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SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)

Subject: Performance and Potential Management

Sample Questions:
Section I: Subjective Questions

1. What is field review method of Performance Appraisal?

2. What precautions should one take when giving feedback in the 360-degree system?

3. How will you plan for a counseling session with your subordinate?

4. What is group/team feedback?

5. List out the steps in performance planning.

6. What is the purpose of a mentoring programme?

7. List out some of the drawbacks of 360-degree feedback.

8. Explain BAR Scale.

Section II: Objective Questions

Multiple Choice Single Response

1. Performance Appraisal is also called as;


1] Merit Rating
2] Performance Management
3] 360 Appraisal
4] Management by Objective
2. Who is the originator of Management by Objectives (MBO)

1] Henry Fayol

2] Peter Drucker

3] Maslow

4] Philip Kotler

3. Salary, promotion, retention or termination falls under;


SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)
Subject: Performance and Potential Management

1] Human resource management

2] development uses of performance assessment

3] documentation uses of performance assessment

4] administrative uses of performance assessment

4. Which psychological test is most popular for employee development?

1] SWOT Analysis

2] The Myers - Briggs Type Indicator

3] Johari Window

4] Transactional Analysis

5. According to Armstrong and Baron, a process which contributes to the effective


management of individuals and teams in order to achieve high levels of
organisational performance is called as;

1] performance appraisal

2] Performance Management

3] Potential Appraisal

4] Productivity Management

6. 3) What is Misconduct?

1] Failure to follow a workplace rule

2] Misbehaving with supervisor

3] Gossiping about Colleague

4] Not completing the task

7. Aim of Counselling is -

1] to encourage people to accept much of their own performance and development

2] to motivate people to get achieve targets.

3] to solve psychosocial problems of employees

4] to find gap between present and targeted performance

8. Competency model links competency with


SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)
Subject: Performance and Potential Management

1] Company's motive

2] Company's strengths

3] Company's product

4] Company's goal

9. Founder of Total Quality Management (TQM) is;

1] Malcolm Baldrige

2] W. Edwards Deming

3] Maslow

4] Peter Drucker

10. What is the purpose of counselling?

1] Help the employee identify the reasons of poor performance and to improve

2] Embarrass the employee

3] Humiliate the employee

4] Punish the employee

Multiple Choice Multiple Response

11. The notion of performance management partnership clearly denotes that there is a
shared responsibility between the;
1] jobholder
2] supervisor
3] colleague
4] peers
12. The examples of Campaign training are;

1] Training on ISO-9000

2] Training on Kaizen concepts.

3] training on specific computer skills

4] Cultural training for Japanese.

13. Which are commonly used job simulations in Assessment Centers?


SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)
Subject: Performance and Potential Management

1] In basket exercises

2] Group Discussions

3] Oral presentations

4] MBTI

14. What does contribution related reward includes

1] Planned pay

2] Reward for individual/team contributions

3] Target given to individual

4] Management

15. What is supervisors responsibility in Performance planning

1] Make Task Assignment

2] Train and coach employee

3] Give ongoing feedback

4] Controlling

16. A mentor must be a senior who is -

1] Experienced

2] Productive

3] Competent

4] Dominating

17. Employees look forward for;

1] Opportunities

2] comfort

3] monetary benefits

4] personal growth

18. Developmental Objectives focuses on

1] Diagnosing individual and organisational strengths and weaknesses


SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)
Subject: Performance and Potential Management

2] Assess employees potential, counselling, coaching

3] Assessing training and development needs

4] Performance evaluation

Fill in the Blanks

19. Change management challenges the status quo and ________ new initiatives.

1] champions

2] rejects

3] accepts

4] achieves

20. Data related to ________ of employees are recorded, sorted and used for various
purposes.

1] performance planning

2] performance improvement

3] performance assessment

4] performance indicators

21. Job performance is based on motive, trait and ________ competencies.

1] customs

2] self-concept

3] self confidence

4] values

22. The objective of ________ is to identify the potential of a given employee to


occupy higher positions

1] innovation

2] performance appraisal

3] potential appraisal

4] skill inventory
SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)
Subject: Performance and Potential Management

23. ________ is best when employee’s motivation problems are the cause of poor
performance.

1] Counselling

2] Coaching

3] Mentoring

4] Feedback

24. ________ is way of rewarding performance in team setting.

1] Team compensation

2] Training

3] Outdoor activity

4] performance appraisal

25. One should ________ when more than one goal is assigned.

1] know

2] Priorities

3] Motivate

4] Lead

26. Effective appraisal systems provide both ________ & feedback

1] knowledge

2] evaluation

3] position

4] training

27. Goal must have _____ results within specified timeframe

1] non-Measurable

2] Measurable

3] Specified

4] Exact
SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)
Subject: Performance and Potential Management

28. Performance appraisal compares individual's performance against a set &


established _______.

1] Vision

2] standards

3] objectives

4] targets

State True or False

29. Performance issues should always be based on characteristics of the employees


personality.

30. We should not allow a single favorable or unfavorable incident to cloud entire
judgement.

31. Ideal evaluation of a person relies on multiple perspectives.

32. Effectives of Narrative report technique of appraisal depends on the literary ability
of appraiser.

33. Introvert employees gain energy by focusing on personal thoughts & feelings.

34. Performance planning is used as mechanism for aligning the personal and
organizational goals.

35. Decision is based on evaluation of facts and generating alternative solutions.

36. While recording the appraisals one should rely on hearsay.

37. Counselling requires informal and friendly settings.

38. Individuals with thinking preference tend to be very objective in making decisions.

Match the Following

39. 1] Context Evaluation 1] What are the objectives to be achieved

2]Input Evaluation 2] What procedures are most likely to bring


about change

3] Reaction Evaluation 3] Trainees expressed reactions

4] Outcome Evaluation 4] Extent to which training objectives have


been achieved

5] Effectiveness of the training


SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)
Subject: Performance and Potential Management

6] Effectiveness is measured in due course


of time & group's opinions are
shared/expressed later.

40. 1] Planning 1] Setting goals and communicate


performance standards

2] Monitoring 2] Measure performance

3] Developing 3] Training and development

4] Rewarding 4] Recognise performance with recognition

5] Rate employee good or bad based on


performance

6] Rating

41. 1] Team Purpose 1] Minutes of meeting

2] Team Communication 2] To Achieve team goals

3] Team Roles 3] Through Frequent team meetings

4] European Culture 4] Clear understanding of each members


role

5] Reactive Change

6] Team Objectives

42. 1] Inventories 1] Spares, Stocks

2] Rejection of goods 2] Reworking, repairs

3] Over production 3] Waiting time, down time

4] Extroverts 4] Interpersonal relation

5] Information gathering

6] Gather facts & details