As I’m attached to the Account Receivable Department lead by Vivian Wong Sow as a

Head of Department in which the department consists of a total of 12

employees. In Account Receivable Department was established for the purpose to ensure their
company receives payments for goods and services, and records these transactions
accordingly, to investigating and resolving any irregularities or enquires, to maintaining account
receivable files and records, to maintaining the billing system and to responsible for creating tracking
invoice and to assuring that customers pay the money for those invoices on time. The employees of
Account Receivable Department are divided into several units based on the five broad areas of goals

which are economic well-being, business empowerment, and business relations welldeveloped
among Citi workers and the customers.

For almost three months, I learned a lot of things from my supervisor, Foo Cai Hong

was born in Perak and obtained his Diploma and Bachelor Degree in Business Administration

at Universiti Teknologi Mara (UiTM). She possesses experience in the multiple fields. She

was once a part-time lecturer at UTM in 1999, teaching Economics and later in 1994, she

worked at OCBC Bank as a Manager Officer. On 30th July 2004, she joined Citibank and

started in In-Business Control Department. Later in 2014, she became a part of In-Business

Control Department as Manager of CBORC Unit. In this unit, there are two core projects in

progress. There are Anti-Money Laundering (AML) and dealing with FATCA Project.

Currently, Foo Cai Hong is i

but given big opportunity by the company supervisor to learn all the things related to
management and finance. So the trainee choose to focus on management process of
documentation and how to handling documentation also risk management that related to one
of the university subjects in subjects management and risk. In the department, trainee is being
elected as finance and admin assistant in acquisition department. Trainee needs to report all the
task or projects given to the company supervisor that had been assigned throughout the
industrial training. Besides, trainee had been visited by the University Supervisor, Lt. Col
Mohd Ramzi Bin Mohd Noor for the assessment of report, logbook and presentation. The
presentation is being done at Citigroup Transaction Services (M) Sdn Bhd. In order to obtain
the excellent grades, trainee needs to follow all the instructions and format prescribed by the
university as well as the tasks given by the company.

n charge of FATCA Project.

The Finance Department is responsible for the corporate financial accounting function and

oversight of the financial accounting processes of the company. This includes: ensuring

financial statements are completed timely and accurately in compliance with GAAP, and that

the company accounting records contain the information necessary to meet reporting

requirement to internal management, for tax compliance and reporting of financial results to

management. The main duty was to assist the Accountant with implementation of the goals of

the department, which included various tasks depending on the daily activities like checking of

petty cash, payment vouchers, Bank Lodgment, Reconciliation, Input of records in tally

software and preparing of monthly financial reports. However, the foremost area the intern

specialized was Internal Audit. The intern was the first person ever to be given this duty since

the company was established. Audit performed were external audits and risk assessment had

never been done.

The name of my department is Distribution Department. In the department, there is three roles in total that is
ticketer, preplanner and agent. Each of them have a different job description and my role is to be an agent. The
department is responsible in making the plan for the whole day to deliver the available trucks at the plant. Besides
that, the department need to make sure all the trucks that are being delivered to the customer reach their sites on
time and if the department did not guard that thing, it will make the whole company in trouble for example the
income of the company can drop because customer may run away and go to other competitors. Lastly, my
department is responsible in keeping the orders sufficient or in other words is to keep the total orders quantity
enough for the day. There is a limit for the total quantity in a day. There should cannot be too less or too more order
for a day because if there is too less of order, other department such as Sales Department will come to my
department and ask why there is no or less order for the day and if there is too much order, we may cannot supply
the products to the customers. In conclusion, as my period doing internship in the department, I rarely saw all the
problems come to us as the team in my department overcome all the problems efficiently.
 On the first day of industrial training, the appointed person from
Accounting and Finance department gives trainee some briefing about the
company profile together with the job description. Then, I brought to office to
assist officer to introduce the task and jobs in the department. The major task of
the trainee attached is to handling any documentation such as printing and
editing documents from customers. Besides, the trainee given opportunity to
relate operation in the company with what has been learn at the university
before. Lastly, trainee manage to do some jobs related in documentation.

I was extremely nervous about the first day of my six month long
internship at Hanson Quarry PrMalaysia. It was an exposure to what the 'real
world' would be like and how it would be different from being a school or
university student. The organization had a short orientation session for the other
interns and myself whereby we learnt more about the company. I was assigned
under Accounts Payable, and my line manager was Ms Gan Lee Wah (Cherrie).
Through my first meeting with Ms Cherrie, she briefly explained the
organization structure and what the department did. I was also introduced to
the team and briefed on what my roles and responsibilities generally would be.

I was rather nervous about the whole thing to be honest, because I had heard
from some of my friends and seniors who had completed or were going through
their internship that it could be a difficult experience. There were comments
like such as having nothing to do throughout the internship besides
photocopying, printing documents, and making phone calls. However I knew
nothing about how internships were like at Hanson. So I set myself a modest
initial objective; to get to know the team and their functions better, familiarize
myself with the work culture, and learn as much as I could.