Panasonic KX Tg6511bx

TG5511_6511_6521BX(e).
book Page 1 Tuesday, June 8, 2010 9:17 AM
Operating Instructions
Digital Cordless Phone
Model No. KX-TG5511BX
KX-TG6511BX
KX-TG6512BX
KX-TG6513BX
KX-TG6519BX
Digital Cordless Answering System
Model No. KX-TG6521BX
Model shown is KX-TG5511. Model shown is KX-TG6511.
Before initial use, see “Getting

Started” on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
See more at http://safe-manuals.com

TG5511_6511_6521BX(e).book Page 2 Tuesday, June 8, 2010 9:17 AM
Table of Contents
Introduction Remote operation. . . . . . . . . . . . . . . 34
Model composition . . . . . . . . . . . . . . . 3 Answering system settings . . . . . . . . 35
Accessory information . . . . . . . . . . . . . 4
Voice Mail Service
Important Information Voice mail service. . . . . . . . . . . . . . . 37
For your safety . . . . . . . . . . . . . . . . . . 5
Intercom/Locator
Important safety instructions . . . . . . . . 6
Intercom . . . . . . . . . . . . . . . . . . . . . . 38
For best performance . . . . . . . . . . . . . 6
Handset locator . . . . . . . . . . . . . . . . 38
Other information. . . . . . . . . . . . . . . . . 7
Transferring calls, conference calls . 38
Specifications . . . . . . . . . . . . . . . . . . . 7
Useful Information
Getting Started
Character entry. . . . . . . . . . . . . . . . . 39
Setting up . . . . . . . . . . . . . . . . . . . . . . 8
Error messages . . . . . . . . . . . . . . . . 41
Note when setting up. . . . . . . . . . . . . . 9
Troubleshooting . . . . . . . . . . . . . . . . 42
Controls . . . . . . . . . . . . . . . . . . . . . . . 10
Display. . . . . . . . . . . . . . . . . . . . . . . . 13 Index
Turning the power on/off . . . . . . . . . . 14 Index. . . . . . . . . . . . . . . . . . . . . . . . . 47
Initial settings. . . . . . . . . . . . . . . . . . . 14
One touch eco mode . . . . . . . . . . . . . 15
Wall mounting . . . . . . . . . . . . . . . . . . 15
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . . 16
Answering calls . . . . . . . . . . . . . . . . . 16
Useful features during a call . . . . . . . 17
Key lock. . . . . . . . . . . . . . . . . . . . . . . 18
Phonebook
Handset phonebook . . . . . . . . . . . . . 19
Copying phonebook entries. . . . . . . . 20
Programming
Programmable settings . . . . . . . . . . . 21
Special programming . . . . . . . . . . . . 26
Registering a unit . . . . . . . . . . . . . . . 27
Caller ID Service
Using Caller ID service . . . . . . . . . . . 29
Caller list . . . . . . . . . . . . . . . . . . . . . . 29
Answering System
Answering system . . . . . . . . . . . . . . . 31
Turning the answering system on/off. 31
Greeting message . . . . . . . . . . . . . . . 32
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . . 33

Introduction
Model composition
Base unit Handset
Series Model No.
Part No. Part No. Quantity
KX-TG5511 series KX-TG5511 KX-TG5511 KX-TGA551 1
KX-TG6512 KX-TG6511 KX-TGA651 2
L The suffix (BX) in the following model numbers will be omitted in these instructions:
KX-TG5511BX/KX-TG6511BX/KX-TG6512BX/KX-TG6513BX/KX-TG6519BX/
KX-TG6521BX
Feature differences
Intercom
Series Answering system
Between handsets
KX-TG5511/ – r*1
KX-TG6511 series
KX-TG6521 series r –
*1 KX-TG6512/KX-TG6513

Introduction
Accessory information
Supplied accessories
Quantity
Accessory item/
No. KX-TG5511/KX-TG6511 KX-TG6512 KX-TG6513
Part number
KX-TG6519/KX-TG6521
1 AC adaptor/ 1 2 3
PQLV219BX
2 Telephone line 1 1 1
cord
3 Rechargeable 2 4 6
batteries*1/
HHR-55AAAB or
N4DHYYY00001
4 Handset cover*2 1 2 3
5 Charger — 1 2
*1 See page 4 for replacement battery information.

*2 The handset cover comes attached to the handset.
1 2 3 4 5
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number

Rechargeable HHR-4DPA or HHR-4MRT*1
batteries Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
DECT repeater KX-A272
*1 Replacement batteries may have a different capacity from that of the supplied
batteries.

Important Information
Operating safeguards
For your safety L Unplug the product from power outlets
before cleaning. Do not use liquid or
To prevent severe injury and loss of aerosol cleaners.
life/property, read this section carefully before L Do not disassemble the product.
using the product to ensure proper and safe L Do not spill liquids (detergents, cleansers,
operation of your product. etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
WARNING cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Power connection
L Use only the power source marked on the Medical
product. L Consult the manufacturer of any personal
L Do not overload power outlets and medical devices, such as pacemakers or
extension cords. This can result in the risk hearing aids, to determine if they are
of fire or electric shock. adequately shielded from external RF
L Completely insert the AC adaptor/power (radio frequency) energy. (The product
plug into the power outlet. Failure to do so operates in the frequency range of 1.88
may cause electric shock and/or excessive GHz to 1.90 GHz, and the RF transmission
heat resulting in a fire. power is 250 mW (max.).)
L Regularly remove any dust, etc. from the L Do not use the product in health care
AC adaptor/power plug by pulling it from the facilities if any regulations posted in the
power outlet, then wiping with a dry cloth. area instruct you not to do so. Hospitals or
Accumulated dust may cause an insulation health care facilities may be using
defect from moisture, etc. resulting in a fire. equipment that could be sensitive to
L Unplug the product from power outlets if it external RF energy.
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
CAUTION
smoke has stopped emitting and contact an
authorised service centre. Installation and location
L Unplug from power outlets and never touch
the inside of the product if its casing has L Never install telephone wiring during an
been broken open. electrical storm.
L Never touch the plug with wet hands. L Never install telephone line jacks in wet
locations unless the jack is specifically
Danger of electric shock exists.
designed for wet locations.
L Never touch uninsulated telephone wires or
Installation
terminals unless the telephone line has
L To prevent the risk of fire or electrical shock, been disconnected at the network interface.
do not expose the product to rain or any L Use caution when installing or modifying
type of moisture. telephone lines.
L Do not place or use this product near L The AC adaptor is used as the main
automatically controlled devices such as disconnect device. Ensure that the AC
automatic doors and fire alarms. Radio outlet is installed near the product and is
waves emitted from this product may cause easily accessible.
such devices to malfunction resulting in an L This product is unable to make calls when:
accident. – the handset batteries need recharging or
L Do not allow the AC adaptor or telephone have failed.
line cord to be excessively pulled, bent or – there is a power failure.
placed under heavy objects.
– the key lock feature is turned on.

Battery
L We recommend using the batteries noted For best performance
on page 4. USE ONLY rechargeable Ni-
MH batteries AAA (R03) size.
Base unit location/avoiding noise
L Do not mix old and new batteries.
L Do not open or mutilate the batteries. The base unit and other compatible Panasonic
Released electrolyte from the batteries is units use radio waves to communicate with
corrosive and may cause burns or injury to each other.
the eyes or skin. The electrolyte is toxic and L For maximum coverage and noise-free
may be harmful if swallowed. communications, place your base unit:
L Exercise care when handling the batteries. – at a convenient, high, and central
Do not allow conductive materials such as location with no obstructions between
rings, bracelets, or keys to touch the the handset and base unit in an indoor
batteries, otherwise a short circuit may environment.
cause the batteries and/or the conductive – away from electronic appliances such as
material to overheat and cause burns. TVs, radios, personal computers,
L Charge the batteries provided with or wireless devices, or other phones.
identified for use with this product only, in – facing away from radio frequency
accordance with the instructions and transmitters, such as external antennas
limitations specified in this manual. of mobile phone cell stations. (Avoid
L Only use a compatible base unit (or putting the base unit on a bay window or
charger) to charge the batteries. Do not near a window.)
tamper with the base unit (or charger). L Coverage and voice quality depends on the
Failure to follow these instructions may local environmental conditions.
cause the batteries to swell or explode. L If the reception for a base unit location is not
satisfactory, move the base unit to another
location for better reception.
Important safety Environment

L Keep the product away from electrical noise
instructions generating devices, such as fluorescent
lamps and motors.
When using your product, basic safety L The product should be kept free from
precautions should always be followed to excessive smoke, dust, high temperature,
reduce the risk of fire, electric shock, and and vibration.
injury to persons, including the following: L The product should not be exposed to direct
1. Do not use this product near water for sunlight.
example, near a bathtub, washbowl, L Do not place heavy objects on top of the
kitchen sink, or laundry tub, in a wet product.
basement or near a swimming pool.
L When you leave the product unused for a
2. Avoid using a telephone (other than a
long period of time, unplug the product from
cordless type) during an electrical storm.
the power outlet.
There may be a remote risk of electric
shock from lightning. L The product should be kept away from heat
3. Do not use the telephone to report a gas sources such as radiators, cookers, etc. It
leak in the vicinity of the leak. should not be placed in rooms where the
4. Use only the power cord and batteries temperature is less than 0 °C or greater
indicated in this manual. Do not dispose of than 40 °C. Damp basements should also
batteries in a fire. They may explode. be avoided.
Check with local codes for possible special L The maximum calling distance may be
disposal instructions. shortened when the product is used in the
following places: Near obstacles such as
SAVE THESE INSTRUCTIONS hills, tunnels, underground, near metal
objects such as wire fences, etc.

L Operating the product near electrical ■ Power source:
appliances may cause interference. Move 100–240 V AC, 50/60 Hz
away from the electrical appliances. ■ Power consumption:
Base unit*1:
Routine care Standby: Approx. 0.45 W
Maximum: Approx. 3.8 W
L Wipe the outer surface of the product
Base unit*2:
with a soft moist cloth.
Standby: Approx. 0.5 W
L Do not use benzine, thinner, or any Maximum: Approx. 3.8 W
abrasive powder. Charger*3:
Standby: Approx. 0.2 W
Maximum: Approx. 3.0 W
■ Operating conditions:
Other information 0 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)
*1 KX-TG5511/KX-TG6511/KX-TG6512/
Notice for product disposal, transfer, or KX-TG6513/KX-TG6519
return *2 KX-TG6521
*3 KX-TG6512/KX-TG6513
L This product can store your private/
confidential information. To protect your Note:
privacy/confidentiality, we recommend that L Design and specifications are subject to
you erase information such as phonebook change without notice.
or caller list entries from the memory before L The illustrations in these instructions may
you dispose of, transfer, or return the vary slightly from the actual product.
product. L The range of the handset under maximum
conditions is 60 metres indoors and 300
Information on Disposal in other Countries metres outdoors. Please note it will
probably be shortened when near concrete
outside the European Union
barriers, etc.
These symbols are only valid in the European

Union. If you wish to discard these items,
please contact your local authorities or dealer
and ask for the correct method of disposal.
Specifications
■ Standard:
DECT (Digital Enhanced Cordless
Telecommunications), GAP (Generic
Access Profile)
■ Frequency range:
1.88 GHz to 1.90 GHz
■ RF transmission power:
Approx. 10 mW (average power per
channel)

Getting Started
■ Base unit (KX-TG6511/KX-TG6512/
KX-TG6513/KX-TG6519/
Setting up KX-TG6521)
Connections Press plug firmly. “Click”

L Use only the supplied Panasonic AC
adaptor PQLV219BX.
■ Base unit (KX-TG5511)
Press plug firmly. Hook

(100-240 V AC,
50/60 Hz)
Use only the supplied

telephone line cord.
Hook “Click”
To telephone
Use only the supplied line
telephone line cord. DSL/ADSL filter* “Click”
To telephone Correct Wrong
line
DSL/ADSL filter* “Click”
(100-240 V AC,
50/60 Hz)
Correct Wrong *DSL/ADSL filter (not supplied) is

required if you have DSL/ADSL service.
■ Charger (KX-TG6512/KX-TG6513)
*DSL/ADSL filter (not supplied) is

required if you have DSL/ADSL service. Hooks
(100-240 V AC,
50/60 Hz)
Battery installation
L USE ONLY Ni-MH batteries AAA
(R03) size.
L Do NOT use Alkaline/Manganese/Ni-
Cd batteries.

Getting Started
L Confirm correct polarities (S, T).
Note when setting up

Note for connections
L The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
L The AC adaptor should be connected
Rechargeable Ni-MH ONLY to a vertically oriented or floor-
mounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the adaptor
may cause it to become disconnected.
During a power failure

The unit will not work during a power
failure. We recommend connecting a
L When the language selection is corded-type telephone (without AC
displayed, see page 14. adaptor) to the same telephone line or to
the same telephone line jack using a T-
adaptor.
Battery charge
Charge for about 7 hours. Note for battery installation
L When the batteries are fully charged, L Use the supplied rechargeable
the charge indicator goes off and batteries. For replacement, we
“Fully charged” is displayed. recommend using the Panasonic
rechargeable batteries noted on page
Confirm “Charging” is displayed. 4, 6.
Charge indicator L Wipe the battery ends (S, T) with a
dry cloth.
L Avoid touching the battery ends
(S, T) or the unit contacts.
Note for battery charge

L It is normal for the handset to feel
warm during charging.
L Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month. Clean
Base unit Charger*1 more often if the unit is exposed to
*1 KX-TG6512/KX-TG6513 grease, dust, or high humidity.

Getting Started
Battery level
Controls
Icon Battery level
& High
Handset
( Medium
■ KX-TG5511
) Low
A
0)4 Needs charging. F
Panasonic Ni-MH battery

performance (supplied batteries)
G
Operation Operating time
In continuous 18 hours max. B
use H
C
Not in use 170 hours max.
(standby)
D I
Note:
L It is normal for batteries not to reach
full capacity at the initial charge.
Maximum battery performance is
E
reached after a few complete cycles of
J
charge/discharge (use).
L Actual battery performance depends K
on usage and ambient environment.
L Even after the handset is fully
charged, the handset can be left on A
the base unit or charger without any ill
effect on the batteries.
L The battery level may not be B
displayed correctly after you replace
the batteries. In this case, place the A Charge indicator
handset on the base unit or charger Ringer indicator
and let it charge for at least 7 hours. B Speaker
C {C} (Talk)
D {s} (Speakerphone)
E Dial keypad
F Receiver
G Display
H {ic} (Off/Power)
I {ECO/R}
ECO: Eco mode shortcut key
R: Recall/Flash
10

Getting Started
J Microphone
■ KX-TG6511/KX-TG6512/
K Charge contacts
KX-TG6513/KX-TG6519/KX-TG6521
■ Control type
A Soft keys A
The handset features 3 soft keys. By G
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key H
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items. B C
– {^} or {V}: Adjust the receiver or I
D
speaker volume while talking.
– {<} (y: Caller list): View the caller E
J
list.
– {>} (R: Redial): View the redial
list.
F
K
L
A Charge indicator
Ringer indicator
B Secure grip
L Secure grip offers support when
you cradle the handset between
your shoulder and ear.
C Speaker
D {C} (Talk)
E {s} (Speakerphone)
F Dial keypad
G Receiver
H Display
I {ic} (Off/Power)
J {ECO/R}
ECO: Eco mode shortcut key
R: Recall/Flash
11

Getting Started
K Microphone
■ KX-TG6511/KX-TG6512/
L Charge contacts
KX-TG6513/KX-TG6519
■ Control type
A Soft keys A B
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
– ? (Volume: {^} or {V}): Adjust the
receiver or speaker volume while
talking.
– {<} (y: Caller list): View the caller A Charge contacts
list. B {x} (Locator)
– {>} (R: Redial): View the redial
list. ■ KX-TG6521
Base unit A B
■ KX-TG5511
B
C D EF G H
A Charge contacts
A Charge contacts B Speaker
B {x} (Locator) C {4} (Erase)
D {■} (Stop)
E {^}/{V} (Volume up/down)
{7}/{8} (Repeat/Skip)
F {6} (Play)
Message indicator
G {x} (Locator)
H {s} (Answer on)
Answer on indicator
12

Getting Started
Item Meaning
Display : Privacy mode is on.*1
(page 24)
Handset display items ~ Ringer volume is off.
(page 25)
Item Meaning
7 Blocked call*2, *3
w Within base unit range (page 27, 30)
_ Out of base unit range 6 New voice mail
x Paging, intercom message received.*4
mode.*1 (page 37)
s Speakerphone is on. Line Someone is using the
(page 16) in use line.*1
C The line is in use. IN USE Answering system is
L When flashing slowly: being used by the base
The call is put on hold. unit.*3
L When flashing rapidly: *1 KX-TG6512/KX-TG6513
An incoming call is *2 Caller ID subscribers only
now being received. *3 KX-TG6521
y Missed call*2 (page 29) *4 Voice mail subscribers only
i The base unit
transmission power is Soft key icons
set to “Low”. (page 15)
Icon Action
k The LCD and key
^ Returns to the previous
backlight is off. (page
screen or outside call.
23)
8 Displays the menu.
u L When displayed next
to the battery icon: M Accepts the current
Answering system is selection.
on.*3 (page 31) j Displays a previously
L When displayed with dialled phone number.
a number: New ] Makes a call. (page 16)
messages have been
recorded.*3 (page 33) L Temporarily turns off the
ringer for incoming calls.
d Answering system (page 17)
answers calls with a
greeting message and H Places a call on hold.*1
caller messages are not (page 38)
recorded.*3 (“Selecting n Opens the phonebook.
“Greeting Only””, page ~ Allows you to edit phone
36) numbers. (page 27, 30)
& Battery level m Adds new entry. (page 19,
E Alarm is on. (page 26) 27)
13

Getting Started
Icon Action
k Displays the character Initial settings
entry mode for phonebook
search. (page 19) Symbol meaning:
Example: {V}/{^}: “Off”
& Turns the key lock feature
off. (page 18) Press {V} or {^} to select the words
in quotations.
/ Selects a character entry
mode.
O Stops recording or Display language
playback.*2
Important:
I Stores phone numbers.
L When the language selection is
(page 27, 30)
displayed after installing the
l Inserts a dialling pause. batteries for the first time, perform
W Erases the selected item or step 2.
returns to the outside call.
3 display languages are available.
4 Allows you to make an You can select “English”, “ ”, or
intercom call.*1 (page 38) “ ”.
w Establishes a conference 1 8 i {#}{1}{1}{0}
call.*1 (page 38)
2 {V}/{^}: Select your desired
^ Erases a number/character. language. i M i {ic}
1 Puts the call on mute.
*1 KX-TG6512/KX-TG6513 Dialling mode
*2 KX-TG6521 If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
Turning the power “Pulse”: For rotary/pulse dial service.
on/off 1 8 i {#}{1}{2}{0}
2 {V}/{^}: Select the desired setting.
Power on i M i {ic}
Press {ic} for about 1 second.

Date and time
Power off 1 8 i {#}{1}{0}{1}
Press {ic} for about 2 seconds. 2 Enter the current date, month, and
year. i M
Example: 15 July, 2010
{1}{5} {0}{7} {1}{0}
3 Enter the current hour and minute.
Example: 15:30
{1}{5} {3}{0}
14

Getting Started
4 M i {ic} – “Eco Setup” is not shown in the
Note: display menu (page 22).
L When you select Arabic or Persian as
the display language, enter the
current year, month, and date.
L To correct a digit, press {<} or {>} to
Wall mounting
move the cursor to the digit, then Note:
make the correction. L Make sure that the wall is strong
L The date and time may be incorrect enough to support the weight of the
after a power failure. In this case, set unit.
the date and time again. ■ Base unit
(KX-TG6511/KX-TG6512/
KX-TG6521)
One touch eco mode
The {ECO/R} button on the handset
enables you to activate the eco function
with one touch. 57 mm
By activating eco mode, your unit can
reduce the base unit transmission power
by up to 90% in standby mode.
You can turn on/off one touch eco mode Screws
by just pressing {ECO/R}. The default (Not supplied)
setting is “Normal”.
– When the one touch eco mode is on: Hook
“Low” is temporarily displayed and
■ Charger
i is shown on the handset display
(KX-TG6512/KX-TG6513)
instead of w.
– When the one touch eco mode is off: 25 mm
“Normal” is temporarily displayed
and i goes off from the handset
display. Screws
(Not supplied)
Note:
L When there is another cordless phone
nearby and it is in use, the base unit
transmission power may not be
reduced. Hooks
L Activating one touch eco mode
reduces the range of the base unit in
standby mode.
L If you set the repeater mode to “On”
(page 28):
– One touch eco mode is cancelled.
15

3 {V}/{^}: “Yes” i M i {ic}
Making calls Pause (for PBX/long distance service

1 Lift the handset and dial the phone users)
number. A pause is sometimes required when
L To correct a digit, press ^. making calls using a PBX or long
distance service. When storing a calling
2 Press {C} or ].
card access number and/or PIN in the
3 When you finish talking, press phonebook, a pause is also needed
{ic} or place the handset on the (page 20).
base unit or charger. Example: If you need to dial the line
access number “0” when making outside
Using the speakerphone calls with a PBX:
1 Dial the phone number and press 1 {0} i l
{s}. 2 Dial the phone number. i {C}
L Speak alternately with the other
Note:
party.
L A 3 second pause is inserted each
2 When you finish talking, press time l is pressed. Repeat as
{ic}. needed to create longer pauses.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press Answering calls
{C}.
When a call is being received, the ringer
indicator flashes rapidly.
Adjusting the receiver or speaker
volume 1 Lift the handset and press {C} or
Press {^} or {V} repeatedly while {s} when the unit rings.
talking. L You can also answer the call by
pressing any dial key from {0} to
Making a call using the redial list {9}, {*}, or {#}. (Any key
The last 10 phone numbers dialled are answer feature)
stored in the redial list (each 24 digits 2 When you finish talking, press
max.). {ic} or place the handset on the
1 j or {>} (R) base unit or charger.
2 {V}/{^}: Select the desired phone
Auto talk
number.
You can answer calls simply by lifting the
3 {C}
handset off the base unit or charger. You
do not need to press {C}. To turn this
Erasing a number in the redial list
feature on, see page 23.
1 j or {>} (R)
2 {V}/{^}: Select the desired phone
number. i W
16

L 1 flashes.
Adjusting the handset ringer volume
Press {^} or {V} repeatedly to select the 2 To return to the conversation, press
desired volume while the handset is 1 again.
ringing for an incoming call.
Note: Recall/flash
L You can also program the handset {ECO/R} allows you to use the special
ringer volume beforehand (page 23). features of your host PBX such as
transferring an extension call, or
Temporary handset ringer off accessing optional telephone services.
While the handset is ringing for a call, Note:
you can turn the ringer off temporarily by L To change the recall/flash time, see
pressing L. page 24.
For call waiting or Call Waiting

Useful features during Caller ID service users
To use call waiting, you must first
a call subscribe to call waiting from your
service provider/telephone company.
This feature allows you to receive calls
Hold
while you are already talking on the
This feature allows you to put an outside
phone. If you receive a call while on the
call on hold.
phone, you will hear a call waiting tone.
1 Press 8 during an outside call. If you subscribe to both Caller ID and
2 {V}/{^}: “Hold” i M Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
3 To release hold, press {C}.
after you hear the call waiting tone on the
L Another handset user can take
handset.
the call by pressing {C}.
(KX-TG6512/KX-TG6513) 1 Press {ECO/R} to answer the 2nd
call.
Note:
L If a call is kept on hold for more than 9
2 To switch between calls, press
{ECO/R}.
minutes, an alarm tone starts to sound
and the ringer indicator flashes Note:
rapidly. After 1 additional minute on L Please contact your service
hold, the call is disconnected. provider/telephone company for
L If another phone is connected to the details and availability of this service
same line (page 9), you can also take in your area.
the call by lifting its handset.
Temporary tone dialling (for
Mute rotary/pulse service users)
While mute is turned on, you can hear You can temporarily switch the dialling
the other party, but the other party mode to tone when you need to access
cannot hear you. touch-tone services (for example,
1 Press 1 during conversation. telephone banking services).
17

1 Make a call.
2 Press {*} when prompted to enter
your code or PIN, then press the
appropriate dial keys.
Note:
L The dialling mode will return to pulse
when you hang up.
Call share
Available for:
KX-TG6512/KX-TG6513
You can join an existing outside call.

To join the conversation, press {C}
when the other handset is on an outside
call.
Note:
L To prevent other users from joining
your conversations with outside
callers, turn the privacy mode on
(page 24).
Key lock
The handset can be locked so that no
calls or settings can be made. Incoming
calls can be answered, but all other
functions are disabled while key lock is
on.
To turn key lock on, press 8 for about
3 seconds.
L & is displayed.
L To turn key lock off, press & for
about 3 seconds.
Note:
L Calls to emergency numbers cannot
be made until key lock is turned off.
18

Phonebook
L Press the same dial key
repeatedly to display the first
Handset phonebook entry corresponding to each
The phonebook allows you to make calls character located on that dial key.
without having to dial manually. You can L If there is no entry corresponding
add 100 names and phone numbers. to the character you selected, the
next entry is displayed.
Adding entries 3 {V}/{^}: Scroll through the
phonebook if necessary.
1 nim
4 {C}
2 Enter the party’s name (16
characters max.). i M
L You can change the character
Editing entries
entry mode by pressing / 1 Find the desired entry (page 19).
(page 39). i8
3 Enter the party’s phone number (24 2 {V}/{^}: “Edit” i M
digits max.). i M 2 times 3 Edit the name if necessary (16
L To add other entries, repeat from characters max.; page 39). i M
step 2.
4 Edit the phone number if necessary
4 {ic} (24 digits max.). i M 2 times
i {ic}
Finding and calling a
phonebook entry Erasing entries
Scrolling through all entries Erasing an entry

1 n 1 Find the desired entry (page 19).
2 {V}/{^}: Select the desired entry. 2 W i {V}/{^}: “Yes” i M
L You can scroll through the i {ic}
phonebook entry by pressing and
holding {V} or {^}. Erasing all entries
3 {C} 1 ni8
2 {V}/{^}: “Erase All” i M
Searching by first character
3 {V}/{^}: “Yes” i M
1 n
4 {V}/{^}: “Yes” i M i {ic}
L Change the character entry mode
if necessary:
Chain dial
k i {V}/{^}: Select the
character entry mode. i M This feature allows you to dial phone
numbers in the phonebook while you are
2 Press the dial key ({0} to {9}, or {#}) on a call. This feature can be used, for
which contains the character you example, to dial a calling card access
are searching for (page 39). number or bank account PIN that you
19

Phonebook
have stored in the phonebook, without L To continue copying another
having to dial manually. entry: {V}/{^}: “Yes” i M
1 During an outside call, press 8. i Find the desired entry. i
M
2 {V}/{^}: “Phonebook” i M
4 {ic}
3 {V}/{^}: Select the desired entry.
4 Press ] to dial the number. Copying all entries
Note: 1 ni8
L When storing a calling card access 2 {V}/{^}: “Copy All” i M
number and your PIN in the
phonebook as one phonebook entry,
3 {V}/{^}: Select the handset you
want to send the phonebook entry
press l to add pauses after the
to. i M
number and PIN as necessary (page
16). L When all entries have been
copied, “Completed” is
L If you have rotary/pulse service, you
displayed.
need to press {*} before pressing
8 in step 1 to change the dialling 4 {ic}
mode temporarily to tone. When
adding entries to the phonebook, we
recommend adding {*} to the
beginning of phone numbers you wish
to chain dial (page 19).
Copying phonebook
entries
Available for:
KX-TG6512/KX-TG6513
You can copy phonebook entries

between 2 handsets.
Copying an entry
1 Find the desired entry (page 19).
i8
2 {V}/{^}: “Copy” i M
3 {V}/{^}: Select the handset you
want to send the phonebook entry
to. i M
L When an entry has been copied,
“Completed” is displayed.
20

Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
To access the features, there are 2 methods:
– scrolling through the display menus (page 21)
– using the direct commands (page 23)
L Direct command is the main method used in these operating instructions.
Programming by scrolling through the display menus

1 8
2 Press {V} or {^} to select the desired main menu. i M
3 Press {V} or {^} to select the desired item in sub-menu 1. i M
L In some cases, you may need to select from sub-menu 2. i M
4 Press {V} or {^} to select the desired setting. i M
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ic}.
Note:
L See page 23 for the default settings.
Main menu Sub-menu 1 Sub-menu 2 Page

Caller List – – 29
\
Answer System Play New Msg. – 33
e Play All Msg. – 33
(KX-TG6521)
Erase All Msg.*1 – 34
Greeting Start REC*1 32
Play Greeting 32
Default*1 32
Settings Number of Rings*1 35
Recording Time*1 36
Remote Code*1 34
Call Screening 31
Answer On*1 – 31
Answer Off*1 – 31
Time Settings Set Date/Time*1 – 14
e Alarm – 26
Time Adjustment*1 – –
Intercom*2 – – 38
4
21

Programming
Main menu Sub-menu 1 Sub-menu 2 Page
Ringer Setup*3 Ringer Volume Handset –
d Base Unit*1 –
(KX-TG6521)
Ringtone – –
Initial Setup Ringer Setup Ringer Volume –
c Ringtone –
Time Settings Set Date/Time*1 14
Alarm 26
Time Adjustment*1 –
Handset Name – 26
Caller Barred*1, *4 – 27
Eco Setup Transmission 15
Power*1
Display Setup LCD & Key –
Backlight
Contrast –
Keytones – –
Area Code*1 – 26
Auto Talk – 16
Line Setup Dial Mode*1 14
Recall/Flash*1 17
Privacy Mode*1, *2 – –
Base Unit PIN*1 – 27
Repeater Mode*1 – 28
Register Register H.set 27
Language Display 14
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset. (KX-TG6512/KX-TG6513)
*2 KX-TG6512/KX-TG6513
*3 For KX-TG5511/KX-TG6511/KX-TG6512/KX-TG6513/KX-TG6519: This menu is
displayed before Intercom menu. Since you can set only the handset ringer
volume, sub-menu 2 is not displayed.
*4 KX-TG6521
22

Programming
Programming using the direct commands

1 8 i {#}
2 Enter the desired code.
3 Select the desired setting. i M
L This step may vary depending on the feature being programmed.
L To exit the operation, press {ic}.
Note:
L In the following table, < > indicates the default settings.
Feature Code Setting System *1 Page

Caller List {2}{1}{3} – – 29
Set Date/Time {1}{0}{1} – r 14
Alarm {7}{2}{0} {1}: Once {2}: Daily – 26
{0}: <Off>
Time {2}{2}{6} {1}: Caller ID r –
Adjustment*2 {0}: <Manual>
Intercom*3 {2}{7}{4} – – 38
Ringer Volume*4 {1}{6}{0} {1}–{6}: Level 1–6 <6> – –
(Handset) {0}: Off
Ringer Volume*5 {*}{1} {1}–{6}: Level 1–6 <3> r –
(Base unit) {6}{0} {0}: Off
Ringtone*6, *7 {1}{6}{1} <Ringtone 1> – –
(Handset)
Handset Name {1}{0}{4} – – 26
Caller Barred*5 {2}{1}{7} – r 27
Transmission {7}{2}{5} {1}: <Normal> r 15
Power {2}: Low
LCD & Key {2}{7}{6} {1}: <On> {0}: Off – –
Backlight
Contrast {1}{4}{5} {1}–{6}: Level 1–6 <3> – –
(Display contrast)
Keytones*8 {1}{6}{5} {1}: <On> {0}: Off – –
Area Code {2}{5}{5} – r 26
Auto Talk*9 {2}{0}{0} {1}: On {0}: <Off> – 16
Dial Mode {1}{2}{0} {1}: Pulse r 14
{2}: <Tone>
23

Programming
Recall/Flash*10 {1}{2}{1} {0}: 900 msec. r 17
{1}: 700 msec.
{2}: <600 msec.>
{3}: 400 msec.
{4}: 300 msec.
{5}: 250 msec.
{*}: 200 msec.
{#}: 160 msec.
{6}: 110 msec.
{7}: 100 msec.
{8}: 90 msec.
{9}: 80 msec.
Privacy Mode*3, *11 {1}{9}{4} {1}: On {0}: <Off> r –
Base Unit PIN {1}{3}{2} <0000> r 27
Repeater Mode {1}{3}{8} {1}: On {0}: <Off> r 28
Register H.set {1}{3}{0} – – 27
Cancel Register {1}{3}{1} – – 28
Display {1}{1}{0} <English> – 14
(Change language)
For the answering system (KX-TG6521)

Play New Msg. {3}{2}{3} – – 33
Play All Msg. {3}{2}{4} – – 33
Erase All Msg. {3}{2}{5} – r 34
Start REC {3}{0}{2} – r 32
(Record greeting)
Play Greeting {3}{0}{3} – – 32
Default {3}{0}{4} – r 32
(Reset to pre-
recorded greeting)
Number of {2}{1}{1} <4 Rings> r 35
Rings
Recording Time {3}{0}{5} <3 Minutes> r 36
Remote Code {3}{0}{6} – r 34
Call Screening {3}{1}{0} <On> – 31
Answer On {3}{2}{7} – r 31
Answer Off {3}{2}{8} – r 31
*1 If “System” column is checked, you do not need to program the same item using
another handset. (KX-TG6512/KX-TG6513)
24

Programming
*2 This feature allows the unit to automatically adjust the date and time each time
caller information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select
“Manual”. (Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*3 KX-TG6512/KX-TG6513
*4 When the ringer volume is turned off, ~ is displayed and the handset does not ring
for outside calls.
However even when the ringer volume is set to off, the handset still rings for alarm
(page 26), intercom calls (page 38), and paging (page 38).
*5 KX-TG6521
*6 If you select one of the melody ringer tones, the ringer tone continues to play for
several seconds even if the caller has already hung up. You may either hear a dial
tone or no one on the line when you answer the call.
*7 The preset melodies in this product are used with permission of © 2007
Copyrights Vision Inc.
*8 Turn this feature off if you prefer not to hear key tones while you are dialling or
pressing any keys, including confirmation tones and error tones.
*9 If you subscribe to a Caller ID service and want to view the caller’s information
after lifting up the handset to answer a call, turn off this feature.
*10The recall/flash time depends on your telephone exchange or host PBX. Contact
your PBX supplier if necessary.
*11To prevent other users from joining your conversations with outside callers, turn
this feature on.
25

Programming
L When the handset is in use, the alarm
will not sound until the handset is in
Special programming standby mode.
Alarm Changing the handset name

An alarm sounds at the set time for 3 Each handset can be given a
minutes once or daily. Alarm can be set customised name (“Bob”, “Kitchen”,
for each handset. etc.). This is useful when you make
Important: intercom calls between handsets. You
L Set the date and time beforehand can also select whether or not the
(page 14). handset name is displayed in standby
mode. The default setting is “Off”. If
1 8 i {#}{7}{2}{0}
you select “On” without entering any
2 {V}/{^}: Select the desired alarm handset name, “Handset 1” to
option. i M “Handset 6” is displayed.
“Off” 1 8 i {#}{1}{0}{4}
Turns alarm off. Go to step 6. 2 Enter the desired name (max. 10
“Once” characters; page 39).
An alarm sounds once at the set L If not required, go to step 3.
time. 3 M
“Daily” 4 {V}/{^}: Select the desired setting.
An alarm sounds daily at the set time. i M 2 times
Go to step 4.
5 {ic}
3 Enter the desired date and month.
iM Storing an area code to be
4 Set the desired time. i M deleted automatically
5 {V}/{^}: Select the desired alarm In some situations, phone numbers
tone. i M stored automatically in the caller list
L We recommend selecting a (page 29) will include area codes. If you
different ringer tone from the one do not want to dial the area code when
used for outside calls. making calls from the caller list, you can
store the area code which you want the
6 M i {ic}
unit to delete automatically.
L When the alarm is set, E is
Example: You have stored the area
displayed.
code “123”. If you make a call from the
Note: caller list to the phone number “123-456-
L When you select Arabic or Persian as 7890”, the unit dials “456-7890”.
the display language, enter the 1 8 i {#}{2}{5}{5}
desired month and date.
L To stop the alarm, press any dial key
2 Enter an area code (5 digits max.).
i M i {ic}
or place the handset on the base unit
or charger.
26

Programming
3 {ic}
Incoming call barring (Caller
ID subscribers only) Viewing/editing/erasing bar call
numbers
Available for:
KX-TG6521
1 8 i {#}{2}{1}{7}
This feature allows the unit to reject calls L To exit, press {ic}.
from specified phone numbers that you
do not want to answer such as junk calls.
3 To edit a number:
~ i Edit the phone number.
When a call is received, the unit does not
i M i {ic}
ring while the caller is being identified. If
To erase a number:
the phone number matches an entry in
W i {V}/{^}: “Yes” i M
the call barred list, the unit sends out a
i {ic}
busy tone to the caller, and then
disconnects the call. Note:
Important: L When editing, press the desired dial
L When the unit receives a call from a key to add, ^ to erase.
number that is stored in the call barred
list, the call is logged in the caller list Changing the base unit PIN
(page 29) with 7 after the call is (Personal Identification
disconnected.
Number)
Storing unwanted callers Important:
You can store up to 30 phone numbers in L If you change the PIN, please make
the call barred list by using the caller list note of your new PIN. The unit will not
or by entering the numbers directly. reveal the PIN to you. If you forget
Important: your PIN, contact an authorised
L You must store the phone number service centre.
with an area code in the call barred 1 8 i {#}{1}{3}{2}
list. 2 Enter the current 4-digit base unit
■ From the caller list: PIN (default: “0000”).
1 {<} (y) 3 Enter the new 4-digit base unit PIN.
2 {V}/{^}: Select the entry to be i M i {ic}
barred. i I
3 {V}/{^}: “Caller Barred” i
M
4 {V}/{^}: “Yes” i M i
Registering a unit
{ic}
■ By entering phone numbers:
Registering a handset to the
1 8 i {#}{2}{1}{7} i m base unit
2 Enter the phone number (24 The supplied handset and base unit are
digits max.). i M pre-registered. If for some reason the
handset is not registered to the base unit
L To erase a digit, press ^.
27

Programming
(for example, _ is displayed even when L All handsets registered to the
the handset is near the base unit), re- base unit are displayed.
register the handset. 2 {V}/{^}: Select the handset you
1 Handset: want to cancel. i M
8 i {#}{1}{3}{0} 3 {V}/{^}: “Yes” i M
2 Base unit: L A confirmation tone sounds.
Proceed with the operation for your L The handset does not beep when
model. cancelling its own registration.
■ KX-TG5511/KX-TG6511/ 4 {ic}
KX-TG6519
Increasing the range of the
Press and hold {x} for about 5
seconds. (No registration tone) base unit
■ KX-TG6521 You can increase the signal range of the
Press and hold {x} for about 5 base unit by using a DECT repeater.
seconds, until the registration Please use only the Panasonic DECT
tone sounds. repeater noted on page 4. Contact your
Panasonic dealer for details.
L If all registered handsets start
ringing, press the same button to Important:
stop. Then repeat this step. L Before registering the repeater to this
L The next step must be completed base unit, you must turn the repeater
within 90 seconds. mode on.
L Do not use more than one repeater at
3 Handset:
a time.
Wait until “Base PIN” is displayed.
i Enter the base unit PIN (default:
Setting the repeater mode
“0000”). i M
L If you forget your PIN, contact an 1 8 i {#}{1}{3}{8}
authorised service centre. 2 {V}/{^}: Select the desired setting.
L When the handset has been i M i {ic}
registered successfully, w is Note:
displayed. L After turning the repeater mode on or
Note: off, _ is displayed on the handset
L While registering, “Base in momentarily. This is normal and the
registering” is displayed on all handset can be used once w is
registered handsets. displayed.
Deregistering a handset
A handset can cancel its own
registration (or the registration of
another handset) that is stored to the
base unit. This allows the handset to end
its wireless connection with the system.
1 8 i {#}{1}{3}{1}
28

Caller ID Service
– Being replaced on the base unit or
charger.
Using Caller ID service – Pressing {ic}.
Important:
L This unit is Caller ID compatible. To Phonebook name display
use Caller ID features, you must When caller information is received and
subscribe to a Caller ID service. it matches a phone number stored in the
Contact your service provider/ phonebook, the stored name in the
telephone company for details. phonebook is displayed and logged in
the caller list.
Caller ID features
When an outside call is being received,
the caller’s phone number is displayed.
Caller information for the last 50 callers
Caller list
is logged in the caller list from the most Important:
recent call to the oldest. L Only 1 person can access the caller
L If the unit cannot receive caller list at a time. (KX-TG6512/
information, the following is displayed: KX-TG6513)
– “Out of Area”: The caller dials L Make sure the unit’s date and time
from an area which does not setting is correct (page 14).
provide a Caller ID service.
– “Private Caller”: The caller Viewing the caller list and
requests not to send caller
information.
calling back
L If the unit is connected to a PBX 1 {<} (y)
system, caller information may not be 2 Press {V} to search from the most
properly received. Contact your PBX recent call, or press {^} to search
supplier. from the oldest call.
L If > is displayed, not all of the
Missed calls information is shown. To see the
If a call is not answered, the unit treats it remaining information, press {>}.
as a missed call and y is displayed. This To return to the previous screen,
lets you know if you should view the press {<}.
caller list to see who called while you
3 To call back, press {C}.
were away.
To exit, press {ic}.
Even if only one missed call in the caller
list is viewed (page 29), y disappears Note:
from the display. When you receive L If the entry has already been viewed
another new call, y is displayed again. or answered:
Note: – “Q” is displayed. (KX-TG5511/
L Even when there are unviewed KX-TG6511/KX-TG6519/
missed calls, y disappears from the KX-TG6521)
standby display if the following – “Q” is displayed, even if the entry
operation is performed by one of the was viewed or answered using
registered handsets:
29

Caller ID Service
another handset. (KX-TG6512/ 2 {V}/{^}: Select the desired entry.
KX-TG6513) iI
L If the call matches an entry in the call 3 {V}/{^}: “Phonebook” i M
barred list, the number is logged with
4 To store the name, continue from
7 (page 27). (KX-TG6521)
step 2, “Adding entries”, page 19.
L If you do not want to dial the area code
when making calls from the caller list,
you can store the area code which you
want the unit to delete automatically
(page 26).
Editing a caller’s phone

number before calling back
1 {<} (y)
L If > is displayed, not all of the
information is shown. To see the
remaining information, press {>}.
To return to the previous screen,
press {<}.
3 ~ i Edit the number.
L Press dial key ({0} to {9}) to add,
^ to delete.
4 {C}
Erasing selected caller

information
1 {<} (y)
3 W i {V}/{^}: “Yes” i M
i {ic}
Erasing all caller information

1 {<} (y)
2 W i {V}/{^}: “Yes” i M
i {ic}
Storing caller information to

the phonebook
1 {<} (y)
30

Answering System
announced to callers even though
their messages are not recorded.
Answering system
Available for:
KX-TG6521
Turning the answering
The answering system can answer and
record calls for you when you are
system on/off
unavailable to answer the phone. The answering system is preset to on.
You can also set the unit to play a
greeting message but not to record Base unit
caller messages by selecting
Press {s} to turn on/off the answering
“Greeting Only” as the recording
system.
time setting (page 36).
L When the answering system is turned
Important:
on, the answer on indicator lights up.
L When callers leave messages, the
unit records the day and time of each Handset
message. Make sure the date and
time have been set correctly (page 1 To turn on:
14). 8 i {#}{3}{2}{7}
L Answering system announcements To turn off:
are in English only. 8 i {#}{3}{2}{8}
2 {ic}
Memory capacity (including Note:
your greeting message) L When the answering system is turned
The total recording capacity is about 20 on, u is displayed next to the battery
minutes. A maximum of 64 messages icon.
can be recorded.
Note: Call screening
L If message memory becomes full: While a caller is leaving a message, you
– “Messages Full” is shown on the can listen to the call through the
handset display. handset’s speaker. To adjust the
– The answer on indicator on the speaker volume, press {^} or {V}
base unit flashes rapidly when the repeatedly. You can answer the call by
answering system is turned on. pressing {C} on the handset.
The default setting is “On”.
L When the message memory becomes
full: 1 8 i {#}{3}{1}{0}
– If you use the pre-recorded greeting 2 {V}/{^}: Select the desired setting.
message, the unit automatically i M i {ic}
switches to another pre-recorded
greeting message asking callers to
call again later.
– If you recorded your own greeting
message, the same message is still
31

Answering System
2 M i {ic}
Greeting message Playing back the greeting

When the unit answers a call, a greeting message
message is played to callers.
You can use either: 1 8 i {#}{3}{0}{3}
– your own greeting message 2 {ic}
– a pre-recorded greeting message
Recording your greeting

Listening to messages
message
1 8 i {#}{3}{0}{2}
using the base unit
2 {V}/{^}: “Yes” i M When new messages have been
recorded, {6} on the base unit flashes.
3 After a beep sounds, hold the
Press {6}.
handset about 20 cm away and
L If new messages have been recorded,
speak clearly into the microphone (2
the base unit plays back new
minutes max.).
messages.
4 Press O to stop recording. L If there are no new messages, the
5 {ic} base unit plays back all messages.
Note:
Using a pre-recorded greeting L When the answer on indicator on the
message base unit flashes rapidly, the message
The unit provides 2 pre-recorded memory is full (“Memory capacity
greeting messages: (including your greeting message)”,
– If you erase or do not record your own page 31).
greeting message, the unit plays a
pre-recorded greeting asking callers Operating the answering
to leave a message. system during playback
– If the message recording time (page
36) is set to “Greeting Only”, Key Operation
callers’ messages are not recorded {^} or {V} Adjust the speaker
and the unit plays a different pre- volume
recorded greeting message asking
{7} Repeat message*1
callers to call again.
{8} Skip message
Resetting to a pre-recorded greeting {■} Stop playback
message
{4} Erase currently playing
If you want to use a pre-recorded message
greeting message once you record your
own greeting message, you need to *1 If pressed within the first 5 seconds of
erase your own greeting message. a message, the previous message is
1 8 i {#}{3}{0}{4} played.
32

Answering System
Key Operation
Erasing all messages
Press {4} 2 times while the unit is not in {6} Play greeting
use. message
{7}{6} Record greeting
message
{8} Turn answering
Listening to messages system on
using the handset 8 Pause message*2
When new messages have been {9} or O Stop recording

recorded, u is displayed on the Stop playback
handset with the total number of new {0} Turn answering
messages. system off
1 To listen to new messages: {*}{4}*3 Erase currently
8 i {#}{3}{2}{3} playing message
To listen to all messages: {*}{5} Erase all messages
8 i {#}{3}{2}{4}
{*}{6} Reset to a pre-
2 When finished, press {ic}. recorded greeting
Note: message
L To switch to the receiver, press {C}. *1 If pressed within the first 5 seconds of
L If “Messages Full” is shown on the a message, the previous message is
display, u and the total number of played.
new messages are not displayed. *2 To resume playback:
{V}/{^}: “Play” i M
Operating the answering *3 You can also erase as follows:
W i {V}/{^}: “Yes” i M
system
8 i {V}/{^}: “Answer System”
iM Calling back (Caller ID
subscribers only)
Key Operation
If caller information is received for the
{^} or {V} Adjust the receiver call, you can call the caller back while
or speaker volume listening to a message.
(during playback)
1 Press 8 during playback.
{1} or {<} Repeat message
2 {V}/{^}: “Call Back” i M
(during playback)*1
{2} or {>} Skip message Editing the number before calling
(during playback) back
{3} Enter the 1 Press 8 during playback.
“Settings” menu
2 {V}/{^}: “Edit & Call” i M
{4} Play new messages
3 Edit the number. i {C}
{5} Play all messages
33

Answering System
2 After the greeting message starts,
Erasing all messages enter your remote access code.
1 8 i {#}{3}{2}{5} L The unit announces the number of
new messages.
2 {V}/{^}: “Yes” i M i {ic}
3 Follow the voice guidance prompts
as necessary or control the unit
using remote commands (page 34).
Remote operation 4 When finished, hang up.
Using a touch-tone phone, you can call Note:
your phone number from outside and L You can also leave a message just as
access the unit to listen to messages or any outside caller can. After the
change answering system settings. The greeting message starts, press {*} to
unit’s voice guidance prompts you to skip the greeting message and record
press certain dial keys to perform your message after the beep.
different operations.
Voice guidance
Remote access code During remote operation, the unit’s voice
A 3-digit remote access code must be guidance starts and prompts you to
entered when operating the answering press {1} to perform a specific
system remotely. This code prevents operation, or press {2} to listen to more
unauthorised parties from listening to available operations.
your messages remotely. Note:
Important: L If you do not press any dial keys within
L In order to operate the answering 10 seconds after a voice guidance
system remotely, you must first set a prompt, the unit disconnects your call.
remote access code.
1 8 i {#}{3}{0}{6} Remote commands
2 To turn on remote operation, enter You can press dial keys to access
the desired 3-digit remote access certain answering system functions
code. without waiting for the voice guidance to
prompt you.
3 M i {ic}
Key Operation
Deactivating remote operation {1} Repeat message
Press {*} in step 2 on “Remote access (during playback)*1
code”, page 34.
{2} Skip message
L The entered remote access code is (during playback)
deleted.
{4} Play new messages
{5} Play all messages
Using the answering system
{6} Play greeting message
remotely
{7} Record greeting message
1 Dial your phone number from a {9} Stop recording
touch-tone phone. Stop playback
34

Answering System
Key Operation
{0} Turn answering system off Answering system
Erase currently playing
{*}{4}
message
settings
{*}{5} Erase all messages
{*}{6} Reset to a pre-recorded
Number of rings before the
greeting message (during unit answers a call
greeting message You can change the number of times the
playback) phone rings “Number of Rings”
{*}{#} End remote operation before the unit answers a call. You can
(or hang up) select 2 to 7 rings, or “Auto”.
The default setting is “4 Rings”.
*1 If pressed within the first 5 seconds of “Auto”: The unit’s answering system
a message, the previous message is answers at the end of the 2nd ring when
played. new messages have been recorded, or
at the end of the 5th ring when there are
Turning on the answering no new messages. If you call your phone
system remotely from outside to listen to new messages
If the answering system is off, you can (page 34), you know that there are no
turn it on remotely. new messages when the phone rings for
the 3rd time. You can then hang up
1 Dial your phone number from a without being charged for the call.
touch-tone phone.
1 8 i {#}{2}{1}{1}
2 Let the phone ring 15 times.
L A long beep is heard.
i M i {ic}
3 Enter your remote access code
within 10 seconds after the long For voice mail service subscribers
beep. To receive voice mail and use answering
L The greeting message is played system properly, please note the
back. following:
L You can either hang up, or enter L To use the voice mail service (page
your remote access code again 37) provided by your service provider/
and begin remote operation (page telephone company rather than the
34). unit’s answering system, turn off the
answering system (page 31).
L To use this unit’s answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
service.
35

Answering System
If your service provider/telephone asking callers to call again later
company cannot do this: (page 32).
– Set this unit’s “Number of
Rings” setting so that this unit’s
answering system answers calls
before the voice mail service of your
service provider/telephone
company does. It is necessary to
check the number of rings required
to activate the voice mail service
provided by your service
provider/telephone company before
changing this setting.
– Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
service provider/telephone
company.
Caller’s recording time

You can change the maximum message
recording time allowed for each caller.
The default setting is “3 Minutes”.
1 8 i {#}{3}{0}{5}
i M i {ic}
Selecting “Greeting Only”

You can select “Greeting Only”
which sets the unit to announce a
greeting message to callers but not
record messages.
Select “Greeting Only” in step 2 on
“Caller’s recording time”, page 36.
Note:
L When you select “Greeting Only”:
– If you do not record your own
message, the unit will play the pre-
recorded greeting-only message
asking callers to call again later.
– If you use your own message,
record the greeting-only message
36

Voice Mail Service
Voice mail service

Voice mail is an automatic answering
service offered by your service provider/
telephone company. After you subscribe
to this service, your service provider/
telephone company’s voice mail system
answers calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
When you have new messages, 6 is
displayed on the handset if message
indication service is available. Please
contact your service provider/telephone
company for details of this service.
Important:
L If 6 still remains on the display even
after you have listened to new
messages, turn it off by pressing and
holding {#} for 2 seconds.
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit’s
answering system, turn off the
answering system (page 31). For
details, see page 35. (KX-TG6521)
37

Intercom/Locator
Intercom Transferring calls,

Available for: conference calls
KX-TG6512/KX-TG6513
Available for:
Intercom calls can be made between KX-TG6512/KX-TG6513
handsets.
Outside calls can be transferred or a
Note:
conference call with an outside party can
L If you receive an outside call while be made between 2 handsets.
talking on the intercom, you hear 2
tones. To answer the call, press 1 During an outside call, press 4 to
{ic}, then press {C}. put the call on hold.
L When paging the handset, the paged 2 {V}/{^}: Select the desired unit. i
handset beeps for 1 minute. M
3 Wait for the paged party to answer.
Making an intercom call L If the paged party does not
answer, press ^ to return to the
1 8i4
outside call.
2 {V}/{^}: Select the desired unit. i
M
4 To complete the transfer:
Press {ic}.
L To stop paging, press {ic}.
L The outside call is being routed to
3 When you finish talking, press the destination unit.
{ic}.
To establish a conference call:
Press w.
Answering an intercom call L To leave the conference, press
1 Press {C} to answer the page. {ic}. The other 2 parties can
2 When you finish talking, press continue the conversation.
{ic}. L To put the outside call on hold,
press H. To resume the
conference, press w.
Note:
Handset locator L If you want to return to the outside call
after the paged party answers, press
You can locate a misplaced handset by
W.
pressing {x} on the base unit.
L All registered handsets beep for 1 Answering a transferred call
minute.
Press {C} to answer the page.
To stop paging, press it again or {ic}
on the handset.
38

Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple
characters assigned to it. The characters that can be entered depend on the
character entry mode (page 39).
– Press {<} or {>} to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press ^ to erase the character or number highlighted by the cursor. Press and
hold ^ to erase all characters or numbers.
– Press {*} (A→a) to switch between uppercase and lowercase.
– If you do not press any dial key within 5 seconds after entering a character, the
character is fixed and the cursor moves to the next space.
– When entering another character located on the same dial key, operation will differ
depending on the display language you select.
English
L Press {>} to move the cursor to the next space, then press the appropriate dial
key.
Arabic/Persian
L Press {<} to move the cursor to the next space, then press the appropriate dial
key.
Character entry modes

The available character entry modes are Alphabet (ABC), Numeric (0-9),
Arabic/Persian ( ) and Extended (G). When in these entry modes except
Numeric, you can select which character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
/ i {V}/{^}: Select a character entry mode. i M
Note:
L in the following tables represents a single space.
L When you select Arabic or Persian as the display language, numbers in the
character table are displayed in Arabic or Persian.
Alphabet character table (ABC)
39

Useful Information
Numeric entry table (0-9)
Arabic character table ( )

L When you select Arabic as the display language, Arabic character table is
available.
Persian character table ( )

L When you select Persian as the display language, Persian character table is
available.
Extended character table (N)
L The following are used for both uppercase and lowercase:
40

Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message Cause/solution

Base no power L The handset has lost communication with the base
or unit. Move closer to the base unit and try again.
No link. L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect AC Reconnect the adaptor and try again.
adaptor. L The handset’s registration may have been cancelled.
Re-register the handset (page 27).
Check Phone Line L The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 8).
Error*1 L Recording was too short. Try again.
Failed*2 L Phonebook copy failed (page 20). Confirm the other
handset (the receiver) is in standby mode and try
again.
Incomplete*2 L The receiver’s phonebook memory is full. Erase the
unwanted phonebook entries from the other handset
(the receiver) and try again.
Memory Full L The phonebook memory is full. Erase unwanted
entries (page 19).
L Message memory is full. Erase unwanted messages
(page 32, 33).*1
L The call barred list memory is full. Erase unwanted
entries (page 27).*1
Use rechargeable L A wrong type of battery such as Alkaline or
battery. Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 6.
You must first L You must subscribe to a Caller ID service. Once you
subscribe to receive caller information after subscribing to a Caller
Caller ID. ID service, this message will not be displayed.
*1 KX-TG6521
*2 KX-TG6512/KX-TG6513
41

Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s
AC adaptor and turn on the handset.
General use
Problem Cause/solution
The handset does not turn on L Place the handset on the base unit or charger
even after installing charged to turn on the handset.
batteries.
The unit does not work. L Make sure the batteries are installed correctly
(page 8).
L Fully charge the batteries (page 9).
L Check the connections (page 8).
L Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
L The handset has not been registered to the
base unit. Register the handset (page 27).
I cannot hear a dial tone. L Make sure that you are using the supplied
telephone line cord. Your old telephone line
cord may have a different wiring configuration.
L The base unit’s AC adaptor or telephone line
cord is not connected. Check the connections.
L Disconnect the base unit from the telephone
line and connect the line to a known working
telephone. If the working telephone operates
properly, contact our service personnel to
have the unit repaired. If the working
telephone does not operate properly, contact
your service provider/telephone company.
Programmable settings
The display is in a language I L Change the display language (page 14).
cannot read.
While programming, the L A call matching an entry in the call barred list
display returns to standby is being received.*1 Wait and try again later.
mode.
42

Useful Information
I cannot activate the eco mode. L You cannot set eco mode when you set the
repeater mode “On”. If required, set the
repeater mode to “Off” (page 28).
I cannot register a handset to a L The maximum number of handsets (6) is
base unit. already registered to the base unit. Cancel
unused handset registrations from the base
unit (page 28).
L You entered the wrong PIN. If you forget your
PIN, contact an authorised service centre.
*1 KX-TG6521
Battery recharge
The handset beeps and/or ) L Battery charge is low. Fully charge the
flashes. batteries (page 9).
I fully charged the batteries, but L Clean the battery ends (S, T) and the
– ) still flashes or charge contacts with a dry cloth and charge
– the operating time seems to again.
be shorter. L It is time to replace the batteries (page 8).
The handset display is blank. L The handset is not turned on. Turn the power
on (page 14).
Making/answering calls, intercom
_ is displayed. L The handset is too far from the base unit.
Move closer.
L The base unit’s AC adaptor is not properly
connected. Reconnect AC adaptor to the
base unit.
L The handset is not registered to the base unit.
Register it (page 27).
L Activating one touch eco mode reduces the
range of the base unit in standby mode. If
required, turn eco mode off (page 15).
43

Useful Information
Noise is heard, sound cuts in L You are using the handset or base unit in an
and out. area with high electrical interference. Re-
position the base unit and use the handset
away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Unplug the base unit’s AC adaptor to reset the
unit and turn off the handset. Reconnect the
adaptor, turn on the handset and try again.
The handset does not ring. L The ringer volume is turned off. Adjust ringer
volume (page 23).
The base unit does not ring.*1 L The ringer volume is turned off. Adjust ringer
volume (page 23).
I cannot make a call. L The dialling mode may be set incorrectly.
Change the setting (page 14).
L The handset is too far from the base unit.
Move closer and try again.
L Another unit is in use. Wait and try again
later.*2
L Answering system is being used.*1 Wait and
try again later.
L The key lock feature is turned on. Turn it off
(page 18).
*1 KX-TG6521
*2 KX-TG6512/KX-TG6513
44

Useful Information
Caller ID
Caller information is not L You must subscribe to a Caller ID service.
displayed. Contact your service provider/telephone
company for details.
L If your unit is connected to any additional
telephone equipment, remove and plug the
unit directly into the wall jack.
L If you use a DSL/ADSL service, we
recommend connecting a DSL/ADSL filter
between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for
details.
L Other telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
Caller information is slow to L Depending on your service provider/
display. telephone company, the unit may display the
caller’s information at the 2nd ring or later.
L Move closer to the base unit.
Time on the unit has shifted. L Incorrect time information from incoming
Caller ID changes the time. Set the time
adjustment to “Manual” (off) (page 23).
The name stored in the L Edit the phonebook entry name to fit in 1 line
phonebook is not fully of text (page 19).
displayed while an outside call
is being received.
Answering system (KX-TG6521)
My own greeting message L Record your own greeting message again
cannot be properly heard. (page 32).
I cannot operate the answering L Someone is using the unit. Wait for the other
system. user to finish.
L A caller is leaving a message. Wait for the
caller to finish.
L The handset is too far from the base unit.
Move closer.
45

Useful Information
I cannot operate the answering L The remote access code is not set. Set the
system remotely. remote access code (page 34).
L You are entering the wrong remote access
code. If you have forgotten your remote
access code, enter the remote access code
setting to check your current code (page 34).
L Press each key firmly.
L The answering system is turned off. Turn it on
(page 35).
The unit does not record new L The answering system is turned off. Turn it on
messages. (page 31).
L The message memory is full. Erase unwanted
messages (page 32).
L The recording time is set to “Greeting
Only”. Change the setting (page 36).
L If your own greeting message is not recorded
properly, callers are unable to leave a
message. Record your own greeting message
again (page 32).
L If you subscribe to a voice mail service,
messages are recorded by your service
provider/telephone company, not your
telephone. Change the unit’s number of rings
setting or contact your service provider/
telephone company (page 35).
Liquid damage
Liquid or other form of moisture L Disconnect the AC adaptor and telephone line
has entered the handset/base cord from the base unit. Remove the batteries
unit. from the handset and leave to dry for at least
3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and
charge fully before use. If the unit does not
work properly, contact an authorised service
centre.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying
process.
46

Index
K Key lock: 18
Keytones: 23
Index M Making calls: 16
A Alarm: 26 Missed calls: 29
Answering calls: 16 Mute: 17
Answering system: 31 P Pause: 16
Call screening: 31 Phonebook: 19
Erasing messages: 32, 33, 35 PIN: 27
Greeting message: 32 Power failure: 9
Greeting only: 36 Power on/off: 14
Listening to messages: 32, 33, 34 Privacy mode: 24
Number of rings: 35 R Recall/flash: 17
Recording time: 36 Redialling: 16
Remote access code: 34 Repeater: 28
Remote operation: 34 Ringer tone: 23
Turning on/off: 31, 33, 35
S Speakerphone: 16
Area code: 26
Auto talk: 16 T Temporary tone dialling: 17
Time adjustment: 23
B Battery: 8, 9
Transferring calls: 38
C Caller ID service: 29 Troubleshooting: 42
Caller list: 29
V Voice mail: 37
Caller list edit: 30
Volume
Call share: 18
Receiver: 16
Call waiting: 17
Ringer (Base unit): 23
Call Waiting Caller ID: 17
Ringer (Handset): 17, 23
Chain dial: 19
Speaker: 16
Character entry: 39
Conference calls: 38 W Wall mounting: 15
Control type: 12
D Date and time: 14
Dialling mode: 14
Direct command: 23
Display
Contrast: 23
Language: 14
E Eco mode: 15
Error messages: 41
H Handset
Deregistration: 28
Locator: 38
Name: 26
Registration: 27
Hold: 17
I Incoming call barring: 27
Intercom: 38
47

For your future reference

We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No. Date of purchase

(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic System Networks Co., Ltd.
© Panasonic System Networks Co., Ltd. 2010
PNQX2495ZA CC0610DG0 (A)

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TG5511_6511_6521BX(e).

book Page 1 Tuesday, June 8, 2010 9:17 AM

Model shown is KX-TG5511. Model shown is KX-TG6511.

Before initial use, see “Getting

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*1 See page 4 for replacement battery information.

Accessory item Model number

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Important safety Environment

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These symbols are only valid in the European

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Connections Press plug firmly. “Click”

Press plug firmly. Hook

Use only the supplied

Correct Wrong *DSL/ADSL filter (not supplied) is

*DSL/ADSL filter (not supplied) is

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Note when setting up

During a power failure

Note for battery charge

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Panasonic Ni-MH battery

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Press {ic} for about 1 second.

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Making calls Pause (for PBX/long distance service

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For call waiting or Call Waiting

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You can join an existing outside call.

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Scrolling through all entries Erasing an entry

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You can copy phonebook entries

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Programming by scrolling through the display menus

Main menu Sub-menu 1 Sub-menu 2 Page

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Programming using the direct commands

Feature Code Setting System *1 Page

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Feature Code Setting System *1 Page

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Alarm Changing the handset name

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Editing a caller’s phone

Erasing selected caller

Erasing all caller information

Storing caller information to

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