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britishgas.co.uk/business
HEAD OFFICE
ANOTHER PLC
10 EXAMPLE STREET
ANYTOWN
COUNTYSHIRE
L AB12 3CD
HEAD OFFICE
Total
cash
Cheques
43-09-47 £
101822288600485895 A4241430947 91 X
Emergency or loss of supply Account enquiries What to do if you have a complaint:
0000 000 0000 0000 000 0000 1 Please call us on 0000 000 0000. We will do all
or contact your local distribution customerservices@britishgasbusiness.co.uk we can to resolve your issue straight away.
network operator. British Gas, Spinneyside, Penman Way, 2 If you are still dissatisfied, please contact our
Calls to British Gas may be monitored for quality assurance and Grove Park, Leicester, LE19 1SZ Director of Customer Service.
compliance purposes.
Email customer.service.director@britishgas.co.uk
British Gas is a trading name of British Gas Trading Limited
a Centrica company. Registered in England and Wales No. Moving premises or write to: Stephen Stewart, Complaints, British Gas,
3078711. Registered office: Millstream, Maidenhead Road,
Windsor, Berkshire SL4 5GD. 0000 000 0000 Penman Way, Leicester, LE19 1SZ
changeoftenancy@britishgasbusiness.co.uk 3 If you are a micro-business and have followed steps
Your charges this month are Let us know as early as possible. 1 and 2, and your complaint is still unresolved after
based on ESTIMATED readings 8 weeks, you can contact Ombudsman Services: Energy
Fuel mix on 0330 440 1624 (Textphone 0330 440 1600),
To keep your charges accurate go to British Gas purchase a mixture of fuels or via www.os-energy.org
britishgas.co.uk/business/meter-read to create the electricity we supply to
with your latest reading. customers. Further information about our complaints procedure and
the definition of a micro-business is available on our
1 Apr 2012 – 31 Mar 2013
website at www.britishgas.co.uk/business/complaints.
Coal26%
Natural Gas 34% Citizens Advice consumer service provides free, unbiased
Nuclear28% advice on consumer issues at adviceguide.org.uk or call
Renewables10% the helpline on 08454 040506.
Other Fuels 2%
Total100%
CO2 emissions 379g per kWh
High-level radioactive 0.0026g per kWh
waste
Details of charges
000 MPAN number 0000000000000
00000000
Meter ID G0000000000000
Previous reading Current reading Multiplier UnitkWh Rate Charges