Business Studies – Motivating Workers

Test
Name :___________________________ Class: _______ Marks: ________

Question 1

Kim Chan has recently been on a management training course. He has learnt

that ‘work helps to satisfy human needs’. Kim went back to his father’s

business and told his father, Wu about the course. His father laughed and

said, ‘Nonsense. Money satisfies human needs. People only work to earn

money!’

(a) Define ‘Motivation at Work’

…………………………………………………………………………………………..

……………………………………………………………………………………….[2]

(b) Do you think that Kim’s father is correct in stating that ‘people only work for

money’? Justify your answer.

…………………………………………………………………………………………..

…………………………………………………………………………………………..

…………………………………………………………………………………………..

…………………………………………………………………………………………..

…………………………………………………………………………………………..

…………………………………………………………………………………………..

…………………………………………………………………………………………..

…………………………………………………………………………………………..

…………………………………………………………………………………………..

…………………………………………………………………………………………..

……………………………………………………………………………………….[6]

[ For Correction Only]

………………………………………………………………………………………….

1
…………………………………………………………………………………………..

………………………………………………………………………………………….

…………………………………………………………………………………………..

………………………………………………………………………………………….

…………………………………………………………………………………………..

………………………………………………………………………………………….

…………………………………………………………………………………………..

Question 2

Draw, label and explain Maslow’s hierarchy. [10]

Level (e)

Level (d)

Level (c)

Level (b)

Level (a)

Explanation:

a) ………………………………………………………………………………………

b) ………………………………………………………………………………………

c) ………………………………………………………………………………………

d) ………………………………………………………………………………………

e) ………………………………………………………………………………………

2
Question 3
Give four reasons why people work [4]

a) ………………………………………………………………………………………

b) ………………………………………………………………………………………

c) ………………………………………………………………………………………

d) ………………………………………………………………………………………

[ For Correction Only]

………………………………………………………………………………………….

…………………………………………………………………………………………..

………………………………………………………………………………………….

…………………………………………………………………………………………..

Question 4
Give the definitions for the following terms (Financial rewards):

a) Wage: ………………………………………………………………………………

…………………………………………………………………………………………..

b) Salary: ………………………………………………………………………………

…………………………………………………………………………………………..

c) Commission: ………………………………………………………………………

…………………………………………………………………………………………..

d) Profit sharing: ……………………………………………………………………

…………………………………………………………………………………………..

e) Bonus: ………………………………………………………………………………
3
…………………………………………………………………………………………..

f) Performance-related pay: …………………………………………………………

…………………………………………………………………………………………..

g) Share ownership: …………………………………………………………………

…………………………………………………………………………………………..

[ For Correction Only]

………………………………………………………………………………………….

…………………………………………………………………………………………..

………………………………………………………………………………………….

…………………………………………………………………………………………..

………………………………………………………………………………………….

…………………………………………………………………………………………..

………………………………………………………………………………………….

…………………………………………………………………………………………..

Question 5
Harry owns a pizza restaurant in a large city. Table 1 gives financial data for

the business in 2012.

Table 1

Selling price per pizza $8

Variable costs per pizza $5

Weekly fixed costs $ 2700

Weekly sales 1500 pizzas

Harry pays his workers piece rates. Identify and explain one advantage and

one disadvantage to Harry of using this method of payment.

4
Advantage 1: …………………………………………………………………………

Explanation: …………………………………………………………………………..

…………………………………………………………………………………………..

…………………………………………………………………………………………..

Advantage 2: …………………………………………………………………………

Explanation: …………………………………………………………………………..

…………………………………………………………………………………………..

.………………………………………………………………………………………[6]

[ For Correction Only]

………………………………………………………………………………………….

…………………………………………………………………………………………..

………………………………………………………………………………………….

…………………………………………………………………………………………..

………………………………………………………………………………………….

…………………………………………………………………………………………..

………………………………………………………………………………………….

…………………………………………………………………………………………..