Beruflich Dokumente
Kultur Dokumente
(Module 1)
OVERVIEW -
BUSINESS PROCESS
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Business Process Outsourcing 2 (BPO2)
(Module 1)
Topics Overview
Define process
Define business process
Know an example of business process
Explain the significance of business process
Know the list of business processes
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Business Process Outsourcing 2 (BPO2)
(Module 1)
Class Activity
• On a sheet of paper, write all the necessary steps you should take in going to
school
• The should be arranged chronologically
• Present them in front of the class
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Business Process Outsourcing 2 (BPO2)
(Module 1)
PROCESS
Definition -
• A sequence of interdependent and linked procedures which, at every stage,
consume one or more resources (employee time, energy, machines, money)
to convert inputs (data, material, parts, etc.) into outputs. These outputs
then serve as inputs for the next stage until a known goal or end result is
reached.
http://www.businessdictionary.com/definition/process.html#ixzz4DKgBcpXt
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Business Process Outsourcing 2 (BPO2)
(Module 1)
BUSINESS PROCESS
Definition –
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Business Process Outsourcing 2 (BPO2)
(Module 1)
BUSINESS PROCESS
Example –
• accounting department.
o involves several individual tasks or activities a company will use to
move financial information through the company’s internal
processes.
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Business Process Outsourcing 2 (BPO2)
(Module 1)
BUSINESS PROCESS
Significance–
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Business Process Outsourcing 2 (BPO2)
(Module 1)
BUSINESS PROCESS
List of Business Processes
A company needs to identify and analyze its business processes to find areas
where time and money are being wasted.
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Business Process Outsourcing 2 (BPO2)
(Module 1)
BUSINESS PROCESS
List of Business Processes
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Business Process Outsourcing 2 (BPO2)
(Module 1)
BUSINESS PROCESS
List of Business Processes
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Business Process Outsourcing 2 (BPO2)
(Module 1)
Reference
Tech Republic: Identifying Core Business Processes is First Step toward Customer Satisfaction Inc.:
Quality Control Cisco: Five Ways to Improve Your Company’s Efficiency
SAE International: Thinking of Lean Manufacturing Systems
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