Management

Meshkov Vladimir Rodionovich – lectures

Umnova Maria Gennadievna – seminars

Social management theory

Management is divided into two levels of knowledge:

 Theory
 Practice Theory

Both levels are based on the fundamental laws and the laws of
social development and social management. Practice

Weber, Taylor, Fayole, Emerson, Urvik, Druker, Ettsioni, Trapeznikov

Management is a directed organization and directed organization of the control object. This
area of activity has been created in the course of the labor division.

Management is defined as the pursuit of organizational goals efficiently and effectively by

integrating the work of people through planning, organizing, leading and controlling the
organization’s resources.

Efficiently – the means. Efficiency is the means of attaining the organization’s goals
Effectiveness – the ends. Effectiveness is the organization’s ends, the goals.

The three skills that star managers cultivate are:

 Technical – the ability to perform a specific job
 Conceptual – the ability to think analytically
 Human – the ability to interact well with people

Most valued traits:

 The ability to motivate and engage others
 The ability to communicate
 Work experience outside your country
 High energy levels to meet the demands of global travel a 24/7 world

Course overview

Building 2 room 341 – Department of Management Theory and Business Technology

Management – A Practical Introduction (5th edition) by Kinicki Williams, 11th edition by Stephen
P. Robbins and Mary Coulter
Encyclopaedia of Management (5th edition)mby Marilyn M. Helms

The most important:

Матан – Демидович и Анти-Демидович

15 minutes from the start – ok

Essay – 5 points
2 – classwork activity, 8 – maximum total
Individual activity - 7 points

Control:
Student book project – 5 max for each
Presentations – March 24 – March 31
Maximum 20

Exam – 4th April

Дифференцированный зачет

Management exists in social systems

Motivation is not an administration

Management encompasses much more than administration which has tended to embrace the
narrower process of developing and maintaining procedures.

Value chain – the process or activities by which a company adds value to an article, including
production, marketing and the provision of after-sales service.

Factors of success:

Happy customers
Happy personnel
Bought by Amazon
Values kept intact
New useful idea
Quick delivery
Core values – happiness customer service
Philosophy managing tasks than people

Planning goal long-term plans

Making sure right team – organiaing

Core values - passionate and determined

Corporate vision of Zappos

Goals thinking long-term
Looking for thrivers full-responsibility for managing positions

Leading
Decision-making argument based on values
SWOT analysis – venturing something new

Employee treatment

Controlling

Employee and customer satisfaction