Chapter 6

Completing Business
Messages
Presented by:

Anisa Tri Astuti

Dhea Cecillia Loveanty S

Jessica Herdina

Putri Mega
 1.Revising Your
Message:
Evaluating the First
Draft
Revising Different 
Types of Messages

Revising Informal Messages

Revising Digital Messages
Revising Important Messages
 Evaluating
CONTENT Your
Clear and accurate Relevant and complete

ORGANIZATION
Messages
Order and emphasis Repetation and grouping

TONE
Is it too formal? Is it too casual?
 Improving Your
Message Through
Revision (1 of 2)
Improving Your
Message Through
Revision (2 of 2)
Evaluating, Editing, and Revising the Work of Other Writers

PROMOTE SUPPORT THE WRITER’S

THE WRITER’S INTENT
SUCCESS

••Help the writer succeed. ••Learn what the writer

wanted to accomplish.

•• Dont impose your own style ••Base suggestions on the

or agenda writer’s goals.

 Questions for Evaluating Someone Else’s Writing
WHAT IS THE PURPOSE OF THE
MESSAGE? DOES THE WRITING CONVEY
A “YOU” ATTITUDE?

WHO IS THE AUDIENCE? WHAT

DO THEY NEED?
IS THE WRITING CLEAR? CAN IT
BE IMPROVED?

IS THE DOCUMENT WELL

ORGANIZED?
IS THE WRITING AS CONCISE
AS IT SHOULD BE?
DOES THE DESIGN SUPPORT
THE MESSAGE?
 2. Revising To
Improve Readibility
LIST FOUR TECHNIQUES YOU CAN USE TO

IMPROVE THE READABILITY OF YOUR MESSAGES

••Help the writer succeed.

 Varying Your Sentence
Length
Up to 15 words
(short)
15-25 words
(medium)

More than 25
words
(long)
Keeping your
Short paragraph, generally 100 words

or fewer 9 this paragraph has 92

paragraphs short
words, are easier to read than long

ones, and they make your writing look

inviting. You can also emphasize

ideas by isolating them in short,

forceful paragraphs
Using List To Clarify And
Emphasize
SET OFF IMPORTANT IDEAS IN A LIST:

SEQUENCE OF YOUR
SIMPLIFY COMPLEX
IDEAS
SUBJECTS
HEIGHTEN THEIR HIGHLIGHT MAIN
VISUAL IMPACT POINTS

SURFACE KEY POINTS ENABLE SKIMMING

Using List To Clarify And Emphasize

THE DECLINE IN COMPANY

PROFIT IS ATTRIBUTABLE TO

FOUR FACTORS:

Slower holiday sales

Increased transportation

and fuel costs

Higher imployee wages

Slower inventory trunover.

Creating
Parallel
 Adding Heading And
Subheadings
IMPORTANT FUNCTIONS

Organizations Connection Attention

3. Editing for clarity
and conciseness
 Clarity is essential to geting your message across

accurately and efficiently.

Editing for
Clarity
Editing for
Conciseness
4. Producing Your
Messages
Designing for
readability
Applying key design
elements
Designing Messages
for Mobile Devices
5. Proofreading Your
Messages
PROOFREADING IS THE QUALITY INSPECTION STAGE FOR

YOUR DOCUMENTS, YOUR LAST CHANCE TO MAKE SURE

THAT YOUR DOCUMENTS IS READY TO CARRY YOUR

MESSAGE TO THE INTENDED AUDIENCE. USE THESE

•Make multiple passes
TECHNIQUES TO HELP ENSURE HIGH QUALITY OUTPUT:
•Use perceptual tricks

•Double-check high-priority items

•Give yourself some distance•Be

vigilant

•Stay focused

•Review complex digital documents

on paper

•Take your time

 Typical
Sources of
Problem
WRITING STAGE DESIGN STAGE

LAYOUT STAGE PRODUCTION PROCESS

 Distributing Your
Message
•Concerns with Cost 

•Overall Convenience
For many digital systems, distribution is a simple matter
•Time Constraints
of selecting a Send or Publish option when you are
•Security and Privacy
ready. However you need to plan the distribution

carefully so that your message is received by everyone

who needs it. Here are factors of distribution

THANKYOU!