Diploma in Leadership Lesson 1

Are you a Manager

and Management Or Leader ?

Course Educator: Chris MacNulty

Chris MacNulty

About Us
BA, HDip.Ed, M.Ed.
MBS in HR Strategy
30+ Years Management and Leadership Experience
I’m passionate about Learning and Development.
I’m married 25 years this year and have five kids.
I love to cook, especially BBQ.
I am an avid reader. I love rugby, soccer (Chelsea FC)
and I coach cricket at Merrion CC.
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Course Agenda

Leadership and Management

Week 1:
Lesson 1 : Are you a Manager or Leader?
Lesson 2 : Management competencies and why they matter.

Week 2:
Lesson 3 : How leaders have vision, values and purpose.
Lesson 4 : Learn to motivate and inspire others.
.

Week 3:
Lesson 5 : Coaching for success.
Lesson 6 : How leaders manage change. IMPORTANT

Week 4:
Lesson 7 : Future leadership roles. IMPORTANT
Lesson 8 : Leaders are continuously learning. IMPORTANT
Can you become a leader and manager?
You have all taken your first step - We are with you every step of the way
Lesson Overview

Are you a manager or leader?

Introduction to Leadership and Management.

The Differences between Leadership and

Management.

Why Management Matters?

Characteristics of Leadership.
“ Pillar 1

Introduction to leadership and management

A leader is one who knows the way, goes the way, and
shows the way”.

John C Maxwell
 11

Who do you
think should
be here?

Introduction to Leadership and Management

Can you recognize these leaders from across the ages?

Take some time and once you have identified each leader, try to determine what set them apart as leaders.
Introduction to Leadership and Management

What do managers do?

Run the Business

• Need to be properly and efficiently
run,

• Staff to be trained,

• Customers to be found and retained

and ultimately GROW !

Targets to Achieve Maintain Corporate & Social

Responsibility (CSR)
• Generate revenue, cashflow and
• Behave ethically
maximize profits for its owners and
• Contribute to economic development,
shareholders.
• improving the quality of life of the
workforce, families the local community
and society at large.
Introduction to Leadership and Management

Basic principles of management

Lead
Plan Leading is the action step.

Planning involves setting Direct your team to get the

objectives and determining a work done. Start by making

course of action for achieving sure the goal is clear to

those objectives. everyone on the team. .

Organize Control
Organizing requires managers You monitor the work. You compare the
to assign tasks to the roles, actual progress to the plan. You verify that
obtain the resources and the organization is working as you designed
allocate them to the roles, and it. Here you set standards for performance
delegate authority and and quality and then you monitor to make
responsibility to them. sure the tasks are met.
Introduction to Leadership and Management

Basic principles of management

Lead
Plan Leadership & Direction
Defining Organization Vision & Mission Motivation
Setting Goals & Objectives
Coordination &
Strategizing
Plan of Action to Achieve Goals Communication
..

Organize Control
Formulate Organizational Process & Standards
Structure Review & Evaluation
Resource Allocation Corrective Action
Job Design
Pillar 2

The differences between leadership and management

Some thoughts

“Managers do things right; leaders do the right thing”

“Management is administration, but leadership is innovation.”

“Management is what we need to do, but leadership is what we want to do”.

The Differences between Leadership and Management

Who is a leader?

• Those who set direction.

• Those who provide a “vision”.
• Those who understand where you need to go to
be successful.

However, leaders are adept in using the different

management skills to guide people to the right
destination.
The Differences between Leadership and Management

What sets managers and leaders apart?

1 Does your manager have charisma?

2 Does your manager’s character and behavior have an

impact on employees?

3 Do the behaviors positively contribute to the efficient

delivery of performance?

Do you see your manager building trust, being

4 accountable, being optimistic, being visible and providing

recognition and rewards?
The Differences between Leadership and Management

The Art of Delegation

“Managers” delegate largely as a way to increase

efficiency;

“Leaders” delegate as a way to empower

subordinates.
The Differences between Leadership and Management

Can you develop leadership and management skills?

Start experiencing the good, the bad and ugly. Write down both
Be Aware
present and past experience of how current and past managers
have treated you.

Have you observed other managers taking credit for their sub-
ordinates work? How did that make you feel? How did the
Observe
employee feel?

When was the last time a boss made you feel special? When
Recall
were you last recognized for hard work done..

Reflect when you were last given the opportunity to stretch,

Reflect
grow, or be involved in a high impact project with the support of
the senior executives?. How did you feel to be involved in a
successful project?
The Differences between Leadership and Management

What sets leaders and managers apart?

• Managers are goal oriented • Leaders create vision

• Managers prefer status quo • Leaders appreciate change

• Managers copy • Leaders self-aware and unique

• Managers rely on existing skills • Leaders grow themselves and others

• Managers control risk • Leaders are risk takers

• Managers prefer short term • Leaders look to the long term

• Manager build systems and processes • Leaders build relationships

• Managers direct • Leaders coach

The Differences between Leadership and Management

What sets leaders and managers apart?

Leaders
• Leaders inspire people to act
• Embrace innovation/Continuously improve
• Authentic and unique
• Not afraid to fail
• Vision is for the long term
• Seek to remain relevant in changing world

Managers
• Set goals and measure against target
• Stick with tried and tested
• Adopt winning behaviours, skills and processes
• Avoid risk: don’t have the freedom to fail
• Hit the end date
• Rely on perfecting proven behaviours
The Differences between Leadership and Management

Great leaders tend to be great managers?

Plan, Organize, Lead, Control

Every manager or leader needs to master these competencies

Excel in communications
Communications are at the heart of relationship.

Have a vision for the future

Scan the environment and act
Pillar 3

Why Management Matters?

“Management is about arranging and telling. Leadership is about nurturing and enhancing”.

Tom Peters
Why Management Matters?

Why do employees leave their jobs?

Why do your brightest and

best leave their jobs?
1 Feeling overloaded!

Here are the some of the reasons.

2 Your effort is not recognized nor rewarded.

3 When promotions happen, the wrong people are

promoted, alienating staff.

4 No personal growth or development in the role.

5 Poor management practices. No clarity and

decision making.
Why Management Matters?

The poor manager – How employees feel about their managers

82% 82% 80% 78%

Trust and Feeling Clueless Promotions/

relationships Devalued Manager Firing
Boss is not open or Employers need to be Your manager is less Wrong people promoted
transparent in aware that a boss who aware of the industry or let go.
communication. Does not does not respect their than you or your team
provide feedback and staff will be noticed by

recognition. their customers.

.
Why Management Matters?

Why employees quit? It’s not always about money !

1.Work/Life balance
A good company culture makes people
want to stay at a workplace.

Don’t expect employees to work during

their time off.

Provide as much flexibility as possible.

3. Advancement 2. Money
Getting stuck in the same job. A 10% increase in salary is associated with
1.5% chance of staying.
No time provided to develop and succeed.
Compensation and pay is always second
No opportunities to use skills and abilities. to respectful treatment.

Survey by Glassdoor 2017

Why Management Matters?

Why employees quit their jobs?

So why can’t managers learn to treat their employees

Photography
with respect?
Home Design

Can you build a culture that is appreciated by the team?

Web Design App Design

 Pillar 4

Characteristics of Leadership

If your actions inspire others to dream more, learn more, do more and become more, you are a leader.

John Quincy Adams

 Characteristics of Leadership

Leadership Myths

As you observe leaders around you think about the following

statements.

Leaders are born not made!

Leaders have all the answers!

Leaders are always in the spotlight!

What do you think?

Characteristics of Leadership

Most universally desirable leadership characteristics

Integrity Team Focused/Collaborative

Great leaders do the right thing regardless of Great leaders create great teams throughout the
circumstances, situational context or other entire value chain. Leaders recognize they need the
influencing factors. brain power and commitment of others.

Inspirational Administratively competent

Great leaders inspire trust and admiration through Note great leaders are great manager, Still need to
their actions, not just their words. do the grunt work.

Visionary Empathy and diplomacy

Great leaders possess the ability to create a vision Leaders are able to read the situation around them
for the organizations they lead. and apply the right solution at the right time.

Performance Orientated/Decisive Modest and humble

Leaders stress high standards, decisiveness, and Great leaders listen to others, place their ego on
innovation; . They possess the ability to consistently hold, and will give credit to his people and own up
make good decisions. to problems.
Characteristics of Leadership

How do leaders do it?

1. They use persuasion: Great leaders understand how to

manage conflict and close positional and philosophical gaps.

2. They are likeable: People tend to like leaders who display

good decisioning skills and high levels of integrity.

3. They use humour: One of the most important personality

traits for leaders is a sense of humour.
Characteristics of Leadership

Leadership: Is it people, projects or power?

Projects
Leaders create group structure and
establish clear goals, protocols and
unambiguous roles to complete
assignments and projects.

People Power
Leaders rely on traditional hierarchies and
Leaders establish mutual respect, trust
well-established roles based on org charts
and confidence with subordinates to
to enforce compliance and achieve goals.g
maintain order and accomplish work.
Characteristics of Leadership

Are leaders task based or relationships based?

Task Based
Manage/lead by instruction or goal setting.
Strong orientation for getting the job done.
They measure progress against the task set.
More hands-off with regard to people.

Relations-oriented
Show concern for subordinates.
They are warm and supportive.
They bring leaders and subordinates closer together.
They are more hands-off with regard to tasks.
Characteristics of Leadership

Leaders are both Strategic and Tactical

Strategic Strategic leaders do all of these at various times.

Translate their vision into an actionable strategy to ensure its success.
Anticipate
Anticipate & lead change, manage risk & opportunities.
Very customer focused. Challenge & Decide
The business model is aligned with current market conditions.
Scan their environment for signs of change. Interpret

Align & Learn

Tactical leaders do all of these at various times.

Tactical
Tactical geniuses and display a strong bias to action.
Holding people to account
Understand the difference between raw data and useful information.
Leverage information and resources to achieve their objectives. Being customer-centric

Focused, results driven and achievement oriented.

Executing strategy

Being innovative
Characteristics of Leadership
Leaders take time to reflect
Recall past situations
First week in the job – how
did you feel?
Observe
How did you react the first
time you were asked to
manage, be it a project or
team?
Gain insight
Throughout this four week
course use your day to day
work to gain insights on
what you see around you.
Act
Plunge yourself into new projects and
activities, interact with very different
kinds of people, In times of transition
and uncertainty, thinking and
introspection should follow action
and experimentation
Reflect
Keep a learning log and write down
each day a key learning or observation
of behavior and note the reaction and
outcome.
As a future leader would you have
done anything differently.
 • Congratulations you have just laid the foundations

Lesson 1 Summary • Attend all of the lessons live to ask Questions in

real time and benefit the most

• We’re here to help, so contact us anytime!

 • The next session is “Management competencies and why they matter.”
• Management and Leadership Competencies
• Basic Application of Management Competencies
• Contrasting Styles of Leadership
• Developing your Personal Style of Leadership

Your Next Lesson • Attend all of the lessons LIVE and your knowledge will grow

Lesson 2
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 Multiple Choice Quiz

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20 questions on the two
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QUESTION TIME Leadership and Management Competencies

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