Unit 102 Upper G/F SM City Manila Brgy. 659 Ermita, Manila
To whom it may concern:
Good day sir/ma’am. I am Elead Gaddiel S. Albuero, a law
student in San Sebastian College-Recoletos. I purchased in this store on June 8, 2019 one Dunlop M-FiL 3150 together with the string and grip placed therein.
When I played in Citismash on September 6, 2019, the racket
broke when I smashed. I am alarmed with this situation since the tension of my racket is 28lbs even though its maximum is 30lbs. In addition, I only used this racket not more than ten times. Wherefore, I am requesting your good office to replace the subject racket.
Attached herein is the copy of the official receipt of the
purchase. Moreover, I can show you a video clip of the mentioned moment when the racket broke.
I am hoping for your favorable consideration and action