Smart

Enterprise

Luis Torcates
NECAM - LASC

NECAM – Confidential
 New Hardware and Applications

 System Capacities

 Adapters

 Migrating SV8100 to SV
 Major and New Enhancements

NECAM – Confidential
NECAM – Confidential
NECAM – Confidential
 SV9100 CPU (GCD-CP10)
NO Compact Flash Slot

Location of SENSE Wheel, Fast

Ethernet & Control Relay Swapped

NECAM – Confidential
CPU, Main Software and In-Mail (VRS/VM) (1)

▐ New designed CPU is released.

 Improve process speed.
 Increase memory capacity. (PZ-ME50 is not required any more.)
 Built-In VM interface and Modem. (PZ-VM21 is not required any more.)
 Use the SD-Card as storage media for Main Software and VRS/VM.
(In-Mail CF Card is not required any more. Features availability is controlled by license.)
 2 types of SD-Card are prepared. (SD-A1:1GB, approx 12H, SD-B1:4GB, approx 115H)
 New VoIP Card can be mounted onto new CPU.
New!!
SV8100 SV9100

CPU
(inc. Main
Main
Software)
Software New CPU
Choose either
(exc. Main
“A1” or “B1”
PZ-ME50 Software)
and install to
new CPU
SD-Cards (SD-A1)
SD Main Software & VRS/VM
PZ-VM21 Storage (1GB)

SD-Cards (SD-B1)
AKS SD Main Software & VRS/VM
xxx Storage (4GB)
CF Card

NECAM – Confidential
CPU, Main Software and In-Mail (VRS/VM) (2)

▐ Comparison with SV8100

SV8100 (CD-CP00-xx) SV9100 (GCD-CP10)
Device MPC8248 266MHz QorIQ P1015 533MHz
MIPS 505.4DMIPS 1332.5DMIPS
ECM/Global Non (System BUS) RD1,RD2,WR
Data Bus 3 access parallel movement
0.5GB/s
14.2GB/s
System BUS 66MHz 64bits 0.5GB/s 266MHz 128bits 5.7GB/s
Cache Memory 16K I/D L1:32K I/D L2:256K
Main Memory SDRAM 66MHz 32bits DDR3 SDRAM 333MHz 32bits
Data Rate 0.26GB/s Data Rate 2.7GB/s

Front Panel
GCD-CP10

NECAM – Confidential
 GPZ-IPLE

▐ New designed Media GW Card is released.

 Mount onto new designed CPU. (same as
current SV8100 VoIP Card)
 Only one type of card is released, and
available number of channels shall be defined
by license. (Max : 256ch per card)
 Enable to provide Video capability. (Video
Streaming Termination, Simple MCU)

Page 8 NECAM – Confidential

Media GW (Voice & Video) (2)

▐ Comparison with the current model

SV8100 (PZ-xxIPLB) SV9100 (GPZ-IPLE)
DSP OCT1010 OCT2224M
Number of 6 24
DSP core each core operates at 1.2GHz each core operates at 1.0GHz
Memory & Mobile DDR SDRAM DDR3 SDRAM
Data Rate 166MHz 64bits 1.33MB/s 900MHz 32bits 3.6GB/s
Storage area Flash Memory SD Card on CPU card
of program (On board) (download)
Voice channels 128ch 256ch
Video support Not supported supported

GPZ-IPLE
IPLE on CP10

Page 9 NECAM – Confidential

 SD-A1 US
1GB SD
 SV9100 options
SD-B1 US
4GB SD

GPZ-IPLE VoIP Daughter Board

256 VoIP Channels

NECAM – Confidential
 9100 1 Gig SD Card 15 hr. InMail
SV9100 CPU
9100 4 Gig SD Card 120 hr. InMail
InMail is embedded

• 16 Voice Channels
• 15/120 Hours
• 960 Total Mailboxes
• 896 Station Mailboxes
• 32 Routing Boxes
• 32 Group Boxes
NECAM – Confidential
  Unified Communication & IP System
 IP equipped by adding IPLE
 Activate UC via User Licenses

 Embedded InMail only with 1GB card

 1GB card provide 16 voice ports with 15
hours storage , or
– 4GB card provide 16 voice ports with 120 hours
storage

 Maximum 1,296 total ports

– 896 stations
– 400 trunks

NECAM – Confidential
 Easy Installation
 Plugs into an open slot
 Takes system resources Many New Features
 Requires system resources Here Are Just A Few!
 Up to 32 Ports Of Conferencing
 RGA comes with 8 ports and can expand to 32
 Enhancement License Allows up to 16 Hours of recorded conferences

 Built In Web GUI

 Easy to use Web based interface
 Allows for easy access from anywhere via a web browser

 On-the-Fly Dial Out Conferencing

 Add participants while on a conference via the Web interface

 Drag and Drop Participants Into Other Conferences

 Move participants from one conference to another and back

 View Conferences and Participants In Real Time!

 English, Spanish and Portuguese

NECAM – Confidential
• Real View
– Allows for viewing of active conferences
– View participants by extension or Caller ID
– Mute one or all participants

NECAM – Confidential
 Embedded UC
 SV9100 Controls Programming
 UC Service Configuration
 UC Desktop Configure Settings

UC Server
UC Server Presence Settings UC Server
User Settings General Settings

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 Contact Center Call Center Summary

NECAM – Confidential
SV8100/SV9100 Capacities
▐ System Capacity Increased
Items SV8100 SV9100
 Expandable
Items to 1,296 total ports
InMail Hours
SV8100 SV9100 64 15/120
 Easy to configure system capacity by adding Licenses, Chassis & Blades
Max Ports Remote Node 712 1,296 15 49
(NetLink)
Max Trunks (Total) 200 400
VoIP Channels 32/64/128 256
Analog 200 400
NetLink
(IP Connection)

ARS Tables 800 2000

ISDN 200 400 400 TRK + 896 EXT

DID Tables
Items SV8100 SV9100 Items 2000 SV8100
4000 SV9100

IP
Max Ports 200 712 1,296 InMail Hours 400 64 15/120

Speed Dial
Max Trunks (Total) 200 400 Remote Node (NetLink)
2000 10,00015 49

Max Extensions
Analog
512 200 400 VoIP Channels
896 32/64/128 256
ISDN
(Total)
IP
Phone Book 200
200
400
400
ARS Tables
DID Tables
30,000 110,000800
2000
2000
4000

Digital Access Maps 512 896 200 400

Max Extensions (Total) 512 896 Speed Dial 2000 10,000

Digital 512 896 Phone Book 30,000 110,000

Analog UC Clients 512 128/256 256/512

Analog 512 896 Access Maps 200 400

IP 512 896 UC Clients 896 128/256 256/512

IP
Virtual Conference256
512
NECAM – Confidential
512
Conference
32x2 64 32x3 = 96
896
32x2 64 32x3 = 96
 SV9100 Capacity
▐ System Capacity Increased
 Expandable to 1,296 total ports
 Easy to configure system capacity by adding Licenses, Chassis & Blades

NetLink
(I P Connection)

400 TRK + 896 EXT

Items SV8100 SV9100 Items SV8100 SV9100

Max Ports 712 1,296 Virtual Extension 256 512
Max Trunks (Total) 200 400 Max VoIP Channels 128 256
Analog 200 400 Remote Node (Netlink) 15 49
ISDN 200 400 Tone Detection 32 64
IP 200 400 VRS /InMail Channels 16 16
Max Extensions (Total) 512 896 UM8000 Channels 16 16

Digital 512 896 Analog Modem 1 (PZ-VM21) 1 (CPU)

Analog 512 896 1st Party CTI 128 256

IP 512 896 3rd Party CTI 512 512

NECAM – Confidential
 Converts NEC’s DT73x and DT83x Endpoints into a
wireless device

 Allows placement of telephones virtually anywhere

within range of an office’s wireless network

 Eliminates the need and cost of additional wiring and

a dedicated wired Ethernet connection

NECAM – Confidential
 Enables single and mass configuration setup through
the built-in GUI or the optional configuration tool

 Easy to use Web Interface for set up and connection

to available wireless access points

NECAM – Confidential
 Warehouse Frequency: 2.4 ~ 2.4835GHz
Standard: IEEE 802.11g,
IEEE 802.11b,
Encryption: 64/128/152 digit
WEP encryption, WPA,
WPA-PSK, WPA2/WPA2-
PSK Encryption
Demo Lobby PC connection: Supported
System Area Range: Indoors: 50’ without
antenna 100’ with external
antenna (theoretical value)

WF
A-Z Intra
net

Conference
Room Home Office

NECAM – Confidential
▐ BCA (Bluetooth Cradle Adapter) Support
 Smart Phone Collaboration Solution
By connecting BCA option to Opal terminal,
provide a collaboration with Smart Phone easily.
Connect to back of terminal
as the Bottom Option
Receiving Dialing
-Terminal Ringing of a call to Smart Phone -Dial from an operation of application on Smart
-Answer/End of the Call by Opal handset Phone having a good UI.

PSTN 3G PSTN
Networks
Next SV Next SV
Receiving

Bluetooth
Bluetooth
Dialing
(DTMF)

Opal Terminal Opal Terminal

+ BCA Option Smart Phone + BCA Option Smart Phone

NECAM – Confidential
 Hardware
 Platform items migrate
 DT300/DT700/UX Terminals migrate
 No Series I supported
 Loop Keys not supported

 Existing SV8100 Licenses DO NOT migrate

 New Resource, User and SIP Trunk licenses required.
 New License User centric.

NECAM – Confidential
▐ SV9100 Initial Capacity Latin American Market:
 Two VRS ports (1001)
 One NAT Transversal (0031)
 64 Resources Licenses (0300)
 4 IP terminal Licenses (5111)
 4 IP Trunk Licenses (5001)
 4 mobile Extension (5201)
 5 UMS Client (1404)
 3 UMS Multi Language (1406)

 The 64 built in Resource Licenses on the system are

built onto the Compact flash card(1GB or 4GB).
 Many of the Blades form the SV8100 will migrate to the
SV8100, but the Migration License (Feature Code 0048)
is required is you plan to use this hardware in the
SV9100.

NECAM – Confidential
 The following items do not migrate to the SV9100:
 Processors from the SV8100.

 Any of the VoIpDBs from the SV8100

 PZ-ME50

 PZ-VM21

 InMail VRS CF card. Any Messages or recording from the InMail CF card.

 SLTII Adapter

 MH240

 UCB

 SV8100 Desktop Suite and SP310 softphone

 CD-PVAA with the Conference Application

NECAM – Confidential
 Programming changes
 InMail ports are fixes at 897-912.
 To enable sip trunk ports, you not longer use 10-40,
because it not longer exists. Instead, you go to PRG 10-68
to enable ip trunks.
 10-12-06 has been moved to PRG 10-29-21.
 GPZ-IPLE card provide 256 DSP channels. Only one IP
address is needed, assigned in PRG 84-26-01.
 90-55-01 needs to be enable for the demo license.
 90-54 is needed to enable licenses and the quantity.
 PRG 10-12-06 was moved to 10-29-21 (NAT)

NECAM – Confidential
The SV8100 Migration feature allows a UNIVERGE SV8100
database to a SV9100 database to utilize the enhanced
capabilities of the SV9100.

 The SV8100 Migration feature is available with

Version 1000 or higher.

 Hardware Migration license (0047) is required to

migrate SV8100 hardware to the SV9100.

 SV8100 licenses will not migrate.

NECAM – Confidential
 After an SV8100 to SV9100 database conversion there will be
no VoIP Daughter Board and GCD-CP10 present.

 SV9100 does not support the IPK Migration board.

 Inmail messages and recordings will not migrate.

SV8100 UC Desktop Suite and Soft phone (SP310) will not

migrate.

 Unified Communications for Business (UCB) will not

migrate.

NECAM – Confidential
 Database Conversion

Step 1: Select File, Open, and

Select your Saved SV8100
Database.

Step 2: Select OK when

prompted for the conversion.

Step 3: Select OK when

conversion complete.

NECAM – Confidential
 Notice that if you has a VoIPDB and PZ-ME50
these will not migrate. You have to create by
right click on the blade position using PcPro.
 None of the IP addresses associated will
convert. The y need to be programmed again
in PRG 10-12 and PRG 84-26.
 In case you have InMail programmed before
(ei. ports 49-64), after a migation is completed
the VM ports will be moved to ports 897 to 912.
all the remaining program will migrate.
NECAM – Confidential
System Capacity Expansion

▐ System Capacity Expansion

 Number of Max Port is expanded to 1,296. (400 Trunks + 896 Extensions)
 Easy to configure the system capacity by adding Chassis and Blades.

NetLink
(I P Connection)

400 TRK + 896 EXT

Items SV8100 SV9100 Items SV8100 SV9100

Max Ports 712 1,296 Virtual Extension 256 512
Max Trunks (Total) 200 400 Max VoIP Channels 128 256
Analog 200 400 Remote Node (Netlink) 15 49
ISDN 200 400 Tone Detection 32 64
IP 200 400 Max VRS Channels 16 16
Max Extensions (Total) 512 896 Max VM Channels 16 16
Digital 512 896 Analog Modem 1 (PZ-VM21) 1 (CPU)
Analog 512 896 1st Party CTI 128 256
IP 512 896 3rd Party CTI 512 512

NECAM – Confidential
 Program 47-01-17 is gone, InMail ports are fixed at 897-912.
 All SV9100 systems have the InMail built in with 16 ports. However, each mailbox
must be licensed (1012).
 Email forwarding requires one (1) InMail Email client license 1014 for each mailbox
that will use this feature.
 Mailbox license resources are consumed as mailboxes are assigned in PRG 47-02-
01.
 Email license resources are consumed as mailboxes are enabled for email
forwarding in PRG 47-02-20.
 Without mailbox licenses only basic fixed auto attendant features are available.
 system (1G) SV9100 SD Card (15 hours recording time)
 system (4G) SV9100 SD Card (120 hours recording time)
 Mailbox Limits:
 Station Mailboxes = 896
 Routing Mailboxes = 32
 Group Mailboxes = 32
 Total Mailboxes = 960

NECAM – Confidential
▐ SV9100 InMail Utility is supported on Windows XP (32-bit), Windows 7/Vista (32-
bit or 64-bit) or Windows 8 (32-bit or 64-bit), no driver required.
▐ SV9100 InMail Utility cannot be used on SV8100 InMail CF.
▐ SV9100 InMail Utility and SV8100 InMail Utility cannot be installed at the same
time on a PC.
▐ SV8100 InMail messages, greetings, etc. cannot be migrated to the SV9100
using the InMail Utility.
▐ Web User Pro can be used to manually download messages from a SV8100
InMail and to upload to a SV9100 InMail one at a time.
▐ The SV9100 supports a maximum of 16 InMail ports.
▐ The system reserves ports 897-960 for InMail and they cannot be used for other
stations.
▐ At default InMail is programmed and working with pilot (5999) in Department
Group (64).

NECAM – Confidential
The Simple MCU Video feature provides a built in video conferencing for up to
four standard SIP phones using the Remote Conference feature of the SV9100
system.

The video functionality can also be set to use system VoIP DSP resources for non-
MCU video conferencing if peer-to-peer calls between standard SIP phones is
disabled or not supported by the terminal used.

If the system is set to allow

peer-to-peer calls between
standard SIP stations then
no system DSP resources
are required to support the
video functionality between
standard SIP phones.

NECAM – Confidential
Supported Terminals:
• Standard SIP Terminals with video capabilities that are compliant with
RFC 3261, RFC 3262, RFC 3264 (Session Description Protocol), RFC 1889
(Real Time Protocol).

Required Components:
• GCD-CP10
• GPZ-IPLE
• Resource (0300)
• Video license (0040)
• Remote Conference license (0047)
• Standard SIP Telephone license (5111)
• VoIP Resource license (5103)
• Version 1 Enhancement license (0411)
• VRS Port License if conferences are password protected (1001)

NECAM – Confidential
Service Conditions:
• CO calls cannot be transferred to a Remote Conference pilot and must
directed to the conference pilot as a DID or DIL termination.
• If peer-to-peer is disabled the standard SIP video feature requires VoIP
DSP resource be reserved for this function reducing the number of VoIP
resources available for SIP phone calls.
• The system will always reserve 64 of the total 256 VoIP DSP resources for
SIP voice calls.
• Setting 84-27-22 or 84-27-23 to 1 will allow 4 video channels for MCU
video mode type (1 or 2) if DSP resources are available.
• After making setting changes to PRG 84-27-20, 84-27-21, 84-27-22 or 84-27-
23 the VoIP daughter board must be reset for the changes to take effect.
This will happen automatically after exiting programming once all VoIP
resources go idle.

NECAM – Confidential
 • When set in programming the following table show how many resources are
reserved for each video mode. The total number of VoIP resources reserved for video
cannot be higher than 192.

• Once VoIP DSP resources have been reserved for video functionality, pressing
Feature+4 on an idle display phone will show the number of VoIP DSP resources
available for voice calls.
Non-MCU Mode Video Channel VoIP Reservation:

Max simultaneous video

Program 1 2 3 4 5 6 7 8
channels
84-27-20 Mode 1 VoIP Reserved ３２ ３２ ６４ ６４ ６４ ９６ ９６ ９６
84-27-21 Mode 2 VoIP Reserved ３２ ６４ ９６ １２８ １６０ １９２ N/A N/A

MCU Mode Video Channel VoIP Reservation for peer-to-peer enabled systems:
Max simultaneous group
Program 1
(each group is 4 video channels)
84-27-22 MCU Mode 1 VoIP Reserved ６４
84-27-23 MCU Mode 2 VoIP Reserved １６０

NECAM – Confidential
Program
Program Name Description/Comments Assigned Data
Number
11-19-01 Remote Conference Group Pilot Numbers Enter pilot number for remote conference Must work within current system dialing
plan.
Default = blank
15-05-43 IP Phone Basic Setup – Video Mode Enable video mode for standard SIP phones. 0 = Disabled
1 = Enabled
Default = 0
15-05-50 IP Phone Basic Setup – Peer to Peer mode Enable peer to peer mode for SIP terminals. 0 = Disabled
If enabled MCU mode resource settings are used in 84- 1 = Enabled
27-22 and 84-27-23. Default = 0
20-34-01 Remote Conference Name Set name for remote conference Up to 12 Characters
Default = Conf 1 for conference 1
20-34-02 Remote Conference Password Set password for remote conference Up to 4 numbers.
Default = 1111 for conference 1
20-34-07 MCU Mode for Remote Conference Set the MCU video mode for the remote conference. 0 = Disable
Setting this value for mode 1 or 2 determines whether 1 = Mode1
84-27-22 or 84-27-23 is used. 2 = Mode2
Default = 0
84-27-22 Max MCU Group Number If 20-34-07 is set to Mode 1 you will use this program. 0 = No MCU video channels reserved.
(Mode1) 1 = 4 MCU video Mode 1 channels
This setting reserves VoIP DSP resources for mode 1 reserved.
video conferences. When a DSP resource is reserved it Default = 0
is not available for SIP voice calls. When changing this
program if resources are exceeded the system will
provide an error message and will not allow the setting
to be changed.
84-27-23 Max MCU Group Number If 20-34-07 is set to Mode 2 you will use this program. 0 = No MCU video channels reserved.
(Mode2) This setting reserves VoIP DSP resources for mode 2 1 = 4 MCU video Mode 2 channels
video conferences. When a DSP resource is reserved it reserved.
is not available for SIP voice calls. When changing this Default = 0
program if resources are exceeded the system will
provide an error message and will not allow the setting
to be changed.

NECAM – Confidential
• Non-MCU mode is used to enabled video calls when peer-to-peer is disabled.

Program
Program Name Description/Comments Assigned Data
Number

15-05-43 IP Phone Basic Setup – Video Mode Enable video mode for standard SIP phones. 0 = Disabled
1 = Enabled
Default = 0
15-05-50 IP Phone Basic Setup – Peer to Peer mode Disable peer to peer mode for SIP terminals. 0 = Disabled
If disabled non-MCU mode resource settings are used in 1 = Enabled
84-27-20 and 84-27-21. Default = 0
84-19-65 Video Quality Mode This program specifies the SIP station video quality mode 0 = Mode 1
when Peer-to Peer is disabled in 15-05-50. 1 = Mode 2
Use this program in conjunction with 84-27-20 for Mode Default = 0
1 and 84-27-21 for Mode 2 video quality settings.
Mode 1 = CIF (352x288)
Mode 2 = VGA (640x480)
84-27-20 Maximum non-MCU video channel mode 1 Sets the number of VoIP DSP resources to reserve for 0-8
non-MCU mode 1 video. This program is used if peer-to- Default = 0
peer is disabled for standard SIP phones.
VoIP DSP resources are shared between video and voice
calls. The system will always keep 64 resources for voice
calls. When changing this program if resources are
exceeded the system will provide an error message and
will not allow the setting to be changed.
84-27-21 Maximum non-MCU video channel mode 2 Sets the number of VoIP DSP resources to reserve for 0-6
non-MCU mode 2 video. This program is used if peer-to- Default = 0
peer is disabled for standard SIP phones.
VoIP DSP resources are shared between video and voice
calls. The system will always keep 64 resources for voice
calls. When changing this program if resources are
exceeded the system will provide an error message and
will not allow the setting to be changed.

NECAM – Confidential
Description:
 The Remote Conference feature enhances the built in
conference capabilities of the SV9100 by allowing
outside parties to dial a Remote Conference pilot
number and password to connect to a Conference call.
The conference circuits on the CPU are used to join
each party to the conference. A maximum of 32
conference participants is possible for one Conference.

 A maximum of 20 simultaneous Remote Conference

calls are possible with proper licensing and available
conference resources. In addition the conference call
can be password protected so that any user joining the
conference would be required to enter a password
before being connected.
NECAM – Confidential
Required Components:
 Remote Conference license (0047)
 One Remote Conference license (0047) is required for
each Remote Conference.
 Resource License (0300)
 Software Version License (0411)
 VRS Port License (1001) – Required if
conferences will be password protected.

NECAM – Confidential
 The maximum number of system conference
resources is 96. If the built in modem functionality
is enabled this is reduced to 64.
 A maximum of 20 simultaneous Remote
Conferences are possible if conference resources
are available.
 Up to 96 callers can participate in a Remote
Conference if conference resources are available
and the built in modem is disabled.
 CO calls cannot be transferred to a Remote Conference pilot
and must directed to the conference pilot as a DID or DIL
termination.

NECAM – Confidential
 A VRS license (1001) is required for the Remote Conference
only if you are going to password protect the conference as
VRS is used to play the “please enter your password”
prompt.

 At default, remote conferences are set to prompt for a

password in Program 20-34-06 and conferences 1-4 have
passwords set. If you set the conference to 1 (Skip) in
Program 20-34-06 you do not need the VRS license but still
need the remote conference license (0047).

 If Program 20-34-06 is set to normal and no VRS license

exists in the system you will get ring no answer (RNA)
when calling the Remote Conference pilot.

NECAM – Confidential
Program
Program Name Description/Comments Assigned Data
Number
11-19-01 Remote Conference Group Pilot Enter pilot number for remote conference 1-20. Must work within current system dialing plan.
Numbers Default = blank
20-13-46 Class of Service Options Set Class of Service option for Remote conference. 0 = Disabled
(Supplementary Service) - 1 = Enabled
Remote Conference Default COS 1~15 = 1
20-34-01 Remote Conference Name Set name for remote conference 1-20. Up to 12 Characters
Default = Conf 1 for conference 1, etc.
20-34-02 Remote Conference Password Set password for remote conference 1-20. Up to 4 numbers.
Default = 1111 for conference 1, 222 for conference 2, etc.
20-34-03 Remote Conference Group Setup - Define the maximum number of participants of a 0 ~ 32
Max participants Remote Conference. Default 1~8 = 8
Default 9-20 = 0
20-34-04 Remote Conference Group Setup - Define the maximum duration of a Remote 0 ~ 64800 seconds
Max Conference Duration Conference. Default = 7200
When this time passes, the conference is
disconnected by the SV9100.
20-34-05 Remote Conference Group Setup - Determine how long prior disconnecting a Remote 0 ~ 64800 seconds
End Tone Alert Time Conference call (based on the maximum conference Default = 300
duration above) the SV9100 should send out a beep.
This is used to warn the conference participants of
the pending disconnect.
20-34-06 Password Mode Set remote conference to skip password or prompt 0 = Normal
for password. 1 = Skip
Default = 0
20-34-07 MCU Mode for Remote If using the Simple MCU Video feature set the MCU 0 = Disable
Conference video mode for the remote conference. This will also 1 = Mode1
require VoIP licenses (5103). 2 = Mode2
Setting this value for mode 1 or 2 determines Default = 0
whether 84-27-22 or 84-27-23 is used.

NECAM – Confidential
Description
The CCIS Call Rerouting feature allows a system to use multiple call routing
priorities when remote system trunks are all busy. The four priorities can be
local or remote trunks.
For example using ARS and F-Route table priorities the system can try up to four
remote systems or up to three remote systems and a local trunk to route the
outbound call to its destination. If an outbound route is unavailable for any
reason the call will fall through to the next priority.

Required Component(s)
 GCD-CP10
 GPZ-IPLE
 K-CCISoIP License (5012)
 System Version R1 License (0411)
 System Port License (0300)
 VoIP Resource License (5103)
 IP Trunk License (5001)

NECAM – Confidential
NECAM – Confidential
 The originating system must have a dial treatment of D019RE where 9 is the
ARS trunk access code in the destination system for this feature to work.
 ARS must be enabled in all systems for this feature to work.
 The CCIS Call Rerouting feature is not supported on stations using 3rd party
CTI.
 The CCIS Call Rerouting feature is not supported on a station which is
controlled by 1st party CTI.
 The CCIS Call Rerouting feature will not work if Line Load Control has been
triggered on the destination system.
 The CCIS Call Rerouting feature is only supported on CCISoIP with SV9100
systems.
 The CCIS Call Rerouting feature can only use the four routing options
contained in one F-Route table.
 The CCIS Call Rerouting feature cannot fall through from one F-Route table to
a second F-Route table.
 If none of the four F-Route table route priorities are available the outbound
call will fail.

NECAM – Confidential
Program Description System A Setting System B Setting

10-68-01 IP Trunk Mode CCIS 3 3

10-68-02 Starting CCIS Trunk Number 9 9
10-68-03 Number of CCIS Trunks to Create. This will create CCISoIP trunks 9-16. 8 8
14-05-01 First setting data. Put CCISoIP trunks in trunk group 10. 10 10
14-05-01 Second setting data. Set priorities 1-8 for trunks 9-16. 1-8 1-8
26-01-01 Enable ARS Services 1 1
26-02-01 For table entry 1 enter 5 wildcard characters. @@@@@ N/A
26-02-02 For table entry 1 set service type to F-Route (2) 2 N/A
26-02-03 For table entry 1 set additional data to F-Route Table 2. 2 N/A
26-03-01 Set ARS Treatment 1 to sent the number including the trunk access code of 9 D019RE N/A
to System B.
44-02-01 Closed numbering setup - Set to first digit of remote system extension 2 1
number
44-02-02 Closed numbering setup – Set to F-Route table (2). 2 2
44-02-03 Closed numbering setup – Set to use F-Route table 1 for intercom calls. 1 1
44-05-01 Closed numbering setup – Set table 1 first priority to use CCIS trunk group 10 10
10.
44-05-09 Closed numbering setup – Set table 1 first priority maximum digit length to 3. 3 3
44-05-10 Closed numbering setup – Set table 1 first priority to remote system point 2 1
code.
44-05-01 ARS Routing – Set table 2 first priority to CCIS trunk group 10 10 N/A
44-05-08 ARS Routing – Set table 2 first priority to dial treatment 1 1 N/A
44-05-09 ARS Routing – Set table 2 first priority maximum dialing digit 11 11 N/A
44-05-10 ARS Routing – Set table 2 first priority to System B point code (2) 2 N/A
44-05-01 ARS Routing – Set table 2 second priority to local trunk group 1 1 N/A
NECAM – Confidential
44-05-09 ARS Routing – Set table 2 second priority maximum dialing digit 10 10 N/A
Major New / Enhanced Features

▐ Line Load Control

 Enable to supervises the CPU load status, and if the value of CPU load factor
exceeds threshold, the system intentionally restrict several extensions and
trunks in order to stabilize entire system.
Normal Condition Busy Level1 Busy Level2

90% 95%
load load

Restrict incoming/outgoing calls

System safe and high availability

NECAM – Confidential
Description:
The Line Load Control feature allows the system to be configured so that resource
use is limited to certain stations during very high system load conditions.
This allows only high priority phone access to phone system resources during
very high CPU load conditions.

If enabled when the configured low level threshold is reached the system will not
allow restricted phones to make or receive internal or external calls (Including
911 Calls). Calls that are in progress are not affected but when a phone set to
be restricted hangs up they will not be able to make or receive calls until the
configure threshold to release restriction is reached.

For example at default the system low lever threshold is set to 90% CPU load and
the restriction end threshold is set to 50% CPU load. If the CPU reaches 90%
load restriction is enabled for all phones configured in 15-01-16 to be
restricted. Phones not set to be restricted can still make and receive calls. The
restricted phones will stay in restriction status until the CPU load drops below
50%.

NECAM – Confidential
Service Conditions:
 If the low or high level restriction is triggered any phone set to be restricted in
15-01-16 will not be able to make or receive calls including 911 calls.
 At default all extensions, except 101, are set to restrict in 15-01-16.
 The surveillance interval of CPU load factor is fixed at 1 second.
 When the CPU load factor exceeds value set in PRG90-73-04 for the number of
seconds set in PRG90-73-05, the high level restriction will be triggered.
 When the CPU load factor exceeds value set in PRG90-73-02 for the number of
seconds set in PRG90-73-03, the low level restriction is triggered.
 If the CPU load factor drops below the value set in PRG 90-73-06 during low
level restriction or high level restriction, the restriction will end.
 The Line Load Control feature is automatic once enabled and cannot be
started or ended manually.
 The alarm report provides the Start time and End time of restriction.
 The Line Load Control feature is enabled and configured system wide setting
but restriction is set on a per phone basis.

NECAM – Confidential
Program
Program Name Description/Comments Assigned Data
Number

15-01-16 Line Load Control Restriction Enable/Disable an extension user ability to 0 = Disable (Not Restricted)
make and receive calls when the Line Load 1 = Enable (Restricted)
Control feature is triggered. Default = 0
Warning: When enabled, users cannot
make or receive internal and external calls
including 911 calls if the Line Load Control
feature is enabled and triggered.

90-73-01 Line Load Control This PRG is select to enable or disable 0 = Off
Line Load Control feature. 1 = On
Default = 0
90-73-02 CPU load factor - Low Level Restriction Sets the CPU load factor percentage for 30-100%
low level restriction. Default = 90%

90-73-03 Surveillance seconds - Low Level Sets the low level surveillance seconds. 1-10 Seconds
Restriction When the CPU load factor exceeds value Default = 6 Seconds
of PRG90-73-02 for the number of
seconds set in PRG90-73-03 consecutive
seconds, the low level restriction will be
triggered.

90-73-04 CPU load factor - High Level Restriction Sets the CPU load factor percentage for 30-100%
high level restriction. Default = 95%

90-73-05 Surveillance seconds - High Level Sets the high level surveillance seconds. 1-10 Seconds
Restriction When the CPU load factor exceeds value Default = 3 Seconds
of PRG90-73-04 for the number of
seconds set in PRG90-73-05 consecutive
seconds, the high level restriction will be
triggered.

NECAM – Confidential
• With the SV9100 you can have two SIP Profiles which would allow you
connect to two different SIP Carriers, or allow you to have a SIP System
Interconnection and connection to SIP Carrier.

• Each Profile will require a different SIP Listen Port assigned in Program 84-14-
06.

• If SIP Trunks are programmed in a Netlink Secondary system, only SIP Profile
1 can be utilized.

• Both Profiles will have to connect using one route because the system can set
only one gateway.

• The SV9100 can only use one DNS Server, two SIP Carriers that required their
own DNS Server can’t be used.

NECAM – Confidential
 The following feature
codes are required to
be loaded to GCD-
Licensing For GCD-CP10
CP10 via License File

0300 System Port

0411 Version R1

5001 IP Trunk

5103 VoIP Channel

NECAM – Confidential
 In a Netlink Environment,
VoIP Channel Licensing Program 10-54 must be
assigned for each System ID
The VoIP Channel License
in the Primary system. All
(5103) must be assigned in
VoIP Channel Licenses will
Program 10-54-01. The below
be loaded to the Primary
example shows licensing of
system.
256 VoIP Channels. The Max
quantity per Index is 255, this
is why 2 indexes was used.

NECAM – Confidential

GCD-CP10 Network Setup
NECAM – Confidential
Since an IPLE is installed
recommend setting Program
10-12-01 to 0.0.0.0 since all
connections will now be
through the IPLE network
connection.
Assign the IP Address of the
default Gateway for the
SV9100
Only if Program 10-29-21 is
enabled, assign the WAN IP
Address of the router the
SV9100 resides behind.
Assign the IP Address for the
IPLE.
Assign the Subnet Mask for
the IPLE.
IPL Basic Setup (DSP

Assign the IP Address for the

IPLE’s DSP’s which are used
to convert VoIP to TDM.

If needed change the

Beginning RTP/RTCP Port.

NECAM – Confidential
 IP Trunk Availability

Only used when

In PRG 10-68 Per Netlink System assigning SIP
Trunks to
ID assign the Trunk Type as SIP,
Secondary Netlink
and set the Start and Number of System.
Ports. In this example it would
assign Trunks 1-4 as SIP and
Trunks 9-16 as SIP.

This PRG Replaces 10-40 on SV8100

NECAM – Confidential
Trunk Group Assignment

Assign your SIP Trunks to a Trunk

Group and assign a Priority in PRG
14-05

NECAM – Confidential
 In PRG 14-18 assign
each SIP to Profile 1 or
Profile 2.

If you wanted to have a connection to a SIP

Carrier and a SIP Trunk Interconnection
(Tie Lines) you would need to assign one
set of trunks to SIP Profile 1 and the other
to SIP Profile 2.

NECAM – Confidential
When connecting to an ITSP set your SIP
Trunks to DID for all 8 Modes in PRG 22-02

When connecting to another system via SIP Tie

Lines the Trunks must be set for Tie Line for
all 8 modes in PRG
NECAM 22-02
– Confidential
IP System Interconnection Setup

PRG 10-23 is used for non-registration

SIP Trunks to an ITSP and SIP Tie
Lines to another system. Enable the
dialing rule (place a check in the
system interconnect box), and enter the
leading digit in the dialed number field
per SIP Profile.

PRG 10-23 has added a new memory

block for Profile 1 and Profile 2

NECAM – Confidential
Assign the Domain Name for the SIP-
URL. For example, if the FQDN(Fully
Quailified Domain Name) address is
siptrunk.testsipserver.com, you
would assign testsipserver.com in the
PRG.

Assign the Host Name for the SIP-URL.

For example, if the FQDN address is
iptrunk.testsipserver.com, you would
assign siptrunk in this PRG.

Leave the Transport Protocol UDP.

This PRG is used to decide if the

SV9100 will connect to ITSP using an PRG 10-28 has an Index of Profile 1
IP Address or a Domain name. For and Profile 2, make sure your are
Domain Name Registration, this programming the correct Profile.
MUST be set to Domain Name. If NOTE: PRG 10-28-04 was removed
connecting to another system via Tie and PRG 10-36 is now used for the
Lines set this to IP Address. User ID.
NECAM – Confidential
 PRG 10-29 has an Index of Profile 1 and
Enable this setting during the SIP registration mode to
Profile 2, make sure your are programming
allow for SIP Proxy Setting
the correct Profile.
Assign the IP Address of the SIP Proxy Server provided by
ITSP. If no Proxy Address has been provided, assign the same
IP Address you will use for registration.

Assign the SIP Proxy/Registration Port, this is usually port 5060.

This PRG is used to Enable/Disable the ability to Register to the ITSP. In

Registration mode (IP or Domain) this must be set to Manual.

Assign the SIP Server Registration address provided by the ITSP.

.Assign the SIP Server Registration Address provided by the ITSP.

Only needed when Registering via Domain Name.

Assign the Domain Name of the SIP PROXY Server Provided by the
ITSP.

Assign the Proxy Host Name of the SIP PROXY Server Provided by the
ITSP.

Assign the SIP Carrier Choice.

Assign the SIP Registration Timer.

Assign the number of times the SV9100 will try and authenticate before
timing out and not completing the registration process. Recommend
changes this to at least 2 in case the first attempt did not succeed due to
network problems or any other issue..

If the SV9100NECAM
is connecting to the ITSP using NAT translations, then this setting must
– Confidential
be enabled. If NAT is not used in the connections to the ITSP, leave this disabled.
 Assign the SIP User ID provided from your ITSP. In most
cases the User ID is your 10 digit main phone number.
PRG 10-36 has an Index of Profile 1 and
This field is also used to send outbound caller ID
Profile 2, make sure your are programming
information when not programmed on a per stations or the correct Profile.
per trunk basis. For non-registration and SIP Tie Lines to
another system you MUST have a USER ID entered.

Check Registration if
you are registering to Assign the User ID provided by the ITSP for
an ITSP. authentication purposes.

Assign the Password provided by the ITSP for

authentication purposes.

PRG 10-36 is used to replace

PRG 10-30 and PRG 10-28-04.

NECAM – Confidential
 Enable DNS Mode if the
Domain Name will
need to be Translated to
an IP address.

Assign the DNS Server

IP Address which is
provided by the ITSP or
network administrator.

The SV9100 can only use 1

PRG 10-67 is used to replace DNS Server, you will not be
PRG 10-29-08 and PRG 10-29- able to use 2 carriers that
09. require a separate DNS Server.

NECAM – Confidential
SIP Trunk Basic Setup

PRG 10-29 has an Index of Profile 1 and

Profile 2, make sure your are programming
the correct Profile.

The SIP Listen Port will have to

be different for each SIP Profile.
By default Profile 1 is 5060 and
Profile 2 is 5062.

NECAM – Confidential
 VoIPDB DTMF Setup

For SIP Trunk Enable/Disable

DTMF Relay Mode per SIP Profile
and Set the Payload Number if
needed.

PRG 84-34 is used to replace

PRG 84-13-31 and PRG 84-13-
32.

NECAM – Confidential
Fax over IP Setup

For Each SIP Profile Enable/Disable

Fax Relay for Type 3 SIP Trunk.

PRG 84-33-01 is used to replace

PRG 84-13-50.

NECAM – Confidential
 Port Forwarding
The Port Forwarding Range is determined by
how many VoIP DSP Resources are licensed
to the GCD-CP10. This information can be
found on the Feature Activation screen in
Web Pro, and is the same quantity that was
entered in PRG 10-54 for feature code 5103.

IPLE Licensed Begin Port End Port

Channel
12 10020 10043
24 10020 10067
48 10020 10115
64 10020 10147
128 10020 10275
256 10020 10531
NECAM – Confidential
 Port Forwarding
Router Configuration
Example
Ports 5060 is forwarded to IP Address
in PRG 10-12-09

Ports 10020 - 10531 is forwarded to IP

Address in PRG 84-26-01.

NECAM – Confidential
 During an SV8100 database conversion not all memory blocks
required for SIP Trunking will Convert, and must be programmed
in the SV9100.
Conversion Exception for SIP Trunks
SV8100 Program SV9100 Program Comments
Number
Number

10-03(VoIP) 10-68 The conversion data for VoIP package of

10-40 14-18 SV8100 is deleted after conversion
completion. IP Trunks are assigned in PRG
10-68.
10-29-08 10-67-01 DNS Mode, Address, and Port do not
10-29-09 10-67-02 convert to SV9100, and must be programmed.
10-29-10 10-67-03
84-32-01~84-32- 84-33-12~84-33- The conversion of Fax over IP Codec
07 18 information does not support conversion.
84-01-69~84-01- 84-35-01~84-35- The conversion of RFC2833 play out level
71 03 setting does not support conversion.
NECAM – Confidential
 Conversion Exception for SIP Trunks contd.

SV8100 SV9100 Program Comments

Number
Program
Number
84-26-01 84-26-01 The VoIP Package does not support
conversion because it is deleted after
the conversion process.

NECAM – Confidential
When enabled the SV9100 will
send a SIP OPTION request
to the ITSP or SIP
Interconnection once the SIP
Trunk Keep Alive Interval
Timer has expired.
NECAM – Confidential
10-23-05 Keep Alive Mode for SIP – When enabled a
SIP OPTION request message will be send from
the SV9100 once the SIP Trunk Keep Alive Interval
Timer has expired.

10-29-19 Keep Alive by OPTION Message - When

enabled a SIP OPTION request message will be
send from the SV9100 once the SIP Trunk Keep
Alive Interval Timer has expired.

NECAM – Confidential
84-14-18 Keep Alive by OPTION Interval Time - This PRG
sets the interval between receiving the 200 OK response
of OPTION message to sending next OPTION message.

84-14-19 Keep Alive by OPTION Fail Limit - Failure Limit

before SIP Trunk is unavailable (Busy).

84-14-20 Keep Alive User ID - This Parameter is set in SIP URL

of OPTION Message.

NECAM – Confidential
 Wireshark Sample

OPTIONS sip:192.168.60.2:5060 SIP/2.0

Via SIP/2.0UDP 172.22.16.243:5060,branch=z9hG4bKnerdup10580
Call-ID 4aljasfii3456ff898jkl10550hjec2cc3cd748jfi98kfkju@172.22.16.243
To: sip:ping@192.168.60.2
From: <sip:ping@172.22.16.243>;tag=38eb95a86ecb2cc3115cbe000m0t
Max-Forwards:0
Cseq:2874 OPTIONS

String set in PRG 84-14-20

NECAM – Confidential
 PRG 15-05-50 allows
P2P to be controlled
on a per station basis
instead of a system
wide setting.

PRG 15-05-50 replaces PRG 10-

26 on the SV8100

NECAM – Confidential
 Item SV8100 SV9100
The Same Virtual
Extension 30 100
Assignment
The Same Trunk 30 100
Line Assignment
The Same Location 30 100
Park Key
The Same Location 30 100
CAP Key

The Same BLF Key 30 100

Assignment

NECAM – Confidential
 Item SV8100 SV9100
Day/Night Mode
Key 30 100
The Same VM Mail 30 100
Box Key
Assignment
Trunk Group All 30 100
Line Busy
Indication
Internal Paging (IP 16 50
Phone)
Simultaneous 20 50
Registration
Processes

NECAM – Confidential
VOIP DSP Resource allocation method is enhanced from
earlier version.

 Previous Method : Smallest DSP Channel is

always selected starting from 1.

 New Enhancement : DSP search is always

started from last saved channel no.

NECAM – Confidential
 DIM Output is now disabled by
default. Port 5963 can’t be used even
if assigned in PRG 10-20-06

Enable DIM Monitor and assign Assign the port used for DIM
a Username and Password. Output.

NECAM – Confidential
▐ Save to PC –
saves all system
data except
license info and
modification
history.

NECAM – Confidential
▐ After clicking
save, a
confirmation
message
appears.

NECAM – Confidential
 Save goes to
Downloads
directory.

 Save As to
browse to
specific
location and
change file
name to
something
other than
config.pcpx.

NECAM – Confidential
▐ Load from PC –
loads all system
data except
license info and
modification
history.

NECAM – Confidential
 Browse to
.pcpx file to
be loaded
then click
load.
 After
clicking
load,
confirmation
box warning
about reboot
appears.
 Clicking OK
loads the file
and resets
the system.

NECAM – Confidential
 Once the load
is complete, a
message
indicates it is
completed and
that the CPU
will reboot.

NECAM – Confidential
 Full data configuration. No partial upload.
 Unavailable when other sessions of WebPro or Handset Pro are
logged in.
 When Load or Save is in process, no other login is possible until the
load/save session is disconnected.
 CPU will reboot immediately when load is complete and any active
calls will be disconnected.
 Available with MF, IN, or SA user levels.
 If the wrong file type is chosen it will error out and CPU will not
reset.
 If load file is higher version than CPU, load will error out.
 Load is saved in WebPro modification history.
 Save does not include modification history or license information.
 WebPro load of SV8100 database will fail. Only PCPro does the
conversion.

NECAM – Confidential
 Enter key brings up
directory dialing.

Search screen Search screen Search screen

-Extension number- -Common Speed Dial- -Group Speed Dial-

DIRECTORY DIALING[A] DIRECTORY DIALING [A] DIRECTORY DIALING [A]

EXT SYS:COMMON SYS:GROUP

Left or Right to switch

between Extension,
Common, or Group

Up or Down to scroll
Through the list.

NECAM – Confidential
 This feature only applies to ITL and ITZ terminals. DTL and
DTZ terminals do not support Large LED Illumination by CID.
 Priority for Large LED settings from highest to lowest: LED
setting in terminal, then 13-04-13, then 14-01-35 for the trunk,
then 15-23-01.

NECAM – Confidential
 Major New / Enhanced Features

▐ Call rerouting on busy CCIS route

 The Trunk can be rerouted according to Detour order of PRG44-05-01 in
SYSTEM A when all trunks in SYSTEM B are busy and cannot be seizure and
return an error code to SYSTEM A from SYSTEM B.

Trunk All Busy

Idle Trunk

SYSTEM B SYSTEM C
F-Route PRG44-05-01
Detour order No.1 TRG1 Error
Detour order No.2 TRG2 CCIS
*TRG1 and 2 are CCIS Trunk. TRG 1 TRG 2

SYSTEM A
Notes:
No license required.
New SYSTEM Data is not needed.

NECAM – Confidential
Major New / Enhanced Features

▐ SIP Fax Path Through

 Enable to relay the fax if SIP Carrier do not support the T.38 Fax relay.
Fail the fax call

G.729

Fax Detect. Change the codec of RTP to G.711

Success the fax call

G.711

NECAM – Confidential
Major New / Enhanced Features

▐ SIP Option Keep Alive

 To check alive of SIP server, the system sends the SIP Option message to the
SIP server.

Option Request
Keep Alive
200OK

Alarm Option Request

Indication Keep Alive
・
・
・

Time Out

NECAM – Confidential
Major New / Enhanced Features

▐ Simple Presence / IM API

 Newly equip the API on the system to provide simple Presence / IM functions
for appropriate client applications.
 Output the following information from this new API.
 Simple Presence
 Incoming / Outgoing History notification
 Profile information management

ONLINE OFFLINE

100

OFFLINE 100
ONLINE 300

200

Presence Information
OFFLINE 100
ONLINE 200

300

NECAM – Confidential
 Major New / Enhanced Features

▐ Simple Presence/IM API (TEL/Conf. Bridge status)

 Improve the Presence API to support TEL status (BLF, Call Forwarding and
DND) and Conf. Bridge (Remote Conference) status for UC Suite.

NECAM – Confidential
 Major New / Enhanced Features

▐ Multi Device Support

 This feature enables up to 6 devices can be assigned to one user, one
extension, and those multiple devices can behave as if it were a single device.
 The devices need to be assigned in a dedicated group. And one of the
extension numbers become the master extension number which can call all the
extensions in the group by “forking”.
 Calls from any devices in the group have the same CPN and the caller name of
the master extension number.

NECAM – Confidential
Major New / Enhanced Features

▐ CONF Key on Std SIP

Conference Call by Standard SIP Terminal
 Support conference key of STD-SIP by using system conference resource.

Conference Talking
Talking
Trunk
Press
Conf Key
DT700 Talking DT700
Talking
HOLD

DT700 STD-SIP
DT700
STD-SIP

NECAM – Confidential
Major New / Enhanced Features

▐ ACD Whispering
This function allows supervisor to advise an agent in ACD monitor.
 The agent can hear voice of the supervisor, but the caller cannot.
 This function is activated by the supervisor pressing ACD Whispering Key,
when the supervisor is using ACD Monitor or ACD Emergency monitor, or
ACD Emergency call is ringing.
Supervisor

ACD monitor /
ACD Emergency monitor

Only an agent can receive.

Caller agent

NECAM – Confidential
Major New / Enhanced Features

▐ Saving DIM to SD-Card

DIM log is saved as a text data to SD-Card on CPU.
 Saved DIM log can be extracted to USB flash drive by PRG90-03 ,and can be saved to
PC via PC programming.
 Debug commands can be switched to ON/OFF via Web programming.

Page 104

NECAM – Confidential
 Major New / Enhanced Features

▐ Remote Conference Recording DIM to SD-Card

Support Recording for Remote conference.
 Support auto recording and manual recording.
 Conversation is recorded to specified mail box as new message.

NECAM – Confidential
 Major New / Enhanced Features
▐ Alarm Improvement
This feature provides two new methods of alarm indication.
 Function key appearance

ALARM !!!

No5 Cooling Fan Error

No7 Power Failure
No11 CTI Link Error
etc…. Function key appearance

NECAM – Confidential
 SV8100 SV9100
UC Desktop Suite UC Suite (UCS)

UC Desktop Client UC Client

SP310 Soft Phone

InACD Contact Center

ACD MIS Contact Center Module

VM8000 InMail InMail

NECAM – Confidential
SV9100 License Name Use Case

INCLUDED WITH CPU Initially – Provides

SYSTEM VERSION LICENSE system features

Capacity – One needed for every device

RESOURCE LICENSE connected to the system (station, trunk, mobile
extension, etc.)
Three Types
→ Standard
USER LICENSE
→ Standard Plus
→ Premium
IP TRUNK LICENSE/ SIP OR H323 TRUNK LICENSE / CCIS
Networking License or Aspire Net Trunk

A la Carte / Add On Licenses:

OPTION LICENSE Soft Phone, Contact Center Module, NMC,
Conference Bridge, etc.
NECAM – Confidential
SV9100 License Name Use Case

SV9100 IP client-01 LIC IP terminal (SIP-MLT/STD SIP)

SP310 license & Desktop Enhancement

SV9100 S-Phone CNT-01 LIC
functionality.

Mobile Extension Lic (Included in Standard,

SV9100 MOBILE Ext-01 LIC Standard Plus and Premium User Lincense)

SV9100 Multi Device 01 LIC Multi Device (Forking) license

SV9100 1st Party CTI-01 LIC 1st Party CTI Services (Phone Dialer).

NECAM – Confidential
 Standard Standard Premium
Plus
Voice Mail: InMail Voicemail Box, InMail
client (InMail only).
Mobility: Mobile Extension “twin” internal
extension with another phone, i.e home /
mobile / remote office.
UC suite: Web Client, Desktop Client, Voice
Mail Integration, and Microsoft outlook
Integration, Basic Share service.
UC Suite Attendant/CRM Integration: UC
Attendant features plus supported CRM
integrations.

NECAM – Confidential
 Software Version License (0411)
 A software version license will be required for first release but is
included with every system.
 VoIP resource licenses must be applied to the CPU in PRG 10-54-01.
 Since these licenses must be applied to the CPU to be recognized. This
is also used in Netlink systems where VoIP resources can be assigned
as needed to remote systems.
 SV9100 Resource licenses (0300) are required for every port (IP and
TDM), mobile extension and physical station blades such as the GCD-
8DLCA.
 If there are not enough available resource licenses a blade will not
come up when inserted into the system.
 Only normal license feature codes are show in programming.
 New UM8000 build required for SV9100 support (11.7.0.34) which adds
per mailbox licensing scheme (1404). The UM8000 will not have any
voice ports in a SV9100 with an older build.

NECAM – Confidential
 SV8100
IP Enabled
System Capacity
512 Stations x 256 Trunks
Port Capacity Licenses
64, 128, 256, 512
UC Desktop Client optional
• Requires LK-DT Client 1-LIC
• Maximum capacity 256
NetLink Network
Total 16 Nodes x 512 Stations x 200 Trunks
• RGA (Audio) Conference Unit CD-RGA
• Requires LKS-RGA CNF- PORT8-LIC
• Requires Digital Station Ports
NECAM – Confidential
SV9100
IP Equipped on SV9100
System Capacity
896 Stations x 400 Trunks
Resource Licenses – 1 to 1,296
User Licenses – Standard, Standard Plus &
Premium
UC Client w/ Outlook integration included in
User Licenses
• Maximum capacity 512
NetLink Network
Total 50 Nodes x 896 Stations x 400 Trunks
• RGA (Audio) Conference Unit GCD-RGA
• Requires SV9100 RGA CNF-PORT LIC -08
• Requires Resource Licenses
 Not only Voice, UC and Unified Messaging but also Video
Collaboration  Focus on the End User Experience

New SV9100 CPU

New CPU
Expanded System Capacity / Memory

Migration Easy migration from 8100/9100

Comprehensive Contact Center Suite

Verticals
PMS support integration

Endpoints that enhanced user experience

New Endpoints
Support for New DT400/DT800LOGO

NECAM – Confidential
Thank You
Gracias
Obrigado
NECAM – Confidential
NECAM – Confidential