The Professional Certification for e-Business and Security Consultants

http://www.eccouncil.org
http://www.eccouncil.org 1
EC-Council
EC-Councill
 Introduction

The International Council of Electronic Commerce Consultants (EC-Council) is a professional

organization established in USA, with headquarters in New York hosting members and affili-
ates worldwide. With the projected growth of web site addresses growing from about 10 million
today to 35 million by the year 2004, there is a huge increase in demand for qualified Electronic
Commerce professionals. As a result, EC-Council offers several options for aspiring and prac-
ticing Electronic Commerce professionals to study topics identified as web industry standard
skills for Electronic Commerce professionals.

The e-business certification courses from EC-Council combine both business and technical
training to give you the solid background necessary to build successful e-businesses. The EC-
Council e-Business certification program is built on proven e-business techniques, like open
standards, scalability, availability and security.

http://www.eccouncil.org 3 EC-Councill
“ There’s no magic formula
for e-business success. It
requires vision, execution
-- and an integrated, flexible
technology infrastructure.
That’s why more and more
companies are relying on
EC-Council’s accreditation
of e-Business skills.
”
 Mission Statement The Vision
The mission of the International Council As the Internet evolves, the role of the
of Electronic Commerce Consultant (EC- E-commerce consultant will evolve with
Council) is to: it. EC-Council envisions itself as a com-
munity of common interest, where individ-
Foster professional standards uals can find common ground for commu-
nication and education, regardless of their
Provide for communication among all specific responsibilities or abilities. This
E-commerce professionals, including organization will be open to anyone in the
corporate e-commerce consultants in gov- world who believes in our philosophy and
ernment, business, and education, indepen- sincerely desires to enhance their capabili-
dent consultants, and aspiring e-commerce ties and that of the E-commerce. It will
Mission

professionals such as students be administered by its members in accor-

dance with democratic principles.
Provide for education through the develop-
ment of curriculum, publishing of articles
and books, professional papers, and the
sponsoring of seminars and conferences

Stimulate the continued growth of the

E-commerce by providing a forum for
the raising of new ideas and an effective
mechanism for dialog on these issues

Provide security, legal and marketing

white papers in E-commerce as well as an
area on the latest trends in the Internet on
each of those items

Provide accreditation for E-commerce

certification and training programs
The vision:

http://www.eccouncil.org 5 EC-Councill
“Technoholic” author gives advice to e-marketers collected from
companies such as AOL, Amazon.com, Buy.com and others. Some tips:
empower customers to help themselves, provide live chat assistance, don’t
go stale, track your effectiveness.
 EC-Council has developed a certification
program that combines relevant education
with an examination assuring professional
competency.
Education is one of the key areas for E-
Commerce consultants. Due to the Internet’s
rapid evolution into electronic commerce and
full-featured information delivery system,
professionals are having to learn a whole new
range of skills. EC-Council will provide for
its member’s professional education through
its strategic alliances with multiple academic
and Internet training institutions, offering
Benefits
discounts on world renowned training classes.
Our experts write reviews in Internet security,
marketing, telecommunications, product, and
legal information for those who are members
of the association. This information is designed
to provide the latest information on firewalls,
encryption and similar security concerns, and
techniques for successfully marketing web sites
including: the latest on electronic commerce
issues, Internet Law, intellectual property
rights, domain names, and copyright law.
Not everyone is in a position to avail themselves
of professional training courses. Online training
will be provided by both self-study tutorials on
the Association Web Site and by a set of links
to organizations that provide quality education
materials. Those who desire the self-study
approach will find the necessary information
here to improve skills and learn new
techniques. In addition, our website will keep
on top of the latest breaking news of interest to
e-commerce consultants.
http://www.eccouncil.org 7 EC-Councill
The EC-Council will provide free technical
support to its members in many critical
areas pertaining to E-Commerce through its
Technical Support Service. These areas include
graphic design, page layout, marketing tips,
CGI, Java, and security information.
An Employment Information Section will
provide member information on prospective
positions of employment. Our corporate
members will be able to use this service to offer
employment opportunities to E-Commerce
professionals worldwide.
E-Commerce professionals are increasingly
being called upon to develop more
sophisticated web sites, and to produce them
more quickly. In response to this demand a
wide variety of new software-development
tools have come on the market. EC-Council
will provide its members with information of
the latest developments in this area, including
comparative reviews.
Our conference will allow us to get together to
learn the latest news regarding our interest in
the E-Commerce profession. We will also have
an opportunity to network with other members
from around the world.
The EC-Council is currently working with many
internationally recognized corporations to
offer discounts to our members. This includes
reduced rates for our members on magazine
subscriptions, telecommunications, insurance,
software, hardware, and much more.
“ The firms with
the most highly
e-Business
educated
workforce enjoy
above average
productivity and
profitability
”
 EC-Council members are a diverse group from • Entrepreneurs interested in starting or
around the world composed of academicians who are currently running e-commerce
and practitioners in e-commerce and related venture
field. EC-Council members include:
• Authors and journalists who write
• Software and infrastructure designers about e-commerce
and developers
• Venture capital partners and
• College professors and graduate associates,
students
• Investment banking professionals
• E-commerce marketing professionals
Membership

• Legal Professionals serving Internet

• HR professionals clients,
Professional training and college
• CFOs and other accounting education or curriculum planners,
professionals serving e-businesses

• B2B and B2C e-commerce

professionals

• IT directors and managers Members

• Network architecture design and
support professionals

• Graphic designers

• Media buyers

• Public relations professionals

• Supply chain and procurement

professionals

• International Sales & Marketing

professionals

• Internet consultants

• Providers of Web site design,

development and deployment

http://www.eccouncil.org 9 EC-Councill
The EC-Council’s e-Business
courses raised the level of
awareness of e-business orien-
tation for all new projects and
their strategic direction.
 Eligibility Requirements
To qualify for membership an applicant must:

Agree to abide by the EC-Council’s Code of Ethics

Agree to provide and keep current all required information to EC-Council (which will be kept
strictly confidential)
Must be in or intend to enter the e-commerce profession or a related field

Participate by providing feedback, comments, publications, or by being directly involved with

various activities of EC-Council (e-mail feedback is always welcome)
Eligibility

Inform others in the field about EC-Council . EC-Council will never sell or distribute to any third
party any membership information. EC-Council ’s officers and employees abide by the EC-Coun-
cil Code of Ethics, which restricts unauthorized access or use of any such information. EC-Coun-
cil places special decoy names and addresses in its database to determine if any other party is
using the name list and take immediate legal action.

EC-Council adheres to the privacy guidelines set by the Privacy Alliance organisation. http:
//www.privacyalliance.org/

EC-Council will use membership information to do research into the growth of the e-commerce
professionals’ community, including demographics, types of employment, education, etc. All such
research will be made available to EC-Council members.

http://www.eccouncil.org 11 EC-Councill
“Accreditation by AIP
demonstrates that
the selected curricula
and examinations
meet the high
standards set by the
AIP Certification
Accreditation
Council. The process
involves expert peer
review by authorities
on the subjects
covered.
”
 Accreditation

The International Council of E-Commerce firm specializing in professional certification

Consultants (EC-Council) is an independent,
membership supported organization whose
mission is to set professional standards and
provide certification for e-Business profes-
sionals. EC-Council is a member of National
Organization for Competency Assurance
(NOCA) and follows NCCA guidelines for
NCCA accreditation.
EC-Council also follows the draft standards set
by the ISO COMMITTEE ON CONFORMITY
ASSESSMENT (CASCO).
methodology. And all the questions on the
certification exams have been reviewed and
approved by a group of subject experts on
behalf of EC-Council.
EC-Council is recognized as a leading e-Busi-
ness industry standard by several professional
associations. The EC-Council certification
credentials are endorsed and recognized by
Association of Internet Professionals (AIP).

The EC-Council e-Business certification has

been developed with the highest professional
standards. The principles and processes
employed by EC-Council conform to the
Standards for Education and Psychological
Testing. The EC-Council approach has been
audited and validated by a psychometricians

http://www.eccouncil.org 13 EC-Councill
 How do you create the perfect e-Business
solution if you don’t even know where to begin?
The EC-Council certification program is
designed to address this problem. It has
established universal set of standards on
which human resource departments can
rely. E-Business web-related work is gaining
recognition as a distinct profession, and it
is being compensated accordingly. A recent
Computerworld survey found that the average
Certification
compensation for a E-Commerce consultant
is over $75,000. A similar 2001 survey by the
American Electronics Association showed that
e-Business consultants may earn significantly
more than their counterparts in other high-
tech industries. E-Business professionals with
project management skills are in the highest
demand and are the most highly compensated.
The EC-Council certification, is based on
definitions of job functions and skill sets
in the three key areas: technical, content
management, and business management. These
definitions have been developed by a broad
coalition of industry and academic experts, and
the skill set definitions have been adopted by
the U.S. Department of Labor. In the technical
area, skill sets include such topics as Customer
Relationship Management, e-Procurement,
Supply Chain Management, Business Process
Re-engineering. Web business management
includes principles of finance, legal issues,
project management, and cyber marketing
as they apply to E-Commerce web-related
activities.
EC-Council, certification is designed to provide
the foundation needed by every Electronic
Commerce Professional. EC-Council curriculum
provides broad range of skills and knowledge
http://www.eccouncil.org 15
needed to build and manage an organization’s
E-Commerce web site and to coordinate
with other inside and outside resources to
accomplish that organization’s electronic
commerce goals.
EC-Council addresses skill sets and knowledge
in the areas of:
e-Business Security
Customer Relationship Management (CRM)
Supply Chain Management (SCM)
Enterprise Resource Planning (ERP)
Cyber Marketing
Knowledge Management
Project Management
Business Process Re-engineering (BPR)
CyberLaw
Business Intelligence
Data Warehousing
There are six certification tracks under EC-
Council accreditation body:
1. Certified e-Business Associate
2. Certified e-Business Professional
3. Certified e-Business Consultant
4. E++ Certified Technical Consultant
5. Certified Ethical Hacker
6. Computer Hacking Forensic Investigator
EC-Councill
“I need to get the
competitive edge
over my peers,”
says Jefferey, a mar-
keting executive at
Lexmark. in Phila-
delphia.

“E-Business is at
the forefront for
the business deci-
sion-makers of the
future.”
 This is a small sample of the various jobs available once you are certified as an EC-COUNCIL
e-Business Consultant. While some of the titles have been around for a while, new titles emerge
daily. Even industry analysts and recruiters are having a hard time keeping up with the new
terminology of the IT and e-Commerce workplace. Many companies come up with their own
unique job titles and there isn’t much standardization across the industry.

Since job titles and requirements change as frequently as the industry, it is recommended that
you conduct your own research when trying to understand what a specific career path entails or
finding employment opportunities closer home. The following list is by no means comprehensive,
but it is a good starting point for finding a job that matches your skills and interests. The job
titles, job duties, and average pay scale have been found from multiple resources including
Monster.com, IT Career World Magazine, ITJobs.com, NationJob.com, JobFactory.com, and the
Wall Street Journal.
Job Roles

Job Title Job Duties Average Pay Scale

(USD)
Web Editor/ Designer Create and design Web pages, graphics and $18,000 - $30,000
illustrations. Work with writers, editors
and programmers to enhance a site’s visual
components.
Web Master / Web Responsible for the entire architecture and $25,000 - $50,000
Manager / Web implementation of the Web site Operations for the
Services Manager company.
E-Commerce Project Managing state-of-the-art electronic commerce $85,000 to
Manager development projects. $120,000
Account Executive Senior level sales representative to sell e- $80,000 -
commerce solutions. $175,000
Internet Marketing Provides guidance and direction in the area of $60,000 - $90,000
Director / Web Internet marketing. Will be responsible for the
Marketing Manager concept, execution, and evaluation of strategic
Internet marketing initiatives. This position
reports to the V. P. of Marketing and will work
closely with the entire senior management staff.
E-Business Consultant Senior consultant to recommend e-business $70,000 -
solutions and strategies that make a site $250,000
successful.

http://www.eccouncil.org 17 EC-Councill
 The most success-
“ ful IT people are
the ones who have
the best e-Business
skills.
”
 Certified e-Business Associate C ertified e-B usiness A ssociate Track
Pass any one ofthe follow ing exam s
STA R T
e-B usiness Security E xam (212-25)
or
C ustom er R elationship M anagem ent(C R M )E xam (212-16)
Identify
or E xam you
Supply C hain M anagem ent(SC M )E xam (212-27) w ish to take

or
E nterprise R esource Planning (E R P)E xam (212-28)
or A ttend
C yber M arketing E xam (212-29) Training

or
W ireless N etw ork A rchitectE xam (212-30)
or
E -C om m erce A rchitectE xam (E C o-232/212-32) Take Fail
or E xam

N etw ork Security D esign E xam (212-38)

Pass
or
ProjectM anagem entE xam (212-79)
or
C ertification
K now ledge M anagem entE xam (212-69)
A chieved

TM

C EA
Certified e-BusinessAssociate C ertification A chieved

http://www.eccouncil.org 19 EC-Councill
 Certified e-Business Professional
C ertified e-B usiness P rofessionalTrack
C om plete the follow ing steps
STA R T
E arn C ertified e-B usiness A ssociate
C ertification
1

E arn
P ass any 2 elective exam s from the follow ing A ssociate
(E xam taken under A ssociate certification does C ertification
notcountas elective)

1. e-B usiness Security E xam (212-25)

Select2
2.C ustom er R elationship M anagem ent(C R M ) E xam (212-16) E lective
3.Supply C hain M anagem ent(SC M ) E xam (212-27) E xam s

4.E nterprise R esource P lanning (E R P ) E xam (212-28)

5.C yber M arketing E xam (212-29)
6.W ireless N etw ork A rchitectE xam (212-30 )
2 Take Fail
7.E -C om m erce A rchitectE xam (E C 0 -232/212-32) 2 E xam s
8.N etw ork Security D esign E xam (212-38)
9.P rojectM anagem entE xam (212-79)
P ass
10 .K now ledge M anagem entE xam (212-69)

C ertification
TM A chieved

C EP
Certified e-BusinessProfessional
C ertification A chieved

http://www.eccouncil.org 21 EC-Councill
“Two years ago, it was
nice to have MBAs
who are grounded in
the real world and
interested in working
with technology, today
I prefer to hire some-
one with a technology
focus and e-Business
skills. Their ability to
provide value is higher.
In an organization that
expects you to walk
in the door and start
producing right away,
they’re able to do that.
”
 Certified e-Business Consultant C ertified e-B usiness C onsultantTrack

STA R T
C om plete the follow ing steps

E arn C ertified e-B usiness P rofessio 1

C ertification E arn
P rofessional
C ertification

P ass the follow ing exam

P repare for
( 312-24 )
e-B usiness D esign and Im plem ent E xam
E xam (312-24) 2

Take Fail
E xam

P ass

C ertification
TM A chieved

C EC
Certified e-BusinessConsultant
C ertifi

3
ieved

http://www.eccouncil.org 23 EC-Councill
Security training
is a must for every
organization.
 E + + C ertified TechnicalC onsultant
E++ Technical Consultant Track
STA R T

C om plete the follow ing steps

C om plete E + + Training P rogram 1 C om plete

E++
Training

P ass the follow ing exam

P repare for
E + + C onsultantC ertification ( 312-12 )
2 E xam
E xam (312-12)

Take Fail
E xam

P ass

C ertification
TM A chieved

E TC ++
Certified TechnicalConsultant
3

on A chieved

http://www.eccouncil.org 25 EC-Councill
 EC-Council certification
has taught me how to
manage e-Business proj-
ect development so it’s
faster and cheaper, this is
a skill any company needs
to succeed in global mar-
kets.

”
 C ertified E thicalH acker Track
C om plete the follow ing steps
Certified Ethical Hacker
STA R T
A ttend E thicalH acking Training 1

A ttend
Security
Training
P ass the follow ing exam s

1.E thicalH acking and C ounterm easures E xam P repare

for E xam
2 312-50

Take Fail
E xam

P ass

TM C ertification
A chieved

CEH
Certified Ethical Hacker
C ertification A chieved

http://www.eccouncil.org 27 EC-Councill
The only way to secure
your computer
is to hack it yourself.
 Forensic Investigator Track
C om plete the follow ing steps
STA R T
A ttend C H FITraining 1
Forensic Investigator

A ttend
C H FI
Training
P ass the follow ing exam s

1.C om puter H acking Forensic Investigator E xa P repare

for E xam
2 312-49

Take Fail
E xam

P ass

C ertification
A chieved

C HFI
Com puter H acking Forensic
investigator
C ertification A chieved

http://www.eccouncil.org 29 EC-Councill
“ Your next flight, we
are checking you into
e-Business class
”
 EC-Council has partnered with industry leader, Prometric to deliver the certification exams. Pro-
metric is a worldwide distribution network for computer-based testing services. With more than
2,500 testing centers serving 180 countries, Prometric’s network of testing centers is the largest
network in the world.

Current EC-Council Exams

Certified e-business Associate Track (one exam required)

Certified e-Business Professional Track

(three exams required in this track)
e-Business Security Exam (212-25)
Customer Relationship Management (CRM) Exam (212-16)
Supply Chain Management (SCM) Exam (212-27)
Enterprise Resource Planning (ERP) Exam (212-28)
Cyber Marketing Exam (212-29)
Wireless Network Architect Exam (212-30)
Exams

E-Commerce Architect Exam (212-32)

Network Security Design Exam (212-38)
Project Management Exam (212-79)
Knowledge Management Exam (212-69)
Cyber Law Exam (212-61)
Business Intelligence Exam (212-62)

Certified e-Business Consultant (one exam required)

e-Business Design and Implementation Exam (312-24)

E++ Certified e-Commerce Consultant (one exam required)

E++ Consultant Certification Exam (312-12)

Certified Ethical Hacker (one exam required)

Ethical Hacking and Countermeasures (312-50)

Computer Hacking Forensic Investigator (one exam required)

CHFI Exam (312-49)

http://www.eccouncil.org 31 EC-Councill
 Accredited Training Centers

EC-Council Accredited Training Providers (ATP) deliver the hands-on instruction e-Busi-
ness professionals need to become proficient in building, deploying, and maintaining
e-Business projects. Offered through a worldwide network of Accredited Training Providers,
these partners secure the investment companies make in the e-Business Platform.

Training Partners are certified to teach each of the authorized curricula for e-Business tech-
nologies. All partners are carefully selected and screened and have met our high standards
in instructor certification, course delivery, adherence to training facility requirements, and
ongoing quality commitment.

http://www.eccouncil.org 33 EC-Councill
“ To succeed corporations need
to hire e-Business people who
understand how to start and
manage new Internet projects.
I knew that with the e-Business
certification I could move into
other parts of an organization,
like marketing or operations
”
 Certificate

Philip Maurice

2nd June, 2002

The EC-Council certificate will be presented to you after completing the exam requirements
in the respective certification track.

http://www.eccouncil.org 35 EC-Councill
 Course Description
In this course, you will examine the history of the Internet and its influence on E-Commerce;
and the validity of E-Commerce and why it is increasingly being integrated into the business
model. You will also explore the fundamental business concepts as they relate to E-Com-
merce, such as customer relationship management; e-procurement; security and staffing
E-Commerce Architect
issues; planning; metric identification techniques for measuring the success of E-Commerce
initiatives; marketing strategies on the World Wide Web; and information on E-Commerce
software, hardware, and service providers.

Who Should Attend

Individuals interested in learning about fundamentals of E-Commerce.

Duration:
3 - 5 days (9:00 – 5:00)

Certification
The e-Business certification exam 212-32 will be conducted at the last day of the training.
Students need to pass the online Prometric exam to receive the CEA certification.

http://www.eccouncil.org 37 EC-Councill
 Course Description
In this course you will explore the security technique fundamentals involved in minimizing
E-Business security risks. This course introduces you to concepts such as securing Web clients,
servers, and communications. It also investigates the use of firewalls and digital certificates,
and concludes with a look at legal issues including how to respond when security has been
breached.
E-Business Security
Who Should Attend
Anyone who are interested in learning about security in e-Business framework.

Duration
3 days (9:00 – 5:00)

Certification
The e-Business certification exam will be conducted at the last day of the training. Students
need to pass the online Prometric exam to receive the CEA certification.

http://www.eccouncil.org 39 EC-Councill
 Course Description and operations, strategic planning and
Companies e-business prospects are often general management Senior technology
derailed by poor customer support because and information managers who support
companies don’t understand the frantic pace marketing, e-business and CRM pro-
of Internet time. Procurement, fulfillment,
Customer Relationship
grams Product, brand, e-marketing and
and post-sale support can be severely crip-
advertising managers Finance managers
pled by poor communication channels. Cus-
tomer Relationship Management explains
responsible for customer profitability
the circular relationship between suppliers, measurements and analysis Sales and
technology, and customers, which together service managers
provide the infrastructure for customer sup-
Management

port in an e-business environment. Duration:

3 days (9:00 – 5:00)
Managing relationships with customers has
become a critical organizational competency.
Get winning strategies for acquiring and Certification
retaining customers by leveraging the lat- The e-Business certification exam 212-16 will
est advanced technologies. This course will be conducted at the last day of the training.
teach you how to select the right tools for Students need to pass the online Prometric
your business-- so it can grow today--and on exam to receive the CEA certification.
into the future. Lagging means lost custom-
ers, which means damage to the bottom line.
But how do you not lag when customers are
moving lightning fast to demand constant
changes in the speed to complete their trans-
actions? How do you keep your customers
when the move to another company is noth-
ing more than a mouse click and a minute
away?

CRM is the answer. Customer Relationship

Management, a strategy that leverages very
advanced technologies is the way to cut to the
21st Century business chase.

Who Should Attend

Middle- and senior-level managers
from marketing, e-commerce, sales

http://www.eccouncil.org 41 EC-Councill
 Course Description
This course is an introduction to the supply chain concept and will explore the man-
Supply Chain Management agement of supply chains to improve an organization’s overall supply efficiency. Other
concepts included are the definitions of supply chains, identification procedures, an
overview of methods, processes, and systems that are used in the operation of supply
chains, and the applications of methods, processes, and systems to improve supply
chain performance.

Who Should Attend

Middle- and senior-level managers from marketing, e-commerce, sales and opera-
tions, strategic planning and general management, Senior technology and information
managers who support marketing, e-business and SCM programs Product, brand,
e-marketing and advertising managers, Finance managers responsible for customer
profitability measurements and analysis Sales and service managers

Duration
3 days (9:00 – 5:00)

Certification
The e-Business certification exam 212-27 will be conducted at the last day of the training. Stu-
dents need to pass the online Prometric exam to receive the CEA certification.

http://www.eccouncil.org 43 EC-Councill
 Course Description
This course presents the main concepts of integrated packaged software systems that are used
as the backbone of order management in almost all large companies. The main functionalities
of ERP systems are based on previous concepts of MRP (“Material Requirements Planning”)
and MRP II (“Manufacturing Resource Planning”). The functionalities of these logistical
systems are explained and the reasons for the importance of ERP systems are discussed. The
market for ERP systems is outlined and the widely implemented SAP R/3 system is used to
Enterprise Resource

demonstrate certain functionalities of ERP systems.

Who Should Attend

This course is designed for people of all roles and disciplines that are new to the field of Enter-
prise Resource Planning or need to understand the whole picture. It is designed to bring people
up to speed fast so they can participate in ERP initiatives in their organization.
Planning

Duration
3 days (9:00 – 5:00)

Certification
The e-Business certification exam ERP 212-28 will be conducted at the last day of the
training. Students need to pass the online Prometric exam to receive the CEA certifica-
tion.

http://www.eccouncil.org 45 EC-Councill
 Course Description
This course is designed to teach students the basic principles of good project management.
Students will learn how to identify and schedule project resources, create project flow charts,
and produce critical path planning and evaluation reports. Important issues of staff selection
and team management are also covered. These learning objectives are reinforced by a course
project that allows the student to apply the principles and use the tools they learned.
Project Management
Who Should Attend
Individuals interested in learning the basic principles of good project management.

Duration
3 days (9:00 – 5:00)

Certification
The e-Business certification exam will be conducted at the last day of the training. Students
need to pass the online Prometric exam to receive the CEA certification.

http://www.eccouncil.org 47 EC-Councill
 Course Description
In the quest for sustainable competitive advantage, companies have finally come to realize that
technology alone is not that. What sustains is knowledge. It is in unchaining knowledge that lies
in your company’s people, processes, and experience that the hope for survival rests.
Knowledge Management
This course teaches you the essential principles of knowledge management. Shows how KM
and CRM technologies work, and how they impact the IT infrastructure. Also shows how to use
team-building and goal-setting exercises to create excellent KM/CRM projects, and how to align
e-business strategy and technology choices.

Who Should Attend

This course is designed for people of all roles and disciplines that are new to the field of knowl-
edge management or need to understand the whole picture. It is designed to bring people up to
speed fast so they can participate in knowledge management initiatives in their organization.

Duration
3 days (9:00 – 5:00)

Certification
The e-Business certification Knowledge Management exam will be conducted at the last day of
the training. Students need to pass the online Prometric exam to receive the CEA certification.

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 Course Description
The main aim of this course is learn about the alternative marketing choices to consider in plan-
ning a marketing program that may involve the Internet. The Internet can play many important
roles within a traditional marketing effort and it can also serve as the foundation of a firm’s mar-
keting effort. Although the Internet is increasingly prominent in successful marketing programs,
recent developments have shown that it is not an easy ticket to success.

Marketing and ecommerce professionals today need a good understanding of which marketing
objectives that can be achieved using electronic tools and which objectives are best approached
Cyber Marketing

by traditional means. Marketing is about anticipating and satisfying buyers’ needs. The pur-
pose of this course is to acquaint you with the special behavioural considerations for buyers that
emerge when the Internet plays a role in the firm’s marketing

Who Should Attend

Middle- and senior-level managers from marketing, e-commerce, sales and operations, strategic
planning and general management. Senior technology and information managers who sup-
port marketing, e-business programs, Product, brand, e-marketing and advertising managers.
Finance managers responsible for customer profitability measurements and analysis Sales and
service managers

Duration
3 days (9:00 – 5:00)

Certification
This comprehensive course provides the knowledge and skills you need to pass the EC-Council
CyberMarketing Exam 212-29. The 120-minute examination will be conducted on the last day of
the class at the training facility (Prometric registration is included).

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 Course Description

Wireless Network Architect Local area networks, using copper and fiber cables, are essential to today’s enterprises. Wire-
less LAN solutions allow organizations to extend their existing LANs to mobile and remote us-
ers and to benefit from ad-hoc networks formed when mobility-enabled devices come together.
Understanding two suites of evolving international standards that comprise the core of this
course, the IEEE 802.11 (also called WiFi) LAN standard and personal-area networks based on
Bluetooth standard, allows enterprises deploy wireless solutions where most productive and
without risk.

Who Should Attend

Middle and senior-level managers from marketing, e-commerce, sales and operations, stra-
tegic planning and general management. Senior technology and information managers who
support marketing, e-business programs, Product, brand, e-marketing and advertising manag-
ers. Finance managers responsible for customer profitability measurements and analysis sales
and service managers .

Duration
3 days (9:00 – 5:00)

Certification
This comprehensive course provides the knowledge and skills you need to pass the EC-Council
Wireless Network Exam 212-29. The 120-minute examination will be conducted on the last
day of the class at the training facility (Prometric registration is included).

http://www.eccouncil.org 53 EC-Councill
 AL COUNC
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 Course Description
This course is designed to provide fundamental skills needed to analyze the internal and ex-
ternal security threats against a network, and to develop security policies that will protect an
organization’s information. Students will learn how to evaluate network and Internet security
issues and design, and how to implement successful security policies and firewall strategies. In
addition, they will learn how to expose system and network vulnerabilities and defend against
them.
Network Security

Who Should Attend

Network server administrators, firewall administrators, systems administrators, application
developers, and IT security officers.

Duration
3 days (9:00 – 5:00)

Certification
The e-Business certification exam will be conducted on the last day of training. Students need
to pass the online Prometric exam to receive the CEA certification.

http://www.eccouncil.org 55 EC-Councill
 Course Description
This class will immerse the student into an
interactive environment where they will be
shown how to scan, test, hack and secure their
own systems. The lab intensive environment
gives each student in-depth knowledge and
practical experience with the current essential
security systems. Students will begin by under-
standing how perimeter defenses work and
then be lead into scanning and attacking their
Ethical Hacking
Legal Agreement
Ethical Hacking and Countermeasures course
mission is to educate, introduce and demon-
strate hacking tools for penetration testing
purposes only. Prior to attending this course,
you will be asked to sign an agreement stating
that you will not use the newly acquired skills
for illegal or malicious attacks and you will not
use such tools in an attempt to compromise
any computer system, and to indemnify EC-

own networks, no real network is harmed. Council with respect to the use or misuse of
Students then learn how intruders escalate these tools, regardless of intent.
privileges and what steps can be taken to
secure a system. Students will also learn about Not anyone can be a student — the Accredited
Intrusion Detection, Policy Creation, Social Training Centers (ATC) will make sure the ap-
Engineering, DDoS Attacks, Buffer Overflows plicants work for legitimate companies.
and Virus Creation. When a student leaves
this intensive 5 day class they will have hands
on understanding and experience in Ethical
Hacking.

This course prepares you for EC-Council Certi-

fied Ethical Hacker exam 312-50

Who Should Attend

This course will significantly benefit security
officers, auditors, security professionals, site
administrators, and anyone who is concerned
about the integrity of the network infrastruc-
ture.

Duration
5 days (9:00 – 5:00)

Certification
The Certified Ethical Hacker certification exam
312-50 will be conducted on the last day of
training. Students need to pass the online Pro-
metric exam to receive CEH certification.

http://www.eccouncil.org 57 EC-Councill
 Course Description
The course focuses on the global legal and regulatory framework in which E-Business operates.
It provides a study of current and proposed laws and regulations and their impact on E-Busi-
ness. As the field of e-business grows, managers must be aware of the laws affecting this new
form of commerce. Cyber-law will cover topics such as regulation of cyberspace, legal jurisdic-
tion over cyberspace, intellectual property, copyrights, on-line contracts, taxation, and on-line
securities offerings. Social issues, such as privacy and information security, will also be ad-
dressed.

This course prepares you for EC-Council Cyber Law exam 212-61

Who Should Attend

This course is designed for legal experts, laywers, managers and anyone who is responsible for
handling e-Business legal framework in their organization.
Cyber Law

Duration
3 days (9:00 – 5:00)

Certification
Cyber Law exam 212-61 will be conducted on the last day of training. Students need to pass the
online Prometric exam to receive CEA certification.

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 Course Description
This course focuses on the strategic uses of business information. An in-depth study of various
aspects of data collection, data extraction, and knowledge discovery on the Web for e-business
intelligence. The primary topics covered in the course are Web usage mining, Web content min-
ing, and Web structure mining. Techniques and applications for mining e-commerce and Web
usage data for site management, personalization and user profiling. Also addressed are privacy
Business Intelligence
issues, collaborative and content-based filtering.

This course prepares you for EC-Council Business Intelligence exam 212-62
Who Should Attend
This course is designed for people of all roles and disciplines that are new to the field of business
intelligence or need to understand the whole picture. It is designed to bring people up to speed
fast so they can participate in business intelligence initiatives in their organization.

Duration
3 days (9:00 – 5:00)

Certification
Business Intelligence exam 212-62 will be conducted on the last day of training. Students need
to pass the online Prometric exam to receive CEA certification.

http://www.eccouncil.org 61 EC-Councill
 CHFI
Forensic Investigator Forensic Investigator
Computer hacking forensic investigation is the careful identification of evidence in computer
process of detecting hacking attacks and prop- related crime and abuse cases. This may range
Computer Hacking

erly extracting evidence to report the crime
and conduct audits to prevent future attacks.
Computer forensics is simply the applica-
tion of computer investigation and analysis
techniques in the interests of determining
potential legal evidence. Evidence might be
sought in a wide range of computer crime or
misuse, including but not limited to theft of
trade secrets, theft of or destruction of intel-
lectual property, and fraud. CHFI investigators
can draw on an array of methods for discover-
ing data that resides in a computer system, or
recovering deleted, encrypted, or damaged file
information.
Securing and analyzing electronic evidence is
a central theme in an ever-increasing num-
ber of conflict situations and criminal cases.
Electronic evidence is critical in the following
situations:
• Disloyal employees
• Computer break-ins
• Possession of pornography
• Breach of contract
• Industrial espionage
• E-mail Fraud
• Bankruptcy
• Disputed dismissals
• Web page defacements
• Theft of company documents
from tracing the tracks of a hacker through a
client’s systems, to tracing the originator of de-
famatory emails, to recovering signs of fraud.
The CHFI course will provide participants
the necessary skills to identify an intruder’s
footprints and to properly gather the necessary
evidence to prosecute in the court of law.
The CHFI course will benefit:
• Police and other law enforcement personnel
• Defense and Military personnel
• e-Business Security professionals
• Systems administrators
• Legal professionals
• Banking, Insurance and other professionals
• Government agencies
• IT managers
The CHFI certification is awarded after suc-
cessfully passing the following exam:
CHFI Exam 312-49

Computer forensics enables the systematic and

http://www.eccouncil.org 63 EC-Councill
 Course Description
The e-business market place has taken off and most companies are not properly equipped to
manage the implementation of their e-business solutions. One of the main reasons for this
problem is the lack of experience of corporate staff in implementing complex distributed mis-
sion critical applications using e-Business technologies.

Implementing an e-business solution requires knowledge of business processes, industry

trends/practices, stakeholders, complex technologies, strategic planning, and organizational
and Implementation
dynamics, just to name a few. It also requires a deep knowledge of how to integrate multiple
e-Business Design

groups of highly skilled people to complete a mission critical task in a very short period of
time.

Does your organization have the right people to lead its e-business implementation strategy?
Better yet, has your organization developed a strategic, repeatable and effective approach for
implementing its e-business solution? If not, then you need to attend this training.

This course prepares you for EC-Council Certified e-Business Consultant exam 312-24

Who Should Attend

e-Business Project Managers, MIS managers and anyone involved in implementing e-Business
projects in their organization.

Duration
3 days (9:00 – 5:00)

Certification
The e-Business certification exam 312-24 will be conducted at the last day of training. Students
need to pass the online exam to receive the CEC certification.

http://www.eccouncil.org 65 EC-Councill
Get Connected with
e-Business Training
from EC-Council
 TM Qualified IT
professionals in
C EP
Certified e-Business Professional
e-Business are
scarce.

Set yourself apart

by getting top
quality training
on the latest
e-Business
technologies.

At EC-Council
Accredited
Training Center,
we're here to help.
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http://www.eccouncil.org 67 EC-Council
EC-Councill
 International Council of E-Commerce Consultants
67 Wall Street, 22nd Floor
New York, NY 10005-3198
USA

Phone:212.709.8253
Fax: 212.943.2300
URL: http://www.eccouncil.org

http://www.eccouncil.org EC-Council