.

Policy
SPA / THE – 001
Number :
Effective
Date :
Supersedes
No. :
Policy & Procedure
Division : Spa / Therapist
Prepared
By :
Approved
By :
MONTIGO FACIAL Distribute to :
All Therapist
Page 1

Objective of the Policy

To have the same standard treatment and recipe for all therapist
To have same product knowledge between therapist and receptionist

Policy & Procedure

INTRODUCTION
 Fresh product mixed according to guest’s skin types.
 Using fresh local fruit, herb and vegetables.

TARGET CLIENT
 All above 12 year old.

FEATURES
 Relaxing head massage
 Specific pressure point and lymphatic drainage massage to the face
 Using fresh fruit and herb for Facial mask
 Product mixed in specific for skin types and to treat specific problem.

DURATION
 60 mins
BENEFITS
 Deep cleanse, purifies, leaves skin calm, clear and rebalanced
 Increases blood circulation and lymphatic flow
 Improves facial tissue & elasticity
 For Oil skin types (Requires Deep Cleanse): to treat the common
problems such as blackheads, pimples and clogged pores.
 For Normal to Dry skin types (Requires nourishing & moisturizing
ingredients such as milk and tamarind to stimulate natural skin
moisturizer): to treat the common problems such as pre mature wrinkles
(aging skin) due to dryness and dull skin complexion.

WHO SHOULD NOT HAVE

 Who has sun burn

ROOM SET UP
 Suitable lighting
***To ensure room is not too bright. Light must be dimmed to ensure guest’s
comfort.
 Spa Music
 Oil Burner and essential oil
 Ensure Air is circulating and comfortable for guests.
 Room is clean and tidy.
 Standard bed set up
 Place pillow and cloth headband as photo show below:

EQUIPMENT SET UP
 Refer to standard Facial equipment .

PRODUCT:

Ingredients

Step (To treat acne, (Normal to Dry skin

blackheads or Oily Type)
skin types)

Cleansing  0.3 g. Eye Make up remover

 2.5 ml Purifying 2.5 ml Balancing
cleansing Lotion Cleansing Lotion

Fresh Cleansing Cream

(mixed all together)
 1 teaspoons of Yogurt Strawberry
 0.5 teaspoons of orange juice
 1 teaspoons of Almond
 2 drops of Lavender essential oil (I+Q)

Lemongrass toner
(Steep sliced lemongrass into hot water for 5 mins
& keep in ice bowl)
Toning
 3 sliced of Lemongrass
 25 ml Hot water

Deep cleanse: (mixed Brighter Skin: (mixed

all together) all together)
 1 ml Fin Oatmeal  0.5 tsp Blended
 0.5 tsp Blended Oatmeal
sesame seed  0.5 tsp Blended
Scrubbing  2 tbsps Plain sesame seed
Yogurt  2 tsps Tamarind
 1 tbsp Lemon juice
juice  1 tsp fresh milk
 2 tsp Olive oil

 2 tsps of face massage oil

Massage
Cooling Soy Orange mask
(mixed all together and keep in ice bowl )
 1 tsp of Orange juice
 3 tsps of Blended Cucumber
Mask  1 tsp of Almond
 2 tsp fresh milk
 3 tsp of soybean milk powder

Care cream  0.25 ml misturising cream from Sundari.

HOW TO PERFORM THE TREATMENT

Duration (60 Step

Mins)
5 mins  Request to lie down on the back
Pre-treatment:  Hold guest feet and request guest to take deep
breaths- 3 times.
 Dry massage from feet to shoulder to arms. (Up-
down 3 times.)
 Wrap hair with cloth headband.

10 mins  Using face toner to remove & to clean eye & lip.
Face cleansing  Using fresh cleansing cream to do cleansing
 Use sponge to clean off the product.
 Using Lemongrass toner with cotton pads.

10 mins  Cover eyes with damp cotton.

Face scrub and  Turn on steam and position steam over face & neck
steam 10 mins. During face steam therapist also provide
shoulder massage.
 Apply scrub cream over face and neck.
 Scrubbing face and neck with circular movement.
(Steam still on)
 After finished turn off steam.
 Use sponge to clean off the product
 Do warm towel compress & clean product off.
 Using lemongrass toner with cotton pads.

15 mins  Massage face, neck & shoulder

Face massage  Using face tissue absorb the excess oil on face and
neck.

10 mins  Apply product cold mixed over face and neck

Face mask  Dry massage with palm pressure along the arms.
 Use sponge to clean off the product.
 Do warm compress and clean off product with face
towel.

5 mins  Compress face with cold towel.

Skin care cream  Apply sundari moisture cream on the face & neck
 Head massage

5 mins  Palm pressure from shoulder to arms to legs & feet.

End touch  Shoulder and back massage.
 Place hands on shoulder and arms.