Lisa Williams

Axia College
HRM/240
Deloitte & Touche Case Study

How did the problems at Deloitte & Touche occur in the first place?

Neglect caused the problems with Deloitte & Touché, they neglected to keep their companies policies
and procedures current with their changing employee statuses. They displayed no sense of urgency , so
the women were led to believe that they had no future in this company. The employees had visions and
ideas but, the company gave no place for their employees to grow. The company should have given
them something to look forward to instead of giving them valuable knowledge with no guidance.

Did their changes fix the underlying problem ? Explain

Yes, I believe the changes in the company made a difference, the lowered turn over rate of female
senior managers proved this to be true. The company being recognized by Mckinsey & Company of
New York, as the best company for women to work was also proof that the changes put in place were
favorable for the company.

What other advice would you give their managers?

They developed a plan by restructuring ,but with women holding the majority of the positions. It is
extremely important not to become so caught up in accommodating the women that the men feel
unappreciated and left out by the company.
The role of the human resource manager is to work with the line managers in placing the changes into
action. The line managers are responsible for ensuring the employees are following policies and
procedures of the company.