Beruflich Dokumente
Kultur Dokumente
Team building
Team building, employee
empowerment and
employee competencies
Moderating role of organizational
learning culture Received 28 August 2018
Revised 16 October 2018
Rama Krishna Gupta Potnuru Accepted 17 October 2018
Institute of Computers and Business Management – School of Business Excellence,
Hyderabad, India
Chandan Kumar Sahoo
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Abstract
Purpose – The purpose of this paper is to examine the impact of team building and employee empowerment
on employee competencies and examine the moderating role of organizational learning culture in between
these relationships.
Design/methodology/approach – An integrated research model is developed by combining resource-
based view, signalling theory and experiential learning theory. The validity of the model is tested by applying
moderated structural equation modelling (MSEM) approach to the data collected from 653 employees working
in cement manufacturing companies. The reliability and validity of the dimensions are established through
confirmatory factor analysis and the related hypotheses are tested by using MSEM.
Findings – The findings suggest that organizational learning culture significantly strengthens the
relationships of team building and employee empowerment on employee competencies.
Research limitations/implications – The research is undertaken in Indian cement manufacturing
companies which cannot be generalized across a broader range of sectors and international environment.
Practical implications – The findings of the study have potential to help decision makers of
manufacturing companies to develop strategies which will enable them to improve employee competency, to
formulate effective human resource development interventions and to enhance the capability of the employees
to achieve desired goals and objectives of the organization.
Originality/value – The research is unique in its attempt to combine three frameworks to build a new
theoretical model explaining the importance organizational learning culture along with team building and
employee empowerment.
Keywords Confirmatory factor analysis, Organizational learning culture, Employee empowerment,
Employee competencies, Moderated structural equation modelling, Team building
Paper type Research paper
2007).
HRD alone is not sufficient to enhance employee competencies to a greater level because
not all knowledge and skills obtained from HRD practices is properly transferred (Froehlich
et al., 2014). Thus, an organization should create a learning culture in the organization, so
that employee can share, acquire and create knowledge and skills, which can modify the
behaviour of the employees. Organizational learning culture refers to a set of norms and
values about the functioning of an organization that supports systematic organizational
learning so that individual learning, teamwork, collaboration, creativity and knowledge
distribution have collective meaning and value (Torres-Coronas and Arias-Oliva, 2008,
p. 177). Thus, organizational learning culture could directly or indirectly influence employee
competencies.
The present study integrates the resource-based view (Wernerfelt, 1984) and
organizational perspective of learning to create a strong theoretical foundation by exploring
the effects of team building, employee empowerment and organizational learning culture on
employee competencies. The study provides empirical evidences to bridge the knowledge
gaps with regard to the relationship between HRD practices, organizational learning culture
and employee competencies. Even though HRD practices and organizational learning
culture are considered critical concepts and practices, most of the existing literature focuses
on the conceptual level and consider commitment, productivity, and profitability as primary
outcome variables. Few studies have attempted to examine the moderating role of
organizational learning culture on individual outcomes such as commitment, engagement
and satisfaction. Thus, the significance of the study lies in providing empirical validation of
the moderating role of organizational learning culture towards the relationship of HRD
practices and employee competencies. This research attempts to answer the following
structured questions:
RQ1. Is there any relationship between HRD practices and employee competencies?
RQ2. Does organizational learning culture will moderate the relationship between HRD
practices and employee competencies?
From the above research questions, following research objectives were derived. To study the
impact of HRD practices on enhancement of competencies of employees of the cement
industry. To assess the moderating role of organizational learning culture in between the Team building
relationship of HRD practices and employee competencies.
Employee empowerment
An employee empowerment approach is composed of practices aimed at sharing information,
job related knowledge and authority with employees (Fernandez and Moldogaziev, 2013).
EJTD Baird and Wang (2010) stated, “The basic objective of empowerment is redistribution of
power between management and employees – most commonly in the form of increasing
employee authority, responsibility, and influencing commitment”. In the literature,
empowerment defined in two perspectives: psychological perspective and managerial
perspective. From a psychological perspective, empowerment is a motivational akin to a state
of mind or set of cognitions (Fernandez and Moldogaziev, 2013). Dust et al. (2014) described
employee empowerment as a four-dimensional motivational construct composed of four
cognitions those are meaning, competence, self-determination and impact, that reflect an
active rather than a passive orientation towards a work role. From a managerial perspective,
employee empowerment is a relational construct that describes how those with power in
organizations share power, information, resources and rewards with those lacking them
(Gomez and Rosen, 2001; Fernandez and Moldogaziev, 2013). Bowen and Lawler (1995) define
empowerment as sharing with front-line employees on four organizational ingredients:
(1) information about the organization’s performance;
(2) knowledge that enables employees to understand and contribute to organizational
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performance;
(3) rewards based on the organization’s performance; and
(4) power to make decisions that influence organizational direction and performance.
Dimension Definition
Continuous “Learning is designed into work so that people can learn on the job; opportunities are
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Bartram (2004) “Sets of behaviours those are instrumental in the delivery of desired results or
outcomes. Also, repertoires of capabilities, activities, processes, and responses
available that enable a range of work demands to be met more effectively by some
people than by others”
Campion et al. (2011) “Collections of knowledge, skills, abilities and other characteristics that are needed for
effective performance in the jobs in question”
Eric Soderquist et al. “The knowledge, skills, and abilities that underlie effective or successful job
(2010) performance, which are observable, measurable, and distinguish superior from
average performance”
Chen and Naquin “The underlying individual work-related characteristics (e.g., skills, knowledge,
(2006) attitudes, beliefs, motives, and traits) that enable successful job performance, where Table II.
“successful” is understood to be in keeping with the organization’s strategic Definition of the term
functions” competency
EJTD point of time (Catano et al., 2007). Competency characteristics are content knowledge,
behaviour skills, cognitive processing (IQ), personality traits, values, motives and
occasionally other perceptual or sensor motor capabilities that accurately predict some level
of performance. Cardy and Selvarajan (2006) has classified competencies into two categories:
employee (personal) and organization (corporate). Employee competencies are those
characteristics or traits that are acquired by employees, such as knowledge, skills, ability
and personality that differentiate them from average performers (Cardy and Selvarajan,
2006). Organizational competencies are those, which are embedded in the organizational
system and structures that tend to exist within the organization, even when an employee
leaves (Semeijn et al., 2014). Human capital attributes have been argued to be an important
resource of organizational performance because organizations that are able to generate
organization specific, valuable and unique competencies are thought to be in a superior
position that enables them to outperform their rivals and succeed in a dynamic business
environment (van Esch et al., 2018).
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Formulation of hypotheses
This study selected a set of independent constructs: HRD practices (team building and
employee empowerment) and organizational learning culture; and dependent constructs:
employee competencies. The independent constructs are considered necessary for
influencing employee competencies and its influence on organizational effectiveness.
Figure 1 illustrates the research model of this study. In the following sections, the
relationship between the constructs is discussed.
Organization
Learning Culture
H2 (a)
Team Building H2 (b)
H1 (a)
Employee
Figure 1. Employee
Competencies
Conceptual model Empowerment H1 (b)
organizations (Cement manufacturing units). The association between selected HRD Team building
practices and employee competencies are revealed in subsequent reviews.
problems in the team’s tasks to enhance task-related skills (Lacerenza et al., 2018). Team
building is an intervention, in which team members identify major problems, generate
relevant information, engage in problem solving and action planning, implement and
evaluate action plans (Aga et al., 2016; Beebe and Masterson, 2014). Team building
intervention enhances individual’s cognitive outcome like teamwork competencies and
affective outcomes like trust and team potency, whereas at team level, the outcomes are
coordination and effective communication (Tannenbaum et al., 2012). Shuffler et al. (2011) in
their meta-analysis found that an effective team building improves affective outcomes (trust,
attitude and confidence) and cognitive outcomes (shared knowledge among team members)
in employees. The above discussions provide ample facts to suggest that:
H1b. Employee empowerment is having a significant and positive relationship with the
enhancement of employee competencies.
2002) and experiential learning theory (Kolb 1984). Based on the viewpoint of signaling
theory, organizations that cultivate learning culture would give indications to the employees
that the management values and supports the exchange of knowledge and skills learnt by
them from the HRD programmes provided by their organizations (Bloor and Dawson, 1994;
Spence, 2002). Such culture that facilitates knowledge-transfer and idea sharing would
positively influence employee competencies. According to the experiential learning theory
(Kolb 1984), the process of learning is highly affected by two elements: individual’s
interaction with different stakeholders and feedback of one’s knowledge from their superiors
and peers. Referring to this, employee perceptions’ that the organization promotes sound
learning culture through regular feedbacks and mentorship would motivate them to acquire
and exchange their skills and knowledge (Clark et al., 1993). Therefore, the learning culture
process has been identified as one of the vital and appropriate contextual factors to enhance
employee competencies (Jeong et al., 2017). Based on above discussion, it can infer that
organizational learning culture plays an important moderating role in between HRD
practices and employee competencies. Thus, in the present study associations between
selected HRD practices, organizational learning culture and employee competencies are
revealed in subsequent reviews.
The moderating effect of organizational learning culture between team building and
employee competencies
Team building practices are based upon an action research model of data collection,
feedback, and action planning (Whitehead, 2001). Team building activities operate within a
particular environmental context. Although groups are often viewed as the context variable
for individual behaviours, the organizational environment should also be considered as
the context variable for group behaviour (Shuffler et al., 2011). According to Van den
Bossche et al. (2006), “The organizational variable that could influence a team member’s
knowledge and problem-solving skill is the organization’s learning culture”. The
enhancement of team member’s competencies based on organizational learning culture can
influence the level of cooperation or performance between team members, which in turn may
affect team effectiveness (Hollenbeck et al., 2004). The above discussions provide ample
facts to suggest that:
H2a. Organizational learning culture will moderate the relationship between team Team building
building and employee competencies, where the relationship will be stronger when
the organizational learning culture is high.
In a recent study, Joo and Shim (2010) has found a positive moderating role of organizational
learning culture between empowerment and employee positive behaviour, where their
results indicated if an organization has high learning culture in the presence of
empowerment would influence highly on employee behaviour. Thus, the following
hypothesis is proposed:
H2b. Organizational learning culture will moderate the positive relationship between
employee empowerment and employee competencies, where the relationship will
be stronger when the organizational learning culture is high.
Methodology
Research design, sampling and data collection
A structured questionnaire was developed for collection of primary data on the basis of
seven-point Likert scale. It consists of two sections; first section collects general information
of the respondents like, age, gender, designation and experience. The second section
includes the items that measure the constructs team building, employee empowerment,
organizational learning culture and employee competencies. The study took place in four
medium-sized cement-manufacturing units in India. We communicated personally (through
appointments, phone calls and email) to senior executives of the four units and explained the
methodology of the study. We gave instructions to executives and supervisors about how to
answer specific questions and to distribute the questionnaire to their subordinates and
colleagues, who had participated in HRD practices in the past two years. The schedule was
distributed to around 952 employees, out of which 653 complete responses were obtained,
corresponding to a response rate of 68.53 per cent of the respondents.
Measures
Team building
A six-item scale representing four broad areas of team building practices was developed for
this study: goal setting, interpersonal relations, role clarification and problem solving. These
items were adapted from Aga et al. (2016), Klein et al. (2009) and Salas et al. (1999) and its
reliability is 0.81.
EJTD Employee empowerment
A five-item scale to measure the effectiveness of employee empowerment implemented in
the organization is developed by adopting Menon (2001) and Men and Stacks (2013) scales of
employee empowerment. We modified the items according to the current study, and its
reliability is 0.87.
Employee competencies. The competencies analysed in the study were technical
expertise, adaptability, innovation, teamwork and cooperation, conceptual thinking and self-
confidence. For this, we have adopted Díaz-Fernández et al. (2014) measures of employee
competencies and adapted it to the current scenario of the study. The construct consists of
six items and its reliability (Cronbach’s alpha) is 0.71.
Organizational learning culture. Dimensions of learning organization questionnaire
(DLOQ) were developed by Watkins and Marsick (1997) with 21 items, measuring seven
dimensions, but later it was shortened to seven items and measures all seven dimensions of
DLOQ by Yang et al. (2004). We have used Yang et al. (2004) scale of organizational learning
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culture which measures continuous learning, team learning, dialogue and inquiry,
empowerment, system connection, embedded system and strategic leadership. The seven-
item scale shows reliability of 0.88.
Results
The results are described in the order in which the analyses were conducted. First, the
confirmatory factor analysis (CFA) in AMOS to establish a factor structure and find out any
kind of presence of common method bias. Second, construct validity of the full measurement
model to assess the convergent and discriminant validity. Third, we carried out descriptive
statistics, correlation and reliability analysis in SPSS of the full measurement model. Fourth,
we performed moderated structural equation modelling (MSEM) in AMOS to test the
hypotheses.
Notes: ***p < 0.001; x 2 = chi-square discrepancy; df = degrees of freedom; CFI = comparative fit index;
NFI = normative fit index; RMSEA = root mean square error of approximation; x 2diff = difference in chi-
square; dfdiff = differences in degrees of freedom. 1Team building, employee empowerment and
organizational learning culture combined to one factor; employee competencies into a second factor. 2Team
building and employee empowerment combined to one factor; employee competencies and organizational
learning culture combined into a second factor. 3Team building, employee empowerment and employee Table III.
competencies combined to one factor; organizational learning culture into second factor; 4Team building
and organizational learning culture combined to one factor; employee competencies and employee Fit statistics from
empowerment into second factor. 5All factors combined into a single factor. All models are compared to the measurement model
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Team building
TB1: Team members have the complementary skill sets to 0.850
accomplish their roles within the team
TB2: The team uses an effective short and long-term strategic 0.843
plan
TB3: Team members are familiar with each other’s roles and job 0.792 0.913 0.637
responsibilities
TB4: The team members communicate well with one another 0.779
TB5: Everyone on a team has a significant amount of influence 0.762
on decisions that affect team performance
TB6: The team uses an effective short and long-term strategic 0.756
plan
Employee empowerment
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steps are detailed in the Appendix I. Recent few studies (Anning-Dorson, 2017; Harney et al.,
2018) also followed the same approach. The goodness-of-fit statistics of MSEM results ( x 2 =
483.728; df = 174; NFI = 0.935; CFI = 0.957; RMSEA = 0.059; SRMR = 0.077) indicate that it
has a good model fit.
Figure 2 shows the results of MSEM analysis in which results of beta coefficients and Team building
adjusted R2 are given. In total, 59 per cent of variance of HRD practices, organizational
learning culture and interactions variables on employee competencies is explained. It shows
that there is positive relationship between HRD practices and employee competencies, which
infer team building and employee empowerment positively influences the employee
competencies, confirming ( b = 0.408, Standard Error (SE) = 0.031, critical ratio (CR) =
13.161, p < 0.001) H1a and ( b = 0.035, S.E = 0.004, CR = 8.75 p < 0.05) H1b. H2a proposed
that organizational learning culture would moderate positive relationship between team
building and employee competencies, where the relationship may be stronger when
organizational learning culture is higher. The results of the MSEM (Figure 2) show that there
is significant interaction between team building and employee competencies ( b = 0.109, SE
= 0.021, CR= 5.190, p < 0.05), supports H2a. The moderated relationship also supported by a
simple slope test based on one standard deviation above and one standard deviation below.
Variables Mean SD 1 2 3 4
Team building
Interaction 0.408***
(TB*OCL) 0.109**
Employee
Figure 2.
Empowerment MSEM results
EJTD From Figure 3, it clarifies that organizations with higher organizational learning culture ( b =
0.515, t = 8.837, p < 0.001) will influence more on employee competencies than with lower
organizational learning culture ( b = 0.401, t = 5.049, p < 0.001).
The analysis has found similar results for H2b also, which indicates that there is
moderated positive relationship between employee empowerment and employee
competencies, where the relationship may be stronger when higher organizational learning
culture is present ( b = 0.130, SE= 0.020, CR = 6.50 p < 0.05), confirming H2b. From simple
slope test (Figure 4), it further elucidates that organizations with higher organizational
learning culture ( b = 0.162, t = 2.788, p < 0.05) will influence more on employee
competencies than with lower organizational learning culture ( b = 0.142, t = 1.499).
Discussions
The study has found that team building, employee empowerment and organizational
learning culture have a significant and positive influence on employee competencies. In
addition, the findings confirm that the moderating effect of organizational learning culture
on the above relationship is significant. Detail findings are discussed below.
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HRD practices (team building and employee empowerment) of cement manufacturing units
have shown a significant and positive relationship with employee competencies. In this respect,
the finding of significant and positive influence of team building on employee competencies are
congruent with the studies of Aga et al. (2016), Beebe and Masterson (2014) and Braun et al.
(2013) that established that effective implementation team building programmes will enhance
knowledge, skill and capabilities of the employees. It was also found that employee
empowerment shows positive impact on employee competencies which confirms the
assumption of eminent researchers such as Fernandez and Moldogaziev (2013) state that
effective implementation of employee empowerment enhances employee competency.
5
Moderator
Employee Competencies
4.5
4 Low OLC
5
Employee Competencies
4.5 Moderator
Figure 4. 4 Low OLC
Interaction between 3.5
High OLC
employee 3
empowerment and 2.5
organizational
2
learning culture on
1.5
employee
competencies 1
Low Employee Empowerment High Employee Empowerment
Further, the perception of organizational learning culture moderated the relationship Team building
between team building and employee empowerment with employee competencies.
Employees perceived that organization having effective implementation of team building
practices along with high organizational learning culture results in higher employee
competencies. In this respect, the findings of the study empirically validate the hypothesized
relation that has been theoretically stated in many studies (Sung and Choi, 2014; Banerjee
et al., 2017). A similar result also found that organizational learning culture moderated the
relationship between employee empowerment and employee competencies. This empirical
finding validates the theoretical assumptions of renowned researchers (Kim and McLean,
2008; Park, 2010; Moon and Choi, 2017) that employee empowerment facilitated by learning
environment may show a positive effect on the development of employee competencies.
Similarly, H2b proposed that organizational learning culture strengthens the positive
relationship between employee empowerment and employee competencies. The findings of
the present research corroborate with the previous studies by Jones et al. (2013) and Kuo
et al. (2010) and establishes that in the presence of organizational learning culture
strengthens the relationship between employee empowerment and employee competencies.
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Theoretical contribution
The findings of this study have several important theoretical contributions. The study
provides a deeper understanding of how HRD practices influences enhancement of
employee competencies in the presence of contextual variable organizational learning
culture. The results confirm that the relationship between HRD practices and employee
competencies can be strengthened by positive organizational learning culture. A work
context that is supportive for encouraging employees for continuous learning through the
acquisition of new knowledge and skills would foster the relationship between HRD
practices and employee competencies. This study therefore provides support for a
contingency perspective in HRD research that with a positive organizational learning
culture; the effect of HRD practices on the development of employee’s competencies can be
enhanced. By demonstrating that organizational learning culture moderates the HRD
practices and employee competencies relationship, this study builds on a recent stream of
research examining the resource-based view (Wernerfelt, 1984) from a contingency
perspective. This study also extends the application of HRD practices and organizational
learning culture to a new context (i.e. the emerging economy of India). It demonstrates that
in emerging economies, characterized by environmental turbulence and uncertainties. The
implementation of HRD practices will help the organization to perform better by increasing
the competency level of their employees.
Practical implications
Bates and Khasawneh (2005) state that, “There is considerable consensus today that a key
competitive advantage for organizations lies in their ability to learn and be responsive to
challenges from both internal and external environments”. Evidently, focus has to be paid, in
developing an organizational learning culture to enhance employee competencies to build
competitive advantage and enhance organizational effectiveness. The outcomes of the paper
also recommend some suggestions to managers striving for success. First, from moderated
SEM results, managers should recognize that, just by providing team building and employee
empowerment initiatives are not enough, it is the organization’s responsibility to create an
environment of learning to enhance employee competencies. Second, organizations have to
take advantage of organizational learning capability by signifying the importance of
managers and their attitudes in effective implementation of learning conditions within the
EJTD organization. This indicates that managers are the facilitators of learning culture within the
organization, and it can be achieved by applying the attributes of a learning organization in
such a way that learning orientation becomes the main trigger for learning (Real et al., 2014).
Third, the direct inference of study results is that employees with enhanced competencies are
the most vital stakeholder group in any business process that is endeavouring for improved
organizational effectiveness. Hence, managers striving for effectiveness and efficiency in
their process should put employees first, which supports the opinion of Skerlavaj et al. (2010).
subjective opinions of the employees responding to the survey. As per Real et al. (2014),
subjective assessment obtained through multi-item scales are in the general consistent with
an objective measure, the difference between perceptions and objective data may exist.
Future studies might emphasis on this area, using objective measures. Finally, we cannot
generalize the results through wider range of sectors and global environment, as the study
was conducted in Indian cement industries.
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X
6 X
7
XZ ¼ Sxn * Szl
1 1
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X
5 X
7
YZ ¼ Szm * Szl
1 1
Step 3: Fix the measurement properties for interaction terms XZ and YZ.
KXZ: Path from latent interaction XZ to indicator xz: KXZ = l xz =
X
6 X
7
XZ ¼ l xn * l zl
1 1
where l xn are the path coefficients from latent independent variable X (team building) to its
indicators Sxn, n = [1, 6]
l zl are the path coefficients from latent moderator Z (Organizational Learning Culture) to its
indicators Szl, l = [1, 7]
KYZ: Path from latent interaction YZ to indicator yz: KYZ = l yz =
X
5 X
7
YZ ¼ l yn * l zl
1 1
where l yn are the path coefficients from latent independent variable Y (employee empowerment) to
its indicators Syn, n = [1, 5]
Corresponding author
Rama Krishna Gupta Potnuru can be contacted at: mr.prkgupta@gmail.com
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