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AND MANAGEMENT
BSBWOR501
LEAD AND MANAGE TEAM
EFFECTIVENESS
Gurpreet Singh
ASSESSMENT BSBSUS501 — DEVELOP WORKPLACE POLICY & PROCEDURES FOR SUSTAINABILITY
Assessment 1 – Project
ASSESSMENT 1 — PROJECT
Introduction
The performance outcomes, skills and knowledge required to manage own performance and
professional development. Particular emphasis is on setting and meeting priorities, analysing
information and using a range of strategies to develop further competence.
In simple terms, it means that as a manager of others, you are a role model, and your behaviours will be
observed and copied by team members. To manage others effectively you need to be able to organise
yourself and them and focus their work on tasks that are meaningful for the business. Achieving
business goals requires all employees to align their personal work goals with those of the business. That
includes developing skills and knowledge to fill any gaps that may exist, or to continually look to improve
your performance in your job.
Some fundamental skills in self-organisation and personal development. This involves:
Setting goals and aligning them to business goals
Managing your time and prioritising work activities
Seeking feedback and identifying development opportunities
Maintaining your professional competence
1. Establish work goals
Managers are constantly required to be prepared and willing to examine their skills and goals to make
sure they are on the right track with their professional development. As a manager you need to ask
yourself if you have the skills and attitudes to do the job required of you.
Goal setting is a powerful motivator! The value of goal setting is so well recognised, entire management
systems, have goal setting basics incorporated within them.It seems natural to assume that by setting
goals that are (S M A R T) Specific, Measurable, Attainable, Relevant, and Time-bound, we will be well
on our way to accomplishing them.
Q. You have just been promoted to the role of Store Manager for the CA City Retail Department Store.
You will be reporting to a Retail Group Manager, you have six department supervisors, they all have
different roles and hours. With so much to complete, the best way to get things in order is to set some
goals. Access the CA City Intranet for details regarding organisational plans and any other information you
need. Good luck!
ASSESSMENT BSBSUS501 — DEVELOP WORKPLACE POLICY & PROCEDURES FOR SUSTAINABILITY
Assessment 1 – Project
In order to fulfil the requirements for this unit you will need to use these areas of management that CA City and
the CEO have decided to focus on as priorities for the department store.
A. Professional Goals.
Networking Work with local The first week in March 2017 I will organize to meet with
businesses to increase other local businesses, to gain some insight on the best
collaborative marketing strategies. I will implement these with store
opportunities. departments so we can create efficient marketing goals. I
have been expecting work efficiency increase by 20%.
Time Stay on top of To stay on top of all tasks undertaken for Retail Group
management deadlines. every department manager are entering deadline dates
into the Department store planner today 19.12.16 by 3P.M.
They are also setting the reminders on personal
computers today 19.12.16.. With new time management
program I have been expecting the increase in
productiveness by 25%
Training and Identify requirements In the last week of February 2017 I will meet with all heads
development for training and of the departments and assess what training will be
development for each required. This will enable me to start coaching process of
department each individual allowing me 1 hour per week to be
completed by the middle of August. With the new training
program I have been expecting an increase in work
productivity by 25%.
ASSESSMENT BSBSUS501 — DEVELOP WORKPLACE POLICY & PROCEDURES FOR SUSTAINABILITY
Assessment 1 – Project
Personal Goals
Upgrading my own Participate in seminars To be able to prepare upgrade for the department
professional skills in “upgrading e-recruit software store employment program by the end of june i
human resourcing as “ run by the vendor. will need to update my knowledge on “recruit”
part of the 2017 pd software. I will participate in seminars once per
program and the month within next 6 month. . It would be expected
employment program. to increase accuracy of choosing professional
employee by 30%.
Improving team morale Organize after hours team To improve team morale i will undertake team
by introducing them to building activities between building activities once per month that introduce
local business network. employees of the ca retail mutual understanding and better opportunities to
group and local small business local businesses i would like my employee not only
network group . work productively but to maintain also their life
style after working hours. Such approach would be
expected to double the work efficiency.
In my leisure
Organize the AH Teach my family members time, during
routine time to organize their leisure current public Happy family, balanced life style.
management . time. holydays, in
my own space
Organizational goal
Hire employees: Improve ability to recruit online across the group.
Personal Goal
Improving my own professional skills in Human Resourcing as a part of the upgraded employment & the 2017
PD programs.
TASKS ACTIVITIES TIMEFRAME KPI
HR Feedback certificate
2 days/ on “one on one” training
Learn how to write Job Coaching and Mentoring from Senior
Complete sessions indicated in the
advertisement and Job HR staff. Organize “One on one” 2
with in one 2017 Individual PD
description sessions.
week program.
Where do you see your career progressing in the next two years?
More skilled and with vast and deep knowledge of local and international requirements and procedural knowledge
How are you going to make this happen?
By improving all above mentioned skills.
What will you need from the company to help you to reach your career goals?
Company should give me chance to deal with international clients and interaction with skilled people that will help me
to learn new strategies.
ASSESSMENT BSBSUS501 — DEVELOP WORKPLACE POLICY & PROCEDURES FOR SUSTAINABILITY
Appendix
5. I tend to say:
a) watch how I do it
b) listen to me explain
c) you have a go
Now add up how many A's, B's and C's you selected.
Some people find that their learning style may be a blend of two or three styles, in this case read
about the styles that apply to you in the explanation below.
When you have identified your learning style(s). read the learning styles explanations and consider
how this might help You to identify learning and development that best meets your preference(s).
The VAK learning styles model suggests that most people can be divided into one of three preferred
styles of learning. These three styles are as follows, (and there is no right or wrong leamlng style):
Someone with a Visual foaming style has a preference for seen or observed things, including
pictures, diagrams, demonstrations, displays, handouts, films, flip-chart, etc. These people
will use phrases such as ‘show me‘, ‘Iet's have a look at that’ and will be best able to
perform a new task after reading the instructions or watching someone else do it first.
These are the people who will work from lists and written directions and instructions.
Someone with an Auditory learning style has a preference for the transfer of information
through listening: to the spoken word, of self or others, of sounds and noises. These people
will use phrases such as ‘tell me', ‘let's talk it over and will be best able to perform a new task
after listening to instructions from an expert. These are the people who are happy being given
ASSESSMENT BSBSUS501 — DEVELOP WORKPLACE POLICY & PROCEDURES FOR SUSTAINABILITY
Appendix
spoken instructions over the telephone, and can remenber all the words to songs that they
hear!
Someone with a Kinaesthetic learning style has a preference for physical experience -
touching, feeling, holding, doing, practical hands-on experiences. These people will use
phrases such as “let me try’, “how do you feel?’ and will be best able to perform a new task by
going ahead and trying it out, learning as they go. These are the people who like to
experiment, hands-on, and never look at the instructions first!
People commonly have a main preferred learning style, but this will be part of a blend of all three.
Some people have a very strong preference; other people have a more even mixture of two or less
commonly, three styles.
When you know your preferred learning style(s) you understand the type of learning that best suits
you. This enables you to choose the types of learning that work best for you.
There is no right or wrong learning style. The point is that there are types of learning that are right for
your own preferred learning style.
ASSESSMENT BSBSUS501 — DEVELOP WORKPLACE POLICY & PROCEDURES FOR SUSTAINABILITY
Appendix
Competency Description
Competency Description