Beruflich Dokumente
Kultur Dokumente
Starbucks
Submitted by: Kae Abegail O. Garcia Submitted to: Mrs. Maribel D. Cuenca
Winzleth Agaloos Applied Economics Teacher
XII- St. Thomas the Apostle
October 1, 2019
I. Geographic Area
Starbucks Corporation is famous all over the world for its quality coffee. It is
recognized as an International Organization which is famous all over the world. It has
almost 27,339 coffeehouses in more than 75 countries which makes it the largest coffee
company in the world. The Starbucks stores which are operated and are licensed
operation in US spread out in 50 states. For the international location, Starbucks’ store
can be found in 44 countries outside of the United States and 1,049 stores are company
owned operated in Australia, Canada, China, Germany, Singapore, Thailand and the
U.K. and 6,506 are joint ventures and licensed operation. Internationally Starbucks
opened their stores in Tokyo, Japan that there are more than 700 retails shops;
Starbucks also open in Hawaii and Singapore. Furthermore, Starbucks open in
Philippines, in Taiwan, New Zealand, Malaysia, Beijing, Kuwait, South Korea and
Lebanon, United Arab Emirates, Shanghai, Australia, Qatar, Saudi Arabia and Bahrain,
in Switzerland and Austria, in Oman, Germany, Spain, Mexico, Puerto Rico, Southern
China, Macao and Shenzhen, Greece and Indonesia, Turkey, Peru, Chile and Cyprus.
The decisions of Starbucks about where to site its stores depends on reaching its
potential customers and providing better service to its existing customers. Its stores are
typically clustered in high-traffic, high visibility locations. When it opens a new store near
an established Starbucks, it is generally intended to relieve long customer lines and
improve service. It takes more than just location to be successful. Attracting customers
to Starbucks happens by providing high-quality coffee as well as creating inviting,
comfortable places located in convenient location.
II. Industry
Starbucks Corporation is an American coffee company and coffeehouse chain.
The main aim of Starbucks is to become the leading brand and retailer of finest coffee in
each of its target markets nationally and internationally by selling the best quality coffee
and related products, and by providing high class customer service. Starbucks is the
premier roaster, marketer and retailer of specialty coffee in the world, operating in 75
countries. It purchase and roast high-quality coffees that they sell, along with
handcrafted coffee, tea and other beverages and a variety of high-quality food items,
including snack offerings, through company-operated stores. Starbucks also sell a
variety of coffee and tea products and license their trademarks through other channels
such as licensed stores, grocery and foodservice accounts. In addition to flagship
Starbucks Coffee brand, it sells goods and services under the following brands:
Teavana, Tazo, Seattle’s Best Coffee, Evolution Fresh and Ethos.
III. Product
Apart from coffee, Starbucks serves snacks with soft drinks and also espresso
based hot drinks. Starbucks purchases and roasts a high quality whole bean coffee to
sell them with fresh, rich-brewed espresso beverages, different varieties of pastries and
coffee related accessories and equipments. Moreover, Starbucks also sells coffee and
tea products strategically through other channels such as supermarkets and non
traditional retail channels such as United Airlines, Marriott International, Barnes & Noble
bookstores and Department stores. It has also started supplying some fancy items like
coffee mugs with Starbucks logo on it. Later on with the brand name of Hear Music
Starbucks entered into music division. It has also started selling some books and
movies related to the locality of the stores along with some seasonal and specific
company products. Also in many countries at various grocery shops Starbucks has
started selling ice-cream with its brand name. Today the Starbucks has become the
power brand for its coffee all over the world and is famous for its Italian style of coffee,
espresso beverages, teas and pastries.
IV. Buyers
Starbucks’ primary target market is adults, young adults, kids and teens. The
target audiences for Starbucks share a variety of characteristics, including a high-
income bracket, an awareness of social status and environmental consciousness.
Adults men and women aged 25 to 40 they account for almost half (49 percent) of its
total business. Starbucks’ appeal to this consumer age group through hip, contemporary
design that is consistent in its advertising and décor and working to keep its products
current as status symbols. Customers tend to be urbanites with relatively high income,
professional careers and a focus on social welfare. This target audience grows at a rate
of 3 percent annually. Young adults aged 18 to 24, total 40 percent of Starbucks’ sales.
Starbucks positions itself as a place college students can hang out, study, write term
papers and meet people. A Starbucks appeal to this consumer directly through
introducing technology as soon as it comes available, focusing on social networking and
actively cultivating a “cool” image. The young adult audience grows 4.6 percent each
year. Kids and teens are also a large part of Starbucks’ target audience. Together,
customers aged 13 to 17 accounts for just 2 percent of Starbucks’ sales, but most items
for kids are purchased by the parents. Whether the focus is on the steamed milk that
Starbucks’ baristas refer to as “babyccinos” or the sugary, caffeinated, whipped cream
topped coffee drinks that are so popular with teenagers, kids and teens form a large
part of Starbucks business. Kids go there with their parents; both mother and child leave
with a cup in hand. Teens meanwhile use Starbucks as a place to hang out with friends
or study. Starbucks may not cater directly to kids (and risk criticism about the high
calorie and caffeine content of some of its drinks) but it does make its products kid-
friendly, offering special child sizes for instance.
V. Regulatory Environment
Government’s monitoring of food wholesomeness, labeling and safety.
Regulations on food safety have been an integral part of the century. Food regulations
aim to protect public safety and health the implementation of these laws lies in the
hands of several agencies, which make use of various regulatory methods to ensure the
objectives of the regulations are realized. Federal agencies administer laws related to
food safety; the Food and Drug Administration and the Food Safety and Inspection
Service get the majority of government funding and staffing. According to the
Congressional Research Service, the FDA is responsible for the safety of more than 80
percent of food products, which are either imported or domestic. It ensures that these
foods are accurately labeled, wholesome and nutritious. The objective of Starbucks is to
maintain Starbucks standing as one of the most recognized and respected brands in the
world. To achieve this, Starbucks Corporation is committed to full compliance with the
laws, rules and regulations of the countries in which it operates.
2018 24.72
2017 22.39
2016 21.32
2015 19.16
2014 16.45