CNC Kad

cncKad_IS_11.
005
cncKad Installation Instructions
This document explains the basic process of preparing your new cncKad workstation for work:
Before Installing.............................................................................................2
1 Installing on Windows Vista and 7..........................................................3
1.1 UAC Setting for Installation and After..............................................3
1.2 UAC and API Users..........................................................................3
1.3 Installing As Administrator................................................................3
2 cncKad & DNC Installation......................................................................4
3 After the Installation................................................................................6
3.1 Machines Folder User Rights...........................................................6
3.2 cncKad Settings...............................................................................6
3.3 DNC Settings...................................................................................7
4 Special Customization............................................................................9
4.1 Customizing Machine Definitions.....................................................9
4.2 ID Char.............................................................................................9
4.3 Report Template Files......................................................................9
5 Customizing the Toolbars......................................................................10
6 Troubleshooting....................................................................................12
6.1 Disabling the UAC..........................................................................12
6.1.1 Disabling the UAC on Windows Vista...................................12
6.1.2 Disabling the UAC on Windows 7.........................................13
6.1.2.1 Opening the UAC with Search................................13
6.1.2.2 Opening the UAC with MSCONFIG........................13
6.1.2.3 Setting the UAC Notification Level..........................14
6.2 Setting USB Power Options...........................................................14
6.3 Working with the Registry..............................................................16
6.3.1 Opening the Registry Editor..................................................17
6.3.2 Backing Up the Registry.......................................................17
6.4 Error Message “Attempt to initialize the CRT more than once”......18
6.5 HASP Driver Errors........................................................................19
6.6 Error Opening cncKad.INI..............................................................20
6.7 Runtime Error Crash......................................................................20
6.8 Class Not Registered Error............................................................20
6.9 Sub-Menus Sticking On Screen.....................................................21
6.10 cncKad Part Thumbnails Not Displayed When Browsing..............22
6.11 HASP Driver Not Installed During Installation................................24
6.12 Anti-Virus Issues............................................................................25
6.12.1 Kaspersky Issues..................................................................25
6.12.2 Norton Issues........................................................................27
6.12.2.1 Norton Internet Security version 8.0.7.1..................29
6.13 Malware Infection Causing cncKad Crash.....................................29
6.13.1 Infection Symptoms..............................................................29
6.13.2 Issue Resolution...................................................................30
6.14 Display Issues with Adobe® 9 Pro 3D Module................................31
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Before Installing
Please note the following:
1. cncKad requires Windows XP Pro or higher.
Home editions are not supported.
2. Make sure to login as “Administrator” on your local machine before installing.
3. cncKad uses the Sentinel HASP hardlock Key.
Installing other applications that use this Key may cause problems running cncKad.
4. If you are running an Anti-Virus program, you must disable it before beginning the
installation.
5. Before starting the installation, remove the HASP Key (dongle) from the computer
6. For running cncKad (after the installation), we recommend to log-on as a “Power User”
at least.
Important – after installation completes:
Insert the Key (Plug, Dongle, Hardlock) into a USB port at the back of the PC.
 Do not use a USB hub.
 Do not insert it into a port on the front of the PC, on the monitor or on the keyboard.
 View the Setting USB Power Options section and follow the outlined procedure.
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1 Installing on Windows Vista and 7
When installing on Windows ® Vista® or Windows ® 7:
1.1 UAC Setting for Installation and After

We strongly recommend disabling the UAC (User Account Control), as explained in the
Disabling the UAC section of this document, before installing.
We also recommend leaving the UAC disabled for the smooth running of cncKad.
Consult your IT manager regarding this.
1.2 UAC and API Users
When using the cncKad API you MUST disable the UAC.
1.3 Installing As Administrator

If you are installing from a local disk or by running Setup.exe:
Run the file by right-clicking and selecting “Run as administrator”:
If you are installing from the installation disc:

After installation run the cncKad desktop shortcut by right-clicking and selecting “Run as
administrator”:
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2 cncKad & DNC Installation
Insert the CD, and follow the installation screens.
Before starting, remove the HASP Key (dongle) from the computer.
There are three installation options:
 Typical – this installation is for most users. It will install the cncKad with default options.
 Custom – this installation is recommended for advanced users. It will allow you to
choose individual installation components:
From here, by (un)selecting the HASP Driver option you can decide to install HASP
driver or not.
 Add machine – this option allows you to add just the machine post-processor, without
the need to install the whole program.
In Typical and Custom installation you will come across the following screen, allowing you to
choose the cncKad and/or DNC for installation:
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During the installation, you will be asked to choose paths for several folders; cncKad will offer
you its default settings for these options:
 The installation folder – C:\…\cncKad.<version>
E.g. C:\Metalix\cncKad.11
 The Machines folder for the various machine files – C:\…\Machines
 The P folder for the Part files – C:\...\P
We strongly recommend leaving these defaults in place, to make future support easier.
If in a Custom installation you did not mark the HASP Driver option, you need to install the
driver manually before launching cncKad.
To do so, go to: Start => Programs => Metalix => Tools => Install HASP driver.
The HASP installation will be run automatically.
When it concludes you will be able to launch cncKad.
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3 After the Installation
3.1 Machines Folder User Rights
To run cncKad you must have full user rights on your Machines folder (Read, Write and
Execute).
After the installation is complete, ask your System Administrator to grant you these rights.
If you have any questions regarding these rights contact us at support@cnckad.net .
3.2 cncKad Settings
Insert your HASP Key (dongle) at the back of the PC and run cncKad from the Desktop
shortcut.
1. To change the interface language, go to Settings => Languages.
2. To make the tool changes (e.g. add tools), go to Tools => Edit Tools Library.
3. Go to Settings => Workspace Settings => Material and adjust your standard sheet
sizes and standard thickness.
4. Go to Settings => Machine Settings => Machine tab and click the
button.
This is the Machine settings dialog; here you select which machine models will be
supported by your workstation and their configuration:
 On the left side, you have a list of Manufacturers – a (in the picture below).
 If you select one, you will see a list of the Models supported for this manufacturer - b.
 Choose the model you wish to install and click to add it to the Selected
Machines section - c.
 To remove a model, select it from the Selected Machines section and click .
 After adding a model, select a Turret for it from the drop-down menu - d.
 If you are adding a laser cutting machine, select the configurations for it – e and f.
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3.3 DNC Settings
Run DNC from the Desktop shortcut and go to Settings => Machine Settings:
Here you can set the parameters for your DNC communication, e.g. Machine Name, COM
Port, Baud Rate, etc.:
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Once you have set all the parameters, click OK and you are ready for work with DNC.
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4 Special Customization
You can customize cncKad’s default settings to match your production configuration.
Backup your files and make sure you know what you are changing before doing it.
4.1 Customizing Machine Definitions
Click a file name below Edit Machine Files to select a machine file (g in the picture above),
and click to open it. Machine files define how the machine is described
graphically in cncKad, and how NC codes are generated:
 The MDL file defines the machine's Table size, clamps etc.
 The TRT file defines the Turret.
 The HDR and END files specify the header and end of the NC file.
When you install cncKad you might have to adjust these files, for example if the machine only
uses 2 clamps and not 3, or some special NC code is required at the start of each NC program.
4.2 ID Char
Each installed machine model gets an ID Char (h in the picture above).
For example: VIPROS gets “V”, TRUMPF – “T”, BYSTRONIC – “B” etc.
4.3 Report Template Files

cncKad comes with templates for Job Report Files, set in the Settings => Report Settings:
RPT_xxx_PUNCH – For Punch machines
RPT_xxx_PUNCH_LASER – For combination machines
RPT_xxx_LASER – For Laser machines
RPT_xxx_LASER_CLAMPS – For Laser machines with repositions
xxx represents a language:
 RPT_ ENG _PUNCH for English
 RPT_GER_PUNCH for German
 etc.
The Templates come in three formats – DOC, RTF and TXT, each with its pros and cons.
Please consult the cncKad User Manual regarding these differences.
To select a Template, set the Report Language and choose a template from the File Name
drop-down menu.
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5 Customizing the Toolbars
cncKad comes with a wide range of toolbars to aid you in drafting and processing your parts.
Because of the number of separate toolbars, you may wish to remove those
you do not need, for example, a seat with a Punch machine has no need of the
Cut toolbar.
Click on the vertical line (or dots in Windows 7) on the left side of the toolbar
(see on the right), drag it into the main window.
Now you can click on the X on the top-right corner to hide it.
(You can always restore it later)
Another option is to remove a single button from a Toolbar, for example the
Check button.
In order to do so press Alt, click on the button, and drag it into the main
window.
In order to make the most common toolbars readily available for use, you may
wish to move them to the left side of the main window. To do this, click on a
toolbar’s vertical lines/dots (as shown before), and drag it to the left side of the
window until it’s alignment becomes vertical instead of horizontal:
For more toolbar icons go to Settings => Customize…
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1. From the Commands tab you can add icons to your toolbars.
2. From the Toolbars tab you can add or remove whole toolbars.
3. After you finish customizing your toolbars, go to the Layouts tab, click the Save As
button and give your layout a name:
You can save several Layouts, switching between them when appropriate, e.g. one for
your laser machine, another for the punch.
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6 Troubleshooting
Owing to various system configurations, cncKad may fail to correctly install or start after the
initial installation.
There are simple actions you can attempt yourself before contacting our support team.
6.1 Disabling the UAC

The UAC (User Account Control) is a security component of the Microsoft ® Windows Vista® and
7® operating systems.
The UAC must be disabled to install cncKad on a PC running on a Vista or Win7 operating
system.
We also recommend leaving the UAC disabled for the smooth running of cncKad.
Consult your IT manager regarding this.
6.1.1 Disabling the UAC on Windows Vista

1. Click the Start button and click the Run item:
If you do not see this option, type “run” in the Start Search (a, shown above)
or go to Start => All Programs => Accessories => Run.
2. When the Run dialog opens type “msconfig” and click OK:
3. The System Configuration dialog will open.
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4. Select the Tools tab and then select the Disable UAC option:
5. Click the Launch button.

6. A CMD window will open. When the command is done, close the window.
7. Close System Configuration and reboot the computer to apply the change.
You can re-enable the UAC by selecting Enable UAC and then clicking the Launch
button.
6.1.2 Disabling the UAC on Windows 7

Opening the UAC can be done in several ways; below are two of them:
6.1.2.1 Opening the UAC with Search

Click the Start button, type “UAC” in the "Search Programs and Files" field, and click the result.
This applies to all languages; see below from Windows in English and Japanese:
6.1.2.2 Opening the UAC with MSCONFIG

If you cannot open the UAC from Search, do the following:
1. Go to Start => All Programs => Accessories => Run
2. In the Run dialog type “msconfig” and click OK
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3. The System Configuration dialog will open; go to the Tools tab:
4. Select the Change UAC Settings item and click Launch

If you are unsure which item to select because of lingual differences, select the one that
displays in the Selected Command line the text C:\...\UserAccontControlSettings.exe
as outlined above.
6.1.2.3 Setting the UAC Notification Level
Once the UAC is open set the bar to Never Notify and click OK:
You can restore the UAC to its previous setting in the same manner.
6.2 Setting USB Power Options

We strongly recommend disabling the Windows option for USB ports’ power saving – leaving
this option active can cause cncKad to lose connection with the HASP Key.
This will prevent continuous work and may lead to loss of data.
Please use the following procedure:
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1. Right-click on My Computer and select the Properties item.
2. Open the Device Manager:
In Windows XP:
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In Windows 7:
3. After the Device Manager opens, look for the Universal Serial Bus controllers item:
In Windows XP: In Windows 7:
4. Open this item and look for the USB Root Hub sub-items:
In Windows XP: In Windows 7:
5. For each of the USB Root Hub sub-items, do:

a) Right-click and select Properties
b) Go to the Power Management tab
c) Find the Allow the computer to turn off... option and make sure it is NOT enabled:
6.3 Working with the Registry

Some fixes necessitate making manual changes to the Registry.
In such cases be very careful:
1. Go over the described procedure and make sure you fully understand all steps.
2. Back up your Registry.
If you have any doubts stop and contact the cncKad Support Team – support@cnckad.net .
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6.3.1 Opening the Registry Editor
To open the Registry Editor (REGEDIT ), do the following:
1. Click the Start button and then select the Run item:
If you do not see this option, type “run” in the Start Search (a shown above).
2. When the Run dialog opens, type “regedit” and click OK:
3. The Regedit program will open.
6.3.2 Backing Up the Registry

Before making any changes to the Registry it is imperative to make a backup:
1. Open the Regedit program.
2. Go to File => Export:
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3. In the Export range section select All, set a name (e.g. today’s date), and click Save:
6.4 Error Message “Attempt to initialize the CRT more than once”
This error is a result of conflicting Windows Registry entries, and is resolved by deleting a
specific Key. Resolving the error:
2. Browse to the key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows_NT\CurrentVersion\AppCompatFlags\La
yers
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3. Locate the entry for “explorer.exe”, right-click it and select Delete:
4. Re-start your PC and open cncKad.
6.5 HASP Driver Errors

There are several error messages that indicate a problem with the installation of the Sentinel
HASP drivers necessary for accessing the hardlock key (dongle) protecting cncKad.
For example:
If you get any of these messages, do the following:

1. Remove the hardlock from you PC.
2. Re-insert the hardlock in a different port (at the back of the PC), wait to see if there are
any Windows messages and re-try running cncKad.
3. If you still get error messages, go to Start => Programs => Metalix => Tools (may also
be under the cncKad menu) and select the Install HASP Driver item:
4. Wait for the installation to conclude, re-insert the hardlock in a port at the back of the
PC and re-try running cncKad.
5. If you still get error messages, open your Windows Explorer (Start => All Programs
=> Accessories => Windows Explorer), browse to C:\Metalix\cncKad.11 (may
also be under C:\cnckad\cncKad.11 ), find the file and
double-click it.
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6. Go through the installation steps and re-try running cncKad.
If you still get error messages contact the cncKad Support Team – support@cnckad.net .
6.6 Error Opening cncKad.INI

This error is characterized by the following error message:
It signifies that your Machines folder is inaccessible; this could be the result of:
 You installed to a networked folder, and now the network is down / locked.
 You installed a folder where you do not have full user rights (Read, Write and Execute).
In both cases you should contact your System Administrator to grant you the proper rights.
6.7 Runtime Error Crash

This error is characterized by the following error message:
If this error happens when you attempt to open cncKad (not during regular program’s
operation), it may signify that your Machines folder is inaccessible.
See the cnckad.INI error for resolution.
6.8 Class Not Registered Error

This error occurs if the Windows operating system was not installed correctly, resulting in a
missing registration:
To resolve this, do the following:

1. Go to Start => Programs => Accessories => Run
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2. In the Run dialog, type
regsvr32 "C:\program Files\Common Files\System\ado\msado15.dll" :
Do not forget the Quote signs - " - around the file path – "C:\Programs….\msado.dll"
3. Click OK and wait for the confirmation message:
If you get an error message instead of the above confirmation message, check the path you
typed.
If the path is correct and you still get an error, open Windows Explorer and check that the file is
installed on your system:
If all else fails, contact us – support@cnckad.net .
6.9 Sub-Menus Sticking On Screen

If Sub-Menus remain open on the screen even after you have moved your mouse, you can edit
the registry to fix this:
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3. Browse to the key HKEY_CURRENT_USER\Control Panel\Desktop and find the entry
MenuShowDelay:
4. Change the value to “400”
6.10 cncKad Part Thumbnails Not Displayed When Browsing

Under certain conditions the installation of the cncKadThumbnails.dll file may not be
successful and the result is that you will not be able to see cncKad DFT parts as graphic
thumbnails when browsing.
This will manifest itself during the installation process when you receive the following message:

1. Click OK to complete the installation.
2. After the installation completes, use the following link to download the C++
Redistributable Package:
http://www.microsoft.com/download/en/details.aspx?id=2092
3. Make sure your anti-virus program is disabled.
4. Install this file.
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5. Find the regCncKadThumbnails.bat file in the cncKad.11 directory and run it:
6. If the action is successful, you will see this message:
If you get the message below, it means you are not logged-in with Administrator rights or the
UAC is enabled:

1. Make sure you are logged-in with Administrator rights.
2. Disable the UAC .
3. Re-run the regCncKadThumbnails.bat file (item 5 above).
Once this is done, you will be able to see the DFT thumbnails.
6.11 HASP Driver Not Installed During Installation

Under certain conditions the installation of the HASP Driver file may not be successful and the
result will be that you will not be able to run cncKad.
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This will manifest itself during the installation process when you receive the following message:

1. Click OK to complete the installation.
2. After the installation completes click the Start button .
3. In the Search field, type “hasp”, and select the Install HASP Driver item :
4. At this point you may be required to enter the details of a user with Administrator
rights; be sure to have this ready (contact your system administrator if you do not have
these):
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5. If the action is successful you will see this message:
If this does not solve the problem, follow the procedure outlined in HASP Driver Errors.
6.12 Anti-Virus Issues

Because cncKad accesses deep processes on your PC it may be partially or fully blocked by
your anti-virus program.
This may happen during the installation process or after it, when trying to run cncKad.
As recommended before, the anti-virus program must be disabled during the
installation.
During the installation process the anti-virus may block the HASP Driver; if this happens, follow
the procedure outlined in HASP Driver Errors.
For known issues after the installation, see below.
6.12.1 Kaspersky Issues

Even when the installation completes successfully, it is recommended to specify cncKad as a
Trusted Application.
Below is the procedure for Kaspersky PURE.
If the procedures outlined here do not match your version, contact your Kaspersky
support.
To do this, use the following procedure:
1. Open Kaspersky.
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2. Go to Settings => Protection => Threats and Exclusions, and click the Exclusions
=> Settings button:
3. The Trusted Zone dialog will open:
4. Double-click the cncKad icon on the Desktop, and then immediately click the Add
button in the Trusted Zone dialog, and select the cncKadStarter.exe item:
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5. Select all the offered options and click OK:
6. Once cncKad opens (the window is open and ready for starting/opening parts), click the
Add button again and select the gkadw.exe item:
7. Again, select all the offered options and click OK.

8. After adding both applications, you will see them in the Trusted Zone:
6.12.2 Norton Issues

Even when the installation completes successfully, it is recommended to specify cncKad as a
User Trusted application.
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Below is the procedure for Norton Internet Security 2012.
If the procedures outlined here do not match your version, contact your Norton support.
To do this, use the following procedure:
1. Open Norton and go to Advanced:
2. Double-click the cncKad icon on the Desktop, and then immediately click Application
Ratings in the Computer Protection section:
3. Once Norton finishes the scan, you will see an entry for cncKadStarter.exe:
4. Click on the application name (underlined and blue above), and the File Insight window
will open:
5. In the Trust Level section, click on Trust Now:
6. The section will change to User Trusted:
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7. Click Close to save the change:
8. By now cncKad will have started, so click the Application Ratings again, and this time
look for the gkadw.exe entry:
9. Use the same procedure to make it User Trusted, and once you do, you will see its
entry thus:
6.12.2.1 Norton Internet Security version 8.0.7.1

cncKad might stop functioning after Norton Internet Security is updated to version 8.0.7.1 (or if
this version is installed).
It seems this version blocks HASP key access, causing the product start-up failure (due to
'missing license').
This is a Known Issue with Norton, and the only solution at this point is turning off (disabling)
the Firewall.
6.13 Malware Infection Causing cncKad Crash

When a specific application is installed on the customer’s host, it may also install malware
applications such as:
 Searchqu Toolbar
 BareShare MediaBar
This causes a variety of symptoms, which are resolved after the uninstallation of these
applications.
6.13.1 Infection Symptoms

The symptoms may include any of the ones below, as well as variants thereof:
 cncKad crash when launching the program:
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 Installation crash:
 MOptions crash, or strange display:
 IE homepage and Search Bar hijacking.
6.13.2 Issue Resolution

To resolve this issue, do the following:
3. Uninstall the above mentioned applications.
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4. Delete\rename their folders; for example:
C:\Program Files (x86)\BearShare Applications\MediaBar\Datamngr\
5. Clean the Registry key where these DLLs are referenced:

a. Find the following Keys:
i. HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows
ii. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows
NT\CurrentVersion\Windows
b. Locate the Value AppInit_DLLs .
c. Remove from this Value the paths to the malware above, for example:
Important note:
This Value may hold paths to legitimate applications so do not delete the entire contents!
Only remove from the Value the paths of these malware.
6.14 Display Issues with Adobe® 9 Pro 3D Module

Adobe ® Acrobat® 9 Pro and Pro Extended editions are not currently confirmed for Windows 7
support.
Specifically, the 3D module installable with these editions can cause display issues in cncKad.
These issues can be gibberish instead of text in menus, or no text at all.
To resolve, remove the Acrobat 3D modules from the Acrobat configuration, or unselect these
if installing a new version:
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cncKad_IS_11.

cncKad Installation Instructions

1.1 UAC Setting for Installation and After

1.3 Installing As Administrator

If you are installing from the installation disc:

4.3 Report Template Files

For more toolbar icons go to Settings => Customize…

6.1 Disabling the UAC

6.1.1 Disabling the UAC on Windows Vista

3. The System Configuration dialog will open.

5. Click the Launch button.

6.1.2 Disabling the UAC on Windows 7

6.1.2.1 Opening the UAC with Search

6.1.2.2 Opening the UAC with MSCONFIG

4. Select the Change UAC Settings item and click Launch

6.2 Setting USB Power Options

5. For each of the USB Root Hub sub-items, do:

6.3 Working with the Registry

3. The Regedit program will open.

6.3.2 Backing Up the Registry

4. Re-start your PC and open cncKad.

6.5 HASP Driver Errors

If you get any of these messages, do the following:

6.6 Error Opening cncKad.INI

6.7 Runtime Error Crash

6.8 Class Not Registered Error

To resolve this, do the following:

If all else fails, contact us – support@cnckad.net .

6.9 Sub-Menus Sticking On Screen

4. Change the value to “400”

6.10 cncKad Part Thumbnails Not Displayed When Browsing

To resolve this, do the following:

6. If the action is successful, you will see this message:

To resolve this, do the following:

6.11 HASP Driver Not Installed During Installation

To resolve this, do the following:

6.12 Anti-Virus Issues

6.12.1 Kaspersky Issues

3. The Trusted Zone dialog will open:

7. Again, select all the offered options and click OK.

6.12.2 Norton Issues

5. In the Trust Level section, click on Trust Now:

6. The section will change to User Trusted:

6.12.2.1 Norton Internet Security version 8.0.7.1

6.13 Malware Infection Causing cncKad Crash

6.13.1 Infection Symptoms

 MOptions crash, or strange display:

 IE homepage and Search Bar hijacking.

6.13.2 Issue Resolution

5. Clean the Registry key where these DLLs are referenced:

6.14 Display Issues with Adobe® 9 Pro 3D Module

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