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Look at these pictures. These are some day to day activities that take place in an organization or
in a country.
You have just seen the activities related to public transport, national development and business
growth. To undertake all these activities, you need to acquire machinery and materials, construct
buildings and hire services. Acquisition of these goods, works and services is called procurement.
Imagine these activities coming to a halt because of lack of resources.
Lack of trains would threaten he country’s public transport and affect the economy. Lack of
vaccine would affect people’s health. Absence of teachers and books would deny education to
children. Want of materials for manufacturing cars will halt production of cars. This will affect
the profits of the company.
Won’t this lead to a calamity?
With this, you have understood the importance of procurement and the vital role you play a procuremen
official.
Introduction
Procurement: Procurement is a business management function that manages the entire process
of acquisition of external resources in an effective and economical manner.
Procurement is a business management function that involves contracting with a supplier or
vendor. The funding of this procurement can be through outright purchasing, leasing, hiring, hire-
purchase or other innovative types of funding.
Let us understand the different types of funding for any type of procurement. A company can
purchase a car by paying fully for it. In this case, the car is owned as an asset by the company.
Alternatively, the company can lease the car from a leasing company. In this case, the car is
owned by the leasing company by paying lease rentals.
Another option for the company would be to hire the car for a period of time. In such a case the
company will have to pay the hiring fee per hour, per day or per month based on their choice.
They may also choose to do this with or without a driver. In terms of hire purchases, the company
doesn’t own the assets.
Sometimes a company might want to own the asset but is unable to fund it now. In such cases the
company will go in for hire purchases. In this case, the company will pay a cost of the asset
payment upfront and add the remaining over a period of time.
Processes in Procurement
Procurement comprises of identification of needs, sourcing, supply and access, risk management
and disposal or cessation.
Procurement also involves regulatory compliances in line with the objectives of the
organization, its stakeholders and customers. Taking the same car example forward, the
company will do the following.
i. It will identify the need for the car and specify the model
ii. It will source a company to supply the car based on the funding model planned
iii. It will get the car supplied and give access to employees to use the car
iv. It will manage risk by taking insurance
v. Finally, at the end of 3 or 4 years or once the car has driven 100 thousand km, it may
dispose the car
Relation between Procurement and SCM
In addition, procurement applies the principles of SCM
For example, to provide proper vaccination in remote village, you need to deploy health
workers. You must also distribute vaccines efficiently while ensuring that they do not get
contaminated.
To maintain such supply, the government has to maintain a department that manages the
vaccine supply through warehousing, storekeeping and distribution.
Consider the example of an election commission of a country. It oversees the process of
electing the country ‘s public representatives.
Let us analyses the process of election to know whether it involves a procurement process
The Election Commission needs to procure voting machine or ballot papers and ballot boxes.
It needs personnel to man the polling stations, take care of logistics and count the votes. The
hired personnel may be public servants. However, the Election Commission needs to procure
them from various government departments.
Let us look at an example.
A company secures a contract to make a 100 MW electric generator. It has to complete the
project in 2 months. To complete the project, the company must procure external resources,
such as copper windings, induction cores and chassis.
Based on this example, let us understand the importance of procurement
The company needs to complete the project in 2 months. Hence, the success of the project
depends on the economical, efficient and quicker procurement of external resources.
Importance of Procurement
• Improve profitability
• Capture large share of market
• Reduce time from design to market
• Improve customer satisfaction & competitive value
• Better products & services
• Faster & customer friendly channels of distribution
• Customization
Public Procurement
Public procurement refers to procurement of external resources by the central government or
state government and entities under their control. These may be
i. Ministries and the offices under their jurisdiction
ii. Urban local bodies
iii. Public utilities
iv. Public sector companies and other units owned wholly or substantially by them
v. Organizations established by the constitution of the country or any act of legislature.
1. Right Quality
Procurement does not aim for the best quality available in the market. The best quality may
have adverse implications on cost, technical aspects, maintenance and operations. Therefore,
procurement tries to get just the right quality that suits the needs -no more or less.
2. Right Quantity
Buying large quantities irrespective of the current needs is as wrong as buying just the
immediately required quantity. There are extra costs and systemic problems involved in buying
an item too frequently in small quantities or with buying large quantities and storing them for
prolonged use.
Hence, buying just the right quantity balances the extra costs associated with larger and smaller
quantities. There are methods to calculate such right quantities.
3. Right Price
It is incorrect to aim for the cheapest material available. The price should be just right for the
quality, quantity and other factors involved. The concept of price can be refined further to
include concepts of life cycle costing, total cost of ownership, value for money to take into
account not only the initial price paid for an item but also take into other costs like maintenance
costs, operational costs and disposal costs.
4. Right Time & Place
If we need some material I our factory in 3 months’ time, it will be costly to get it too late or too
early. If we get it too early, we may incur costs in storing it. If the vendor delivers the material
in another city, we would require extra time and money to transport it to our factory.
5. Right Source
The source or supplier of material has to be just right for our needs. Buying a few packets of
printer paper directly from large manufacturer may not be right. If our requirements are very
large, buying such items through dealers or middlemen is also not right.
Seven principles of Public Procurement
1. Transparency
Transparency is the ability of all prospective participants to know and understand the actual
means and processes of how contracts are awarded and managed. It also implies
• Clarity
• Openness
• Lack of secretiveness
• Equal opportunities
• Non-discrimination
• Absence of arbitrariness in process
It also implies simultaneous and symmetric availability of information for all likely
participants.
2. Responsiveness
Public procurement is obliged to be responsive to the aspirations of its many stakeholders.
These may include
• Citizens
• Tax payers
• Electorate
• Elected officials
• Management & Procurement officers
3. Professionalism
The professionalism principle also means that the methodology adopted for procurement should
be reasonable and appropriate for the cost and complexity of the subject matter of procurement.
4. Constitutional Provision
Constitution of a country has certain provisions regarding fundamental rights and public
procurement. Courts extended and interpreted these constitutional provisions to confine public
procurement within certain limits. These are not applicable to private sector procurement.
5. Multiplicity
• Multiplicity principle states that public organization has to serve many goals besides
organizational goals. Some of them are economy and effectiveness.
• According to multiplicity principle, public procurement should promote public trust in
governance and serve conflicting expectations of the general public. Some of the
expectations are cheap and effective transportation.
• In addition, public procurement should support broader social, policy and programme
objectives of the government. Some of the objectives are job and employment creation,
strengthening of local industry and economic growth.
• Public procurement also takes affirmative steps to procure from backward regions and
weaker sections and small & medium enterprises.
• Public procurement facilitates administrative goals of other departments of government.
For example, ensuring tax or environmental compliance.
6. Public Accountability
Public accountability principle states that public procurement entities and their officers must be
accountable for all the principles to the official bodies in that country. In India, the official
bodies are
• Parliamentary Committees
• Central Vigilance Commission (CVC)
• Central Bureau of Investigation (CBI)
• Comptroller and Auditor General of India (C&AG)
There are similar accountability institutions in other South Asian countries. Therefore, a public
procurement officer is obliged to operate under intense public scrutiny
7. Transactions
Public accountability principle helps each individual procurement transaction to be evaluated
independently. They do not judge the entire procurement process over a period like in private
sector.
Therefore, in public procurement the compliance of rules and procedures is important compared
to private procurement. Training of procurement managers in respective sectors also reflects
this difference in focus.
Public Procurement Framework
Because of differences between public procurement and private procurement, public
procurement must be performed under a framework with
• Special legislation
• Rules
• Manuals
• Guidelines for public procurement
This framework, under which public procurement has to function, becomes the determining
characteristic of public procurement. This framework also lead to some limitations
Limitations of Procurement Framework
This framework of public procurement leads to certain limitations.
1. There is a complex interplay of various elements of the framework for public
procurement. As a result, these elements could be mutually contradictory or elusive.
2. The framework becomes extensive and may become a hunting ground for lawyers,
arbitrators, facilitators and middlemen.
3. Compliance may become the focus of public procurement instead of the outcomes.
4. There is not much room for the public procurement official to go even marginally beyond
the terms of contract. Hence, every dispute could end up in dispute resolution forums.
5. The transactional nature of the framework prevents establishing long term, strategic
relationship with suppliers. So, public procurement does not benefit from the modern
trends in private sector. For example, integrated Supply Chain Management (SCM) &
Supplier Relationship Management (SRM)
2. Management Concepts and Techniques
Value
Value is a concept of management and economics. With regard to aims of procurement, value is
management concept related to Right Price (5R’s)
The value represents the satisfaction a product provides based on the Hierarchy of needs of a
person. The value is related t the need of the customer.
For this example, you can infer that the value of anything is subjective and difficult to quantify.
This is because different persons have different hierarchy of needs and get different levels of
satisfaction or value from the same product.
How value is determined?
Consider the example. Suppose the government wants to procure cars for the ministers
and government officials. For ministers, it buys luxury cars and for officials, it buys
standard cars. Now let us understand how the value is determined through this example
3. Disposal Value: Comes from the price that one can get by exchanging or scrapping
the product at the end of its useful life
Importance of Value
To understand the importance of value, consider this example. The transportation authority of a
country needs to acquire coach sets for its newly commissioned metro service.
In this case, transport authority needs to procure the coach sets at right quality, right quantity
and right price from manufacturers. To achieve the goals of quality, quantity and price, it is
essential for the transport authority to understand the value of coach sets.
Knowing the value helps purchasers to purchase goods, works and services at the most effective
price and in the right quantities. If proper value of the purchase is not known, then you may end
up buying a product beyond our budget.
Total Cost of Ownership (TCO)
With regard to aims of procurement, TCO is management concept related to Right Price (5R’s).
The total costs incurred on a product should take into consideration the initial cost of the
product and various elements of costs incurred over whole-of-life of the product. This is called
“Whole-of-Life” (WOL) or “Life-Time-Cost” (LCC) or “Total Cost of Ownership” (TCO)
TCO is defined as the present value of all cost associated with a product, its service or capital
equipment incurred over its expected life.
How TCO is Determined?
Typically, we can divide TCO in to four broad categories. They are
1. Purchase Price: Is the amount paid to the supplier for the product, service or capital
equipment.
2. Acquisition Costs: Costs associated with bringing the product, service or capital
equipment to the customer’s location
Ex: Sourcing, administration, freight, taxes and so on
3. Usage Costs: In case of a product, the usage costs are all costs associated with converting
the purchased part or material into finished product and supporting it through its usable
life.
In case of a service, usage costs are all costs associated with the performance of the
service not included in the purchase price.
In case of capital equipment, usage cost are all costs associated with operating the
equipment through its life.
Examples of Usage Costs: Inventory, wastage, lost productivity, lost sales, warranty, installation,
training, downtime and so on.
4. End-of-Life Costs: Are the costs incurred when a product, service or capital equipment
reaches the end of its usable life, net of amounts received from the sale of remaining
product or the equipment or salvage value as the case may be
Examples: Obsolescence, disposal, clean-up and project termination costs.
When calculating TCO to purchase a product, you must analyse the costs beyond the
purchase price.
For example, if you want to purchase an IT related product then besides the purchase price
you must consider other costs. Such costs include installation, support and maintenance,
associated software costs and staff training.
Importance of TCO
1. Helps purchase a product at the lowest price over its expected life.
2. Facilitates better investment decisions
3. Allows to compare two similar products
4. Instils confidence that product is financially well-managed.
Value for Money (VfM)
With regard to aims of procurement, VfM is management concept related to Right Price (5R’s).
In other words, using VfM, procurement officials were able to ensure optimum utilization of
scare budgetary resources and provide value added product. The procurement official has his
own notion for value of product and value of a particular sum of money.
When the perceived value of a product matches or increases the perceived value of the amount
of money or cost of product – the procurement official feels he/she has got full value for the
money. This is called “Value-for-Money” (VfM)
Vfm: Perceived value of a product ≥ perceived value of the amount of money or cost of product
The circular nature of this cycle shows that continuous improvement is a never-ending process.
Different tasks taken out in each of the Four phases are as below
Plan Do Study Act
• Evaluate the • Document all • Study the data • Act on the basis of
current process & changes made collected in the the result of the
plan based on any • Collect data for previous phase. first three phases.
problem they find. evaluation. • Evaluate data to • Communicate the
• Document all check whether the results to other
current procedures, plan is achieving members in the
collect data & the goals company.
identify problems. established in the • Then, implement
• Study this plan phase. the new procedure
information & use if it has been
it to develop a plan successful.
for
a) Improvement
b) Specific measures
to evaluate
performance.
Importance of TQM
1. TQM stresses that quality is an organizational effort.
2. To facilitate the solving of quality problems.
3. TQM places great emphasis on teamwork.
4. Teams work regularly to correct problems using techniques, such as
• Brainstorming
• Discussing
• Quality control tools
5. One of the most common types of teams is the quality circle, a team of volunteer
production employees and their supervisors whose purpose is to solve quality problems
Failure of TQM
1. Financial benefits were difficult to assign to TQM efforts.
2. Root cause was not always determined resulting in recurring errors.
3. There was no common metric to measure the level of quality attained.
4. Quality efforts were sometimes aimed at processes or operations that were not critical to
the customer.
Six Sigma (6σ)
With respect to the aims of public procurement, six sigma is a management concept related to
the Right Quality (5R’s of Procurement)
• Six sigma filled the vacuum created by TQM failures.
• Under the six sigma methodology, quality improvement projects are carefully defined so
that they can be successfully completed within a relatively short time frames.
• Financials are applied to each completed project so that management knows how much
the project saves for the Organisation.
• ‘Six Sigma (6σ)’ is the application of a statistical methodology to business processes
• It helps in improving effectiveness, thereby raising profitability.
• Sigma (σ) is a letter in the Greek alphabet, which is used to indicate standard deviation
• To achieve six sigma, a process must not produce more than 3.4 defects per million
opportunities for non-compliance.
• A defect is defined as anything that is outside customer specifications
How does Six Sigma (6σ) Ensure Quality?
Six Sigma (6σ) involves the application of two subsidiary initiatives. They are
1. DMAIC: Define Measure Analyse Improve Control
The aim of this method is to improve existing processes that do not come up to
specifications with respect to quality.
Application of game theory to public procurement indicates that for commonly available and
bought items, exactly similar information should be available to as many prospective bidders as
possible.
This helps in obtaining Value for Money(VfM). Thus, transparency and open tendering are
based on sound theoretical foundations
Module II: Public Procurement Operations
Let us analyse the case of two villages on the either bank of a river. The only mode of
connection between the two villages is by boats. We need to transport people and goods
across the river. Hence, there arises the need for a bridge
What do you think the village committee will discuss and finalize during the procurement
planning stage? They will decide whether they should go for solely public owned or
public private partnership. If you don’t do this kind of procurement planning, you may
end up with poor identification of needs.
Attributes of Specifications
• Meet essential needs
• Be objective, functional, generic and measurable
• Set out required technical, quantitative and performance characteristics
• Provide a level playing field for prospective vendors
Types of Specifications
1. Proprietary Specifications:
• Patents or intellectual property rights to some specifications are owned by the
proprietary firms.
• These are protected by intellectual property rights
• These specifications are not available with the buyer
• Firm’s certificate of quality is accepted.
• Essential technical and performance characteristics required for inspection must be
mentioned in the specifications.
Examples: The patents of spare parts of certain locomotives are owned by certain manufacturers. In this
case, proprietary specification is used to procure these items
Examples: Procurement of woolen dress materials for factory workers. The relevant national specification
lay down that the purchaser and supplier should come for an agreement on feel and finish of the cloth based
on agreed samples.
Developing Procurement Plans:
• It is true that if you fail to plan, then you plan to fail.
• Appropriate procurement strategies cannot be built for unplanned, ad hoc and emergency
procurements
• Advance procurement planning helps develop appropriate procurement strategies.
Steps to develop procurement plans