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Contents
1 Technical Proposal Submission Form ..............................................................................1
2 Executive Summary ........................................................................................................2
2.1 Our Commitment ..........................................................................................................2
2.2 Our CONSORTIUM .......................................................................................................3
2.3 About PKF Consulting Ltd .............................................................................................4
2.3.1 Our Mission................................................................................................................. 5
2.3.2 Our philosophy ........................................................................................................... 5
2.3.3 Our Service Delivery System ...................................................................................... 5
2.3.4 Our Expertise in ICT Consultancy and Project Management Services ........................ 6
2.3.5 Our Expertise in VARIOUS FIELDS ............................................................................. 6
2.4 Our Partner – Cedilla IT Ltd ..........................................................................................9
2.4.1 Cedilla IT - Core Competencies ................................................................................... 9
2.4.2 Cedilla IT - Values .................................................................................................... 10
2.4.3 Cedilla IT - Differentiators ........................................................................................ 10
2.4.4 Cedilla IT - Partners .................................................................................................. 11
2.4.5 Cedilla IT - Corporate Data ....................................................................................... 12
2.4.6 Cedilla IT - Address Information ............................................................................... 12
2.5 Past Experience .......................................................................................................... 13
2.5.1 OTHER eXPERIENCES .............................................................................................. 14
2.6 Our Partner – KIKOSI ltd ............................................................................................ 16
2.6.1 About US ................................................................................................................... 16
2.6.2 cOMPANY rECOGNITION .......................................................................................... 16
2.6.3 OUR PORTFOLIO ...................................................................................................... 17
2.6.4 our primary services ................................................................................................. 18
2.6.5 our SECONDARY services......................................................................................... 21
2.6.6 our Products.............................................................................................................. 21
Exceptional User Experience ............................................................................................ 22
Third Party Integration ..................................................................................................... 23
Integrated Payment Networks ......................................................................................... 23
Client Portfolio Management ............................................................................................ 23
24/7 Support ................................................................................................................... 23
3 CONSORTIUM’s References ........................................................................................... 24
3.1 Ministry of Health/ SNV Netherlands .......................................................................... 24
3.2 Kenya Medical Supplies Authority (KEMSA)/ Worldbank ............................................. 26
3.3 Ministry of Water and Environment/ SNV Netherlands ................................................ 29
3.4 TI-Kenya / Worldbank / KEMSA ................................................................................. 32
3.5 Ministry of Environment and Mineral Resources .......................................................... 35
4 Comments and suggestions of the bidders on the Terms of Reference and on data,
services and facilities to be provided by the Client .......................................................... 40
4.1 On the Terms of Reference .......................................................................................... 40
4.2 On the data, services and facilities to be provided by the Client.................................... 41
5 Our Response to your Requirements ............................................................................. 42
6 Description of the Methodology and Work Plan for Performing the Assignment ............ 43
6.1 Project Management ................................................................................................... 43
6.2 Methodology ............................................................................................................... 44
6.2.1 Phase 1: Inception Phase .......................................................................................... 45
6.2.2 Phase 2: Execution Phase ......................................................................................... 46
Ladies/Gentlemen:
We, the undersigned, offer to provide the Design, Development, Deployment and
Commissioning of Web Based Management Information System (MIS) for the Agricultural
Sector Development Support Programme (ASDSP) in accordance with your Request for
Proposal dated 31st March, 2015 and our Proposal. We are hereby submitting our Proposal,
which includes this Technical Proposal, [and a Financial Proposal sealed under a separate
envelope].
We understand you are not bound to accept any Proposal that you receive.
We remain,
Yours sincerely
David Kabeberi
Director,
Kalamu House,
Grevilea Grove, Brookside Drive
P.O. Box 14077- 00800, Nairobi, KENYA.
2 EXECUTIVE SUMMARY
PKF Consulting Ltd is delighted to have this opportunity to respond to Ministry of Agriculture,
Livestock and Fisheries, State Department of Agriculture’s RFP for Design, Development,
Deployment and Commissioning of Web Based Management Information System (MIS)
for the Agricultural Sector Development Support Programme (ASDSP) .
We have an excellent Solution offering, which is time tested and having a very high level of ‘fit’
with your stated requirements. Accordingly, we believe our proposal will demonstrate our ability
to provide an excellent solution and inspire you to place your trust in PKF Consulting Ltd.
PKF welcomes the opportunity to grow and enhance the partnership with ASDSP, as it is our belief
that PKF has the understanding of the ASDSP business, the right cultural alignment and the end-to-
end technical capability to deliver a robust, flexible, risk averse and cost effective flexible services.
In order to further strengthen our proposed solution to ASDSP and provide the right experience and
strong development capabilities, we are pleased to partner with Cedilla IT and Kikosi Ltd.
PKF is submitting a fully compliant, comprehensive response to ASDSP’s RFP, that will greatly
enhance the ability of ASDSP to deliver innovation and services that will support the business in this
time of cost constraint and in its future growth activities.
The PKF solution contained in this offer will provide ASDSP with:
We are committed to working collaboratively with ASDSP, leveraging our local resources to provide the
best possible fit to the ASDSP organization as required. PKF believes that ASDSP will derive
significant value from PKF’s response, through the ability to leverage our depth of skills and proven
services derived from our experience in the delivery of IT resources and solutions.
PKF Consulting Ltd and Cedilla IT Ltd have the Capability and Commitment for ASDSP MIS
Development, within a framework of World Class Standards.
PKF Consulting is pleased to partner with Cedilla IT and Kikosi Ltd for this engagement. More
details about our firm and our partners are given in the next sections.
PKF Consulting Ltd (PKFC) is the consulting arm of PKF Kenya and provides management
consultancy services in the fields of corporate financial and business advisory services,
human resources management, environmental audits and information technology.
Established 50 years ago, PKF Kenya is a part of PKF in the Eastern Africa region, which
provides a wide range of services including Audit and Assurance, Project Management
consultancy, and Tax Advisory across diverse industry and client profiles.
In Eastern Africa the firm has offices in Nairobi, Mombasa, Kisumu, Nakuru, Kampala, Dar -
Es-Salaam, and Kigali, and associated offices in Addis Ababa. In the region the firm comprises
of 14 partners, with a total staff force of over 500.
The firm prides itself in being an equal opportunity, multicultural firm with the majority of its
partners from East Africa. Our unique understanding of the local markets enables us to
provide holistic, innovative and relevant business solutions, taking into account the distinct
market forces and constraints that come into play within the region. Our capabilities are
further strengthened by strategic alliances with associates in the finance, information
technology and legal services sectors. High quality work and impeccable ethics in all our
dealings with clients, colleagues and stakeholders characterize our values and culture. We
combine this with a deliberately informal tone and a staff make up of dynamic rounded
individuals with a positive attitude and lifestyle.
We are proud of our flexibility and readiness to adapt and apply new and innovative solutions
to benefit our clients. This global perspective and local focus drives us forward to maintain
and enhance the quality of service that the market has come to expect from us for over four
decades.
Internationally, PKF Kenya is a member firm of the PKF International Network, an association
of over 230 member firms located over 440 offices in approximately 120 countries, employing
more than 15,000 partners and staff. Our global PKF firm’s turnover is in excess of US$ 2
billion. Our member firms share a commitment to providing clients with high-quality, partner-
led services that are tailored to meet clients’ own specific requirements.
In addition to contemporary accountancy services of audit and assurance, tax advisory and
corporate finance, PKF International specializes in the areas of business development and
diversification strategies, financial due diligence, project feasibility studies and computer
based financial forecasting, privatization, restructuring, profitability improvement and
efficiency studies. PKF also specializes in advising public sector organizations on reorganizing
their financial and administrative functions.
The global distribution of PKF member firms enables each firm to feel part of an integrated
international association while concentrating primarily on its own clients in the local market.
Worldwide, PKF enjoys an enviable reputation from dynamism, decisiveness and dedication,
and is regarded as an opinion former on local and global businesses.
All PKF member firms agree to adopt shared professional standards, develop and use
internationally developed technical manuals, interact through international training and staff
exchange programs, and share a common IT platform and resources for delivering standardized
solutions.
To support and guide clients to achieve success in their business by acting as their
trusted business advisors.
To provide quality, cost effective, personalized and innovative business solutions to meet
the changing needs of our clients.
Empower our manpower through continuous professional development to face the
dynamic global challenges.
We are committed to promoting high standards of discipline, excellence and ethics through
adherence to the firm’s quality standards and value charter and the laws of the country and the
profession.
We believe in recruiting and retaining sound and professional and support staff,
providing training and opportunities for growth in a stimulating and enabling
environment.
At PKF relationships are our top priority, and we strongly believe that good relationships
with our stakeholders are a pre-requisite to success
PKF has an efficient and effective in-house service delivery mechanism, capability, and approach
to work and expertise that will adequately respond to undertaking of this assignment. The
consultancy service that we provide to our clients takes participatory approach that incorporates
the inputs of the key process actors and stakeholders. The critical success factors and the key
features of our approach that will help in successful completion of internal audit consultancy:
Client first principle. PKF’s first responsibility is to the client. We measure our success
by the manner in which we meet our responsibility to our client and we define progress as
being more responsive to those who place their trust in us, our client.
Experience to perform the work efficiently and quickly. We have performed similar
assignments for various organizations and have already gathered useful information that
will help in our understanding of the issues in Project Management consultancy. The
relevant assignments we have undertaken are presented in section that follows.
A team of specialists focused on similar work. PKF provides a team of specialists
working under very proactive management and times scales to ensure that tasks run
parallel, and are properly integrated. Our teams of professionals understand what it takes
in the Project management services.
Comprehensive understanding of the assignment’s objectives and surrounding
environment. Our team comprises local expertise that have the knowledge of the
operating environment and have carried out similar assignments in East Africa.
PKF has experience in managing complex ICT consultancy and Project Management work in
various countries. Our areas of expertise in ensuring successful IT implementation services and
quality delivery include the following:
Gap Analysis
Vendor Management,
Project Management
Pre and Post Implementation Audits,
ICT Strategy and Roadmap development
Developing ICT policies, procedures and guidelines
Business Process change management
Application development and implementation
The success of similar past projects demonstrates that PKF has a record of achieving this. We
appreciate the need to adapt to the local environment and culture and pursue a consultative and
participatory process with local stakeholders in order that projects are appropriate, effective and
accepted. We seek to maintain an open dialogue and maintain appropriate confidentiality and
efficiency in bringing the objectives of our customers to a successful completion.
PKF is a firm of highly qualified and experienced consultants and have significant experience in
the public and private sectors. We provide consultancy services to a wide range of clients.
Our expertise includes:
1. Project Feasibility Studies: Preparation of project feasibility studies to ensure that
proposed ventures and expansion projects being undertaken are feasible, viable and
sustainable over the long run.
2. Long Term Business Planning: Formulation of business plans using a bottom up
participative approach, detailing;
The organization’s mission, objectives and goals,
Strategies of how to achieve these missions, objectives and goals
Setting out both financial and non-financial parameters in which the business will
operate;
3. Financial Analysis and Business Plans: Preparation of financial analysis models and
business plans for companies.
4. Finance Industry Consultancy: PKF is one of the world’s leading advisors to the
industry covering all aspects of developing, financing, buying and operations;
5. Business Valuations: Valuing businesses and their individual components. The type of
valuation depends on the nature of the purpose of the exercise such as acquisition,
restructuring, shareholder buyout, tax appeal or litigation;
6. Business Profitability & Cash Flow Management: Preparation of costs, revenue and
cash flow projections, financial and variance analysis, product costing, inventory
controls, and formulation of growth strategies. The aim is to re-engineer the data
structures and processes that generate management information, focusing on cost
reduction and identification of non-performing units;
7. Due Diligence: Involves an independent verification of the financial, legal and functional
aspects of a business to provide assurance to potential owners, partners or funders the
current state of the business;
8. Risk management: involves identifying business risks and managing them effectively
9. Raising finance: involves finding and securing finance from the most appropriate
sources including private equity firms.
11. Governance: Our services include public expenditure and financial accountability,
governance, policy advice and strategic planning.
12. Taxation: We help our clients to attain the highest levels of tax compliance.
13. Human Resource Consulting: This involves preparing strategic plans, carrying out
recruitment services, conducting job evaluation, capacity development and training,
organizational assessment, salary review and performance management.
Hospitality Sector;
Health Sector;
In seeking to broaden our ability to provide excellent solutions for our customers, PKF
Consulting has partnered with Cedilla IT Ltd and Kikosi Ltd.
In better meeting the Requirements of this RFP, we have partnered with Cedilla IT Ltd (Kenya).
Cedilla IT Ltd is a Kenyan IT and IT Enabled Services (IT/ITES) Consulting Company, established
in 2004.
Cedilla IT Ltd is a reputable Kenyan IT firm with experience in the Enterprise Collaboration and
Communication space.
Since 2004, Cedilla IT has provided solutions for Government, International NGO, Higher
Education, Banking, Media, Agri-business, Healthcare, and Telecommunications. The company has
an outstanding list of clients who have placed their confidence in our ability to deliver successful
outcomes.
These clients include: Ministry of Health, Ministry of Environment & Mineral Resources,
Kenya Medical Supplies Agency (KEMSA), TI-Kenya, Imperial Bank Ltd (Kenya & Uganda),
SNV Netherlands, WorldBank, DANIDA, UNIDO, IOM, Coffee Management Services, Pfizer,
Strathmore University, MYSA and LAP Trust.
Cedilla IT Ltd will provide Enterprise platform and integration services for ASDSP MIS
We provide focused solutions in delivering sustainable client value. Our top level team has helped
clients in developing strategies, efficiency improvement, and implementation of new management
methodologies, advanced IT systems, and Capacity Building programmes tailor made for
businesses.
Our Consulting offerings include: IT Strategy, Business Process re-engineering, Systems Audit, IT
Security Consulting, Training and Project Management
We create cost effective Enterprise Software Solutions based on technical expertise enabling
Small, Medium and Large Enterprises to achieve success with high quality, better efficiency and
greater productivity in their IT processes and implementations.
We help you think through your needs and work with you to develop configure and deploy
Enterprise, High Availability Scalable Solutions for on-premise or cloud deployments.
Research is at the heart of our Solution delivery process and we engage industry and subject
matter experts to ensure that our Solutions meet the highest quality industry standards.
We help you to plan, grow and structure your business for today’s highly collaborative Web, Social
and Mobile environment. We look at your business and help your business to navigate the ever
evolving Web opportunities, Social Media advancements as well as Mobile explosion.
With our unique collaborative approach, we offer solutions including: Web Portals for Intranet and
Extranet, Social Media Solutions and Mobile Solutions.
We provide Consulting and Support for High Performance Computing. We realize that optmimum
Application performance is a big deal and that is why we have invested in skills to enable us to
offer you Solutions designed to ensure that you get the most value, performance, and reliability
We offer Infrastructure Consulting to achieve High Availability, Scalability, Disaster Recovery and
Business Continuity
We are guided by simple yet powerful values that guide our interaction with our people, clients
and community:
Cedilla IT Ltd is has 11 years Consulting experience in IT and IT Enabled Services (IT/ITES)
across various sectors including: Government, International NGO, Higher Education, Banking,
Media, Agri-business, Healthcare, and Telecommunications.
We have the necessary skills, and experience required to deliver IT and IT Enabled Services and
have a Team of Experts who have skills and experience in:
Project Management
Delivery and Systems Support of Enterprise Systems
Training/ Capacity Building
We have a business-oriented approach tailored to your unique operating objectives, needs and
risks. We have a commitment to outstanding service. We strive to adopt a consultative and
collaborative approach with full, open and continuous sharing of information.
Partner Description
Physical Address
Devson Court, Ground Floor,
Argwings Kodhek Close, Hurlingham,
Nairobi, KENYA.
We have the necessary skills, and experience required to deliver the ASDSP MIS. Assignments
that best illustrate our experience include:
Training of Ministry Staff, District Staff and Water Service Board Staff, and Project
Sponsor Staff
Project Components:
Schema design, Research / data collection of information on various actors across
47 counties in Natural Resources, Environment, and Climate Change
Software Development for National Resource Management Programme (NRMP)
database, a web database for entities in Natural Resources, Environment, and Climate
Change in Kenya
Data uploading into NRMP Database
Training of Ministry Staff
5) UNIDO / IOM
Project Management Support Services including Capacity Building in ICT,
Entrepreneurship and Governance and Business Support/ Mentorship
6) DANIDA / Ministry of Environment & Mineral Resources
Development of Natural Resource Management Programme (NRMP) Database
7) TI-Kenya
Development of Mobile Drug Tracking System (MDTS)
8) LAP Trust
Systems Audit of Car Park System
9) MYSA – Mathare Youth Sports Association
System Audit of Computerized Accounting System and Training - ICT, Governance, Risk &
Compliance
10) Karirana Tea Estates
Development of Website
11) NEPARC
Development of Website
12) Pfizer
Development of Multilingual (English/ French) Conference CD Pack
13) Coffee Management Services
Development and Hosting of Website
14) Economic Credit Traders
Development of Management Information System (MIS)
15) Huruma Nursing Home
Development of Hospital Management Information System (HMIS)
2.6.1 ABOUT US
Started in 2008, we are an innovative I.T. solutions agency, based in Nairobi that is focused on
taking different brands and entities to the next level through specialized provision of technological
and consultative services.
Our Vision:
“To be the leading provider of innovative ICT solutions in East and Central Africa.”
Our Mission:
“Providing our clients with the highest quality of ICT services and delivering practical, simple, user
friendly products and solutions to our clients. “
Kikosi Limited has been at the forefront of providing quality I.T. products and services through
web sites, digital marketing campaigns and business solutions for both the private and public
sector. Our versatile client range has made us competent enough to provide I.T. solutions to
different entities while maintaining world class quality standards. Our clients range from
Individuals to SMEs, from NGOs to government agencies.
In June 2013, Kikosi Limited was rebranded from Kikosi Concepts to Kikosi Limited. This
transition from a partnership to a Limited Company, registered under Kenya’s Company Act,
allowed us to expand our reach and accommodate bigger responsibilities that had previously
eluded us.
Today, Kikosi simply stands as a Private Limited company that provides technology integrated
business solutions that enhance customer accessibility and connection.
What distinguish us from other agencies is our professionalism and our willingness to go the
extra mile to achieve the best results for our clients.
INDUSTRY RECOGNITION
Kikosi Limited, although relatively new, has been able to get recognitions that have enhanced its
awareness as a brand.
Individual Recognitions
Gabriel Kimotho
Founder and Developer of the Winning team of Garage48 Nairobi (2011).
Successfully completed and won the Garage48 Nairobi edition to create a viable
application in 48 hours.
Listed as one of the top 50 Growing IT Entrepreneurs.
Listed for top 100 Enablis ILO Business plan competition.
WEB HOSTING
Our partnership with different hosting companies ensures that we provide quality and affordable
hosting plans for different clients. The criteria used in our hosting plans are based on 3 core
aspects:
Customer & System needs
System needs are the core basis for our hosting plan recommendations. Systems that have high
resource demands tend to require more comprehensive hosting plans. We also have different
plans based on the customer’s needs. More often than not, these needs revolve around the size of
the organization i.e. NGOs may have a different plan from SMEs
Financial Power
We try to provide the cheapest hosting plans for our clientele based on their financial capabilities.
We have different financial plans that come with different hosting packages.
Duration for intended hosting.
The use of mobile applications has become a vital aspect for most business solutions in the globe
today. Their use ranges from marketing capabilities to business functionalities. We have therefore
consistently tried to position ourselves at the top of the mobile development service. We do this by
offering highly customized designs that are achieved through working closely with our customers.
We pride ourselves in producing quality mobile applications on the following platforms: Android,
Windows Phone, BlackBerry OS and iOS.
The nature and capacity of the projects that we have worked on has enabled us to acquire
efficient project management skills. These skills ensure that we perform projects in a manner that
is:
Cost effective
Hedges risk
Highly productive
Timely
We work hand in hand with our clients to ensure projects are run smoothly and the organization's
goals are met.
GEOGRAPHICAL INFORMATION SYSTEM (GIS) ENGINEERING
As GIS continues to evolve perpetually and predominantly becoming integrated into enterprise IT,
we can help you get the most out of your investments in geospatial technology. By fully grasping
the definition and essence ofGIS engineering we have been able to perform specialized research
that is geared towards the comprehension of this concept in its entirety. We believe that this is the
most fundamental step in our efforts to become a market leader in this particular field.
Furthermore, we have taken the initiative of recruiting highly experienced personnel who are very
competent in this particular field. An amalgamation of these recruits and our preexisting
experience has allowed us to create a respectable arsenal of expertise in this field.
In summary, our drive to perfect our provision of services has enabled us to possess the ability to
create easy to use GISs that can easily be integrated with a variety of systems.
SOFTWARE DEVELOPMENT
We at Kikosi limited believe in high end products on all fronts. Being a provider of I.T. business
solutions primarily, we have magnified our emphasis on quality software. All of our software is
engineered to perfection while using our clients as our focal point. Our years of experience in
software development have enabled us to catapult ourselves in a direction that ensures customer
satisfaction is vital. Our existing and growing portfolio is a testimony of our accrued expertise in
software development.
What is search engine marketing? It is the promotion of websites by increasing their visibility in
search engine (such as, Google, Bing and Yahoo!) results pages (SERPs) through optimization and
advertising.
Search engines connect billions of people around the globe by offering a dynamic range of tools
and search marketing solutions for businesses to connect with target customers and other
stakeholders. To keep up with the every growing competitive nature of business environments it is
crucial for organizations to optimize the use of search engine as an effective marketing
mechanism.
Our paid search strategy is highly tailored to deliver your campaigns whose success is defined by
improvement and perfection of core growth factors of an organization. Furthermore, we specialize
in A/B split testing and Multivariate Analysis that ensures that we not only drive results but also
know how to extract value for you from every cent of your media budget.
QUALITY CONTROL
All our products go through high level testing using recommended industry testing techniques
and top notch project management standards.
RESEARCH
We constantly do research to improve the quality of our products and services. New technological
designs applied to our product range ensure a consistent, vibrant and exciting variety for our
customers.
We are aware of our role in the communities in which we operate in and we intend to give back to
the community by developing ICT programs that will empower the youth with software
development skills .This ensures that we are one step closer to achieving Vision 2030.
SMART COUNTY
Smart County is an automated revenue collection system that is designed to facilitate and
enhance the collection of revenue by local authorities. It is copyrighted in accordance with The
Kenya Copyright Board. It supports collection of funds in the following revenue streams:
Smart County is structured and built around three core principles: accountability, efficiency and
most importantly transparency. The following features ensure that these principles are satisfied
Enhanced Security
The security of the transactions undertaken by the users of any system is crucial. That is why
Smart County incorporates high grade data encryption algorithms and anti-fraud mechanism in
order to guarantee security. Its firewalls make it largely immune to cyber-attacks. Finally, all data
communication is transmitted via bank level 256-bit HTTPS secured channels.
Smart County enhances accountability using role based permissions i.e. different users of the
system are awarded different levels of access, rights and privileges depending on their
responsibilities. For example, is a local authority’s attendant allowed to reverse a transaction? You
decide, and Smart County will implement your command.
The fundamental premise for the existence of Smart County is to ensure secure cash flow. Its
integration with systems, such as IFMIS, enables it to automatically transfer funds to County
accounts based on an auto-schedule. It also allows authorized personnel to transfer funds to
relevant accounts.
Smart County sends the users of the system instant payment alerts in the form of SMSs and/or
E-Mails upon receipt of payments. Once the payment has been confirmed, an e-receipt is sent to
the relevant payer. Each e-receipt has a number that is unique to a particular transaction.
Smart County also sends outs reminders to different users. This way, individuals are not caught
off guard when they are required to make certain payments.
Business Intelligence
Smart County offers certain tools which are helpful in analyzing and understanding the
performance and trends of different revenue streams. With the use reports for example, Local
authorities are able to gather, view and analyze customized information regarding all payment and
transactions done by Smart County
Smart County allows individuals to export information in formats such as PDF and Excel. One
can even print or e-mail customized reports directly from Smart County.
All the transactions done by Smart County are stored in a server, whose data is mirrored on
another sever. This ensures data is never lost in case of hardware and/or data failures.
Smart County has a user-friendly interface which complements its easy to use design .Our
developers are always working towards simplifying and improving the user’s experience .Kikosi
Limited is always open to positive and negative feedback in our efforts to achieve a perfect user
experience.
Smart County has a specialized module that can allow it to be integrated with existing systems
such as: ERPs, IFMIS, IPPD, G-Pay, LAIFOMS and SMS Gateway Systems.
Smart County Integrated Payments Module supports ALL mobile money channels i.e. M-PESA,
Airtel Money, YuCash and Orange Money.
The Smart County Client Manager allows you to search and group your customers based on how
much they spend, what they usually spend on or when they made their payments. This way, Local
Authorities are able to specialize and customize their services according to specific clientele.
24/7 Support
Kikosi Limited offers 24/7 support for all Smart County services. Kikosi Limited is dedicated to
providing personalized support at all times
AGENTS PAY
This was a bulk payment system used to pay election candidate’s Agents
.This system eliminated double payments to one agent and provided reports
to eliminate corruption and create transparency
KAMATAKAB
3 CONSORTIUM’S REFERENCES
Ngong Lane, off Ngong Road, Aug 2013– 9 months + 1 year Kshs 1.988 Million
P. O. Box 30776, 00100, Apr 2014, and
Nairobi, KENYA. Jan–Dec 2015
Development of Water and Sanitation (WASH) Software– an M&E Platform for tracking progress
for Community Led Total Sanitation (CLTS) campaign for Open Defecation Free (ODF) progress
tracking across Kenya.
Ngong Lane, off Ngong Road, Nov 2012 – 7 months Kshs 2.61 Million
P. O. Box 30776, 00100, May 2013
Nairobi, KENYA.
Development of Online Project Tracking Tool (OPTT), a countrywide Water, Sanitation and
Hygiene (WASH) Monitoring and Evaluation (M&E) System for Tracking Water projects cycle from
Proposal preparation at community level, escalation to District Water Officers, approval and
funding by WSTF and Donors and project execution tracking.
Grant Management/ Project Funding through WSTF (Water Services Trust Fund)
Project Progress Monitoring by Project Sponsors/ donors eg. SNV/UNICEF
Training of Ministry Staff, District Staff and Water Service Board Staff, and Project
Sponsor Staff
Development of a Mobile Drug Tracking System (MDTS), a mobile application allowing Citizens
and Health Facilities in Health Governance and Accountability through medicine tracking, and
reporting on service delivery.
NHIF Building, 12th Floor, Jan 2011 7 months Kshs 1.3275 Million
P.O. Box 30126-00100,
Nairobi, KENYA.
Name of Senior Staff (Project Director/Coordinator, Team Leader) Involved and Functions
Performed:
Our Staff Provided Project Full Project Delivery of the Projects including:
1) System Analysis
User Requirements Gathering
Name of Senior Staff (Project Director/Coordinator, Team Leader) Involved and Functions
Performed:
To design, develop and implement an eFish information management system (fish market
information systems), for the fishing industry in lake victoria region in Kenya
Our Staff Provided Project Full Project Delivery of the Projects including:
Description of Actual Services Provided by Your Staff:
1) Feasibility study
2) Requirements gathering and analysis
3) System design and development
4) System testing and implementation
(Authorized Representative)
1) Scope
PKF Consulting/ Cedilla IT will have the opportunity to conduct a detailed assessment
to validate the scope of work.
Any changes to the application code or additions in the form of reports, interfaces,
customizations and enhancements will be addressed through Change Orders.
A separate fit-gap exercise will be conducted for each phase.
2) Solution
The solution will be sufficiently documented and this documentation will be shared
with the implementation team
Business Process Re-engineering and Change Management will be specific to the
processes implementation as required by this assignment
If required PKF Consulting/ Cedilla IT can tailor the project management methodology
to the client’s existing methodology. The details around the methodology and
governance will be finalized during the project set-up phase.
The client will be responsible for business readiness related initiatives.
It is assumed that business decisions and conflicts are addressed expeditiously
4) Role related
PKF Consulting/ Cedilla IT will share responsibility for meeting all deliverables of the
implementation as dictated by the Project Management Office. The client will be equally
responsible for project management and would be driving the project along with PKF
Consulting/ Cedilla IT resources.
The client shall provide connectivity to its other Systems/Servers as required for the
PKF Consulting/ Cedilla IT Onsite/Offsite Resources.
The client will have a Project Manager who will jointly work with the PKF Consulting/
Cedilla IT Project Manager to keep the project on time and budget.
PKF Consulting/ Cedilla IT and the client Team Members will adhere to the project
time lines set by the Project Management Office.
The client will respond to requests for information or action on any project-related
matters, with adequate detail for making informed decisions within 3 business days
from the time of request.
PKF Consulting/ Cedilla IT will dedicate Functional Team Members and Technical
resources for the entire project as suggested in the staffing model. The client will
ensure that there is adequate IT and Business participation during all the phases of
the project.
The client is responsible for providing the data in the format requested by PKF
Consulting/ Cedilla IT
PKF Consulting/ Cedilla IT will work with the client for data cleansing and data
consolidation of data to be loaded onto the System during implementation phase.
The workstations and workplace for the onsite consultants will be provided by The
client
Onsite-offsite delivery model may be leveraged for cost effective delivery
The training of the client core team is covered as a part of implementation. The project
will use a ‘Train the trainer’ approach. The client core team will be responsible for
subsequent training.
Hardware, infrastructure, and the client business and IT staff costs not included in the
estimation
The proposed project plan in this response is based on the available information and
requirements. This may undergo change with any additional information received
during the subsequent discussions. The project plan will be base lined during the
project set-up phase.
The Table below shows how our Solution meets your Specifics Requirements.
Effective and robust Project Management is critical in delivering ASDSP MIS. Our Project
Management Approach (PMA) focuses on delivering the project within the parameters of time, cost
and quality, but also addresses risk management and benefits realization where appropriate.
We developed our project management approach based on a universally accepted and effective
project management framework called the Project Management Body of Knowledge (PMBOK).
PMBOK was developed by the Project Management Institute (PMI), the recognized world leader in
developing project management standards and techniques.
Our PMA guides our project managers through the short initiation phase, with a roadmap
through the project management knowledge areas that are applicable for the nature of project risk
assessments (Organization, Logistics, Communications, Time, Cost/Financials, Risk,
Issues/Change, Scope, and Quality Management).
Within this Project, our PMA will help enable the ASDSP MIS to be developed on time and within
budget by:
i) Providing for the structured application of knowledge, skills, tools, and detailed procedures
to project activities.
ii) Providing a common language for practitioners and organizations working together on an
engagement.
iii) Mitigating risk exposure and managing project scope.
The comprehensive nature of our project management approach addresses the key elements to
guide the risk management review engagements to a successful conclusion.
6.2 METHODOLOGY
The project management activities in each phase of our approach are organized into our proven
methodology workflows:
INCEPTION
•Project Definition
EXECUTION
DELIVERY PHASE
At Inception, we shall document and approve the objectives, scope, approach, deliverables,
timelines, communication structures and expectations for the project.
a) Project Definition
Kick-off Meetings for planning and scoping
Based on the requirements and gaps identified, recommendations will be made for ASDSP MIS
development, to include:
o Systems Requirements and Technical Specifications
o Data access and sharing protocols
o Capacity Building requirements for sound management of ASDSP MIS
c) SRS Report
Systems Requirements Specification
At Execution, we will undertake activities outlined in the Inception Report to ensure achievement
of project objectives.
Development aspects shall focus on Functional and Technical aspects to ensure good User
Experience for both online and offline use on PC as well as Mobile Devices.
We shall take the functional ASDSP MIS through a pilot period of 1 month, as we monitor
system performance and collect feedback for adjustments to be made.
ASDSP MIS should be based on a common platform, standards and application for normalization
across all user groups providing a common framework to build and deploy scalable and
extendable solutions that meet the diverse requirements. ASDSP MIS should use a minimal
number of components, each of which lends itself to developing a common application framework.
This application framework will enable unified functionality across all modules while still allowing
customization as required.
• User Profile
Management
• Finance and
Administration
ASDSP MIS should lend itself to scalability and provide for extensibility of functionality to meet
the specific Reporting needs, even as needs change over time. As the framework is developed over
common infrastructure and platforms, it will provide for localized requirements including multi-
lingual translation services and common operational utilities.
ASDSP MIS
Administration
Data exchange
with 3rd party
Systems
Data Store
The System Functional Architecture provides a scheme which controls Process workflows.
Once a user logs in successfully, they will get access to the relevant user interface:
A. User level – Perform tasks according to user rights and privileges for Users
B. Management – Access Enterprise level Executive Reports and Analysis.
C. Administrator - Has universal system access, managing users, managing system
configuration, performing system maintenance tasks etc.
3rd party systems can link to ASDSP MIS and exchange data via an API interface. This allows
current and future systems linkages to ASDSP MIS providing great flexibility for system use.
Presentation Tier
Desktop Laptop Mobile (Web,
(Web https) SMS, USSD) Access
(Web https)
3rdparty modes to
Systems ASDSP
MIS
Business Tier
Primary Data Replication
Cloud Business Data Centre
Centre Nodes
Engine Nodes
Cloud
Management Data Tier
Primary Cloud Database Replication
Console
Node Nodes Nodes
We propose User Interface (UI) components using adaptive templates that render optimally
for PC and Mobile form factor devices.
ASDSP MIS will be deployed on a Cloud High Availability Redundant Architecture with Backup.
We propose to deploy the Application Server on several nodes as follows:
Primary Primary Data ASDSP MIS: Java, HTML5, CSS3, XML, Web
Centre Nodes Services
Application Server: Apache Tomcat
Operating System: Linux Server / Windows Server
Replication/ Replication Data ASDSP MIS: Java, HTML5, CSS3, XML, Web
Backup Centre Nodes Services
Application Server: Apache Tomcat
Operating System: Linux Server / Windows Server
The Master-Slave configuration ensures that there is no single-point of failure. The nodes are
placed in different server locations, and when a Master node fails, a slave node becomes the New
Master, thus ensuring that the Business Continuity is enabled, with minimal latency.
The Data tier shall use a Clustered Database Management System using PostgreSQL. This will
enable users to meet the database challenges of exploding data volumes for next generation web,
cloud, and communications services with uncompromising scalability, uptime and agility.
Databases will be deployed on Cloud High Availability Redundant Architecture with Backup, on
multiple nodes as follows:
6.4.1 OVERVIEW
ASDSP MIS is based on stable and secure infrastructure and we have built in safeguards to
protect information. Unique requirements will be captured through customization to suit the way
you work. From simple things like having your own brand colours and logo, to more complex
software adaptions, language options, and security options, we will work with you to make sure
you get the maximum benefit from the ASDSP MIS.
A good understanding of the following definitions, are the basis upon which the system can
accommodate definitions, amendments and for data analysis.
1. Organization Units – These represent the hierarchical ordering and relationship for
reporting units.
We will have NPS at the Apex with the CCUs and lower levels coming beneath it.
2. Data Elements - Data elements are facts or statistics that can be captured and analysed.
Example: What is the Number of Citizens covered by a particular Value Chain Programme?
Percentages
Totals
Difference
This will be set up for all the required outcomes and indicators in the ASDSP log frame.
With Organization Units defined, and Data Elements created, we enter information in two parts:
Forms for data are generated by the System Administrator. Forms should be adjustable to include
more data elements and indicators. With the adjustments, new Forms can be generated.
The ASDSP MIS should be accessed from a variety of devices. The feature set is shown below:
Mobile Tablet Android, iOS, Data entry –Baseline and Follow up Data
Windows 8 Multimedia upload - Files, Photos, Video
Logging of - GPS location, Date, Time
Percentages
Totals
Difference
Data Validation Rules can be defined and Data Analysis performed on data in the System to
ascertain the data quality. This will help the user to better carry out Data verification checks as
they can quickly zero in on problematic areas.
6.4.2.5 Reports
Various reports can be obtained from the System including:
Report Formats include: Charts (Line, Bar etc), Lists and Tables
Reports can be output/ exported to various formats including Excel and PDF.
Groups are containers for user accounts and dictate the permissions that users have on the site
depending on their group membership. Users can be members of multiple groups.
Complete the form presented on the screen with the name for the group, once you are happy with
the name select Create Group.
To add users to a group locate the group you wish to add users to, click the next to the group
name, then select the edit button on the user list for this group.
Once you select the edit button, you will be able to add a user. Once done with the changes made
click to save.
In order to provide users with access to areas within your site, the groups need to be granted
access to the desired areas.
Locate the group you wish to modify, click on the name, then select the Permissions. From here
you will see the areas that the group currently has access to (if any) – by default new groups will
not have access to any areas on the site.
When you have finished modifying permissions for this group select the tick symbol to save the
changes.
To edit the name of a group, click next to it, select Details, click the edit button and rename the
group click on the tick symbol to save the changes.
To remove a group, click to the right of the group name, and select “Delete”.
Each individual who accesses the ASDSP MIS will need their own unique username and email
account, in this section we will explain how to add, remove and modify user accounts.
To add a user to or remove a user from a group, navigate to the users section of Administration,
locate the user and click to the right of the user name.
Select the edit button, and tap next to any group you wish the user to be a member of or the
reverse if you wish to remove them from a group.
To remove a user navigate to the user area of Administration, locate the user account, click to the
right of the user name, then click remove.
To edit the details of a user account, locate the user account, click details, select the edit button
and modify details as desired. When you have made the changes, click to save changes.
ASDSP MIS will include an integrated Financial and Administration module that works with the
rest of the System.
The Finance and Administration function shall be both at the NPS as well as at the CCUs.
6.4.5 MULTI-LINGUALIZATION
The System is available for use with the following Language Translations:
English
Swahili
Users are able to choose their language of use and be presented with the System in the chosen
language.
This covers:
Web Menus
Mobile App Menus
Training will be delivered Onsite with group and one-on-one training as appropriate.
In addition, we shall provide Manuals as well as online resources (including Web Documentation,
and PDF documents) with user guides and other resources.
We shall make use of Client Training Facilities for classroom-style lab-Training. In addition, we
can also use Off-site Training Facilities as per Client request/ convenience.
User Topics
Introduction
Organizational Structure– National Programme Secretariat (NPS) and County Coordinating
Units (CCUs)
Value Chain Data Reporting Tools
GIS/ GPS Geo-reference data
Mobile Data Reporting
Off-line Data Reporting and Synchronization
Aggregation, Reporting and Analysis
6.6.1 SECURITY
1. Security
Our deployment will be done on with DMZ Configuration.
A demilitarized zone (DMZ) refers to a server that is isolated by firewalls from both the Internet
and the intranet, and which acts a buffer between them. The firewalls that separate DMZ
zones provide two essential functions:
Our Secure SalamaCloud Data Centre runs with a DMZ (Demilitarized Zone) configuration
with Secured through FireWall, SSL and Secure Networking.
4. Encryption
While data is in transit it is encrypted (256-bit) and secured using SSL including
synchronisation. We ensures that any data stored on the device is encrypted using a
temporary security token provided by our servers.
5. Two-Factor Authentication
Two factor Authentication can be added to add another layer of security and is delivered as a
soft token or text message.
6. Database Security
Databases will use external authentication with existing security infrastructures, including
Linux Pluggable Authentication Modules (PAM) and Windows Active Directory. By
authenticating users from centralized directories, organizations can implement Single Sign
On. The same user names, passwords and permissions can be used.
7. Access Control
System Administrators will set up Users and Groups to ensure role based access to backend
functions.
Our Solution will ensure that Data Collected is used within the Provisions of the Kenyan Law and
that Privacy is protected. Public users of the System via Privacy Policy published on the website.
The Data Protection Bill of 2013 is not yet law. However, Article 31 (c) and (d) of the Constitution
of Kenya 2010 protects the right to privacy of Kenyans.
Our Solution complies with the Constitution of Kenya 2010, Article 31 on Privacy:
Every person has the right to privacy, which includes the right not to have -
(c) information relating to their family or private affairs unnecessarily required or revealed; or
(d) the privacy of their communications infringed.
Principles of data protection that guide the application of the Act – Section 4, Page 6
Person collecting personal data must ensure that the data subject is aware of the following:
(section 7)
* For those who have already collected personal data through a procedure that meets this criteria,
no need to go over the procedure again - section 7(4)
* If it is not practicable to comply with the above before collecting the info, then compliance can be
reasonably soon after collecting the info – section 7(3)(a)
6.6.2.2.4 Exceptions
where an agency ‘avails personal data in good faith’, no court proceedings may be brought
against it for any consequences of availing the data
Where an agency keeps personal data or where a person believes that an agency is keeping his
personal data in a readily retrievable form
Personal data not to be used commercially except if it is authorised by law or the consent
of the data subject has been obtained.
Application/system related issues are first raised with a member of the Cedilla IT front line
support team with the objective of first call resolution. Should the problem not be resolved upon
first contact, the problem will be escalated to the appropriate teams within Cedilla IT (Product
Development team, Application Development team or Infrastructure team). After a resolution has
been found the fix will be tested internally via the UAT environment prior to the updates being
added to the live environment. The client will be kept up to date with the progress of the fix by the
Cedilla IT support team from first contact through to problem resolution.
A notification of planned downtime/maintenance will be sent at least 2 working days prior to any
work taking place. All changes that have the potential to cause application/system unavailability
are made outside of standard business hours and mostly over weekends, with the exception of
priority bug fixes.
Our Technical support operates between the hours of 8:00AM and 5:00PM EAT Monday to Friday
excluding Public Holidays. This is the “Support Period”.
We provide a variety of ways for users to request help or otherwise make inquiries.
Email: support@cedilla-it.com
Telephone: +254-20-2345-142
Severity categories and response times are as follows. Response times are applicable within the
Technical Support Period and as such may carry over from one day’s period to another.
Priority #1 - assigned to outages that keep the Client from being able to access their
ASDSP MIS application.
Priority #2 - assigned to a situation that slows a Clients response time or limits the
functions of one of the applications.
Priority #3 - assigned to a general question.
Resolution times cannot be guaranteed as these will vary depending upon the nature of individual
issues. Cedilla IT will attempt to resolve any issue as quickly and efficiently as possible using its
commercial best endeavors.
The escalation route within Cedilla IT for each priority level is:
2 Felix Obare
Cedilla IT Ltd
Tel: +254-20-2345142
Cell: +254-720-730035
felix.obare@cedilla-it.com
3 Conrad Siteyi,
Director
Cedilla IT Ltd
Tel: +254-20-2345142
Cell: +254-720-547727
conrad.siteyi@cedilla-it.com
We will provide the following maintenance and upgrades to the application software under the
agreement:
1) Hand over Intellectual Property Rights related to the customization to Client, including all
related designs and all relevant further documentation or propose an agreeable escrow
contractual agreement.
2) Grant to the Client license to access and use the Software, including all inventions, designs,
and marks embodied in the Software.
o Fully paid up and irrevocable (except that it shall terminate if the Contract terminates
in which case the blame is on the bidder)
o Valid for use within the processes of Client, within the volume restrictions of the
license structure
5) Client’s right to audit Standard Software will be subject to the following terms:
o Cedilla IT allows, under a pre-specified procedure and solely for the purpose of
auditing the Standard Software, execution of embedded software functions under
Cedilla IT’s control, and unencumbered transmission of resulting information on
software usage.
o Cedilla IT will not include programming in Software that restricts and/or limits access
to certain features, functionality or capacity of such Software subject to the Purchaser
making payments or for other self-help or retaliatory measures
We bring you mix of relevant qualifications, skills and experience in: Project Management,
Development and Support of Enterprise Web Applications and Training/ Capacity Building.
Our team has experts with skills and experience in delivery of world class projects, having worked
in different industries which include Government, International NGO, Higher Education, Banking,
Media, Agri-business, Healthcare, and Telecommunications.
Our proposed team is balanced with 3 women out of the Total 9-member Team (i.e. 33%).
Felix Owili Quality Assurance Design and execute test plans document test results
Analyst Ensure compliance with programming best practices, web
standards
Implement application designs, create queries, scripts,
web pages and other deliverables
Perform reviews, walkthroughs, or inspections
Key Qualifications
Skills and demonstrated experience include: Technology Consulting, Project Management,
Oracle systems presales
Over 16 years of comprehensive experience in the areas of Sales, Consulting & Program
Management
Currently associated with an African MNC IT Services Company Techno Brain Corporation, Kenya
as head of Oracle Practice.
Oracle Practice Presales, Business Development and Strategy Lead – Leads coordinated effort
for bid management and product strategy and related activities like knowledge management,
quality assurance, presentations, proposals etc in the Oracle practice areas.
Oracle Practice Solutions Lead – Leading Solution creation and coordination for all Oracle
practice proposals.
Presales Vertical lead – Performed the role of vertical lead for all presales activities of the tech &
consumer vertical and ensuring quality delivery of RFQs/RFPs and RFIs. Additionally
performing the role of Bid Director for very large deals of over $5 M.
Strategy / Ideation, Initiation, Hunting, Grooming and Farming. Working with the key ERP
practice and Region marketing leaders to spearhead pipeline impact strategies.
Devising, Managing and supporting key go-to-market plans around ERP Applications.
Replicating adoption of best practices on global scales, enabling key sales teams for go-to-market
strategies to drive SMB sales and enterprise sales with strategic approaches.
Enabler for country marketing leads for leveraging global best practices and approaches
Focus on pipeline impact approaches working with select growth market countries.
Helping devise, enable Multi-Million Dollar worth of direct pipeline generation through active
market programs.
Proficient in Retail, insurance and Finance domains. Expertise in Oracle Apps ERP Projects
An ambassador of Change with the distinction of leading successful business process re-
structuring initiatives and implementation of business solutions within preset budgets and
deadlines.
Possess broad competence in strategic management of technical matters with the distinction of
launching and driving new initiatives, managing portfolio of projects and achieving
organizational objectives.
Stakeholder Management: Proficient in leading dedicated teams for running successful process
operations and experience of developing procedures and service standards for business
excellence.
Project Management: Ability to plan, organize, and direct the testing of emergency response,
recovery support, and business resumption procedures.
An effective leader with distinguished abilities in end-to-end project management, giving onsite
and offsite presentations, custom designing business solutions and motivating team members to
maintain deliverables as per SLAs.
Education
Academic Qualifications
Executive Management Program at Indian Institute of Management (IIM), Calcutta
BTech. in Computer Sciences Technology from MIT (Manipal Institute of Technology,
Karnataka, India
Professional Qualifications
Certified Project Management Professional (PMP) from PMI, USA.
Employment Record
Position From To
Implementer and developer ,MAARs Software, INDIA Aug 1998 0ct 1999
Certification:
I, the undersigned, certify that these data correctly describe me, my qualifications, and my
experience.
Mathan Sathyanarayanan
Date: 7th April 2015
[Signature of Staff Member]
Key Qualifications
An experienced Project Management Professional with 14 years IT/ITES Experience, with 11years
carrying out Project Management on Information Technology Projects.
Managed IT/ITES Projects across various sectors which include: Public Sector, International
NGO, Financial Services, Higher Education, Media, Agri-business, Healthcare and
Telecommunications.
Education
Academic Qualifications
BTech. Production Engineering, Moi University, 2001
Kenya Certificate of Secondary Education (KCSE), Grade A-; Lenana School, 1994
Professional Qualifications
Modular Course in Supply Chain Management (SCM), International Trade Centre, 2012
Certified Information Systems Auditor (CISA), Strathmore University, 2004
Diploma, Management Information Systems, Strathmore University, 1996
Employment Record
Position From To
Certification:
I, the undersigned, certify that these data correctly describe me, my qualifications, and my
experience.
Key Qualifications
ICT Project Experience in:
System Analysis
Software Development
Process Change Management
ICT Training
Education
BSc. Software Engineering, 2nd Class Upper Division, Baraton University, 2009
Diploma Computer Technology, JKUAT, 2006
Kenya Certificate of Secondary Education (KCSE), Mean Grade B, Nairobi School, 2002
Employment Record
Position From To
Business Systems Analyst, Soft Call Communication Ltd, KENYA 2011 2012
Certification:
I, the undersigned, certify that these data correctly describe me, my qualifications, and my
experience.
Key Qualifications
ICT Project Experience in:
Database Design
Software Development
ICT Training
ICT Consultancy
Technologies
Network / Operating Systems – Linux, LAN/ WAN installation and Support
Databases: MySQL, PostgreSQL, Oracle, SQL Server, Ms Access
Software Development: PHP, Java, C++
Web: HTML, JavaScript, VBScript, PHP, ASP, XML, Apache, IIS, Dream weaver,
Photoshop, CorelDraw
Office: Ms Office, Adobe CS3, Ms Project
Mobile Application: Android, J2ME , iOS
Education:
Academic
MSc., Mobile Telecommunication and Innovation, Strathmore University ,2015
BSc., Computer Science, Masinde Muliro University of Science and Technology
University, 2009
Kenya Certificate of Secondary Education (KCSE), Mean Grade A-; Kisumu Boys High
School, 2003
Professional
Certified Cable TV installer, Zuku Academy , 2011
Certified Ethical Hacker ,Strathmore University ,2014
Employment Record:
Position From To
IT Consultant, PKF Consulting Limited Nov 2014 Present
Fiber Engineer, Talek and Light Company Limited Jan 2014 October 2014
Software Developer, MicroCare Limited Oct 2013 January 2014
ICT Expert, German international corporation June 2011 September 2013
System Developer, MyIT Provider July 2009 June 2011
Certification:
I, the undersigned, certify that these data correctly describe me, my qualifications, and my
experience.
Key Qualifications
ICT Project Experience in:
GIS/ Web Systems Development
GIS Systems Documentation and Training
CBO Projects
Technical Skills:
O/S Platforms – Linux, Android, Windows 2003 Server
Mobile, Web & Software Development – Android, Coldfusion, HTML, JavaScript, PHP,
CSS, XML; PHP, Java, Visual Basic; MySQL;
GIS - ArcGIS, QGIS, Mapserver, Openlayers, k-map
Media - Gimp, Photoshop, Dia
Office: Ms Office, Ms Project, Lotus Notes, AutoCAD, QCAD
Education:
Bachelor of Science, Surveying and Photogrammetry, University of Nairobi, 1999 –
2004
Management Information Systems Higher Diploma (IMIS), Strathmore University, 2001
Employment Record
Position From To
Project Coordinator, Africa Adaptation Programme(AAP) , United Jan 2011 Dec 2012
Nations Industrial Development Organization, UNIDO (KENYA)
Renewable Energy Consultant, United Nations Industrial Oct 2008 Dec 2012
Development Organization, UNIDO (KENYA)
E-Commerce Solutions Developer, Mamamikes LLC (KENYA) Apr 2005 Sep 2008
Certification
I, the undersigned, certify that these data correctly describe me, my qualifications, and my
experience.
Kenya
LANGUAGES
PKF Consulting Ltd was appointed by to conduct a Systems Security Audit for DirectLine
Assurance. Paul was an I.T Audit Assistant on the assignment.
PKF Consulting Ltd was appointed by Old Mutual Co Ltd to conduct a Due Diligence of Faulu
Kenya DTM Ltd. Paul was the lead I.T consultant on the assignment.
PKF Consulting Limited was contracted to carry out a project audit on a PCA agreement
between UNICEF Kenya and International Rescue Committee Kenya to supply training on
healthcare in Northern Kenya. Paul was an audit assistant on the scoping and field work data
collection of the assignment.
CERTIFICATION
I, the undersigned, certify that to the best of my knowledge and belief, this CV correctly describes
myself, my qualifications and my experience. I understand that any wilful misstatements
described herein may lead to my disqualification or dismissal, if engaged.
Key Qualifications
Technical Skills:
Software Development: C++, C#, Java, SQL, HTML and PHP, MySQL
Operating Systems: Windows 7 and Windows 8
Ms Office packages: Word, Excel, Access, PowerPoint and Outlook
Applications: Eclipse, Dreamweaver, Netbeans and Visual Studio
Education
Academic Qualifications
Bachelor of Science, Informatics, Strathmore University, 2012–2015
Kenya Certificate of Secondary Education (KCSE), Grade A-; Limuru Girls’ School,
2007-2010
Employment Record
Position From To
Computer Lab Assistant, Strathmore University, KENYA March 2013 May 2013
Certification:
I, the undersigned, certify that these data correctly describe me, my qualifications, and my
experience.
Key Qualifications
Technical Skills:
Software Development: C++, Java, HTML, PHP, MySQL
Ms Office packages: Word, Excel, Access, PowerPoint and Outlook
Applications: Eclipse, Dreamweaver, Netbeans and Visual Studio
Education
Academic Qualifications
Diploma in Business Information Technology, Strathmore University, 2013–2014
Kenya Certificate of Secondary Education (KCSE), Grade C+-; Chief Koinange High
School, 2008-2011
Employment Record
Position From To
IT Networks Infrastructure Trainee, Safaricom Limited, KENYA Sept 2014 Dec 2014
Certification:
I, the undersigned, certify that these data correctly describe me, my qualifications, and my
experience.
Key Qualifications
Experience in ICT Project Administration
Team Skills: Excellent communication and people skills and a good team player.
Computing
Operating System/Office - Ms Windows, Ms Office
Content Management: Joomla
Securities Trading Software - Broker Know, CDS System,
Database management systems
Strategic Packages for Social Sciences(SPSS)
Education:
Professional Qualifications
Diploma in Computer Studies
Academic History
BA. Social Science, Economics & Political Science, 2nd Class Hons, Upper Division,
Catholic University of Eastern Africa (CUEA), 2007
Kenya Certificate of Secondary Education (KCSE), Grade C+, Kaimosi Girls High
School, 1994
Employment Record:
Position From To
Research Assistant, Infortrack Research & Consulting Dec 2011 Dec 2011
Client Relationship Advisor, Reliable Securities Ltd (KENYA) 2008 Sept 2011
Accounts Assistant, Food & Trade (K) Ltd (KENYA) 1995 2001
Karirana Tea Estates - Website for Global Tea Trade Marketing with Kenya Administration
optimization for Mobile and Tablet Form Factor devices. Support
Kenya Medical Supplies Agency (KEMSA) / The World Bank Kenya Administration
Development of Logistics Management Information System Support
(LMIS), a cloud-based National Commodity Reporting and Tracking
System for Pharmaceutical Commodities, automating Logistics
information processing for 6000+ Health Facilities
Certification:
I, the undersigned, certify that these data correctly describe me, my qualifications, and my
experience.
W eek 1 W eek 2
1 INCEPTION Phase
1# Kick-off M eetings/ Pl anning and Scoping
2# Project Anal ysis and Documentation
3# SRS Report
1 Mathan Sathyanarayanan, P roject Manager × ×× × × × × ×× ×
2 Conrad Siteyi, System Analyst × ×× × × × × ×× ×
3 Felix Obare, Systems Architect × ×× × × × × ×× ×
4 Felix Ow ili, Quality Assurance Analyst
5 Felix Kiptum, Web, GIS Developer
6 P aul Macharia, Web Applications Developer
7 Winnie Otieno, Web Applications Developer
8 Carol Mutisya, Cloud Infrastructure Analyst
9 Genetrix Konzolo, P roject Administrator × × × × × ×
2 EXECUTION Phase:
1# System Devel opment/ Integration
2# Trial run/ Pil ot
3# Final Product setup
4# Devel opment of M anual s - Technical and
Operational
1 Mathan Sathyanarayanan, P roject Manager × × × × × × × × × × × × × × × × × × × × × × × ×
2 Conrad Siteyi, System Analyst ×× ××× × × × × × × × × × × × × × × × × × × × × ×
3 Felix Obare, Systems Architect ×× ××× × × × × × × × × × × × × × × × × × × × × ×
4 Felix Ow ili, Quality Assurance Analyst ×× ××× × × × × × × × × × × × × ××× ×× ×× ××× × ××× ×
5 Felix Kiptum, Web, GIS Developer ×× ××× × ××× × ××× ×× ×× ××× × ××× × ××× ×× ×× ××× × ××× ×
6 P aul Macharia, Web Applications Developer ×× ××× × ××× × ××× ×× ×× ××× × ××× × ××× ×× ×× ××× × ××× ×
7 Winnie Otieno, Web Applications Developer ×× ××× × ××× × ××× ×× ×× ××× × ××× × ××× ×× ×× ××× × ××× ×
8 Carol Mutisya, Cloud Infrastructure Analyst ×× ××× × ××× × ××× ×× ×× ××× × ××× × ××× ×× ×× ××× × ××× ×
9 Genetrix Konzolo, P roject Administrator × × × × × × × × × × × × × × × × × × × × × × × ×
W eek 11 W eek 12
W eek Number
1 2 3 4 5 6 7 8 9 10 11 12
INCEP T ION P hase
1# Kick-off Meetings/ P lanning and Scoping
2# P roject Analysis and Documentation
3# SRS Report
EXECUT ION P hase:
1# System Development/ Integration
2# T rial run/ P ilot
3# Final P roduct setup
4# Development of Manuals - T echnical and Operational
DELIVERY P hase
1# T raining on IT System
2# P reparation of P roject Report
3# P ost-handover T echnical Support
11.1 BACKGROUND
Agriculture plays a significant role in Kenya’s economy. The sector directly contributes 26 per cent
of the GDP and another 25 per cent indirectly. It supplies the manufacturing sector with raw
materials and generates tax revenue and foreign exchange that support the rest of the economy.
The sector employs over 40 per cent of the total population and over 70 per cent of the rural
population. Despite the importance that agriculture holds in Kenya’s economy, it faces a myriad of
challenges. At the basic level, these challenges pertain to consumers’ and producers’ constraints,
but in reality, they are more complex and require systematic approach to addressing them.
Given the extensive and viable scope for agriculture commercialization, the Government of Kenya
in collaboration with interested development partners is implementing The Agricultural Sector
Development Support Programme (ASDSP) intended as a sector-wide framework programme with
the overall aim to support the implementation of the Agricultural Sector Development Strategy
2010-20. The programme is based on a value chain approach to agricultural commercialization to
support collaboration of the industry partners, to improve quality of agriculture products,
increase agriculture systems efficiencies, and develop differentiated agriculture products, for
achievement of a more rewarding position in the market place.
The Agricultural Sector Development Support Programme (ASDSP) is a five year programme
prepared by the Government of Kenya, with the assistance of the Government of Sweden for an
initial 5 year period. The programme’s overall goal is to transform Kenya’s agricultural sector into
an innovative, commercially orientated and modern industry that will contribute to poverty
reduction, improved food security and equity. The programme purpose is to increase equitable
income, employment and improved food security of male and female target groups as a result of
improved production and productivity in the rural smallholder farm and off-farm sectors’. The
programme aims to fulfill this objective by:
ASDSP thus specifically aims to address the two strategic thrusts defined for the ASDS, namely a)
increasing productivity, commercialization and competitiveness of agricultural commodities and
enterprises, and b) developing and managing key factors of production. More specifically, the core
technical focus of the ASDSP is on commercialization, agribusiness and market development. The
programme is hence designed to tackle constraints related to commercialization, and take
advantage of the opportunities for deepened and equitable commercialization of Kenya’s
agricultural sector, including at the smallholder level. This is expected to contribute to increasing
agricultural production and income, enhancing the sector’s contribution to the overall national
economy while at the same time helping to improve the availability of food in both rural and
urban areas through value chains development. Additionally, an important pre-requisite for
achieving the Programme objectives is facilitation of inclusive sector-wide coordination,
harmonization among Development Partners and more broadly an enabling institutional and
policy framework for realization of the ASDS. The programme has three main components namely,
Sector coordination, Environmental resilience and social inclusion, and Value chain development.
In addition the National Programme Secretariat (NPS) has been set up to manage, facilitate,
and coordinate programme activities and has recruited Technical Support Group at the
national level and 47 County technical support group at the county levels to assist in facilitating
the management, supervision and monitoring of programme activities. The coordinating groups
will apply the value chain management approach emphasized by the programme and which
requires a multi-sectoral approach to implement the sector reforms in agricultural sector where
the principle of inclusive value chain management and enhancement of the role of private sector
in value chain management is envisaged. ASDSP has a national outlook with most of its activities
designed to be implemented at the county level.
The programme has adopted a results-based implementation approach that entails monitoring the
implementation of programme activities in various components and linking these with the
component outcome indicators and development objective as detailed in the programme logframe
and data collection tools (annexes 1 and 2). To enhance management of the information
generated, the programme needs an appropriate MIS system that will enable the programme
managers to routinely track the progress and performance of components over time in a uniform
way across all the counties and priority value chains.
The objective of the consultancy is to develop a web based MIS to facilitate data and information
management at both the NPS in Nairobi and the County Coordinating Units (CCUs) at the county
level. The MIS will operate at two tiers, the primary tier implemented at the NPS and managed by
the National Programme Coordinator and the ASDSP and Ministry of Agriculture and Livestock
transformation initiative (MOALFTI) M&E Coordinators and secondary tier implemented by the
technical and fiduciary staff of the programme within the counties. The MIS will enable the
programme managers and agricultural sector leadership to routinely track the progress and
performance of components over time in an uniform way across all the counties and the
agricultural value Chain particularly the ASDSP 29 priority value chains.
Substantial gains have been achieved by the programme to streamline management of the
information generated by the counties’ databases. However, the two tier architecture to system
design described above is proposed to put in place a system that operates at two separate levels
with efficient provision for data integration between and within the respective tiers. The first tier
at NPS, consisting of an integrated database platform is intended to capture all instances of data
in the counties including data on all the 29 priority value chains, data on all programme
components, including their mutual linkages, and upload all the data to the main database
system at the NPS to be uploaded to the sector coordinating unit.
The second tier of the MIS will be implemented in all the 47 county CCUs to enable facilitation
and coordination of the implementation of the various components of the programme as well
providing an efficient data capturing and transfer mechanism for linkages to the NPS central
database. The system design must take cognizance of the low internet connectivity in the country.
The MIS will provide end to end data and information management processes. The consultancy
entails design, development and implementation of the MIS in the forty-seven counties and the
National Programme Secretariat in Nairobi. The system shall provide capabilities for capturing
data that addresses all information requirements for the 3 components in all counties. Especially
it needs to be able to capture and aggregate information to all the 92 indicators in the ASDSP log
frame. There are 6 indicators at purpose level 7 at the level of major outcomes 24 at outcome level
and 55 at output level. Further, the system shall address and provide for vertical data integration
across programme components and value chains as well as allow horizontal linkages across
counties. The MIS should therefore address the following areas of the programme.
Component 3, Value Chain Development: This component is the core of the programme with
the other two components designed to support its development. It focuses on support to equitable
commercialization of the agricultural sector and will play a key role in improving on and off farm
production and productivity for increased and equitable incomes, employment and food security
for a large majority of people.
In line with the above, the component will apply an integrated approach comprising five inter-
related sub components /outcomes as outlined below;
The MIS shall be designed for capture, analysis, storage, aggregation and retrieval of data related
to value chain development- creation, management for sustainability, monitoring and evaluation
by using indicators identified for each value chain. For this phase of the programme, all the 47
counties have identified 3 priority value chains each based on the agricultural activities prevalent
in the county. The MIS should have the capacity to accommodate all the agricultural
Component 2, Environmental resilience and social inclusion of the value chains: This
Component is intended to support interventions aimed at ensuring that efforts to strengthen
priority value chains in the context of Component 3 are environmentally sound and resilient to
climate fluctuations, and that women, youth and economically and socially vulnerable groups are
able to participate effectively in and benefit from the improved value chains. Overall, the
component therefore aims to
To this end, the MIS should therefore provide and comprehensively manage a process of
measuring the indicators under this component. There are 3 outcome and 14 outcome indicators
within this component.
The MIS will therefore be designed to capture data on each of the activities for analysis,
aggregation, storage and mining for decision-making as well as for undertaking and facilitating
monitoring and evaluation (M&E). This component has 13 outcome and 23 output indicators.
Finance and Administration: The proposed MIS will include an integrated financial and
administration module that interfaces and seamlessly exchange information with all other
functional components of the system. Especially it should support the work planning and
budgeting process and link it to the reporting process as well as the strategic plan. Key financial
and administration aspects including general ledger and other accounting requirements, human
resource management, inventory, procurement and fleet management. The Finance and
Administration function shall be both at the NPS as well as at the CCUs.
All the bidders will be expected to provide a Prototype of the proposed MIS in a CD/DVD that shall
demonstrate understanding of the system
The consultancy in the course of undertaking this exercise will be required to fulfill the following
activities.
a) Preliminary activities
i) Prepare an inception report for review with the user;
ii) Begin project start-up phase and determine Project scope. This shall entail details of
the stakeholders involved, the definition of problem domain and the solution: a
description of the system to be implemented and the high-level requirements.
iii) Establish and document full understanding of the problem to be solved by the MIS
intervention;
iv) Provide a Prototype of the proposed MIS in a CD/DVD that shall demonstrate
understanding of the system
v) Develop a communication strategy that ensure the views of the stakeholder’s
community are actively and appropriately represented and communicated throughout
the project.
vi) Undertake user interviews and other forms of knowledge gathering to establish a good
understanding of the programme stakeholders’ community.
vii) Prepare a preliminary report defining all the project parameters.
The consultant will be expected to provide weekly updates to national programme secretariat
(NPS) or any agency so authorized by NPS on progress made and the difficulties encountered, if
any.
The consultancy, at various stages of this system development project will prepare various
deliverables that facilitates project management and progress monitoring as well as for
communication with the stakeholders. This will include:
i) A project inception report that would include consultants’ project team and a time bound
work plan. A detailed systems analysis report A statement of user requirements document
giving detailed user requirements and specifications details and user feedback reviews to
be provided– the document shall include the hardware, software, data structures and
database systems, communication requirements that ensure high accessibility and
availability across counties;
ii) A logical system architecture to be provided Physical design of the system giving details of
technologies, processes, locations of various critical facilities among other information ;
iii) A comprehensive system deployment and delivery schedule.
iv) Delivery of the fully functional MIS upon the approval of the physical design;
v) A training delivery programme highlighting timing, coverage, target groups trained.
A system functional and operational report detailing functionalities, system operational and stress
test report
The bidder is expected to have extensive experience in the management and execution of
assignments of a similar nature and magnitude. Competence will be evaluated on three main
areas namely:
In addition, it is important that bidders provide proven familiarity and competences in key system
development aspects including systems analysis and design, vast experience in database
managements systems, project planning and management, capacity building and knowledge
transfer, web applications development information communication and education and designing
custom based MIS for M&E of complex development programmes including agricultural and rural
development programmes.
a) The bidder shall be a firm reputed in provision of ICT systems design and development
services to small, medium and large organisation in both public and private sectors;
b) The bid proposals should state in details similar projects undertaken by the firm including
references and names of contacts person(s) for each project.
c) The bidder should provide further proof of capacity to undertake an exercise of this
magnitude.
d) Signed CVs of personnel to be engaged at various levels and stages of the project the
survey.
e) The bidder shall at all times conduct themselves in a manner suited to the best interest of
the Client and shall endeavour to do their best for the successful conclusion of the
assignment.
f) Observe gender balance in team composition for the assignment to this end, the proposed
personnel should possess relevant qualifications and certifications in the area of ICT
system and networks design and development, project management, training and
communication. At least one of the personnel should have knowledge and experience in
the agricultural sector.
Proposals shall be subjected to an evaluation process; the evaluation will be Quality-Cost Based
Selection. The technical score will carry a weight of 0.8 while financial score a weight of 0.2.
Bidders must attain a minimum technical score of 70% as a condition for further consideration in
the Technical proposal.
The Technical Evaluation team will set forth criteria based on the following broad areas:
i) Bidders overall technical capabilities based upon assignment done within the last 5 years
demonstrated experience with proven evidence - 30%.
ii) Experience and qualifications of the proposed project team - 20%.
iii) Approach and methodology - 30%.
iv) Bidders to provide detailed implementation work plan with specific timelines -10%
v) Proposal preparation, thoroughness and responsiveness to the requirements of the Terms
of Reference - 10%.
The technical and financial scores will be combined according to assigned weight to reach at the
final score. The bidder with the highest final will be awarded the consultancy.
The time table will be in accordance with an agreed work plan. However, the assignment is
expected to be finalized within 60 working-days from the date of commencement.
The duration of completing this assignment is expected to be 60 working –days after signing of the
contract of the consultancy.
11.12 SUBMISSION
Two sealed envelopes each marked ‘ASDSP MIS Development Technical Proposal and ASDSP
MIS Development Financial Proposal’ addressed to and sent:
The assignment will be coordinated by Ministry of Agriculture, Livestock and Fisheries through
ASDSP. The Ministry will provide any assistance required by the Consultant under the contract.
The assignment will be executed for a fixed sum and the consultant will not claim additional
payments for price escalation. The amount and schedule of payment of fees will be in accordance
with the terms and conditions in the contract agreement.
Schedule of payments
Number Fees
Submission and Acceptance of Inception and system
1. 20
analysis Report
2. Design and testing of the MIS 30
Deployment , training and commissioning of functional
3. 40
web based MIS
4 Retention 10
In order to facilitate smooth and effective implementation of the MIS development project the
Ministry will undertake to carry out the following;
Provide available information and data necessary to carry out the assignment
Provide basic logistical support (to its staff) where necessary.
Facilitate entry in to all areas as required for the proper execution of the assignment
Liaise with relevant government departments to ensure adequate security of the consulting
team while travelling / undertaking the assignment.
The consultant shall carry out the assignment as specified in the TOR in a professional
manner in keeping with internationally accepted standards using qualified and
appropriate staff.
In the course of the assignment the consultant may engage additional expert he/she may
deem necessary to successfully undertake the assignment, but at no extra cost to the
client.
The consultant shall undertake the works in a consultative manner and involve relevant
stakeholders.
The Consultant shall undertake to perform the Services with the highest standard of
professionalism and ethical competence and integrity.
11.19 CONFIDENTIALITY
The Consultant shall not, during the term of this Contract and within two years after its
expiration, disclose any proprietary or confidential information relating to the Services, this
Contract or the Client’s business or operations without the prior written consent of the Client.
11.20 REPORTS
The Expected outputs specified in 5.8 shall be submitted in the course of the engagement and will
constitute the basis for any payments to be made as indicated in 5.14.
Any studies, reports or other material, graphic, software or otherwise, prepared by the Consultant
or the Client under the Contract shall belong to and remain the property of the Client.
The Consultant agrees that, during the term of this Contract and after its termination, the
Consultant and any entity affiliated with the Consultant, shall be disqualified from providing
goods, works or services (other than the Services and any continuation thereof) for any project
resulting from or closely to the Services.
11.23 INSURANCE
The Consultant will be responsible for taking out any appropriate insurance coverage.
11.24 ASSIGNMENT
The Consultant shall not assign this Contract or sub-contract any portion of it without the
Client’s prior written consent.
The Laws of the Republic of Kenya shall govern the Contract, and the language of the Contract
shall be English.
Any dispute arising out of the Contract, which cannot be amicably settled between the parties,
shall be referred to adjudication/arbitration in accordance with the Laws of Kenya.