Delay Codes Booklet

DELAY
CODES
2019
AIRPORT SERVICES
GROUND OPERATIONS
Dear colleagues:
We are pleased to present the new edition of the Delay Codes Booklet concern-
ing the delaying flights. Each of the delay code (SUB-CODE) has been added and
some important amendments and improvements have been added to suit with
the causes of delays.
Since this booklet is to improve the station operational performance, and other
supporting departments, allowing all sectors to identify the real causes, opera-
tional constraints and shortfalls that delayed flights accordingly and enable con-
cerned departments in each sector to take an active role in follow-up, and to
develop corrective measures and appropriate solutions to avoid flight delays.
There is no doubt that the concerted efforts between all sectors and departments
and the positive and correct application of these codes in proportion to the causes
of delay will have an effective impact in improving the operational performance
of the flight departure discipline and providing better services to SV guest.
AYED M. ALOTAIBI MOHAMMAD H. TAMI

GM Airport Services GM Operations Control Center
RASHID ALAJAMI
RASHID ALAJAMI
VP Ground Operations
Delay Codes Airport Services
CONTENTS
SECTION PAGES
• SECTION 1 - PAX AND BAGGAGE - AIRCRAFT & RAMP HANDLING 4-7
• SECTION 2 - CARGO AND MAIL 8-9
• SECTION 3 - DEPARTURE CONTROL SYSTEM (DCS) 9
• SECTION 4 - NETWORK & REVENUE MANGEMENT 10
• SECTION 5 - PAX SALES 11
• SECTION 6 - HAJJ & UMRA PRODUCT & SVCS 12
• SECTION 7 - CATERING 13
• SECTION 8 - TECHNICAL SERVICES 14-17
• SECTION 9 - INFLIGHT SERVICES 18
• SECTION 10 - FLIGHT OPERATIONS 19-21
• SECTION 11 - AIR TRAFFIC CONTROL 22
• SECTION 12 - INTEGRATED OPERATIONS CONTROL CENTER 23
• SECTION 13 - WEATHER 24
• SECTION 14 - SECURITY 25
• SECTION 15 - AIRPORT AND GOVERMENTAL AUTHORITIES 26-27
• SECTION 16 - INFORMATION TECHNOLOGY 28
• SECTION 17 - MISCELLANEOUS 29
PAGE | 3
SECTION 1 - PAX AND BAGGAGE (AIRCRAFT & RAMP HANDLING)

SUB
CODE CODE DISCREPTION REASONS
CODE
DAMAGED TO AIRCRAFT DAMAGE CAUSED TO AIRCRAFT
ON GROUND BY STATION OR HANDLING AGENT
10 COPY (JEDKASV) ONE THE 10-A PERSONNEL PERFORMING SERVICES
DELAY MESSAGE FUNCTIONS.
ADDRESSES
11-A ACCEPTANCE AFTER DEADLINE
11 LATE CHECK-IN 11-B FLT RE-OPEN TO ACCPTD PASSENGER
11-C FLT CHEKD-IN MANUALY
CONGESTION AT CHECK-IN CONGESTION AT CHECK-IN AREA
12 12-A
AREA
13-A PASSENGER CHECK-IN ERROR
CHECK-IN ERROR
13 13-B BAGGAGE TAGGING
PASSENGER & BAGGAGE
13-C DUBLICATE SEATS
ACCEPTANCE OF PASSENGER OVER
14-A AIRCRAFT SEAT CAPACITY OR PAY-
14 OVER SALE LOAD.
ACCEPTANCE OF BAGGAGE OVER
14-B
AIRCRAFT CAPACITY OR PAYLOAD.
15-A LATE PASSENGER BOARDING.
MISSING CHKD-IN PASSENGER (NO
15-B
SHOW).
15-C GATTING ERROR.
OVER SIZE OR EXCESS CARRY-ON BAG-
15-D
GAGE ON BOARD.
15 BOARDING 15-E PASSENGER SHOWS UP LATE.
FLIGHT HELD BY (MAIN AIRLINE – IN
15-F KINGDOM) TO ACCOMDATE PAS-
SENGER.
PASSENGER BOARDED WITHOUT
15-G
TRAVEL DOCUMENTS.
15-H OTHER DISCREPANCIES.
PAGE | 4
SECTION 1 - PAX AND BAGGAGE - AIRCRAFT & RAMP HANDLING (CONT’D)

SUB
CODE
ON BORAD SEATING PROBLEM
16-A
CAUSED BY PASSENGER.
16-B SUDDEN SICK PASSENGER ON BORAD
16-C MISSING PERSONAL ITEMS
PASSENGER REQUEST TO CANCELED
16-D
FLIGHT.
16 PASSENGER CONVENIENCE
ACFT RTRND FM TAXI TO DEPLAN SICK
16-E
PAX /OR NOT OBEDIENT PASSENGER.
16-F SPECIAL NEEDS.
16-G STR KIT /OXGEN KIT
16-H UNRULY PASSENGER.
16-I OTHER (INCONVENIENCE) REASON.
LATE OR INCORRECT ORDER GIVEN BY
17 CATERING ORDED 17-A
STATION TO CATERING
HANDLING, SORTING, ASSEMPLY OR
18 BAGGAGE PROCESSING 18-A
BREAKDOWN.
WAITING LOADS CONNECTION FROM
21 LOAD CONNECTION 21-A
A FLIGHT OTHER AIRLINES.
THRU CHK-IN ERROR (PASSENGER/
THRU CHK-IN ERROR 22-A
BAGGS) BY INITIATING STATION.
Note:
22 TURNROUND FLIGHT DELAYED
Delay charge against initi-
ating station 22-B CAUSED BY ORIGIN STATION.
(DISCREPANCY)
PAGE | 5

SUB
CODE
LATE OR ERROR OF WEIGHT &
31-A
AIRCRAFT BALANCE DOCUMNTS
31
DOCUMENTATION 31-B NOTOC
31-C PASSENGER MANIFEST
LATE AIRCRAFT LOADING/
32-A
OFFLOADING.
LACK OR SHORTAGE OF LOADING
32 LOADING / UNLOADING 32-B
STAFF.
32-C WRONG LOADING.
32-D ULDS, BULKY, SPECIAL LOAD.
LACK OR BRKDWN OF GROUND
GROUND 33-A
SERVICING EQUIPMENT.
33 SERVICING EQUIPMENT
(G.S.E) LACK OF GROUND SERVICING
33-B
EQUIPMENT OPERATORS.
LATE OR IMPROPER CLEANING,
35-A
INCLUDING FUMIGATION OF AIRCRAFT
35 AIRCRAFT CLEANING
LACK OR SHORTAGE OF CLEANING
35-B
STAFF.
SLOW PROCESSING OF PASSENGER AT
83-A
IMMGRATION.
PASSENGER CANCELED BY
83-B
83 SLOW PROCESSING IMMGRATION.
83-C LATE RELEASD ACFT BY IMMGRATION.
MIXED FLIGHTS PROBLEM WITH
83-D
IMMGRATION.
EQUIPMENT LATE ARRIVAL OF AIRCRAFT EX
20 20-A
TURN-AROUND PASSENGER SERVICES DELAY.
PAGE | 6

SUB
CODE
(OTHER THAN EQUIPMENT
TURN-AROUND), PASSENGER
SERVICES DELAY OR DISCREPANCY
AT ORIGINATING STATION THAT
WAS DETRIMENTAL TO ON-TIME
DEPARTURE OF ANOTHER FLIGHT
EQUIPMENT 23-A
23 OUT OF DESTINATION STATION E.G.
TURN-AROUND LATE ARRIVAL OF CREW, S/PARTS,
CONSEQUENTIAL CONNECTIONS OR SLOT, ETC. THE
CODE IS TO BE USED ON ONWARD
FLIGHTS AS LONG AS THE EFFECT OF
THE DELAY EXISTS.
INDIRECT PASSENGER SERVICES DELAY
23-B
CAUSED LOST A.T.C SLOT
PAGE | 7
SECTION 2- CARGO AND MAIL

SUB
CODE
LACK OF, OR UN-SERVICEABILITY OF
24-A
24 U.L.D (Unit Load Device) CONTAINERS/PALLETS
24-B ULD3 OR CONTAINER STUCK.
SHORTAGE OR NON-AVAILABILITY,
INCLUDING SPECIAL REQUESTS
25-A
NOT WITHIN OPERATIONAL
REQUIREMENTS.
LOAD MASTER (CARGO
25 PERSONAL ERRORS, SICKNESS, OR
FLTS)
INABILITY CAUSED BY AN IN-FLIGHT
25-B OCCURRENCE OR DEPARTURE
PROCEDURES OTHER THAN
CONNECTION AND STANDBY.
LATE OR INCORRECT CARGO
26-A
ACCEPTANCE.
26-B U.L.DS BUILD-UP
WRONG OR MISSING
26 CARGO HANDLING DOCUMENTATION, POSITIONING,
26-C PACKING. OVER-SALE OR BOOKING
ERRORS INCLUDING LATE
PREPARATION AT WAREHOUSE
ACFT DAMAGED ON GROUND BY
26-D
CARGO EQPT/OPERATOR.
LATE OR INCORRECT MAIL
DOCUMENTATION, LATE ACCEPTANCE
27 MAIL HANDLING 27-A
OR POSITIONING OF MAIL AT
AIRCRAFT.
DELAY, IRREGULARITY OR
28-A CANCELLATION CAUSED BY SCAN
28 SCAN SYSTEM SYSTEM FAILURE
SLOW RESPONSE OR HOSTS (OAL OR
28-B
GHA) SYSTEM FAILURE
PAGE | 8
SECTION 2- CARGO AND MAIL (CONT’D)

SUB
CODE
LATE ARRIVAL OF AIRCRAFT EX
29-A
EQUIPMENT CARGO DELAY.
29 TURN-AROUND 29-B CONSEQUENTIAL CARGO DLY
CONSEQUENTIAL INDIRECT CARGO DELAY CAUSED LOST
29-C
A.T.C SLOT
NOTE: COPY (JEDFXSV) ONE THE DELAY MESSAGE ADDRESSES.
SECTION 3 – DEPARTURE CONTROL SYSTEM (DCS)

SUB
CODE DISCREPTION REASONS
CODE
SYSTEM DOWN OR FAILURE AT CUTE
55-A
(CHECK-IN COUNTERS).
DEPARTURE CONTROL SYSTEM DOWN OR FAILURE AT BACK
55-B
55 SYSTEM OFFICES.
(D.C.S) SLOW RESPONSE OR HOSTS (OAL, OR
55-C
GHA) SYSTEM DOWN OR FAILURE.
55-D APIS SYSTEM DOWN OR FAILURE.
LATE ARRIVAL OF AIRCRAFT EX D.C.S
50-A
EQUIPMENT DELAY.
50 TURN-AROUND 50-B CONSEQUENTIAL D.C.S DELAY
CONSEQUENTIAL INDIRECT D.C.S DELAY CAUSED LOST
50-C
A.T.C SLOT
NOTE: COPY (JEDCDSV) ONE THE DELAY MESSAGE ADDRESSES.
PAGE | 9
SECTION 4 - NETWORK & REVENUE MANGEMENT

SUB
CODE
RESERVATION DISCREPANCIES “Not
08-A
Including Overbooking” .
LATE CHANGE ACFT REGISTRATION OR
08-B
CONFIGURATION IN SYSTEM.
08 YIELD MANGEMENT
08-C FLIGHT RE-ROUTED
PNR SKD TIME DEPARTURE MISS
08-D MATCH WITH O.G.S SKD TIME
DEPARTURE.
SCHEDULED GROUND TIME LESS THAN
09-A THE DECLARED MINIMUM GROUND
TIME DURING PLANNING STAGE.
FAILURE TO REFLECT CORRECT BLOCK
09 SCHEDULES 09-B
HOURS IN OGS.
TERMINAL CONGESTION OR GATE
09-C
LIMTIOAN BY MULTI SKD FLTS
09-D MIXED FLIGHTS
07-A
NETWORK & REVENUE DELAY
EQUIPMENT
CONSQENTIAL NETWORK & REVENUE
07 TURN-AROUND 07-B
DLY
CONSEQUENTIAL
INDIRECT NETWORK & REVENUE DLY
07-C
DELAY CAUSED LOST A.T.C SLOT
NOTE: CODE 08 COPY (JEDRCSV) ONE THE DELAY MESSAGE ADDRESSES.
: CODE 09 COPY (JEDSPSV) ONE THE DELAY MESSAGE ADDRESSES.
PAGE | 10
SECTION 5 – PAX SALES

SUB
CODE
19-A RESERVATION DISCREPANCIES.
19 RESERVATION & TICKETING 19-B TICKETING DISCREPANCIES.
19-C SALES
02-A
PASSENGER SALES DELAY.
EQUIPMENT
CONSQENTIAL PASSENGER SALES
02 TURN-AROUND 02-B
DELAY
CONSEQUENTIAL
INDIRECT PASSENGER SALES DELAY
02-C
NOTE: COPY (JEDSRSV) ONE THE DELAY MESSAGE ADDRESSES.
PAGE | 11
SECTION 6 - HAJJ & UMRA PRODUCT & SVCS

SUB
CODE
INABILITY OF LESSOR TO FULFILL HIS
85-A CONTRACTUAL OBLIGATIONS E.G.
LATE DELIVERY OF AIRCRAFT
85-B SHORTAGE OF EQUIPMENT
85-C SHORTAGE OF CREW
LATE PREPARATION OF WEIGHT &
85-D
BALANCE DOCUMENTS, L.I.R.
85-E TECHNICAL PROBLEM
LATE BOARDING BY CREW, CREW
85-F
85 LEASED AIRCRAFT ARRIVED LATE …… ETC
85-G PASSENGER HEAD COUNT.
DELAY, IRREGULARITY OR CANCELLA-
85-H TION RESULTING FROM INCORRECT
OPERATIONAL PLAN OR SCHEDULE.
SETUP GROUND TIMES LESS THAN
SCHEDULE GROUND TIME OR WRONG
BLOCK HOURS, USE OF EQUIPMENT
85-I
ON NON-SCHEDULED FLIGHTS RESULT-
ING IN EQUIPMENT SHORTAGE ON
SCHEDULE SERVICES.
LATE ARRIVAL OF AIRCRAFT EX HAJJ &
86-A
UMRA PRODUCT DELAY.
EQUIPMENT
CONSQENTIAL HAJJ & UMRA
86 TURN-AROUND 86-B
PRODUCT DELAY.
CONSEQUENTIAL
INDIRECT HAJJ & UMRA PRODUCT &
86-C
SVCS DELAY CAUSED LOST A.T.C SLOT
NOTE: COPY (JEDCBSV) ONE THE DELAY MESSAGE ADDRESSES.
PAGE | 12
SECTION 7 - CATERING
SUB
CODE
56-A LATE DELIVERY CATERING
LATE LOADING/UNLOADING OF
56-B
CATERING
CATERING
COPY (JEDZQSV) ONE THE 56-C INCORRECT PROVISIONING
56
DELAY MESSAGE 56-D BREAK DOWN OF CATERING TRUCK
ADDRESSES. ACFT DAMAGED ON GROUND BY
56-E
CATERING EQPT
56-F ALL PRODUCT MANAGEMENT.
57-A
EQUIPMENT CATERING DELAY
57 TURN-AROUND 57-B CONSQENTIAL CATERING DELAY
CONSEQUENTIAL INDIRECT CATERING DELAY CAUSED
57-C
LOST A.T.C SLOT
NOTE: COPY (JEDHFSV FOR K.S.A STATIONS AND CAIRO)
PAGE | 13
SECTION 8 – TECHNICAL SERVICES

SUB
CODE
FUELING/ DE-FUELING FUELING/ DE-FUELING ERRORS
36-A
COPY (JEDPASV) ONE THE CAUSED BY FUELER.
36
DELAY MESSAGE FUEL COMPANY AND, OR IT’S
ADDRESSES. 36-B
EQUIPMENT.
39-A LACK OF, OR BREAKDOWN
LACK OF OPERATING STAFF E.G.
MAINTENANCE SERVICING 39-B PUSHBACK, DE-ICING, ANTI-ICING
39
EQUIPMENT/AUTOMATION EQUIPMENT, ETC.
AUTOMATION FAILURE OR SLOW
39-C
RESPONSE.
DELAY DUE TO TECHNICAL PROBLEM,
MALFUNCTION OF AIRCRAFT, ENGINES
OR COMPONENT PARTS THEREOF;
ORIGIN STATION:
WHEN A MALFUNCTION OCCURS OR
IS DISCOVERED AFTER SCHEDULED
41-A DELIVERY TIME TO TERMINAL. IF
MALFUNCTION COULD HAVE BEEN
REPAIRED WITHOUT DELAY OR DETRI-
MENT TO STATION FUNCTIONS BUT
PARTS WERE UNAVAILABLE OR
DELAYED, ENTIRE DELAY SHOULD BE
41 AIRCRAFT DEFECTS CHARGED TO PARTS.
EN-ROUTE STATION:
WHEN A MALFUNCTION REQUIRES
LONGER THAN SCHEDULED GROUND
TIME TO CORRECT. WHERE A
MALFUNCTION IS REPAIRED WITHIN
41-B ALLOTTED GROUND TIME BUT INTER-
FERES WITH NORMAL STATION FUNC-
TIONS, ALL DELAYS SHOULD BE
CHARGED TO MECHANICAL, PRO-
VIDED STATION’S FUNCTIONS ARE
HANDLED IN A REASONABLE TIME.
PAGE | 14
SECTION 8 – TECHNICAL SERVICES (CONT’D)

SUB
CODE
LATE RELEASE FROM MAINTENANCE
42-A
FOR SERVICES,
AIRCRAFT NOT AVAILABLE AT
DELIVERY TIME TO TERMINAL DUE
42-B
TO SCHEDULED MAINTENANCE NOT
SCHEDULED/ COMPLETE WITHIN STANDARD TIME,
42 NON-SCHEDULED LATE DELIVERY DUE TO SPECIAL
MAINTENANCE CHECKS AND, OR ADDITIONAL WORKS
42-C BEYOND NORMAL MAINTENANCE
SCHEDULE THAT EXTENDS BEYOND
STANDARD COMPLETION TIME
LATE INSTALL OR REMOVE STRETCHER
42-D
KIT BY MAINTENANCE
SUCH AS FLIGHT RE-ROUTING,
DIVERSION, CONSOLIDATION,
43 MAINTENANCE DECISION 43-A
CANCELLATION FOR MAINTENANCE
REQUIREMENT
PAGE | 15

SUB
CODE
DELAY OR AIRCRAFT SHORTAGE
RESULTING FROM NON-AVAILABILITY
OF AN INVENTORY PART, WHICH IS
44-A ALLOTTED TO THIS STATION. THIS
INCLUDES NON-AVAILABILITY OF A
POOL ITEM THAT SHOULD BE PRO-
VIDED BY ANOTHER AIRLINE.
DELAY OR AIRCRAFT SHORTAGE
RESULTING FROM REQUIREMENT
LACK OF SPARE PARTS, 44-B
FOR PART NOT PROVISIONED AT THIS
PERSONNEL ERROR, STATION.
44
S/PARTS CHANGE/
DELAY RESULTING FROM MATERIALS
MM AUTOMATION
MANAGEMENT›S PERSONNEL. THIS
44-C
INCLUDES DELIVERIES FROM STORES
TAKING MORE THAN 15 MINUTES.
DAMAGE TO PARTS AS A RESULT OF
44-D MISHANDLING BY MATERIALS
MANAGEMENT STAFF.
DELAY RESULTING FROM FAILURE OR
44-E SLOW RESPONSE OF MATERIALS
MANAGEMENT AUTOMATION
DELAY CAUSED BY NECESSITY TO
45 AOG SPARES 45-A TRANSPORT AOG PARTS TO ANOTHER
STATION.
PAGE | 16

SUB
CODE
TECHNICAL REASONS, INDIRECTLY BY
46-A
A MECHANICAL PROBLEM E.G.
EQUIPMENT TAKEN FROM FLIGHT
DUE TO MECHANICAL PROBLEM ON
46-B
THE EQUIPMENT ASSIGNED TO THAT
HIGHER PRIORITY FLIGHT.
EQUIPMENT SHORTAGE DUE TO A
46 AIRCRAFT CHANGE CONTINUING MECHANICAL PROBLEM
46-C
ON AN AIRCRAFT THAT PROHIBITS
FLIGHT ASSIGNMENT.
EQUIPMENT CHANGE (LESS THAN 24
HOURS) AFFECTING SEATING,
46-D DIFFERENT CONFIGURATION, SEATING
LAYOUT CAUSING PASSENGER SEAT
REASSIGNMENT.
LACK OF PLANNED STANDBY AIR-
47 STANDBY AIRCRAFT 47-A
CRAFT.
49-A DELAYED OR CANCELLATION
IRREGULARITY RESULTING FROM
49-B
49 PERSONNEL ERROR
NEGLIGENCE OR DAMAGE BY TECHNI-
49-C
CAL PERSONNEL.
EQUIPMENT LATE ARRIVAL OF AIRCRAFT EX MAIN-
40 40-A
TURN-AROUND TENANCE DELAY.
(OTHER THAN EQUIPMENT TURN-
ROUND), TECHNICAL DELAY OR DIS-
CREPANCY AT ORIGINATING STATION
48 CONSEQUENTIAL 48-A
THAT WAS DETRIMENTAL TO ON-TIME
DEPARTURE OF ANOTHER FLIGHT OUT
OF DESTINATION STATION E.G.
LATE ARRIVAL OF CREW, S/PARTS OR
LATE ONLINE CONNECTIONS, ETC.
48 CONSEQUENTIAL 48-B CODE TO BE USED ON ONWARD
FLIGHTS AS LONG AS THE EFFECT OF
THE DELAY EXISTS.
NOTE: COPY (JEDMCSV) ONE THE DELAY MESSAGE ADDRESSES.
PAGE | 17
SECTION 9 – INFLIGHT SERVICES

SUB
CODE
CABIN CREW ARRIVED LATE TO
68-A
AIRCRAFT.
CABIN CREW (PRE-FLIGHT SECU-
RITY CHECK, BRIEFING) ON BOARD
68-B
FINISHED LATE, EFFECTED OF ENPLANE
PAX.
WRONG DIRECTION CAUSED SEATING
68-C
68 CABIN CREW PROBLEM ON BORAD AIRCRAFT.
68-D CABIN CREW PROBLEM ON BOARD.
SUDDEN SICKNESS OR FATIGUE CABIN
68-E
CREW.
ACFT DOOR SLIDE DEPLOYED BY
68-F
CABIN CREW.
SPECIAL REQUESTS NOT WITHIN
68-G
OPERATIONAL REQUIREMENTS.
69-A
INFLIGHT SERVICES DELAY
EQUIPMENT
CONSQUENTIAL INFLIGHT SERVICES
69 TURN-AROUND 69-B
DELAY
CONSEQUENTIAL
INDIRECT INFLIGHT SERVICES DELAY
69-C
NOTE: COPY (JEDIUSV) ONE THE DELAY MESSAGE ADDRESSES.
PAGE | 18
SECTION 10 – FLIGHT OPERATIONS

SUB
CODE
DELAY ENCOUNTERED WHILE TAXI-
TIME LOST
OUT, EN-ROUTE OR TAXI IN OF AN
COPY (JEDDNSV) ON THE
05 05-A INBOUND FLIGHT. THE CODE TO BE
DELAY MESSAGE
FINALIZED BY IOCC IN COORDINATION
ADDRESSES.
WITH CONCERNED DEPARTMENT.
PERSONAL DISPATCH AND FLIGHTS
OPERATION OFFICES DELAY,
06-A
IRREGULARITY OR CANCELLATION
RESULTING FROM ERROR.
PERSONNEL
PERSONAL CREW SCHEDULE DELAY,
COPY (JEDOFSV/ JEDOZSV)
06 06-B IRREGULARITY OR CANCELLATION
ON THE DELAY MESSAGE
RESULTING FROM ERROR.
ADDRESSES.
DELAY, CANCELLATION, OR AIRCRAFT
DAMAGE SUSPECTED TO HAVE FLIGHT
06-C
OPERATIONS GROUND OR FLYING
PERSONNEL INVOLVEMENT.
EQUIPMENT LATE ARRIVAL OF EQUIPMENT EX
60 60-A
TURN-AROUND FLIGHT OPERATIONS DELAY.
LATE COMPLETION OR CHANGE
FLIGHT OPERATIONS OF GENERAL DECLARATION, OR
DOCUMENTATION 61-A RELATED DISCREPANCIES OR UNCLEAR
61 COPY (JEDDFSV/ JEDDZSV/ INFORMATION IN VARIOUS FLIGHT
JEDDDSV) ON THE DELAY OPERATIONS MANUALS.
MESSAGE ADDRESSES. LATE COMPLETION OR CHANGE OF
61-B
DISPATCH RELEASE AND FLIGHT PLAN
FUEL OR LOAD ALATERATION AS A
OPERATIONAL RESULT OF EXTRA FUEL UPLIFT DUE
REQUIREMENT TO FLIGHT RELEASE, WEATHER, OR
62 COPY (JEDDZSV/JEDDDSV) 62-A ATC, SPECIFYING ADDITIONAL FUEL
ON THE DELAY MESSAGE STOP FOR PAYLOAD PROTECTION.
ADDRESSES. DETRIMENTAL TO OTHER DIVISION OR
DEPARTMENT’S FUNCTIONS.
PAGE | 19
SECTION 10 – FLIGHT OPERATIONS (CONT’D)

SUB
CODE
AROUND) FLIGHT OPERATIONS DELAY,
OR DISCREPANCY AT ORIGINATING
STATION THAT WAS DETRIMENTAL TO
ON-TIME DEPARTURE OF ANOTHER
63-A FLIGHT OUT OF DESTINATION STA-
63 CONSEQUENTIAL TION, E.G. LATE ON-LINE CONNEC-
TION, LATE ARRIVAL OF SPARE PARTS
OR CREW, ETC. THIS CODE IS TO BE
USED ON ONWARD FLIGHTS AS LONG
AS THE EFFECT OF THE DELAY EXISTS
INDIRECT FLIGHT OPERATIONS DELAY
63-B
CREW TRANSPORTATION 64-A LACK OF BUSSES.
COPY (JEDESSV) ON THE 64-B LACK OF DRIVERS.
64
DELAY MESSAGE
64-C WRONGLY DIRECTION BY CREW BUS.
ADDRESSES.
SPECIAL REQUESTS BY FLIGHT DECK
65-A CREW NOT WITHIN OPERATIONAL
REQUIREMENTS
FLIGHT DECK CREW INABILITY CAUSED
BY AN IN-FLIGHT OCCURRENCE LESS
FLIGHT DECK CREW 65-B
THAN 03 HOURS OF DEPARTURE TIME
COPY (JEDOFSV/JEDOZSV) (Sickness; Fatigue ;……)
65
ON THE DELAY MESSAGE
LATE FUEL LOAD CHANGES NOT
ADDRESSES. 65-C
WITHIN FLIGHT RELEASE.
FLIGHT DECK CREW REQUEST FOR
65-D
SECURITY CHECK, EXTRAORDINARY.
HARD LANDING CAUSED FLIGHT
65-E
DELAY OR EQPT SHRTG.
PAGE | 20
SECTION 10 – FLIGHT OPERATIONS (CONT’D)

SUB
CODE
LATE OR NON-AVAILABILITY OF
CABIN CREW SHORTAGE 66-A CABIN CREW CAUSED BY IMPROPER
COPY (JEDOJSV/JEDOISV/ SCHEDULING.
66 JEDOASV/JEDORSV) ON (NON SKD FLTS) REQUIREMENT
THE DELAY MESSAGE PROVIDED THAT IOCC MADE PRIOR
ADDRESSES. 66-B
COORDINATION WITH CREW SCHED-
ULE BEFORE FLIGHT SETUP.
LATE OR NON-AVAILABILITY OF
FLIGHT DECK CREW 67-A COCKPIT CREW CAUSED BY IMPROPER
SHORTAGE SCHEDULING
COPY (JEDOJSV/JEDOISV/
67 (NON SKD FLTS) REQUIREMENT
JEDOASV/JEDORSV)
ON THE DELAY MESSAGE PROVIDED THAT IOCC MADE PRIOR
67-B
ADDRESSES. COORDINATION WITH CREW
SCHEDULE BEFORE FLIGHT SETUP.
PAGE | 21
SECTION 11 – AIR TRAFFIC CONTROL

SUB
CODE
AIR TRAFFIC FLOW MANAGEMENT,
INCLUDING AIR TRAFFIC SERVICES,
89-A
STARTUP CLEARANCE AND PUSHBACK,
OTHER THAN LOST SLOT TIME.
FLIGHT HELD BY ATC DUE AIRCRAFT
ATC GROUND MOVEMENT TAXING BEHIND OR RAMP
89
CONTROL 89-B CONGESTION CAUSED BY ATC DELAYS.
DELAY TO BE FOLLOWED UP BY
FLIGHT OPERATION SERVICES.
89-C NEW SLOT
89-D ATC DELAY DUE TO SYSTEM OUTAGE.
EQUIPMENT 88-01 LATE ARRIVALRR OF A.T.C DLY
88 TURN-AROUND CONSQENTIAL A.T.C DLY
CONSEQUENTIAL 88-02
NOTE: COPY (JEDDDSV/JEDDZSV) ON THE DELAY MESSAGE ADDRESSES.
PAGE | 22
SECTION 12 – INTEGRATED OPERATIONS CONTROL CENTER

SUB
CODE
DELAY, IRREGULARITY OR CANCEL-
92 IOCC PERSONNEL 92-A LATION RESULTING FROM ERROR BY
IOCC PERSONNEL.
96-A RE-ROUTING.
96-B DIVERSION.
96-C CONSOLIDATION.
CANCELLATION OF FLIGHT FOR REA-
96 OPERATIONAL DECISION 96-D SONS OTHER THAN TECHNICAL, MAR-
KETING, DEMANDS OR REQUESTS.
GATE LIMITATION, TERMINAL & RAMP
CONGESTION DUE TO ADDITIONAL
96-E
FLIGHTS SETUP CAUSING SLOW PRO-
CESSING OF PASSENGER.
EQUIPMENT LATE ARRIVAL OF AIRCRAFT EX IOCC
90 90-A
TURN-AROUND DELAY.
ROUND). IOCC DELAY OR DISCREP-
ANCY AT ORIGINATING STATION THAT
WAS DETRIMENTAL TO ON-TIME
DEPARTURE OF ANOTHER FLIGHT
91 CONSEQUENTIAL 91-A OUT OF DESTINATION STATION, E.G.
LATE ON-LINE CONNECTION, LATE
ARRIVAL OF S/PARTS OR CREW, SLOT
... ETC. THE CODE IS TO BE USED ON
ONWARD FLIGHTS AS LONG AS THE
EFFECT OF THE DELAY EXISTS.
NOTE: COPY (JEDOUSV/JEDOPSV/JEDODSV) ON THE DELAY MESSAGE
ADDRESSES.
PAGE | 23
SECTION 13 - WEATHER
SUB
CODE
EQUIPMENT LATE ARRIVAL EX WEATHER DELAY
70 70-A
TURN-AROUND
71 DEPARTURE STATION 71-A DEPARTURE BELOW LIMITS
72 DESTINATION STATION 72-A DISTENATION BELOW LIMITS
EN-ROUTE OR ALATERNATE WEATHER
73 EN-ROUTE OR ALATERNATE 73-A
BELOW LIMITS
ICE, SNOW, AND/ OR FROST REMOVAL
AIRCRAFT DE-ICING/ 75-A
75 OR PREVENTION.
ANTI-ICING ICE
75-B UN-SERVICEABILITY OF EQUIPMENT.
AIRPORT CLOSURE DUE TO HEAVY
WEATHER CONDITIONS (REMOVAL OF
76 REMOVAL OF SNOW 76-A
SNOW, ICE, WATER AND SAND FROM
AIRSIDE OR FOG)
GROUND HANDLING GROUND HANDLING IMPAIRED BY
77 IMPAIRED BY ADVERSE 77-A ADVERSE WEATHER CONDITION
WEATHER CONDITION (APRON CONDITION)
ROUND), WEATHER DELAY AT
ORIGINATING STATION THAT WAS
DETRIMENTAL TO ON-TIME DEPAR-
TURE OF ANOTHER FLIGHT OUT OF
78 CONSEQUENTIAL 78-A
DESTINATION STATION, E.G. CON-
NECTION, LATE ARRIVAL OF CREW S/
PARTS, SLOT, ETC. THIS CODE IS TO BE
USED ON ONWARD FLIGHTS AS LONG
AS THE EFFECT OF THE DELAY EXISTS.
NOTE: COPY (JEDDZSV/JEDDDSV) ON THE DELAY MESSAGE ADDRESSES.
PAGE | 24
SECTION 14 - SECURITY
SUB
CODE
BOMB THREATS AT LAND OR
82-A AIRSIDE OR PERTINENT BAGGAGE
IDENTIFICATION.
LATE OR SLOW SEARCH OF
SECURITY IRREGULARITY PASSENGER BY AIRCRAFT SECURITY
82 OR CANCELLATION 82-B
GUARDS (ASG), OR ASG LATE
RESULTING FROM: REPORTING TO FLIGHT.
EXTRAORDINARY SECURITY CHECKS
82-C
IMPOSED BY AIRPORT SECURITY.
82-D OTHER SECURITY REASONS
80-A LATE ARRIVAL EX SECURITY DELAY
AROUND) SECURITY DELAY OR
DISCREPANCY AT ORIGINATING
EQUIPMENT
80-B FLIGHT OUT OF DESTINATION
80 TURN-AROUND
STATION, E.G. LATE ARRIVAL OF CREW,
CONSEQUENTIAL
S/PARTS, CONNECTIONS, OR SLOT,
ETC. THE CODE IS TO BE USED ON
INDIRECT SECURITY DELAY CAUSED
80-C
LOST A.T.C SLOT
NOTE: COPY (JEDAYSV) ON THE DELAY MESSAGE ADDRESSES.
PAGE | 25
SECTION 15 - AIRPORT AND GOVERMENTAL AUTHORITIES

SUB
CODE
84-A JET-WAY
84-B ELECTRIC POWER OUTAGE
84-C GATE LIMITATION.
84-D BAGGAGE BELTS
84-E RAMP CONGESTION
84-F TERMINAL CONGESTION
84-G IMMIGRATION SYSTEM.
SCREENING MACHINES, BOARDING
84-H
READER, ANNOUNCEMENT SYSTEM.
AIRPORT FACILITIES LACK OR LATE SHOW UP OF GOVERN-
84 (APPLICABLE FOR 84-I MENT PERSONNEL: IMMG /SCURITY/
ALL STATIONS) CUSTOM STAFF
84-J AIRPORT AMBULANCE/PARAMEDIC
84-K PARKING STAND
SHORTAGE OF : BUSSES/MEDICAL LIFT
84-L
(BELONG TO AIRPORT AUTHRITY)
84-M FUEL PIT PROBLEM/LOW PRESSURE.
(EXECUTIVE OFFICE VIP)/ DELEGATES /
84-N
OTHER REASON
ACFT DAMAGED ON GROUND BY (APT
84-O
FACILITIY EQPT/OPERATOR)
EQUIPMENT TURN LATE ARRIVAL OF EQUIPMENT EX
87 AROUND 87-A AIRPORT AND GOVERMENTAL AU-
CONSEQUENTIAL THORITIES DELAY.
PAGE | 26
SECTION 15 - AIRPORT AND GOVERMENTAL AUTHORITIES (CONT’D)

SUB
CODE
ROUND). AIRPORT AND
GOVERMENTAL AUTHORITIES DELAY
OR DISCREPANCY AT ORIGINATING
EQUIPMENT 87-B
FLIGHT OUT OF DESTINATION
87 TURN AROUND STATION, E.G. LATE ARRIVAL OF CREW,
CONSEQUENTIAL S/PARTS, CONNECTIONS, OR SLOT,
ETC. THE CODE IS TO BE USED ON
INDIRECT AIRPORT AUTHORITIES
87-C
DELAY CAUSED LOST A.T.C SLOT
NOTE: COPY (JEDGPSV) ADDRESSES FOR ALL AIRPORT FACILITIES DELAYS.
PAGE | 27
SECTION 16 – INFORMATION TECHNOLOGY

SUB
CODE
58-A INSTALL DATA (NEW AIRCRAFT)
58-B LATE UPDATE WEB SITE/MOBILE ISSUE
SABRE (MOVMENT MANAGER
58-C
SYSTEM)
INFORMATION
58 58-D INTEGRATION (ESB MIDDLEWARE).
TECHNOLOGY
DISPATCH SYSTEM (EFOPS / OPS
58-E
CONTROL)
58-F AIRCREWS SYSTEM
58-G AMADEUS SYSTEM
LATE ARRIVAL OF AIRCRAFT EX INFOR-
59-A
MATION TECHNOLOGY DELAY
EQUIPMENT CONSQENTIAL INFORMATION
59-B
59 TURN-AROUND TECHNOLOGY DELAY
CONSEQUENTIAL INDIRECT INFORMATION
59-C TECHNOLOGY DELAY CAUSED LOST
A.T.C SLOT
NOTE: COPY (JEDITSV) ON THE DELAY MESSAGE ADDRESSES.
PAGE | 28
SECTION 17 - MISCELLANEOUS
SUB
CODE
DAMAGE TO AIRCRAFT 51-A LIGHTNING.

DURING FLIGHT 51-B BIRD STRIKE.
51
Delay to be followed up by 51-C TURBULENCE.
flight operations services. 51-D FOREIGN OBJECTS DURING FLYING.
EQUIPMENT/CREW
EQUIPMENT/CREW SHORTAGE
95 SHORTAGE CAUSED BY VIP 95-A
CAUSED BY VIP FLIGHTS.
FLIGHTS.
INDUSTRIAL ACTION OR POLITICAL
98-A
UNREST.
AIRPORT OR AIRSPACE CLOSED FOR A
98-B
STATE FLIGHT.
INDUSTRIAL ACTION/
DEPARTURE/DESTINATION AIRPORT
RESTRICTIONS
AND/OR RUNWAY CLOSED DUE TO:
98 CANCELLATION OR
98-C UNPLANNED CONSTRUCTIONS, NA-
IRREGULARITY
VAIDS, ATC SYSTEM FAILURE, NOISE
RESULTING FROM:
ABATEMENT, NIGHT CURFEW.
98-D MILITARY ACTIVITIES.
LAT ARRIVAL (CREW/PAX) DUE TO
98-E
TRAFFIC JAMMED.
THIS CODE SHALL BE USED ONLY
WHEN IT IS CLEAR THAT REASON
CANNOT BE MATCHED TO ANY OF
NOT OTHERWISE
99 99-A THE GIVEN CODES. IT IS MANDA-
CLASSIFIED:
TORY TO ADD FULL EXPLANATION
IN THE (SI) ELEMENT OF THE DELAY
MESSAGE.
LATE ARRIVAL OF EQUIPMENT EX
97-A
MISCELLANEOUS DELAY.
EQUIPMENT
CONSQENTIAL MISCELLANEOUS
97 TURN-AROUND 97-B
DELAY
CONSEQUENTIAL
INDIRECT MISCELLANEOUS DELAY
97-C
NOTE: COPY (JEDODSV) ON THE DELAY MESSAGE ADDRESSES.
PAGE | 29
GAIN TIME :
FOR GAIN TIME USED CODE 04.
For any assistance, please do not hesitate to

contact Airport Services department.
On Time Performance Section
Telephone :
(+96612-6860520/+96612-6866637/+96612-6863061)
SITA Telex: JEDKQSV
Email: Delay-Unit-Team@saudiairlines.com
Regards,
Airport Services department
، ‫للمساعدة أو االستفسار‬
.‫يرجى االتصال بإدارة خدمات املطارات‬
‫قسم متابعة االداء التشغييل‬
: ‫هاتف‬
(+96612-6860520/+96612-6866637/+96612-6863061)
JEDKQSV : ‫الرمز الربقي‬
Delay-Unit-Team@saudiairlines.com : ‫الربيد اإللكرتوين‬
‫مع تحيات‬
‫إدارة خدمات املطارات‬
PAGE | 30
NOTES
PAGE | 31

Delay Codes Booklet

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DELAY

AYED M. ALOTAIBI MOHAMMAD H. TAMI

• SECTION 1 - PAX AND BAGGAGE - AIRCRAFT & RAMP HANDLING 4-7

• SECTION 2 - CARGO AND MAIL 8-9

• SECTION 3 - DEPARTURE CONTROL SYSTEM (DCS) 9

• SECTION 4 - NETWORK & REVENUE MANGEMENT 10

• SECTION 5 - PAX SALES 11

• SECTION 6 - HAJJ & UMRA PRODUCT & SVCS 12

• SECTION 8 - TECHNICAL SERVICES 14-17

• SECTION 9 - INFLIGHT SERVICES 18

• SECTION 10 - FLIGHT OPERATIONS 19-21

• SECTION 11 - AIR TRAFFIC CONTROL 22

• SECTION 12 - INTEGRATED OPERATIONS CONTROL CENTER 23

• SECTION 15 - AIRPORT AND GOVERMENTAL AUTHORITIES 26-27

• SECTION 16 - INFORMATION TECHNOLOGY 28

SECTION 1 - PAX AND BAGGAGE (AIRCRAFT & RAMP HANDLING)

SECTION 1 - PAX AND BAGGAGE - AIRCRAFT & RAMP HANDLING (CONT’D)

SECTION 1 - PAX AND BAGGAGE - AIRCRAFT & RAMP HANDLING (CONT’D)

SECTION 1 - PAX AND BAGGAGE - AIRCRAFT & RAMP HANDLING (CONT’D)

SECTION 2- CARGO AND MAIL

SECTION 2- CARGO AND MAIL (CONT’D)

SECTION 3 – DEPARTURE CONTROL SYSTEM (DCS)

SECTION 4 - NETWORK & REVENUE MANGEMENT

SECTION 5 – PAX SALES

SECTION 6 - HAJJ & UMRA PRODUCT & SVCS

SECTION 8 – TECHNICAL SERVICES

SECTION 8 – TECHNICAL SERVICES (CONT’D)

SECTION 8 – TECHNICAL SERVICES (CONT’D)

SECTION 8 – TECHNICAL SERVICES (CONT’D)

SECTION 9 – INFLIGHT SERVICES

SECTION 10 – FLIGHT OPERATIONS

SECTION 10 – FLIGHT OPERATIONS (CONT’D)

SECTION 10 – FLIGHT OPERATIONS (CONT’D)

SECTION 11 – AIR TRAFFIC CONTROL

SECTION 12 – INTEGRATED OPERATIONS CONTROL CENTER

SECTION 15 - AIRPORT AND GOVERMENTAL AUTHORITIES

SECTION 15 - AIRPORT AND GOVERMENTAL AUTHORITIES (CONT’D)

SECTION 16 – INFORMATION TECHNOLOGY

DAMAGE TO AIRCRAFT 51-A LIGHTNING.

FOR GAIN TIME USED CODE 04.

For any assistance, please do not hesitate to

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