planning with other HR Functions, Recent trends in HR
Planning.
Examination Scheme:
Weightage (%) 10 5 15 70
Texts & References:

Text:
• Aswathappa, K (2005), ‘Human Resource & Personnel Management’ 4th ed. Tata Mcgraw Hill Company
Limited, New Delhi.
• Hall, R. H. (2002), ‘Organizations: structures, processes and outcomes’, 8th ed. Prentice Hall of India Pvt
Limted, New Delhi.
• Nadler, D.A. & Tushman, M. (1997): ‘Competing by design’, Oxford University Press.
• Senge, P. M. (1990), ‘The Fifth Discipline’: Century Business
References:
• Ackoff, R.L. (1999), ‘Recreating the corporation: A Design of Organization for the 21 st century.
Oxford University Press.
• Banner, D.K. & Gague, T.E. (1995), ‘Designing Effective Organizations’, Sage Publications.
HR AUDIT AND HR INFORMATION SYSTEMS
Course Objective:
To create an awareness among managers of recent developments in Human Resource Audit and Human
Resource Information Systems (HRIS) in an organization.
Course Contents:
Module I: Human Resource Development Audit
Introduction to Human Resource Development Audit, Objective, Methodology, reasons for poor utilization and
effectiveness.
Module II: Elements of HRD

HRD Strategies, HRD Styles and Culture, HRD, Structures, HRD Systems, HRD Competencies
Module III: HRD audit implementation

Implementing HR Audit, Methodology and Issues, HRD Scorecard, HRD Audit – The Indian experiences and
cases Module I: Concept of Human Resource Information System
Module IV: Introduction to Human Resource information system

Role of information system in human resource Decision making, Designing and Implementation of HRIS
Module V: Managing Human Resource Information System

Organizing data, personnel audit and personnel research, Computer applications in HRM (uses and trends).
Module VI: Modules of HRIS

Modules of HRIS, Recruitment and selection, T & D, Performance Appraisal, IR & Administration
Compensation Management
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Rao T.V., HRD Audit, Response Books, Division of Sage Publications India Pvt. Ltd., 3rd Edition
References:
• Wayne F Castio, Managing Human Resources, McGraw Hill
• Pareek Udai, Pioneering HRD, TVRLS
• Pareek Udai, Designing and Managing HR Systems, TVRLS
RESOURCE BASED STRATEGY
Course Objective:
To gain an understanding of the concepts, frameworks and checklists associated with the resource-based
approach to strategy and to develop the skills to apply these to analyze resources.
Course Contents:
The Resource Based Perspective, Resources Based View of the Firm Integrating with Industrial Organization
Paradigm
Module II: Types of Resources

Resources - Conceptual and Analytical Scheme, Assets and Skills, Tangible and Intangible Resources, Critical
Resources, Target Resources, Resource Bundles, Slack Resources, Flexible and Rigid Resources
Module III: Strategies and Advantages-I

Resource Based Approach to Competitive Strategy, Idiosyncratic Resources and Business Level Competitive
Advantage, Capabilities and Competitive Advantage
Module IV: Strategies and Advantages-II

Resource Based Approach to Corporate Strategy, Slack Resources and their Deployment, Leveraging Critical
Resources, Expansion and Diversification Strategies, Managing the Multi business Firm
Module V: Review and Integration

Effective Corporate Strategies and their Adaptation, Corporate Governance Manager.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:
Text:
• Cook Michelle & Cook Curtis, Competitive Intelligence, Kogan Page.
References:
• Chris West, Competitive Intelligence, Palgrave Publications.
• John Kay, Strategy and the Delusion of Grand Designs.
• Laura Empson, The Challenge of Managing Knowledge.
MANAGEMENT OF CREATIVITY AND BUILDING LEARNING
ORGANIZATIONS
Course Objective:
The course aims to develop an understanding of creative processes and creative problem solving techniques,
managerial/behavioural skills conducive to encouraging creative efforts in self and other, and an insight into
organizational systems and structures, which facilitate creativity and innovation.
Course Contents:
Understanding Creativity, Unblocking Creative Potential, Creative Person and Process, Creative Style, Profiles
of the Creative People
Module II: Skills and Techniques

Divergent Thinking Skills and Creativity Techniques, Creativity in Organizations, Selling Creative Ideas
Module III: Managing Creative Processes

Innovation, Research and Product Development Organizing for Creativity and Innovation as Competitive
Strategy
Module IV: Emerging Realities

Emerging Business Realities, Why Organizations need to Learn Organizational Learning- A Capabilities-Based
View
Module V: Learning Tools and Techniques

Systems Thinking, Benchmarking and Process Mapping, Knowledge-based Competition, Knowledge-Creation
and Acquisition Processes
Module VI: Measuring Learning

The Intellectual Capital, Architecting a Learning Organization
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Di Bella J. Anthony - Learning Practices, Prentice Hall.
References:
• IBM Consulting Group - The Learning Organization, The University Press.
• Marsich J. Victoria, Watkins E. Karen - Facilitating Learning Organizations, Gower Publications.
ORGANZATIONAL CHANGE AND DEVELOPMENT
Course Objective:
The Objective of the course is to provide a conceptual input of meaning, characteristics, processes & influences
of Organizational Development & Change Management. The course also intends to impart skill sets through
experiential learning. The course gives various OT theoretical frameworks in detail which provides
comprehensive overview of human capital from the perspective of organizational excellence in the light of
transitional phases of Indian Industries.
Course Contents:
Module I: Organization Development
Nature, basic assumptions, Characteristics & Techniques, Historical framework of OD, The Lab Training Stem,
The Survey Research & Feedback Stem, The Action Research Stem, Steps involved in OD, Factors affecting
OD, Role of Managers
Module II: Typology of OD Interventions

Interventions designed at Individuals, Dyads, and Triads, Teams & Groups
Module III: Action Research

Introduction to Action Research, AR as Process & Approach
Module IV: OD Interventions

Team Interventions, Inter-group Interventions, Structural Interventions, Comprehensive Interventions, Issues in
Client-Consultant Relationship
Module V: Change Management

Why Organization Change, Factors causing & Need for Change, Content & Process Levers of Change, Models
& Techniques involved in Change Mgmt, Total Quality Management,
Business Process Reengineering
Module VI: Future of OD

Changing Values & Cultural Model, Theories of Planned Change, Organizing for the Future, Organization as
Learning Systems, Implications for Future Managers,
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Wendell L. French and Cecil N. Bell Jr., 1999, 5 th Ed., “Organization Development” New Delhi, Prentice
Hall
• Thomas G. Cummings and Christopher G. Worley (2002). 7th Ed Organizational Development and Change,
Thompson learning- India, New Delhi
References:
• Ghosal Sumantra, Managing radical Changes, Viking Pengiun India
• Pettigrew Andrew, Change Management, Infinity Books.
• Wind Jerry Yoran, Driving Change, Free Press.
• Nilakant & Ramnarayana, S., Change Management
• Ramnarayana, S., Rao T. V., Singh K., Organization Development: Interventions & Strategies
PSYCHOLOGICAL TESTING
Course Objective:
To develop an understanding of the concept of psychological testing by providing a theoretical background of
psychological assessment of personality tests and their applications and the ethics of the usage of different types
of psychological tests.
Course Contents:
Module I: Functions and origins of psychological testing
Concept of Psychological Testing, Nature and Use of Psychological Tests, Historical Antecedents of Modern
Testing.
Module II: Technical and Methodological Principles

Norms and Meaning of Test Scores, Reliability and Validity
Module III: Personality Testing

Self-Report Inventories and Scales- MBTI and FIRO-B
Projective Techniques- TAT, Sentence Completion Test
Measures of Styles and Types
Situational Tests
Self-concepts and Personal Constructs
Observer reports
Module IV: Applications of testing

Educational testing
Occupational testing
Module V: Ethical and Social Considerations in Testing

Protection of privacy and confidentiality
Communicating test results
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Anastasi, A. and Urbina, S.,(2005) Psychological Testing. Pearson Education, Seventh Edition, Delhi.
References:
• Freeman, Frank S (1962). 3rd Edition, Theory Practice of Psychological Testing. Oxford and I B H, New
Delhi.
• Edward Hoffman (2004), Psychological Testing at work, Tata McGraw-Hill, New Delhi.
• Charles Jackson (2001), Understanding Psychological Testing, Jiaco Publishing House.
MANAGEMENT IN ACTION – SOCIAL, ECONOMIC AND ETHICAL
ISSUES
Course Objective:
The course aims at bringing the students closer to reality by developing their understanding of the professional
prerequisites to practice of management in terms of required skills and attitude to respond proactively to rapid
discontinuous change in business environment. Integrative in approach, this course aims at developing not
theoreticians but practitioners who are expected to sense the ongoing conflict between environmental change
and internal desire of management for stability.
Course Contents:
Modern Management Practices and Issues Involved, Outsourcing Management Services and Evolution of
Management Consultancy, Skills-set required for Management Consultants, Consulting and performance,
counseling
Module II: The Process of Management Consulting

Consulting Proposals, Identification and Definition of Problem, Fact-Finding Leading to Solution Development
and Implementation, Developing Strategic and Tactical Plans and Subcontracting, Pricing of Consultancy,
Acquiring and Developing Talents for Consulting
Module III: In-house Management versus Management Outsourced

Why a Sense of Skepticism and Unease Towards Management Consultants, Cost versus Value of Advice,
Separating Consulting Success from Consulting, Disaster. Some Revealing Situations
Module IV: Cross Cultural Management Systems and Processes

Types of organizational culture, Strength of organizational culture, Function of organizational culture,
Importance of culture to the organization, Cultural Models, Cross- Cultural Perspectives, Geert Hofstede
and Cross- Cultural Issues
Module V: Economic and Social Issues in Management

Adaptation to Changing Environment in General and Economic Environment in Particular, Economic Growth
and Change Areas, Emerging Opportunities in Various Sectors including Social Sector, Management Practice
and Cultural Issues, The global Political Situation, The Global Competitive Environment and the internal scene
in India, War Game.
Module VI: Ethical Issues in Management

Relationship among Various Stakeholders, Reasons for Conflict of Interests Among Stakeholders, Corporate
Governance and Ethics. Why Unethical Decisions Leading to Conflicts are Taken, Power and Politics,
Initiatives on Corporate Governance by the Governments.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Bareus S.W. &Wilkinson J.W., 1994, 2nd Edition, Management Consulting Services, McGraw Hill
References:
• Cadbury, Sir Adrian, “Ethical Managers Make Their Own rules”. Harvard Business Review, 65, September
/ October 1987.
• Cogner, Jay A, David Finegold and Edward E Lawler III, ‘appraising Boardroom Performance. Harvard
Business Review, January-February 1998.
• Drucker, Peter F. “Managing the Future: The 1990s and Beyond”. Dutton 1992
• Kumar Mangalam Birla Committee Report on Corporate Governance – “Legislation alone is not enough”,
“activating adult committees”. “Shareholder – friendly steps” - The Hindu, October 10, 1999.
• Parekh, Deepak S, “The Real Meaning of Corporate Governance”. Indian Management, August 1999.
• Paine, Lynn Sharp, “Managing Organizational Integrity”. Harvard Business Review, March – April 1994.
• Salmon W.J. “Crises Prevention’s; How to Gear up Your Board”. Harvard Business Review, January-
February 1993, pp 68-75.
• Sodarn, Dr. Kailash, “Transparency in Corporate Governance”, Indian Management Vol. 38, No.10.
October 1999.
• Cadbury, Sir Adrian, “The Company Chairman”, Director Books, Simon Schuster International Group
1990.
• Eccles, R.G. and Crane, D.B. 1995, Doing Deals: Investment Banks at Work, McGraw Hill International
• James O-Shea, Dangerous Company, NB
MANAGERIAL EXCELLENCE
Course Code: MHR 402 Non Credit Course
Course Objective:
To help the students of Business Management believe in excellence and create an environment that cultivates
the same. It aims at focusing on the basics and establishes a flexible strategic direction with a team-based
organizational concept as they work to advance their team and their department.
This course is designed to provide hands on experience for professional success. This common sense approach
combining self-examination surveys, class exercises, practical exposure and team work is applicable. The main
area to provide the practical exposure include small activities to a mega event such as guest lectures, industry
visits, placements, seminars, conferences, management competitions, corporate meet, alumni meet, publications
etc. The course will be delivered as under:
Class room 20%
Practical 80%
Course Contents:
Module I: Introduction to Excellence
Self-evaluation, Definition of Excellence, Cultivating the Attitude &Developing the Habit for achieving
excellence
Module II: Excellence for Everyone & Excellence for Everything

Recognizing the Qualities, Excellence for Everything: External vs. Internal, Obstacles to Excellence, Excellence
Ethics, Professional Characteristics
Module III: Achieving Excellence

Instilling Excellence, Managing Excellence, Rewarding Excellence
Module IV: Excellence Indicators

Types of Indicators, Building Models, Distinguishing Characteristics
Module V: Applying Excellence

Application of Excellence, Practical Steps, Self-evaluation of achievements
Examination Scheme:
Components P1 C1 CT1 EE1

Weightage (%) 10 50 20 20
Text & References:
• English, Gary, ‘Phoenix without the ashes: achieving organization .Excellence through common sense
Management’ CRC Press.
BUSINESS COMMUNICATION - IV
Course Objective:
The influx of multinationals, FDIs and Retail Management makes global communication a harsh reality and
offers cultural communication challenges. This course is designed to inculcate transcultural communication
skills among the young Amitians.
Course Contents:
Module I: Importance of Culture in Communication
Principles of effective cross cultural communication
Developing Communication Competence
Module II: Barriers to effective communication

Sender, Receiver and Situation related barriers
Measures to overcome the barriers
Listening skills
Module III: Cross cultural communication

Characteristics of culture
Social differences
Contextual differences
Nonverbal differences
Ethnocentrism
Examination Scheme:

Weightage (%) 20 20 25 10 10 10 5

Text & References:

• Business Communication for Managers: An Advanced Approach, Penrose, Thomson
• Understanding Human Communication,9/e, Adler R Oxford
BEHAVIOURAL SCIENCE - IV
(PERSONAL AND PROFESSIONAL EXCELLENCE)
Course Objective:
Build and leverage your professional reputation
Maintain focus in pressure situations
Make a balanced choice between professional and personal commitments
Course Contents:
Module I: Individual, Society and Nation
Individual Differences and Dimensions of Personality
Socialization Process
Relating to the Nation: Values, Culture, Religion
Sense of pride and Patriotism
Managing Diversity
Module II: Components of Excellence

Personal Excellence:
Identifying long-term choices and goals
Uncovering the talent, strength & style
Analyzing choke points in your personal processes by analysis in area of placements, events, seminars,
conference, extracurricular activities, projects etc.
Developing professional power: Goal-setting, time management, handling criticism, interruptions and time
wasters
Module III: Career Planning

Knowing one’s Interest and Aptitude
Identifying available Resources
Setting goals to maintain focus:
Developing Positive attributes in personality
Self-reliance and Employability skills
Module IV: Stress Management for Healthy Living

Meaning and Nature of Stress
Stages of stress
Causes and Consequences of stress: Personal, Organizational and Environmental
Personal Styles and strategies of coping
Module V: Professional Success

Building independence & interdependence
Reducing resistance to change
Continued reflection (Placements, events, seminars, conferences, projects extracurricular Activities etc.)

Text & References:
• J William Pfeiffer (ed.) Theories and Models in Applied Behavioural Science, Vol 2, Group (1996);
Pfeiffer & Company
• Smither Robert D.; The Psychology of Work and Human Performance, 1994, Harper Collins College
Publishers
• Raman, A.T. (2003) Knowledge Management: A Resource Book. Excel Books, Delhi.
• Kamalavijayan, D. (2005). Information and Knowledge Management. Macmillan India Ltd. Delhi
FRENCH - IV
Course Objective:
To strengthen the language of the students with both oral and written
To provide the students with the know-how
• to master the tenses – present, past and future
• to express emotion
• to accomplish simple tasks of day-to-day programmes
• to prepare résumé
Course Contents:
Unité 7: pp. 106
Rédiger un résumé (Cf. Campus 2 – P.6, Français.Com, Intermédiaire- p.98)

Passer un entretien d’embauche. Français.Com, Intermédiaire – p.100
Contenu lexical: Unité 7: Tranches de vie

1. évoquer un souvenir
2. raconter une histoire
3. rapporter des événements marquants d’une vie professionnelle
4. expliquer une situation de stress, donner son avis
5. faire des projets
Contenu grammatical: 1. formation de l’imparfait, chaque/chacun

2. emploi du passé composé et de l’imparfait
3. relatifs qui, que, où, mise en relief, indicateurs de temps : depuis, il y a,
pendant, pour, en
4. pronom en de quantité, propositions complétives : je pense que…, je crois que …
5. futur simple, pronom y
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:

GERMAN - IV
Course Objective:
available in Germany.
Introduction to Advanced Grammar Language and Professional Jargon
Course Contents:
Module I: Present perfect tense
Present perfect tense, usage and applicability
Usage of this tense to indicate near past
Universal applicability of this tense in German
Module II: Letter writing

To acquaint the students with the form of writing informal letters.
Module III: Interchanging prepositions

Usage of prepositions with both accusative and dative cases
Usage of verbs fixed with prepositions
Emphasizing on the action and position factor
Module IV: Past tense

Introduction to simple past tense
Learning the verb forms in past tense
Making a list of all verbs in the past tense and the participle forms
Module V: Reading a Fairy Tale

Comprehension and narration
Rotkäppchen
Froschprinzessin
Die Fremdsprache
Module VI: Genitive case

Genitive case – Explain the concept of possession in genitive
Mentioning the structure of weak nouns
Module VII: Genitive prepositions

Discuss the genitive propositions and their usage: (während, wegen, statt, trotz)
Module VIII: Picture Description

Firstly recognize the persons or things in the picture and identify the situation depicted in the picture;
Secondly answer questions of general meaning in context to the picture and also talk about the personal
experiences which come to your mind upon seeing the picture.
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:

• Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1, 2
SPANISH - IV
Course Objective:
To enable students acquire working knowledge of the language; to give them vocabulary, grammar, voice
modulations/intonations to handle everyday Spanish situations with ease.
Course Contents:
Module I
Revision of earlier semester modules
Introduction to Present Continuous Tense (Gerunds)
Module II
Translation with Present Continuous Tense
Introduction to Gustar, Parecer, Apetecer, doler
Module III
Imperatives (positive and negative commands of regular verbs)
Module IV
Commercial/ business vocabulary
Module V
Simple conversation with help of texts and vocabulary
En la recepcion del hotel
En el restaurante
En la agencia de viajes
En la tienda/supermercado
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
C – Project + Presentation
Text & References:
• Español Sin Fronteras (Nivel – Elemental)

JAPANESE - IV
Course Objective:
To enable the students to comfortably interact using basic Japanese.
Note: Teaching is done in roman as well as Japanese script, students will be taught katankana (another form of
script) in this semester i.e. to be able to write all the foreign words in Japanese.
Course Contents:
Module I
Comparison using adjectives, making requests
Module II
Seeking permission
Module III
Practice of conversations on:
Visiting people, Party, Meetings, After work, At a ticket vending machine etc
Module IV
Essays, writing formal letters
Learning Outcome
 Students can speak the language describing above-mentioned topics.

 Handouts, audio-aids, and self-do assignments, role-plays.
 Students are also encouraged to attend Japanese film festival and other such fairs and workshops organized
in the capital from time to time.
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:

Text:
References:
CHINESE – IV
Course Objective:
How many characters are there? The early Qing dynasty dictionary included nearly 50,000 characters the vast
majority of which were rare accumulated characters over the centuries. An educate person in China can
probably recognize around 6000 characters. The course aims at familiarizing the student with the basic aspects
of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in
practical skills and nurturing them to interact with a Chinese person.
Course Contents:
Module I
Dialogue Practice
Observe picture and answer the question
Pronunciation and intonation
Character writing and stroke order.
Electronic items
Module II
Traveling – The Scenery is very beautiful
Weather and climate
Grammar question with – “bu shi …. Ma?”
The construction “yao … le” (Used to indicate that an action is going to take place)
Time words “yiqian”, “yiwai” (Before and after).
The adverb “geng”.
Module III
Going to a friend house for a visit meeting his family and talking about their customs.
Fallen sick and going to the Doctor, the doctor examines, takes temperature and writes prescription.
Aspect particle “guo” shows that an action has happened some time in the past.
Progressive aspect of an actin “zhengzai” Also the use if “zhe” with it.
To welcome someone and to see off someone …. I cant go the airport to see you off… etc.
Module IV
Shipment. Is this the place to checking luggage?
Basic dialogue on – Where do u work?
Basic dialogue on – This is my address
Basic dialogue on – I understand Chinese
Basic dialogue on – What job do u do?
Basic dialogue on – What time is it now?
Module V
Basic dialogue on – What day (date) is it today?
Basic dialogue on – What is the weather like here.
Basic dialogue on – Do u like Chinese food?
Basic dialogue on – I am planning to go to China.
Examination Scheme:

Weightage (%) 20 20 20 20 15 5
Text & References:
• “Elementary Chinese Reader, Part-2” Lesson 31-38

DISSERTATION
The aim of the dissertation is to provide you with an opportunity to further your intellectual and personal
development in your chosen field by undertaking a significant practical unit of activity, having an educational
value at a level commensurate with the award of your degree
The dissertation can be defined as a scholarly inquiry into a problem or issues, involving a systematic approach
to gathering and analysis of information / data, leading to production of a structured report.
Selecting the Dissertation Topic

It is usual to give you some discretion in the choice of topic for the dissertation and the approach to be adopted.
You will need to ensure that your dissertation is related to your field of specialization.
Deciding this is often the most difficult part of the dissertation process, and perhaps, you have been thinking of
a topic for some time.
It is important to distinguish here between ‘dissertation topic’ and ‘dissertation title’. The topic is the specific
area that you wish to investigate. The title may not be decided until the dissertation has been written so as to
reflect its content properly.
Few restrictions are placed on the choice of the topic. Normally we would expect it to be:
• relevant to business, defined broadly;
• related to one or more of the subjects or areas of study within the core program and specialisation stream;
• clearly focused so as to facilitate an in-depth approach, subject to the availability of adequate sources of
information and to your own knowledge;
• of value and interest to you and your personal and professional development.
Planning the Dissertation

This will entail following:
• Selecting a topic for investigation.
• Establishing the precise focus of your study by deciding on the aims and objectives of the dissertation, or
formulating questions to be investigated. Consider very carefully what is worth investigating and its
feasibility.
• Drawing up initial dissertation outlines considering the aims and objectives of the dissertation. Workout
various stages of dissertation
• Devising a timetable to ensure that all stages of dissertation are completed in time. The timetable should
include writing of the dissertation and regular meetings with your dissertation guide.
The Dissertation plan or outline

It is recommended that you should have a dissertation plan to guide you right from the outset. Essentially, the
dissertation plan is an outline of what you intend to do, chapter wise and therefore should reflect the aims and
objectives of your dissertation.
There are several reasons for having a dissertation plan

• It provides a focus to your thoughts.
• It provides your faculty-guide with an opportunity, at an early stage of your work, to make constructive
comments and help guide the direction of your research.
• The writing of a plan is the first formal stage of the writing process, and therefore helps build up your
confidence.
• In many ways, the plan encourages you to come to terms with the reading, thinking and writing in a
systematic and integrated way, with plenty of time left for changes.
• Finally, the dissertation plan generally provides a revision point in the development of your dissertation
report in order to allow appropriate changes in the scope and even direction of your work as it progresses.
Keeping records
This includes the following:
• Making a note of everything you read; including those discarded.

• Ensuring that when recording sources, author’s name and initials, date of publication, title, place of
publication and publisher are included. (You may consider starting a card index or database from the outset).
Making an accurate note of all quotations at the time you read them.
• Make clear what is a direct a direct quotation and what is your paraphrase.
Dissertation format
All students must follow the following rules in submitting their dissertation.
• Front page should provide title, author, Name of degree/diploma and the date of submission.
• Second page should be the table of contents giving page references for each chapter and section.
• The next page should be the table of appendices, graphs and tables giving titles and page references.
• Next to follow should be a synopsis or abstract of the dissertation (approximately 500 words) titled:
Executive Summary
• Next is the ‘acknowledgements’.
• Chapter I should be a general introduction, giving the background to the dissertation, the objectives of the
dissertation, the rationale for the dissertation, the plan, methodological issues and problems. The limitations
of the dissertation should also be hinted in this chapter.
• Other chapters will constitute the body of the dissertation. The number of chapters and their sequence will
usually vary depending on, among others, on a critical review of the previous relevant work relating to your
major findings, a discussion of their implications, and conclusions, possibly with a suggestion of the
direction of future research on the area.
• After this concluding chapter, you should give a list of all the references you have used. These should be
cross - references with your text. For articles from journals, the following details are required e.g.
Draper P and Pandyal K. 1991, The Investment Trust Discount Revisited, Journal of Business Finance and
Accounting, Vol18, No6, Nov, pp 791-832.
For books, the following details are required:

Levi, M. 1996, International Financial Management, Prentice Hall, New York, 3rd Ed, 1996
• Finally, you should give any appendices. These should only include relevant statistical data or material
that cannot be fitted into the above categories.
The Layout Guidelines for the Dissertation

• A4 size Paper
• Font: Arial (10 points) or Times New Roman (12 points)
• Line spacing: 1.5
• Top and bottom margins: 1 inch/ 2.5 cm; left and right margins: 1.25 inches/ 3 cm
Guidelines for the Assessment of the Dissertation

While evaluating the dissertation, faculty guide will consider the following aspects:
1. Has the student made a clear statement of the objective or objective(s).

2. If there is more than one objective, do these constitute parts of a whole?
3. Has the student developed an appropriate analytical framework for addressing the problem at hand.
4. Is this based on up-to-date developments in the topic area?
5. Has the student collected information / data suitable to the frameworks?
6. Are the techniques employed by the student to analyse the data / information appropriate and relevant?
7. Has the student succeeded in drawing conclusion form the analysis?
8. Do the conclusions relate well to the objectives of the project?
9. Has the student been regular in his work?
10. Layout of the written report.
Examination Scheme:
Contents & Layout of the Report 30
Conceptual Framework 10
Objectives & Methodology 15
Implications & Conclusions 15
Viva/ Presentations 30
TOTAL 100
OCCUPATIONAL SAFETY AND ERGONOMICS
Course Objective:
To study the interface between individual and their work environment to improve the quality of a life.
Course Contents:
Module I: Organizations
Concepts, structure, different linkages, theories of organization and decentralization of organization.
Module II: Work Environment

The “Arousal” Hypothesis, Noise, Illumination, color, vibration, miscellaneous factors.
Module III: Human Performance

Time & motion study, resistance to time and motion studies, breaking resistance, human engineering, coding
displays and control, principles of human performance. Perceptual – motor skills, information processing
behaviour, monitoring behaviour.
Module IV: Accidents, Safety and Fatigue

Accident proneness principles, Accident reduction, predicting accidents, fatigues hours of work and production.
The ultimate work week, unproductive working time, rest pauses, absenteeism.
Module V: Ergonomics and Work Conditions

Ergonomics approach work design anthropometrics approach, Biomechanical approach, psychological
approach, human and computer interaction in the work place.
Module VI: Dimensions and Labor Laws

Industrial dimensions, work dimensions, societal dimensions, Factories Act 1948, Article 21 constitution of
India, Workmen Compensation Act 1923.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Blum & Naylor, Industrial Psychology, CBS Publishers & Distributors
References:
• Kaji H. Hona, Syndrome in workers occupationally exposed, Journal of Hard Surgery.
• Kadefore. R., Ergonomic model for workplace assessment, Human Factors Association of Canada.
• Malik P.L., 1991, Industrial Law Eastern, Lucknow
• Muchinshy. M. Paul, Psychology Applied to Work - Wadsworth
ENTREPRENEURSHIP AND NEW VENTURES
Course Objective:
The course will help the students to acquaint with the special challenges of starting new ventures, introducing
new product and service ideas.
Course Contents:
Module I: Concept of an entrepreneur and Entrepreneurship

The entrepreneur’s role, task and personality, A typology of entrepreneurs: Defining survival and success,
Entrepreneurship as a style of management, The entrepreneurial venture and the entrepreneurial organization
Module II: Setting New Venture

Making business Plan, Cost Benefit Analysis, Feasibility Analysis, Report Writing for business
Module III: Choosing a direction, opportunity recognition and entry strategies

New product, Franchising, Partial momentum, Sponsorship and Acquisition, The strategic window of
opportunity: scanning, positioning and analyzing, Intellectual Property creation and protection.
Module IV: Gaining commitment

Gathering the resources, the business plan as an entrepreneurial tool, Financial Projections and planning, Debt,
venture capital and other forms of financing, Sources of external support, Developing entrepreneurial
marketing: Competencies, networks and frameworks
Module V: Closing the window: sustaining competitiveness

Maintaining competitive advantage, The changing role of the entrepreneur: mid career dilemmas, Harvesting
Strategies versus Go for Growth.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Lynne Milgram - Managing Smart, Prentice Hall.
References:
• Allen, Foster – Entrepreneurship for Dummies, IDG Books Worldwide.
• Burton and Bragg – Accounting and Finance for your Small Business, John Wiley and Sons, New York
• Cook Michelle & Cook Curtis - Competitive Intelligence, Kogan Page.
• Peter Krass – Book on Entrepreneur’s Wisdom, John Wiley.
• West Chris - Competitive Intelligence, Polgrave Publications.
SELF DEVELOPMENT AND TRANSACTIONAL ANALYSIS
Course Objective:
To provide a theoretical and practical framework for understanding one self and human behaviour in the
organizations
Course Contents:
Module I: Transactional Analysis
TA and Self-Awareness, Concept of Script, Life Positions, Transactions
Module II: Structural Analysis

Winners and Losers, Structural Analysis
Module III: Games and Scripts

Games and Strokes, Life Scripts
Module IV: Application of TA

TA Applications in Motivation, Leadership and Teamwork
Module V: TA for Change

TA in Counseling. Contracting for Change.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Steiner M. Claude, Transactional Analysis of Life scripts, Addison Wesley
References:
• Berne M.D. Eric, Games people play, Addison Wesley
• Indries Shah, Learning How to Learn
• James Muriel, Its never too late to be happy, Addison Wesley
• Khandwalla, Social Development, Sage Publishers.
• Thirwall, Growth and Development, Mac Millan Press.
MANAGING BUSINESS PROCESS OUTSOURCING
Course Objective:
The subject helps the student to understand the functioning of Business Process Outsourcing and its role in
various sectors.
Course Contents:
Module I: Genesis of Business Process Outsourcing (BPO)
Introduction - origin of outsourcing, Strategic objectives of outsourcing – Porter’s model, Barney’s VRIN
model and Hamel and C K Prahalad’s inside-out corporate strategy model ,BPO – what and why, concept, scope
of outsourcing activities, Significance and challenges/ barriers in outsourcing , Sourcing terminologies
Module II: Model based on Business Process Outsourcing

Different models and application- transactional, Niche and comprehensive
Types of functioning- on-shoring, near- shoring and off-shoring- why, when and how? Advantages and
disadvantages. Type of BPO participants –third-party BPO providers, shared service BPO providers and
software companies providing BPO services
Module III: BPO in the Indian Context

Outsourcing history of India, Why outsource to India? India as a preferred destination and size of the industry -
glimpse on statistics, Identifying the various business Opportunities in BPO, Career opportunities in Indian BPO
industry, Challenges for the Indian Industry
Module IV: Future Challenges Opportunities and Strategies

Outsourcing in India -A SWOT Analysis, Prospects/ Business opportunities for India in BPO. Sourcing
strategies- how to develop a sourcing strategy, Guidelines for choosing outsourcing partners.
Module V: Business Process Outsourcing in Various Sectors

Indian manufacturing sector, automobile sector, Financial and accounting sector, insurance sector, Healthcare
sector , Human resource management and development in business process outsourcing, Media and
entertainment sector , Retail sector, IT Outsourcing, Legal process outsourcing
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Alpesh Patel and Hemendra Aran (2005). Outsourcing Success: The Business Imperative. TMH-New
Delhi
References:
• Sarika Kulkarni (2006). Business Process Outsourcing. Jaico Publishing House, Mumbai
MANAGERIAL COUNSELLING
Course Objective:
To understand the concept and process so as to develop the professional counseling skills among the students.
Course Contents:
Self-Development of Managers as Counselors, Barefoot Counseling, Assertiveness and Interpersonal Skills for
Counselors, Counseling Relationship.
Module II: Approaches to Counseling

Development of Counseling Skill, Introduction to the Important Schools of Counseling, Psychoanalytic
Foundations, Transactional Analysis, Gestalt Therapy, Rational Emotive Therapy, Person-Centered Approach to
Counseling, An Integrated Model, Essentials of Skills, Nonverbal Clues.
Module III: Counseling process

Counseling Interventions in Organizations, Empathy, Listening and Responding, Effective Feedback.
Module IV: Counseling at work

Performance Counseling, Counseling in Problem Situations, Interpersonal Conflicts, Midlife Blues, Integration
and Action Plan
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Lewis Gareth, Mentoring Managers, Prentice Hall.
References:
• Belf Josey, Coaching with Self, Bass (A Wiley Company)
• Joseph P.T., The Nine Managerial styles of Enneagram, Response Books, New Delhi.
• Stephenson Peter, Executive Coaching, Pearson Education.
CORPORATE IMAGE BUILDING
Course Objective:
To identify & learn the components which make-up an image to trace some of the processes involved in
creating image & to creating image & to evolve some strategies for projecting a positive & consistent image of
an organization
Course content:
Module1
Corporate Image in contemporary Management Studies, Concept of corporate communication, Evolution of new
era corporate-Issues & challenges in communication, Corporate citizenship
Module 2
Components of Individual image, Management of Image & identity, Measuring reputation, Managing
Reputation Chain
Module 3
Global Advertising & corporate Image, Media Management & Planning, Concept of IMC in Image building
Module 4
Public relations of an Institution, Press Release, Event Management
Module 5
CRS as an Initiative in corporate image building ,Corporate image building of NGO’s, Grapevine & Rumors,
Stereotype, crisis Communication, Emergence of Brad presence, Employer Branding, Employee Branding,
Connect between Branding & Corporate Image, Brand Equity & Brand Value Chain
Module 6
Propaganda, Case histories of Corporate Images in Private & Public Sectors
Examination Scheme
Component Codes P1 C1 CT1 EE1
Weight age (%) 10 5 15 70
Recommended Text
1. Davies Gary, Corporate Reputation, Wiley & Sons. Henry Stewart- Olympic Sponsorship & Corporate
Reputation, Corporate Reputation Review
2. Corporate Communication- A 21st Century Primer By Joseph Fernandez , Response Books a division
of Sage Publications
3. Organizational Communication- The role of HR Professional – By Paul Turner – Jaico Books

WAGES AND SALARY ADMINISTRATION
Course Objective:
The objective of this course is to familiarize students with the dynamics of wage and salary administration and
current trends in India.
Course Contents:
Module I: Wage and Salary Administration
Definition, Goals, Job Evaluation, Wage and Salary surveys, Pay commission Time and Piece Rate, Merit pay
/skill based pay, Factors affecting wage concept of pay of performance.
Module II: Incentive Plans

individual and group incentive plans, Productivity Gain sharing plans, Profit Sharing Plans, Non - Financial and
Financial incentives, Measuring Cost- to – Company (CTC).
Module III: Employee Benefits

Supplemented Pay benefits (pay for time not worked) insurance benefits, Retirement benefits, Employees
service benefits, ESOPs, Flexible benefits and Benefit Surveys.
Module IV: Governing Laws

Provident Fund Act 1952, Minimum wages Act 1948; Payment of wages Act 1948; Payment of Bonus Act,
1965.
Module V: Current Trends:

Current Trends in Compensation and Reward Management.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Armstrong Michael, Compensation Management, Kogan Page.
• Sharma R.A, Wage & Salary Administration.
• Garry Dessler, 1994, “Personnel / Human Resource Management”, London, Prentice Hall
• William B. Werther Jr. and Keith Davis, 1993, “Human Resource Management”. New Jersey: McGraw Hill
References:
• Wendell L French, 1994, “Human Resource Management”, USA, Houghton Mifflin Company
• David D. Decenzo and Stephen P. Robbins, 1988, 3 rd Ed, “Human Resource Management”, New Delhi,
Prentice Hall
EMOTIONAL INTELLIGENCE AND MANAGERIAL
EFFECTIVENESS
Course Objective:
This course will enable the students to become aware of the sources of emotions and would help them learn how
to use emotions intelligently for gaining managerial effectiveness.
Course Contents:
Module I: Introduction to Emotional Intelligence
Emotional Brain, Theories of Emotion, Emotional Intelligence, concept and its evolution, Differences between
emotional quotient and intelligent quotient
Module II: Emotional competencies

The emotional competency framework- Self awareness, self regulation, motivation, social awareness (empathy)
and Social skill (relationship management), Measuring Emotional Intelligence- The emotional competency
inventory
Module III: Emotional literacy

Emotional intelligence and emotional literacy, Managing aggression and depression, Emotional literacy
training- developing emotional skill (awareness), cognitive skills and behavioural skill
Module IV: Emotional Intelligence at work place

The role of EI in leadership, EI and Leadership styles, Need of EI in Building Teams
Module V: Emotional Learning in organizations

Training of EI in organization, developing emotional competencies through relationship at work and
implementing EI programs
Examination Scheme:
Weightage (%) 10 5 15 70
Texts & References:

Text:
• Goleman Daniel – Working with emotional intelligence, Bantam Books
• Cary Cherniss (Editor), Daniel Goleman (Editor). The Emotionally Intelligent Workplace: How to
Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations
Intelligence (1997
References:
• Abad Ahmad, O P Chopra – Passion to Win, Excel Books Pvt. Limited.
• P.T. Joseph - The Nine Managerial styles of the Enneagram, Response Books
• Robert K Cooper, Aryan Sawaf – Emotional Intelligence in Business, Orion
• Goleman Daniel (2002).The new leaders- transforming the art of leadership into the science of
results. A Little, Brown, Time Warner Book U.K.
MANAGING REDUNDANCY AND THINKING SKILLS
Course Objective:
The subject aims to give an understanding of deciding what is best for both the organizations and individual. It
also gives information of how to avoid redundancy, and how it relates to dismissal, How to be caring for
redundant employees and also generate creativity in people so that they can shed off their conventional thinking.
Course Contents:
Module I: Redundancy
Concept, importance, significance, its relevance in today’s organization.
Module II: Handling Individual Redundancies

Reasons for employee redundancy, explanation and dismissal all alternatives available, relation between
redundancy and dismissal.
Module III: Effective Implementation

Selecting employees for redundancy- fairly, legally and efficiently, redundancy compensation, its calculation,
emotionally handling of dismissal employees.
Module IV: Thinking Skills

Concept, significance, its meaning, teaching thinking skills, best strategies for teaching thinking skills.
Module V: Developing Critical Thinking Skills

Critical thinking capability, critical thinking leads to clarity, mind benders of different thinking skills.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Fowler Allan, Managing Redundancy, Chartered Institute of Personal and Development.
References:
• Hammond Suddards, Redundancy, Amaron.com.
• Laurel Alexander, Thrive on Redundancy, Amaron.com
THE ART OF LEADERSHIP, POWER AND POLITICS
Course Objective:
This subject aims us to understanding the different process of leadership. The different theories give us an idea
that worth are the provable skills required for being effective managers today’s. It also provides understanding
and foundation of the practice of leadership skill in today’s organizations politics and powers are very closely
related to leadership. It also gives a particular attention to a political perspective of power in modern
organization. It terms of resources design goals, technology, external environment and change and to strategize
for acquisition of power
Course Contents:
Module I
Capturing the innovativeness and reinventing work, Innovative power of ideas, Innovative environment,
Information, motivation, the changing work environment, Harley- Davidson Management, Innovative customer
services- City, Government and small business.
Module II
Innovative Leadership and barriers to innovations, Traits of innovative leaders, passionate leadership,
Innovative Leadership, removing barriers and obstacles, removing defects, rewarding mistakes, trust building.
Module III
Leadership and systematic Self Organizations, Emergence of leaders, Leadership, Communications and teams,
Leadership and new science, Leadership and ethics and values, Dynamic Cultures Understanding Corporate
leadership, Decision making power, Command and deployment of resources.
Module IV
Creation of High performance Organizations and Power and Politics.
TQM, Putting Quality into work, Making teams work, avoiding work team pitfalls, Teaming up with teamwork,,
different types of Power, Politics, concept, significance, and emerging trends.
Module V
Trans cultural Competence, new vision to Capitalism, hyper culture, recapturing the true mission, challenge of
renewal, leadership through transformation.
Examination Scheme:
Weightage (%) 10 5 15 70
Text & References:

Text:
• Kouznes & Posner, Leadership Challenge, Jossey and Bass.
References:
• Carroselli Marlene, leadership skills for Managers, Tata- Mc Graw Hills.
• Judge Q. William, The leader’s shadow, Sage publications.
• Kehnoe R. Kevin, Expanding Leadership impact, Wheeler Publications.

Program Structure MBA HR 2010

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Program Structure MBA HR 2010

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Master of Business Administration

Programme Code: MHR

Duration – 2 Years Full Time

AMITY UNIVERSITY UTTAR PRADESH

Amity University aims to achieve academic excellence by providing multi-faceted education

Components Codes Weightage (%)

SUMMER INTERNSHIP (8 -10 WEEKS)

Curriculum & Scheme of Examination

MANAGEMENT PROCESS AND ORGANIZATIONAL BEHAVIOUR

Course Code: MHR 101 Credit Units: 03

Module II: Fundamentals Organizational Behaviour

Module III: Individual Behaviour

Module IV: Foundations of Group Behaviour

Module V: Conflict Management

Module VI: Organizational Change and Stress Management

Text & References:

Course Code: MHR 102 Credit Units: 03

Module II: Market research & environmental scanning

Module III: Understanding Consumer Behaviour

Module IV: Segmentation

Module V: Managing Competition

Module VI: Product Management

Module VII: Pricing Strategies

Module VIII: Designing& managing value networks & marketing channels

Module IX: Managing the Integrated Communication

Module X: Marketing implementation

Text & References:

Course Code: MHR 103 Credit Units: 03

Module II: DBMS

Module III: Management Information Systems

Module IV: Computer Networks

Module V: E-Commerce and IS Security

Module VI: E-governance

Text & References:

Course Code: MHR 104 Credit Units: 04

Module II: Final Accounts

Module III: Financial Statement Analysis

Module IV: Cost Accounting

Module V: Management Accounting

Module VI: Common Issues and recent trends in Accounting

Text & References:

Course Code: MHR 105 Credit Units: 04

Module II: Theory of production and cost.

Module III: Market Structure: Price and Output decisions

Module IV: Macro Economics Analysis

Text & References:

Course Code: MHR 106 Credit units: 03

Module II: Summary Statistics

Module III: Forecasting Techniques

Module IV: Probability & Probability Distributions

Module V: Sampling, Estimation and Testing of Hypotheses

Module VI: Decision Theory & Introduction to Operations Research

Text & References:

Course Code: MHR 107 Credit Units: 02

Module III: Linguistic

Module IV: Programming

Module V: Personal Growth

Text & References:

• Nicholas Bratan, Knight Sue, NLP at Work

Course Code: MHR 108 Credit Units: 03

Module II: The Nervous System

Module III: Emotions