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CCM International Journal of


Cross Cultural
2004 Vol 4(2): 181–209 Management

Multinational Perspectives on
Work Values and Commitment

Dana Mesner Andols ek and Janez S tebe


University of Ljubljana, Slovenia

ABSTRACT The aim of this article is to show how different factors influence the
commitment of employees in an organization from an international comparative
perspective. Commitment is studied as affective and continuance commitment. Personal
characteristics, organizational and environmental factors are included as predictors that
have an impact on commitment. The role of values and insecurity is also examined. It is
proposed that these factors do not have the same impact on the two types of commitment in
different countries and that this might have important practical implications. The study,
which compared West Germany, East Germany, Japan, Hungary, Slovenia, the UK and
the USA, was performed using the data from Work Orientations II, gathered by the
International Social Survey Programme group (ISSP). The dataset is from 1997. The study
finds that there are some predictors that are universal, but their configurations depend
mainly on cultural background.
KEY WORDS • employee commitment • insecurity • multinational perspective • organization •
values

experiences also influence work attitudes.


Introduction
The present study examines the commitment
There is a significant tradition in cross cul- of employees in an organization from a com-
tural research to examine the relationship parative perspective. We are particularly
between values and work attitudes (Bennett, interested in values (mainly those related to
1999). Deeply held, culturally derived values work), work experiences and job security;
have a powerful influence on the specific and to see how these factors influence
cognition and behaviours that employees employee commitment in different cultural
develop (Hofstede, 1980), but the literature and institutional settings. Which of these fac-
also suggests that situational variables includ- tors have a stronger impact on different types
ing the employees’ daily activities and work of commitment? The present study presumes

Copyright © 2004 SAGE Publications


www.sagepublications.com
DOI: 10.1177/1470595804044749
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182 International Journal of Cross Cultural Management 4(2)

that only comparative research can answer nization is multidimensional. Although there
these questions. There were seven countries are different focuses that this orientation can
included in the analysis: East Germany, be directed toward (toward the top manage-
Hungary, Japan, Slovenia, the UK, the USA ment, working unit, work team, etc.) the
and West Germany. All of them are different present study considers commitment to the
with regard to their historical and institu- organization as a whole. We accepted Meyer
tional developments, cultural traditions, and and Allen’s (1997) conceptualization of com-
political and economic circumstances. In mitment as composed of three dimensions:
different cultural settings (individualistic, col- affective commitment (AC), continuance
lectivistic) culturally driven values will play a commitment (CC) and normative commit-
different role. Institutional arrangement such ment (NC). The dataset that was available for
as industrial relations (conflictual, consen- this study included measures of only two of
sual) could heighten or mitigate the influence these dimensions: AC and CC.
of the different predictors on commitment. The study that follows tries to go beyond
Changes in economic systems (transitional, the premise that a universal set of experi-
non-transitional) can strengthen predictors ences exists that employees find rewarding
that were previously unimportant. The and to which they will respond similarly.
present study tries to shed light on these The premise is implicit in the literature
relations. on antecedents of commitment. Indeed, this
When clarifying the issue of commitment, body of research suggests some themes that
most researchers agree that organizational might describe what people generally need in
commitment is a complex phenomenon order to become committed. The universal
(Steers, 1977; Angle and Perry, 1981; approach, however, does not explain all the
O’Reilly and Caldwell, 1981; Mottaz, 1988; variance in commitment. The present analy-
Meyer and Allen, 1997). O’Reilly et al. sis emphasizes the international perspective,
(1991) speak about the multidimensional and could support the assumption that the
nature of commitment in the form of compli- cultural dimension is important in the forma-
ance or identification with, or even internal- tion of commitment. First, in the sense that it
ization of, organizational values. Meyer and can be expected that predictors will play a
Allen (1997) accept a definition that excludes different role in different countries and,
compliance from commitment because of its second, that the nature of commitment can
negative consequences. In their view, com- differ from one country to another. An
mitment is divided into individual compo- attempt is made to find out what type of
nents, such as affective commitment that commitment is stronger in individualistic
relates to emotions of adherence, identifica- cultures in comparison to collectivistic ones.
tion and inclusion in an organization; contin- For example, is it more an affective or a con-
uance commitment that relates to awareness tinuance commitment and what configura-
concerning the costs associated with leaving tions of predictors are dominant in different
an organization; and finally normative com- cultures?
mitment that relates to the feeling of duty of When comparing predictors of AC and
an individual to keep on working for an CC, special attention is given to the effect of
organization. values, mainly those relating to work, and
For our purposes, we have defined com- emotions, such as job insecurity, which we
mitment as an employee’s orientation to- consider as a distinct category separate from
wards an organization, which influences her the larger category of quality of work and
or his involvement in its current and future other situational factors like working condi-
operations. This orientation toward an orga- tions. Additional environmental factors that
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Mesner Andolsek & Stebe: Multinational Perspectives on Work Values and Commitment 183

may influence the development of commit- The present analysis also has practical
ment were introduced. Among them were implications. In the global economy manage-
types of industrial relations (Reed et al., ment needs to be aware of cultural differ-
1994), processes of economic transition or ences, economic circumstances and the
changes in economic systems and national impact of institutional arrangements to
culture (Hofstede, 1980) and unemployment properly design HRM policies and practices
rate (Meyer and Allen, 1997). The purpose of that can accelerate or hinder the develop-
the analysis was to gather a survey of predic- ment of commitment. Literature showed
tors that proved to be universally important that employees with strong AC are the most
in the countries included in the study. A com- valuable members of organization with
parative perspective was important to find regard to their efficiency and citizenship
out if culture is a significant dimension in behaviour. Our study draws attention to
developing commitment and if economic factors that are relevant in specific situation
situations and institutional arrangements and might exert an influence in the process of
play a role in the developing process of com- ‘managing for commitment’.
mitment. The cultural dimension is assumed
to be important in developing AC but
Antecedences of
economic circumstances should be more
Commitment
powerful regarding CC. The configurations
of AC and CC predictors should differ Most research on commitment so far has
among the countries and our study should been based on a measure developed by
reveal which type of commitment is more of Porter et al. (1974) Organizational Com-
a unified concept. mitment Questionnaire (OCQ). But this
Why is the question of commitment measure has been criticized mainly because
important? Research that measured per- of the overlap between some of its items with
formance in an objective manner and on the desired organizational outcomes such as
basis of self-perception has proven that turnover and performance (Cohen, 1996). As
employees who are committed to their orga- a result, new trends have emerged in the
nization in an affective way achieve the best definitions and measurements. O’Reilly and
results in terms of efficiency and citizenship his colleagues (1991) argued that the psycho-
behaviour, and also show the least dysfunc- logical bond between an employee and an
tional behaviour (Meyer and Allen, 1997). organization could take three distinct forms:
According to Barbalet (1996) the significance compliance, identification and internaliza-
of commitment for an organization increases tion. They combined the identification and
when performance (efficiency) of an organi- internalization items to form a measure of
zation decreases and trust in an organization what they called ‘normative commitment’.
is less likely. He argues that people may feel Meyer and Allen (1984) first proposed a two-
committed to a person, a relationship or an dimensional concept of commitment (AC
institution even in the absence of their feeling and CC) and then developed a multi-
confident about themselves, and even in the dimensional construct (AC, CC and NC).
absence of trust in those they rely on. It is O’Reilly’s concept of normative commit-
precisely the feeling of commitment that ment corresponded more closely to AC in
maintains relationships when they might Meyer and Allen’s model. After the middle of
otherwise collapse, and which assumes, the 1990s Meyer and Allen’s conceptualiza-
implicitly, that irrespective of present circum- tion received considerable attention from
stances, the thing to which one is committed both academics and practitioners.
will be viable in the future (Barbalet, 1996). The literature on antecedence is rich and
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184 International Journal of Cross Cultural Management 4(2)

bears witness that a lot of research has dealt employment has negative effects on AC
with the problem of how to develop commit- (Ashford et al., 1989). We included in a single
ment in an organization. Steers (1977) cate- variable both cognitive (e.g. subjective evalu-
gorized different factors in two categories of ation of personal job security) and emotional
antecedents. He defined personal character- (e.g. fear or worry about the possibility of
istics as variables concerning an individual losing the job) aspects of job insecurity. In the
(e.g. age, sex, race, personality and attitude). present study we are concerned with job
Among the situational ones, he included insecurity and try to test the following
organizational atmosphere, culture and envi- hypothesis:
ronment. Much research that analysed the
Hypothesis 1: Increased feelings of job insecurity
impact of personal characteristics proved
perceptions and emotions will have a negative
their weak influence (the absolute values of impact on affective commitment and positive
the coefficients of the correlation did not impact on continuance commitment.
exceed 0.15) (DeCotiis and Summers, 1987),
except perhaps age and tenure. Meta- Most research reveals that job satisfaction has a
analytic studies (Mathieu and Zajac, 1990) strong influence on commitment (Steers,
showed that these weak influences could 1977; Marsh and Mannari, 1977; DeCotiis
hardly be interpreted in just one manner and Summers, 1987; Gunz and Gunz, 1994;
(Meyer and Allen, 1997). Meta-analytic evi- Meyer and Allen, 1997; Arciniega and
dence suggests that age and AC are signifi- Gonzalez, 2002; Jernigan et al., 2002). We
cantly, albeit weakly, related (Mathieu and are concerned with the effect of satisfaction
Zajac, 1990). Moreover this relation exists on AC and CC and test this hypothesis:
even when variables that are often con-
Hypothesis 2: The higher the level of job satis-
founded with age (e.g. tenure) are controlled faction, the higher the affective commitment
(Meyer and Allen, 1997). It is difficult to and continuance commitment.
interpret this relation as unequivocal evi-
dence that growing older influences one’s AC Most of the studies were oriented to
because it might be a result of differences the set of variables that we can call ‘work
among the particular generational cohorts experience’, such as scope of work, level of
that have been studied. Additionally, older autonomy (Steers, 1977; DeCotti and
employees might actually have more positive Summers, 1987; Mottaz, 1988), participation
work experiences than do younger em- in decision-making and support from man-
ployees. The same goes for positive relations agement (Stafford, 1991; Ongwela, 1986;
between organizational tenure and AC Zaffane, 1994). A wide range of studies has
(Mathieu and Zajac, 1990). focused on the impact of task characteristics
Among the situational variables, research that were conducive to subjective well-being
has most often dealt with organizational (Hackman and Oldman, 1980). It has been
atmosphere and human resource practices, seen that there is remarkable consensus
and less often with organizational structure about the importance of the quality of work:
(DeCotiis and Summers, 1987) and organiza- variety of tasks, level of personal initiative,
tional environment (Meyer and Allen, 1997). degree of participation at work, and the
The latter is supposed to have an impact only extent to which the job permits personal self-
on CC and even this only through the per- development. More recently this has been
ception of employees concerning different complemented by a growing emphasis on the
employment possibilities (marketability of importance of the opportunities for career
employee skills). However it has been deter- development (training and promotion) and of
mined that the perception of insecurity of job security (Gallie, 2003), but there are rela-
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Mesner Andolsek & Stebe: Multinational Perspectives on Work Values and Commitment 185

tively rare examples of comparative research Hypothesis 5: A positive perception of distributive


that did point to important societal and cul- justice (support for justice, pay for job perform-
ance and education) is positively correlated to
tural effects with respect to both work and
affective commitment and continuance com-
labour-market structures (Gallie, 2003). mitment.
The present study draws on a dataset that
provides at least some information relevant The literature on commitment speaks in
to different dimensions of work quality. The favour of the explanation that claims that
quality of work is composed of three distinct situational variables are more important and
dimensions of subjective evaluation regard- therefore better predictors of commitment
ing the job: (1) job quality, materialistic (repre- than personality characteristics of employees.
sented by a single item of high income as a Nevertheless, some research has shown that
perceived characteristic of respondent’s job, individual differences are important and in
and opportunities for advancement), (2) job particular, values (Meyer and Allen, 1997;
quality, individual (an item about interesting Kidron, 1978), which were better predictors
work as a characteristic of one’s job), and of AC than CC. Values are presumed to
(3) job quality, post-materialistic (an index of two embody the aspirations of individuals and
items of job characteristics: helping other society: they pertain to what is desirable, to
people, usefulness of the job to society). See deeply engrained standards that determine
also Braun’s analysis of the impact of work future directions and justify past actions
characteristics and work values on job satis- (Robinson et al., 1991). Putti et al. (1989)
faction (Braun, 2000). Another dimension of found out that values concerning work are
quality of work was measured as job experi- connected to commitment, yet this connec-
ences with the work environment (Sirgy et tion is stronger for intrinsic values than
al., 2001: 250): job exhaustion, hard work, extrinsic ones. The idea here is that if
and dangerous work. Thus we propose the employees have intrinsic orientation toward
following: work they will develop AC toward the orga-
Hypothesis 3: Job quality (in all dimensions) has a nization. On the other hand, CC refers to the
positive impact on affective commitment and employees’ awareness that costs are asso-
continuance commitment. ciated with leaving the organization.
Hypothesis 4: Bad conditions at work (exhaus- Employees who have strong CC stay with the
tive, hard, dangerous work) have a negative organization because they believe they have
impact on affective commitment and continu- to do so. Conceptually CC can develop as a
ance commitment. result of any action or event that increases
the costs of leaving the organization, pro-
Perception of justice proved to be a pre-
vided that the employees recognize that they
dictor of commitment (Steers, 1977; Meyer
have invested themselves in this way.
and Allen, 1997; Otto, 1993) with regard to
Because CC is about a rational calculation of
individual procedures, policies and awards in
the investment an individual makes in an
an organization. Most of this research estab-
organization and of the alternatives an
lished that previously mentioned variables
employee has on the labour market (Meyer
have an important additional impact on the
and Allen, 1997), the idea is that values
development of AC (Mathieu and Zajac,
(intrinsic motivation toward work) cannot
1990). Attitudes on meritocratic principles of
increase CC, or might even lessen it. Putti et
distributive justice could be used as indirect
al. (1989) also revealed that values are con-
measures of perception. For the present
nected with commitment not only in western
study, we propose:
industrial countries but also in the Asian con-
text. Nevertheless, the majority of studies
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186 International Journal of Cross Cultural Management 4(2)

that analysed the effect of work value on the which needs for belonging, self-expression,
development of commitment (Meyer et al., nonmaterial quality of life and a participant
1998; Elizur, 1996) report low or moderate role in society become more prominent.
influence. Thus: Prolonged periods of prosperity tend to
encourage the spread of post-materialistic
Hypothesis 6: Intrinsic orientation toward work and
efficiency orientation increase affective commit-
values and discourage the importance of eco-
ment and have no impact on continuance nomic and physical security. These changes
commitment or even lessen it. in values should also leave traces on the work
values and commitment of employees.
The vast majority of the research that has We thus differentiate materialistic (high-
been done in North America implicitly sug- income) value orientation, individualistic (mod-
gests there are general needs which people ern) value orientation (work independently)
must fulfil in order to become effectively and post-materialistic value orientation (having
committed to the organization. This univer- a job that allows helping others, being useful
sal approach, however, does not explain all to society), respectively. This conceptualiza-
the variance in commitment. Given that tion overlaps with the differentiation of
individuals differ in various ways (e.g. per- extrinsic, intrinsic and social aspects of values
sonality, values, needs, expectations), it seems and job characteristics (e.g. Braun, 2000).
likely that these differences will have implica- We reserved these terms for a related concept
tions for which workplace experiences em- of intrinsic orientation toward work (job not
ployees would find particularly rewarding or money). The final aspect of job-related values
fulfilling. Recently some comparative per- was efficiency orientation (doing the best work).
spectives analysing values and their relation- Thus:
ship to commitment have emerged (Bae and
Hypothesis 7: (a) Materialistic value orientation
Chung, 1997; Black, 1999; Vandenberghe et decreases affective commitment and increases
al., 2001) and, in particular, Black (1999) continuance commitment; (b) individualistic
found that values are among the predictors value orientation increases affective commit-
and have a particular impact on AC. ment and continuance commitment; (c) post-
Inglehart’s (1999) conceptualizations of materialistic value orientation increases affective
commitment and decreases continuous com-
social values give us another perspective on mitment.
values. At one pole are the materialistic
values that arise in response to a need for
economic and physical security. The other
International Perspective
pole is defined by post-materialistic values
concerned with social and self-actualizing This cross cultural study is more oriented
needs. These values include quality of toward the structure of commitment or its
life concerns such as life style issues, self- nomological network in multiple cultures,
expression and environmental protection. and its design follows this type of compara-
During the period since World War II, tive research. We observe how much the
advanced industrial societies have attained results obtained in an individual country can
much higher real-income levels than ever be generalized and confirmed through
before. Coupled with the emergence of the national and cultural contexts of different
welfare state, this has brought about a countries. Most of the selected countries (the
historically unprecedented situation: in these US, the UK, West Germany and East
societies most of the population no longer Germany) are developed western industrial-
lives in conditions of economic insecurity. ized countries, except Japan, Hungary and
This has led to a gradual shift in values in Slovenia. Among the western countries,
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Mesner Andolsek & Stebe: Multinational Perspectives on Work Values and Commitment 187

however, there are differences in cultural complete group solidarity and adherence
traditions, value orientations and political (Hofstede, 1980). A sensible use of Hofstede’s
systems. Although East Germany is grouped classification brings us to the following classi-
with western countries, we feel that it is fication: (1) the US, Great Britain and
important to treat it separately from West Germany (East and West) were categorized
Germany because of its 50 years of socialism among the countries with a high level of indi-
and because social research also considers it vidualism; (2) we included Japan, Slovenia
separately. The design of the present analysis (Konrad et al., 1997) and Hungary in the
generally follows the Ragin (1994) approach category of the countries with mostly collec-
to studying diversity using comparative tivist orientations. Thus we propose:
methods. The goal of our study was to Hypothesis 8: In individualistic countries, indi-
explain diversity within a particular set of vidualistic values and quality of work will have an
predictors. It should be mentioned that we important effect on affective commitment and
adopted Ragin’s approach and carried out continuance commitment, but this will not be
the case in collectivistic ones.
his procedures to the extent that matched
our goals: comparing configurations of In an atmosphere of insecurity, commit-
predictors in each country to establish the ment will also be more dependent on rational
differences between two types of commit- calculations than on the emotional attach-
ment. In cases when we come across differ- ment of an individual to a collective. Thus we
ences among the countries in observing the also have to take into consideration the
configuration of different factors, we try to process of transition and the changes in
understand them in the sense that we exten- the value orientations connected with it
sively search for sensible explanations on the (Mesner AndolSek and S tebe, 2001). Accord-
basis of the special features of each country ing to the second criterion, Slovenia,
(see Ragin, 1994). Hungary and East Germany are classified in
National environments may condition the category of transitional societies, and
the appearance of commitment in different the remaining ones in the group of non-
dimensions. We included broader value ori- transitional societies. It can be expected that
entations in our research; transitional pro- transitional processes in the first three coun-
cesses experienced by some of the former tries will have an unfavourable impact on AC
socialist countries, the unemployment rate as the economic and social position of the
(flexibility of the labour market) and the employees has worsened, but here important
nature of industrial relations. Among these differences among transitional countries
broader value orientations we included only should be noticed. In Slovenia, for example,
those factors that are directly and most the transition process has never developed
strongly related to commitment. the strong liberal connotation that it did in
In the first section, we proceeded from Hungary. Trade unions have kept a strong
Hofstede’s definition of individualism versus position in companies and are influential
collectivism. Individualism assumes a social social partners in negotiating on the societal
framework in which people primarily only level, which is not the case with Hungary.
take care of themselves and their own family. Insecurity in Slovenia may in this sense be
A closely connected social framework is a more bearable. The collectivistic orientation
characteristic of collectivism. In collectivistic in Slovenia is gaining a more rational basis,
cultures, people distinguish between in- but also individualistic value orientation is becom-
groups and out-groups, and expect an orga- ing stronger, especially among the younger
nization to take care of them. In exchange for generations. In such circumstances it is
such care, employees owe their organization understandable that emotional attachment
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188 International Journal of Cross Cultural Management 4(2)

will weaken or perhaps even acquire negative flexibility in the labour market, and in transi-
components. Therefore, contextual informa- tional countries insecurity has two major
tion is also important in commitment, par- causes: the introduction of a market econ-
ticularly the rate of unemployment, although omy and also greater flexibility in the labour
we cannot count this as a direct predictor market. That is why job insecurity is treated
(Meyer and Allen, 1997). separately from other aspects of work quality.
The unemployment rate can influence Perception of job insecurity and its relation
commitment through employees’ percep- with commitment was further explained by
tions and their understanding concerning the level of unemployment in each country.
their possibilities in the labour market. The Thus we propose that a high unemployment
perception of job insecurity is connected rate can strengthen the effect of job insecur-
with feelings of insecurity (Ashford et al., ity on continuance commitment, predomi-
1989; Barbalet, 1998). As we mentioned in nantly in transitional economies.
Hypothesis 1, job insecurity was negatively The nature of industrial relations may
connected to AC (Ashford et al., 1989). On also influence commitment, and the role of
the other hand, an employed person who trade unions is particularly interesting in this
believes that he or she has better alternative respect. The meta-analytical study of double
employment options will have a weaker CC. commitment (Reed et al., 1994) showed that
A high unemployment rate may thus raise correlation between commitment and an
the value of the present job. organization and commitment and trade
From the 1980s, with the greater turbu- unions is about three times higher in coun-
lence of labour markets in developed coun- tries that have consensual industrial relations
tries, there was increasing concern about the in comparison with countries that have
stability of employment. Looking at the un- adversarial or conflictual industrial relations.
employment percentage rates: US 4.4, Japan In this regard, the role of trade unions is
4.7, the UK 6.3, Slovenia 7.7, Germany 9.0, seen as a predictor of commitment. The US,
East Germany 18.1 and Hungary 9.7 in 1997 United Kingdom and Hungary have been
(OECD, 2003; Economist Intelligence Unit, included in the category with the adversarial
US, Germany, 1998) confirms that the situa- type of industrial relations, and Japan, East
tion continued throughout the 1990s. This and West Germany, and Slovenia in the
received its clearest theoretical formulation category with a consensual type of industrial
in the labour-market segmentation theory relations (Wheeler and McClendon, 1998;
(Berger, cited in Piore, 1980), which devel- Stanojevic et al., 1998). Thus we propose:
oped the notion of the ‘primary’ job sector, Hypothesis 9: Membership in a trade union has a
where jobs were of good quality, including positive influence on affective commitment
opportunities for career development and job and continuance commitment in the countries
security, and the ‘secondary’ job sector, con- with consensual industrial relations.
sisting of low-paid jobs with a high unem- The hypotheses are summarized in Figure 1.
ployment risk.
The nature of the present study is essen-
tially exploratory. It seeks to detect whether Method
the above-described factors from the self-
reported assessment of work characteristics Participants
of representative samples of employees in The analysis was performed based on the
different countries have an impact on com- data from Work Orientations II, Interna-
mitment. In non-transitional countries job tional Social Survey Programme (ISSP, 1997)
insecurity should be the result of greater from the collaborative research carried out by
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Mesner Andolsek & Stebe: Multinational Perspectives on Work Values and Commitment 189

No. Hypothesis AC CC Country


1 Job insecurity – + East Germany, Hungary, Slovenia
2 Higher job satisfaction + + ALL
3 Job quality: + + ALL
Material, individual, post-material
4 Bad work conditions – – ALL
5 Positive perception of distributive justice + +
6 Value orientation toward work: + – ALL
Intrinsic orientation (job not money)
Efficiency orientation (best work)
7 Job related value orientation:
Materialistic – + ALL
Modern (individualistic) + + K, US, West, East Germany
Post-materialistic + – Japan, Hungary, Slovenia
8 Individual values & quality of work + + UK, US, West, East Germany
9 Membership of trade union + + Japan, Slovenia, West, East Germany

AC = Affective commitment; CC = continuance Commitment

Figure 1 Summary of hypotheses

the International Social Survey Programme logical principles that guide an ISSP project
group. The ISSP is a continuing annual pro- can be found on the ISSP home page (ISSP
gramme of cross-national collaboration on Secretariat, 2003; http://www.issp.org).
surveys covering topics that are important for The questionnaire was administered to
social science research. The bulk of questions random representative samples of the adult
from the Work Orientations I survey (ISSP, population in every country with N = 1000
1989) were replicated in the 1997 ISSP, respondents or more. The actual number of
which assures that most of the indicators were respondents in our samples, reported in the
already tested in multinational settings. Only results section, is somewhat lower (above N =
the data from the 1997 survey were used in 500, except East Germany) due to the fact
the present analysis because of the larger cov- that only the employed population was the
erage of countries, and because some of the target of the present analysis. The fieldwork
crucial indicators were absent in ISSP 1989. was done in the same year (i.e. 1997) in dif-
The research was performed in such a way ferent countries, except in the USA where it
that each of the cooperating countries trans- ended in May 1998. The fieldwork methods
lated the original English version of the used include personal interviews performed
questionnaire into their national language. by trained interviewers in Slovenia and
The goal of the translation was to ensure the Hungary, a supplementary self-completion
procedural equivalence of the measuring survey following the personal interview of the
instruments. At the same time, researchers General Social Survey in Great Britain and
agree that functional equivalence was too the USA, and a postal survey in Germany.
ambitious a goal for that kind of internation- The response rates were around 70%, except
al collaboration. Further details on methodo- in Germany and Great Britain, where they
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190 International Journal of Cross Cultural Management 4(2)

Table 1 Means of demographic variables, general and employed population sample sizes, and
response rates by country (Source: ISSP, 1997)

West East Great


Variables Germany Germany Britain USA Hungary Slovenia Japan

General population sample means


Gender (1 = Male) .53 .49 .43 .41 .46 .48 .44
Age (years) 45.7 47.4 46.3 45.3 45.7 43.2 48.1
Education (years) 11.3 11.8 11.7 13.3 10.3 10.9 11.8
Employed (1 = Yes) .61 .54 .57 .70 .42 .54 .63
General population sample N 1215 531 1087 1228 1496 1005 1226

Employed population sample means


Trade union membership .23 .23 .29 .09 .20 .50 .20
Working for private company .68 .64 .73 – .54 .42 .84
Work, supervise .45 .40 .27 – .14 .29 .22
Employed population sample N 744 289 628 865 637 538 783
Response rate (%)a 51 47 50 67 81 72 73

a
Calculated as a ratio of achieved general population sample size divided by eligible sample size
(Source: ZA, 2001).

reached around 50% in each country (Table superior fit compared to a one-factor solution
1; see details in ZA, 2001). measured by four separate indicators. For
example, in West Germany the two-factor
Measurement solution yielded χ2 = 1.933 (p = .164) and
Measures of AC and CC, except the ‘change RMSEA = 0.0357 compared to χ2 = 24.442
work’ item, are selections from Mowday et (p = .000) and RMSEA = 0.124 for the one-
al.’s (1982) longer Organizational Commit- factor solution. Fit statistics for other coun-
ment Questionnaire that was used in another tries are available on request from the
comparative study (see Kalleberg and authors. CFA supported the use of separate
Mastekaasa, 1994 for details). In the present AC and CC indexes, even if reliability rates
study we assumed that the considered vari- estimated by Cronbach’s alpha did not reach
ables are of an interval nature. In cases where the generally acceptable level of above 0.6 for
the content and empirical coherence of the the AC in West Germany and Japan.
individual indicators allowed us, we com- Although typically above 0.7 is the minimum
bined the variables into indexes. For both threshold, the threshold of alpha = 0.6 is
dependent variables, AC and CC, we also generally acceptable in situations where only
performed confirmatory factor analysis a few indicators are used for measuring each
(CFA) in order to test discriminant validity. construct, and where the survey is conducted
This analysis allowed us to test if the two on a general population in selected countries.
dimensions could be proved empirically. The Lower reliability of AC could be further
results in each country showed that χ2 for the explained by the fact that inverse answering
two-factor solution with each factor meas- scales were used. While they reduce the
ured by two separate indicators obtained a acquiescence bias of a measure and therefore
02_CCM 4_2 6/24/04 2:11 PM Page 191

Mesner Andolsek & Stebe: Multinational Perspectives on Work Values and Commitment 191

increase its validity, they also usually tend to for every country for both the dependent
lower reliability estimates. variables, thereby testing the construct valid-
For the independent variables, we per- ity of both of them in the specific conditions
formed exploratory factor analysis (EFA) of each country. We used simple analytical
(varimax rotation) separately for each coun- techniques such as correlation and OLS
try (the results are not shown, but can be regression. The final regression equation
obtained on request). By doing so, we took into consideration all the factors at the
reduced the complexity of the analysis, same time – and therefore showed the direct
obtained the reliability estimates of measur- effect of an individual factor, independent of
ing individual concepts, and avoided the the other factors. In this last model it
possible collinearity among the predictors in becomes evident which are the strongest pre-
the regression equation. As shown in Table dictors and how many independent variables
2, all variables considered in the analysis are there are in the total sum of the jointly
enumerated, with the corresponding coeffi- explained variance. Hierarchical stepwise
cient of reliability, Cronbach’s alpha. The regression technique was used separately for
same threshold of alpha = 0.6 was used to each country. At first, demographic control
select the items for indexes. We kept only factors were included in the analysis, fol-
indexes that achieved a threshold alpha value lowed by the rest of the independent
in all the countries. Where this could not be variables. Only variables that satisfied the
achieved, we selected only one of the indica- inclusion or exclusion criteria to enter the
tors to represent the construct, arguing that equation (change on the F-statistics and
it was too specific to form a scale. The job tolerance criterion) were kept in.
insecurity index was an exception to that
rule, again due to inverse answering scales.
Results and Discussion
High loading of two items on the same factor
(around 0.7, results not shown) in most of the From the descriptive survey of the results
countries did not warrant the differentiation (Tables 2(a)–2(g)) we can conclude that the
of two aspects of job insecurity, cognitive and highest value of AC is in the US (7.87), with
emotional, even if this might be theoretically Slovenia next (7.41) and then Japan (7.28).
sound (Borg and Elizur, 1992). Results should be interpreted cautiously
In order to allow the comparison of the because measurement equivalence with
results, the variables and indicators chosen in regard to cultural differences in understand-
our analysis were the same in every country. ing of scaling units is not established (see
Measurement equivalence rests mainly on Smith and Mohler, 1997).1 For Japan and
the face validity of the same wording of ques- the US, analysis shows high commitment of
tions for single item measures and provisional employees (Lincoln and Kalleberg, 1990).
structural invariance of the dimension that The highest level of AC is in the US and the
follows from the preliminary EFA. One goal second highest is in Slovenia, although the
of translation was to achieve procedurally difference is not very big. Such results were
equivalent measures, but this could not pre- not expected, especially because of the fact
vent culturally specific misunderstandings, that Slovenia is a country in transition where
which was probably the reason for lower reli- the insecurity of the employees and the
ability of some indexes in the case of Japan. general difficulty of living conditions in com-
A formal test of measurement equivalence of parison with the past have a strong influence
variables in an international setting is beyond on commitment. Slovenia has at the same
the scope of the present analysis. time one of the highest levels of AC and the
The analyses were carried out separately lowest level of CC (5.24). From this point of
02_CCM 4_2 6/24/04 2:11 PM Page 192
192 International Journal of Cross Cultural Management 4(2)
view, it will be very interesting to analyse pre- its impact on CC. The highest coefficients of
dictors. It is only through analysis that we are the correlation are in Hungary and East
able to discover the nature of commitment in Germany, where the rate of unemployment
each country. is also the highest among all the countries
In the first step of the analysis, we were included in the analysis. Such a result was ex-
interested in the impact of individual sets of pected due to the nature of CC, which is esti-
predictors on both kinds and components of mated through the perception of employees
commitment (affective and continuance). For with regard to their own investment in an
this purpose, we performed the regression organization and the possibilities they have
analysis on predictors for each country sepa- in the labour market (Meyer and Allen,
rately. Table 3 shows the results of the regres- 1997): the more insecure an individual is, the
sion analysis for AC and CC according to the less he or she exhibits his or her AC.
individual sets of predictors in the different Table 3 shows the regression equation
countries. To make a comparison, Tables according to different countries for AC and
2(a)–2(g) contain Cronbach’s alpha, means, CC with regard to all the factors combined.
standard deviations and the values of the The model explains most of the variance of
correlation coefficients obtained by bivariate AC in the UK (35%) and in Hungary (38%),
analysis. then follow West Germany (29%), the US
All the other predictors surpassed the demographic (28%) and Japan (34%). Slovenia is in last
characteristics in their importance concerning place, where the model explains only 19% of
the portion of the explained variance in CC. the variance. The greatest total variance of
However, demographic characteristics have CC is shown in the UK (33%), with 26% in
a particularly strong impact with regard to the US, 32% in Japan, 31% in Hungary,
CC in Japan (15%) and Hungary (7%) and 28% in West Germany and 20% in Slovenia.
are almost without impact on AC in the US. The model shows the net impact of each
In Japan, age (r = .35) and position in an organi- individual variable on AC and CC in each
zation (supervisory work) (r = .22) also stand out, country by taking into account the impact of
as is the case in Hungary (r = .21). The size all the remaining variables in the model. It
of R2 for the individual sets of predictors of shows us the most important variables that
AC shows that satisfaction and quality of work work as predictors in each individual coun-
have a significant impact everywhere. We try. Thus we are able to make a profile of
could say that both sets of situational vari- commitment that is determined by the most
ables are universally important predictors of important predictors (e.g. significance < .05)
commitment as they also explain most of the for each country respectively. Insecurity is a
variance in CC. significant factor influencing CC in almost all
Values as predictors of AC take only countries except the US and Slovenia. The
fourth place according to the share of the impact is negative, which means the higher
explained variance. Values dropped even the perceived insecurity the smaller the CC.
lower in their impact on CC. This can be However, insecurity lost most of its impact
explained in such a way that, with CC, the on AC in nearly all the countries, except for
question of benefits that an individual has is Hungary and the US. This is also evident
emphasized more in the case when he or she from the conclusion that the negative orien-
decides to leave an organization, which is tation of the impact of insecurity in the pre-
according to his or her expectations, and vious descriptive examination of coefficients
independent of any values. The insecurity can probably be explained through the
factor explains only a small share of the matrix of the performance of the remaining
variance of AC. This factor adds weight to factors of commitment.
02_CCM 4_2
Table 2 Cronbach’s alpha, means, standard deviations (diagonal) and correlation coefficient for variables in analysis (Source: ISSP, 1997)

6/24/04
(a) West Germany (minimal pairwise, N = 568)

Variables α Mean 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

1 Affective commitment

2:11 PM
index .65 6.98 1.56
2 Continuance commitment
index .51 5.90 .40** 1.88
3 Insecure job (job loss,
job insecure) .73 4.51 –.07 –.24** 2.26

Mesner Andolsek & Stebe: Multinational Perspectives on Work Values and Commitment 193

Page 193
4 Satisfaction scale
(management, colleagues) .63 8.21 .31** .28** –.24** 1.29
5 Job quality, work
independently .... 4.13 .23** .33** –.19** .25** .86
6 Job quality, high income ... 2.82 .21** .25** –.31** .11** .20** 1.02
7 Job quality, post-material
(help, useful) .79 6.98 .06 .16** –.14** .09* .22** .06 2.10
8 Job experience (exhausted,
physical, danger) .62 10.61 .02 .18** –.16** .10** .01 .21** –.06 2.40
9 Efficiency (best work) ... 2.46 .29** .20** –.05 .09* .22** .09* .09* –.03 .63
10 Intrisic (job not money) ... 3.60 .21** .19** –.02 .10* .09** .09* .08* .15** .17** .99
11 Job value, high income ... 3.83 .12** –.13** .07* .03 –.02 .09** –.13** –.09** .04 –.08* .75
12 Job value, work
independently ... 4.35 .03 .05 –.02 .04 .25** .09** .10** –.04 .15** .11** .11** .68
13 Job value, post-material .72 7.25 .05 .01 .00 .07 .07 –.04 .42** –.09* .07* .01 .04 .16** 1.67
14 Just pay (job
performance) ... 4.27 .17** .07 –.11** .07* .15** .12** –.07* .02 .13** .11** .19** .19** –.04 .68
15 Just pay (education) ... 2.79 .09* .04 –.00 .10** .03 .02 .10** –.00 .05 .08* .11** –.01 .21** .02 .99
16 Gender (1 = Male) ... .59 .00 .02 .02 –.03 .04 .15** –.03 –.13** –.02 –.10** .02 .01 –.13** –.05 –.10** .49
17 Age (years) ... 40.73 .05 .13** –.02 .00 .09* .13** .11** .07* .14** –.02 –.03 –.01 .07* –.02 .09* .05 12.36
18. Education (years) ... 11.76 –.05 .05 –.13** –.02 .03 .29** .13** .34** .02 .18** –.02 .05 –.05 .02 –.04 –.00 –.02 3.11
19 Trade union membership ... .23 –.12** –.07 .00 –.06 –.01 .04 –.01 –.11** –.01 –.17** .03 –.01 .03 –.08* –.06 .19** .01 –.05 .42
20 Working for private
company ... .68 .14** –.07 .19** –.02 .06 .00 –.31** –.11** .07 –.01 .05 –.00 –.17** .07* –.07* .12** –.02 –.16** –.10** .46
21 Work supervise ... .45 .21** .12** –.08* .08* .19** .23** .06 –.05 .20** .11** .07* .07* –.04 .12** .01 .11** .08* .06 .00 .09** .49

* p < .05; ** p < .01


02_CCM 4_2
194

6/24/04
Table 2 cont. (b) East Germany (minimal pairwise, N = 211)

International Journal of Cross Cultural Management 4(2)


Variables α Mean 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

1 Affective commitment

2:11 PM
index .71 7.06 1.51
2 Continuance commitment
index .65 5.62 .52** 2.01
3 Insecure job (job loss,
job insecure) .70 6.31 –.04 –.24** 2.22

Page 194
4 Satisfaction scale
(management, colleagues) .64 8.04 .38** .31** –.04 1.30
5 Job quality, work
independently ... 3.99 .24** .26** –.09 .34** .95
6 Job quality, high income ... 2.32 .14* .16* –.27** .06 .17** .97
7 Job quality, post-material
(help, useful) .80 7.27 .26** .25** –.05 .24** .17** .17** 1.98
8 Job experience (exhausted,
physical, danger) .62 10.01 .02 .05 –.16* .07 .03 .18** –.08 2.47
9 Efficiency (best work) ... 2.61 .19** .16* .10 .15* –.02 .02 .22** –.01 .60
10 Intrisic (job not money) ... 3.65 .17** .16* –.07 .07 .10 .12 –.00 .20** .20** .96
11 Job value, high income ... 4.03 .06 –.01 .14* .06 –.10 –.03 .00 –.17** .08 –.13* .64
12 Job value, work
independently ... 4.20 .15* .15* –.18** .10 .30** .05 .03 .01 –.02 .12* .02 .73
13 Job value, post-material .68 7.31 .18** .04 –.00 .12 .04 .09 .34** –.12 .13* .06 .00 .20** 1.59
14 Just pay (job performance) ... 4.43 .04 .12 –.02 .09 .21** .01 .02 –.04 .08 .04 .18** .22** .07 .61
15 Just pay (education) ... 3.16 –.03 .06 .06 .00 .00 .07 .12* .01 .03 –.13* .17** .03 .06 .06 1.08
16 Gender (1 = Male) ... .54 .02 .00 .06 –.16** .02 –.01 –.02 –.33** –.15** –.19** –.05 –.01 –.07 –.07 –.05 .49
17 Age (years) ... 41.52 .15* .24** .04 .07 –.01 .07 .12* .08 –.00 –.04 –.05 –.05 .03 .01 .09 .01 11.51
18 Education (years) ... 12.84 .04 .02 –.04 –.07 .11 .26** .02 .41** .06 .16** –.02 .06 –.10 .06 –.02 –.06 –.01 3.26
19 Trade union membership ... .23 –.05 –.05 .05 –.04 –.10 .00 .05 –.03 –.02 –.02 .07 –.18** .00 .00 .07 .00 .00 –.00 .42
20 Working for private
company ... .64 .03 –.07 –.03 –.05 .05 –.09 –.34** –.10 –.10 .08 .05 .02 –.17** .05 –.12* .28** –.07 –.07 –.08 .48
21 Work supervise ... .40 .21** .21** –.13* .04 .22** .16** .10 –.00 .13* .01 .05 .14* –.10 .11* –.08 .12* .05 .15* –.08 .16** .49

* p < .05; ** p < .01


02_CCM 4_2
Table 2 cont. (c) Great Britain (minimal pairwise N = 537)

6/24/04
Variables α Mean 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

1 Affective commitment
index .75 7.21 1.54

2:11 PM
2 Continuance commitment
index .60 5.54 .55** 1.93
3 Insecure job (job loss,
job insecure) .62 4.91 –.09* –.22** 2.12
4 Satisfaction scale

Mesner Andolsek & Stebe: Multinational Perspectives on Work Values and Commitment 195

Page 195
(management, colleagues) .66 8.21 .42** .38** –.18** 1.48
5 Job quality, work
independently ... 3.92 .28** .25** –.04 .19** .88
6 Job quality, high income ... 2.44 .25** .29** –.27** .15** .13** .99
7 Job quality, post-material
(help, useful) .80 7.32 .23** .27** –.10* .18** .29** .03 1.84
8 Job experience (exhausted,
physical, danger) .60 10.20 .13** .07 –.17** .17** –.06 .09* –.05 2.48
9 Efficiency (best work) ... 2.33 .29** .22** .14** .06 .15** .06 .06 –.07 .66
10 Intrisic (job not money) ... 3.30 .27** .26** –.02 .16** .10* .09* .10* .10* .20** 1.08
11 Job value, high income ... 3.86 .00 –.08* .00 –.00 .06 .09* –.04 –.08* –.08* –.08* .76
12 Job value, work
independently ... 3.85 .15** .04 –.05 .05 .17** .09* .08* .05 –.01 .06 .12** .79
13 Job value, post-material .75 7.62 .14** .00 .04 .00 –.00 .01 .34** –.02 –.00 .13** .08 .33** 1.44
14 Just pay (job performance) ... 4.25 .14** .01 –.00 .10* .09* .04 .03 –.00 .09* .05 .15** .15** .07 .77
15 Just pay (education) ... 3.00 .04 .03 .06 .01 .06 –.08* .12** –.10** –.03 .02 .19** .16** .23** .08* 1.00
16 Gender (1 = Male) ... .47 –.06 –.03 .08* –.13** .12** .07 –.09* –.25** –.03 –.13** .07 .00 –.15** .01 –.12** .49
17 Age (years) ... 39.42 .18** .13** .05 .03 .05 –.07 .15** .04 .26** .01 –.13** .04 .06 .11** .01 .04 12.20
18 Education (years) ... 12.26 –.02 –.00 .00 –.00 .00 .05 .05 .12** .06 .13** –.07 .03 .05 .00 –.02 .00 –.17** 2.70
19 Trade union membership ... .29 –.08* –.07 –.01 –.19** –.13** .01 .18** –.12** –.00 –.07 .01 –.01 .07 –.12** .06 .03 .05 .07 .45
20 Working for private
company ... .73 –.03 –.02 –.00 .01 –.00 .03 –.38** –.09* –.08* –.09* .10* –.00 –.16** .00 –.04 .26** –.13** –.16** –.29** .44
21 Work supervise ... .27 .08 .04 –.04 –.08* –.01 .17** .02 .05 .14** –.05 .02 .07 –.06 .03 –.06 .14** .03 .11** .11** –.04 .44

* p < .05; ** p < .01


02_CCM 4_2
196

6/24/04
Table 2 cont. (d) USA (minimal pairwise, N = 737)

International Journal of Cross Cultural Management 4(2)


Variables α Mean 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

1 Affective commitment

2:11 PM
index .70 7.87 1.41
2 Continuance commitment
index .50 5.48 .42** 1.90
3 Insecure job (job loss,
job insecure) .62 4.03 –.19** –.20** 1.86

Page 196
4 Satisfaction scale
(management, colleagues) .75 7.99 .32** .28** –.22** 1.54
5 Job quality, work
independently ... 3.98 .26** .25** –.14** .22** .92
6 Job quality, high income ... 2.74 .27** .22** –.27** .12** .20** 1.02
7 Job quality, post-material
(help, useful) .82 7.91 .27** .24** –.18** .14** .23** .13** 1.64
8 Job experience (exhausted,
physical, danger) .63 10.07 .07* .19** –.15** .14** .13** .06 –.01 2.53
9 Efficiency (best work) ... 2.46 .22** .13** .00 .02 .06 .04 .12** –.02 .64
10 Intrisic (job not money) ... 3.48 .14** .08* –.02 .03 .11** .03 .17** .03 .04 1.03
11 Job value, high income ... 3.98 –.03 –.14** .05 –.08* –.04 .11** .00 –.16** –.01 –.05 .76
12 Job value, work
independently ... 4.09 .02 –.00 .00 .00 .11** .02 .09** .01 .02 .00 .21** .75
13 Job value, post-material .74 8.13 .18** .08* –.02 .05 .09* –.00 .38** –.02 .03 .14** .08* .39** 1.46
14 Just pay (job performance) ... 4.43 .11** –.02 –.02 .04 .10** .06 .07* .10** .08* .00 .15** .11** .13** .61
15 Just pay (education) ... 3.60 .03 –.01 .04 .11** –.03 –.01 .11** –.08* –.05 .01 .13** .10** .17** .15** .99
16 Gender (1 = Male) ... .45 .02 –.04 .04 –.07* –.01 .13** –.09** –.19** –.01 –.05 .06 –.02 –.15** –.04 –.10** .49
17 Age (years) ... 40.48 .08* .23** –.00 –.02 .01 –.03 .03 .16** .16** .00 –.11** .02 .03 –.02 –.14** –.02 12.31
18 Education (years) ... 13.74 .04 .07* –.00 –.06 .03 .14** .12** .23** .08* .04 –.07* .02 .07* .13** .04 .01 –.02 2.62
19 Trade union membership ... .09 .00 .05 .00 –.01 –.11** .00 .05 –.12** .01 –.03 .02 –.01 .03 –.04 .03 .06 .10** –.00 .29
20 Working for private
company ... – – – – – – – – – – – – – – – – – – – – –
21 Work supervise ... – – – – – – – – – – – – – – – – – – – – – –

* p < .05; ** p < .01


02_CCM 4_2
Table 2 cont. (e) Hungary (minimal pairwise, N = 574)

6/24/04
Variables α Mean 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

1 Affective commitment
index .71 7.07 1.78

2:11 PM
2 Continuance commitment
index .68 5.52 .56** 2.11
3 Insecure job (job loss,
job insecure) .66 4.78 –.31** –.28** 2.01
4 Satisfaction scale

Mesner Andolsek & Stebe: Multinational Perspectives on Work Values and Commitment 197

Page 197
(management, colleagues) .64 7.70 .34** .30** –.29** 1.38
5 Job quality, work
independently ... 3.84 .30** .27** –.25** .22** .93
6 Job quality, high income ... 2.33 .24** .29** –.34** .18** .25** .91
7 Job quality, post-material
(help, useful) .80 7.77 .37** .25** –.21** .17** .35** .06 1.58
8 Job experience (exhausted,
physical, danger) .61 9.22 .04 .03 –.13** .07 .11** .11** .02 2.86
9 Efficiency (best work) ... 2.24 .25** .19** –.02 .04 .14** .04 .19** –.07* .63
10 Intrisic (job not money) ... 3.53 .27** .17** .03 .00 .17** .06 .21** .06 .15** 1.04
11 Job value, high income ... 4.51 –.05 –.12** .04 –.00 –.06 .01 .00 –.17** –.02 –.08* .60
12 Job value, work
independently ... 4.05 .10** .07 –.00 –.03 .21** .11** .08* .11** .07 .12** .08* .89
13 Job value, post-material .73 7.97 .20** .09* .03 .10** .07 –.03 .38** –.08* .13** .17** .11** .30** 1.52
14 Just pay (job performance) ... 4.38 .01 –.04 –.07 .01 .11** .02 .15** –.04 .07 .07 .05 .13** .07 .75
15 Just pay (education) ... 3.45 .04 .04 –.04 .01 –.04 .00 .02 .01 –.07 .02 .05 .00 .14** .03 1.07
16 Gender (1 = Male) ... .56 .02 –.04 –.09* –.04 .02 .11** –.00 –.25** –.04 –.02 .03 –.00 –.11** .02 –.02 .49
17 Age (years) ... 37.50 .10* .11** .07 –.08 .06 –.05 .08* .11** .17** .18** –.08* .13** .11** .08* –.00 –.05 10.20
18 Education (years) ... 11.72 .16** .15** –.15** –.01 .20** .19** .10** .35** .08* .19** –.17** .21** –.03 .12** .03 –.01 .06 2.28
19 Trade union membership ... .20 –.02 .03 .10* –.09* –.02 –.07* .10* –.06 .04 .07* –.01 .03 .09* .08* .00 –.03 .14** .07* .40
20 Working for private
comapny ... .54 .07 .03 –.08* .07 .20** .28** –.08* –.04 .02 –.05 .03 .07 –.14** .10** –.07* .13** –.08* –.06 –.28** .49
21 Work supervise ... .14 .17** .20** –.09* .06 .15** .18** .00 .10** .08* .12** –.10** .11** –.02 .04 –.03 .05 .13** .24** .02 .06 .34

* p < .05; ** p < .01


02_CCM 4_2
198

6/24/04
Table 2 cont. (f) Slovenia (minimal pairwise, N = 474)

International Journal of Cross Cultural Management 4(2)


Variables α Mean 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

1 Affective commitment

2:11 PM
index .75 7.41 1.75
2 Continuance commitment
index .61 5.24 .40** 2.27
3 Insecure job (job loss,
job insecure) .53 5.05 –.11* –.20** 2.27

Page 198
4 Satisfaction scale
(management, colleagues) .62 7.44 .26** .33** –.20** 1.56
5 Job quality, work
independently ... 3.99 .13** .19** –.25** .20** 1.06
6 Job quality, high income ... 2.95 .24** .31** –.31** .31** .22** 1.12
7 Job quality, post-material
(help, useful) .71 8.05 .25** .19** –.15** .19** .33** .18** 1.70
8 Job experience (exhausted,
physical, danger) .56 10.10 .11** .14** –.19** .21** .20** .20** .02 2.64
9 Efficiency (best work) ... 2.43 .15** .10* –.02 –.01 .08 .04 .13** –.02 .69
10 Intrisic (job not money) ... 2.92 .12** .13** –.06 .06 .09* .13** .03 .08 .06 1.32
11 Job value, high income ... 4.43 –.04 –.13** .07 .00 –.11* –.15** .03 –.15** –.02 –.16** .65
12 Job value, work
independently ... 4.40 .13** .04 –.11* –.01 .20** .01 .15** .07 .05 –.03 .12** .74
13 Job value, post-material .66 8.45 .18** .06 .05 .00 .06 –.04 .39** –.07 .10* .03 .21** .36** 1.38
14 Just pay (job performance) ... 4.48 .06 .02 –.04 .03 –.02 –.08 .03 –.04 .06 .07 .19** .11** .17** .69
15 Just pay (education) ... 3.71 –.04 –.05 –.02 –.07 –.00 –.07 .08 –.10* –.03 .02 .13** .08* .15** .13** 1.05
16 Gender (1 = Male) ... .54 .04 .05 .10* –.01 –.02 .12** –.02 –.16** .01 –.19** –.01 .00 –.10* –.04 –.16** .49
17 Age (years) ... 36.64 .14** .15** .03 –.10* .00 –.01 .18** .02 .12** –.05 –.06 .12** .15** –.00 .03 .06 10.54
18 Education (years) ... 11.86 .09* .13** –.15** .05 .14** .20** .05 .30** .07 .10* –.23** .07 –.12** .00 –.07 –.04 –.04 2.83
19 Trade union membership ... .50 –.04 –.04 .01 –.15** –.07 –.14** .13** –.03 –.04 –.03 .01 .03 .12** .03 .03 –.13** .19** –.04 .50
20 Working for private
company ... .42 .03 –.00 –.01 .14** .04 .07 –.16** .00 –.03 .01 .05 –.03 –.12** .04 –.03 .11** –.19** –.02 –.41** .49
21 Work supervise ... .29 .18** .17** –.14** .04 .15** .23** .14** .06 .12** –.00 –.05 .10* –.01 .02 –.04 .13** .16** .27** –.04 .06 .45

* p < .05; ** p < .01


02_CCM 4_2
Table 2 cont. (g) Japan (minimal pairwise, N = 644)

6/24/04
Variables α Mean 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

1 Affective commitment
index .64 7.28 2.04

2:11 PM
2 Continuance commitment
index .46 6.55 .37** 2.46
3 Insecure job (job loss,
job insecure) .50 3.88 –.12** –.20** 2.03
4 Satisfaction scale

Mesner Andolsek & Stebe: Multinational Perspectives on Work Values and Commitment 199

Page 199
(management, colleagues) .71 7.69 .27** .30** –.17** 1.40
5 Job quality, work
independently ... 2.82 .10** .14** –.04 .05 1.56
6 Job quality, high income ... 2.59 .20** .17** –.22** .12** .08* 1.22
7 Job quality, post-material
(help, useful) .80 7.08 .39** .26** –.22** .14** .12** .14** 2.33
8 Job experience (exhausted,
physical, danger) .64 10.51 .00 .08* –.07* .18** .06 .00 –.06 2.47
9 Efficiency (best work) ... 1.91 .25** .07* –.02 .07 –.00 .08* .16** –.09* .67
10 Intrisic (job not money) ... 3.97 .15** .18** –.00 .06 .10** .05 .11** .04 .09* 1.28
11 Job value, high income ... 3.92 –.01 –.11** .02 –.03 .01 .01 .02 –.11** –.01 –.08* .79
12 Job value, work
independently ... 3.21 .07 .07* –.04 .01 .34** .07 .04 –.08* –.07 .01 .05 .95
13 Job value, post-material .77 7.63 .31** .19** –.14** .07 .07* .07* .43** –.07* .15** .13** .06 .16** 1.38
14 Just pay (job performance) ... 3.97 .15** –.00 .06 .06 .07 .05 .01 –.05 .03 .01 .13** .10** .03 .81
15 Just pay (education) ... 2.46 –.00 .03 –.03 .05 .09** .02 .06 –.02 –.01 .08* .07* .09* .02 .05 1.02
16 Gender (1 = Male) ... .53 .18** .06 .03 –.02 .02 .05 .03 –.18** .09** –.07* .05 .04 –.00 .11** –.06 .49
17 Age (years) ... 44.84 .15** .35** –.12** .07 .21** –.01 .24** .11** .04 .17** –.05 .11** .17** –.01 .05 .09** 14.18
18 Education (years) ... 12.39 .12** –.09* –.05 –.00 –.20** .05 .03 .06 .12** –.03 –.08* –.16** –.01 .06 –.04 .06 –.39** 2.58
19 Trade union membership ... .20 .01 –.06 –.05 –.14** –.17** .07* –.05 –.06 .00 –.10** .03 –.09* –.02 –.08* –.07* .12** –.21** .22** .40
20 Working for private
company ... .84 .04 –.03 .06 –.08* .06 –.05 –.05 –.08* –.00 –.03 .08* .04 –.11** .08* .02 .16** .05 –.13** –.00 .36
21 Work supervise ... .22 .23** .22** –.10** .14** .07* .09* .08* .06 .10** .04 .08* .02 .05 .06 .05 .15** .29** –.08* –.22** .18** .42

* p < .05; ** p < .01


02_CCM 4_2
200

6/24/04
Table 3 OLS stepwise regression coefficients of predictors on affective and continuance commitment (Source: ISSP, 1997)

International Journal of Cross Cultural Management 4(2)


Affective commitment Continuance commitment
West East Great West East Great
Variables Germany Germany Britain USA Hungary Slovenia Japan Germany Germany Britain USA Hungary Slovenia Japan

2:11 PM
Constant .939* .735 .350 2.172** .628 1.514* –2.094** .609 2.923** –1.650* –1.483* 2.588* .780 .132
Insecure job (job loss,
job insecure) ... ... ... ... –.117** ... ... –0.091* –.179* –.121** ... –.130** ... –0.096*

Page 200
Satisfaction scale
(management, colleagues) .362** .355** .302** .250** .290** .241** .241** .294** .441** .291** .278** .315** .406** .361**
Job quality, work
independently ... ... .172* .182** ... ... ... .442** ... .190* ... ... ... ...
Job quality, high income .194** ... .270** .267** .175* .281** .175** .220** ... .350** .297** .336** .342** .152*
Job quality, post-material
(help, useful) ... ... .086* ... .235** ... .166** ... ... .177** .174** .191** ... .171**
Job experience (exhausted,
physical, danger) ... ... ... ... ... ... ... 0.087* ... ... 0.071 ... ... ...
Efficiency (best work) .596** .489** .530** .404** .453** ... .338** .280* ... .450** .235* .476** ... **
Intrisic (job not money) .194** .273** .182** .123** .300** .138* .157** ... ... .263** ... .174* ... .274**
Job value, high income ... ... ... ... ... ... ... ... ... ... –.247** –.411** –.365* –.237*
Job value, work independently ... ... ... –.179* ... ... ... ... ... ... ... ... ... ...
Job value, post-material ... .145* ... .182** .104* .212** .226** ... ... ... ... ... ... **
Just pay (job performance) ... ... ... ... –.262** ... .235** ... ... ... ... –.319** ... **
Just pay (education) ... ... ... ... ... ... ... ... ... ... ... ... ... ...
Gender (1 = Male) ... ... ... ... ... ... .474** ... ... ... ... ... ... **
Age (years) ... ... .014** 0.0063 ... 0.025** 0.005 0.014* ... 0.016* 0.031** ... 0.041** 0.048**
Education (years) ... ... ... ... 0.049 ... .107** ... ... ... ... 0.028 0.035 **
Trade union membership ... ... ... ... ... ... ... ... ... ... ... ... ... ...
Working for private company .449** ... ... ... ... ... ... –.170 ... ... ... ... ... ...
Work supervise .205 .675** ... ... .495** .354* .692** 0.05 .653* ... ... .698** .314 .479*
R2 .287** .334** .355** .277** .382** .190** .337** .272** .176** .330** .258** .279** .204** .305**

* p < .05; ** p < .01


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Mesner Andolsek & Stebe: Multinational Perspectives on Work Values and Commitment 201

Here, we would particularly like to point pany (although the influence is weak). Demo-
out the situational variables associated with graphic characteristics have a different impact on
employment, work experience and relation AC in individual countries and this can be
to work. It is shown that satisfaction and quality summarized as follows: only in the UK are
of work (material, high income) have universal managers equally emotionally attached to
impact; they are significantly and strongly an organization as other employees, while
connected to AC everywhere. Two of the in Japan they adhere more emotionally to an
components of quality of work, namely job qual- organization, which again can be a sign of
ity, work independently, have a significant impact cultural differences. An important factor
only in the UK and the US, while job quality, influencing AC in Slovenia, the US, Japan
post-material is significant in Hungary and and the UK was age.
Japan and also has a significance in Slovenia, Age, satisfaction and quality of work (material
although it is somewhat lower. It is interest- dimension) proved to be the universal predic-
ing that among the three countries that we tors for CC. The significance of age is some-
originally classified as collectivistic, the post- what remarkable – it should be understood as
materialistic component shows an indepen- a positive predictor of commitment, which is
dent impact that does not diminish through probably connected with tenure. This expla-
the remaining variables. We can ask our- nation is in accordance with literature and
selves if different work ethics are involved research (Meyer and Allen, 1997). Also, a
here, for which it is not so important how stronger significance of autonomy at work (work
much one earns by doing the job, but if and independently) in individualistic countries is
how much one can contribute to the com- expected. Autonomy at work as a condition of
mon welfare (offer assistance to others and CC is important in all individualistic coun-
give a useful contribution to the whole). tries, while good post-materialistic conditions
Work experiences do not demonstrate any for the development of CC are only impor-
especially strong impact that would be con- tant in the UK, the US, Hungary and Japan.
sistent among the countries. The exceptions Autonomy at work (work independently) is an
we notice cannot be interpreted by any of the important element in the calculation of the
points written in the introduction. advantages that employment brings for an
Values are universally important only in individual in comparison with the accessible
the dimension of efficiency motivation, alternatives on the labour market. In Japan
which is positive everywhere and is mostly and Hungary, the possibility that employees
significant. This holds true for the orientation can offer assistance to others at their work-
towards work (these results are expected place and that they feel the benefit that
according to previous research). The orienta- this work brings to society, means a lot to
tion toward autonomy at work significantly them.
influences AC only in the US, while the Work experiences have a negative influence
orientation towards the post-materialistic on CC in Hungary, West Germany and the
nature of work is significant in Japan, US. Values have an impact on CC, particu-
Slovenia, Hungary and, surprisingly, the US larly in West Germany. Employees rely on
(but there the influence is not strong (r = .19). the realization of their materialistic expecta-
Black (1999: 401) found the same result. tions and demand autonomy at work. If an
However, distributive justice (just pay) proved to organization meets these expectations, such
be an important predictor in Hungary (AC employees will establish a correct relation-
and CC), and to a certain extent also in ship with this organization, especially those
Japan (AC). People in the US expect to be employees who are intrinsically oriented
rewarded for their commitment to a com- towards work. The value of autonomy (job value,
02_CCM 4_2
202

6/24/04
International Journal of Cross Cultural Management 4(2)
No. Hypothesis AC Country CC Country
1 Job insecurity – Hungary, US – East Germany, Hungary, Slovenia
2 Higher job satisfaction + ALL + ALL

2:11 PM
3 Job quality:
Material, + ALL + ALL
individual, + UK, US + US, UK, West, East Germany

Page 202
post-material + Hungary, Japan, Slovenia + Hungary, Japan, UK, US
4 Bad work conditions – – Hungary, West Germany, US
5 Positive perception of distributive justice + Hungary, Japan + Hungary, Japan
6 Value orientation toward work:
Intrinsic orientation (job not money) + ALL + Japan
Efficiency orientation (best work) + ALL (not Slovenia) + ALL (not Slovenia)
7 Job related value orientation:
Materialistic – + US, Japan
Modern (individualistic) + US + West Germany
Post-materialistic + Japan, Hungary, Slovenia, US, –
East Germany
8 Individual values & quality of work + US, UK + UK, US, West, East Germany
9 Membership of trade union + +
Demographics:
Age + US, Slovenia, Japan, UK + ALL
Work supervise + Japan

AC = Affective commitment; CC = continuance Commitment

Figure 2 Summary of results


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Mesner Andolsek & Stebe: Multinational Perspectives on Work Values and Commitment 203

work independently) shows an impact especially vidual will not become committed to an
in the UK and the US. organization if it does not meet his or her
The value of distributive justice (just pay) material expectations. Material expectations
proved similarly as before to be an important also play a certain role as the ‘hygienist’ with
predictor of CC in Hungary and Japan. regard to commitment.
Employees in Hungary are convinced that Insecurity was shown to be the predictor
fair payment does not mean that payment is of AC only in Hungary and the US, but not
according to merit. Or, in other words, we in any other transitional country (Slovenia or
could say that merit is not the criterion of East Germany) as we had assumed. Insecur-
justice for those who have developed the ity is significant as a predictor of CC in
most CC towards their organization. See nearly all countries, except for the US and
Figure 2 for a summary of the results. Slovenia. This is congruent with the seg-
mentation theory of the flexible market. The
study showed a negative impact of insecurity
Conclusion
on CC and AC, which is congruent with the
In conclusion, we can confirm that each literature. People with higher job insecurity
country has developed some special predic- are less committed (AC and CC) and they do
tors of commitment, and three of them are not appreciate their present job any more
universal: good quality of work, satisfaction with because of the job loss threat. The regression
an organization and intrinsic orientation toward equation that we used in the research ex-
work. However, in most countries, these three plained a considerable part of the total vari-
factors do not explain the whole story. ance of commitment in the UK, Hungary,
Material quality of work (job quality, high income) is West Germany and Japan. However, it
important predominantly in individualistic has an insignificant explanatory value for
countries, while in collectivistic countries Slovenia where we have one of the highest
post-material quality of work is decisive. Also in levels of commitment but the lowest level of
these countries, the development of AC explained variance. In Slovenia there are
probably conditions some specific work ethic, probably very strong predictors of AC, which
which gives employees the feeling that their we did not include in this model.2
work is important for the community and The purpose of the analysis was to gather
they also feel that through it, they can con- a survey of the predictors of commitment
tribute to the community in a meaningful that proved to be universally important in the
way. If this can be realized on the job, indi- countries included in the study. We can ask
viduals are emotionally attached to an orga- ourselves if we can talk about a universal
nization with all the positive consequences model of commitment at all. Commitment is
that such attachment creates. An individual- present in all the countries but its level, its
istic perspective, be it in the form of quality of content and the factors that influence its
work or as the value, is absent in collectivistic appearance differ substantially.
countries. In the countries with a mostly indi- A comparative perspective in the study
vidualistic orientation, the experience that an was important in order to find out if culture
individual has with an organization is more is an important dimension in developing
important. If this is positive (especially in the commitment (AC predominantly). It was
sense of material remuneration and level of important to show whether the economic
autonomy), the employee will be prepared to situation can affect the formation of com-
develop the feeling of attachment – while mitment (AC and CC). Culture (collectivist
values do not play an essential role here, the or individualistic) will impact how people are
US may be an exception. However, an indi- oriented in their evaluation of quality of work
02_CCM 4_2 6/24/04 2:11 PM Page 204

204 International Journal of Cross Cultural Management 4(2)

and what is important for them in developing ‘Content, Causes, and Consequences of Job
feelings of adherence to their organizations. Insecurity: A Theory-based Measure and
Substantive Test’, Academy of Management
Economic circumstances are important in
Journal 32: 803–29.
the understanding of why people are less Bae, K. and Chung, C. (1997) ‘Cultural Values
committed to an organization in spite of the and Work Attitudes of Korean Industrial
fact that they have fewer chances in the Workers in Comparison with those of the US
labour market. Economic transition means and Japan’, Work and Occupation 24(1): 80–97.
Barbalet, J.M. (1996) ‘Social Emotions:
greater insecurity, but also changes in value
Confidence, Trust and Loyalty’, International
orientations toward greater instrumentality Journal of Sociology and Social Policy 16(9/10):
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economic circumstances unify commitment Barbalet, J.M. (1998) Emotion, Social Theory, and
configurations in different countries (CC); Social Structure. A Macrosociological Approach.
Cambridge: Cambridge University Press.
there are more similarities observed in pre-
Bennett, R.H. (1999) ‘The Relative Effects of
dictors influencing CC across different Situational Practices and Culturally
countries. The study also showed that CC is Influenced Values/Beliefs on Work Attitude’,
a more unified concept than AC, while cul- International Journal of Commerce and Management
ture (values) on the other hand diversifies 9(1/2): 84–102
Black, B. (1999) ‘National Culture and High
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Borg, I. and Elizur, D. (1992) ‘Job Insecurity:
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Braun, M. (2000) ‘The Effects of Disparity
1 ANOVA (Bonferroni test) showed that mean between Work Values and Job Characteristics
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explanation of CC, but this portion is still the (June), Jerusalem.
lowest of all. It does not say much about the Cohen, A. (1996) ‘On the Discriminant Validity
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Economist Intelligence Unit, US, Germany
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Appendix: Variables Used in the Analysis with Indicators and


English Question Text
The following variables are in the format:
Variable name [values range] (indicators)
Question text
Affective commitment index [2 . . . 10] (work harder for firm)
I am willing to work harder than I have to in order to help the firm or organization I work
for to succeed. [Inverse scale: 1 Strongly agree, 2 Agree, 3 Neither agree nor disagree, 4
Disagree, 5 Strongly disagree]
+ (proud to work for firm)
I am proud to be working for my firm or organization. [2 . . . 10]
Continual commitment index [2 . . . 10] (change work)
Given the chance, I would change my present type of work for something different. [1
Strongly agree, 2 Agree, 3 Neither agree nor disagree, 4 Disagree, 5 Strongly disagree]
+ (stay with organization)
I would turn down another job that offered quite a bit more pay in order to stay with this
organization. [Inverse scale: 1 Strongly agree, 2 Agree, 3 Neither agree nor disagree, 4
Disagree, 5 Strongly disagree]
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Mesner Andolsek & Stebe: Multinational Perspectives on Work Values and Commitment 207

Insecure job index [2 . . . 9] (job loss)


To what extent, if at all, do you worry about the possibility of losing your job? [Inverse scale:
1 I worry a great deal, 2 I worry to some extent, 3 I worry a little, 4 I don’t worry at all]
+ (job insecure)
How much do you agree or disagree that it applies to your job. My job is secure. [1 Strongly
agree, 2 Agree, 3 Neither agree nor disagree, 4 Disagree, 5 Strongly disagree]
Satisfaction index [2 . . . 10] (management)
In general how would you describe relations at your workplace . . . between management and
employees. [Inverse scale: 1 Very good, 2 Quite good, 3 Neither good nor bad, 4 Quite bad,
5 Very bad]
+ (colleagues)
In general how would you describe relations at your workplace . . . between workmates/col-
leagues. [2 . . . 10 ]
Job quality, material [1 . . . 5] (high income)
How much do you agree or disagree that it applies to your job. My income is high. [Inverse
scale: 1 Strongly agree, 2 Agree, 3 Neither agree nor disagree, 4 Disagree, 5 Strongly disagree]
Job quality, individual [1 . . . 5] (work independently)
I can work independently. [1 . . . 5]
Job quality, post-material index [2 . . . 10] (help others)
I can help other people. [2 . . . 10 ]
+ (useful)
My job is useful to society. [2 . . . 10]
Job experience index [3 . . . 15] (exhausted)
How often . . . do you come home from work exhausted. [1 Always, 2 Often, 3 Sometimes, 4
Hardly ever, 5 Never]
+ (physical) [1 . . . 5]
. . . do you have to do hard physical work. [1 . . . 5]
+ (danger) [1 . . . 5]
. . . do you work in dangerous conditions. [1 . . . 5]
Efficiency (best work) [1 . . . 3]
What best describes feelings about job. In my job [1 I only work as hard as I have to, 2 I work
hard, but not so that it interferes with the rest of my life, 3 I make a point of doing the best
work I can, even if it sometimes does interfere with the rest of my life]
Intrinsic (job not money) [1 . . . 5]
I would enjoy having a paid job even if I did not need the money [Inverse scale: 1 Strongly
agree, 2 Agree, 3 Neither agree nor disagree, 4 Disagree, 5 Strongly disagree]
Job value, material [1 . . . 5] (important: high income)
. . . high income [Inverse scale: 1 Essential, 2 Important, 3 Neither important nor unimpor-
tant, 4 Not important, 5 Not important at all]
Job value, autonomy [1 . . . 5] (important: independent work)
. . . a job that allows someone to work independently. [1 . . . 5]
Job value, post-material index [2 . . . 10] (important: help others)
. . . a job that allows someone to help other people. [2 . . . 10]
+ (important: useful)
. . . a job that is useful to society. [2 . . . 10]
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208 International Journal of Cross Cultural Management 4(2)

Just pay, job [1 . . . 5] (job performance)


In deciding on pay for two people doing the same kind of work, how important should be
. . . how well the person does the job. [1 . . . 5]
Just pay, education [1 . . . 5] (education & qualifications)
. . . the person’s education and formal qualifications. [1 . . . 5]
Gender [1 . . . 0]
[1 Male/0 Female]
Age (years)
Respondent: Age
Education (years)
Respondent: Years in school
Trade union membership [1 . . . 0]
[1 Member/0 Not a member]
Working for private company [1 . . . 0]
[1 Private/0 Other]
Work, supervise [1 . . . 0]
[1 Yes, supervise/0 No, do not supervise]
Source: ISSP (1997).

DANA MESNER ANDOLS EK is an Assistant JANEZ S TEBE is an Assistant Professor in the


Professor, University of Ljubljana, Kardeljeva Faculty of Social Sciences, University of
ploScad 5, 1000 Ljubljana, Slovenia. Ljubljana, Kardeljeva ploSCad 5, 1000 Ljubljana,
[email: dana.mesner@uni-lj.si] Slovenia.
[email: janez.stebe@uni-lj.si]

Résumé
Perspectives multinationales sur les valeurs associées au travail et sur
l’engagement professionnel (Dana Mesner Andols ek and Janez S  tebe)
Le but de cet article est de montrer, à partir d’une perspective internationale comparative,
comment différents facteurs influencent l’engagement des employés dans une organisation.
L’engagement est étudié sous l’angle affectif et de la continuité. Les caractéristiques
personnelles, les facteurs organsiationnels et environnementaux sont pris en compte comme
prédicteurs qui impactent sur l’engagement. Le rôle des valeurs et de l’insécurité est aussi
étudié. Les auteurs proposent que ces facteurs n’ont pas le même impact sur les deux types
d’engagement dans différents pays, et que cela peut avoir des implications managériales
importantes. L’étude compare l’Allemagne de l’Ouest, l’Allemagne de l’Est, le Japon, la
Hongrie, la Slovénie, le Royaume Uni et les USA en utilisant les données du Work Orientation
II collectées par le groupe de recherche International Social Survey Programme group (ISSP) en 1997.
Les résultats montrent que certains prédicteurs sont universels, mais que leur configuration
dépend principalement du contexte culturel.
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Dana Mesner AndolSek and Janez S tebe

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