FX HG July04 2019

FX Series
Hardware Guide
FX Series Hardware Guide

COPYRIGHTS AND DISCLAIMERS
Published Date: July 4, 2019

Document #: 2305
This publication covers the following hardware platforms:
FX-1005e FX-1010c FX-4010c FX-5020c FX-6020c
This publication contains information that is proprietary to Memotec Inc. and Comtech EF Data Corp. Any
reproduction, disclosure or unauthorized use of this publication is expressly prohibited, except as
Memotec Inc. or Comtech EF Data Corp. may otherwise authorize in writing.
Memotec Inc. and Comtech EF Data Corp. reserve the right to make changes without notice in product or
component design, as warranted by the evolution in user needs or progress in engineering or manufacturing
technology. Changes which affect the operation of the unit will be documented in the next revision of the
manual.
Although every effort has been made to ensure the accuracy of the information presented herein, Memotec
and Comtech EF Data assume no responsibility for the accuracy of the information published. Product
documentation is subject to change without notice. Changes, if any, will be incorporated in subsequent
revisions of these documents. Memotec may make improvements or changes in the products or programs
described within the documents at any time without notice. Any mention of products or services not
manufactured or sold by Memotec and Comtech is for informational purposes only and constitutes neither an
endorsement nor a recommendation for such products or services.
Memotec Inc. is a wholly-owned subsidiary of Comtech EF Data Corp., and its parent company Comtech
Telecommunications Corp (NASDAQ: CMTL).
FX-1005e, FX-1010c, FX-4010c, FX-5020c and FX-6020c are registered trademarks of Memotec Inc./
Comtech EF Data Corp. in Canada, the United States of America, and in other countries.
Any other trademarks are the property of their respective companies.
Copyright © 2019 Memotec Inc. and Comtech EF Data Corp.
Memotec Inc.
7755 Henri-Bourassa Boulevard West
Montreal, Quebec
Canada H4S 1P7
Tel: +1 514-738-4781
Fax: +1 514-738-4436
www.memotec.com
Contents
1 Introduction 1-1
1. 1 About the FX Series Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.1.1 WAN Optimization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.1.2 Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1. 2 About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.2.1 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
2 Features 2-1
2. 1 The FX Series Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
2.1.1 FX-1005e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.1.2 FX-1010c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.1.3 FX-4010c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
2.1.4 FX-5020c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
2.1.5 FX-6020c . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16
2. 2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

2.2.1 Serial Port Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
2.2.2 Monitor Port Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
2.2.3 Keyboard Port Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
2.2.4 Ethernet Interface Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23
2. 3 Chassis Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
3 Installing the FX Equipment 3-1

3. 1 About the Installation Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3. 2 Unpacking and Inspecting the Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3.2.1 FX-1005e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.2.2 FX-1010c, FX-4010c, FX-5020c and FX-6020c . . . . . . . . . . . . . . . . 3-3
3. 3 Installing the FX-1005e. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
3. 4 Installing the FX-1010c. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

3.4.1 Rackmounting Using Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
3.4.2 Rackmounting Using Side Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
3. 5 Installing the FX-4010c. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
3. 8 Cabling an FX Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

3. 9 Cabling a Redundant Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
3. 10 Powering the FX Series Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

3.10.1 Powering the FX-1010c with DC . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
3.10.2 Powering the FX Series devices with AC . . . . . . . . . . . . . . . . . . . . 3-21
3.10.3 Powering the FX-1005e with AC . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Appendix A: Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

FX Series Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Appendix B: Support and Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Returning Equipment for Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Identifying the Firmware Revision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
Identifying the Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
Appendix C: Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Memotec Standard Warranty Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2
Appendix D: Compliance and Safety Information . . . . . . . . . . . . . . . . . D-1

Regulatory – Compliance and Agency Approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2
Compliance and Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-3
Environment Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-7
Safety Warnings and Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-8
List of Tables
Table 1-1: FX Series Capabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Table 2-1: FX-1005e LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Table 2-2: FX-1010c LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Table 2-3: FX-4010c LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Table 2-4: FX-5020c LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Table 2-5: FX-6020c LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Table 2-6: Serial Port Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Table 2-7: Characteristics of the Ethernet Interfaces . . . . . . . . . . . . . . . . . . . . . . . . 2-23
Table 2-8 100 Mbps Ethernet RJ-45 Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Table 2-9: 1000 Mbps and 10000 Mbps Ethernet RJ-45 Pinout . . . . . . . . . . . . . . . 2-24
Table A-1: FX-1005e Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Table A-2: FX-1010c Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Table A-6: FX Series Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

List of Figures
Figure 2-1: FX-1005e Front Panel (Cable Side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Figure 2-2: FX-1005e Back End . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3
Figure 2-3: FX-1010c Back End (Dual AC Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Figure 2-4: FX-1010c Front Panel (Cable Side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Figure 2-5: FX-4010c Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Figure 2-6: FX-4010c Back End (Cable Side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Figure 2-7: FX-5020c Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12
Figure 2-8: FX-5020c Back End (Cable Side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13
Figure 2-9: FX-5020c Rear Panel Connector Functions Label . . . . . . . . . . . . . . . . . .2-14
Figure 2-10: FX-6020c Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
Figure 2-11: FX-6020c Back End (Cable Side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18
Figure 2-12: FX-6020c Rear Panel Connector Functions Label . . . . . . . . . . . . . . . . .2-19
Figure 2-13: Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-21
Figure 2-14: Monitor (VGA) Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
Figure 2-15: PS/2 Keyboard Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
Figure 2-16: USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22
Figure 2-17: RJ-45 Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
Figure 3-1: FX-1005e L-Shaped Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Figure 3-2: FX-1005e Long-Threaded Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Figure 3-3: Rackmounted FX-1005e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5
Figure 3-4: Mounting Screws and Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Figure 3-5: Side-View of a Unit with a Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Figure 3-6: Front Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8
Figure 3-7: Side-View of a Unit with a Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . .3-9
Figure 3-8: Side-View of Rails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Figure 3-9: Square-hole Brackets on FX-4010c Outer Rails. . . . . . . . . . . . . . . . . . . .3-11
Figure 3-10: Square-hole Brackets on FX-5020c Outer Rails. . . . . . . . . . . . . . . . . . .3-13
Figure 3-11: Square-hole Brackets on FX-6020c Outer Rails. . . . . . . . . . . . . . . . . . .3-15
Figure 3-12: Non-Redundant Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
Figure 3-13: Redundancy Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Figure 3-14: DC Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Figure 3-15: DC Power Supply Slot Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Figure 3-16: FX-1010c DC RPS – System Earth Connection (Centralized). . . . . . . . 3-20
Figure 3-17: FX-1010c DC RPS – System Earth Connection (Distributed) . . . . . . . . 3-21
Figure B-1: Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2
Figure B-2: Firmware Revision Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4

1
Introduction
This chapter provides an overview of the FX Series’ capabilities

and describes how to use the documentation.
1.1 About the FX Series Products

The FX Series consists of a family of devices designed for various processing needs. The
following table summarizes the capabilities of each model:
Accelerated Data Rates

Platform Ethernet Ports Fail-to-Wire
Sessions (Mbps)
FX-1005e 4 Yes 20,000 150
FX-1010c 6 Yes 20,000 150
FX-4010c 4 Yes 30,000 600
FX-5020c 6 Yes 100,000 1,000
FX-6020c 6 Yes 150,000 1,500

Table 1-1: FX Series Capabilities
In the above table:
• Platform: The full name of the model.

• Ethernet Ports: The number of available RJ-45 electrical Gigabit Ethernet ports.
• Fail-to-Wire: Support of the Fail-to-Wire feature, whereby the LAN and WAN
ports are wired together when the device is powered down or when a failure is
detected.
• Accelerated Sessions: The maximum number of TCP-accelerated sessions
that are concurrently supported.
• Data Rates (Mbps): The maximum data rate (aggregated throughput, including
both transmission and reception) supported by this model.
NOTE: The maximum data rate may be limited by the installed license.
1.1.1 WAN Optimization

The FX Series’ WAN optimization improves access to your applications by reducing the
amount of data transferred on the link. This data reduction is achieved through the use of
various compression and caching schemes, as well as by accelerating reliable protocols.
1.1.2 Device Management

The FX Series provides an embedded web interface (the FX Series Web-based Interface)
to configure and monitor FX devices, as well as monitor the network status. You can also
monitor the FX Series using an SNMP-based software application.
A Command Line Interface (CLI) is available through the local serial port, as well as via
remote SSH. The CLI provides only basic management access configuration.
1-2 Memotec Inc.

About this Guide
1.2 About this Guide

The FX Series Hardware Guide was prepared to assist you in the installation of the FX
Series devices.
This document applies to Release 7.3 of the FX Series devices.
This manual is divided into the following sections:
• Chapter 1 provides a high-level overview of the FX Series products and

information about the Hardware Guide.
• Chapter 2 summarizes the feature suite of the FX Series products.
• Chapter 3 walks you through how to set up the devices.
• Appendix A details the products’ technical specifications.
• Appendix B indicates how to contact Technical Support and make a product
return.
• Appendix C covers warranty and regulatory information.
• Appendix D presents compliance notifications.
1.2.1 Conventions
The FX Series Hardware Guide uses the following conventions:
A caution contains an instruction that the reader must follow in order to

prevent damage to equipment, network failure or loss of data.
All cautions must be explicitly obeyed.
Caution
A warning contains an instruction that the reader must follow in order to

prevent electrical shock, death or serious injury to personnel.
All warnings must be explicitly obeyed.
Warning
NOTE: Notes provide additional information on a topic.
1.2.2 Feedback on the Documentation

Our Technical Publications Group welcomes your feedback. Please help us improve future
releases of this manual by sending us your comments and suggestions. You can
communicate with us by email at docs@memotec.com.
Memotec Inc. 1-3

1-4 Memotec Inc.

2
Features
This chapter describes the main attributes of the FX Series of

products.
2.1 The FX Series Devices

The following sections detail each of the FX Series of products. Common features are
described later on in this chapter.
2.1.1 FX-1005e
The FX-1005e devices are equipped with the following LEDs, connectors and ports:
• Four (4) 10/100/1000 Base-T Ethernet interfaces (available in RJ-45 connectors)

labeled MGT, AUX, LAN and WAN. Located on the front panel.
The Fail-to-Wire feature is supported between the LAN and WAN ports.
NOTE: The ports labeled 1 and 2 are unused.
• Two (2) USB 2.0 keyboard ports, located on the front panel.
• One (1) serial port (male RJ-45), located on the front panel.
• Power button and Reset button (used to reboot the device without turning off the
power), located on the back end.
NOTE: Use a pointy object like a pen or a paper clip to press the Reset button.
(MGT/AUX/LAN/WAN)
HDD LED
Status LED
Power LED
Link LED Activity LED
1 2 3 4 5 6 7 8
1 Serial port 2 HDD, Status and Power LEDs 3 USB 2.0 ports (2) for keyboard
4 For future implementation 5 MGT port 6 AUX port
7 LAN port 8 WAN port
Figure 2-1: FX-1005e Front Panel (Cable Side)
2-2 Memotec Inc.

The FX Series Devices
1 2 3
1 Reset button 2 Power button 3 DC-in 12V jack power supply

connector.
Connects to the supplied 120V
AC to 12V DC power adapter.
Figure 2-2: FX-1005e Back End
FX-1005e LEDs
LED Description Color/State Meaning Location

Data access activities are underway on one
Hard disk Yellow (blinking)
HDD of the hard disks Front/left
activity
Off No data access activity
Device status Red (solid) Overheat condition occurred

Status Front/left
and sanity Off No failure detected
Green (solid) The system is powered on
Power Power status Red (solid) The system is in standby mode Front/left
Off The system is shut off
Green (solid) Link is up at 100 Mbps

Speed on the MGT,
Link Front/left on each
AUX, LAN and Yellow (solid) Link is up at 1 Gbps
Ethernet port
WAN Ethernet ports
Off No link or link is up at 10 Mbps
Yellow (blinking)
Activity on the MGT, Traffic is present on the port
Activity Front/right on each
AUX, LAN and
Ethernet port
WAN Ethernet ports
Off No traffic is present on the port
Table 2-1: FX-1005e LEDs
Memotec Inc. 2-3

2.1.2 FX-1010c
The FX-1010c devices are equipped with the following LEDs, connectors and ports.
• Six (6) 10/100/1000 Base-T Ethernet interfaces (available in RJ-45 connectors)

labeled MGT, AUX, LAN1, WAN1, LAN2 and WAN2. Located on the front panel.
The Fail-to-Wire feature is supported between the LAN1/WAN1 and LAN2/
WAN2 ports.
NOTE: For the LAN2/WAN2 ports, Fail-to-Wire is supported only when path
redundancy is enabled.
• Four (4) USB 2.0 keyboard ports, located on the front panel.
• One (1) Intelligent Platform Management Interface (IPMI) port, used to access
the Baseboard Management Controller (BMC) for monitoring and management.
Located on the front panel.
• One (1) monitor port (VGA), located on the front panel.
• One (1) serial port (male RJ-45), located on the front panel.
power), located on the front panel.
Hot-swap power supply LEDs
1
2
1 Fans 2 Dual or single AC or DC power

supply
Figure 2-3: FX-1010c Back End (Dual AC Model)
2-4 Memotec Inc.

(IPMI/LAN2/AUX/LAN1)
Activity Link
LED LED
(Hard disk carriers)

Activity
Power LED LED
Status
4 6 7 8 9 LED
1 2 3
5 10 11 12 13 14
HDD Status
LED LED
LAN1 WAN1
Activity LED Activity LED Link Activity
LED LED
(WAN2/MGT/WAN1)
1 Power button 2 Reset button 3 HDD, LAN1, WAN1 and Status

LEDs
4 Serial port 5 USB 2.0 ports (4) 6 IPMI port
7 LAN2 port 8 AUX port 9 LAN1 port
10 WAN2 port 11 MGT port 12 WAN1 port
13 Monitor port (VGA) 14 Hard disks (2)
Figure 2-4: FX-1010c Front Panel (Cable Side)
Memotec Inc. 2-5

FX-1010c LEDs

Power Power status Front/left
Off The system is shut down
Data access activities are underway

Yellow (blinking)
HDD Hard disk activity on one of the hard disks Front/left
Activity on the LAN1 Green (blinking) Traffic is present on the port

Activity (LAN1) Front/left
port Off No traffic present on the port
Activity on the Green (blinking) Traffic is present on the port

Activity (WAN1) Front/left
WAN1 port Off No traffic present on the port
Red (solid) Overheat condition occurred

Information on the
Chassis status/sanity of the Red (fast-blinking) Fan failure (blinks every second) Front/left
chassis
Off No failure detected
Speed on the Green (solid) Link is up at 100 Mbps

WAN2, MGT and Front/left on the
Link Yellow (solid) Link is up at 1 Gbps
WAN1 Ethernet Ethernet port
ports Off No link or link is up at 10 Mbps
Activity on the Yellow (blinking) Traffic is present on the port

WAN2, MGT and Front/right on the
Activity
WAN1 Ethernet Off No traffic is present on the port Ethernet port
ports
Speed on the IPMI, Green (solid) Link is up at 100 Mbps

LAN2, AUX and Front/right on the
LAN1 Ethernet Ethernet port
ports Off No link or link is up at 10 Mbps
Activity on the IPMI, Yellow (blinking) Traffic is present on the port

LAN2, AUX and Front/left on the
Activity
LAN1 Ethernet Off No traffic is present on the port Ethernet port
ports
Indicates data access activities on Front/top-right of

Hard disk Specific hard disk Green (blinking)
one of the hard disks each hard drive
activity activity
Off No data access activity carrier
Red (solid) Indicates a failure of the hard drive Front/bottom-right of

Specific hard disk
Hard disk status each hard drive
status Off Hard drive is operating normally carrier
Table 2-2: FX-1010c LEDs
2-6 Memotec Inc.

FX-1010c LEDs

Blue (solid) The power supply is working correctly
Back/left of each hot-
Status of each
The power supply is not working swappable power
power supply Red (solid)
Power supply correctly or no cable is connected supply module
module (hot-swap
(located on the
only) The power supply is not working or is module)
Off
not fully inserted
Memotec Inc. 2-7

2.1.3 FX-4010c
The FX-4010c devices are equipped with the following LEDs, connectors and ports.

labeled MGT, AUX, LAN and WAN. Located on the back end.
The Fail-to-Wire feature is supported between the LAN and WAN ports.
• One (1) PS/2 keyboard port (purple), located on the back end.
• Two (2) USB 2.0 keyboard ports, located on the back end.
• One (1) monitor port (VGA), located on the back end.
• One (1) serial port (male DB-9), located on the back end.
Informational Nic2 Nic1 HDD Power

LED LED LED LED LED
5 6
7
1 2 3 4
Hard disk activity LED

Hard disk status LED
1 Hard disk #0 2 Hard disk #1 3 Hard disk #2

4 Hard disk #3 5 Status LEDs 6 Reset button
7 Power button 8 Hard disk activity and status
LEDs
Figure 2-5: FX-4010c Front Panel
2-8 Memotec Inc.

LAN LEDs WAN LEDs
Note:
When the1000
Link LEDs - 1000 Mbps
Mbps and 100
Link LEDs - 100 Mbps Mbps links are both
solid green, the
1 Activity LEDs LAN and/or WAN
ports are in bypass
mode.
9
2 3 4 5 6 7 8
Hot-swap power
supply LEDs Link Activity
LED LED
(MGT/AUX)
1 Dual AC power supply 2 PS/2 keyboard port 3 USB 2.0 ports (2) for keyboard
4 Serial port 5 Monitor port (VGA) 6 MGT port
7 AUX port 8 LAN port 9 WAN port
Figure 2-6: FX-4010c Back End (Cable Side)
FX-4010c LEDs

Information on the Red

Fan failure (blinks every second)
Informational status/sanity of the (fast-blinking) Front/right
chassis
Red Power supply failure (blinks every 4
(slow-blinking) seconds)
Memotec Inc. 2-9

FX-4010c LEDs
Activity on the MGT Green (blinking) Traffic is present on the port

Activity (Nic2) Front/right
port Off No traffic is present on the port
Activity on the AUX Green (blinking) Traffic is present on the port

Data access activities are underway

Yellow (blinking)
HDD Hard disk activity on one of the hard disks Front/right

Power Power status Front/right
Data access activities are underway Front/top-right of

on one of the hard disks each hard drive
activity activity
Red (solid) The hard disk has failed Front/bottom-right of

Hard disk Specific hard disk
each hard drive
status status Off The hard disk is operating normally carrier

Speed on the MGT
Rear/left on the
Link and AUX Ethernet Yellow (solid) Link is up at 1 Gbps
Ethernet ports
ports
Activity on the MGT Yellow (solid) Traffic is present on the port

Rear/right on the
Activity and AUX Ethernet
Ethernet ports
ports Off No traffic is present on the port
Link is either:
• up at 1000 Mbps or Rear/left of the LAN
Green (solid)
• in bypass mode when the 100 and WAN Ethernet
Mbps LED is also solid green ports/top row
Speed and bypass Off No link or link is up at 10 Mbps
mode on the LAN
Link Link is either:
and WAN Ethernet
ports • up at 100 Mbps or
Green (solid) Rear/left of the LAN
• in bypass mode when the
and WAN Ethernet
1000 Mbps LED is also solid
ports/middle row
green
Activity on the LAN Green (blinking) Packets are transmitted/received Rear/right of the
Activity and WAN Ethernet Ethernet ports/bottom
ports Off No traffic is present on the port row LEDs,
2-10 Memotec Inc.

FX-4010c LEDs

Status of each The power supply is working
Green (solid) Rear/bottom of each
power supply correctly.
module (hot-swap power supply module
Power supply
only) The power supply is not working or is (located on the
Off module)
not fully inserted.
Memotec Inc. 2-11

2.1.4 FX-5020c
The FX-5020c devices are equipped with the following LEDs, connectors and ports:
• Six (6) 10/100/1000 Base-T Ethernet interfaces (available in RJ-45 connectors)

labeled MGT, AUX, LAN1, WAN1, LAN2 and WAN2. Located on the back end.
WAN2 ports.
the Baseboard Management Controller (BMC) for monitoring and management.
Located on the back end.
NOTE: The MGT port can also be used to access the BMC. For more
information, refer to Appendix C in the FX Series User Guide.
• Four (4) USB keyboard ports (two [2] USB 2.0 and two [2] USB 3.0), located on
the back end.
power), located on the front panel).

LED LED LED LED LED
1 2
3
1 Status LEDs 2 Reset button 3 Power button
2-12 Memotec Inc.

LAN1 WAN1 LAN2 WAN2

LEDs LEDs LEDs LEDs
(IPMI)
Activity Link Disconnect mode LEDs

LED LED (not supported)
Bypass mode LEDs
Normal mode LEDs
(Link/Activity)
1
3 8
9
10
Hot-swap power 2 4 5 6 7
11
supply LEDs 12
Link Activity
LED LED
(MGT/AUX)
1 Dual AC power supply 2 Serial port 3 IPMI port

4 USB ports (4) for keyboard 5 MGT port 6 AUX port
7 Monitor (VGA) port 8 Status LEDs 9 LAN1 port
10 WAN1 port 11 LAN2 port 12 WAN2 port
Memotec Inc. 2-13

For a quick reference to the position of the connectors and ports on the device, you can
refer to the Rear Panel Connector Functions Label, located on top of the device (see
Figure 2-9 below).
Figure 2-9: FX-5020c Rear Panel Connector Functions Label
FX-5020c LEDs

Informational Information on the Red (fast-blinking) Fan failure (blinks every second)
status/sanity of the Front/right
chassis Power supply failure or redundant AC
Red (slow-
power not connected (blinks every 4
blinking)
seconds)
Activity on the Red (blinking) Traffic is present on the port

MGT port Off No traffic is present on the port

Data access activities are underway on

Yellow (blinking)
HDD Hard disk activity one of the hard disks Front/right


Speed on the IPMI Rear/top right on
port the Ethernet port
Off No link or 10 Mbps
Activity on the IPMI Yellow (blinking) Activity detected on the port Rear/top left on
Activity
port Off No activity the Ethernet port
2-14 Memotec Inc.

FX-5020c LEDs

Speed on the Rear/top left on
Link Ethernet MGT, and Yellow (solid) Link is up at 1 Gbps the Ethernet
AUX ports ports
Off No link or 10 Mbps
Activity on the MGT Yellow (blinking) Activity detected on the port Rear/top right on
Activity and AUX Ethernet the Ethernet
ports Off No activity ports
Rear/left of the
Disconnect
Disconnect mode is not supported. Ethernet ports/
mode
top row
Bypass mode Green (blinking) Bypass mode

status on the LAN1, Rear/left of the
Bypass mode WAN1, LAN2 and Ethernet ports/
WAN2 Ethernet Off Not in bypass mode middle row
ports
Activity on the Green (blinking) Link detected on the port

Rear/left of the
Normal mode LAN1, WAN1,
Ethernet ports/
(Link/Activity) LAN2 and WAN2 Off No link detected on the port bottom row
Ethernet ports
Green (solid) The power supply is working correctly. Rear/bottom of

Status of each
each power
power supply
Power supply The power supply is not working or is not supply module
module (hot-swap Off
fully inserted. (located on the
only)
module)
Memotec Inc. 2-15

2.1.5 FX-6020c
The FX-6020c devices are equipped with the following LEDs, connectors and ports:
• Two (2) 1000/10000 Base-T Ethernet interfaces (available in RJ-45 connectors)

labeled MGT and AUX. Located on the back end.
labeled LAN1, WAN1, LAN2 and WAN2. Located on the back end.
WAN2 ports.
the Baseboard Management Controller (BMC) for monitoring and
management.Located on the back end.
NOTE: The MGT port can also be used to access the BMC. For more
information, refer to Appendix C in the FX Series User Guide.
• Four (4) USB 3.0 keyboard ports (blue), located on the front panel (2) and back
end (2).
• Two (2) USB 2.0 keyboard ports, located on the back end.
2-16 Memotec Inc.


LED LED LED LED LED
5 6 7
8
1 2 3 4
Hard disk activity LED

Hard disk status LED
1 Hard disk #0 2 Hard disk #1 3 Hard disk #2

4 Hard disk #3 5 USB 3.0 ports (2) 6 Status LEDs
7 Reset button 8 Power button 9 Hard disk activity and status
LEDs
Memotec Inc. 2-17

LAN1 WAN1 LAN2 WAN2

(IPMI) LEDs LEDs LEDs LEDs
Link Activity Disconnect mode LEDs

LED LED (not supported)
Bypass mode LEDs
Normal mode LEDs
1 3 5 9 11
10 12
Hot-swap power 2 4 6 7 8
supply LEDs
Link Activity
LED LED
(MGT/AUX)
1 Dual AC power supply 2 Serial port 3 IPMI port

(350W 80 PLUS Platinum Power
Supplies)
4 USB 2.0 ports (2) 5 USB 3.0 ports (2) 6 MGT port (1 Gbps or 10 Gbps)
7 AUX port (1 Gbps or 10 Gbps) 8 VGA/Monitor port 9 LAN1 port
10 WAN1 port 11 LAN2 port 12 WAN2 port
2-18 Memotec Inc.

For a quick reference to the position of the connectors and ports on the device, you can
refer to the Rear Panel Connector Functions Label, located on top of the device (see
Figure 2-12 below).
Figure 2-12: FX-6020c Rear Panel Connector Functions Label
FX-6020c LEDs

Information on the
Red (fast-blinking) Fan failure (blinks every second)
Informational status/sanity of the Front/right
chassis Red (slow- Power supply failure (blinks every 4
blinking) seconds)
Activity on the Green (blinking) Traffic is present on the port

Nic2 Front/right
MGT port Off No traffic is present on the port

Nic1 Front/right
Data access activities are underway on

Yellow (blinking)
HDD Hard disk activity one of the hard disks Front/right
Green The system is powered on

Data access activities are underway on Front/top-right of

one of the hard disks each hard drive
activity activity
Red (solid) The hard disk has failed Front/bottom-right

Hard disk Specific hard disk
of each hard drive
status status Off The hard disk is operating normally carrier
Activity on the IPMI, Yellow (solid) Traffic is present on the port Rear/right on
Activity AUX and MGT each Ethernet
Ethernet ports Off No traffic is present on the port port
Memotec Inc. 2-19

FX-6020c LEDs

Speed on the IPMI,
Rear/left on each
Link AUX and MGT Yellow (solid) Link is up at 1 Gbps
Ethernet port
Ethernet ports
Rear/left of the
Disconnect
Disconnect mode is not supported. Ethernet ports/top
mode
row
Bypass mode Green (blinking)

status on the LAN1, Bypass mode Rear/left of the
Bypass mode WAN1, LAN2 and Ethernet ports/
WAN2 Ethernet middle row
Off Not in bypass mode
ports
Activity on the Link detected on the port.

Green (blinking) Rear/left of the
Normal mode LAN1, WAN1,
No link detected on the port. Ethernet ports/
(Link/Activity) LAN2 and WAN2
bottom row
Ethernet ports Off No link detected on the port
Green (solid) The power supply is working correctly. Rear/bottom of

Status of each
each power
power supply
Power supply The power supply is not working or is not supply module
module (hot-swap Off
fully inserted. (located on the
only)
module)
2-20 Memotec Inc.

Cables and Connectors
2.2 Cables and Connectors

The FX Series uses a variety of connectors to send and receive data across a network.
Each connector needs to meet specific requirements to be compatible with an FX Series
device.
The following sections describe these types of connectors:
• “Serial Port Interface” on page 2-21

• “Monitor Port Interface” on page 2-22
• “Keyboard Port Interface” on page 2-22
• “Ethernet Interface Connectors” on page 2-23
2.2.1 Serial Port Interface

The serial port (DB-9) is accessed using the supplied console cable. The serial port is
configured as Data Circuit terminating Equipment (DCE).
.
Figure 2-13: Serial Port
Memotec offers a DB-9 (female) to DB-9 (female) console cable that must be connected
into a computer’s serial port (DB-9 male connector). For computers not equipped with a
serial port, this console cable can be used with the help of a USB-to-serial adapter,
available in most computer supply stores and/or sites.
Pin Signal
1 DCD
2 RXD
3 TXD
4 DTR
5 Ground
6 DSR
7 RTS
8 CTS
9 RI
Table 2-6: Serial Port Pinout
Memotec Inc. 2-21

2.2.2 Monitor Port Interface

The Monitor port interface uses a VGA connector (female DE-15 output). This port is used
to connect a video or graphical display. To connect a monitor, you need a cable with a
male DE-15 connector on the device side and a connector compatible with your display
device on the other side. This port is used only in combination with the keyboard
connected to the keyboard port to access the CLI interface.
.
Figure 2-14: Monitor (VGA) Port
NOTE: Do not connect or disconnect a VGA cable while the device is running. Always
power down the device first.
2.2.3 Keyboard Port Interface

The keyboard port is a PS/2 style port, which is a mini-DIN-6 type of connector. This port is
used only in combination with the monitor port connected to a display device to access the
CLI interface.
Figure 2-15: PS/2 Keyboard Port
NOTE: Some models/assemblies do not have PS/2 style ports. Instead, USB ports
can be used to connect a USB keyboard.
USB 2.0 ports USB 3.0 ports
Figure 2-16: USB Ports
2-22 Memotec Inc.

2.2.4 Ethernet Interface Connectors

The 10/100/1000 and the 1000/10000 Base-T electric Ethernet interfaces use RJ-45.
connectors (Figure 2-17).
Figure 2-17: RJ-45 Connector
The characteristics of the electric Ethernet interfaces are described below in Table 2-7.
Type Settings
• 10 Mbps
• 100 Mbps
Bit Rate • 1000 Mbps
• 10000 Mbps
• Auto Negotiation
Impedance 100 Ω
100 Mbps
• Category 5e (or higher) UTP cable:
0-100 m
NOTE: As described in the IEEE 802.3
recommendations
1000 Mbps
• Category 5e (or higher) UTP cable:
0-100 m
Attenuation Range
NOTE: As described in the IEEE 802.3
recommendations
10000 Mbps
• Category 7 UTP cable: 0-100 m
• Category 6A UTP cable: 0-100 m
• Category 6 UTP cable: 0-55m
• Category 5e UTP cable: best-effort
NOTE: IEEE 802.3an compliant
Table 2-7: Characteristics of the Ethernet Interfaces
Memotec Inc. 2-23

Type Settings
Operation Mode Half or Full Duplex
VLANs Transparent for IEEE 802.1Q frames
• Full Duplex: Pause Frames

Flow Control
• Half Duplex: Raise Carrier
Input Quality Verification Frames with invalid FCS are discarded
Loop Types Local
Connector RJ-45
Allows both straight and crossover cable

MDIX Crossovers
configurations
According to
IEEE 802.3, IEEE 802.3x
Recommendations
• 10/100 Mbps speed: Cat5e

Recommended Cable • 1000 Mbps speed: Cat5e or Cat6/Cat6a
• 10000 Mbps speed: Cat6/Cat6a or Cat7
Table 2-7: Characteristics of the Ethernet Interfaces
Pin Signal
1 Tx+
2 Tx-
3 Rx+
4 N/C
5 N/C
6 Rx-
7 N/C
8 N/C
Table 2-8 100 Mbps Ethernet RJ-45 Pinout
Pin Signal
1 BI_DA+
Table 2-9: 1000 Mbps and 10000 Mbps Ethernet RJ-45 Pinout
2-24 Memotec Inc.

Pin Signal
2 BI_DA-
3 BI_DB+
4 BI_DC+
5 BI_DC-
6 BI_DB-
7 BI_DD+
8 BI_DD-
Table 2-9: 1000 Mbps and 10000 Mbps Ethernet RJ-45 Pinout
Memotec Inc. 2-25

2.3 Chassis Fans

The chassis fans available on the FX Series device are dependent on the model:
• The FX-1005e is fanless.

• The FX-1010c has three fans pre-installed.
• The FX-4010c has up to four fans pre-installed.
• The FX-5020c has up to six fans pre-installed.
• The FX-6020c has up to five fans pre-installed.
The fans, when present, maintain the chassis’ ventilation and prevent it from overheating.
They are not equipped with an air filter.
2.4 1 + 1 Redundancy Option

It is possible to run a pair of FX devices in tandem in order to provide 1+1 redundancy.
Redundant FX devices must be connected together using an Ethernet cable connected to
both AUX ports.
2.5 Configuring the Devices

For information on configuring FX Series devices, see the FX Series User Guide.
2-26 Memotec Inc.

3
Installing the FX Equipment
This section provides step-by-step procedures on how to set up

and install the FX Series hardware.
3.1 About the Installation Process

When installing FX Series equipment, follow the general safety precautions as they apply
to your site to prevent injury to personnel or damage to equipment.
Read this chapter carefully before performing work on the FX Series.
All FX Series devices must be installed in Restricted Access Locations

(RAL).
Caution
• These procedures must only be performed by qualified service

personnel.
• Authorize only trained personnel familiar with installing high-energy
Caution DC electrical equipment to install FX Series equipment.
• Use non-magnetic insulated tools or apply at least two layers of
electrical tape to the handles of metal tools when working around
live equipment.
• Exercise caution around live equipment when using a metal tape
measure.
• Avoid electrostatic discharge (ESD) damage to electronic circuits by
observing anti-static precautions.
• Ensure that the installation meets all government codes and

regulations concerning facilities.
• In addition, all sites where Memotec equipment is deployed must
meet all local, national and international codes covered in this
Caution specification. The subjects covered include fire and safety, building,
and electrical codes.
• If using reels when installing cables, protect floors, carpets or
adjacent equipment from damage by covering them with sheets of
heavy cardboard, hardboard or similar material.
Operating this device without the chassis cover in place can damage
equipment due to inadequate ventilation.
Caution
3-2 Memotec Inc.

Unpacking and Inspecting the Equipment
3.2 Unpacking and Inspecting the Equipment

When unpacking FX Series equipment, perform the following tasks:
• Observe the condition of the shipping container and inspect the equipment for
any signs of external damage.
• Compare the bill of lading with the delivered equipment, then specify any
discrepancies or damage on the bill of lading.
• Compare the packing list with the equipment received. Ensure that you have
received all of the equipment that is specified and that it is listed on the packing
slip.
• Ensure that the model and part numbers match the numbers displayed on the
equipment. Contact your support representative if you find any discrepancies.
3.2.1 FX-1005e
The following items should be present in the box:
• One (1) FX Series device

• One (1) power adapter, with an AC power cable
• Two (2) Cat5e straight cables
• One (1) Cat5e crossover cable
• One (1) six-foot console cable for CLI access to the IPMI Configuration Tool, the
FX Series Appliance Manager and the BIOS Setup Utility
• One (1) rackmount kit (optional)
3.2.2 FX-1010c, FX-4010c, FX-5020c and FX-6020c

The following items should be present in the box:
• One (1) FX Series device

• One (1) sliding rail kit, if applicable
• One (1) or two (2) pre-installed power supply modules, if applicable
• Two (2) AC power cables, if applicable
• Two (2) Cat5e straight cables
• One (1) Cat5e crossover cable
• One (1) six-foot console cable for CLI access to the IPMI Configuration Tool, the
FX Series Appliance Manager and the BIOS Setup Utility
Memotec Inc. 3-3

3.3 Installing the FX-1005e

Once you have unpacked the FX-1005e device and its component parts, you are ready to
install it and add it to your network. The devices are designed for either shelf/table-top use
or—when outfitted with the included mounting brackets—a 19” 300 ETSI rack, with each
FX-1005e device occupying one Rack Unit.
When installing using the optional bracket, the FX Series device should be mounted with
the front side facing out, as shown in Figure 2-1. All connectors, ports and LEDs are
located on the cable side. For redundant setups, the devices (primary and secondary)
should be placed one on top of the other.
Follow the steps below to complete the FX Series device installation. If you are not
rackmounting the FX-1005e, simply skip to Step 7.
NOTE: Do not use slide-mounted or rail-mounted equipment as a shelf or a

workspace.
► To rackmount the FX-1005e
1. Secure the rack to ensure it does not move during the installation.
2. Prepare the L-shaped mounting brackets.
NOTE: Brackets can be installed on either the cable side or the button side.
3. Locate the two screw holes on each side of the device.
NOTE: The screws to attach the bracket to the FX-1005e are included in the
mounting kit; however, the screws to attach the brackets to the rack are not.
4. Attach the L-shaped brackets to the screw holes on each side of the device, as shown
in Figure 3-1 below. Tighten the screws to secure the brackets in place.
Figure 3-1: FX-1005e L-Shaped Brackets

5. The FX-1005e is now ready to be installed in the rack:
• Secure the rack to ensure it does not move during the installation.
3-4 Memotec Inc.

Installing the FX-1005e
• Attach the ears of the L-shaped mounting brackets to the rack, then apply the
long-threaded screws.
Figure 3-2: FX-1005e Long-Threaded Screws

NOTE: The screws required to mount the brackets to the rack are not supplied in
the mounting kit.
6. Repeat Step 5 for the other side of the FX-1005e.
Figure 3-3: Rackmounted FX-1005e

7. With the device now secured in the rack, complete the installation as given below.
• Connect the necessary cables for your setup, as described in “Cabling an FX
Device” on page 3-17.
• Power up the device, as described in “Powering the FX Series Chassis” on
page 3-19.
• Connect the device’s serial port to a serial port of a computer, using either a
console cable or a USB-to-serial adapter. Connecting a console cable is
necessary in order to set the management IP address the first time the device is
powered up.
Memotec Inc. 3-5

3.4 Installing the FX-1010c

Once you have unpacked the FX-1010c device and its component parts, you are ready to
install it and add it to your network. The devices are designed for a 19” 300 ETSI rack,
each occupying one Rack Unit.
The FX Series device should be mounted with the front side facing out, as shown in Figure
2-3. All connectors, ports and LEDs are located on the cable side. For redundant setups,
the devices (primary and secondary) should be placed one on top of the other.

workspace.
Follow the steps below to complete the FX Series device installation.
► To rackmount the FX-1010c using brackets or side rails
2. Prepare the device by installing one of the following:
• Mounting brackets, as described in “Rackmounting Using Brackets” on page 3-6.
• Side rails, as described in “Rackmounting Using Side Rails” on page 3-8.
NOTE: Devices with dual power supply should use the side rails.
3. Insert and secure the device in the rack.
4. Connect the necessary cables, as described in “Cabling an FX Device” on page 3-17.
5. Power up the device safely, as described in “Powering the FX Series Chassis” on
page 3-19.
6. Do one of the following to set the management IP address the first time the device is
powered up:
• Connect a monitor and keyboard to the device directly.
• Connect the device’s serial port to a serial port of a computer, using either a
console cable or a USB-to-serial adapter.
3.4.1 Rackmounting Using Brackets
► To rackmount the FX-1010c using brackets
1. Locate the pair of mounting brackets and the bag of mounting screws that were
provided with your device:
• The large screws secure the mounting brackets to the device.
• The small screws are to attach the optional handle to the bracket.
3-6 Memotec Inc.

Installing the FX-1010c
2. Prepare the mounting brackets and the small screws, as shown in Figure 3-4.
Figure 3-4: Mounting Screws and Bracket

3. (Optional) Add a handle to the bracket by aligning the handle with the holes and
attaching the handle using the two provided screws.
4. Using the mounting screws, secure a mounting bracket on either side of the device
along the front edge. Secure the bracket to the side of the device with three screws,
using the three holes closest to the front of the bracket, as shown in Figure 3-5 below.
5. Insert the device into the rack at the desired level and align the holes in the device’s
mounting brackets with the holes in the rackmounting plates.
Rack-
mounting
hole
Mounting
holes on
bracket to
device
Mounting holes
on device
Figure 3-5: Side-View of a Unit with a Bracket
NOTE: The device is easier to mount if support screws are installed just below the
bottom of the device's final resting position in the rack. Insert them only
halfway so that the mounting brackets have a place to rest during the
installation process.
6. Tighten the mounting screws once the device is in position.
Memotec Inc. 3-7

3.4.2 Rackmounting Using Side Rails
► To rackmount the FX-1010c using side rails
1. Install the front mounting brackets by following these steps:

• Locate the pair of front mounting brackets (with handles) and bag of mounting
screws that were provided with your device, as shown in Figure 3-6 below:
- The front brackets are used to secure the device to the rack, while the
handles help when sliding the device in and out of the rails.
- The large screws secure the mounting brackets to the device.
- The small screws attach the optional handle to the bracket.
Figure 3-6: Front Mounting Bracket

• Using the small screws, secure the handle to each mounting bracket.
• Using two large screws, secure a mounting bracket along the front edge of either
side of the device using one of the following options:
- Mount from the two holes located near the front.
- Mount from the two holes located near the back.
3-8 Memotec Inc.

Using the holes located toward the back of the bracket allows the device to be seated
deeper inside the rack. The deeper position is practical when the rack has a door,
since the additional space created can accommodate the device’s cabling in the front.
Rack-
mounting
hole
Mounting
holes on
bracket to
device
Mounting holes
on device
Figure 3-7: Side-View of a Unit with a Mounting Bracket

• Once the device is in position, tighten all the mounting bracket screws.
2. Install the inner rails on the device:
• Remove the rails from the box, then separate them to extract the inner rail.
• Attach the inner rail to the right side of the device, as shown in the image below.
Use five screws to secure the inner rail.
• Repeat these steps for the left side.
Figure 3-8: Side-View of Rails

3. Install the outer rails on the rack:
• Remove the right-side outer rail and front/rear bracket from the box.
• Attach the rear bracket to the rear side of the outer rail’s flat side, using the
provided screws.
NOTE: Do not tighten the screws at this point, because the rear bracket must be
adjusted to the correct rack size.
Memotec Inc. 3-9

• Attach the front bracket to the front side of the outer rail’s flat side, using the
provided screws.
• Insert the outer rail inside the rack, adjusting the rear bracket if necessary. When
ready, tighten the rear bracket screws.
• Secure the front and rear of the right-side outer rail to the rack.
• Repeat the above steps for the left-side outer rail.
4. Slide the device into the rack:
• Ensure that the inner and outer rails are firmly secured in place.
• Align the inner rails on the device with the outer rails on the rack.
• Slide the device onto the rails, pushing evenly on each side, until you hear an
audible click from the locking mechanism.
• Secure the front brackets to the rack, using the provided screws, to prevent the
device from sliding out.
3-10 Memotec Inc.



workspace.
► To rackmount the FX-4010c
2. The chassis is shipped with the inner rails already attached to the sides of the
chassis. In addition, the front handles are already attached to the inner rails. The
outer rails, however, must be installed on each side of the chassis before sliding the
device onto the rack:
NOTE: The outer rails are equipped with removable square-hole brackets for
installation on rack posts that have square mounting holes. If the mounting holes
on the rack posts are round, remove the front and back square-hole brackets
from the outer rails by removing the two small screws holding the square-hole
bracket to the outer rail.
Square-hole bracket Removing square-hole bracket
Figure 3-9: Square-hole Brackets on FX-4010c Outer Rails

provided screws.
NOTE: Do not tighten the screws at this point, because the rear bracket must
be adjusted to the correct rack size.
Memotec Inc. 3-11

provided screws.
• Connect the necessary cables, as described in “Cabling an FX Device” on
page 3-17.
page 3-19.
• Do one of the following to set the management IP address the first time the
device is powered up:
- Connect a monitor and keyboard to the device directly.
- Connect the device’s serial port to a serial port of a computer, using either a
3-12 Memotec Inc.



workspace.

provided screws.
Memotec Inc. 3-13

provided screws.
page 3-17.
page 3-19.
3-14 Memotec Inc.



workspace.

provided screws.
Memotec Inc. 3-15


provided screws.
page 3-17.
page 3-19.
3-16 Memotec Inc.

Cabling an FX Device
3.8 Cabling an FX Device

To connect the various Ethernet cables for a single FX device (non-redundant), follow
these steps:
1. Connect an Ethernet cable from the MGT port of the FX device to the management
network.
2. Connect the LAN port of the FX device to the user equipment on the local area
network.
NOTE: If there is more than one LAN port on the FX device, connect the LAN1
port.
3. Connect the WAN port of the FX device to the modem (or gateway toward the
modem) or other transmission equipment
NOTE: If there is more than one WAN port on the FX device, connect the WAN1
port.
Figure 3-12: Non-Redundant Cabling
Memotec Inc. 3-17

3.9 Cabling a Redundant Setup

To connect the various Ethernet cables for redundant FX devices, follow these steps:
1. Connect an Ethernet cable from the MGT port of the primary FX device to the
management network.
2. Connect the AUX Ethernet ports of the primary and secondary FX devices together
with a small Ethernet cable.
3. Connect the LAN port of the primary FX device to the user equipment on the local
area network.
NOTE: If there is more than one LAN port on the primary FX device, connect the
LAN1 port.
4. Connect the WAN port of the primary FX device to the LAN port of the secondary FX
device.
NOTE: If there is more than one WAN port on the primary FX device, connect the
WAN1 port.
5. Connect the WAN port of the secondary FX device to the modem (or to the gateway
toward the modem).
Figure 3-13: Redundancy Cabling
3-18 Memotec Inc.

Powering the FX Series Chassis
3.10 Powering the FX Series Chassis

All FX Series models can be powered by AC power, while the FX-1010c can be powered
by either AC or DC power. Depending on which option you ordered, the device is
equipped with a fixed single power supply, a single hot-swap module or a pair of
redundant hot-swap modules.
The power supply modules are associated with the Power LED located on the device’s
front panel.
Properly connecting the power cables to the chassis is crucial. Improper

insertion can result in damage to the device while the device is
powering up. Proceed with extreme caution.
Warning
The FX Series devices require that the building’s electrical installation

provide a 3-amp maximum overcurrent breaker protection per device.
Warning
3.10.1 Powering the FX-1010c with DC

The FX-1010c DC model has a single or redundant terminal block -48 VDC power input,
with an operating range from -36 VDC to -72 VDC.
NOTE: Only one power connector is required for normal operations. The second
connector is used to connect to a redundant power source.
Figure 3-14 below shows a typical DC terminal block that is located on either a hot-swap
power supply or fixed on the device.
Figure 3-14: DC Power Connector
Memotec Inc. 3-19

Devices with a single hot-swap power module come with a blank

module. Always install the blank module (i.e., the power supply slot
cover) to close the unused slot when using only one hot-swap power
source. Failure to do so will impair the system’s ability to maintain the
Warning
operating temperature within range.
Figure 3-15: DC Power Supply Slot Cover
Always use the power cable retainer clip, if present. After plugging the
coupler end of the power cable into the power supply’s AC power cable
inlet, pull down the retainer clip so that it sits snugly over top of the base
Warning of the plug.
It is recommended to adhere to the guidelines below when establishing a DC power

connection to the device:
• The wire gauge used must be no smaller than 14 AWG. A rectangular tongue
terminal (stud size M3.5) is recommended to secure the wire to the terminal
block.
• The RETURN (positive lead) must be connected to the screw identified as RTN.
• The -48VDC (negative lead) must be connected to the screw identified as
-36V-72V.
• The Frame (Earth) Ground must be connected to the screw identified with the
Ground symbol.
See Figure 3-16 and Figure 3-17 below for the recommended FX-1010c DC
Redundant Power Supply (RPS) earth connections to the building earth.
-48 VDC -48 VDC

(A3)
(A3) EUT
EUT –– Rear
Rear –– Model
Model MCAE1000-RPS-DC
MCAE1000-RPS-DC (2) (2)
Building Earth
Figure 3-16: FX-1010c DC RPS – System Earth Connection (Centralized)
3-20 Memotec Inc.

Powering the FX Series Chassis
-48 VDC -48 VDC

(A3)
(A3) EUT
EUT –– Rear
Rear –– Model
Model MCAE1000-RPS-DC
MCAE1000-RPS-DC (2) (2)
Building Earth
Figure 3-17: FX-1010c DC RPS – System Earth Connection (Distributed)
Follow these steps to connect DC power to the device:
1. Connect the wires to the DC power supply module’s terminal block.

2. Orient the power module so that the latch is located to the left.
3. Carefully slide the wired power supply into one of the module slots.
You will hear an audible click as the latch attaches to the casing.
The LED on the power supply module turns Green to indicate that power is being
provided to the device.
3.10.2 Powering the FX Series devices with AC

The FX-1010c, FX-4010c, FX-5020c and FX-6020c devices have a power auto-sensing
feature that accepts AC power from 100 VAC to 240 VAC.
NOTE: For information on how to power the FX-1005e with AC, see Powering the FX-
1005e with AC below.
Follow these steps to connect AC power to the device:
1. Connect the AC power cable to the AC connector on the device.

2. Insert the power plug into the socket of an AC wall outlet or power bar.
3. If a redundant AC connector is present, repeat for the second connector.
3.10.3 Powering the FX-1005e with AC

On the FX1005e, follow these steps to connect the AC power to the device:
1. Plug the power adapter to the FX1005e chassis, then hand-tighten adequately.
2. Insert the AC power cable into the power adapter.
3. Connect the AC power cable to the wall outlet.
Memotec Inc. 3-21

3-22 Memotec Inc.

A
Appendix A: Technical Specifications
This appendix presents the technical specifications of the FX

Series of products.
FX Series Specifications
NOTE: For up-to-date specifications on the FX Series of products, please refer to the
FX Series datasheet on the Comtech EFD website.
FX-1005e
Physical
Height: 43 mm (1U), 1.7 inches

Width: 177 mm, 6.97 inches
Device dimensions
Depth: 145.5 mm, 5.73 inches
Weight: 1.2 kg, 2.5 lbs
AC Electrical Power
Input voltage 110/240 VAC nominal, auto-ranging from 100-240 VAC
Input frequency 50-60 Hertz
Fuse requirement N/A
Power consumption The system requires 60W power
Coax type DC-in power connector. The AC to DC power

Connector type
adapter is provided.
Environmental
Operating temperature range 0°C to 40°C (32°F to 104°F)
Storage temperature range -20°C to 70°C (-4°F to 158° F)
Altitude range 0 to 3 kilometers (0 to 1.86 miles)
Operating: 8% to 90%, non-condensing

Humidity range
Storage: 5% to 95%, non-condensing
Heat is dissipated via the chassis.
Cooling It is important to ensure adequate air

circulation in the facilities where your
system is operating.
Fans Device is fanless (0 fans)
Table A-1: FX-1005e Properties
A-2 Memotec Inc.

FX-1010c
Physical

Device dimensions
Depth: 305 mm, 12.0 inches
Weight: 5.6 kg, 12.0 lbs (dual AC model)
DC Electrical Power
Input voltage -48 VDC nominal, self-sensing from -36 to -72 VDC
Fuse requirements N/A
Power consumption 70 Watts maximum
Terminal block dual-feed entry connector with 3

Connector type contacts per feed. The Plug connector assembly is
provided.
AC Electrical Power
Connector type Single or dual IEC60320 C14 male inlet
Environmental
Operating temperature range 0°C to 60°C (32°F to 140°F)
Storage temperature range -20°C to 70°C (-4°F to 158° F)
Altitude range 0 kilometers to 3 kilometers (0 miles to 1.8 miles)
Operating: 8% to 90% (non-condensing)

Humidity range
Storage: 5% to 95% (non-condensing)
Forced air by factory-installed fans. The fans are heat

Cooling sensitive and cycle on and off automatically, depending
on the temperature inside the device.
Fans 3
Table A-2: FX-1010c Properties
Memotec Inc. A-3

FX-4010c
Physical

Device dimensions
AC Electrical Power
Environmental
Operating temperature range 5° to 35°C (41° to 95°F)
Storage temperature range -40° to 70°C (-40° to 158° F)

Humidity range
Storage: 5% to 95% (non-condensing).

Fans 4
FX-5020c
Physical

Device dimensions Depth (chassis): 446 mm, 17.0 inches
A-4 Memotec Inc.

AC Electrical Power
Environmental

Humidity range

Fans 6
FX-6020c
Physical

Depth: 520mm, 20.47 inches
Device dimensions
Depth including front and rear handles: 565 mm, 22.24
inches
Weight: 9.8 kg, 21.6 lbs
AC Electrical Power
Memotec Inc. A-5

AC Electrical Power
Environmental

Humidity range

Fans 5
Common features on all FX devices

The following features are common to all devices in the FX Series.
Type FX-1005e FX-1010c FX-4010c FX-5020c FX-6020c Description
10/100/1000 Base-T Ethernet

4 6 4 6 4
interfaces, with RJ-45 connectors
Ethernet
1000/10000 Base-T Ethernet
2
interfaces, with RJ-45 connectors
Fail-to-Wire is supported between:

• the LAN and WAN ports on the
FX-1005e and FX-4010c
• the LAN1 and WAN1 ports on
Fail-to-Wire Yes Yes Yes Yes Yes the FX-1010c, FX-5020c and
FX-6020c
• the LAN2 and WAN2 ports on
the FX-1010c, FX-5020c and
FX-6020c, if path redundancy is
enabled
Table A-6: FX Series Ports
A-6 Memotec Inc.

Type FX-1005e FX-1010c FX-4010c FX-5020c FX-6020c Description
Provides CLI access from a PC to

Serial port
No No Yes Yes Yes configure the management IP
(DB-9)
address
Provides CLI access from a PC to

Serial port
Yes Yes No No No configure the management IP
(RJ-45)
address
1 4 USB or PS/2 port to connect to a

Keyboard 2 4 (PS/2) 4 (USB 2.0) keyboard. A keyboard and a
monitor connected to the VGA port
port (USB 2.0) (USB 2.0) 2 (USB 2.0) 2 provides access to the CLI to
(USB 2.0) (USB 3.0) configure the management port
IPMI port to perform remote out-of-

band management tasks using a
IPMI port No Yes No Yes Yes
web browser or from the command
line
VGA port to connect to a monitor.

With a keyboard and a monitor
Monitor port No Yes Yes Yes Yes connected to the VGA port, it is
possible to access the CLI and
configure the management port
Dual-DC,
AC to DC
Dual-AC,
Power in power Dual-AC Dual-AC Dual-AC Power supply module
Single AC,
adapter
Single DC
The pre-installed fans maintain the

Chassis fans No 3 up to 4 up to 6 up to 5 ventilation of the chassis and
prevent overheating
Table A-6: FX Series Ports
Memotec Inc. A-7

A-8 Memotec Inc.

B
Appendix B: Support and Returns
This Appendix describes the procedure for returning products for

repair, as well as how to accurately retrieve system information
for your hardware and software.
This process ensures that Memotec Inc. can respond quickly and
effectively to service requests.
Contacting Technical Support

At Memotec Inc., we consider customer support as central to our business.
Memotec Inc. offers an annual subscription plan providing support for the coverage
period, software upgrades and other important support provisions. Ask about our in-depth
training programs.
Before Contacting Technical Support

Please have the following ready before contacting Technical Support (see Figure B-1 for
details):
• Device Serial Number

• Software Version Number
• Base Platform Image and Service Pack Version
Phone and Email

Tel: +1 514-738-4781 weekdays, 9 AM – 5 PM (EST)
Sales inquiries: sales@memotec.com

General customer support inquiries: memotecsupport@memotec.com
Key FX Series Device Information

This information should be recorded and saved as a reference for each FX Series device,
taking care to update it in the event of any upgrades or changes. Providing this information
to Memotec Support will assist the support team when resolving issues and questions.
The Device Serial Number can be found on the outside of the device’s chassis.
The following information can be found in the lower-left corner of all pages of the FX
Series Web-based Interface:
FX Series Application Delivery Controller™ - Build 7.1.52-201804231843E4-3.10.102.FX36

Serial Number: FX5020-1811-60880
WAN Optimization of GTP is enabled
Max Accelerated LAN Connections: 100000
Device Serial Number Software Version Base Platform Image and

Service Pack Version
Figure B-1: Device Information
B-2 Memotec Inc.

Returning Equipment for Repair
Use the following procedure in the event that you must return a piece of equipment to
Memotec. DO NOT attempt to ship the equipment without first obtaining a valid Return
Authorization (RA) number, as described below. Pack the product in its original shipping
carton and packaging material to ensure that no damage occurs during shipping.
NOTE: Returns for repair will NOT be accepted without prior authorization from
Memotec. Authorized returns are assigned a Return Authorization number.
The RA number must be clearly indicated on the outside of each package
being returned.
Obtaining an Return Authorization Number

You may obtain an RA number using the following method:
• Send an email to memotecrepair@memotec.com. Ensure to include a detailed

description of the problem you are experiencing. An RMA form will be emailed to
you.
Return Authorization Procedure and Directives

Return Authorization (RA) numbers are valid for 30 days after date of issue. DO NOT SHIP
any equipment before receiving an RA number. Shipping charges should be prepaid.
No credit will be given for equipment returned without proper authorization. All items inside
the device must be listed on the RMA form.
To avoid custom delays, please provide your shipping company with all the necessary
commercial invoices. MEMOTEC WILL NOT BE RESPONSIBLE for any fees imposed for
storage from the shipping company or delays caused by missing documents. It is the
responsibility of the sender to ensure that all documents are clearly indicated for customs.
You may also fax the commercial invoices to 514-738-4436 once you ship the equipment,
although they will only be used as a reference.
Repairs are processed within 20 business days of receiving the equipment. If you do not
have a valid and active service contract, the Purchase Order for the repair cost should be
faxed to the same number as above. Please indicate your RA number on all
documentation, as well as on all packages being returned.
NOTE: An administration fee will be applied for all in-warranty repairs that result in
no-problem-found (NPF). For the current fees, please send an email to
memotecrepair@memotec.com.
Memotec Inc. B-3

Identifying the Firmware Revision

This section explains how to identify the firmware revision of an FX Series device by
establishing a connection to the device via CLI using either an SSH client, a terminal
emulator, or a keyboard and a monitor.
The firmware revision format is:
XX.YY.ZZ-DATE-BPI-PATCH
XX is the major revision.
YY is the minor revision.
ZZ is the maintenance revision.
DATE is the date the software was compiled (YYYYMMDDHHMM).
BPI is the Base Platform Image value, usually in the A.B.C format.
PATCH is the last patch applied, usually in the FXnn format.
The figure below shows an example of how the firmware revision information is displayed.
Version Information:
FX Series Appliance Manager ‐ Version: 6.2.9a
Base Platform Image Version: 3.36.2.5‐201601262122E4.x86_64
Extended Platform Version: Operating System: Linux rco60_1 3.10.102‐FX3...
openSUSE 11.4 (x86_64)
VERSION = 11.4
CODENAME = Celadon
Fx‐Series Acceleration System Software Package: default.RB1370...
Serial number of this unit: FX1000‐A002‐00538
Figure B-2: Firmware Revision Information
Using SSH via Remote Access

1. Launch an SSH client (ex: PuTTY or Tera Term). The SSH client must connect to
UDP port 22.
2. Follow your SSH client’s procedure for connecting to a remote device. You must have
on-hand the MGT IP address of your FX device.
NOTE: If you did not set the MGT IP address, you can access the configuration menu
through the AUX (auxiliary) port, with the default IP address of 169.254.55.55.
3. You will be prompted to log in. The default credentials are:

• User Name: comtech
• Password: comtech
4. Once connected to the device, issue the command “2” (Show Status), followed by
the command “1” (Show Version Information).
B-4 Memotec Inc.

Output similar to Figure B-2 is displayed.
Using a Terminal Emulator via the Serial Port

1. Connect the device to your local computer using a cable that is compatible with the
device’s serial port.
2. Launch a terminal emulator program (ex: Tera Term or PUTTY).
3. Select the COM port that is connected to the device’s serial port, then set the
appropriate port settings:
• Baud Rate: 19200 bps
• Data Bits: 8
• Parity: None
• Stop Bits: 1
• Flow Control: None
NOTE: If you are using Tera Term to connect to the FX Series device’s CLI, enable
the Use challenge/response to log in (keyboard-interactive) option in
order to authenticate your session.
Using a Keyboard and Monitor

1. Connect the keyboard and monitor to the FX Series device.
Memotec Inc. B-5

Identifying the Serial Number

You can display the device’s serial number while it is running.
NOTE: The device serial number is also located on a sticker affixed to the outside of
the chassis.
1. Connect to the device, as described above.

2. At the prompt, issue the command “2” (Show Status), followed by the command “1”
(Show Version Information).
Output similar to Figure B-2 is displayed (look for Serial number of this unit: at the end
of the command output).
For additional help on accessing the CLI interface, see “Identifying the Firmware Revision”
on page B-4.
B-6 Memotec Inc.

C
Appendix C: Warranty Information
This appendix explains the conditions of the product warranty.

Memotec Standard Warranty Policy

[Version 1.13]
This standard warranty policy sets out the sole obligation and liability of Memotec and the
customer’s exclusive remedies for claims based on defects in or failure of any product
sold (including software) by Memotec. This standard warranty policy replaces all other
warranties, expressed or implied with respect to Products sold or services rendered by
Memotec Inc. No representative is authorized to assume for Memotec any other liability in
connection with the sale of the Product.
IN NO EVENT SHALL MEMOTEC BE LIABLE, WHETHER IN CONTRACT OR IN TORT OR ON

ANY OTHER BASIS, FOR ANY DAMAGES SUSTAINED BY THE DISTRIBUTOR/ BUSINESS
PARTNER OR ANY OTHER PERSON (A “CUSTOMER”) ARISING FROM OR RELATED TO LOSS
OF USE, FAILURE OR INTERRUPTION IN OPERATION OF ANY PRODUCTS, OR DELAY IN
MAINTENANCE OR FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT OR SPECIAL DAMAGES
OR LIABILITIES, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS OR OTHER FINANCIAL
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, LEASE, MAINTENANCE, USE
PERFORMANCE OR FAILURE OF A PRODUCT.
Hardware Warranty
Memotec warrants that each new Product sold by Memotec will be free from defective
material and workmanship. Memotec agrees to remedy in accordance with terms
specified below any such defect which is disclosed under conditions of normal installation,
use and service. To exercise the warranty, the Customer must deliver the product intact for
examination, with all transportation charges prepaid, to the facility designated by
Memotec. Burden for all shipping costs back to Memotec are the responsibility of the
Customer.
Returns for repair will NOT be accepted without prior authorization from Memotec. When a
return is authorized, a Return Authorization number (RA number) is assigned. The RA
number must be written on the outside of each returning package. An RA number may be
obtained by sending an e-mail (including a description of the problem) to
memotecrepair@memotec.com or a fax at: +1-514-738-4436.
The specific terms of the warranty are as follows:
1. The Standard Warranty Period commences on the date the title of property of the
Product is transferred to the customer, which is equal to the delivery date of the
Product as per the Incoterms 2010 applicable definition, as specified in the Purchase
Order.
2. The warranty applies to the Customer, provided however, that when a Distributor/
Business Partner resells any Products, pursuant to its rights hereunder, the said
warranty shall apply to any end-users which purchase such Products from Distributor/
Business Partner.
3. Memotec will be responsible for both material and labor required to effect all repairs
under terms of the warranty for the Standard Warranty Period (see section below for
Standard Warranty Period for specific Memotec product lines), providing the Product
is returned to Memotec as specified above.
C-2 Memotec Inc.

4. During the Standard Warranty Period, the Distributor/Business Partner or end-user
may return defective parts for replacement at no charge (except shipping to
Memotec), in lieu of returning the complete Product.
5. The warranty does not apply if:
• Any part of a product that has been installed, altered, repaired, or misused in any
way that, in the opinion of Memotec, would affect the reliability or detracts from
the performance of any part of the product, or is damaged as the result of use in
a way or with equipment that had not been previously approved by Memotec;
• The warranty seal has been broken or the Product has been opened without
obtaining prior authorization in writing from Memotec. This excludes Product
option upgrades as long as Memotec documented procedures for option
upgrades are strictly adhered to;
• The Product has had the serial number altered, defaced or removed; or
• The Product has been damaged by accessories, peripherals, and/or other
attachments not approved by Memotec.
6. The warranty does not cover replacement or repair necessitated by loss or damage
from any cause beyond the control of Memotec, such as lightning (power surge or
brown out) or other natural and weather related events, outbreak of hostilities or
wartime environments.
7. The warranty does not cover damage or loss incurred in any transportation of the
product.
8. The warranty does not cover any labor involved in the removal and or reinstallation
of warranted equipment or parts on site, or any labor required to diagnose the nature
of the problem and establish the necessity for repair or replacement of the Product.
9. The warranty excludes any responsibility by Memotec for incidental or consequential
damages arising from the use of the Product, or for any inability to use them either
separate from or in combination with any other equipment or products.
10. It is the Distributor/Business Partner’s (or direct purchasers) responsibility to ensure
all paperwork complies with customs requirements.
11. Memotec is not responsible for any storage fees that shipping companies may charge
nor for any delay caused by lack of information on Product that is returned.
12. The Distributor/Business Partner (or direct purchaser) is responsible for all custom
and shipping fees related to the returned Product
A fixed charge established for each product will be imposed for all equipment returned for
warranty repair where Memotec cannot identify the cause of the reported failure. The fee
for this service is defined in the current “Memotec Service Programs” document, identified
as “No Problem Found Fee”
Memotec also offers a Warranty Extension Service for most products, providing yearly
extensions to the Standard Warranty Period. All the terms of this Standard Warranty Policy
apply for the warranty extension period for an additional price. The price and the additional
benefits of the Warranty Extension Service are described in the “Memotec Service
Programs” document.
Repaired units benefit from the standard guarantee for a period of 90 days, or until the end
of the Standard Warranty Period, whichever is the later date.
Memotec Inc. C-3

Standard Warranty Period for Specific Memotec Product Lines (other than software)
• CX-U, CX-UA, FX, HX, WX, NP (Net performer), AG (AccessGate) – 24 months
• Legacy CX – 12 months
• NMS and Third Party Sourced Equipment – 12 months, or differently as specified
in quotation
Limited Software Warranty

Software is warranted to substantially conform to Memotec’s specifications for a limited
period of ninety (90) days from the date of delivery. Memotec’s sole obligation under this
warranty shall be limited to using its best commercial efforts to correct such Software as
soon as practical after Distributor/Business Partner or end-user has notified Memotec of
such defects. Memotec does not warrant that operation of any of the Software shall be
uninterrupted or error-free or that functions contained in the licensed Software shall
operate in combinations which may be selected for use by the Distributor’s/Business
Partner or end-user or meet the Distributor’s/Business Partner’s or end-user’s
requirements. No warranty shall apply to any Software that is modified without Memotec’s
prior written consent.
C-4 Memotec Inc.

D
Appendix D: Compliance and Safety
Information
This appendix explains the applicable advisements, directives

and notifications from administrative bodies. It applies to all FX
Series models.
Regulatory – Compliance and Agency Approval
FX-1010c, FX-4010c and FX-5020c

The FX-1010c, FX-4010c and FX-5020c comply with or have obtained Regulatory Agency
approval for the following standards as a minimum:
EMC – Emission
• FCC Part 15 (Class A)

• EN 55032:2012 (Class A)
EMC – Immunity
• EN 55024:2010
RoHS
• EN 50581:2012
Safety
• UL 60950-1: 2011
• CSA C22-2 N°60950-1: 2005-07
• EN 60950-1:2006 + Amendments 11, 1, 12 and 2
• IEC 60950-1:2005 + Amendments 1 and 2
FX-1005e
EMC – Emission
• FCC Part 15 (Class B)

• EN 55032:2012 (Class B)
EMC – Immunity
• EN 55024:2010
RoHS
• EN 50581:2012
Safety
• UL 60950-1: 2011
• CSA C22-2 N°60950-1: 2005-07
• EN 60950-1:2006 + Amendments 11, 1, 12 and 2
• IEC 60950-1:2005 + Amendments 1 and 2
D-2 Memotec Inc.

Compliance and Regulatory Statements
NOTE: The statements below apply to the FX-1010c, FX-4010c and FX-5020c only.
EN55032 and CISPR32 Warning

This is a Class A product that may cause radio interference. In this case, the user may be
required to take adequate measures.
FCC Part 15 Statement

This digital equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his or her own expense.
Industry Canada Statement

This equipment does not exceed Class A limits for radio noise emissions for digital
apparatus, as set out in Industry Canada's Radio Interference Regulation. Operation in a
residential area may cause unacceptable interference to radio and TV reception, requiring
the owner or operator to take whatever steps necessary to correct the interference.
Notice d’Industrie Canada

Cet équipement ne dépasse pas les limites de Classe A d'émission de bruits
radioélectriques pour les appareils numériques, telles que prescrites par le Règlement sur
le brouillage radioélectrique établi par l’Industrie Canada. L'exploitation faite en milieu
résidentiel peut entraîner le brouillage des réceptions de radio et de télévision, ce qui
obligerait le propriétaire ou l'opérateur à prendre les dispositions nécessaires pour en
éliminer les causes.
Memotec Inc. D-3

EU Directives: EMC + Safety + RoHS
DECLARATION OF CONFORMITY
We
declare under our sole responsibility that the product
FX-4010c
to which this declaration relates, is in conformity with the following European

Directives:
2014/30 (EMC)
2014/35 (Safety)
2011/65 (RoHS Recast)
The standards used to show compliance are:
EN 55032 2012
EN 55024 2010
EN 61000-3-2 2006 + A1 + A2
EN 61000-3-3 2008
EN 60950-1 2006 + A11 + A1 + A12 + A2
EN 50581 2012
The technical file is kept at: Memotec Inc

7755 Blvd Henri Bourassa
Montreal, Quebec H4S 1P7
Canada
Montreal, 4 May 2017
Claude Rocray
Vice President, Engineering
D-4 Memotec Inc.

• MEMOTEC vakuuttaa täten että FX-4010c tyyppinen laite on direktiivin 2014/30, 2014/35, 2011/65
oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen.
• Hierbij verklaart MEMOTEC dat het toestel FX-4010c in overeenstemming is met de essentiële eisen en
de andere relevante bepalingen van richtlijn 2014/30, 2014/35, 2011/65.
• Par la présente MEMOTEC déclare que les FX-4010c sont conformes aux exigences essentielles et
aux autres dispositions pertinentes des Directives 2014/30, 2014/35, 2011/65.
• Härmed intygar MEMOTEC att denna FX-4010c står I överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 2014/30, 2014/35, 2011/65.
• Undertegnede MEMOTEC erklærer herved, at følgende udstyr FX-4010c overholder de væsentlige krav
og øvrige relevante krav i direktiv 2014/30, 2014/35, 2011/65.
• Hiermit erklärt MEMOTEC, dass sich dieses FX-4010c in Übereinstimmung mit den grundlegenden
Anforderungen und den anderen relevanten Vorschriften der Richtlinie 2014/30, 2014/35, 2011/65
befindet (BMWi).
• ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ MEMOTEC ΔΗΛΩΝΕΙ ΟΤΙ FX-4010c ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ
ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 2014/30, 2014/35, 2011/65.
• Con la presente MEMOTEC dichiara che questo FX-4010c è conforme ai requisiti essenziali ed alle
altre disposizioni pertinenti stabilite dalla direttiva 2014/30, 2014/35, 2011/65.
• Por medio de la presente MEMOTEC declara que el FX-4010c cumple con los requisitos esenciales y
cualesquiera otras disposiciones aplicables o exigibles de la Directiva 2014/30, 2014/35, 2011/65.
• MEMOTEC declara que este FX-4010c está conforme com os requisitos essenciais e outras
disposições da Directiva 2014/30, 2014/35, 2011/65.
• Hawnhekk, MEMOTEC, jiddikjara li dan FX-4010c jikkonforma mal-ħtiġijiet essenzjali u ma
provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 2014/30, 2014/35, 2011/65.
• Käesolevaga kinnitab MEMOTEC seadme FX-4010c vastavust direktiivi 2014/30, 2014/35, 2011/65
põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
• Alulírott, MEMOTEC nyilatkozom, hogy a FX-4010c megfelel a vonatkozó alapvetõ követelményeknek
és az 2014/30, 2014/35, 2011/65 irányelv egyéb elõírásainak.
• MEMOTEC týmto vyhlasuje, že FX-4010c spĺňa základné požiadavky a všetky príslušné ustanovenia
Smernice 2014/30, 2014/35, 2011/65.
• MEMOTEC tímto prohlašuje, že tento FX-4010c je ve shodě se základními požadavky a dalšími
příslušnými ustanoveními směrnice 2014/30, 2014/35, 2011/65.
• Šiuo MEMOTEC deklaruoja, kad šis FX-4010c atitinka esminius reikalavimus ir kitas 2014/30, 2014/35,
2011/65 Direktyvos nuostatas.
• Ar šo MEMOTEC deklarē, ka FX-4010c atbilst Direktīvas 2014/30, 2014/35, 2011/65 būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
• MEMOTEC izjavlja, da je ta FX-4010c skladu z bistvenimi zahtevami in ostalimi relevantnimi določili
direktive 2014/30, 2014/35, 2011/65.
• Hér með lýsir MEMOTEC yfir því að FX-4010c er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar
eru í tilskipun 2014/30, 2014/35, 2011/65.
• Niniejszym MEMOTEC oświadcza, że FX-4010c jest zgodny z zasadniczymi wymogami oraz
pozostałymi stosownymi postanowieniami Dyrektywy 2014/30, 2014/35, 2011/65.
• MEMOTEC erklærer herved at utstyret FX-4010c er i samsvar med de grunnleggende krav og øvrige
relevante krav i direktiv 2014/30, 2014/35, 2011/65.
• Noi MEMOTEC declarăm că aparatul FX-4010c este în conformitate cu cerinţele esenţiale şi cu alte
prevederi relevante ale Hotărârii Guvernuluinr.88/2003 şi Directivei 2014/30, 2014/35, 2011/65.
• MEMOTEC декларирам на своя отговорност, че далекосъобщително устройство FX-4010c
съответства на съществените изисквания по 2014/30, 2014/35, 2011/65.
Memotec Inc. D-5

Marking
The FX-1005e, FX-1010c, FX-4010c, FX-5020c and FX-6020c bear the following CE
mark.
D-6 Memotec Inc.

Environment Information
Waste Electrical and Electronic Equipment – WEEE

The WEEE (Waste Electrical and Electronic Equipment) legislation aims to raise the level
of recycling of electrical and electronic equipment and to encourage designers to create
products with recycling in mind.
The equipment that you have purchased required the extraction and use of natural
resources for its production. It may contain hazardous substances that could impact health
and the environment.
In order to avoid the dissemination of those substances in our environment and to diminish
the pressure on the natural resources, we encourage you to use the appropriate take-back
systems. Those systems will reuse or recycle most of the materials of your end-of-life
equipment in a sound way.
The crossed-out wheeled bin symbol invites you not to dispose of WEEE as unsorted
municipal waste and to collect such WEEE separately.
China RoHS 䶵⚗₼⦌

(䶵
᭷ẘ᭷ᐖ≀峐
峐ㆾ⃫䳈 (Hazardous Substances)
㒊௳ྡ⛠
(Parts) 摭 ợ 擱 භ௴撔 ከ⁏俼劗 ከ⁏Ɽ慂
(Pb) (Hg) (Cd) (CrV) (PBB) (PBDE)
୺ᯈ (Main Board) O O O O O O
桶㇯ (Fan) O O O O O O
☢┙㦝ືჾ Disk Drive) X O O O O O
ᮘ⟽ (Chassis) O O O O O O
┏ᯈ (Cover) O O O O O O
O ⾲♧宍㚱㭺㚱⭛䈑峐⛐宍悐ẞ㇨㚱⛯峐㛸㕁ᷕ䘬⏓慷⛯⛐ SJ/T11363-2006
㞯Ⅾ奬⭂䘬旸慷天㯪ẍᶳࠋ
Indicates that the concentration of the hazardous substance in all homogeneous
materials in the parts is below the relevant threshold of the SJ/T11363-2006 standard.
X ⾲♧宍㚱㭺㚱⭛䈑峐军⮹⛐宍悐ẞ䘬㝸ᶨ⛯峐㛸㕁ᷕ䘬⏓慷崭↢ SJ/T11363-2006
㞯Ⅾ奬⭂䘬旸慷天㯪ࠋ
Indicates that the concentration of the hazardous substance of at least one of all
homogeneous materials in the parts is above the relevant threshold of the SJ/T11363-
2006 standard.
Memotec Inc. D-7

Safety Warnings and Precautions

Access to the interior of Der Zugang ins Innere Seul un spécialiste doit El servicio de
this unit shall be made des Gerätes ist nur avoir accès à l'appareil mantenimiento y
only by a qualified einem fachlich reparación de esta unidad
technician Débranchez l'appareil
qualifizierten Techniker sólo puede ser realizado
avant de l'ouvrir
Remove power plug gestattet. por técnicos autorizados
from the power socket Afin de ne pas nuire au por el fabricante.
Vorm Öffnen des
before performing any processus de
Gerätes muss der Desconecte el cordón de
service on the unit refroidissement, il est
Netzstecker vom alimentación antes de
nécessaire de laisser un
To ensure adequate Stromnetz getrennt cambiar los fusibles.
espace d'environ 5 cm
cooling of the werden! No bloquee las ranuras
de chaque côté de
equipment, a 2-inch Um die Kühlung des l'appareil. de ventilación del equipo,
unobstructed space Gerätes nicht zu ya que los componentes
must be provided Placez l'appareil près
beeinträchtigen, ist es podrían sobrecalentarse
around all sides of the d'une prise de courant
notwendig, an allen y sufrir daños
unit. facilement accessible
Seiten des Gerätes ca 5 Para evitar el riesgo de
The Power Socket shall cm Raum zu lassen Afin d'éviter tout risque
choque eléctrico o de
be installed near the d'incendie ou
Stellen Sie das Gerät in incendio, reemplace el
equipment and shall be d'électrocution,
der Nähe eines geer- fusible con otro del mismo
easily accessible remplacez les fusibles
deten Schutz- tipo y capacidad nominal.
par des fusibles de
To prevent the risk of kontaktsteckers so auf, même type et de même Para su propia
shock or fire hazard, dass der Stecker leicht ampérage. protección, cerciórese de
replace fuse with same erreichbar und que todas las conexiones
type and rating zugänglich ist. eléctricas de los servicios
Zür Vermeidung der públicos, incluyendo la
Stromschlag-und puesta a tierra, las líneas
Feuergefahr beim telefónicas y el sistema
Auswechseln de tuberías de agua
Sicherungen des metálicas internas, si las
gleichen Typs und der hubiera, estén
gleichen Nennleistung conectadas entre sí.
einsetzen
Any changes and modifications not expressly approved by Memotec

Inc. will void any compliance and regulatory approval, as well as void
the user's authority to operate the equipment.
Caution
D-8 Memotec Inc.

Memotec Inc. D-9
For local offices and sales representatives, visit our website:
www.memotec.com
Memotec Inc.
7755 Henri-Bourassa Boulevard West
Montreal, Quebec
Canada H4S 1P7
Tel: (514) 738-4781
Fax: (514) 738-4436
www.memotec.com

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FX Series

FX Series Hardware Guide

Published Date: July 4, 2019

FX-1005e FX-1010c FX-4010c FX-5020c FX-6020c

Any other trademarks are the property of their respective companies.

Copyright © 2019 Memotec Inc. and Comtech EF Data Corp.

1. 2 About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

2. 2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

2. 3 Chassis Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

3 Installing the FX Equipment 3-1

3. 2 Unpacking and Inspecting the Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

3. 3 Installing the FX-1005e. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

3. 4 Installing the FX-1010c. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

3. 5 Installing the FX-4010c. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

3. 6 Installing the FX-5020c. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

3. 7 Installing the FX-6020c. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

3. 8 Cabling an FX Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

3. 10 Powering the FX Series Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Appendix A: Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Appendix B: Support and Returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Appendix C: Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1

Appendix D: Compliance and Safety Information . . . . . . . . . . . . . . . . . D-1

Table 2-1: FX-1005e LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Table 2-2: FX-1010c LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Table 2-3: FX-4010c LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Table 2-4: FX-5020c LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Table 2-5: FX-6020c LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

Table 2-6: Serial Port Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

Table 2-7: Characteristics of the Ethernet Interfaces . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Table 2-8 100 Mbps Ethernet RJ-45 Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Table A-1: FX-1005e Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Table A-2: FX-1010c Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Table A-3: FX-4010c Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Table A-4: FX-5020c Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Table A-5: FX-6020c Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Table A-6: FX Series Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Figure 2-2: FX-1005e Back End . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Figure 2-3: FX-1010c Back End (Dual AC Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Figure 2-4: FX-1010c Front Panel (Cable Side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

Figure 2-5: FX-4010c Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8

Figure 2-6: FX-4010c Back End (Cable Side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

Figure 2-7: FX-5020c Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12

Figure 2-8: FX-5020c Back End (Cable Side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

Figure 2-9: FX-5020c Rear Panel Connector Functions Label . . . . . . . . . . . . . . . . . .2-14

Figure 2-10: FX-6020c Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17

Figure 2-11: FX-6020c Back End (Cable Side) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-18

Figure 2-12: FX-6020c Rear Panel Connector Functions Label . . . . . . . . . . . . . . . . .2-19

Figure 2-13: Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-21

Figure 2-14: Monitor (VGA) Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22

Figure 2-15: PS/2 Keyboard Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22

Figure 2-16: USB Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-22

Figure 2-17: RJ-45 Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23

Figure 3-1: FX-1005e L-Shaped Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Figure 3-2: FX-1005e Long-Threaded Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Figure 3-3: Rackmounted FX-1005e . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Figure 3-4: Mounting Screws and Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Figure 3-5: Side-View of a Unit with a Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Figure 3-6: Front Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

Figure 3-7: Side-View of a Unit with a Mounting Bracket . . . . . . . . . . . . . . . . . . . . . . .3-9

Figure 3-8: Side-View of Rails. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9

Figure 3-9: Square-hole Brackets on FX-4010c Outer Rails. . . . . . . . . . . . . . . . . . . .3-11

Figure 3-10: Square-hole Brackets on FX-5020c Outer Rails. . . . . . . . . . . . . . . . . . .3-13

Figure 3-11: Square-hole Brackets on FX-6020c Outer Rails. . . . . . . . . . . . . . . . . . .3-15