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Digital dictation and voice Using a Structured


Discharge Letter
transcription software enhances Template to
outpatient clinic letter Improve
production: a crossover study. Communication
During the
Patel K, et al. Frontline Gastroenterol. 2012. Transition from a
Show full citation Specialized
Outpatient
Abstract Diabetes Clinic to a
BACKGROUND: Digital voice transcription Primary Care
Physician.
has been introduced widely in the National Doyle MA, et al. Can J
Health Service (NHS), though primarily in Diabetes. 2015.
radiology departments. There has been a
Evaluation of
long-standing problem with recruitment of VoiceType Dictation
medical secretaries within the NHS, leading for Windows for the
radiologist.
to long delays in the production of Zemmel NJ, et al.
correspondence from outpatient clinics. Med Prog Technol.
1996.
OBJECTIVE: To determine whether use of
widely available digital transcription Voice recognition
dictation:
software improves efficiency and the time radiologist as
taken to produce correspondence. transcriptionist.
Pezzullo JA, et al. J
METHODS: The project used a prospective, Digit Imaging. 2008.
crossover trial design in a 'real-world'
Adapting a
environment. Correspondence from clinics Computerized
was transcribed after dictation by a Medical Dictation
System to Prepare
secretary using conventional analogue
Academic Papers in
audio tape or the dictation software. After a Radiology.
2-week washout period the same clinics' Sánchez Y, et al. Curr
Probl Diagn Radiol.
dictations were transcribed using the other
2018.
method to produce identical
Enhancing
correspondence. The two sets of letters
outpatient clinics
were compared. management
software by
RESULTS: The mean time for the secretary reducing patients'
to produce letters for a complete clinic waiting time.
Review article
using digital dictation was 66 min whereas Almomani I, et al. J
Infect Public Health.
analogue dictation took 121 min
2016.
(p<0.00002). There was no difference in
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the number of mistakes per letter (p>0.05).

CONCLUSION: Voice transcription software


significantly decreased the time taken to
transcribe outpatient clinic letters with
minimal training of secretarial staff,
resulting in improved efficiency.
PMID: 28839659 [] PMCID:
PMC5517278

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