GALICIA, ANGELICA B.

August 22, 2019

SPEECH F 8:00-11:00 AM

1. What is communication?

Communication implies a sender, a channel, a message, receiver, a

relationship between sender and receiver, a context in which communication
occurs and a range of things to which “messages” refer. Sometimes, but not
always, there is an intention, or purpose to communicate or to receive.
Communication can be any or all of the ff: an action on others, an interaction
with others and a reaction to others.

Source: Stewart L. Tubbs and Sylvia Moss. Human Communication 4th Edition.
McGraw-Hill. INC (1991, 1987, 1983, 190, 1977, 1974) pg. 5

2. Is communication important in our daily lives? Why or Why not?

YES, without it, I don’t think that humankind would even survive to this
date. It would be impossible to carry on with our daily activities. It would only
lead us to nothing but misunderstandings.

3. Elements/ Components of Communication

1. Sender/Receiver – who is trying to transmit a message

2. Messages – the message that the sender transmits it may be verbal or non-
verbal and intentional or unintentional.
3. Channels – if you are talking on the telephone, the channels that transmit the
communicative stimuli are the telephone wires.
4. Interference – or noise, that is anything that distorts the information transmitted
to the receiver or distract him/her from receiving it.
5. Receiver/Sender – the one who receives the message being transmitted.
6. Feedback – the return to you a behavior you have generated.

Source: Stewart L. Tubbs and Sylvia Moss. Human Communication 4th Edition.
McGraw-Hill. INC (1991, 1987, 1983, 190, 1977, 1974) pg. 5-18

4. Discuss the Process of Communication

A sender is the party that sends a message. The

message, which is the information will be encoded
meaning transforming her thoughts of the
information to be conveyed into a form that can
be sent, such as words.

A channel of communication must also be selected, which is the manner in

which the message is sent. Channels of communication include speaking,
writing, video transmission, audio transmission, electronic transmission through
 emails, text messages and faxes and even nonverbal communication, such as
body language to be received.

The receiver must be able to decode the message, which means mentally
processing the message into understanding.

Sometimes, a receiver will give the sender feedback, which is a message sent by
the receiver back to the sender.

Source: Harper, Douglas. “What is the Communication Process?”. Study.com.

Retrieved 2018-08-18

5. What are the purpose and functions of communication?

A. PURPOSE OF COMMUNICATION

1. Flow of Information

The relevant information must flow continuously from top to bottom and
vice versa. The staff at all levels must be kept informed about the
organizational objectives and other developments taking place in the
organization. A care should be taken that no one should be misinformed.
The information should reach the incumbent in the language he or she
can understand better. The use of difficult words should be avoided. The
right information should reach the right person, at right time through the
right person.

2. Coordination

It is through communication the efforts of all the staff working in the

organization can be coordinated for the accomplishment of the
organizational goals. The coordination of all personnel’s and their efforts is
the essence of management which can be attained through effective
communication.

3. Learning Management Skills

The communication facilitates flow of information, ideas, beliefs,

perception, advice, opinion, orders and instructions etc. both ways which
enable the managers and other supervisory staff to learn managerial skills
through experience of others. The experience of the sender of the
message gets reflected in it which the person at the receiving end can
learn by analyzing and understanding it.

4. Preparing People to Accept Change:

The proper and effective communication is an important tool in the hands

of management of any organization to bring about overall change in the
 organizational policies, procedures and work style and make the staff to
accept and respond positively.

5.Developing Good Human Relations

Managers and workers and other staff exchange their ideas, thoughts
and perceptions with each other through communication. This helps them
to understand each other better. They realize the difficulties faced by their
colleagues at the workplace. This leads to promotion of good human
relations in the organization.

6. Ideas of Subordinates Encouraged

The communication facilitates inviting and encouraging the ideas from

subordinates on certain occasions on any task. This will develop creative
thinking. Honoring subordinates’ ideas will further motivate them for hard
work and a sense of belonging to the organization will be developed. It
will provide them with the encouragement to share information with their
superiors without hesitation. The managers must know the ideas, thoughts,
comments, reactions and attitudes of their subordinates and subordinates
should know the same from the lowest level staff of their respective
department.

B. FUNCTIONS OF COMMUNICATION

1. Control
When employees communicate any job-related grievance to their immediate
boss, follow their job description, or comply with company policies,
communication is performing a control function.

2. Motivation
Communication fosters motivation by clarifying to employees what they must
do, how well they are doing it, and how they can improve if performance is
subpar. The formation of specific goals, feedback on progress toward the goals,
and reward for desired behavior all stimulate motivation and require
communication.

3. Emotional Expression
Communication is a fundamental mechanism by which members of group
shows their satisfaction and frustrations. Communication, therefore, provides for
the emotional expression of feelings and fulfillment of social needs.
 4. Information
Communication provides the information individuals and groups need to make
decisions by transmitting the data needed to identify and evaluate choices. Thus
communication helps to facilitate decision making.

6. Differentiate the types, levels and rules of communication

A. TYPES OF COMMUNICATION

Intrapersonal Communication is when we talk to ourselves to develop our

thoughts and ideas while interpersonal communication is when people talk to
each other. Small group communication happens when a number of people are
involved while public communication if for public speeches that is delivered in
front of audiences. Lastly, mediated communication usually involves technology.

B. LEVELS OF COMMUNICATION

Intrapersonal communication is communication in which there is one person

while interpersonal communication, two people on inside a small group of
people in a less formal environment.

In small group communication there is at least three individuals and can range
up to what some social scientist cap at about a dozen. There is no fixed number.
On the other hand, public communication is where one or more speakers
address a group or audience. Lastly, mediated communication involved the use
of technology or tools that have limitations in and of themselves.

Source: Mason Carpenter, Talya Bauer, and Berrin Erdogan. 12.3 Different Types of
Communication. Principles of Management, v. 1.0 ©2015 Flat World Education, Inc.
http://catalog.flatworldknowledge.com/bookhub/5?e=carpenter-ch12_s03