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“Compare and Contrast Movies Chak De! India and Gulab Gang on Organization Behavior
perspective”
Submitted to
By
Group-3
Lovlin Swain, Shruthi Devarakonda, Dhairya Goel, Shivam Singh,
Aditya Singh Rathore & Vikas Mehta
MBA 2018
On 20 March 2019
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LETTER OF TRANSMITTAL
Dear Madam
Subject: Report on “Compare and Contrast Movies Chak De! India and Gulab Gang on
As per the guidelines provided by you during the classroom discussion, we Group-3, MBA-2018
hereby submit a report on the case titled “Compare and Contrast Movies Chak D! India and
Gulab Gang on Organization Behavior perspective”. This report has been prepared after going
through the entire movies and scrutinizing the facts and assumptions from OB perspective. The
report making has enabled us to focus on various traits pertaining to human and organization
behavior like team dynamics and leadership, needs theory, team development stages, decision
making model, influencing tactics, power and ethics etc. which is an interesting experience.
We would request you to kindly evaluate the same and provide your valuable inputs.
Group-3
MBA-2018
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EXECUTIVE SUMMERY
Chak De! India and Gulab Gang are two movies based on various Stages of Team Development,
Perception, team dynamics, and motivational techniques. Both these movies helped us to
understand the behavioral traits that prevails in different organizations. They touch upon various
concepts like conflict management, loyalty, motivation, stress management, leadership,
negotiation, etc. Both the movies have been compared on various behavioral points and rating
and recommendations has been given for the same, as well.
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TABLE OF CONTENT:
1 Letter of Transmittal 03
2 Executive Summary 04
5 Solutions Measured (How has the protagonist dealt with the problems?) 14
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SITUATION ANALYSIS
Chak De! India is a 2007 Bollywood movie produced by Yash Chopra. The story in the movie
deals with the Women’s Indian Hockey Team and the mental aspect arisen between the players,
coach and the audience. Shah Rukh Khan is the main protagonist in the movie who was the
captain of the Indian Hockey Team when they lost the final match to Pakistan and later goes on
to coach the Women’s Hockey Team to rectify his image. When he meets the team, he
understands that it was merely just a group of 16 people with diversified goals. The plot then
revolves around Kabir Khan turning this group of 16 people into a team with a common vision
and drive the team to paramount. Chak De! India is a social movie that clearly and explicitly
showcases a variety of Behavioral aspects of human beings like: Motivation, Perception,
Leadership, Team Dynamics etc.
Gulaab Gang is a 2014 Bollywood film shoot by Soumik Sen. It is centered around the struggle
that Indian women undergo in the male chauvinist society. The story is based on vigilantes of
Bundelkhand who try taking up the issues that women face in that village. The story revolves
around Rajjo (Madhuri Dixit), who hardened by the abuse of her stepmother and social
discriminations at a tender age, starts a Community Home for girls and women and named the
people of this Home as the Gulaab Gang. It is an all women gang whose main aim is to fight the
social injustice that women are facing in the society. The girls in the community are taught to
read and write by Rajjo herself and the women in the community create self-employment by
weaving sarees and grounding spices. The community women are also trained on self-defence.
The gang under the leadership of Rajjo believes that when they can’t resolve an issue verbally,
they must lift their axes. The real struggle starts when an unethical, avaricious and unscrupulous
female politician (Sumitra Devi) enters the scene. Sumitra, without even the slightest guilt, starts
using people, including the Gulaab gang, for fulfilling her political desires. The movie then
revolves around how Rajjo fights back the venomous Sumitra Devi. This social movie has
various instances which showcases different human and organization behaviors like team
dynamics, trust, ethics etc.
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Main Cast of Gulab Gang: Main Cast of Chak De! India:
Cause and Effect Diagram is prepared to find causes that can be allied with the personality traits
of the character of the two movies. The individual personality trait eventually leads to various
organization behavioral traits.
The mentioned personality traits of each of the movie character in the Cause and Effect Diagram
has been evaluated taking into the various instances/scenes/dialogues happened throughout the
movies. The traits have been unanimously agreed upon by the team member of the OB, Group-3.
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Chak De! India:
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Gulab Gang:
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PROBLEM DEFINITION
Various Organization Behavior traits focused on Chak De! India and Gulab Gang are team
dynamics and leadership, needs theory, team development stages, decision making model,
influencing tactics, power and ethics etc.
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2. Motivation Theories:
2.A. Theory X and Theory Y: Senior player Bindia Naik can be associated to Theory X
and Vidya Sharma, the captain falls under Theory Y
2.B. Equity Theory: The problem arises because of the designation of the team captain
between Bindia Naik and Vidya Sharma
2.C. Reinforcement Theory: We can relate the positive reinforcement theory to the scene
where Kabir Khan appoints Vidya Sharma as the Captain of the team. The Punishment
Reinforcement can be seen during the practice session when the fight between Balbir
Kaur and Soimoi breaks out and they are asked to leave the field. Also, when Bindia Naik
is asked to sit out of the game despite being the most experienced player, we can see the
Punishment reinforcement at work.
Players had to cope up with the norms of the team like sleeping in the beds allocated to
them and listen to the coach. They had to keep their ego aside and adjust to perform as a
team.
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4. Conflict Management:
There is a natural difference between the various players in the movie and sometimes the
coach deliberately creates some conflicts between himself and the team in order to bond
the players together and form a team. As a result, players encourage each other and work
upon their weaknesses. Finally, both Komal and Preety set aside their personal
differences and give priority to the team goal to achieve the common target – the World
Cup.
2. Motivation Theories:
There were multiple instances where motivation was showcased in the movie. The
following are some of them:
When Kajri was thrown out of her house, her safety and social needs were not in place.
She then was going to commit suicide. The Gulaab Gang then saw her and saved her
from doing so. She eventually became a part of the gang where in her basic needs were
satisfied.
When Arun, the son of the politician, raped a girl from the village, the gang got enraged
regarding this issue. Rajjo then tried to put it in front of the higher authority (Sumitra
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Devi), who tried to overpower the situation by offering bribe. This made the gang even
more furious as they didn’t get the lawful justice (social need). To fight for this need of
theirs, Rajjo eventually enters politics. Basically, they were self-motivated.
Sumitra Devi’s extrinsic factor/hygiene factors were fulfilled but she had an urge to
fulfill her intrinsic factors which made her fight dirty politics to win the elections.
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SOLUTIONS MEASURED
(How has the Protagonist dealt with the problems?)
In Chak De! India, Kabir Khan (Shah Rukh Khan) was appointed the coach to the Women’s
Hockey Team to rectify his image, that he had lost during his tenure as a captain to the Indian
Hockey Team. When he meets the team, he understands that it was merely just a group of 16
people with diversified goals. Kabir Khan then tries to turn this group of 16 people into a team
with a common vision and tries to drive the team by using various leadership skills, influencing
tactics, making decisions, working on the needs of the team players etc. At the end, the women’s
hockey team wins the World Cup and thus Kabir Khan gets back his pride and glory back. Also,
he gets successful in creating a confident and winning team.
In Gulaab Gang, Rajjo (Madhuri Dixit) is the protagonist.Rajjo from her early childhood
struggles for her rights in the male chauvinist society. After strating up a Community Home for
girls and women (Gulaab Gang) she tries to fight against the social injustice that women are
facing in the society. She specifically emphasizes on girl’s education and self-defense. The gang
under the leadership of Rajjo believes that when they can’t resolve an issue verbally, they must
lift their axes. Rajjo’s actual role as a leader is significant at the point when she fights back an
unethical, avaricious and unscrupulous female politician (Sumitra Devi) by using her consistent
decision-making skills, coercive power and transformational leadership. At the end, she deals
with the unethical social norms by fighting back hard and breaking the gender stereotype.
ANALYSIS
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(Learning from the Movies)
Learnings from Chak De! India:
All in all, we can say that Chak De! India is a well-researched and and very artfully curated
movie having plethora of Organizational Behavior theories put into practice. It serves as a great
example to learn about various Human Behavior components and that the Whole is greater than
the Sum of Parts. We also learnt that, autocratic leadership style is more effective in a diversified
team with differing goals so that the cohesion amongst the team members is channelized into the
right direction for the common objective attainment.
From the movie, we learnt how a team under a democratic leadership style works. In a plot like
the one set in Gulaab gang, motivation is self-driven due to the unethical social norms and
stereotype perception of the society against a certain group of people.
EVALUATION
(Compare & Contrast: Which Movie dealt it better?)
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2. Contrast between Chak de! India & Gulaab Gang:
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RATINGS & RECOMMENDATIONS
As per our team’s perspective, we believe that every movie teaches us something. Movies at any
time, portray the prevalent human behaviour in society and one can learn many behavioural cues
from them. Our team rates Chak De! India and Gulab gang at 4.5/5 and 4.5/5 respectively.
Chak De! India teaches a leader how a diversified team can be united and how autocratic
leadership style is not always bad. It teaches a leader how to manage conflicts and how to
motivate the team to attain a common goal. One instance which teaches a lesson is when the
protagonist leaves the team to work on its own after the team complaint against him. If it would
have been a real-life situation, it is recommended that the leader should not leave his team rather
should make them understand and take them into confidence by being transparent and
mentioning the reasons for every action of his.
Similarly, Gulaab Gang teaches that it is not always the leader who motivates, it is also the
situation that motivates too. It also teaches to take the right decision at the right time. Further, it
is recommended that, when the opposite team is strong and powerful, it’s important to gauge
their strength before fighting back. It would help to plan and counterattack the opposition in a
better manner.
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