smartstream-stp.

com

Company overview

SmartStream provides Transaction Lifecycle Management (TLM®) solutions

with integrated AI and Blockchain technologies to digitally transform
operations within financial organisations. Over 1,500 clients, including 70
of the world’s top 100 banks rely on SmartStream’s solutions.

Founded in 2000, SmartStream has evolved from a
dedicated reconciliations provider to become a market
leading provider of software solutions that deliver
automation and control to buy-side and sell-side firms.
The company has grown rapidly, introducing new
solutions and winning multiple industry accolades.
SmartStream helps organisations make the journey towards
digital transformation by providing a range of solutions for
the transaction lifecycle. AI and Blockchain technologies are
being embedded throughout the solutions, which are also
available in a variety of deployment models.
Solutions offered by SmartStream include:
Cash & Liquidity Management
Client Money Segregation
Collateral Management
Confirmations Management
Corporate Actions Processing
Exception Management
Reconciliations
Reference Data
Trade Process Management
The adoption of SmartStream’s solutions enables firms
to realise market leading match rates in excess of 95%,
higher than the industry average of approximately 84%.
Furthermore, SmartStream is the only vendor with
the ability to link reference data to reconciliations,
delivering enhanced cross–instrument processing
across the enterprise.
As a result, our solutions are critical to the retooling
of post–trade environments demanded by new
regulations – whether it is liquidity transparency, reducing
operational risk or moving operations to true intraday
transaction processing.
SmartStream is headquartered in the UK with direct
operations in London, Bangalore, Beijing, Bristol, Dubai,
Frankfurt, Hong Kong, Johannesburg, Madrid, Milan,
Mumbai, Nairobi, New York, Paris, Riyadh, San Jose,
Singapore, Sydney, Tokyo, Toronto, Vienna and Zurich.
Award winning solutions
SmartStream has received a number of significant industry awards.
They are testimony to the market–leading solutions SmartStream provides
to its customers and are voted for by industry experts, practitioners and,
most importantly, users of the solutions.

Global
Custodian
Leaders in
Custody
2019

Most Innovative
Back Office Solution

SmartStream

Sell-Side Technology Awards (2019)
For the seventh consecutive year
Waters awarded SmartStream
‘Best Sell-Side Back Office Platform’
for reconciliations
Global Custodian Leaders in
Custody Award (2019)
SmartStream won ‘Most Innovative
Back Office Solution’ for the
Innovations Lab
Global Custodian Industry
Leaders Awards (2018)
SmartStream won ‘Innovation in
Collateral Management Technology’
for TLM Collateral Management

Waters Rankings (2019)
Waters awarded SmartStream
‘Best Reconciliation Management
Provider’ for reconciliations
Inside Market Data & Inside
Reference Data Awards (2019)
SmartStream has been awarded best
‘Corporate Actions Data Initiative’ for
TLM Corporate Actions
AICPA SOC for Service
Organisations (2019)
SmartStream has completed SOC 1,
SOC 2 and SOC 3 attestation

Regulation Asia
Awards for
Excellence 2018
SmartStream Technologies Best buy-side corporate
Outstanding Project actions platform
Post-Trade Processing SmartStream Technologies

Fintech Power 50 (2018)
SmartStream is recognised in the
Fintech Power 50 guide to the most
influential, innovative and powerful
figures in the Fintech industry
Regulation Asia Awards for
Excellence (2018)
Regulations Asia awarded SmartStream
‘Outstanding Project in Post-Trade
Processing’ for its TLM Corporate Actions
OnDemand platform
Buy-Side Technology Awards (2018)
Waters Technology awarded
SmartStream the ‘Best Buy-Side
Corporate Actions Platform’ for
TLM Corporate Actions

SWIFT Certified Application -
Corporate Actions (2018)
SmartStream has been accredited the
label for its industry leading Corporate
Actions solution
IDC Financial Insights (2018)
IDC Financial Insights has
acknowledged SmartStream in the
‘Top 100 IDC FinTech Rankings’
The FTF News Awards (2019)
FTF News awarded SmartStream
‘Best Operational Risk Management
Solution’ for The SmartStream
Reference Data Utility (RDU)
SWIFT Certified Application -
Reconciliation (2018)
SmartStream has been accredited
the label for its industry leading
Reconciliation solutions
Data Management Review
Awards (2018)
Data Management Review awarded
Peter Moss, CEO The SmartStream
Reference Data Utility (RDU) for ‘Best
Data Management Vendor Professional’
RegTech Awards (2018)
A-Team Group awarded The
SmartStream Reference Data Utility
(RDU) the Special Editor Award for
‘Market Understanding of MiFID II’
smartstream-stp.com
SWIFT Certified Application -
GETC (2018)
SmartStream has been accredited
the label for its Electronic Trade
Confirmation solution
Data Management Review
Awards (2018)
Data Management Review awarded
The SmartStream Reference Data
Utility (RDU) the ‘Best Sell-Side
Managed Services Solution’
FOW Global Investor Group, The
Asia Capital Markets Awards (2018)
‘Best New Product - Post Trade’ for
TLM Reconciliations Premium and ‘Best
New Product - Regulatory Reporting’
for Reconcile.Trade (in partnership
with RegTek.Solutions)
Testimonials
Customers share their views:

Ajman Bank, a leading Islamic financial services institution, implemented

SmartStream’s Corona solution to improve operational efficiency and provide a
better quality of services to its customers.
“We are very excited with the massive savings and operational excellence that SmartStream’s Corona can add
to our business and customers. Today’s highly regulated business environment demands real-time operational
and financial control so we require the ability to understand the end-to-end transactions flowing through our
organisation via interactive dashboards. SmartStream´s drive for innovation gives us a genuine edge over
our competition.” Hisham Hammoud, Executive Vice President, Chief Operating Officer

Bank Mendes Gans (part of the ING Group) has implemented SmartStream’s
Corona Cash and Liquidity solution to meet regulatory requirements, such as
BCBS 248 for intraday reporting, for managing 500,000 transactions per month.
“SmartStream’s Corona Cash and Liquidity solution for intraday reporting enhances the visibility of cash
positions with our correspondents and in multiple currencies. We will be able to manage our risk on an intraday
liquidity basis which enables us to react faster and with more flexibility” Edzer Dirksen, Manager Client Services,
Executive Vice President

Banque et Caisse d’Epargne de l’Etat, Luxembourg (BCEE), has implemented

Corona Universal Data - helping the bank to complete audit trails and meet US
regulatory requirements in a timely manner.
“Each year, the reconciliation was time consuming and in part was performed manually for many weeks. Today,
as a result of having Corona, the functional team can focus on the real issues rather than on the reformatting of
the files received.” Alex Revelant, Head of Securities Department

Banque Saudi Fransi selected SmartStream’s Corona to facilitate compliance with

regulatory requirements, improve fraud detection, increase levels of straight-
through processing and help improve customer service.
“As experts providing the banking sector with solutions and services for more than 35 years, we are very
excited with the new corporate service offerings and operational excellence that SmartStream’s Corona Cash &
Liquidity can add, both internally and for our customers.” Mr. Saadoun Al Saadoun, Operation Group Manager
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Derivatives Execution & Clearing (DEC) business of BNP Paribas has implemented
TLM Fees & Expense Management solution to control and reconcile payable
brokerage fees and invoice issuance to execute commissions for its clients.
“Operational efficiency is a permanent and primary stake in all our activities. The implementation of
SmartStream’s solution for fees and expense management is not only giving us strong capacity to industrialise
a sensitive process, but also significant enhancement to quality controls for the benefit of our clients.”
Pierre Duret, Head of Clearing

Portuguese bank Caixa Geral de Depósitos, implemented Corona at the core of

its back office, completely changing its operational control and risk management
procedures, whilst improving customer service and supporting the bank’s growth.
“With Corona at the core of our back office, we have completely changed our operational control and risk
management procedures, we have significantly improved our ability to detect problems with transactions,
understand why an exception has occurred and then enable us to take effective corrective action.”
Fernando Gonçalves, COO and Head of DSO

With reconciliation volumes and complexity increasing, Australian firm

Challenger selected TLM to automate its processes to increase risk control and
deliver scalable operations.
“If we hadn’t chosen TLM, we would have been in trouble as the spreadsheets and paper just wouldn’t be able
to handle the volumes we are now experiencing.” Gary Hornery, Head of Reconciliations

CIMB Group replicated the technology used by its Malaysian operations across
its international business. The bank is extending the solution to create an
enterprise-wide platform for cash reconciliations and investigations for its
rapidly growing business.
“By extending our use of Corona we are confident that our new operations will benefit from the same efficiency
levels that we have experienced in Malaysia, enabling us to concentrate on building successful businesses in
those countries.” Kenny Kim, CFO / Head of Group Strategy and Finance
 Following a business review, Colonial First State found it had disparate trade
processing systems that created a complex operational model and process
duplication. This infrastructure was expensive to maintain and operate, and no
longer capable of supporting the firm’s global business strategy.
“The replacement of the previous trade management STP system (with TLM Trade Process Management) has
lowered IT risk by reducing the number of systems, addressing several outstanding compliance issues and
increasing security. The consolidation of systems and processes has also reduced operational and on-going
business costs, while revenues have increased through the reduction of human error costs.”
John Paull, Head of Investment Operations

Coronation Fund Managers, one of the largest independent fund managers in

South Africa, implemented SmartStream’s TLM Corporate Actions OnDemand –
automating the complete corporate actions lifecycle.
“We continue to make investments in our business, specifically in technology that enhances our clients’
service experience, and which allows us to achieve greater operational efficiencies. Through SmartStream’s
tailored solution, we achieve automation of our corporate actions operational processes. Given that this project
ran in parallel with a number of strategic initiatives, its successful implementation was essential. We value
SmartStream’s corporate actions expertise which guided us through the procedure in less than four months.”
Llewellyn Smith, COO

Deutsche Bank selected SmartStream’s Centre of Excellence (CoE) to provide an

off-site operations platform - including three services which allow the bank to
streamline, simplify and reduce the costs of its reconciliations environment.
“This step is part of our journey to reduce the complexity of our IT environment. Modernising our reconciliation
processing is critical to increasing productivity, reducing costs, as well as meeting regulatory requirements.
Our aim with the CoE is to apply continuous process improvement across our business lines, as well as
minimising and eliminating any likely risks.” Bobby Handa, Head of the Global Reconciliations Group

Deutsche Börse Group has deployed The SmartStream Reference Data Utility
(RDU) service for its upcoming Regulatory Reporting Hub.
“Fully-fledged and validated reference data is a key prerequisite of regulatory reporting. By collaborating
with SmartStream RDU we are able to offer a comprehensive offering via our Hub, which meets all regulatory
requirements; and processes are simplified, resulting in lower overall administrative costs for our users.”
Georg Gross, Head of Regulatory Services
 smartstream-stp.com

Finance House in Abu Dhabi wanted to introduce standardised processes for

efficient integration and reconciliation of correspondent bank statements to
reduce the potential for errors, and lower operational risk and costs.
“With Corona automating our nostro reconciliations we can segregate all the subsidiary organisations which
only requires one person to work on multiple accounts, which saves time and money. With the proven benefits of
these automated processes, we are now looking to extend its use to perform other internal reconciliations, such
as suspense accounts.” Tarek Soubra, Vice President of Central Operations and IT

The SmartStream Reference Data Utility (RDU) provides services for

instrument reference data normalisation and validation across all asset
classes. The founding banks became clients of the utility.
“We are pleased to partner with SmartStream and our industry peers on an innovative product that
combines emerging technology with a common utility model, we believe this solution presents great value
for our organisation and the broader industry.” Julie Harris, Managing Director and Head of Operations Data
Quality Management

The SmartStream Reference Data Utility (RDU) provides services for

instrument reference data normalisation and validation across all asset
classes. The founding banks became clients of the utility.
“This is a great example of how our industry can partner to improve effectiveness and reduce costs, this
utility will greatly improve the quality, timeliness and consistency of reference data used across our firm
to better serve our clients.” James Trait, Managing Director

Jumhouria Bank, the largest bank and branch network in Libya, has deployed
SmartStream’s solution for the delivery of intra-day reconciliations management
across cash, cards, branch, central bank and payment transactions.
“By working with the leading company we show that Jumhouria Bank provides the highest level of compliance
and risk management to our clients and business partners. We are looking forward to working with the
SmartStream team for this and future projects.” Mr. Nouri Ali Mohamed Aboflega, Deputy General Manager
 Jyske Bank, the second-largest independent bank in Denmark, wanted a solution
which provided visibility of its complete end-to-end corporate actions process.
The bank selected TLM Corporate Actions to enable it to control data exceptions,
milestone dates and key tasks associated with all events.
“The implementation was a quick and smooth process without any disruption to our day-to-day activities.
We now have complete visibility, control and flexibility for all of our event processing requirements. We are
very pleased to take on board the SmartStream TLM Corporate Actions product into our back-office operations.”
Troels Linderoth Lolck, Director, Head of Securities Services

The SmartStream Reference Data Utility (RDU) provides services for

instrument reference data normalisation and validation across all asset
classes. The founding banks became clients of the utility.
“With the growing challenges around regulation, risk management and product diversity, working together
to ensure high-quality reference data is in everyone’s best interest.” Eric Suss, Managing Director and Head
of Institutional Reference Data

NBK wanted to replace its old mainframe-based reconciliations system with

a centralised reconciliation utility, powered by a more flexible and extensible
solution that could support its growth plans.
“We have successfully gone live with TLM for our cash reconciliations, replacing our existing Scannor system
and we are already seeing significant improvements in our auto matching.” Dr. Fadi Chehayeb, CIO

US bank Northern Trust has developed a transactions-based reconciliation

methodology and selected TLM Reconciliations to deliver best-practice.
“For our team, there’s less work to reconcile, but more importantly, we hand off less to the various internal
processing groups, who therefore handle less. The up-front work and the TLM engine really has done a
fantastic job.” Bob Sturgis, Division Manager, Securities Operations

Kotak Mahindra Bank implemented Corona Cash and Investigations to increase

operational efficiency through the proactive detection of exceptions.
“Corona has provided us with a solution that takes us one step closer to achieving our strategic goals of near
100% STP, zero error operations and increased productivity levels.” Aruna Rao, Executive Vice President
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As a result of continued success and growth in transaction volumes, Danish bank

Ringkjøbing Landbobank was seeking a solution to help streamline its corporate
actions process. After reviewing the market, TLM Corporate Actions was selected
to help support the bank’s entire event management lifecycle needs and to meet
on-going regulatory requirements.
“We are looking forward to working with the SmartStream team. They have certainly proved their technology to
be the number one provider in Denmark. This advanced automation will help us continue to achieve our
key goal which is to further improve the service we provide to our local customer base.”
Bettina Thomsen Bagger, Head of Operations

Nasdaq joined the SmartStream RDU Systematic Internaliser (SI) Registry, which
provides a hub for SIs to register financial instruments in a centralised database
through their APA.
“One of the key ambitions on MiFID II is to promote transparency and investor protection. The ability to provide
markets with accurate and complete data, regardless of trading type, is an important component in this
ambition, and one that Nasdaq is happy to support by joining the SI Registry.”
Fredrik Ekström, VP and Head of Nordic Fixed Income

Raiffeisen Bank International AG has taken a proactive approach to Basel III and
implemented a cash and liquidity reporting solution – to monitor and manage
cash positions on an intraday basis, throughout the group.
“SmartStream demonstrated that their data was accurate and supported our strategic goals. The Corona
solution also provides real time data from external sources. This is clearly unique and works well for us.”
Wolfgang Pollak, Senior Asset Liability Manager

Santander wanted to introduce shared service centres across its business to

deliver operational best practice. Using TLM Reconciliations at its core, Santander
has created a highly scalable centre of excellence, consolidating processes and
systems to reduce operational risk and improve efficiency.
“The shared service centre gives us a best-practice reconciliation service in a standardised and centralised
model. That enables us to define the process for different types of reconciliation while having the flexibility to
adapt to local or business specific requirements.” Mayte Valverde, Operations Model Manager
 Saxo Bank selected TLM Cash & Liquidity Management due to its ability to deliver
a single view across its nostro accounts, enabling the bank to make better, more
informed funding decisions.
“With TLM we can reconcile, in a sophisticated manner, different views of the same cash flow, for example
expectations, part confirmations, SWIFT actual confirmations and bank statements. That will ensure only
validated, up-to-date information is used to base our funding decisions on.” Henrik Alsøe, Executive Director

SEI Private Trust Company, the global provider of asset management selected
TLM Reconciliations-Premium and TLM SmartRecs to enable it to serve its wealth
management clients with cash, transactions and securities positions from a single
reconciliation platform.
“SEI is looking forward to achieving significant quality and efficiency gains through the deployment of TLM
Reconciliations-Premium. Additionally, we look forward to leveraging the TLM SmartRecs solution with a goal
of broadening our current use of the solution for financial reconciliation, and using it in innovative ways to
positively impact our business.” Ria Walsh, Executive Vice President

Due to rapid growth and increasing transaction volumes, Standard Chartered

integrated its existing reconciliations process into a single reconciliations
platform using TLM Reconciliations-Premium.
“We selected SmartStream because they offer a best-of-breed solution which suits our needs and enables us
to manage our global growth and meet volume demands, while at the same time benefiting from economies of
scale.” Sahba Saint-Claire, COO of Financial Markets

The United Bank selected Corona to reconcile its cash, ATM and credit card
transactions. A decisive factor in selecting the solution was in its ability to provide
reconciliations across multiple transaction types within a single solution.
“Corona will provide us with a single reconciliations and investigations platform, automating the processing
of all cash, ATM and credit card transactions to reconcile the operational risk that was present in a manual
environment.” Mohamed Mostafa, Chief Information Officer

The U.S. Securities and Exchange Commission (SEC) selected SmartStream’s

TLM Reconciliations-Premium and TLM SmartRecs solutions for its Office
of Compliance Inspections and Examinations (OCIE). The SEC will use TLM
Reconciliations-Premium to support OCIE’s nationwide examination and inspection programme for registered
self-regulatory organisations, broker-dealers, transfer agents, clearing agencies, investment companies and
investment advisers.
 smartstream-stp.com

Corporate Head Office Germany Netherlands

Taunusanlage 1 Dokter van Deenweg 13
SmartStream Technologies 60329 Frankfurt am Main 8025 BP, Zwolle
St Helen’s Tel: +49 69 5050 60568 Tel: +31 (0)388 45 83 77
1 Undershaft
London EC3A 8EE Hong Kong Saudi Arabia
Tel: +44 (0)20 7898 0600 Office 1213, 12/F 100 QRC Bahrain Tower, 2nd Floor
100 Queen’s Road King Fahad Road
Central PO Box 8953, Riyadh 12214-2393
Regional Offices Tel: +852 3180 9616 Kingdom of Saudi Arabia
Tel: +966 11 279 5 105
America India
1 Broadway, 2nd Floor Aver Plaza Singapore
New York, NY, 10004 Plot No. B-13 80 Robinson Road
Tel: +1 212 763 6500 New Link Road #11-01A
Andheri West Singapore 068898
The Graham Building Mumbai 400053 Tel: +65 6224 7689
30 S. 15th Street Tel: +91 22 6641 2525
Philadelphia, PA 19102 South Africa
Eastland Citadel 2nd Floor, West Tower
Australia 5th Floor Maude Street, Nelson Mandela Square
Level 14 102 Hosur Road Sandton 2196
19 Martin Place Madiwala Check Post Johannesburg
Sydney NSW 2000 Bangalore 560 095 Tel: +27 11 881 5450
Tel: +61 (0)2 9777 8787 Tel: +91 80 6176 4100
Spain
Austria G-2, Tower B-1, Evolve, C/ Orense, 6 – 2 planta
Vienna Twin Tower IT/ITeS, Mahindra World City 28020 - Madrid
Wienerbergstrasse 11 Village : Kalwara. Taluka : Sanganer Tel: +34 91 598 49 30
1100 Vienna Jaipur - 302037
Tel: +43 (0)1 313 54 0 Rajasthan Switzerland
Tel: +91 141 6713700 Seefeldstrasse 69
Canada CH-8008 Zürich
151 Yonge Street Italy Tel: +41 (0)43 488 37 58
11th Floor Via Annibale Caretta, 1
Toronto ON M5C 2W7 20131 Milano United Arab Emirates
Tel: +1 647 775 8436 Tel: +39 02 742 09 41 Dubai International Financial Centre
Emirates Financial Towers
China Japan S2303 - South Tower
Room 1202O Tokyo Sankei Bldg 27F PO Box 507084
12th Floor, Beijing Excel Center 1-7-2 Ohtemachi Dubai
No.6, Wudinghou Street Chiyoda-ku Tel: +971 4 557 3494
Xicheng District Tokyo 100-0004
Beijing, 100140 Tel: +813 3242 3084 United Kingdom
Tel: +86 10 8800 3752 Product Centre
Kenya 1690 Park Avenue
France 6th Floor Delta Corner Tower Aztec West
33, rue Galilée Nairobi, 00800 Almondsbury
75116 Paris Kenya Bristol BS32 4RA
Tel: +33 1 731911 92 Tel: +254 730112130 Tel: +44 (0)1454 617020
Digital transformation
for today’s challenging
landscape

Our customers tell us that they need to use transformative digital strategies to
remain relevant in today’s challenging financial landscape. Strategies that will
allow them to improve operational control, reduce costs, build new revenue
streams, mitigate risk and comply accurately with regulation.
To help you make the journey towards digital transformation, we provide a
range of solutions for the transaction lifecycle. AI and Blockchain technologies
are now embedded in all of our solutions, which are also available in a variety
of deployment models.
Digital transformation. Reaching the summit just got a little easier.

info@smartstream-stp.com
smartstream-stp.com