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[HUMSS_DIASS / Disciplines and Ideas in the Applied Social Sciences]

1
[The Clientele and Audiences in Social Work]

The Clientele and Audiences in Social Work


At the end of the topic the students should be able to:
1. Explain the characteristics of clientele and audiences of social work;
2. Describe needs of various types of clientele and audiences of social work;
3. Describe the individual as client of social work;
4. Discuss the group and organizations as client of social work; and
5. Describe the community as client of social work.

1. Characteristics of Clientele and Audiences of Social Work


All people with various social concerns (in terms of being marginalized or
experiencing social injustice or having their rights violated or disrespected) share
characteristics qualities of the clientele and audience of social work: individuals,
families, groups;, and communities experiencing being left out or having some
personal problems like loss of job, getting sick especially becoming terminally ill, all
those deserving of social welfare benefits and so on.

2. Needs of Various Types of Clientele and Audiences of Social Work


The needs are generally that of wanting to be empowered, to be socially included by
way of insuring that one receives what is legally due him/her and that one receives
the necessary care he/she deserves. Some people need their rights respected, some
need justice, and others need social welfare help to put them on their feet. Each
context of social work discussed in this book reflects a unique type of clientele and
audience. However, commonalities do exist.

3. The Individual as Client of Social Work

We have pointed out that social work can happen on one, two, three, or four levels.
The individual level is generally work on an individual who has to be assisted to fit
in a larger environment or someone who has been deprived space by the larger
environment calling for change in the very environment or simply improving the
one’s ability to cope with it.

4. The Group and Organization as Client of Social Work

Groups are people existing with similar or common identity. Gay men and lesbians,
migrants, women, abused or neglected children, elderly, pensioners, veterans,
military service men and women, people in conflict with the law, unemployed,
people with substance abuse and addiction represent groups that social work may
focus its services on. There are also groups such as members of an organization or
place of employment, or pupils and students in school setup. We classify them as
groups because they form collectivities in terms of level of services they aver o
receive.

Course Module
5. The Community as Client of Social Work

Community has the largest share in the clientele and audience of social work
because individuals and families are essentially members of the community.
Everything happens in a community and everyone claims membership in the
community. A community ay exists as marginalized sector, and in which case, the
social work services may gear toward their emancipation and empowerment. In
some cases, they may constitute the majority imposing general norms that seek to
marginalize minorities and those different from them. In this case, social work may
focus on community transformation to cause environmental change so as to make it
possible for individuals and groups on the minority to achieve social well-being or
social justice and respect for their rights.

Activities and Exercises


ActivitySheet017
Directions: Answer the question below by your own understanding and
ideas.
1. Describe the individual as client of social work. Give five reasons wen an
individual would benefit from social work.
2. Describe the group and organization as client of social work. Give five
reasons wen an individual would benefit from social work.
3. Describe the community as client of social work. Give five reasons wen an
individual would benefit from social work.

Rubric

Criteria 5points 3points 1point

Content of the The content of the The content of the The content of the
answer answer is excellent. answer is correct answer is
but there are some inconsistent and
grammatical many grammatical
errors errors.

Organization of the The organization of The organization The organization


thoughts and Ideas the thoughts and of the thoughts of the thoughts
ideas present and ideas is and ideas is
clearly and correct but there is unorganized and
unmistakably. some missing many grammatical
answer. errors.
[HUMSS_DIASS / Disciplines and Ideas in the Applied Social Sciences]
3
[The Clientele and Audiences in Social Work]

ActivitySheet018
Directions: Describe at least three types of clientele for counseling and briefly
describe their characteristics.

Clientele Characteristics

Rubric

Criteria 5points 3points 1point

Content of the The content of the The content of the The content of the
answer answer is excellent. answer is correct answer is
but there are some inconsistent and
grammatical many grammatical
errors errors.

Organization of the The organization of The organization The organization


thoughts and Ideas the thoughts and of the thoughts of the thoughts
ideas present and ideas is and ideas is
clearly and correct but there is unorganized and
unmistakably. some missing many grammatical
answer. errors.

Glossary
Audience of Social Work – these are the list of audience of social work that
believes in common goal.
Clientele of Social Work – this is people that surrounds of the social work
that has common belief and ideas.
Community of Social Work – this is the clientele of the social work where
people in the community believes in mission.
Group and Organization of Social Work – this is the clientele of the social
work where group of people share common goals and objectives.
Individual as Clientele of Social Work – this refer to a single person who is
part of the clientele of social work.

Course Module
References
Dela Cruz, A. et al. (2017), Disciplines and ideas in Social Sciences (Padayon)
Series) Rex Book Store, Inc.
Mendoza, D.J. et al., (2016), Discipline and Ideas in Applied Social Sciences,
Phoenix Publishing House.
Sampa, E.M. (2017) Discipline and Ideas in Applied Social Science, Rex
Bookstore, Inc. First Edtion.
Tatel, C.P. (2017) Discipline and Ideas in Applied Social Sciences, Rex Book
Store, Inc. First Edition.

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