Curriculum Vitae

MELBIN MATHEW

Contact No. +971543398542, +91 8879964497

Email id: mathewmelbin49@gmail.com , melbinrock1993@gmail.com

OBJECTIVES
Seeking a challenging career, I aspire to reach in my profession through my determination
dedication and hard work. To pursue my professional career, I am looking for an opportunity
with a growing organization where I can enhance my knowledge and utility to be successful in
organizational growth

CAMS PVT LTD

JOB PROFILE:
Business support Officer
Period :
15th February 2017 to 16th February 2018
Responsibilities:
 Working as a Business support officer (B.S.O) at icici prudential asset management
department
 Handling queries of Investor who has invested in icici prudential mutual funds of
schemes related information and market updates
 Working at sales campaign providing further assistance to investor related KYC Queries
and helping them to do investments through online mode and giving basic information
 Providing assistance To IFA (Distributor) and relationship manager to further updates o
renewal of SIP (Systematic Investments Plan) of their investors from time to time basis
 Sending mails of schemes information to investor and distributor and providing
Factsheet
 Maintaining Reports from time to time if manager is not available
 Coordinating with back office team regarding Investor related queries which are facing
on their investments
1POINT1 LTD
JOB PROFILE:-

Customer Service representative

Period :

6th November 2015 to 11th February 2017

Department:

Baroda Pioneer Mutual Fund

Responsibilities:-
• Lodging request about redemption, account statement not received, dividend not
received, purchase not done etc.
• Providing current market valuation ( BSE and NSE )
• Helping team members when TL is not available.
• Giving new NFO details in briefly to the new investor in campaign.
• Co-coordinating with the KARVY regarding the complaints raised by the investor.

Aegis Ltd
JOB PROFILE:-
Customer Service representative

PERIOD:
13TH August 2014 to 22nd October 2015

DEPARTMENT:

UTI Mutual Fund

Responsibilities:-
 Worked as inbound processes and C.S.E at aegis BPO
 Replying and forwarding the mails of investor sides
 Checking the mailing processes and resolve the queries of investor sides
 Handling the escalation calls for related queries of UTI MUTUAL FUNDS
 Providing current market updates & market valuation to investors for their investment.
 EDUCATIONAL QUALIFICATION
 Passed B.COM (BANKING & INSURANCE) from Mumbai University in year 2014 with
first class as 62.81 %
 NISM Certified from BSE since 2014
 Passed NISM (National institute of securities market) which was conducted on 09th sept
2017 as 60% from the field of Mutual fund distribution examination
 Finished MBA from Sikkim manipal university as a stream of finance at 2016

Additional information:

 Knowledge about Microsoft offices like MS word , MS power point and MS excel
 Knowledge about Finance streams like Mutual funds , Equity markets and its products ,
Derivatives and insurance processes
 Total 3.5 years work experience in finance field at Mumbai

PERSONAL PROFILE
• Date of Birth – 22nd January 1993
• Nationality - Indian
• Marital Status - Single
• Hobby - Singing. Watching inspirational movies , Reading books and newspaper
• Language Proficiency- English, Hindi, Marathi.
Issued a passport as a citizen of India, passport no. N2480111

I hereby declare that the information’s provided above are to the best of my
knowledge and belief.

Date: Signature
Place: