KRISTEL ANNE VILLAMIEL ISIDORO

303 Brightwood Residences

2452 Leon Guinto St.
Malate, Manila 1004
kristelisidoro@gmail.com
0916-290-6798

Objective Aspiring to obtain a position as Recruiter and Training Officer to source

suitable applicants, respond to simple queries route those to the proper
persons, and improve my role as I enhance my abilities and acquire
knowledge about different services.
Summary of
Qualifications
⮚ Approachable, friendly and deeply concern with the others needs
⮚ Can work under pressure, a fast-learner and can handle multitasks
⮚ Service-driven, goal-oriented, enterprising work ethic and firm dignity
⮚ Unmatchable communication skills in written and verbal both
⮚ Strong motivational and logical skills
⮚ Ability to persuade the people.
⮚ Ability to produce the best result in pressure situation

Work Barista, Rustan Coffee Corp. Starbucks

Experience/ May 2014 -November 2014
Background
⮚ Assists with customer needs
⮚ Handles angry customers with instant resolutions
⮚ Specializes in customer care and customer service

Customer Support Associate, Convergys Corp./ Concentrix

June 2016 -February 2018
September 2018 -Mar 2019

⮚ Conducts research for certain brands and products

⮚ Handles angry and irate customers
⮚ Utilizes knowledge in customer care and service without bias

Evaluator/ Online Account Tutor, Transnational Education Solutions

and Technologies, Inc. (TEST, Inc.)
July 2017 -July 2019

⮚ Helps young Japanese students to learn Global English

⮚ Facilitates students with their English knowledge and betterment
⮚ Handles different kinds of students from young to old

Educational Bachelor of Science in Accountancy

Background University of Perpetual Help System-Laguna
S.Y. 2015 – 2016
Bachelor of Science in Accountancy
Philippine Christian University
S.Y. 2012 – 2015
Bachelor of Science in BA Major in Marketing Management
Polytechnic University of the Philippines
S.Y. 2011 – 2012
Secondary Level: Leon Guinto Memorial College, Inc.
S.Y. 2007 – 2011
Primary Level: Atimonan Central School 1
S.Y 2001 – 2007

Campus VOLUNTEER, School Symposium on Teen Pregnancy and the Activities/

Youth, PCU Manila
Affiliations Supervised students while the seminar is ongoing and managed crowd
control. January 23, 2013
MEMBER, Biological Society, PCU Manila
Assisted participants of Technical Sessions and Seminars the organization
holds. October 2012-present

MEMBER, English Club, PCU Manila

Actively participating and joined events the organization holds.
June 2012-present

PARTICIPANT, ROADTRIP: Engine to Success “A Seminar in Personality

Development and Entrepreneurship”, PUP Manila. March 12, 2012

Achievements/ Gold Medalist for National Career Assessment Examination

Awards Topnotchers for being Rank 5, With Overall General Scholastic
Aptitude of 96%, Overall Entrepreneurial Skills of 99%, 2011
Recipient of LGMC, Inc. Green Plume Award (Gold Medal), 2011
Recipient of GSP Award, Lyre Band Award, Loyalty Award, With Honors,
2007

Computer Proficient in using MS Word, PowerPoint, and Excel

Skills Knowledgeable with POS

Personal Data Birthday : December 31, 1994 Age : 24

Birthplace : Quezon City Citizenship : Filipino
Gender : Female Civil Status : Single
Height : 5’3 Weight : 95 lbs

References Mr. Sherwin Gonzales

 Professor
PCU Taft Manila
0917-762-4479
Mrs. Melinda V. Logan
HR Manager
New Simulator, Makati City
0927-338-2144

I hereby certify that the above information was true and correct based on my
knowledge and belief.

_______________________________
Applicant’s Signature