Different

Approaches to UX
Research
In any industry, the customer is very important for the
brand’s success. UX Research should be done in order to
know the user experience about the product or the
service.
UX research helps in the development of analytical techniques used to know the user experienceregarding the
product. The research should be conducted in such a way keeping in mind who the user is, in what context they
use a product and what they need from a product or service. The business owners need to be clear of their
resources and constraints before beginning a UX research. Once they are clear, they can start the research.
Duration of research

The duration of research and what a particular

business wants to achieve decides either to
choose Longitudinal Research or Cross-sectional
research.
Longitudinal Research

Longitudinal research mainly focuses on repeated observation of a group of users over time,

at regular intervals. This research is done in order to observe user perceptions, attitudes, and

behaviours. The main advantage of longitudinal research is that it extends beyond a single

time frame. Because of this, the events can occur in a proper sequence. The longitudinal

study can be done in many ways like diaries, participant observation, and repeated

interviews/ surveys.
Longitudinal Research
Cross-Sectional Research

Cross-Sectional Research is a study where the

feedback is collected from a group of people at a
single point of time. Here the users are
categorized into different groups named cohorts.
It mainly involves assessing customers with one
key factor, at a specified time. For this, the
business owners invite users and categorize them
Cross-Sectional Research
Nature of data

Here, business owners should decide if they

require statistical or opinions and other subjective
data. Based on this, the quantitative and
qualitative research can be done.
Nature of data
Quantitative Research

Quantitative research includes anything that you

can count: time on page, time to complete a task,
user flow, page view. The quantitative study in UX
is more often used in market research as it
involves large data sets. Here, the research will be
done keeping in mind the customer preferences.
Qualitative Research

Qualitative research in UX involves mainly the

behaviours, feelings, and attitudes of users.
Qualitative research is done in order to
understand the factors that influence the
customer's decision to buy a product, experience
in using that product and the impact it creates by
taking the customer's feedback.
Source of data

The data can be collected in two ways: through

Primary and Secondary research.
Primary research

Primary research is done through interviews,

experiments or conducting questionnaires to
acquire data. The fresh data is collected rather
than the data from the published sources.
Primary research is both time and
resource-consuming as it requires direct
interaction with the customers.
Primary research
Secondary Research

Secondary research focuses on analyzing already

existing sources like research papers, journals,
articles. For those who are having less time and
limited resources, Secondary research will be an
added advantage as it takes relatively less time.
Secondary Research
The objective of the Research

The objective of the research is to investigate the

problem and trying to fix the problem in the most
efficient way. This can be done through
Exploratory research, Descriptive research and
Evaluative research.
Generative or Exploratory research

Exploratory research is done in order to

investigate the problem at the preliminary stage.
This research thus involves conducting
interviews, group discussions with the customers
as per the requirement and identify the problem
regarding the product.
Generative or Exploratory research
Descriptive and Informative research

In descriptive research, the problem statement is

already given and is used to gain a detailed
understanding of the problem. This research
helps in providing the complete solution to the
problem after a detailed analysis of the problem.
Descriptive and Informative research
Evaluative Research

Evaluative research is done by approaching the

users and try to find out whether the solution
which you got in the Descriptive research works
out or not. The main aim of this research is to see
if the problem got completely fixed or not.
Evaluative Research
The outcome of the Research

Pure Research

Pure research is basic research in order to identify

the relationship between variables. Pure research
is done completely out of curiosity and interest
and is more exploratory in nature
Pure Research
Applied Research

Applied research is based on basic or pure

research. This is done in order to solve the
problem identified in the pure research phase.
The outcome of this research is mainly used for
the present use, not for the future.
Applied Research
Different Approaches to UX Research

It is also essential to choose the correct research approach

for a product at the correct time. The Nextbrain Studio uses
these kinds of approaches for UX researches for better
customer satisfaction.
 Let’s Talk with Us

Nextbrain - UI / UX Design Studio

#44, 2nd floor, 1st cross, 2nd Main Rd

Prasanth Extension, Whitefield,

Bengaluru, Karnataka 560066

Call 91 9952493995

Mail ux@nextbrain.studio