Beruflich Dokumente
Kultur Dokumente
HEALTHY INDIA
EMPOWERING PATIENTS AND HEALTH CARE SERVICE UERS THROUGH TRANSPARENCY
AND COMPARISONS AMONG THE HEALTHCARE ORGANIZATIONS .
SUBMITTED TO SUBMITTED BY
Dr. Versha Mehta
Vanshika Munshi (68-MBA-17)
Radhay Mahajan (40-MBA-18)
ABOUT US:
Vision:
To empower patients and health care service user through transparency and comparisons among
To bridge the health care service gap in the rural areas thereby catering the unmet needs of the
Mission:
Our mission is to be the voice of the healthcare subscribers by enhancing affordability, quality
Objectives:
To study infrastructure, treatments, costs, and service quality of hospitals in Jammu region.
To measure the efficiency in terms of duration and success rate of specific treatments.
To analyze the difference and gaps i.e.; the key areas of improvement and rate each of them
To suggest the best hospital for specific treatment to the patients as per their choice and
requirement.
To disseminate the information in rural areas, enhancing their reach to the healthcare
services.
Who we are:
HEALTHY INDIA is a research and consultancy firm having core competence in auditing
healthcare services and conducting research surveys. The core concept of our firm is collection
and reporting right information to empower patients and healthcare purchasers in choosing the
right hospital. Hence enabling value based purchasing by comparing hospitals on the basis of
their infrastructure, treatment costs, quality service and efficiency in operations. This is an
innovative medical and health care platform to meet the core need of transparency and awareness
in managing health problems and choosing the best suited hospital. This platform is user-friendly
and easy for both the hospital administration and patients. HEALTHY INDIA initiative will ride
on the digital wave that has spread to every nook and corner of the nation. With the kind of reach
attained by the key innovators of current digital economy like WhatsApp and facebook, we shall
strive to proliferate the range and scale of our operations in rural areas. Operating in coherence
with various schemes of the National Rural Health Mission (NRHM)we help to create awareness
in healthcare. Our operations shall bridge the service gap in the healthcare services in rural areas
thereby catering to the unmet needs of the people in a cost efficient and effective manner.
Specialties that we will focus in the survey for comparison are Gynecology & Obstetrics,
What we are:
We aim to bring more lucidity in healthcare system through our partner hospitals along with ease
of access to critical information right on your mobile phone and website. Our partner hospitals
as well as healthcare subscribers have mutual gains through our initiative. The nursing homes
and hospitals gain through the research work in terms of knowing their relative performance vis-
à-vis the industry benchmarks. This helps nursing homes and hospitals to fetch healthcare
subscribers looking out to their specific budget. We inspire customers to live a healthy, easy,
Key Features
Search Module of Hospitals and Doctors as per specific treatment in the specific locality
Appointment management
Admin Features
Admin has overall control of the system. The main features of admin module are given below.
Manage appointments
Manage Patients
Manage doctors
View Appointments
Manage appointments
Access to research database with two research surveys annually for rating purpose
Patient Features
Signup/Login.
Search among various hospitals according to speciality, location and specific treatment.
Emergency button for navigating route to the nearest hospital and prior intimation.
Can write review about the doctor and can select doctors according to other user
feedback.
Some hospitals give the top priority to the quality treatment and safety of the patients. But there
are also some of the hospitals’ that trail behind. The medical errors are the third leading causes of
death in the country. This isn’t the whole picture. HEALTHY INDIA envisages to identify
safety, quality, and resource use measures that have a demonstrated impact on patient care. We
then ask hospitals to report on those measures and showcase exactly what they're doing to
improve.
If you or a family member needs surgery, see how your hospital compares on mortality
If you're concerned about a seriously-ill parent or family member, look at ICU staffing
protocols and how the hospital prevents injuries and dangerous infections.
WHY TO CHOOSE:
Today everything is online. The digitization has given the health customers a lot of information
about quality and safety of health services. But, what this flood of information cannot tell them,
however, is how to make the right decision when choosing a hospital. Consumers can search its
online database to see how various hospitals performed on 10 different procedures like weight-
Consumers can search its online database to see how various hospitals performed on 10
Consumers can search its online database to see how various hospitals performed on 10
Consumers can search its online database to see how various hospitals performed on 10
HOW TO CHOOSE:
Many people calm their fears by researching hospitals before choosing one. This can help them
feel more comfortable with doctors, nurses, and other hospital staff.
Hospital Ratings: If you’re trying to choose the best hospital for you, there are a few
You should be able to check each one of these conditions when you’re considering a hospital:
high ratings. Your doctor has privileges there. Your health insurance policy covers care there.
The hospital has experience and high success rate with specific medical condition.
HEALTHY INDIA provides data that shows what Hospitals billed Medicare for top diagnoses
and surgery procedures and what Medicare actually reimbursed them. The numbers vary
dramatically.
For that we can make use of the forms buttons below to drill down through the data to see how
.
HOSPITAL RATINGS
SURVEY METHODOLOGY
The Nursing Homes/ Hospitals must be categorized according to the number of beds, specialty
and type of services being provided, location in rural, urban and semi urban areas. Most of the
Nursing Homes in the State of Jammu & Kashmir are having bed capacity upto 20 beds.
Depending upon the bed strength, the Nursing Homes will be categorized as follows :
d. General requirements
f. Requirement of equipments
Mandatory Equipments
Essential Equipments
Preventive Care: Rather than consulting trained doctors, home remedies are often used
as an effective mode of treatment, where almost every household has someone to offer
To ensure transparency in the treatment of patients, HEALTHY INDIA gives guidance to the
patient, from the first consultation to each stage of the treatment process. It also helps patients to
find the right hospital, doctor, book appointments, request cost estimates for procedures, and
With such a burgeoning healthtech scene, the healthcare sector is now well placed to undergo
positive change at all stages of the process -- prevention, diagnosis and treatment.
1. Targeting the population most likely to benefit: patients who meet criteria for
hospitalization but could be safely treated like well suited patients who are prone to risk
2. Assessing the patients’ health care risks and needs: after confirming that patient meets
the diagnostic criteria, we assess the patients’ functional limitations that puts patient at
risk, by checking and verifying the safety hazards according to which the patient is being
3. Developing the patient centered care plans: a patient who visits the physician often
develop a health care plan during the initial visit, which typically lasts a month.
4. Engaging patients and family in managing care: various instructions are given to the
patients which help the patients to take proper care and it become the integral part in the
plan of care.
5. Transitioning patients following the hospital: discharge summaries are provided to the
physicians through a shared electronic record and are relayed via phone or email to the
7. Integrating physical and behavioral healthcare: psychological help and care service is
also available to the patients and make calls on cases where the psychological issue
arises.
8. Making care or service more assessable: apart from that, all the diagnostics tests and
9. Monitoring patient progress: 24/7 coverage of patient health with the help of our app.
HEALTHY INDIA is an online marketplace which provides right information to patients and
this is
going to help them in choosing the right hospital. HEALTHY INDIA shows different services
and
facilities provided by different hospitals as well as ratings and reviews of different patients on
1 Referral Revenue
2 Subscription Fees
Referral revenue HEALTHY INDIA earns most of its revenues through referrals in the
following way:
Whenever someone searches for a hospital on this platform and clicks on one of the hospitals
displayed in the search results then our platform directly opens that hospital’s own website and
the hospitals are going to pay HEALTHY INDIA a certain sum of money for such referrals.
Each hospital determines the amount that it wants to pay by each referral by bidding for
hospitals can submit bids for each user click on an advertised rate for a hospital. By clicking on a
given rate, that user is referred to that hospital’s website where the user can get complete
information regarding timings and appointments. In advertising terminology, this is known as the
Subscription Fees
HEALTHY INDIA also offers a value added service to hospitals listed on their platform. This
feature
allows hospitals to edit listings by adding hospital description and other relevant information,
add high quality images, gain access to visitor profiles for more targeted promotions and get rate
insights through complete data analysis. HEALTHY INDIA charges a subscription fees in
exchange
of these services.
Information technology
Get Listed on Google as HEALTHY INDIA Using references from one patient to
another
We can automate the workflow by 24/7 online information, booking appointments, with
On-demand actionable feedback will be available to see how the patient program is working
in real time
Service delivery:
Online Appointments
Health Packages
Second Opinion
Remote Consultation
Strategic positioning
Positioning strategy towards patients: “More power to patients”
Our positioning strategy is mainly going to focus on only one of its kind service in Jammu,
improving health of Jammu and let’s make it easy to stay healthy. The key focusing points in our
Rating methodology will result in high quality of care and patient safety.
information and choosing hospital which is best for their treatment. Not only this, but
also be knowledgeable about whether it is Ayurveda, allopathy or any other pathy that
We are making our patients to relax and we are going to maintain their medical history
The staff in an accredited health care organisation will be satisfied as it will provide for
continuous learning, good working environment, leadership and above all ownership of
clinical processes.
services explaining them about features and benefits of our brand in general and their benefits as
hospitals in particular.
It will raise community confidence in the services provided by the health care
organisation.
Brand development
Our brand name “HEALTHY INDIA” is going to hit in the market as it is very meaningful, is
signifying our vision and is very relatable to the country with the Swachh Bharat Abhiyan. Our
logo is eye-catching will all of its inclusions like tricolor of the nation, a plus sign of the
Web Presence
Online presence: We will inform our patients about the brand and its benefits by increasing our
presence digitally. We are going to use social media as one of our leading weapon for launching
our brand. We will advertise our brand on facebook, instagram and whatsapp using videos,
posters and images showing different features of our services focusing particularly on digital
1. http://www.greaterkashmir.com/news/business/jk-has-35-lakh-internet-users-96-lakh-
mobilephone-subscribers/203716.html
2. http://jkhealth.org/new2017/licnorms.php
3. http://nhm.gov.in/
4. http://dhsjammu.co.in/