GT Mail Plus

GTMailPlus Installation Guide and User Manual
© 2014 Global Technology Ltd
All rights reserved. No parts of this work may be reproduced in any form or by any means -
graphic, electronic, or mechanical, including: photocopying, recording, taping or
information storage and retrieval systems - without the written permission of the
publisher.
Products that are referred to in this document may be either trademarks and/or
registered trademarks of the respective owners. The publisher and the author make no
claim to these trademarks.
While every precaution has been taken in the preparation of this document, the publisher
and the author assume no responsibility for errors, omissions or for damages resulting
from use of information contained in this document or from the use of programs and
source code that may accompany it. In no event shall the publisher and the author be
liable for any loss of profit or any other commercial damage caused or alleged to have
been caused directly or indirectly by this document.
Printed: September 2014
Document History
Editor Date Software Version

Johnathan Fairweather 20/09/2013 V1.3
Chris Hirons 8/1/2014 V1.7
Contents
Preface ............................................................................................................................... 1
How to install and Configure GTMailPlus .......................................................................... 1
Pre-Configuration Check List.......................................................................................... 1
Starting the Installation ................................................................................................ 2
Configuration Wizard ......................................................................................................... 7
Adding a New User....................................................................................................... 10
Editing a User ............................................................................................................... 11
Getting Started – Email............................................................................................... 12
Using the Webmail Client ............................................................................................ 12
Configuring an Alternative E-Mail client ...................................................................... 12
Getting Started – Data Connection.............................................................................. 20
Creating a TCP/IP Connection ...................................................................................... 22
Creating a Fleet Broadband Connection ...................................................................... 24
Creating a VSat Connection ......................................................................................... 27
Making a Connection ................................................................................................... 29
Collect All Connection .................................................................................................. 30
Starting GTMailPlus .................................................................................................... 32
GTMailPlus Dashboard Interface ................................................................................. 34
Overview ...................................................................................................................... 34
Dashboard Icon ............................................................................................................ 35
More Details .............................................................................................................. 36
Webmail ....................................................................................................................... 36
Outbound Messages .................................................................................................... 39
Mailbox States.............................................................................................................. 40
Message Control Options............................................................................................. 40
Mailbox Status ............................................................................................................. 44
Data Transfer ............................................................................................................. 45
Settings...................................................................................................................... 47
System .......................................................................................................................... 47
Communications .......................................................................................................... 47
Accounting ................................................................................................................... 47
Users ......................................................................................................................... 47
Creating a New User .................................................................................................... 48
Editing a User ............................................................................................................... 51
Deleting a User ............................................................................................................. 52
Shared Folders ........................................................................................................... 52
Adding a New Shared Folder........................................................................................ 53
Deleting a Shared folder .............................................................................................. 54
Mail Gateways ........................................................................................................... 55
Adding a New Mail Gateway ........................................................................................ 55
Editing a Mail Gateway ................................................................................................ 56
Applying Mail Gateway Settings to a User ................................................................... 56
Deleting a Gateway ...................................................................................................... 57
User Policies............................................................................................................... 59
Adding a New User Policy ............................................................................................ 60
Editing a User Policy ..................................................................................................... 62
Applying a Policy to a user ........................................................................................... 63
Deleting a Policy ........................................................................................................... 64
Outbound Filters ........................................................................................................ 65
Adding an Outbound Filter .......................................................................................... 65
Checking Outbound Filters........................................................................................... 66
Edit an Outbound Filter................................................................................................ 68
Deleting an Outbound Filter ........................................................................................ 69
Tracking ..................................................................................................................... 70
Configuring Tracking ........................................................................................................ 71
Alerts ......................................................................................................................... 73
Enabling and Disabling Alerts........................................................................................... 73
Configuring Alerts ............................................................................................................ 74
When Mailbag Size Exceeds ......................................................................................... 74
When a High Priority Message has been Queued ....................................................... 75
When Last Successful Connection was More Than ..................................................... 76
When Not All Messages are Transferred Due to Mailbag Settings ............................. 78
When a Message is Queued From ............................................................................... 79
Edit an Existing Alert ........................................................................................................ 80
Copy an Existing Alert ...................................................................................................... 81
Deleting an Alert .............................................................................................................. 81
Communications ........................................................................................................ 82
Connections ..................................................................................................................... 82
Adding a new Connection ............................................................................................ 82
Edit an Existing connection .......................................................................................... 83
Copy an Existing Connection ........................................................................................ 83
Deleting a Connection.................................................................................................. 84
Schedules ......................................................................................................................... 85
Enabling and Disabling Scheduler ................................................................................ 85
Adding a New Schedule ............................................................................................... 86
Edit an Existing Schedule ............................................................................................. 87
Copy an Existing Schedule............................................................................................ 89
Deleting a Schedule ..................................................................................................... 90
Mailbags ........................................................................................................................... 90
Adding a New Mailbag ................................................................................................. 91
Edit an Existing Mailbag ............................................................................................... 92
Deleting a Mailbag ....................................................................................................... 92
Assigning a Mailbag to a Circuit ................................................................................... 93
Tariffs ........................................................................................................................ 95
Adding a New Tariff ..................................................................................................... 95
Edit an Existing Tariff ................................................................................................... 96
Copy an Existing Tariff.................................................................................................. 96
Deleting a Tariff............................................................................................................ 97
Assigning a Tariff to a Connection ............................................................................... 98
Help ..........................................................................................................................100
Toolbar .....................................................................................................................103
File .................................................................................................................................. 103
View ............................................................................................................................... 103
Tools ............................................................................................................................... 104
System Configuration ................................................................................................. 104
Create Backup ............................................................................................................ 107
Backup Scheduler ....................................................................................................... 109
Restore Backup .......................................................................................................... 110
Change Password ....................................................................................................... 113
Help ............................................................................................................................ 113
Additional Assistance ................................................................................................116
Finding Computer Name ................................................................................................ 116
Finding Computer IP Address......................................................................................... 117
What Versions of .NET do You Have on Your Computer? ............................................. 118
GTMAILPLUS INSTALLATION & USER GUIDE P A G E |1
Preface
The images in this document have been captured from a Windows XP SP3 operating system. If you
are using a different operating system to the above, the screens detailed below may vary.
At H2O Satellite we understand that large manuals can be difficult to navigate. In order to get you up
and running as quickly as possible the first section of this guide covers how to install, configure and
make a connection for first time users.
For more detailed information on how to configure GTMailPlus please refer to the More Details
section of this manual.
How to install and Configure GTMailPlus

Before getting started, please check your computer meets the Minimum System Requirements:
 1GB RAM
 5GB free disk space
 1GHz processor
 Microsoft Windows XP SP3/Windows Server 2003 SP2 or later (32 and 64bit compatible)
If you have any queries regarding your system suitability, please contact our Support Centre prior to
install.
Pre-Configuration Check List

Before configuring your GTMailPlus account please ensure:
 Your internet/FBB connection is active

 Firewalls are set to allow traffic to: 46.37.176.205 and port 27641
 You have your GTMailPlus mailbox details available
GTMailPlus is downloadable from the H2O Web Dashboard in .zip format.

To access the dashboard go to: http://dashboard.h2osatellite.com and log in using the account
details provided. If you have not been supplied with login details please contact
support@gtmailplus.com
The download page is split into 3 sections:-
 GTMailPlus
This is the entire GTMailPlus installation package
The GTMailPlus download includes some additional options
 Silent Install
If selected, this option will include an additional file in the download package that is used
to launch the installer in Silent Mode.
Silent Mode means that the installer will not show up or prompt for any information,
instead opting for the default options.
 Initial Configuration
If selected, this option will include an additional file in the download package that is used
to automatically perform the initial configuration of the GTMailPlus software. When

selected, you will be asked which vessel to personalise the installer for and, upon
installation the relevant information, such as account details and licence key, will be
automatically entered into the GTMailPlus configuration
 Include Manual
If selected, a soft copy of the GTMailPlus manual will be included in the download
 GTMailPlus Dashboard
The GTMailPlus dashboard installation package for installation on networked computers to
access the GTMailPlus Dashboard
 Additional Items
This section contains additional software required by GTMailPlus.
GTMailPlus requires Microsoft .NET Framework 4.0 to be installed on your computer in order
to run.
This software is included as an option to download should your PC require it.
If you are unsure which version of the .NET framework is running on the machine please
refer to What Versions of .NET Do You Have on Your Computer? in the Additional Assistance
section of this manual
Starting the Installation

Once the software has been downloaded, unzip the file to a directory on your local C: drive.
The .zip file will contain the file gtmailplus.exe
Browse to the unzipped folder and double click the GTMailPlus.exe to start the installation.
Note: Microsoft .NET framework 4.0 is required for GTMailPlus.

If you do not have the required .NET framework installed on your PC and it was included in
the download package it will be installed automatically.
If you are unsure which version of the .NET framework is running on the machine please refer
to What Versions of .NET do You Have on Your Computer? in the Additional Assistance section
of this manual
If prompted, click ‘Yes’ to restart your computer (The installation will automatically continue when
logging back in)
(Fig 1a. MS.NET 4.0 check/installation)
GTMailPlus requires Microsoft .NET 4.0 to be installed. If your computer does not have .NET 4.0 it will
be installed automatically.
(Fig 1b. Installation)

(Fig 1c. Installation)
Click Next to continue with the installation.
(Fig 1d. Licence agreement)
Select ‘I accept the terms of the licence agreement’ and click Next.
(Fig 1e. Installation type)
Complete will be selected automatically. Please click Next to continue.
(Fig 1f. Starting the installation)
Click Install to continue.

(Fig 1g. Installation)
GTMailPlus will now be installed on your computer. This may take several minutes to complete.
(Fig 1h. Completing the installation)
GTMailPlus has been installed on your computer. Click Finish to start the configuration wizard.
Configuration Wizard
After installing GTMailPlus the configuration wizard window will display. Please refer to your
GTMailPlus account details before continuing. If you have not been supplied with account details
please contact support@gtmailplus.com
(Fig 2a. Configuration Wizard window)
The Configuration Wizard window has the option to Restore from Backup. If you have an exported backup of
GTMailPlus you wish to restore, discard the initial configuration and go straight to the Restore Backup section
of this manual.
Four user accounts are created by default on installation:
Master
Bridge
Chief Officer
Chief Engineer
(Fig 2b. Configuration Wizard account details)
Enter the GTMailPlus account details as supplied.
(Fig 2c. Prefix option)

Click the ‘Prefix Account Name to Display Name for user’ to automatically add the ‘Account Name’
to the beginning of the users Display Name. (When enabled this option will add the full Display Name
at the beginning of the users name when sending mails)
(Fig 2d. E-mail received with prefix option enabled displaying Account Name)
(Fig 2e. E-mail received with prefix option disabled)
(Fig 2f. Default User and Postmaster)
Select the Default User from the dropdown menu.

The Default User is the primary user account.
If you are unsure which account to set as the Default User please select ‘master’.
Select the Postmaster from the dropdown menu.

The Postmaster is the account used to send administrative and system messages to users on-board
and senders to the vessel.
If you are unsure which account to set as the Postmaster please select ‘master’.
GTMAILPLUS INSTALLATION & USER GUIDE P A G E | 10
Adding a New User
A new user account can be created from the Configuration Wizard or later on using the Settings
option from the GTMailPlus Dashboard.
To create a new user account from the Configuration Wizard click Add.
(Fig 3a. New user screen) (Fig 3b. New user screen filled)
Enter the following information:

Username: The logon username for the user account (Entries must be in lowercase)
Password: The password for the user account
Display Name: The user account Display name
Once the details have been entered, click Save. The new user account will now display in the Users.
(Fig 3c. New user)

Editing a User
The Default user accounts can be edited from the Configuration Wizard. To edit an account select
the account from the list (by left clicking on the account in the Users list) and click Edit.
(Fig 4a. Edit user)
(Fig 4b. Edit user screen)
You can now specify a new Username, Password or the accounts Display Name.
Once your changes are complete, click Save.
(Fig 4c. Configuration Wizard screen)
To complete the account setup click Save. The configuration wizard will close.
The Account Configuration is now complete.

Getting Started – Email

Using the Webmail Client
GTMailPlus has an inbuilt Webmail client accessible from any networked PC or internet capable
device connected to the same network as the Client PC.
Webmail can be accessed by:
Clicking the Launch Webmail link from the GTMailPlus Dashboard
Or open a browser window (Internet Explorer, Firefox, Chrome, Safari etc.) and go to the following:
Using the Client PC: http://localhost:8080
Using a Networked PC: http://clientpcipaddress:8080
The login screen will appear after a few moments.
(Fig 5a. GTMailPlus Webmail Login prompt)
Enter either your username or full email address (ie master or master.vesselname@gtmailplus.com)
and Password for the client user account you are using and click Enter.
(Fig 5b. GTMailPlus Webmail loading)
The webmail will now display the user’s folders, allowing them all the functionality of a Webmail
client for their GTMailPlus account.
Configuring an Alternative E-Mail client

As well as the built-in Webmail client, GTMailPlus also gives users the option to use any POP3/SMTP
or IMAP enabled mail client (Examples include Microsoft Outlook, Mozilla Thunderbird etc.).
Please see the relevant section below for information on configuring your email client.
POP3
Due to the number of POP3 clients available on the market the below screenshots are for configuring
Microsoft Outlook for POP3. For specifics on how to configure your mail client please consult the
vendor documentation.
Microsoft Office Outlook 2010
(Fig 6a. Start Menu) (Fig 6b. Microsoft Outlook Icon)
Open Outlook 2010 from Start> All program> Microsoft Office> Outlook 2010
(Fig 6c. Outlook 2010 Add Account)
To add a new account select the File menu and click Add Account
(Note: If this is a new installation the Outlook 2010 start-up wizard will appear automatically)
(Fig 6d. Outlook 2010 Add Account wizard)
Click Next
(Fig 6e. Outlook 2010 Add Account wizard)
On the next screen you will be informed that you can configure outlook to connect to the internet,
Select yes and then click on Next.
(Fig 6f. Outlook 2010 Manually Configure)
On the screen Auto Account Setup select the option manually configure server settings or additional
server type then select Next.
(Fig 6g. Outlook 2010 Internet E-Mail)
On the chose service screen, Outlook will prompt you to choose your E-mail Service. Select Internet
E-mail. Then click Next.
(Fig 6h. Outlook Account settings)
You are now asked to enter your email account details.
User Information:
Your Name: This is the users Display Name
Email Address: The users email address (e.g. Master.vessel-name@gtmailplus.com)
Server information:
Account Type: POP3
Configuring the Communication Server Configuring a Networked PC

Incoming mail server: 127.0.0.1 IP address of the Comms Server
Outgoing mail server: 127.0.0.1 IP address of the Comms Server
Login information
User Name: The user’s login (master, bridge, etc.)
Password: Mailbox password (Default: password)
Remember password: Make sure that this tick box is ticked.
Once the details have been entered in, click on the button ‘More Settings’
(Fig 6i. Outlook SMTP Settings)
On the Internet E-mail Setting screen click on the tab called Outgoing Server and Tick the option My
Outgoing server (SMTP) requires authentication.
Make sure the option Use same settings as my incoming mail server is also selected.
Click on OK.
(Fig 6j. Outlook Test Account Settings)
You will be taken back to the Add New Account screen click the button Test Account settings to test
the incoming and outgoing SMTP servers.
(Fig 6k. Outlook Test Success)
When the test statuses have come back completed, Click on Close.
(Fig 6l. Outlook Wizard completed)
Click on Finish to complete the setup.
IMAP
Due to the various number of IMAP clients available on the market the below screenshots are for
configuring Microsoft Outlook for IMAP.
For specifics on how to configure your mail client please consult the vendor documentation.
Follow the instructions above until reaching this screen.
(Fig 7a. Outlook IMAP Setup)

User Information:
Your Name: This is the users Display Name
Email Address: The users email address (e.g. Master.vessel-name@gtmailplus.com)
Server information:
Account Type: IMAP
Configuring the Communication Server Configuring a Networked PC
Incoming mail server: 127.0.0.1 IP address of the Comms Server
Outgoing mail server: 127.0.0.1 IP address of the Comms Server
Login information
User Name: The user’s login (master, bridge, etc.)
Password: Mailbox password (Default: password)
Remember password: Make sure that this tick box is ticked.
Once the details have been entered in, click ‘Next’.
(Fig 7b. Outlook 2010 IMAP Setup settings test)
When the test statuses have come back completed. Click on Close.
(Fig 7c. Outlook IMAP Setup completed)
Click on Finish to complete the setup.

Getting Started – Data Connection

Opens the Data Transfer window used for transmitting and receiving
messages
Connections
Once the GTMailPlus configuration has been completed a connection must be created to transmit
and receive mail.
Pre-Use Check List

Before setting up your connection please ensure:
For all IP based connection types:
Any firewall or trench rules allow traffic to 46.37.17.205 on port 27641 from your PC
For TCP/IP
• The antenna is in the best possible position with a strong and consistent signal
• The equipment is powered on and able to access the Internet
• The cabling connecting your satellite equipment to your PC is tight and secure
For Fleet Broadband

• The antenna is in the best possible position with a strong and consistent signal
• The equipment is powered on and able to make reliable voice calls
• The cabling connecting your satellite equipment to your PC is tight and secure
For VSat
 The antenna is in the best possible position
 Vessel is within VSat coverage zone with a strong and consistent signal
 The equipment is powered on and able to make reliable voice calls
 The cabling connecting your satellite equipment to your PC is tight and secure
For E&E
 Ensure antenna is in best possible position with a strong and consistent signal
 The terminal is powered on and locked on to correct Ocean Region and LES
 Ensure voice calls can be made from the terminal
 Check serial cables between PC and terminal are securely connected
(Fig 8a. GTMailPlus Dashboard)
To create a new connection click Data Transfer from the GTMailPlus Dashboard screen.
(Fig 8b. GTMailPlus Data Transfer first run)
When starting GTMailPlus for the first time a connection must be created.
To add a new connection click the Add button.
(Fig 8c. GTMailPlus add connection wizard)
The wizard lists the available connection types that can be used.
GTMailPlus supports a wide range of E&E terminals and IP connection types.
Creating a TCP/IP Connection

This connection type is used for vessels with an ‘Always on’ connection (VSAT equipment or
equivalent) or for manually established connections (3G/Wireless internet access or equivalent).
(Fig 8d. GTMailPlus Internet connection wizard)
Select ‘Internet’ from the connection type list. Internet TCP is the only option available in the
terminal list. Click Next.
(Fig 8e. GTMailPlus Internet connection properties)
You will need to specify the following:
Properties
Name: The name of your connection as it appears in the list (Names must be unique)
Type: The type of connection (only Internet TCP can be selected for Internet)
Auto Collect (Message Preview Only): When using ‘Preview messages’ start collecting messages
automatically, instead of waiting for the user selection.
Use the following Tariff: If a tariff file has been created (estimated cost for the connection) apply it
to this connection.
Use the following Mailbag: If a mailbag has been created (custom mail transmission rules) apply it to
this connection.
Remote Connection
Remote Address: The IP address of the GTMailPlus server (default: 46.37.176.205)
Remote Port: The port number of the GTMailPlus server (default: 27641)
Gateway Address: Used to specify TCP/IP routing information if the Client has more than one TCP/IP
type connected (E.g. VSAT and FBB)
Once the connection information has been entered, click Save.

(Fig 8f. GTMailPlus Internet connection selection)
The connection can now be selected from the Connection drop down menu on the Data Transfer
page.
Creating a Fleet Broadband Connection
(Fig 9a. GTMailPlus Fleet Broadband connection selection)
Note: Terminal types (e.g. for Fleet Broadband a Thrane&Thrane FBB 250 or JRC 250) must match
the equipment on board. Selecting the wrong terminal type may result in failed connections.
Fleet Broadband terminals have several different manufacturers. Please check the device type on
board and select it from the terminal list.
(Fig 9b. GTMailPlus Fleet Broadband connection properties)
Description
Name: The name of your connection as it appears in the list (Names must be unique)
Type: The FBB Terminal model
to this connection.
this connection.
Remote Connection
terminal type connected (E.g. VSAT and FBB)
Fleet Broadband
IP Address: The IP address of your Fleet Broadband terminal (The default address is populated based
on your Type selection. If the IP address of your terminal has been changed from the manufacturers
default enter the new IP address here)
IP Port: The IP port of your Fleet Broadband terminal (As above, the default address is populated
based on your Type selection.)
Context ID: The context ID used by the FBB terminal to start a data connection. (The default ID is
populated based on your Type selection.)
APN: The access point name. This is the name of your FBB airtime service provider. Select the
appropriate provider from the dropdown menu. (If you are unsure on the APN, Username or
Password consult your FBB vendor documentation or service provider for information)
Username: If a username is required for starting a Standard data session on your FBB terminal
specify it here.
Password: If a password is required for starting a Standard data session on your FBB terminal specify
it here.
Always De-activate connection: After GTMailPlus has finished transmitting and receiving data close
the Standard Data session (Note: Strongly recommended for systems without a firewall installed)
(Fig 9c. GTMailPlus Fleet Broadband connection selection)
page.
Creating a VSat Connection
(Fig 9d. GTMailPlus VSat Connection selection)

Intellian is currently the only VSat terminal available for selection in this section. If the vessel has a different
VSat terminal on board please refer to Creating a TCP/IP Connection section of this manual and set the Gateway
Address (Fig 8e.) as the IP address of the VSAT
(Fig 9e. GTMailPlus VSat Connection Properties)
Description
Name: The name of your connection as it will appear in the Connections list (Names must be unique)
Type: The VSat Terminal model
to this connection.
this connection.
Remote Connection
terminal type connected (E.g. VSAT and FBB)
VSat
IP Address: The IP address of your Fleet Broadband terminal (The default address is populated based
on your Type selection. If the IP address of your terminal has been changed from the manufacturers
default enter the new IP address here)
IP Port: The IP port of the VSat terminal used for polling GPS. (As above, the default address is
populated based on your Type selection.)
Username: Not required
Password: Not required
(Fig 9f. GTMailPlus VSat Connection Selection)
page.
Making a Connection
(Fig 10. GTMailPlus connection selection)
Select the Connection from the Dropdown menu.
There are two types of Data Transfer available:
Collect All Connection connects to the GTMailPlus server transmitting and receiving all messages
sent to or from your account.
Message Preview Connection allows the user to see a list of messages waiting to be received and
choose which messages to be receive on-board during the connection.
In this section we shall cover the Collect All Connection. For more information on the configuration
and use of the Message Preview Connection please see Data Transfer section.
Collect All Connection

After selecting your connection, click the Collect All Connection button to open up the Data Transfer
window.
(Fig 11a. GTMailPlus Data Transfer overview)
1. Control Buttons: Allows the user to Start or Stop a Data Transfer session, or go Back to the
previous screen.
2. Connection: Shows the name of the Connection and Connection Type being used.
3. Status: The current Status of the Connection session (Offline: No data being transmitted or
received. Online: Data currently being transferred).
4. Sending Statistics: Shows the statistics for the messages being sent from the vessel in the
current session.
5. Receive Statistics: Shows the statistics for the messages being received by the vessel in the
current session.
6. Outbound Mailbag Summary: Shows a breakdown of the Outbound (Sent messages)
mailbag contents.
7. Connection progress: Displays the current action being performed by GTMailPlus during the
Data Transfer session.
8. Inbound Mailbag Summary: Shows a breakdown of the Inbound (Received messages)
mailbag contents.
9. Show Log: Displays the Log for the current Data Transfer session (Displaying more detailed
information on the current Data Transfer session).
10. Session Summary: Displays overall summary of the current Data Transfer session statistics.
Click on START to begin the Data Transfer session.

The software will start transmitting messages currently in the Outbound Messages queue and
receiving all messages currently waiting onshore for the vessel.
(Fig 11b. GTMailPlus Data Transfer in progress)
(Fig 11c. GTMailPlus Data Transfer completing)
When the Data Transfer Session is completed all messages received will be delivered to the on board
users.
This completes the Getting Started section of the manual. For more detailed information on
configuration and setup please continue.
Starting GTMailPlus
GTMailPlus can be started in the following ways:
Double Clicking the GTMailPlus Desktop Icon (Created automatically during installation)
(Fig 12a. GTMailPlus Desktop Icon)
Clicking the GTMailPlus icon from the Start Menu shortcut icon
(Fig 12b. GTMailPlus Start Menu shortcut Icon)
From the ‘Start’ menu select ‘All Programs’ then the ‘GTMailPlus’ menu entry, and finally
‘GTMailPlus’
(Fig 12c. GTMailPlus Program menu path)

After choosing either of these options the Login window will display
(Fig 12d. GTMailPlus Login screen)
Enter the following details to continue:
Client: The Machine Name or IP Address of the computer. (This can be selected from the dropdown
menu or entered manually) localhost or 127.0.0.1 will work for the main GTMailPlus PC
Username: The user account.
Password: The user account password.
To find the Machine Name please see Finding Computer Name/IP Address section:
(Fig 12e. Login screen) (Fig 12f. Login screen with Remember Password ticked)
After entering the required details click Login to continue.

(Tick the Remember Password option for GTMailPlus to remember the entered User Password when
opening in future)
GTMailPlus Dashboard Interface
(Fig 13. GTMailPlus Dashboard)
Welcome to the GTMailPlus Dashboard. From this screen you can access all the functions for
GTMailPlus.
Overview
Launches the GTMailPlus Webmail application in a new window. Webmail
can be accessed from any PC connected on the same network as the
GTMailPlus PC through any Internet Browser by entering:
http://<GTMPComputerIPAddress>:8080
Opens the Outbound Messages window, displaying a list of all E-Mail

messages waiting to be transferred from the vessel in the next Data
Transfer session.
Opens the Data Transfer window used for transmitting and receiving
messages
Access the Settings for GTMailPlus.
View the GTMailPlus Help section displaying the current status and
generate an automatic message to the Support Department.
Dashboard Icon
When logged into GTMailPlus an icon will display in your System Tray.
(Fig 14a. GTMailPlus Dashboard Icon)
Right Click on the GTMailPlus icon to display the menu.
(Fig 14b. GTMailPlus Dashboard Menu)
The menu has three options:

Open: Opens the Dashboard screen if closed
Hide: Hides the Dashboard screen if open
Exit: Exit GTMailPlus
(Fig 14c. GTMailPlus Dashboard Exit)

More Details
Webmail
GTMailPlus has an inbuilt Webmail client accessible from any networked PC or internet capable
device connected to the same network as the Client PC.
Webmail can be accessed by:
Clicking the Launch Webmail link from the GTMailPlus Dashboard
Or open a browser window (Internet Explorer, Firefox, Chrome, Safari etc.) and go to the following:
Using the Client PC: http://localhost:8080
Using a Networked PC: http://clientpcipaddress:8080
(Fig 15a. GTMailPlus Webmail)
The login screen will appear after a few moments. Enter the user ID or full Email address and
Password for the client user account you are using (Example, master or
master.vesselname@gtmailplus.com) and click Enter.
(Fig 15b. GTMailPlus Webmail loading)
The webmail will now display the user’s folders, allowing them all the functionality of a Webmail
client for their GTMailPlus account.
The Webmail client window is divided into three sections:

Menu Bar Folder View Preview Pane
(Fig 15c. GTMailPlus Webmail)
By selecting a message from the ‘Folder View’ window it will be viewable in the ‘Preview Pane’
(Fig 15d. GTMailPlus Webmail Menu Bar)
Menu Bar
New Message: Compose a new email message
Inbox: View the Inbox (Returns to default view)
Sent items: Sent messages
Drafts: View or send any saved drafts written by the user
Trash: Deleted messages
Manage folders: Displays the options menu allowing users to manage their account settings
(Fig 15e. GTMailPlus Webmail Menu)
Folder View
Displays the contents of the folder currently selected from the menu bar.
Check Mail: Query the local GTMailPlus server for new messages.
Mark as Read: Allows message management with the following options:
(Fig 15f. GTMailPlus Webmail)
Move to folder: Allows message management with the following options:
(Fig 15g. GTMailPlus Webmail)
Delete: Delete selected messages or empty the Trash folder.

Search: Search the selected folder for the specified text.
Preview Pane
A preview of the message will be shown. The user has the standard options with mail, along with an
option to quick reply or open the message in a new window to compose a reply
(Fig 15h. GTMailPlus Preview window)

Outbound Messages
The Outbound Messages tab allows the user to view and control messages sent from the users on-
board. When selecting Outbound Messages a summary of messages waiting to be sent during the
next Data Transfer session will display.
(Fig 16. GTMailPlus Outbound Message screen)
Summary
From: The E-mail address of the Sender.
To: The E-Mail address of the Recipient.
Subject: The subject of the sent E-mail message.
Sent: The date and time the message was sent in DD/MM/YYYY HH:MM:SS format.
Size: The total size of the E-Mail message.
Compressed: The compressed size of the E-mail message (Actual data transmitted during a Data
Transfer session)
Mailbox States
There are many mailbag states in GTMailPlus, each are used when the system is performing a specific
action. The user can manually change the mailbag state by using the Mailbox: <option> button.
(Fig 17a. Default Mailbox State (Available)
Lock: Lock the mailbox to make changes to the current queued messages.
(Fig 17b. Locked Mailbox State)
Commit Changes: Confirm any changes made to the mailbox since locking.
Revert Changes: Undo any changes made to the mailbox since locking.
When the Mailbox has been placed in a Locked state the user can then make changes to the E-Mail
messages in the Outbound Messages queue as detailed in Message Control Options.
Message Control Options

The Message menu allows the user to control the outbound messages waiting for transfer. Selecting
a message from the queue and either Right Clicking the message or clicking the Message dropdown
menu will present the following options:
(Fig 18a. GTMailPlus Right click menu)

(Fig 18b. GTMailPlus Message Menu)
State
There are two states for messages:
(Fig 18d. Message State Menu)
Queued: The message will be transmitted in the next Data Transfer session. (Default for Sent
messages)
Holding: The message will not be transmitted until it is manually changed into the queued state.
(Fig 18e. Message Queue)

View
Messages queued for transmission can be viewed.
(Fig 18d. Message View)
A window will appear showing the:

(A) Sender, (B) Recipient, (C) Subject, (D) Date/Time (E) Attachments (Name and pre-compressed
size) and a plain text preview (F) of the message contents.
(Fig 18e. Reject menu)

Reject
The user can reject messages queued for transmission with the following message options:
Silently: The message will be deleted from the outbound queue. No message will be generated to
the sender.
(Fig 18f. Reject silently)
With NDR: The message will be rejected back to the sender with the system standard NDR (Non
delivery report sent from the Postmaster user selected during setup).
(Fig 18g. Reject with NDR)
With Note: As below - a pop up window will appear allowing the user to enter a short message why
the message was rejected. This is returned to the sender.
(Fig 18h. Reject with note)
Any messages rejected from the message queue will move into a ‘Deleted’ category. These messages
are deleted when clicking the ‘Commit Changes’ button.
Changes can be undone by clicking the ‘Revert Changes’ button.
(Fig 18i. Rejected message)

Mailbox Status
The Mailbox Status shows the following:
(Fig 19a. Available Mailbox status display)
Mailbag Size: The total size of the current messages in the queue after compression.
Pending Messages: New messages that are sent when the Mailbox is in a ‘Locked’ state will not be
added to the queue.
(Fig 19b. Locked Mailbox status display)
When the mailbox state is changed to ‘Available’ any pending messages will be automatically added
to the message queue.
State: The current mailbox state
Please Note: The mailbox will remain locked until the changes are Committed or Reverted. Users will
be unable to start a Data Transfer session if the Mailbox is not in a locked state.
When the mailbox state is changed a notification will display in your System Tray (bottom right of
your screen)
(Fig 19c. Locked mailbox alert)
Any changes made to the Mailbox will only be saved when clicking ‘Commit’.
(Fig 19d. Available mailbox alert (after Committing or Reverting changes))

Data Transfer
There are two types of Data Transfer available:
Collect All Connection connects to the GTMailPlus server transmitting and receiving all messages
sent to or from your account.
Message Preview Connection allows the user to see a list of messages waiting to be received and
choose which messages to be downloaded on-board.
(Fig 20. GTMailPlus connection selection)
For more information using the Collect All Connection please see the Getting Started section.
Message Preview allows the user to see what messages are currently waiting to be transmitted to
the vessel and allows them to control what is received before starting to download messages.
When starting a Message Preview Connection the Inbound Message Preview window will appear
(Fig 21a. Inbound Message Preview Window)
This allows the user greater control of the emails received on board, able to Collect messages
individually, Collect All pending messages, Hold or Reject any pending messages without receiving
them first.
(Fig 21b. Inbound Message Preview Window options)
Selecting the message gives the user the following options:

Collect: Receive the selected message.
Collect All: Receive all pending inbound messages.
Hold: Do not collect the message during this session, but leave it in the message queue to be
collected later.
Reject: Reject the message Silently, With NDR or With a Note.
Auto Collect (Message preview only) option will start to collect the messages individually in the
order they are received, allowing the user to view and control the inbound messages whilst they are
being received on-board.
(Fig 21c. Data Transfer window)
Note: The user can stop the session at any time or will be automatically disconnected after 60
seconds of inactivity.
Settings
The Settings window is where changes can be made to the GTMailPlus configuration. The Settings
are divided into sections:
(Fig 22. Settings window)
System
Users: User accounts configured on board (Four default users are automatically created during the
Client Configuration wizard.)
Shared Folders: Share mail folders to other users on board
Mail Gateways: Connect GTMailPlus to an external mail server (e.g. MS Exchange, Kerio)
User policies: Configure access rights for multiple users
Outbound Filters: Set restrictions on email sent to external addresses
Communications
Connections: Configure the connections used to transmit mail over the satellite network
Schedules: Create connections to be automatically activated at specific times
Mailbags: Specify rules to group outbound messages for transmission
Accounting
Tariffs: Configure costs associated with Connections to be presented to the user prior to dialling
(Formally LCR – Least Cost Route)
Users
(Fig 23a. User settings)

Users are the individual accounts created on the vessel for the sending and receipt of mail.
Each user has their own Username, Password and Email address.
System users are accounts created by GTMailPlus or other H2OSatellite applications used to send
data from ship to shore. These accounts will be flagged with a Policy of <SYSTEM> and cannot be
edited or deleted.
After installation all standard users are configured with a Gateway and Policy of Default.
For more information on Policies and Gateways please click on the required link.
Creating a New User

To create a new user either Right Click in the User window or click the ‘New’ button on the User
section. When creating a new user you must enter the following information:
(Fig 23b. Right click user menu) (Fig 23c. New option)
(Fig 24a. New user menu)
Username: The username for the account. It is used to authenticate a POP3/IMAP client account for
the sending and receiving of email. (All usernames are lowercase)
Password: Minimum of six alphanumeric characters (A-Z, 0-9)
Display Name: The name displayed on outgoing emails sent by the user.
Primary Email: The Primary email address for the user. (E-Mail addresses must be added before they
can be selected from the menu).
Gateway: If GTMailPlus is configured to relay messages to an external delivery server it can be
selected from the dropdown menu. (See Section ## for further information)
Policy: The user policy applied to the user account. (See section ## for further information)
E-Mails: The E-Mail addresses for the user (Users can have multiple E-Mail addresses associated to
their account)
To add an E-Mail address to a User click the Add button.
(Fig 24b. Add E-Mail address)
When entering a Username the system will automatically suggest a default E-Mail address when
clicking Add.
(Fig 24c. Example user) (Fig 24d. E-Mail address Suggestion)
Click Ok to confirm the E-mail address.

(Fig 24e. Example user with E-Mail address)
(Fig 24f. Example user with multiple E-Mail addresses)
A User with multiple E-Mail addresses can select which E-Mail will be the Primary (the E-Mail address
shown when the user sends an E-Mail message)
Editing a User
(Fig 25a. Right click user menu) (Fig 25b. Edit option)
To edit an existing user select the user from the list and click the ‘Edit’ button (Or right click on the
user entry and select ‘Edit user’)
(Fig 25c. Editing a user)
This box will allow you to edit the existing user account, add additional email addresses and apply
any custom policy or gateway.
Note: The username cannot be changed once the user has been created.
Deleting a User
(Fig 26a. Right click user menu) (Fig 26b. Delete option)
To delete a user select the user from the list and click the ‘Delete’ button (Or right click on the user
entry and select ‘Delete user’).
(Fig 26c. Deletion prompt)
You will be prompted to confirm deletion.

Note: Once deleted user accounts are removed from the system and cannot be restored. A new
user must be created.
Shared Folders
(Fig 27a. Shared folder window)
Shared folders are used to share the contents of a user’s mail folder or subfolder to all the other
users configured on board, allowing them to view, reply, move or delete the messages within.
The folder to be shared must already exist in a user’s mail store.
Adding a New Shared Folder
(Fig 27b. Right click user menu) (Fig 27c. New Shared Folder option)
Any folder created by webmail or an IMAP client can be used. To share a folder select the ‘Shared
Folders’ button and click the ‘New’ button or Right click in the Shared Folders window.
(Fig 27d. New shared folder menu)
From the Username menu select the user account the folder is in. From the folder menu select the
specific folder to be shared.
By default the folder will appear in the users email client as ‘Shared username.folder’
The Override folder name option allows the default name (‘Shared username.folder’) to be changed
for other users accessing the folder. In this example the folder would appear as ‘~example. Example
reports’.
(Fig 27e. User Example folder view) (Fig 27f. User Master folder view)
Note: When sharing a folder all configured users on board will be able to access, move, delete and
edit its contents. It is possible to share any existing folder we recommended that key folders
(Inbox, Drafts, and Sent Items) are not shared.
Deleting a Shared folder
(Fig 28a. Right click user menu) (Fig 28b. Delete Folder option)
To remove a shared folder select the entry from the Shared Folders list and click the ‘Delete’ button
or Right click on the entry.
(Fig 28c. Confirm delete)
You will be prompted to confirm the deletion.
Note: Shared folders cannot be edited. To change a shared folder configuration the entry must be
Deleted and re-added.
Mail Gateways
(Fig 29a. Mail Gateway window)
A Mail Gateway is used to connect GTMailPlus to a 3rd party mail server. This allows GTMailPlus to
route messages to an external server for delivery.
Note: Mail Gateways are used in advanced configurations, linking GTMailPlus to an external mail
server. Standard users do not need to configure a Gateway for normal use.
(Fig 29b. Right click user menu) (Fig 29c. Mail gateways option)
Adding a New Mail Gateway

To add a Mail Gateway select the ‘Mail Gateways’ button and click the ‘New’ button or Right click in
the Mail Gateways window.
(Fig 29d. New Mail Gateway menu)
Name: The name for the connection.

Forward SMTP Host: The IPV4 address or Host name of the 3rd party mail server.
Forward SMTP Host: The SMTP Port number used to communicate to the server.
Requires Authentication: If the 3rd party mail server requires SMTP authentication
Username: The SMTP username required to authenticate
Password: The SMTP password required to authenticate
When the details have been entered, click Save. The Gateway is now available to be applied to a
User.
Editing a Mail Gateway
(Fig 30a. Right click user menu) (Fig 30b. Edit Mail gateways option)
To edit an existing Gateway select the entry from the Shared Folders list and click the ‘Edit’ button or
Right click on the entry.
(Fig 30c. Edit Gateway)
Once the settings have been changed click Save.

Note: Mail Gateway names cannot be edited. To change a Mail Gateway name the entry must be
Deleted and re-added.
Applying Mail Gateway Settings to a User

Once your Mail Gateway has been created it can be applied to a User. To do so, click the Users
button from the Settings window. Select the User and select Edit from the Top menu or the Right
click menu.
(Fig 31a. Edit user)
From the Gateway dropdown menu, select the name of the Gateway to be used for this user
account.
Once completed, click Save.
(Fig 31b. User window)
The applied gateway will be displayed in the Gateway column.
Deleting a Gateway
(Fig 32a. Right click user menu) (Fig 32b. Delete Gateway option)
To remove a Gateway select the entry from the Mail Gateways list and click the ‘Delete’ button or
(Fig 32d. Alert)
Note: Gateways cannot be removed if they are currently applied to a user. Remove the Gateway
listing from the user account before deletion.
User Policies
(Fig 33a. User policies window)
User Policies are groups of settings that can be applied to a single or multiple users on board.
Polices control access to functions such as configuration settings and mail transfers as well as
allowing restrictions on outbound email.
(Fig 33b. Edit User policy window (default policy))
GTMailPlus has example policies upon installation that can be edited or copied to create custom
policies. New installations of GTMailPlus automatically set all users to the policy of Default.
Note: The ‘default’ policy values can be edited but the name cannot be changed.
Adding a New User Policy
(Fig 33c. Right click user menu) (Fig 33d. New policy option)
(Fig 33e. New policy menu)
To create new policies select the User Policies button. You can either create a New policy or Copy an
existing policy for modification.
(Fig 33f. Right click user menu) (Fig 33g. Copy policy option)
(Fig 33h. Copy policy menu)

Name: Alphanumeric format (A-Z, 0-9). Must not match any existing configured policies.
Access:
Allow Remote Communications: Allows the user to log into the Dashboard and start a Data Transfer
session.
Allow Message Preview Sessions: Only available when Allow Remote Communications option is
enabled. Gives the user access to Message Preview Connection option.
Allow Configuration: Allows the user to log into the GTMailPlus Client Dashboard in order to change
the system configuration.
Allow Viewing of Outbound Message List: Allows the user to access to Outbound Messages window
Allow Viewing of Outbound Message Content: Only available when Allow Viewing of Outbound
Message List option is enabled. Allows the user to view the contents of emails in the Outbound
Messages window.
Email:
Request ‘Delivery Receipt’: Force enabling of Delivery Receipts for email messages
Request ‘Read Receipt’: Force enabling of Read Receipts for email messages
External Mail Allowed: If the user is allowed to send mail externally (Mails to other users on board
are still permitted)
Limit external mail size (kB): Specify a size restriction for mails from that user in kB (1024 kB = 1 MB).
Allow Attachments: If the user is allowed to send attachments on their email.
Limit external attachment size (kB): Specify a size restriction for attachments from that user in kB
(1024 kB = 1 MB) (This is total attachment size for a message).
After setting the values for the policy click Save.

Editing a User Policy
(Fig 34a. Right click user menu) (Fig 34b. Edit User Policy option)
To edit an existing User Policy select the entry from the User Policy list and click the ‘Edit’ button or
(Fig 34c. Edit User Policy)

Applying a Policy to a user

Once your User policy has been created it can be applied to a User. To do so, click the Users button
from the Settings window. Select the User and select Edit from the Top menu or the Right click
menu.
(Fig 35a. Edit user)
From the Policy dropdown menu, select the name of the User policy to be used for this user account.
Once completed, click Save.
(Fig 35b. User window)
The applied policy will be displayed in the Policy column.

Deleting a Policy
(Fig 36a. Right click user menu) (Fig 36b. Delete Policy option)
To remove a Policy select the entry from the User Policy list and click the ‘Delete’ button or Right
click on the entry.
(Fig 36d. Alert)
Note: Policies cannot be removed if they are currently applied to a user. Remove the Policy listing
from the user account before deletion.
Outbound Filters
(Fig 37a. Outbound Filters menu)
Outbound Filters are one or more rules that can be configured to regulate mail sent to specific
addresses or domains. These rules block mail before it can be queued for transmission from the
vessel, returning an NDR to the sender.
(Fig 37b. Right click user menu) (Fig 37c. Outbound Filters window)
Adding an Outbound Filter

To add an Outbound Filter select the ‘Outbound Filters’ button and click the ‘New’ button or Right
click in the Outbound Filters window.
(Fig 37d. New Outbound Filter menu)
The email address or domain for the filter. Individual email addresses can be entered in full.
Domains can be specified by using a wildcard * (e.g. to block all email to abc.com addresses enter:
*@abc.com into the window and select will be blocked.)
Will be blocked: Block all messages to this domain/address

Are allowed: Allow messages to this domain/address
For messages under: Specify a kB size limit for the messages sent to this address/domain
When you have configured the outbound filter click Save to apply the filter.
Note: Outbound filters only control messages being sent from the vessel, they do not affect
messages sent to the vessel
(Fig 37e. Outbound Filters window)
All configured filters will be displayed in the Outbound Filters page

Outbound filters operate on a ‘Best Match’ principle. This gives the ability to block all messages to a
domain whilst still permitting email to individual address within that domain.
In the example above, the rules currently block all messages from delivering to @example.com
domain addresses. (Using a wildcard * before the @domain address specifies all addresses at that
domain).
By adding a new rule to allow messages to allow bob@example.com means all messages sent to this
address are allowed, but no other @example.com addresses can be sent to.
Individual size limits can be specified for any ‘Allow action’ rule, enabling the vessel to have a client
side approved recipient list.
Checking Outbound Filters

The Filter Check feature allows you to test whether the configured Outbound Filters will accept an
email for transmission.
(Fig 38a. Filter check against recipient address bill@example.com. This mail will be blocked under the
@example.com rule specified)
(Fig 38b. Filter check against recipient address bob@example.com for a 100kb E-Mail message. This
mail will be allowed under the bob@example.com rule specified)
Enter the email address and the size of the message to be sent and click the Check button.
GTMailPlus will check the existing rule setup and advise if the message will be transmitted from the
system.
Any blocked messages will display the filter it has been restricted by, allowing the user to edit the
rule if required.
Edit an Outbound Filter
To edit an existing Outbound Filter select the entry from the Outbound Filter list and click the ‘Edit’
button
(Fig 39a. Edit User Policy option)
or Right click on the entry you wish to edit from the list and select Edit Outbound Filter.
(Fig 39b. Right click user menu)
(Fig 39c. Edit Outbound Filter)

Deleting an Outbound Filter
To remove an Outbound Filter select the entry from the Outbound Filter list and click the ‘Delete’
button
(Fig 40a. Delete Outbound Filter option)
or Right click on the entry you wish to delete and select Delete Outbound filter
(Fig 40b. Right click user menu)

Tracking
The Tracking section is used to configure GTMailPlus to obtain GPS position from an on board GPS
device or compatible satellite equipment (VSAT or FBB)
(Fig 41a. Tracking Window)
Master can view GPS information in linear format in the Tracking window (as per Fig 41a above) and
the position reports are automatically exported and transmitted to shore.
The position reports are then imported into our shore-side tracking system where owners can get a
visual representation of the vessels current position and position history.
The drop-down button in the top right corner of the Tracking window gives options to filter the GPS
positions displayed.
(Fig 41b. Tracking Window filtering options)

Configuring Tracking
To configure tracking in GTMailPlus, click on the SETUP button at the top of the page
(Fig 41c. Tracking Setup button)
This will open the Tracking Setup window.
On this page you can configure primary and an optional secondary GPS device for the software to
collect data from.
(Fig 41c. Tracking Setup Window)
1. Enable Primary GPS Source

2. All configured connections are listed here – GPS position information can be retrieved from
VSAT or Fleet Broadband connections
3. Select this option if using an external serial GPS device as your primary source instead of your
satellite terminal
4. Used in conjunction with 3. – Select the COM port the serial GPS is connected to
5. Enable Secondary GPS source
6. All configured connections are listed here – GPS position information can be retrieved from
VSAT or Fleet Broadband connections
7. Select this option if using an external serial GPS device as your secondary source instead of
your satellite terminal
8. Used in conjunction with 7. – Select the COM port the serial GPS is connected to
9. Sets the interval at which the software will poll the device(s) for position reports
10. Sets the software to ignore the position report obtained in 9. when vessel movement is
below the selected distance (for example if vessel is stationary or at anchorage)
11. Sets the interval that GPS positions will be reported back to shore regardless of setting in 10.
12. Sets the interval that the GPS positions are exported and transmitted to shore
(Fig 41d. Example Settings for T&T FB250)
(Fig 41e. Tracking Window Populated with GPS Information)
1. GPS position information pulled from T&T FB250

Exported – NO Positions have not been transmitted to shore
2. Exported – YES Positions have been transmitted to shore and showing in shore side tracker
Alerts
The GTMailPlus software can be configured to alert the Master, or any other on board user, of
important system information
(Fig 42a. Alerts Window)
NOTE: Before configuring Alerts, please ensure have ALERTS ENABLED in System Configuration
Enabling and Disabling Alerts

The Enable Alerts option must be activated in the System Configuration menu before the alerts
feature of GTMailPlus will function.
 Click on GTMailPlus TOOLS menu

 Select System Configuration
 Click in the box to ENABLE ALERTS
 Click on SAVE
(Fig 42b. Enabling Alerts in System Configuration)
Disabling alert will stop all configured alerts from being sent.
Configuring Alerts
 In GTMailPlus Dashboard click on Settings
 In the System section on the left hand side click on Alerts
When viewing the Alerts window a message is displayed advising the current status of Alerts
(Enabled or Disabled).
(Fig 42c. Alerts Enabled) (Fig 42d. Alerts Disabled)
When Mailbag Size Exceeds
This Alert will send a notification to the specified address when the outbound mailbag reaches a
certain size (kB)
 Click on the NEW button in the Alerts window

 Click on ENABLED to enable this Alert
 Select ‘When Mailbag Size Exceeds’ from the drop-down menu
(Fig 42e. Example ‘When Mailbag Size Exceeds’ option)
 In the kB in size box you enter the size the outbound mailbag needs to reach (in kilobytes)
before the alert is sent. In the example in Fig 42e above, the user will be notified when the
mailbag reaches 1Megabyte in size.
 The Send alert every x hours drop-down list allows you to configure the intervals at which
the user will be notified. Available options are every 1, 4, 8, 12, 24 or 48 hours. In the
example in Fig 42e above, the user will be notified every 4 hours
 To the following recipient(s) is where you specify which user(s) are to receive the alert.
Click on the ADD button and you will be prompted to enter a valid email address. In the
example in Fig 42e, the user specified to receive this alert is MASTER
(Fig 42f. Alert Email Address List)
 Type in the email address required or use the drop-down list to select the user
 Click on OK to confirm
 Click on ADD to add more recipients or SAVE to confirm
 The alert will now be displayed in the Alerts window
(Fig 42g. New Mailbag Size alert displayed in Alerts Window)
When a High Priority Message has been Queued
This Alert will send a notification to the specified address when the software detects a message sent
with a ‘High Priority’ flag is queued in Outbound Messages

 Select ‘When a high priority message has been queued’ from the drop-down menu
(Fig 42h. Example High Priority Message Alert)
example in Fig 42h above, the user(s) will be notified every hour
Click on the ADD button and you will be prompted to enter a valid email address.
 Type the recipients address or select it from the drop-down list. In the example in Fig 42h
above, the users specified to receive this alert are MASTER and BRIDGE
 The Alert will now be displayed in the Alerts window
(Fig 42i. New High Priority Message alert displayed in Alerts Window)
When Last Successful Connection was More Than
This Alert will send a notification to the specified address when the software detects a successful
connection has not been made for a user defined amount of time.
This is particularly useful if the vessel is using Schedules rather than manual connections as it alerts
the shipboard user of a potential satellite issue


 Select ‘When the last successful connection was more than’ from the drop-down menu
(Fig 42j. Example Last Successful Connection Alert)
 The Hour(s) Ago box is used to specify the time that must elapse between connections
before the alert is triggered
 The Send alert every x hours drop-down list allows you to configure the intervals at
which the user will be notified. Available options are every 1, 4, 8, 12, 24 or 48 hours. In
the example in Fig 42j above, the user(s) will be notified every hour
 Type the recipients address or select it from the drop-down list. In the example in Fig 42j
above, the user specified to receive this alert is MASTER
(Fig 42k. New Last Connection alert displayed in Alerts Window)

When Not All Messages are Transferred Due to Mailbag Settings
This Alert will send a notification to the specified address when the software detects that messages
remain in the Outbound Messages following a successful connection because of Mailbag settings.
This is particularly useful if the vessel’s primary satellite connection is unavailable and message
transfer is restricted over more expensive backup routes. The user is alerted and can check the
messages that have not been transmitted to ensure there are no business critical emails remaining

 Select ‘When not all messages are transferred due to mailbag settings’ from the drop-down
menu
(Fig 42l. Example Restricted Mailbag Transferred Alert)
 The Send alert every x hours is NOT a configurable option as this alert will be triggered
each time all outbound emails are not transferred due to Mailbag settings
 Type the recipients address or select it from the drop-down list. In the example in Fig 42l
above, the user specified to receive this alert is MASTER
(Fig 42m. New Restricted Mailbag Transferred Alert displayed in Alerts window)
When a Message is Queued From
This Alert will send a notification to the specified address when the software detects an outbound
message has been queued from a particular user on board

 Select ‘When a message is queued from’ from the drop-down menu
(Fig 42n. Example Message From Alert)
 Use the next drop-down menu to select the on board email whose outbound message will
trigger the alert
example in Fig 42n above, the user(s) will be notified every hour
 Type the recipients address or select it from the drop-down list. In the example in Fig 42n
above, MASTER will be notified each time user CHENG queues and outbound message
(Fig 42o. New Message From Alert displayed in Alerts window)
Edit an Existing Alert
If you need to disable or otherwise alter any of the configured Alert settings in GTMaiPlus, you can
edit the Alerts from the Alerts window.
To edit an existing alert, click once to select the alert you wish to edit from the Alerts list, then Right
click on the entry and select Edit Alert from the pop-up menu or click on the ‘Edit’ button.
(Fig 42p. Right-click menu) (Fig 42q. Edit Alert option)
Once the required changes have been made to the Alert, click on SAVE
(Fig 42r. Save changes to Alert)

Copy an Existing Alert
To copy an existing alert, click once to select the alert you wish to copy from the Alerts list, then
Right click on the entry and select Copy Alert from the pop-up menu or click on the ‘Copy’ button.
(Fig 42s. Right-click menu) (Fig 42t. Copy Alert option)
This will create a copy of the selected Alert for editing. Make the necessary changes to the Alert and
click SAVE.
(Fig 42u. Save changes to Alert)
Deleting an Alert
To delete an existing alert, click once to select the alert you wish to delete from the Alerts list, then
Right click on the entry and select Delete Alert from the pop-up menu or click on the ‘Delete’
button.
(Fig 42v. Right-click menu) (Fig 42w. Copy Alert option)
You will be prompted to Confirm the deletion – Click Yes to confirm or No to cancel deletion
(Fig 42x. Confirm or cancel Delete Alert)
Communications
Connections
Connections can be managed from this page. Multiple connection profiles can be specified for
connection to the GTMailPlus server depending on the type of Satellite Terminal installed on-board.
Details of creating connection profiles can be found in the Getting Started section.
Adding a new Connection

To create new Connection select the Connections button. You can either create a New connection or
Copy an existing connection for modification.
(Fig 43a. Right click Connection menu) (Fig 43b. New connection option)
(Fig 43c. New connection wizard)
Once the details for the connection have been entered, click Save.
All created Connections are available from the Data Transfer window dropdown.
Edit an Existing connection

To edit an existing Connection select the entry from the Connections list and click the ‘Edit’ button or
(Fig 44a. Right click user menu) (Fig 44b. Edit Connection option)
(Fig 44c. Edit Connection)

Note: All settings apart from the connection NAME can be changed. To change a Connection name
the entry must be Deleted and re-entered with the new name.
Copy an Existing Connection
(Fig 45a. Right click user menu) (Fig 45b. Copy Connection option)
To edit an existing Connection select the entry from the Connections list and click the ‘Copy’ button
or Right click on the entry.
(Fig 45c. Copy Connection)
(Fig 45d. Copied Connection saved)
This will create a Copy of the existing connection which can be edited.
Once the details for the connection have been entered, click Save.
Deleting a Connection
(Fig 46a. Right click user menu) (Fig 46b. Delete Outbound Filter option)
To remove a connection select the entry from the Connections list and click the ‘Delete’ button or
Schedules
Schedules are automatic connections which can be setup to allow GTMailPlus to automatically
connect for sending and receiving of mail.
Enabling and Disabling Scheduler

The Enable Scheduler option must be activated in the System Configuration menu before the
Scheduler feature of GTMailPlus will function
 Click on GTMailPlus TOOLS menu

 Select System Configuration
 Click in the box to ENABLE SCHEDULER
 Click on SAVE
(Fig 47a. Enabling Scheduler from System Configuration menu)
Disabling the scheduler will stop all configured scheduled connections from dialling.
When enabling the scheduler GTMailPlus will attempt to connect with the configured settings.
Note: When using Manual and Scheduled connections together, the Schedule will base its times
from the previous successful connection (provided a previous manual connection was not in
preview mode)
E.g. A Schedule is set to dial every 30 minutes. A manual connection is made at 11:07, the next
scheduled connection will be at 11:37
Adding a New Schedule

 In GTMailPlus Dashboard click on Settings
 In the Communications section on the left hand side click on Schedules
When viewing the Schedules window a message is displayed advising the current status of Scheduler
(Enabled or Disabled).
(Fig 47b. Scheduler Enabled) (Fig 47c. Scheduler Disabled)
(Fig 47d. Right click user menu) (Fig 47e. New Schedule option)
To create a new Schedule select click the Schedules button from the list and either Right click > New
Schedule or click the ‘New’ button.
(Fig 47f. New Schedule Window)


Name: The name of the scheduled connection (Names must be unique)
Enabled: Enable or Disable the scheduled connection
(Fig 47g. New Trigger Window)
Triggers
Triggers are a set of values specifying when GTMailPlus will automatically attempt a Data Transfer
session.
Triggers are configured to be every X number of minutes or hours (e.g. every 10 minutes) or once per
day at a specified time. Triggers can be Added, Edited or Deleted from a Schedule. A single Schedule
can have multiple Triggers.
Connect:
Trigger: Specify the times that GTMailPlus will use to automatically connect to send/receive mail.
Add: Add a new trigger.
Edit: Edit an existing trigger.
Delete: Delete an existing trigger.
Using connection (As primary): Specify an existing connection profile to be used as the primary
circuit.
And connection (As backup): Specify an existing connection profile to be used as the backup circuit.
(If the primary circuit fails GTMailPlus will automatically attempt to dial the backup connection and
complete the Data Transfer session)
Once your schedule has been specified click Save.

GTMailPlus will automatically connect once the specified trigger conditions are met.
Edit an Existing Schedule
(Fig 48a. Right click user menu) (Fig 48b. Edit Schedule option)
To edit an existing Schedule select the entry from the Schedules list and click the ‘Edit’ button or
(Fig 48c. Edit Schedule)

Note: Schedule names cannot be edited. To change a Schedule name the entry must be Deleted
and re-added.
Copy an Existing Schedule
(Fig 49a. Right click user menu) (Fig 49b. Copy Schedule option)
To copy an existing Schedule select the entry from the Schedules list and click the ‘Copy’ button or
(Fig 49c. Copy Schedule)
This will create a Copy of the existing Schedule which can be edited.
(Fig 49d. Copied Schedule saved)

Once the details for the Schedule have been entered, click Save.
Deleting a Schedule
To remove a Schedule select the entry from the Schedules list and click the ‘Delete’ button or Right
click on the entry.
Mailbags
(Fig 52a. Mailbags Window)
Mailbags are sets of rules that can be applied to outbound mail, specifying the total size a single
transmission can be.
Mailbags are assigned to Circuits, allowing users to limit the amount of data sent over a configured
circuit and reduce the communication cost.
Adding a New Mailbag
(Fig 52b. Right click user menu) (Fig 52c. New Mailbag option)
To create a new Mailbag select click the Mailbags button from the list and either Right click > New
Mailbag or click the ‘New’ button.
(Fig 52d. New Mailbag Window)
Mailbag Details:
Mailbag Name: The name of the Mailbag (Names must be unique)
Maximum Size (kB): The size limit of the combined mailbag contents (1024kB = 1MB)
Maximum Messages: The maximum number of emails that can be added to the Mailbag
Mailbag Criteria:
Limit Message size (kB) to: Size limit of Individual messages (1024kB = 1MB)
High Priority Messages: Only include messages flagged as High Priority
Edit an Existing Mailbag
(Fig 53a. Right click user menu) (Fig 53b. Edit Mailbag option)
To edit an existing Mailbag select the entry from the Mailbags list and click the ‘Edit’ button or Right
click on the entry.
(Fig 53c. Edit Mailbag)
Deleting a Mailbag
To remove a Mailbag select the entry from the Mailbags list and click the ‘Delete’ button or Right
click on the entry.
(Fig 54c Confirm delete)
Assigning a Mailbag to a Circuit

Mailbags are assigned to circuits through the Connections screen.
To assign a mailbag to a circuit click the ‘Connections’ button, select the circuit you wish to apply the
Mailbag to and click ‘Edit’ or Right click on the entry.
(Fig 55a. Setting a Mailbag to a Connection)
Tick the ‘Use the following mailbag’ box and select the named mailbag from the drop down menu.
Click Save.
(Fig 55b. Connections screen showing applied mailbag)

(Fig 55c. Data Transfer screen showing Mailbag dropdown menu)
The assigned Mailbag will be shown in the Connections window and can be selected before making a
connection from the Data Transfer window.
Note: When selecting the mailbag from the Data Transfer screen the mailbag will only be used for
the dialled Data Transfer session and will return to the applied setting after the session is
completed.
Tariffs
(Fig 56a. Tariff Window)
Tariffs are sets of costs you can apply to a connection. When selecting the circuit from the Data
Transfer window or using the Quick Dial bar, GTMailPlus will display an estimated cost for
transmitting the data over the selected circuit.
Adding a New Tariff
(Fig 56b. Right click user menu) (Fig 56c. New Tariff option)
To create a new Tariff select click the Tariffs button from the list and either Right click > New Tariff
or click the ‘New’ button.
(Fig 56d. New Tariff window)
Description: Name of the Tariff (must be unique)

Airtime Rate is (USD): Charge per unit in USD (Units can be Time (Seconds or Minutes) based or Data
(Megabit (Mb), Kilobyte (kB) or Megabyte (MB) based)
With billing increments of: What unit (Seconds, Bytes (B) Kilobytes (kB) or Megabyte (MB)) the
airtime provider charges for connections.
Minimum charge of: If there is a minimum charge per connection
Modem Synchronisation: How many seconds are spent between dialling the connection and being
‘online’ (used for time charged connections)
Overhead (%): How much (in percent) of the total transmission size is used for ensuring the data is
transmitted correctly
Average Speed (kB/Minute): How much data (In kB) is transferred per minute (used for time charged
connections)
Note: Examples have been included in order to build your own Tariff files.
Edit an Existing Tariff
(Fig 57a. Right click user menu) (Fig 57b. Edit Tariff option)
To edit an existing Tariff select the entry from the Tariffs list and click the ‘Edit’ button or Right click
on the entry.
(Fig 57c. Edit Tariff)
Copy an Existing Tariff

(Fig 58a. Right click user menu) (Fig 58b. Copy Tariff option)
To edit an existing Tariff select the entry from the Tariffs list and click the ‘Copy’ button or Right click
on the entry.
(Fig 58d. Copy Tariff)
(Fig 58e. Copied Tariff saved)
This will create a Copy of the existing Tariff which can be edited.
Once the details for the Tariff have been entered, click Save.
Deleting a Tariff
To remove a Tariff select the entry from the Tariffs list and click the ‘Delete’ button or Right click on
the entry.
Tariffs are assigned to circuits through the Connections screen.
Assigning a Tariff to a Connection

To assign a Tariff to a circuit click the ‘Connections’ button, select the circuit you wish to apply the
Tariff to and click ‘Edit’.
(Fig 60a. Selecting the Tariff)
Tick the ‘Use the following Tariff’ box and select the named tariff from the drop down menu.
Click Save.
(Fig 60b. Connections Window with Tariff applied)
The assigned Tariff will be shown in the Connections section main screen.
(Fig 60c. Cost Estimation based on Tariff file data)
GTMailPlus will use the information provided in the Tariff to estimate a cost of the connection based
on the contents of the Mailbox. This will be displayed on the Data Transfer screen when selecting the
Connection.
Help
(Fig 61a. Help window)
The Help window contains telephone contact information for GTMailPlus Support and an at-a-glance
view of all GTMailPlus services states. Any element unable to run properly will display a red X.
The Help window can also be used to generate an email message straight to the GTMailPlus Support
team with an option to include important information about your installation that will aid in the
quick diagnosis and resolution of any issues with the system
Using the drop down menus you can select dates to include relevant log files, the system
configuration and associated data.
(Fig 61b. Log date selection)
This message can be copied to any other required address and notes can be added to the message.
(Please include a description of the problem in the Notes field)
To create the message, click the ‘Send’ button.
(Fig 61c. Completed Support Message form)

A notification will appear when the message has been added to the outbound message queue.
(Fig 61d. Support message Generated)
(Fig 61e. Message Queued)

Toolbar
The Dashboard Toolbar contains links to all the previously mentioned sections with additional
features.
(Fig 62. Toolbar)

File
Exit: Close the Client Dashboard
(Fig 63. Toolbar File menu)
View
The menu bar ‘View’ allows a shortcut to all the previously mentioned menus:
Launch Webmail, Home, Outbound Messages, Data Transfer, Settings and Help
(Fig 64. Toolbar View menu)

Tools
The ‘Tools’ menu bar gives the user the option to view and change configuration settings, create,
schedule and restore backups and change the password for the current user
(Fig 65. Toolbar Tools menu)
System Configuration
The System Configuration option allows the user to view and change basic GTMailPlus configuration
settings. For a more comprehensive view of Settings please select the Settings option from the
GTMailPlus Dashboard
General
Default Username: The ‘Default User’ is the account where messages are automatically delivered if
the recipient email address is not configured on board. The suggested Default is the Master account.
Postmaster: The Postmaster is the account used to send system messages (Such as Non deliverable
reports (NDR’s)) to other users on board the vessel or to external senders. The suggested default is
the Master account.
Enable SMTP Authentication: SMTP Authentication is required for certain email clients in order for
them to communicate with GTMailPlus (Please check your email client documentation or Help
section for more information)
SMTP Maximum message Size (MB): Set the maximum individual message size permitted (Default
10MB)
Enable Scheduler: Enable or Disable all configured schedules
Enable Alerts: Enable or Disable all configured alerts
(Fig 66a. Toolbar System Configuration menu)

Account
Account ID: Username for communication with the GTMailPlus Server
Password: Password for communication with the GTMailPlus Server
Licence Key: Individual licence key for the account
Account Name: The name that appears on correspondence sent from the vessel.
Email Address: The primary email address for the account.
Note: Account details are available from the H2ODashboard (shore) or by contacting your office.
(Fig 66b. Toolbar Account menu)
Ports
The ports menu is where the communication ports used for GTMailPlus are specified
POP3: POP3 Communication port (default: 110)

IMAP: IMAP Communication port (default: 143)
SMTP: SMTP Communication port (default: 25)
Webmail: Webmail port (default: 8080)
(Fig 66c. Ports Menu)

Dashboard
Show Notifications: Enable/Disable the system tray notification window
Time (s): Set the duration the window displays for (in seconds)
(Fig 66d. Dashboard Menu)
Maintenance
Remove old files after ‘x’ months: Housekeeping setting. GTMailPlus log files and other software
files that are no longer required will be purged by the system
Keep the last ‘x’ backups: Set the number of backups the system will hold (does not apply to
exported backups)
(Fig. 66e. Maintenance Menu)

Create Backup
The Create Backup option can be used to take an immediate backup of the GTMailPlus configuration
and emails stored in Webmail. The backups are always stored within GTMailPlus (see Restore
Backup) and there is the additional option to Export a Copy of the Backup to a location of your
choice.
(Fig 67a. Create immediate backup stored in GTMailPlus)
To Export a Copy of the Backup to another location, click in the Export a Copy of the Backup box to
enable the option, then click on the ellipsis button on the right of the Create New Backup window to
select the alternate location to store the backup
(Fig 67b. Exporting a copy of the backup)
Browse to the location you wish to store the backup or click on Make New Folder to create a new
location
(Fig 67c. Creating new location for backup)

Click on OK and the location of the exported backup is displayed
(Fig 67d. Location of Exported Backup)
Click on Create Backup to begin the backup process
(Fig 67e. Confirmation Backup is being generated)
The Backup procedure will then begin. You can go to Restore Backup section to view the progress of
the backup.
Once completed the local backup will be available for selection from the Restore Backup menu of
GTMailPlus and the exported copy of the files will be stored in the location you chose.
(Fig 67f. Backup stored locally in GTMailPlus)

(Fig 67g. Backup files stored in selected location)
Backup Scheduler
As well as immediate backups you can set GTMailPlus to automatically perform backups on a fixed
schedule between 1 and 14 days.
Like the immediate backup, the scheduled backups are always stored within GTMailPlus and there is
the additional option to Export a Copy of the scheduled Backup to a location of your choice.
To create a Backup Schedule select the Backup Scheduler option from the Tools menu
(Fig 68a. Backup Schedule page)
Ensure ENABLED is checked and set the frequency (in days between 1 and 14) of the scheduled
backups.
If applicable, enable the option to Export a Copy of the Backup and select the location you wish to
store the backup
Click on the SAVE SCHEDULE button – a backup will be performed immediately and repeated at the
frequency specified
To check on the progress of the backup check the Restore Backup menu
Note: While pending status is showing YES the backup is in progress.

You will not be able to restore from a backup while Pending status is YES
(Fig 68b. Progress of Backup from Restore Backup menu)
Restore Backup
Backup points are stored locally in GTMailPlus and in the exported location of your choice and can be
used to restore configuration and emails back to the point where the backup was taken.
Note: Any emails received since the backup was taken will be lost when the system is restored!
Restoring from a Locally Stored Backup

To restore from a locally saved backup select Restore Backup from the Tools menu and from the
Source dropdown menu select Local Backups
(Fig 69a. Restore Backup window)
The window shows all locally stored backups in Date/Time order.

Click on the Date/Time you wish to restore GTMailPlus back to then click on Restore button
(Fig 69b. Local Backup selected)
User will be warned that existing data will be cleared upon restore and prompted to confirm. Select
Yes to proceed with the restore or No to cancel
(Fig 69c. Restore confirmation window)
Upon selecting Yes from the restore confirmation window the GTMailPlus configuration settings and
emails will be restored to the point when the backup was taken
When restore is complete the user will need to ensure the GTMailPlus Dashboard is restarted.
The software will prompt the user to do so and also attempt to restart the dashboard itself.
(Fig 69e. Dashboard prompt) (Fig 69f. Software restarting dashboard)
Click on OK and RUN to complete the Restore
Restoring from an Exported Backup

To Restore GTMailPlus from a previously exported backup, select Backup File from the Source
dropdown menu of the Restore Backup window and click on RESTORE
(Fig 70a. Backup File selected)
A Windows browser will open for the to navigate to the folder the backup was exported to
(Fig 70b. Exported Backup file in user defined folder)
Double-click on the required ‘.BCK’ file

Note:
- When the Backup is exported, 2 files are created – a ‘.BCK’ file and a ‘.DAT’ file (refer to
Create Backup Fig 67g.). Both files are required by the system to complete the restore,
but only the ‘.BCK’ file will be listed in the browser when restoring
- The ‘.BCK’ filename begins with the date and time the backup was created – in the
example in Fig x above the backup date/time is 20131223163842 this is year, month,
day, hour, minute, second and equates to 16:38:42 on 23rd December 2013
User will then be prompted to and advised that the GTMailPlus configuration settings and emails will
be restored to the point when the backup was taken.
(Fig 70c. Restore Confirmation Window)
Upon selecting YES the restore will begin.
When restore is complete the user will need to ensure the GTMailPlus Dashboard is restarted.
The software will prompt the user to do so and also attempt to restart the dashboard itself.
(Fig 70d. Dashboard prompt) (Fig 70e. Software restarting dashboard)
Click on OK and RUN to complete the Restore
Change Password
The Change Password menu allows the currently logged in user to change their password.
When changing passwords the user is prompted with 3 boxes to complete.
(Fig 71. Change Password menu)
Your Old Password: User needs to enter current password for authentication
Your New Password: User enters their new chosen password
Confirm Password: User re-enters their new chosen password
Help
The Dashboard Help menu contains 2 options, Check for Updates and About.
(Fig 72. Help menu)
Check for Updates

The Check for Updates option work in conjunction with the Over the Air Update feature of the
GTMailPlus Dashboard.
Subscription to receive Over the Air Updates is at owner’s discretion.
If subscribed, the vessel will receive GTMailPlus software updates as soon as they are released via
email.
If Over the Air Updates are enabled on shore there are 2 available options:-
1- Ask Vessel Before Sending Updates

2- Always Send Updates to Vessel
Ask Vessel Before Sending Updates

If ‘Ask Vessel Before Sending Updates’ is selected onshore, vessel will receive a pop-up notification in
GTMailPlus advising there is an update available
(Fig 73a. Pop-up notification advising of update)
If you do not wish to receive the update at that time click on Not Now to clear the pop-up box.
To download the software at a later time go back to the Dashboard Help menu and select Check for
Updates.
The pop-up box (Fig 73a) will reappear – Select Yes
A small confirmation email will automatically be queued to send back to the shore on your next
connection
(Fig 73b. Confirmation message queued)
Once the confirmation is received by the shore server, the GTMailPlus software update will be sent
to the ships mailbag.
After next scheduled data connection the GTMailPlus software update will be downloaded
After Receiving an Over the Air Update

When an Over the Air update has been received, you will be prompted with the below pop-up
notification
(Fig 74a. Notification that update has been received)
The upgrade can be deferred to a later time by selecting Not Now

To install the upgrade at a later time go back to the Dashboard Help menu and select Check for
Updates.
The pop-up box (Fig 74a) will reappear – Select Yes
You will also be reminded of the pending upgrade every 15 minutes up to a maximum of 10 times at
which point the software will automatically install
Upon Selecting YES (or Not Now 10 times) the software will automatically update
(Fig 74b. Shown while software is updating)
Once complete, restart GTMailPlus and the software is updated
About
(Fig 75. About Screen)
The About screen shows the current installed version information of GTMailPlus.
Additional Assistance
Finding Computer Name
From the ‘Start’ menu select ‘Control Panel’
(Fig 76a. Accessing the Control panel)
Double click the ‘System’ icon
(Fig 76b. System Icon)
Select the ‘Computer name’ tab. The computer name will be listed next to Full Computer name.
(Fig 76c. Computer Name Tab)

Finding Computer IP Address

To find the IP Address of your computer please do the following:
(Fig 77a. Run)
From the ‘Start’ menu select ‘Run’
(Fig 77b. Running CMD)
In the ‘Run’ window type: cmd

Click OK
The command prompt will open.
(Fig 77c. The command prompt window)
In the Command Prompt window type: ipconfig

Press Enter
The following information will be displayed:
(Fig 77d. Ipconfig information)
The systems IP Address will be displayed in the window (Typically listed under Ethernet adapter
Local Area Connection)
What Versions of .NET do You Have on Your Computer?

You can check your installed versions of .NET by navigating to Microsoft.NET\Framework under your
Windows folders. The complete path is usually C:\Windows\Microsoft.NET\Framework
Each of the installed .NET versions will have its own folder.
(Fig 78. Microsoft.NET Framework Version Information)
Note: Microsoft .NET framework 4.0 is required for GTMailPlus.

If you do not have the required .NET framework installed on your PC and it was included in
the download package it will be installed automatically.
H2OSatellite has a dedicated team of support engineers ready to assist with technical issues and
queries. Our support team have many years of practical knowledge in the field of satellite
communications and messaging.
We pride ourselves on providing a quality professional service.

If you have any comments, suggestions or are experiencing any issues with the GTMailPlus software
please contact our specialised support team via email.
Email: support@h2osatellite.com
They will endeavour to respond to your query as soon as possible.
Contact information:
H2O Satellite UK Tel: +44 (0) 1925 818 918

H2O Satellite Fax: +44 (0) 1925 814 192
H2O Satellite Singapore: +65 68714821

GT Mail Plus

Hochgeladen von

Dokumentinformationen

Originaltitel

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

GT Mail Plus

Hochgeladen von

Copyright:

Verfügbare Formate

GTMailPlus Installation Guide and User Manual

© 2014 Global Technology Ltd

Printed: September 2014

Editor Date Software Version

How to install and Configure GTMailPlus

Pre-Configuration Check List

 Your internet/FBB connection is active

GTMailPlus is downloadable from the H2O Web Dashboard in .zip format.

The download page is split into 3 sections:-

to automatically perform the initial configuration of the GTMailPlus software. When

Starting the Installation

Note: Microsoft .NET framework 4.0 is required for GTMailPlus.

(Fig 1a. MS.NET 4.0 check/installation)

(Fig 1b. Installation)

(Fig 1c. Installation)

Click Next to continue with the installation.

(Fig 1d. Licence agreement)

(Fig 1e. Installation type)

Complete will be selected automatically. Please click Next to continue.

(Fig 1f. Starting the installation)

Click Install to continue.

(Fig 1g. Installation)

(Fig 1h. Completing the installation)

(Fig 2a. Configuration Wizard window)

Four user accounts are created by default on installation:

(Fig 2b. Configuration Wizard account details)

Enter the GTMailPlus account details as supplied.

(Fig 2c. Prefix option)

(Fig 2e. E-mail received with prefix option disabled)

(Fig 2f. Default User and Postmaster)

Select the Default User from the dropdown menu.

Select the Postmaster from the dropdown menu.

Adding a New User

Enter the following information:

(Fig 3c. New user)

(Fig 4a. Edit user)

(Fig 4b. Edit user screen)

Once your changes are complete, click Save.

(Fig 4c. Configuration Wizard screen)

The Account Configuration is now complete.

Getting Started – Email

Webmail can be accessed by:

Clicking the Launch Webmail link from the GTMailPlus Dashboard

The login screen will appear after a few moments.

(Fig 5a. GTMailPlus Webmail Login prompt)

(Fig 5b. GTMailPlus Webmail loading)

Configuring an Alternative E-Mail client

Microsoft Office Outlook 2010

(Fig 6a. Start Menu) (Fig 6b. Microsoft Outlook Icon)

(Fig 6c. Outlook 2010 Add Account)

(Fig 6d. Outlook 2010 Add Account wizard)

(Fig 6e. Outlook 2010 Add Account wizard)

(Fig 6f. Outlook 2010 Manually Configure)

(Fig 6g. Outlook 2010 Internet E-Mail)

(Fig 6h. Outlook Account settings)

You are now asked to enter your email account details.

Configuring the Communication Server Configuring a Networked PC

(Fig 6i. Outlook SMTP Settings)

(Fig 6j. Outlook Test Account Settings)

(Fig 6k. Outlook Test Success)

(Fig 6l. Outlook Wizard completed)

Click on Finish to complete the setup.

Follow the instructions above until reaching this screen.