8/19/17

Management and Managers

BA 101 – Introduction to Management

Louie Lee

Final Notes on the Minto Case Pyramid Principle

• You can use it as a guide for brainstorming on

cases, but please craft more dynamic
presentations.

• Be selective about data points and arguments

that make it to your final recommendation. All
may be valid, but not all may be necessary.

• Pause and step back when working on a

case. Let ideas and data “marinate” in your
group’s mind. Consider brainstorming and
finalizing as different thinking processes.

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What is a Manager?

MANAGER
Someone who works with and through other
people to coordinate and oversee work
that accomplishes organizational goals

What are Organizations?

Managers run organizations

Organizations are entities composed of

multiple people that
a) work towards the same collective goal &
b) are linked to an external environment

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Quick Exercise – Are these organizations?

Collective External
Goal? Environment?

Student
Council
Sports
Team
Boy
Band

Business

What are Managers?

Management Levels Skill Requirement

Conceptual
Top Skills
Managers

Middle Human
Managers Skills

First-Line Technical
Managers Skills

As a manager moves from supervisory to strategic roles,

conceptual skills become more important than technical

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What do Managers do?

Managers aim to achieve effectiveness and

efficiency in organizations

Effectiveness Efficiency
Completing activities that lead Producing the most output
to achievement of goals with least amount of input

HIGH GOAL ATTAINMENT LOW RESOURCE WASTE

What do Managers do?

DIE
HIGH

THRIVE
QUICKLY

DIE
LOW

Effectiveness SURVIVE
SLOWLY

LOW HIGH

Why is achieving this

balance so important?
Efficiency

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What do Managers do?

Planning
RESOURCES

RESULTS
Controlling Organizing

Leading

What do Managers do?

Interpersonal Informational Decisional

Figurehead Monitor Entrepreneur

Leader Disseminator Firefighter
Liaison Spokesperson Resource
Allocator
Negotiator

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Two opposing views of Managers

OMNIPOTENT
Managers are directly
responsible for an organization’s
success or failure

SYMBOLIC
An organization’s success or
failure is due to external factors
outside a manager’s control

What are Managers capable of?

MANAGERIAL
DISCRETION

Decisions that managers

make that impact the
organization

MANAGER’S
CHARACTERISTICS

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Next Class

• Read Chapter 3 of the textbook

• Read the Google Case Study uploaded on the

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