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This is the era of start-ups. The focus in startups is usually to focus on market,
marketability and financial gains. In this backdrop, is it wise to say that startup companies
don’t give any importance to human resources at all? What kind of HR practices is
suitable for startups? Illustrate your answer with real examples.
Nitya Tadakamalla16010324241
Apeksha Parashar16010324242
Shivani Srivastava16010324259
In JANUARY 2018
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CERTIFICATE
The Project entitled “This is the era of start-ups. The focus in startups is usually to
focus on market, marketability and financial gains. In this backdrop, is it wise to say
that startup companies don’t give any importance to human resources at all? What
kind of HR practices is suitable for startups? Illustrate your answer with real
examples.” submitted to the Symbiosis Law School, Hyderabad for concept of wealth and
prosperity as part of internal assessment is based on my original work carried out under the
guidance of PROF. PRAGEETHA RAJU. The research work has not been submitted
elsewhere for award of any degree.
The material borrowed from other sources and incorporated in the thesis has been duly
acknowledged. I understand that I myself could be held responsible and accountable for
plagiarism, if any, detected later on.
NITYA TADAKAMALLA
APEKSHA PARASHAR
SHIVANI SRIVASTAVA
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ACKNOWLEDGEMENT
This research was supported by Prageetha Raju Ma’am. We would also like to thank all our
colleagues from Symbiosis Law School Hyderabad who provided insight and expertise that
greatly assisted the research, although they may not agree with all of the
interpretations/conclusions of this paper.
We thank ma’amfor her assistance with particular technique and methodology for comments
that greatly improved the manuscript. We would also like to show our gratitude to our parents
and other loving members of my life for sharing their pearls of wisdom with us during the
course of this research, although any errors are our own and should not tarnish the reputations
of these esteemed persons.
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INDEX
SL NO TOPIC PAGE
NO
1 6
ABSTRACT
2 7
INTRODCUTION
3 12
4 16
STARTUPS
5 DIFFICULTIES OF ENTRPRENEURAL 18
HRM IN INDIAN ECONOMY OR
CHALLENGES OFMODERN
MANAGEMENT
6 21
CONCLUSION
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7 22
RESEARCH METHODOLOGY
8 BIBLIOGRAPHY 22
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ABSTRACT
India, a home to more than 4,000 lively tech/digital new businesses, is the fourth
biggest base over the world. Since 2010, The Indian innovation Startups scene
has seen a sharp ascent in the production of new Startups and this number is
required to cross 5000 before the finish of year 2016. Entrepreneurial action has
gone up by more than 25% over the most recent couple of years. As per Statistic
Brain, 25% of the Startups come up short with in the primary year. This rate goes
up inevitably, with 71% bombing by their tenth year. 90% of the firm says, their
greatest test is Attracting Talent. Building a successful Team is basic.
Subsequently a company must hope to employ experts who share the company's
Vision and will buckle down through. Thus, it is imperative to have an effective
and efficient human resource management team that controls and builds a firm’s
human resources in an innovative and creative manner which will in turn be
beneficial in case of new startups.
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INTRODUCTION
If business world is a motor, Startups are its fuel. Business industry will be more fruitful if the
Startups working in the business are fit for creating business all the more productively. The
business world is changing and the most vital inquiry which emerges in such progressively
changing situation is - "Are Startups prepared to grasp such changes on nonstop premise". For
a startup, human asset assumes an urgent part which is normally ignored by the vast majority
of the business people. Its human asset at startup which ought to put a ton of time in building
startup mark building system in brains of its kin. Most Startups firms are solitary item
organizations. They don't outline complex hierarchical structures, they more often than not
miss Job depictions, employees change parts regularly, and they continue concentrating on plan
of the item.
Human resources are a term used to refer to how people are managed by organizations. It was
basically a traditionally administrative function but with time it focuses and recognizes talented
and engaged people and organizational success. Human resources have at least two related
interpretations depending on context. The original usage was traditionally called labour
It is a measure of the work done by human beings. This perspective is changing as a function
of new and ongoing research into more strategic approaches. This first usage is used more in
terms of 'human resources development', and can go beyond just organizations to the level of
national importance. The more traditional usage within corporations and businesses refers to
the individuals within a firm or agency, and to the portion of the organization that deals with
hiring, firing, training, and other personnel issues, typically referred to as 'human resources
management’. The terms "human resource management" and "human resources" (HR) have
largely replaced the term "personnel management" as a description of the processes involved
in managing people in organizations. In simple sense, HRM means employing people,
developing their resources, "personnel management" as a description of the processes involved
in managing people in organizations.
HRM, short for Human Resource Management, is an inward capacity inside an association
with the reason for amplifying worker execution for achieving the company's vital objectives.
The Human Resources office is basically worried about overseeing individuals inside
associations while keeping in accordance with the strategies and frameworks of the association.
HR fans out into two kinds – responsive and proactive human asset management. Presently
you might ponder what immense distinction HRM could make the extent that independent
company undertakings and new companies are concerned, so here is the thing that you have to
know.
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Human asset management guarantees that private companies have the correct number
of employees to take care of client demand and run business operations easily.
It breaks down the effect of interior and outer changes regarding the earth and in
addition the requirement for new arrangements of skills and encounters for wandering
into another market, managing rivalry, or acclimating to changing monetary weight.
A few or the greater part of the accompanying classifications for the most part fall under the
umbrella of HR:
1. Organizational outline: Who will answer to whom? By what method will groups and
sub-groups be organized?
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The following will take a gander at a couple of fundamental HR things that a startup needs
to consider temporarily and how these components can help set your business up for long
haul achievement:
One doesn’t need a sweeping hierarchical structure set up when you open your business; in any
case, a straightforward company structure report will help you with present and future choices
identified with workforce arranging, outsourcing, and progression designs. Putting some time
now in making an outline for your association will give a solid, clear hierarchical establishment
whereupon your business can develop.
One may not procure a great deal of employees at to start with, yet it's imperative to have a
thought regarding how you'll post open positions, settle on enlisting choices, and locally
available new employees. Notwithstanding for the primary worker you procure, there are basic
components you need set up:
1.Offer letter
After you've enrolled employees, you have to allure them to remain with your association. One
approach to do that is by offering aggressive remuneration bundles, including human services
and retirement benefits. For pay and advantages, you'll need the accompanying to be set up:
3.Paid time off arrangement for get-away, wiped out, and occasions
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Each association searches for holding proficient representative with the association. In fact,
retaining a worker is the most troublesome capacity of HR Department. So, to retain an efficient
worker with the association, he must be furnished with better compensation. That remuneration
that he will be given ought to incorporate better pay perks, increments, advancements and so
forth. Along these lines, a superior pay bundle will draw in the efficient worker who is
exceptionally helpful to an association.
For any worker, cash is the primary helper. In the event that each representative of an
association is provided with better pay, each body will be persuaded to display prevalent
execution. The better the compensation, the better the execution. The pay that is going to be
given to the workers ought to incorporate better compensation, advantages, increments, bonus
and so forth. Despite the fact that the rest of the parts like advancement are going to motivate
the representatives, however the fundamental inspiration is better remuneration.
Worker relations -
With all the fervor of propelling your business, one will be unable to envision a day when a
worker comes to you with a grievance; shockingly, it will happen. Ensure that from the
principal day you have:
3.An arrangement for how to address issues on the off chance that they emerge
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Reasonable business hones and a sheltered, sound work environment are largely basic
components of representative efficiency. As a business, you are liable to government and
nearby work directions identified with consistence, wellbeing, and security. New companies
are not excluded from record-keeping identified with medicinal services change, assess codes,
and work laws.
4. Medical and medical aid supplies (as suitable for the particular working environment)
Business arrangements not just help ensure a startup in case of potential suit, they additionally
set up a point of reference and comprehension among your employees about what conduct
won't be acknowledged. With few employees, it might appear to be superfluous to make formal
approaches, yet there are no less than two standard arrangements that a startup ought to have
set up:
When one’s getting their business off the ground, you're not as worried about preparing and
building up your employeesand you may not consider dealing with their execution until there
is an execution issue.
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To viably deal with these HR-related parts of your business, it's reasonable to have a Human
Resource Information System (HRIS) that will enable you to select employees, track their
chance, pay them, and oversee benefits. HR programming can enable new companies to
mechanize regulatory undertakings, record-keeping, and consistence following. Most cloud-
based HR innovation arrangements offer alternatives for portable access, apparatuses for ability
management, and additionally representative self-benefit get to that makes a HRIS a helpful
instrument for all individuals from the association.
An expression of alert about choosing a HRIS: before you start the pursuit procedure, ensure
you distinguish your requirements your current frameworks, and what HR information you
should track. It's anything but difficult to get overpowered and over-sold with regards to HR
tech.
Try not to let a restricted spending plan or the way that you have a little group trick you into
imagining that you don't have to stress over deciding a HR approach for your startup. Discover
a lawyer or HR counseling firm that can help you in setting this region of your business up for
progress, or at any rate, do some online research about accepted procedures. With some
fortunes and a considerable measure of diligent work, your company will begin to develop and
extend. That is the point at which you'll be appreciative that you set aside the opportunity to
put a HR design, strategies, and foundation set up.
Most new companies require a straightforward HR Strategy that spreads following regions:
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The new business needs to plan a powerful and proficient enlistment process as the need. Most
new companies develop rapidly, and they twofold their staff on a month to month premise. It
is exceptionally trying for Human Resources to deal with all prerequisites. Numerous
supervisors have no opportunity to meet with work applicants, and they put stock in Human
Resources. The HR Recruiter needs to pick up the specialized mastery as quickly as time
permits to assess potential holes amongst CV and the truth.
To accomplish the most extreme level of benefit and achievement, a HR expert will adjust
every worker's work to the key objectives of the firm and furthermore guarantee that the staff
is very much aware of the required activities and practices by setting obvious execution desires
in sets of expectations. Investigate a portion of the key HR destinations that apply to SMEs and
new businesses:
The primary target of a HR division is to enlist the ideal individuals for the privilege
jobskeeping as a primary concern their abilities, skill, and training. This goal is accomplished
by setting clear sets of expectations, building up work competency models for every division
in the organization and benchmarking parts against comparable employments in the business.
Keeping in mind the end goal to guarantee smooth running of the business, HR experts will
consider studies and information identified with staffing, exchanges, and expenses and after
that make a competency display as needs be.
Some other key factors that straightforwardly affect the HR procedures formulated are the idea
of business done by the association, the levels of leadership and the structure of the association
itself. To successfully enlist and hold staff to accomplish vital objectives of the association,
HR frameworks, arrangements, and practices are additionally considered.
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The mission, vision and estimations of the independent venture or startup assume a vital part
in molding the HR systems and destinations for the future ahead. The mission of the association
will enable you to comprehend why the business exists and who it serves while the vision
explanation fundamentally gives bits of knowledge on what the association wants to
accomplish and where it sees itself later on.
The estimations of the association are convictions that fill in as a main thrust behind the
operations and activities of the association. Each of the three – the mission, vision and
estimations of the association straightforwardly affect the sort and number of representatives
expected to meet the hierarchical objectives.
A workforce investigation is viewed as a key piece of the human asset procedure and
concentrates principally on the association, its way of life, individuals, and the frameworks that
have been executed. Completing a workforce examination is useful in dissecting the present
circumstance of the organization as far as the components talked about above and where they
preferably need to be in the years to come.
Distinguishing the holes in these zones will empower the HR experts to concoct particular
targets outlined particularly to connect these holes.
ENTREPRENEURIAL HRM:
Given the significance of HRM for business enterprise, this paper examinations the writing
relating these two zones. The abrogating reason for the paper is to decide how far this line of
research has advanced and what territories are as yet pending investigation. All the more
particularly, the work has three goals. To begin with, to depict the writing when all is said in
done. Second, to break down the themes examined in the papers. Third, to distinguish the
confinements of these papers and search for future lines of research in this field. This paper, at
that point, serves not exclusively to evaluate the structure and development of the connection
between these two research territories, yet in addition to show thoughts for new work. The
paper means to enable researchers to arrange future research by empowering them to see better
the bearing in which the field is going and what holes remain.
EXAMPLE:
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The Human Resource management in KFC is more concentrationin managing the issues in
cultural diversity. Most probably in China and India, KFC is highlyconcentrated in
expanding and capturing those countries fast food market, but the humanresource management
is facing major problems in recruitment and managing the employeetowards those countries
cultures. In western countries, KFC human resource management isfailing to provide proper
quality of service to the customers. This is too because of failed inrecruitment and training. The
KFC did not capture the fast foodindustry in China and India, because of the culture difference
and tradition. Managers needto be aware of how cultural difference can influence the attitude
and motivations of staff, andtheir pace of work) from their research on brand preference;
suggest thatKFC’s future strategies should exploit this favourable position in Japan. In the
United Stateson the other hand, KFC has a weaker brand personality than McDonald’s or
Wendy’s.There are many causes of cross-cultural conflict, including, but not limited
tolanguage and communication barriers, racism, sexism, and ageism. According to Henderson
(1994), the following barriers to cross-cultural communication must be bridged, language
differences, differences in emotional and articulate forms of nonverbal communication,
cultural stereotypes that distort meanings, evaluating the content of speech as either good or
bad, and high level of anxiety that distort meanings. A company’s culture can be defined as
aset of assumption or an ideology shared by members of an organisation. These assumptionsare
used by people to identify what is important and how things work in a company. Whenthese
assumptions become formalized, rules for behaviour are established so that peopleknow how
to act. A major aspect of developing an effective performance system is training for those
individuals involved as works and evaluator. Currently KFC is not focusing onthe training of
its people and it can suffer from some problem in future.For the individual they are to do with
enhanced personal competence, adaptability and employability. The training should start with
a focus on providingthe manager with a systematic approach to the practice of effective
peoplemanagement. This training needs to focus on the process of managing, motivatingand
evaluating employee performance because if the people who are going to asisto others and they
are accountable for the management of people working in theorganization are not properly
trained then how can theycarry out goodmanagement.KFC also failed in recruiting and
selection process, there is a lack of work force, whilein peak hours; there will be long queue in
most of KFC outlets, which affects the customerssatisfaction.
This may have chance to loss the market because of poor service quality and Human resource
management. In western countries it loss the marketbecause of poor service quality, poor
infrastructure, unclean, lack of performance, lack of work force and untrained worker. So, if
this condition is continuing in Asian countries, it willend in loose market. To overcome those
issues the Kentucky Fried Chicken, shouldimplement strong human resource strategy. Because
most of the above-mentioned issuesare came under the Human Resource management. To
overcome the issues in performanceand service quality, it should implement the training to
employee about their job description, which reduce the working stress and helps to clear the
objective and goals of the job.
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•The general point of view is that greater firms as a rule have spending designs that are more
defenseless against all decisions. Since staff professionals with e-business learning and
experience can be famous with the immense number of changing associations, it transforms
into a test for associations to hold gifted individuals. It can in like manner end up being to a
great degree exorbitant as specialists for the most part request robust compensations. The
significance of holding strong entertainers turns out to be considerably more basic when time,
cash and assets have gone into preparing them in new zones of aptitude advancement.
•Creating and holding such staff can be such an epic test and potential budgetary introduction,
a creating design among associations is to outsource the work. This is usually done in two
positions: outside-in and back-to-front. The outside-in design for web based business
incorporates outsourcing a couple of undertakings where there isn't adequate in-house learning
or experience. As the endeavors flourish, the association adds to these capacities for future
needs.
•It is basic for HR to be incorporated into watching and developing both of these associations
with best address the association's issues. What's more, human asset offices must set up a
feeling of coordinated effort and shared trait among whatever framework or mix of frameworks
is picked. This should be possible by making parts testing and empowering, as well as by
sharing abilities and broadly educating workers.
•Using the learning of SMEs (Subject Matter Experts) to help prepare different delegates is a
unique way to deal with increase resources and grow aptitudes constrain through extensively
teaching undertakings. Enabling to broaden laborer commitments and openings through new
learning experiences help to keep skilled staff attracted and enthusiastic about their work. As
needs be, the threat of losing an agent by virtue of debilitating or typical step by step endeavors
is diminished.
•Vital target that must be had a tendency to in setting up the fitting mix of specialists within an
e-business structure incorporates flexibility. Flexibility essentially infers that the system or
association must have the ability to deal with any changes in demands being inquired. For
example, similar to a spring however opposite being developed, the e-business system (tallying
the association) must have the ability to contract or develop as required by the enthusiasm on
it. Where a spring contracts with included weight, an e-exchange system would on a
fundamental level need to stretch out to deal with the augmentation in restrain. The spring's
improvement is simply used to show the advancement considering affecting conditions. Then
again, the crucial message is that a supportable e-exchange system must have the ability to deal
with fluctuation looked for after.
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Focusing on HR in independent ventures and new businesses isn't that basic which is the reason
HR directors confront certain key difficulties in attempting to influence business people to
perceive how Human Resource Management can help take their business higher than ever.
Keeping in mind the end goal to hold top ability and reward them liberally, it is essential to
give representatives work adaptability. Gone are the days when telecommute days used to be
the fool around days. You would now be able to painstakingly screen the execution of
representatives, or if nothing else offer adaptable available time, to encourage top ability and
fulfill both the workers and the business.
SMEs have the chance to make a work-accommodating, simple running condition with an
open culture so the representatives can unwind and concentrate on work. HR directors
working in such little scale organizations can undoubtedly resolve work-put issues by
having one-on-one cooperation’s with the representatives and offer significant data.
Each representative needs to go far in their expert profession and an organization with few
best positions can't offer the same number of advancements and rewards as a major
company would. In such a circumstance, HR administrators can move representatives along
the side to enhance the work understanding by offering them the opportunity to learn new
aptitudes, work offer or broadly educate. You can likewise toss in some additional
advantages like giving best ability an opportunity to visit industry gatherings or different
occasions to include esteem.
Presumably, SMEs and new companies can't rival greater partnerships with regards to
offering exciting compensation bundles and advantages. Ensure you offer an aggressive
compensation and offer whatever number advantages to your group as could be expected
under the circumstances, for example, medical coverage, disaster protection, retirement
designs, and so forth. To sweeten the arrangement significantly more, offer delicate
advantages like adaptable hours and execution based advantages like benefit sharing.
Also, HR needs to plan a key onboarding process for new contracts. For this sort of
business, the snappy acceptance of the new representative is an absolute necessity. The
newcomer needs to begin conveying genuine outcomes few days from the official begin
date. HR needs to enhance the preparation, and it needs to allot a dynamic mentor to every
single new worker. Likewise, the assessments of the acceptance must be every now and
again done.
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Most start-up representatives are self-inspired. They comprehend their part in the
association, and they will help each other. In any case, HR should set a basic procedures
and strategies to keep the elite in the group. HR ought to set up an unmistakable strategy
that every point of reference is commended and little rewards are dispersed to
representatives who contributed most. HR should post data about the advance of all errands.
It ought to urge colleagues to help each other on the grounds that they all need to convey
the new item to the market. Moreover, HR ought to acquaint a straightforward instrument
how with much obliged. It spurs most when workers get the moment positive input. They
don't need to sit tight for the yearly examination. They simply get the input quickly. It
works best.
Most new companies utilize the forceful pay plot that pays a low pay before all else,
however it offers an enormous reward when the item is alive or the business is sold to the
key financial specialist. HR needs to set with the pioneer the remuneration conspire that
features the minute when the item is done and propelled. It limits all contentions on the
grounds that nobody in the business needs to lose time. Everybody maintains the attention
on the date of going live.
At last, the HR Strategy for the Start-Up Business must be as straightforward as could be
expected under the circumstances. The group needs to concentrate on key needs. HR needs to
source the organization with new contracts. HR ought not invest energy outlining advanced
procedures and advantages. Nobody thinks about them. They simply require the nimble Human
Resources Management that fits the necessities and prerequisites.
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1.Globalization: -
Developing internationalization of business has its effect on HRM as far as issues of new laws,
dialects, rehearses, rivalries, demeanors, administration styles, hardworking attitudes and that's
only the tip of the iceberg. HR directors have a test to manage more capacities, more
heterogeneousfunctions and greater contribution in representative's close to home life.
Changes in workforce are to a great extent reflected by double vocation couples, expansive
lump of youthful blood between age old superannuating employees, working moms, more
instructed and mindful specialists and so forth. These dynamic work powers have their own
suggestions for HR administrators and from HRM perspective is a genuine test to deal with.
With the adjustments in workforce socioeconomics, representative desires and states of mind
have additionally changed. Customary allurements like employer stability, house, and
compensations are very little appealing today, rather workers are requesting strengthening and
balance with administration. Henceforth it is a test for HRM to update the profile of workers,
and find new techniques for procuring, preparing, compensating and spurring representatives.
Supervisors are one of a kind clan in any general public, they trust they are class separated.
They request basic leadership, bossism, and operational opportunity. However, in the post
advancement time, opportunity given to supervisors is horribly abused to dispose of capable
and persevering youngsters. The test of HRM is how to deal with this clan? The most effective
method to influence them to understand that the opportunity given to them is to empower them
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settle on brisk choices in light of a legitimate concern for the association and not to fall back
on witch-chasing.
Another test for HRM is to ensure the enthusiasm of weaker areas of society. The sensational
increment of woman laborers, minorities and different backwardcommunities in the workforce
has brought about the requirement for associations to rethink their strategies, practices and
qualities. For the sake of worldwide rivalry, efficiency and quality the interests of thesociety
around ought not be relinquished. It is a test of the present HR administrators to see that
theseweaker areas are neither denied their legitimate occupations nor are victimized while in
service.
The greatest test to a HR administrator is to make all representatives add to the achievement of
the association in a moral and socially dependable way. Since society's prosperity to a
substantial degree relies upon its associations
CONCLUSION
According to Armstrong (1997), Human Resource Management can be defined as “a strategic
approach to acquiring, developing, managing, motivating and gaining the commitment of the
organisation’s key resource – the people who work in and for it.”
It is often said that the work force makes and builds the organisation. Without motivated
workforce, an organisation is sure to fail as it is the foundation and reason behind growth of
any work place. Human Resource Management is a management function concerned with
hiring, motivating, and maintaining workforce in an organisation. Human resource
management deals with issues related to employees such as hiring, training, development,
compensation, communication, and administration. Human resource management ensures
satisfaction of employees and maximum contribution of employees to the achievement of
organisational objectives. As a company is occupied with running the work place and handling
the challenges faced by a business, the role of being responsible for the of hiring the right
candidates, motivating them and helping them face the problems they come across is taken care
of a separate department, the human resource department. This is because it is a challenging
task and needs complete attention. Even a single demotivated candidate can lead to a setback.
It means that the productivity has not reached its maximum capacity. Whether it is sexual
harassment, mental abuse or any friction or tension between co-workers, there will be a
disturbance and the work environment becomes agitated therefore affecting the productivity
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that can be achieved. It ensures that everyone work together and stay untied. HR professionals
advise managers and supervisors how to assign employees to different roles in the organization,
thereby helping the organization adapt successfully to its environment. In a flexible
organization, employees are shifted around to different business functions based on business
priorities and employee preferences.
An Human Resource Management team also helps a business develop a competitive advantage,
which involves building the capacity of the company so it can offer a unique set of goods or
services to its customers. To build the an effective human resources, private companies
compete with each other in a "war for talent." It's not just about hiring talent; this game is about
keeping people and helping them grow and stay committed over the long term.
While big corporations are beginning to nurture leadership in talent, small businesses and
startups too are showing an inclination towards it. For startups, it becomes ever more so
important to imbibe leadership-related functions as a part of the job responsibilities and enable
their employees to grow with them.If a start up is ignoring the importance of the Human
Resource department, it is sure to fail as candidates are not very secure and comfortable with
start-ups as they may not be successful. An educated man would rather apply for a job in a well
known, successful company rather than risking his career. One of the major roles of the
department is to make sure they feel secure and motivated, and without such support,
candidates will surely leave their jobs wich will lead to the downfall of a company. We can
infer that, at any given point of time in an organisation, human resource management plays a
vital role and is the reason why a workforce contributes and increases the productivity. It is the
backbone of an organisation.
RESEARCH METHODOLOGY:
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BIBLIOGRAPHY:
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