UPSiteManual ENG

UPS Web/SNMP Agent Card
User Manual
E1-20041125-C-1.0 (BOM: 31010940)
Emerson Network Power Co., Ltd.

UPS Web/SNMP Agent Card
User Manual
Manual Version E1-20041125-C-1.0

Product Version V1.90
BOM 31010940
Emerson Network Power provides customers with technical support.

Users may contact the nearest Emerson local sales office or service
center.
Copyright © 2004 by Emerson Network Power Co., Ltd.

All rights reserved. The contents in this document are subject to
change without notice.
Emerson Network Power Co., Ltd.

Address: No.1 Kefa Rd., Science & Industry Park, Nanshan District
518057, Shenzhen China
Homepage: www.emersonnetworkpower.com.cn
Email: support@ emersonnetwork.com.cn
Statement
Purpose
This manual is for UPS Web/SNMP Agent Card (hereinafter
referred to as "the Card") V1.90. It will guide you through the
installation, configuration and operation of the Card.
The Card operation involves UPS, Web browser (IE and

Netscape), network management station (NMS). The manual only
describes the Card related operations. As for the usage of other
operation system, please refer to relevant manuals.
Reading Guide
The book introduces the Card features and usage, including its
installation, configuration and operation. Since the first chapter is
very important to you, we recommend you to read it carefully. The
other chapters are arranged independently, you may choose to
read it based on your needs. However, if it is the first time you
use the Card, we suggest you to read through the book before
you embark to use it.
Ÿ Chapter 1 is a brief introduction of the Card. You will

understand the Card functions and terms used in this book.
Ÿ Chapter 2 is the Card installation and system environment.

Please follow the steps in this chapter to complete the
installation process. If you just want to know how to monitor
UPS through Web browser or NMS, you may skip this chapter
and chapter 3.
Ÿ Chapter 3 will teach you how to configure the Card through

Hyper Terminal/Telnet. You must configure the Card (e.g., IP
address) after the installation.
Ÿ Chapter 4 is how to use Web browser to monitor UPS.
Ÿ Chapter 5 is how to use NMS to monitor UPS. In this chapter,

MIB installation and its content will be described.
Ÿ Chapter 6 is how to use UPSiteCenter to monitor UPS.
Ÿ Chapter 7 is how to use UPSiteDaemon to protect your

computer system through the Card and UPSiteDaemon
software.
Ÿ Appendix A: iTrust UPS Event table. It applies to iTrust UH11,

UH31 and UL33 UPS. We suggest you to read it before
monitoring UPS, for it will acquaint you the meanings of UPS
signals and events.
Ÿ Appendix B: Fast Q&A. If you meet with problem during

operation, you can quickly look through it to find solutions
before asking for technical support.
Reader Group
This manual is for:
Users, technical support engineers and service technicians.
Conventions
Symbol & Notice: Further descriptions or cautions during the

operations.
Format
The content in "< >" is input from terminals, and the content in
"[ ]" can be a man-machine interface, menu name, tables or field
name. The slash "/" is used to describe multilevel menu, e.g.
File/New/Folder.
Table of Contents
Chapter 1 SNMP Card Introduction ................................................................1

1.1 SNMP Card........................................................................................1
1.2 Features.............................................................................................1
1.3 Terms.................................................................................................2
Chapter 2 SNMP Card Installation..................................................................3

2.1 System Requirements .......................................................................3
2.2 Packing List........................................................................................3
2.3 SNMP Card Components ..................................................................4
2.4 Preparation ........................................................................................5
2.5 Installation..........................................................................................6
Chapter 3 Configuration via Hyper Terminal/Telnet .......................................8

3.1 Hyper Terminal Configuration............................................................8
3.2 Login and Logout ...............................................................................9
3.2.1 Login SNMP Card ...................................................................9
3.2.2 Logout....................................................................................10
3.3 Parameter Configuration through Hyper Terminal/Telnet ...............10
3.3.1 Basic Command Description.................................................10
3.3.2 Parameter Configuration .......................................................11
Chapter 4 UPS Monitoring through Web Browser........................................18

4.1 Web Browser Configuration.............................................................18
4.2 Login the Card through Web Browser.............................................20
4.3 UPS Monitoring Homepage Indroduction........................................23
4.4 Checking UPS State ........................................................................24
4.5 Checking UPS Signal and Latest Alarm..........................................25
4.5.1 Checking UPS State Signal...................................................25
4.5.2 Checking UPS Input/Output Signal .......................................25
4.5.3 UPS Latest Event Display .....................................................26
4.6 UPS Parameter Configuration and Control .....................................26
4.6.1 UPS Basic Information ..........................................................27
4.6.2 UPS Control...........................................................................27
4.6.3 UPS Parameters Modification ...............................................28
4.6.4 Scheduled Task Configuration ..............................................29
4.7 Checking UPS Alarm and User Control Record..............................31
4.7.1 UPS Event Log ......................................................................31
4.7.2 User Control Log ...................................................................32
4.8 SNMP Card Configuration ...............................................................34
4.8.1 Network Configuration...........................................................34
4.8.2 System Time Setting .............................................................35
4.8.3 User Management.................................................................36
4.8.4 SNMP Agent Parameters......................................................39
4.8.5 NMS Configuration ................................................................41
4.8.6 UPS Monitoring Center Configuration...................................43
4.8.7 SNMP Card Firmware Upgrade ............................................45
Chapter 5 Monitoring UPS through NMS......................................................48

5.1 SNMP Agent Supported NMS and Protocol....................................48
5.2 UPS MIB Installation........................................................................48
5.3 Monitoring UPS through NMS .........................................................54
5.3.1 Authorization..........................................................................54
5.3.2 UPS Management .................................................................55
Chapter 6 Monitoring UPS through UPSiteCenter .......................................56

6.1 Authorization.......................................................................................56
6.2 Monitoring UPS ..................................................................................56
Chapter 7 Guarding Computer via UPSiteDaemon......................................57
7.1 UPSiteDaemon Introduction ...............................................................57
7.2 Adding Computer IP Address to the Card .......................................57
7.3 Running UPSiteDaemon .................................................................57
Appendix A iTrust UPS Event List ................................................................58
Appendix B Troubleshooting.........................................................................64
B.1 Installation Q&A...............................................................................64
B.2 Running Q&A ..................................................................................65
B.3 Web Monitoring Q&A.......................................................................66
B.4 NMS Monitoring Q&A......................................................................68
B.5 UPSiteCenter Monitoring Q&A........................................................69
Chapter 1 SNMP Card Introduction 1
Chapter 1 SNMP Card Introduction

This chapter will briefly introduce the features of SNMP card and
terms used in this manual.
1.1 SNMP Card

UPS Web/SNMP Agent Card (the Card) V1.90 allows you to monitor
UPS through the following means:
Network management station (NMS), make use of the SNMP Agent
function (compatible with SNMPv1 protocol);
Web browser, make use of Web server function of the card;
UPSiteCenter, through the special communication interface (based
on TCP/IP) provided by the card.
The card can make your UPS a real network UPS. As far as the
network is connected, you can control over it through any computer
installed with UPSiteCenter, NMS or Web browser at any time via
the Card.
1.2 Features
n Applied to iTrust series UPS;
n Automatically adapt to 10/100 MB/s Ethernet;
n Concurrent Web browsers’ number: 8 at most; English/Chinese
display;
n Concurrent NMS number: 8 at most (4 query operation, 8
receiving TRAP), compatible with SNMPv1;
n Concurrent UPSiteCenters and UPSiteDaemons number: 64 at
most;
n UPS history records: 250;
n User control records: 50;
UPS Web/SNMP Agent Card User Manual

2 Chapter 1 SNMP Card Introduction
n Scheduled tasks: 30 at most.
1.3 Terms
UPS: Uninterrupted Power Supply. In this manual, it refers to iTrust
series UPS made by our company;
NMS: Network Management Station, such as HP OpenView, IBM
NetView or Novell ManageWise , etc;
SNMP: Simple Network Management Protocol;
MIB: Management Information Base;
HTTP: Hypertext Transfer Protocol;
Web Browser: Refer to a browser that supports JavaScript, HTML
Frames and Forms, such as Internet Explorer, Netscape, etc.;
UPSiteCenter: iTrust series UPS network monitoring system,
developed by our company. UPSiteCenter can obtain real time UPS
data from SNMP card using TCP/IP protocol and receive UPS alarm
from the Card. It can manage tens of thousand UPSes.
UPSiteDaemon: computer safety daemon, also called UPSite
Network Shutdown Software, developed by our company. At
receiving UPS alarm, the software will take certain actions as
pre-configured, such as sending message to users or shutdown
system, etc. When UPS alarm is triggered, SNMP card will send the
message to predefined computer.

Chapter 2 SNMP Card Installation 3
Chapter 2 SNMP Card Installation

This chapter will describe system requirement for installing the Card,
installation procedures as well as the card physical structure.
2.1 System Requirements

The Card can be installed on iTrust series UPS with a card slot. The
following software/hardware configurations are required for realizing
UPS supervision through it:
1. A 10MB/s or 100MB/s Ethernet, using TCP/IP protocol;
2. Computer with one of the software installed:
n Web browser: Internet Explorer 4.0 above or Netscape Navigator
6.0 above;
n NMS compatible with SNMPv1 protocol: HP OpenView, IBM
NetView, Novell ManageWise, SunNet Manager, etc.;
n UPS network management software: UPSiteCenter.
2.2 Packing List

The Card package contains:
SNMP card
Standard RS232 cable (DB9 interface)
SNMP card installation disk, contains:
iTrust series UPS MIB file;
SNMP card user manual;
UPSiteDaemon installation files and user manual.
If any of the above is missed, contact with your supplier immediately.

4 Chapter 2 SNMP Card Installation
& Note
1. RS232 cable may be delivered with UPS.
2. The above items are just for your reference, see exact information in the
packing list delivered with the Card.
2.3 SNMP Card Components
& Warning
Some electronic components on the SNMP card are sensitive to static
electricity. Do not touch the circuit or components with hands or through
electrified articles, otherwise the card might be damaged. Hold the side
edge when mounting or dismounting the card.
SNMP card is a built-in, plug in card. See Figure 2-1.
Figure 2-1 SNMP Card
See detailed descriptions of Figure 2-1 in Table 2-1.

Table 2-1 SNMP Card Function Descriptions
No. Name Function
Connect to the network. Note: for 100M Ethernet,
please use category 5 twisted pair cable,
1 RJ45 Interface otherwise the cable length will be less than 100m,
besides, electromagnetic interference to the
outside will be slightly increased.
OFF: no power supply.
Card State Indicator Light ON (blink every 5 seconds): communication with
2
(Green) UPS failed.
BLINK: (blink every 1 second): normal

OFF: network connection failure

Network Indicator Light
3 ON: network blocked or no data transmitted.
(Yellow)
BLINK: communicating
4 Card Interface Connected to UPS
2.4 Preparation
Before installation:
1. Check UPS model, because the card applies to iTrust series UPS
only;
2. Connect the UPS to a computer whose serial port is idle, with the
RS232 cable (See Figure 2-2). Remember to write down the port
number;
3. Start Hyper Terminal. Refer to Section 3.1.1 for the configuration.
Attention: the serial port for Hyper Terminal must be the one
connected to the UPS.
4. Prepare a category 5 twisted pair cable for connecting the card to
the Ethernet LAN.
Figure 2-2 Connections between UPS and Computer
After all the above is ready, you may start the installation.

6 Chapter 2 SNMP Card Installation
2.5 Installation
& Hint
The Card can be hot plug-in, you might as well not turn off the UPS.
1. 1emove the cover on the Card slot inside the UPS. Keep the
screws and the cover for later use. Refer to UPS user manual for the
location of the Card slot;
2. Insert the Card along the guide grooves on both side of the slot,
and then tightens the screws;
3. Connect network cable to the RJ45 port on the Card.
At this time, you will find the green light is blinking, if the Card has
been connected to the network, the yellow light will also blink or
"constant ON". The above signs means the Card is working.
Observe the Hyper Terminal screen on the computer, you will see
the Card starting process:
UPSite(tm) UPS Web/SNMP Agent Adapter (V1.90)
Copyright (c) 1999-2002, Emerson Network Power Co., Ltd.
Network Interface Information:

IP: 10.63.2.87, Subnet Mask: 255.255.254.0, Gateway: 10.63.2.1
MAC address: 00.e0.fc.02.dc.d5, Ethernet link speed: 10M.
UPS Web/SNMP Agent card starting......
Loading config parameters...Success.

Starting time synchronizing task...Success.
Loading UPS config and web pages...Success.
Starting UPS data sampler...Success.
Initializing firmware updating environment...Success.
Initializing TTY/Telnet services...Success.
Initializing auto-search-notification task...Success.

Initializing SNMP agent...Success.

Initializing web server...Success.
Initializing data server...Success.
Initializing trap daemon...Success.
UPS Web/SNMP Agent adapter start done!
UPSite(tm) UPS Web/SNMP Agent Adapter(V1.90)
User name:
Congratulations! You have completed the Card installation. But pay

attention to the following phenomenon:
Green light constant OFF: Please check whether the UPS is
powered off, if so, start the UPS;
Green light blinks every 5 seconds: The Card cannot detect UPS
model.
Note: The Card can identify different models of iTrust series UPS
automatically;
Yellow light constant OFF:
Please check whether the Card has been connected to the network,
and whether the network cable works. The yellow light will turn on
only when the network is normal.
& Note
1. If the Card is installed for the first time, you must configure the Card IP
address and communication baud rate through Hyper Terminal before using
Web browser or NMS to visit the Card. Refer to Chapter 3 for the
configuration.
2. If the baud rate is configured correctly, but the Card still cannot detect
the UPS, please check whether the Card version is compatible with the UPS
model, if not, you should upgrade the Card firmware.

8 Chapter 3 Configuration via Hyper Terminal/Telnet
Chapter 3 Configuration via Hyper

Terminal/Telnet
You may configure the basic parameters of the Card through Hyper
Terminal (TTY) or Remote Login (Telnet). These parameters are
mainly the Card IP address and baud rate. This chapter will describe
the configuration of Hyper Terminal and Telnet, and how to login the
Card to configure its parameters through the two modes.
Configuration Methods:
Teminal (TTY) mode -- using Hyper Terminal
Remote login mode -- using Telnet
For the Card, the configuration interface and functions of the two
modes are the same; the only difference lies in software and
connection process.
3.1 Hyper Terminal Configuration

If the Card is installed for the first time or you don't know the Card IP
address, you must use Hyper Terminal to configure the basic
parameters of the Card.
Hyper Terminal is a system tool of Windows; refer to relevant
computer OS manual. During Hyper Terminal configuration,
remember the serial port No. is the one that connects to the UPS.
Refer to the table below for serial port configuration.
Parameter Setting
Baud Rate 38400bps
Data Bit 8
Parity Check No
Stop Bit 1
Flow Control No

Chapter 3 Configuration via Hyper Terminal/Telnet 9
& Hint
If the Card has been started, press ENTER key to login.
3.2 Login and Logout
3.2.1 Login SNMP Card
If you know the Card IP address, you can configure or modify the
parameters through Telnet.
Type the command "telnet IP Address", e.g. <telnet 10.76.12.228>.
The system will prompt login information.
Refer to computer operation manual for Hyper Terminal login mode.
After connected to the Card, you will see:
UPSite(tm) UPS Web/SNMP Agent Adapter(V1.90)
> User name:

Enter User Name and Password. The password will not be displayed.
If you login successfully, the command prompt will appear:
COMMAND:>
If your user name or password is incorrect, the system will not allow
you in and continue prompting you to enter them again.
& Important Notes

1. Only system administrator admin can login the Card through Hyper
Terminal or Telnet.
2. The default password of admin is admin.
3. The system will identify capital or small letter of the password. Pay
attention to the Caps Lock indicator on your keypad.
4. For Telnet mode, only one user can login at certain moment. If more than
one user attempt to enter the Card at the same time, the request will be
turned down.

3.2.2 Logout
1. Manual Logout
After the configuration, you may type <Logout> to exit.
2. Automatic Logout
If you have not done any operation within 5 minutes, to ensure

system safety, the system will log you out automatically.
3. Reenter the System
If you adopt Hyper Terminal mode, you may simply reenter your user
name and password to relogin; but in Telnet mode, you have to
rebuild Telnet connection.
3.3 Parameter Configuration through Hyper

Terminal/Telnet
3.3.1 Basic Command Description

Command Description Explanation
Set the Card IP address, subnet mask,
SetIP Set IP address
default gateway address
Set the baud rate when the Card
SetBaud Set baud rate
communicates with UPS.
Password Modify password Modify the password of admin
Set a NMS with administrator
SuperNMS Set Super NMS
management authorization
Time Set time Set the Card time
Set time server IP address to check the
TimeSrv Set time server
Card time automatically
Check network Check whether the destination address is
Ping
connection reachable
Upgrade the Card firmware through
Download The Card upgrade
TFTP server

After login the Card, type <?>, the system will prompt all the
commands and their descriptions.
> User name: admin
> Password:
COMMAND:>?
Download Download file and refresh the flash

help Display this brief help message about all commands
history Display contents in command history
Logout Logout from the current console
password Change administrator's password
ping Send echo messages to test networks reachable
SetBaud Set sampler port baud rate
SetIp Set SNMP Agent Card IP Address
SuperNMS Set super NMS infomation
time Set system time
timesrv Set time server
COMMAND:>
3.3.2 Parameter Configuration
Type a command behind "COMMAND:>" to set certain parameter.

The prompt [xxx] means the current setting of the parameter, if you
want to keep it, you may press ENTER key, if you want to change it,
input new value at the end of it, then press ENTER.
& Hint
When you are typing a command, you may just type the first several letters
of it, the Card can identify them, e.g. "SetI" for SetIp, "Pa" for Password,
"L" for Logout.

1. SetIp: Set the Card IP address and subnet mask.
& Note
If it is the first time that you install the Card or move the Card from one
LAN to another, you must set the Card parameters through Hyper Terminal.
If the old IP address is still available to visit the Card, you can also use
Telnet mode.
Command: COMMAND:>SetIp
Steps:
Config the board's IP address, subnet mask and default gateway.
This board's LAN IP address?[100.100.100.100] 10.63.2.88

Subnet mask for LAN (0 for none)?[255.255.255.0] 255.255.254.0
Should there be a default gateway for packet routing?[Y]
What is its IP address?[0.0.0.0]10.63.2.1
Note:
You should obtain a real IP address, subnet mask and default gateway for
each Card from the network administrator of your company.
The default IP address of the new Card is 100.100.100.100, subnet

mask: 255.255.255.0, gateway: 0.0.0.0.
If you have changed any of the network settings, the Card will be
restarted 5 seconds later automatically.
After the Card is started, use "Ping" command to check whether the
Card can be visited. If the reply timeout, check the correctness of the
Card network settings and cable connection.
2. SetBaud: Set baud rate of serial comminution.
Command: COMMAND:>SetBaud
Steps:

COMMAND:>setbaud
Baud rate for sampler serial channels [4800]4800
Set baud success.
Interface description:
serial channel sampler baud rate [4800]4800
the baud rate is set successfully
Description
If the current UPS communication is normal, you are not allowed to modify the
baud rate.
Config the COM baud rate to UPS.
The current connecting UPS is [UPS TYPE]

Current baud rate for sampler serial channels is 4800 bps,
The communication state of UPS is OK, baud rate does not need modify.
& Note:
For iTrust series UPS, the serial baud rate must be set at 4800 bps.
3. Password: change admin password.
& Suggestion:
Since user "admin" has the highest authorization, to ensure UPS security,
we suggest you to change admin password immediately after the
installation or upgrade.
& Warning:
Learn by heart the admin password, or you cannot configure the Card
through Hyper Terminal/Telnet, or even visit the Card.
In case of password forgotten or lost, please contact local SNMP card
suppliers.
Command: COMMAND:>Password

Steps (* is password mask):

COMMAND:>Password
> Old password: ****
> New password: *****
> Confirm new password: *****
Password modified successfully.
4. SuperNMS: Set Super Network Management Station (NMS)
A super NMS is the NMS that has system administrator authorization

and can modify NMS table using the SNMP agent function of the
Card.
Command: COMMAND:>SuperNMS
Steps:
COMMAND:>SuperNMS
Super NMS IP address[0.0.0.0] 10.76.12.75
Public community[Public] public
Private community[Private] private
Set Super NMS success.
Pay attention to the capital/small letter of the community string.
5. Time: set SNMP Card time
Command: COMMAND:>Time
Steps:
COMMAND:>Time
Local time zone: GMT+08:00
Current time : 06/11/2001 16:11:56
Enter new time zone(GMT+/-hh:mm) [GMT+08:00]:GMT+08:00
> Enter new date (mm/dd/yyyy): 11/28/2000

Set date successfully.

> Enter new time (hh:mm:ss): 18:15:27

Set time successfully..
6. TimeSrv: Set time server
Command: COMMAND:>TimeSrv
Steps:
COMMAND:>TimeSrv
The main time server IP address [0.0.0.0] 10.76.12.75
The backup time server IP address [0.0.0.0] 10.76.12.56
Interval to adjust time in minutes [30] 60
COMMAND:>
7. Download: SNMP Card Firmware Upgrade
After new version of the Card Firmware released, you may download
it from our website and upgrade the Card online.
& Warning
1. After firmware upgrade, all parameters except the Card IP address will be
cleared. You need reconfigure them. History alarm data and user control
records will be erased too.
2. Do not upgrade the firmware when the UPS working in battery mode or
bypass mode, otherwise, if power failure during the process, the Card will
be damaged.
3. Do not pull the Card out from UPS during the process; otherwise the
Card will be damaged.
4. The erasing ability of the Card FLASH memory is limited. Do not write
into the same firmware file frequently using the upgrade function,
otherwise, the FLASH memory might be damaged and the Card will thus
be unavailable. But normal upgrade operation will not result in such
problem.

Download latest firmware file, start TFTP Server, copy the firmware
file to the home directory of the TFTP server, and then upgrade the
old firmware using "Download" command.
Command: COMMAND:>Download
Steps:
COMMAND:>download
The host IP address [100.100.100.200] 10.63.2.126
The file name [uwsa.bin] uwsa_180.bin
Download and update firmware start...

TFTP download start. OK.
Updating SNMP card firmware.
Pass check , Please wait for refreshing FLASH.
Erasing flash memory... OK.
Now is writing firmware to flash memory.........
.........
.........
Program refresh OK...
Please wait for the SNMP adapter resetting .
Firmware is updated OK, the card is restarting.
Rebooting UPS Web/SNMP Agent card.....

Description:
TFTP server IP address [10.76.12.56]: 10.76.12.75
The firmware file name to be upgraded [uwsa.bin]
Begin upgrading, please wait...

After the upgrade, the Card will be restarted automatically.
8. PING: Check Network Connection
PING command is to test whether data from the Card can be sent to
certain computer through network.

COMMAND:>ping?
Send echo messages to test networks reachable.
Usage: ping host [-c count] [-s packetsize] [-t timeout]
Options:
-c count Number of echo requests to send.From 1 to 2147483647
-t timeout Timeout in milliseconds to wait for each reply.
From 1ms to 300000ms.
-s packetsize Specifies the number of data bytes to be sent.
From 20 to 8100.The default is 56.
e.g. : ping 10.100.1.2 -c 100

18 Chapter 4 UPS Monitoring through Web Browser
Chapter 4 UPS Monitoring through Web

Browser
Through Web browser and the Card build-in Web server, you can
real time monitor UPS state and input/output signals, send UPS
command, configure UPS parameters, view UPS history alarms and
user control records, set scheduled tasks and the Card parameters
(IP address, user and NMS parameters, etc.).
4.1 Web Browser Configuration

Before using Web browser to monitor UPS, please verify that the
current Web browser can meet the requirement as follows:
1. Browser Type and Version
The Card is fully compatible with:

Internet Explorer 4.0 (IE 4.0) or above;
Netscape Navigator 6.0 or above.
For other type of browsers, if they are compatible with HTTP1.1,
HTML4.0 and JavaScript1.0, they might be available to the Card but
not assured.
Chinese display: the browser must be able to display Simplified
Chinese (GB 2312) character set but not necessarily Chinese
version. If your browser cannot display Chinese, please install
corresponding software components.
2. Enable Cookie Support
The Card need Cookies to save data temporarily, please allow your
browser to accept Cookies. If you disable Cookie out of security

Chapter 4 UPS Monitoring through Web Browser 19
concern, you cannot use some automatic functions, but it doesn't

prevent you from using the Card.
Steps to start Cookie support:
n Internet Explorer 4.0 (IE 4.0):
Menu [View/Internet Options/Advanced/Security/Cookies/ Always

accept cookies];
n Internet Explorer 5.0 (IE 5.0):
Menu [Tool/Internet Options/Security/Custom Level/Cookies/Allow

per-session cookies/ Enable];
n Netscape Navigator 6.0:
Menu [Edit/Preferences/Category/Advanced/Cookies/ Accept all

cookies].
3. Start Graphic and Animation Display
Your browser must be able to display graphic and animation.
4. Webpage Cache Setting
Browsers use Cache (called temporary file in IE) to increase

webpage display speed. When you visit webpages in the Cache, the
browser will check whether there is any new version of them in Web
server according to the configuration below:
Check every time visiting pages;
Check every time starting the browser;
No check.

On visiting the Card, the configuration must be " Check every time
visiting pages"; otherwise, the UPS state page cannot be displayed
normally. Refer to the configuration steps as follows:
n Internet Explorer 4.0, 5.0 Cache Option Setting
Menu [View/Internet Options/General/Internet Temporary Internet
files/Settings/Check for newer version of stored pages / Every visit
to the page];
Netscape Navigator 6.0 Cache Option Setting
Menu [Edit/Preferences/Category /Advanced-->Cache-->Document
in cache is compared to document on network: [Every time].
5. Definition and Browser Font Setting
We recommend you to set the monitor definition at 800x600 or

above; otherwise, the page (UPS state and input/output signal page)
might not be displayed fully.
If your monitor definition is 800x600, but you still cannot view full
page, decrease the browser font (refer to browser font setting) and
close less useful tool bars to enlarge display area.
4.2 Login the Card through Web Browser
1. Login
Start Web browser, type the Card IP address, then you will see the
login interface, see Figure 4-1-1. The domain name is "Access UPS
Web/SNMP Agent". You are required to enter user name and
password.

Figure 4-1-1 SNMP Card Login Interface
Enter your user name and password, and then click [OK]. If your
entry is accepted, you will see language selection screen. See
Figure 4-1-2.
& Hint
If the Card is new or just upgraded, you must login with user name "admin".
If you have not changed the password through Hyper Terminal/Telnet, the
default is "admin".

Figure 4-1-2 Language Selections
You may select language here to view the webpages. After the
selection, you will enter UPS monitoring homepage (Fig. 4-2). If you
select nothing, 10 seconds later, the system will choose the
language you use last time; if it is the first time or you have not
visited the Card for long time, the system will choose a language
based on your browser.

Figure 4-2 UPS Monitoring Homepage
2. Logout
Click [Close] to exit the Card.
& Warning
If you are system administrator or have UPS control authorization, do
remember to logout or close the browser when you leave. Otherwise, if
other person uses your account to send UPS command, the consequence
might be serious.
4.3 UPS Monitoring Homepage Indroduction

UPS monitoring homepage (Fig. 4-2) can be divided into 3 parts, the
top area is main menu, under it, the left is sub-menu area, the right
is display area.

1. Main Menu Area
The main menu displays the main options of the Card web
monitoring functions.
The options are [Signal], [Control], [Log], [Config], [Close]. Click the
button, corresponding windows will appear in the display area.
2. Sub-menu Area
The sub-menu locates on the left of the homepage. It can be divided

into three parts. The upper area is UPS current state diagram, the
middle is sub-menu, the bottom is basic information of the Card you
are visiting, such as IP address, UPS model and current time.
3. Display Area
The content of the display area depends on the monitoring functions

you select.
& Special Hint:

SNMP Card can detect UPS model automatically. Since different UPS
model has different monitoring parameters, your interface may not be
exactly the same with the diagram in this manual.
4.4 Checking UPS State

Above the sub-menu, you can always see the UPS current state
diagram no matter during operation or parameter configuration. So
you can check UPS state at any time.

4.5 Checking UPS Signal and Latest Alarm
4.5.1 Checking UPS State Signal
Select [Signal/UPS status], you will see UPS state signal screen
(See Fig. 4-2).
The UPS state is listed in a table.
& Color Denotation

Blue: normal;
Red: alarm. You should pay attention to it and take certain action.
4.5.2 Checking UPS Input/Output Signal
Select [Signal/Input/Output Signal], you will see the picture below.
Figure 4-3 UPS Input/Output Signal (Analog) Screen

& Color Denotation

Blue: normal;
Red: alarm. Please check the corresponding UPS state signal and take
action.
4.5.3 UPS Latest Event Display
No matter what you are doing, once the UPS alarm occurs, the
event window will be prompted (see Figure 4-4). If the window is
closed, you may view the events through [Signal/Latest Event].
Figure 4-4 UPS Latest Event Display
If there is a new event, it will be activated in fixed time interval until

you click [Confirm Alarms] button or close the alarm window.
4.6 UPS Parameter Configuration and Control
& Hint
1. Only system administrator or users with control authorization can
configure parameters or control UPS operation, other users can only view
these settings.
2. The Card will record all the operation done to the UPS.

4.6.1 UPS Basic Information
Select [Control/UPS ID], you will see UPS basic information screen,
see Fig. 4-5. You may modify UPS name, view UPS model, UPS
firmware (DSP software) version and the manufacturer.
UPS name will be showed in this webpage. NMS can get it through
the Card. NMS with UPS control authorization can also reconfigure
UPS name. You must name your UPS.
Figure 4-5 Basic UPS Information
4.6.2 UPS Control
Select [Control/Remote Control], you will see control screen as Fig.

4-6 shows. In this page, you may select a control command, and
click [Submit] to submit this command to the Card. The Card will
reply a message about whether the command is sent successfully.
The sent command will be recorded.

Figure 4-6 Sending UPS Command
4.6.3 UPS Parameters Modification
UPS parameters can be modified through remote terminals. Select

[Control/Remote Adjustment], you will see UPS parameter
configuration screen (See Figure 4-7).

Figure 4-7 UPS Parameter Configurations
The parameters displayed in this screen are currently used. If you

want to modify some of them, just input new value in the edit box,
click [Submit] to submit the settings to the Card. The Card will reply
a message about whether the settings are saved successfully and
record the saved parameters. You may check the parameter records
through [Log/Control Log].
4.6.4 Scheduled Task Configuration
UPS scheduled task refers to the specified UPS operation that will
be executed by the Card at predefined time, like UPS start/stop and
battery self-test. The Card can process as many as 30 such tasks.
Select [Control/Schedule Task], you will see UPS task configuration
screen (See Fig. 4-8). You may view, add or delete the tasks.

Figure 4-8 UPS Scheduled Tasks Configuration
1. Adding New Task
You should specify "task name", "cycle", "start date", "time missed"
for a new task. "Cycle" refers to how often the task should be
executed. You can choose "Once", "daily", "weekly", "biweekly" and
"monthly". The cycle of "once" can be seen as limitless long.
"Time missed" check box is to decide whether a task should be
performed in the next cycle if it is not executed due to some reasons.
If a task is not executed 5 minutes after due time, the task will be
seen as missed and marked with "*" before the time in task table.
After specifying task name, cycle, start time (the initial time is current
time on the Web browser), click [Add New Task], and the task will be
added. If task number exceeds the limit (30), you will be prompted
"failure, not enough space". Delete unnecessary tasks in the task list
and try again.

& Note
The Card time MUST keep correct because the task is executed based on it.
2. Deleting Scheduled Task
Select one or more tasks in the task list, click [Delete Selected
Tasks], these tasks will be deleted permanently. We recommend you
to delete unnecessary tasks periodically.
4.7 Checking UPS Alarm and User Control Record
4.7.1 UPS Event Log
Select [Log/Event Log], you will see an event table (Figure 4-9). You
can view the latest 250 records.
The table has three columns: start time, event and level.
UPS alarm has three levels--message, general alarm and urgent
alarm that are marked blue, yellow and red respectively. Urgent
Alarm refers to the event that has resulted in or might lead to
equipment power failure at any time. General Alarm refers to the
event that is not critical temporarily, but will become urgent if the
problem not solved for long time. Message refers to the event that
the UPS has recovered from alarms.

Figure 4-9 UPS Event Log
4.7.2 User Control Log
Select [Log/Control Log], you will see a user control log arranged in
inverted time sequence.

Figure 4-10 User Control Log
The control log table has 3 columns: time, control command and
operator. For command sent by web user, the operator will be
"Web:"+ user name; for NMS sent command, the operator will be
"NMS:"+ NMS IP address; for command from UPSiteCenter, the
operator will be "NET:" + IP address.
& Note
If the Card is removed from current UPS (e.g. UH11 series) to another with
different model (e.g. UH31), all event log, control log and scheduled tasks
saved in the Card will be cleared.

4.8 SNMP Card Configuration
& Hint
Only system administrator can configure the Card, other users can only
view the parameters.
4.8.1 Network Configuration
Select [Config/Network Config], you will see network configuration

screen (See Fig. 4-11). You can change the Card IP address, subnet
mask and default gateway here.
Figure 4-11 SNMP Card Network Configuration
Enter a new value and press [Submit] to save them. If you have
done any modification, the Card will be restarted 5 seconds later; if
you have changed the IP address, you should use the new address
to visit the Card.

& Warning
1. Do not set the network parameters randomly. If the Card IP address
conflicts with that of other equipment (like PC), they cannot be accessed.
So you'd better consult the network administrator in your company.
2. When the Card is restarted due to network parameter modification, the
connection between the Card and UPSiteCenter, UPSiteDaemon and NMS
will be interrupted; after IP address modification, please reconfigure
relevant UPSiteCenter, UPSiteDaemon and NMS.
4.8.2 System Time Setting
Select [Config/Time Setting], you will see the Card time setting
screen (Figure 4-12).
You can set time zone, current time and time server address for the
Card.
During the setting, you may click [Get local time zone] to obtain the
time zone setting of the computer that is browsing the Card.
During the setting, you may choose
Get time automatically from the following time servers
Specify time
If you choose time server, please enter primary and secondary time
server IP address. The time servers comply with RFC 868 Time
Protocol.
If you choose "Specify time", you can input time by yourself or click
[Get local time] to obtain the time by the computer that is visiting the
Card.

Figure 4-12 System Time Configuration
After the setting, click [Submit] to save.
& Note
1. If no time server available or the time server has not been configured,
you must set or reset time when installing for the first time or restarting the
Card, ensuring the Card time consistent with real time.
2. If the time server is available, no matter whether the Card time is set, it
will be adjusted by the time server automatically.
4.8.3 User Management
Select [Config/User Management], you will see user management

screen (Fig. 4-13). You may add/delete users or change their
property (password, authorization).

Figure 4-13 User Setting
The user parameters are to specify user accessibility to the Card, to

avoid illegal access and control over UPS.
1. Adding New Users
For newly installed SNMP card, the default user is only system
administrator. To enable other relevant persons to visit and control
UPS through Web browser, you should login the Card as the
administrator, add their information and grant them corresponding
authorization.
& Note
The system administrator "admin" is a special user with highest
authorization. You cannot delete it or change the name or its authorizations.
But you can change its password.
Input the following in the user management screen (Figure 4-13).

User Name
The user name can be made up of any character (including Chinese
character), except "<", ">" , "&", "\" and quotation marks(").
Password
The password can be made up of any character (including Chinese
character), 8 characters at most. It is requisite. Your entry will be
displayed as "***". You will be asked to confirm the password by
entering it again. The two entries must be the same.
Authorization
Set user authorization to access the Card or UPS. Refer to Table
4-1.
Table 4-1 User Authorization table
Name Authorziation
Administrator þConfiguration þControl UPS þView UPS State
Control ¨Configuration þControrl UPS þView UPS State
Query ¨Configuration ¨Control UPS þView UPS State
No Access ¨Configuration ¨ Control UPS ¨View UPS State
& Suggestion
To enhance the security of UPS and your computer system, you'd better
grant "Query" authorization to most users, "Control" authorization to UPS
manager and "Administrator" to SNMP Card administrator.
After confirming the correctness of the above information, click [Add
New User], then the user will be added to the user table and is able
to visit the Card through Web browser.
2. User Property Modification
Administrator can modify all users' password and authorization

through [User Management]. Other users can only change their own
password but not their authorization.
Select the user you want to modify in user table or directly input the
user name, enter new password and authorization, click [Modify

User Password] to submit the modification. You need relogin after

password changed.
& About admin password

In Hyper Terminal/Telnet mode, if you want to modify basic parameters,
you must login as admin. In case that the admin password is lost, you will
be unable to configure parameters. As a backup, when you first login the
Card via Web browser, besides changing admin password, add another user
as system administrator, like "Adm". When you cannot login in as admin,
you can also use Adm account, and then change the admin password.
3. Deleting User
You can also delete users that no longer need visit the Card. Select
the user you want to delete and click [Delete Selected Users].
& Hint
There are two methods to forbid a user from visiting the Card:
1. Delete User: block the user away from the Card forever;
2. Modify Authorization: change user authorization to "No Access",
temporarily disable user's access to the Card until you re-grant him/her the
right.
4.8.4 SNMP Agent Parameters
Select [Config/SNMP Agent Parameter], you will see the parameter

configuration screen (see Fig. 4-14).

Figure 4-14 SNMP Agent Parameter
The SNMP agent parameters are kept in RFC1213/system, refer to

Table 4-2.
Table 4-2 RFC1213 System Parameter
Name Value Remark
System Description UPS Web/SNMP Agent,
Read only
(sysDescr) Emerson Network Power Co., Ltd.
agentRevision Current agent revision2.0 Read only
sysObjectID 1.3.6.1.4.1.2011.2.13.2.0 Read only
A day, two hours 40 minutes 56 Read only
sysUpTime
seconds (change at any time)
sysServices 79 Read only
sysName iTrust UPS Agent User configurable
sysContact Administrator User configurable
sysLocation Agent Location User configurable
In this screen, you can specify agent name, MIB contact persons
and SNMP Agent location. Click [Submit] to save the configuration.

4.8.5 NMS Configuration
Select [Config/NMS Management], you will see NMS configuration

screen (Fig. 4-15). System administrator can add/delete NMS and
modify NMS property.
NMS can be HP OpenView, IBM NetView, etc.
Figure 4-15 NMS Parameter Configuration
1. Adding NMS
If a NMS want to visit SNMP agent, it must exit in NMS table.

NMS property includes: IP address, community string for visiting
SNMP agent and TRAP level.
NMS IP Address
NMS IP Address means the NMS computer address allowed visiting
SNMP agent.
Public Community String

Community string for getting SNMP agent variables, the default is

"public"
Private Community String
Community string for getting and setting SNMP agent variables, the
default is "private".
& Note:
Community String is a code for NMS to visit SNMP agent. Pay attention to
the capital/small letters.
NMS UPS Authorization
Refer to Table 4-3 for the various authorization levels for NMS to visit
UPS SNMP Agent.
Table 4-3 NMS Authorization table
Name Authorization
Administrator þConfigure NMS table þControl UPS þView UPS State
Control ¨Configure NMS table þControl UPS þView UPS State
Query ¨Configure NMS table ¨Control UPS þView UPS State
No Access ¨Configure NMS table ¨Control UPS ¨View UPS State
& Suggestion
Generally, we grant configuration authorization to UPS-control NMS,
query authorization to other NMS.
TRAP Level (Alarm Level)
When UPS alarm occurs, SNMP agent will send TRAP to NMS. You
may set TRAP level to filter these alarms. Only the alarm whose
level is equal to or greater than the trap level will be sent to NMS.
The TRAP levels are:
1) Information: receive all UPS alarm including message.
2) Warning: receive important and serious alarm.
3) Severe: receive urgent alarm only.
4) No Trap: no alarm will be sent.

After the configuration, click [Add New NMS] to add it to the NMS
table.
2. Modifying NMS Property
Select a NMS in the NMS table or input the IP address, modify its
property and then click [Modify NMS] to save.
3. Deleting NMS
Select one or more NMS in the NMS table, click [Delete Selected
NMS]. When a NMS is deleted, it will not be allowed to visit SNMP
agent any more.
4.8.6 UPS Monitoring Center Configuration
Select [Config/UPSiteCenter Config], you will see UPSiteCenter

configuration screen (Fig. 4-16). The UPS monitoring center is a joint
name for UPSiteCenter and UPSiteDaemon. System administrator
can add/delete NMS and modify monitoring center property.

Figure 4-16 UPS Monitoring Center Configuration
1. Adding UPS Monitoring Center
Enter the IP address of the computer that runs UPSiteCenter or

UPSiteDaemon in "IP address" column. Select the corresponding
type in "Type" column; it can be either UPSiteCenter or
UPSiteDaemon. Click [Add New Center]. The table below is the
authorization for UPSiteDaemon and UPSiteCenter.
Table 4-4 Center Authorization table
Center Type Authorization
UPSiteDaemon ¨Control UPS ¨View UPS State ¨Receive UPS Alarm
UPSiteCenter þControl UPS þView UPS State þReceive UPS Alarm
Computer with UPSiteCenter authorization can run both
UPSiteCenter to manage UPS and UPSiteDaemon to receive alarm.
But computer of UPSiteDaemon type can only run UPSiteDaemon
program, if UPSiteCenter is running on it , the computer cannot visit
the Card.

& Note
1. Connection status: if the UPSiteCenter are communicating with the Card,
the status will be shown as "Connecting"; if UPSiteDaemon is ready to
receive alarm, it will be "listening"; if both UPSiteCenter and
UPSiteDaemon are running, it will be "Connecting+listening".
2. The max. concurrent number of UPSiteCenters and UPSiteDaemons
connected to the Card is 64. Because some computers run both
UPSiteCenter and UPSiteDaemon at the same time, the computers that
communicate with the Card might be less than 64.
2. Modifying Monitoring Center Type
Select a monitoring center in the table, modify its type and then click
[Modify Center].
3. Deleting Monitoring Center
Select one or more centers in the table; click [Delete Selected

Center]. Once a center is deleted, the computer will be disconnected
from the Card and cannot visit it any more.
4.8.7 SNMP Card Firmware Upgrade
You may download the latest version of the Card firmware to

upgrade it online.
The Card allows English/Chinese display. The default is English and
simplified Chinese. You may also change to other language
according to your browser, like traditional Chinese. You can
download the language package from our web site.
Select [Config/Firmware Upgrade], you will see firmware upgrade
screen (Fig. 4-17).

Figure 4-17 SNMP Card Firmware Upgrade/Language Selection
On this screen, you will see current version of the firmware and
current available language.
You may choose:
Upgrade Firmware
Replace Language
When you choose "Replace Language", please select the desired
language in the language list.
Now, you can upgrade firmware or replace language following the
steps below.
& Warning
1. After firmware upgrade, all parameters except the Card IP address will be
cleared. You need reconfigure them. History alarm data and user control
records will be erased too.

2. Do not upgrade the firmware when the UPS works in battery mode or
bypass mode, otherwise, if power failure during the process, the Card will
be damaged.
3. Do not pull the Card out from UPS during the upgrading; otherwise, the
Card might be damaged.
4. The erasing ability of the Card FLASH memory is limited. Do not write
into the same firmware file frequently using the upgrade function,
otherwise, the FLASH memory might be damaged and the Card will thus
be unavailable. But normal upgrade operation will not result in such
problem.
5. You'd better NOT replace the default language--English, because all Web
browser support English display.
1. Download from our website or ask your supplier for the latest
version of firmware and language package;
2. Start TFTP server, copy the firmware file to its main directory. The
TFTP server can be downloaded from the Internet for free or you
may contact the suppliers for it;
3. Enter the computer IP address that runs TFTP Server;
4. Enter the updating file name (See Fig. 4-17);
5. Click [Submit] to begin upgrading, after the upgrade, the Card will
be restarted.
If you have problem during the upgrade, contact your supplier.

48 Chapter 5 Monitoring UPS through NMS
Chapter 5 Monitoring UPS through NMS

Using the agent function of the Card, NMS (including UPS Explorer)
can inquire UPS state and input/output signals, send UPS control
command, set UPS parameters and scheduled tasks, view UPS
history alarm and user control record. In case of alarm, the SNMP
agent will notify the preset NMS by TRAP.
5.1 SNMP Agent Supported NMS and Protocol

The SNMP agent now supports SNMP protocol SNMPv1.
NMS that supports SNMPv1 protocol is allowed to access the SNMP
agent, like HP OpenView, IBM NetView, Novell ManageWise,
SunNet Manager, etc.
5.2 UPS MIB Installation
1. MIB Installation
iTrust series UPS MIB files are on the installation disk (delivered with
the Card):
ITRUST_UPS_UH11.mib is for UH11 series UPS
ITRUST_UPS_UH31.mib is for UH31 series UPS
ITRUST_UPS_UL33.mib is for UL33 series UPS.
Please install UPS MIB using NMS MIB import function. See detailed
information in your NMS manual.
2. Contents of UPS MIB
This UPS MIB applies to UPS firmware version 1.10. It will change
with the firmware version. Refer to Table 5-1 for iTrust UPS SNMP
agent MIB Group and Object ID (OID). The table below is a
simplified description of the MIB of UH11 series UPS. If you want to

Chapter 5 Monitoring UPS through NMS 49
know more detailed information, refer to

"ITRUST_UPS_UH11.MIB".
Table 5-1 UPS MIB(UH11 Series UPS only)
upsAgent Group UPS Agent System Variable R/W

agentRevision Agent Software Version R
agentManagersNum NMS number in the NMS table R
NMSTable R/W
agentManagersTable
managerIndex NMS Table Index R
managerAddr NMS IP Address R/W
publicCommunityString Public Community String R/W
privateCommunityString Private Community String R/W
managerPrivilege NMS Access Authorization R/W
acceptTrapLevel Accept TRAP Level R/W
NMSTable R/W
agentManagersTable
Add/Modify/Delete a NMS mark R/W
GET reply :view(0)
managerAccept Add: new(1)
Modify: modify(2)
Delete: delete(3)
upsIdent Group UPS ID Group
upsBaseIdentModel UPS model, e.g. UH11 0030 R
upsBaseIdentUpsName UPS name, 8 byte, set by administrator R/W
upsSmartIdentFirmwareRevision UPS firmware revision R
upsSmartIdentUpsFactory UPS manufacturer name R
upsBattery Group UPS Battery Information
UPS battery state. Reply value: R
Normal: batteryNormal(2)
Undervoltage:batteryLow(3)
upsBaseBatteryStatus
Voltage higher than upper limit: batteryHigh(4)
Battery fault: batteryFault(5)
Battery forewarning: batteryForewarning(6)
upsSmartBatteryCapacity Battery remain compacitance persent R

upsSmartBatteryVoltage Current battery voltage (Unit:1/10 VDC) R

upsSmartBatteryTemperature Battery (Inside) Temperature (Unit: 1/10 °C) R
Charge mode R
upsSmartBatteryChargeStatus floatingCharging(1),
equalCharging(2)
upsInput group UPS Input Information
upsSmartInputLineVoltage Current utility line voltage (Unit: 1/10VAC) R
upsSmartInputFrequency Input frequency (Unit:1/10Hz) R
upsOutput group UPS Output Information
UPS Current State. R
unknown(1)
No power supplied: off(2)
upsBaseOutputStatus
onLine(3)
Battery mode: onBattery(4)
Bypass mode: onBypass(5)
upsSmartOutputVoltage UPS output voltage (unit:1/10VAC) R
upsSmartOutputFrequency UPS output frequency (unit:1/10Hz) R
upsSmartOutputLoad UPS output load percent (%) R
upsSmartOutputCurrent UPS output current (unit:1/10AAC) R
upsStatus Group UPS Status Group
Communication status R
Communication not built up: notEstablished(1)
upsBaseStatusCommunication
Normal: ok(2)
Failure: lostCommunication(3)
UPS start/stop status R
unknown(1)
upsBaseStatusUpsStatus on(2)
off(3)
shutdowning(4)
Battery self-test R
upsSmartStatusBatteryDiagnosti unknown(1)
cs testing(2)
notTesting(3)
Battery charge status R
upsSmartStatusBatteryCharge unknown(1)
uncharging(2)

floatingCharging(3)
equalCharging(4)
Synchronization R
upsSmartStatusFrequenceSync unknown(1)
hronization synchronizing(2)
notSynchronize(3)
Utility voltage R
unknown(1)
normal(2)
upsSmartStatusInputVoltage
Failure: blackout(3)
Higher than upper limit: overMaximumLimit(4)
brownout(5)
Rectifier status R
unknown(1)
upsSmartStatusRectifier
ok(2)
fail(3)
Inverter status R
unknown(1)
upsSmartStatusInverter
ok(2)
fail(3)
Bypass status R
unknown(1)
upsSmartStatusBypassVoltage normal(2)
lower than lower limit: overMinimumLimit(3)
higher than upper limit: overMaximumLimit(4)
Utility frequence R
unknown(1)
upsSmartStatusUtilityFrequence
normal(2)
overLimit(3)
Circuit status R
unknown(1)
upsSmartStatusOutputLine
normal(2)
shortcut(3)
Load status R
upsSmartStatusLoad unknown(1)
normal(2)

overLoad(3)
Internal temperature R
upsSmartStatusInternalTempera
unknown(1)
ture
normal(2)
upsSmartStatusInternalTempera overLimit(3) R
ture
upsConfig group UPS Configuration Information
After the utility recovery, UPS output delay R/W
upsSmartConfigReturnDelay
(0~43200seconds (12hours))
upsSmartConfigShutoffDelay Showdown delay (120~600seconds) R/W
upsSmartConfigAutoReturn whether UPS auto start after the utility recovery R/W
upsSmartConfigTimeOf Battery self -test time (1~600 seconds) R/W
BatteryDiagnostic
Single/Primary/Slave configuration R/W
single(0)
upsnConfigWorkMode
primary(1)
slave(2)
primary/slave alternation work time R/W
by-7-days(0)
upsConfigAlternateWorkTime by-30-days(1)
by-90-days(2)
by-180-days(3)
upsPlanConfigNum Scheduled task number R
Scheduled task table R/W
upsPlanConfigTable
planIndex task index R
Task name R/W
Turn on immediately: turnUpsOn(3)
planName
Shutdown immediately: turnUpsOff(4)
batteryDiagnostic(5)
Task called period R/W
once(1)
daily(2)
scheduleCycle
weekly(3)
biweekly(4)
monthly(5)

Call time: R/W

scheduleTime
format: yyyy/mm/dd/hh/ss
lastScheduledTime Last call time R
whether to execute missed task R/W
runMissing ignore: ignoreMissedPlan(0)
execute: runMissedPlan(1)
add/delete task mark R/W
GET reply value: view(0)
planAccept
add: new(1)
delete: delete(2)
upsSmartControl group UPS Control Information Group
Shutdown UPS. You may choose: R/W
shutdown immediately:turnUpsOff(2)
upsSmartControlUpsOff
shutdown delay: turnUpsDelayOff(3)
cancel shutdown delay: cancelUpsDelayOff(4)
upsSmartControlTurnOnUps Start UPS R/W
Alarm beep test and stop R/W
upsSmartControlFlashAndBeep Alarm beep test: flashAndBeep(2)
Stop Alarm beep: cancelWarningBeep(3)
upsTest group UPS Test Group
UPS Self-test R/W
upsSmartTestDiagnostics begin self-test:: TestDiagnostics(2)
cancle self-test:: cancelTestDiagnostics(3)
upsSmartTestIndicators Alarm beep test R/W
upsAlarm Group UPS Alarm Group
upsSmartAlarmHistoryNum UPS history alarm number R
UPS history alarm table R
upsSmartAlarmHistoryTable
historyAlarmIndex History alarm index R
Alarm time R
historyAlarmTime
format: yyyy/mm/dd hh:mm:ss
history alarm ID: OLD value when sending R
historyAlarmId
TRAP
historyAlarmName Alarm name R
Alarm level: R
historyAlaramLevel
information(1)

warning(2)
severe(3)
upsSmartAlarmPresentNum UPS current alarm number R
UPS current alarm table R
upsSmartAlarmPresentTable
PresentAlarmIndex present alarm index R
present alarm time, format: yyyy/mm/dd R
PresentAlarmTime
hh:mm:ss
present alarm ID, OLD value when sending R
PresentAlarmId
TRAP
PresentAlarmName present alarm name R
Alarm level R
information(1)
PresentAlaramLevel
warning(2)
severe(3)
Traps UPS Alarm Information
See "Appendix A UPS Signal
and Event table"
Note: R for OLD read only (GET), R/W for OID read and write (GET/SET)
5.3 Monitoring UPS through NMS
5.3.1 Authorization
To enable NMS to control UPS through the Card agent function, you
should apply to the Card administrator for management authorization,
and add NMS information to the Card NMS table.
1. Add NMS through Web Browser
Refer to Section 4.8.5 "NMS Configuration".

2. Add NMS through Super NMS
Super NMS refers to the NMS with system administrator
authorization. Super NMS can modify NMS configuration table
(agentManagersTable), such as add/delete/modify NMS.

& Hint
When modifying NMS, you must send all of the following NMS properties
to the Card in a submitting session; otherwise, you will be prompted error
message.
1. IP address: managerAddr
2. Public Community String: publicCommunityString
3. Private Community String: privateCommunityString
4. Operation authorization: managerPrivilege
5. TRAP level: acceptTrapLevel
6. Add/delete/modify options: managerAccept
5.3.2 UPS Management

The way NMS managing UPS is the same with managing other
equipment. Refer to your NMS manual.
& Hint
1. The community string used in getting UPS data must be the same with
the public or private community string set in the Card.
2. The community string used in setting UPS data or sending UPS control
command must be the same with the private community string set in the
Card.
3. If you are granted "query" authorization, you can only view UPS state
and input/output signals, but not control UPS.
4. If your NMS has UPS control authorization, the Card will record all your
control actions to the UPS through your NMS.
5. If you want to modify a table, you must configure all the writable
properties of it and submit them to the Card, only in this way, your
modifications will be accepted.
6. If control failure due to lack of authorization or community string error,
NMS will receive an AUTH_FAILURE TRAP.

56 Chapter 6 Monitoring UPS throught UPSiteCenter
Chapter 6 Monitoring UPS through

UPSiteCenter
UPSiteCenter is centralized management software for the Card. It
can manage tens of thousand UPS simultaneously. Through the
Card, it can real time inquire UPS state and input/output signals,
send UPS control command, set UPS parameters and scheduled
tasks, view UPS history alarm and user control records. When UPS
alarm occurs, the Card will notify UPSiteCenter by TRAP.
UPSiteCenter monitoring UPS through SNMP Card:
6.1 Authorization
Add the IP address of the computer that runs UPSiteCenter to the
monitoring center table and grant it "UPSiteCenter" authorization.
See Section 4.8.6.
6.2 Monitoring UPS

As to UPS monitoring through UPSiteCenter, refer to UPSiteCenter
manual.

Chapter 7 Guard Computer via UPSiteDaemon 57
Chapter 7 Guarding Computer via

UPSiteDaemon
When UPS alarm is triggered, the Card will send alarm message to
preset computers. The UPS Network Shutdown
Software--UPSiteDaemon can receive alarms from the Card and
take certain protective measures to the computer that installs it.
7.1 UPSiteDaemon Introduction

UPSiteDaemon, also called Network Shutdown Software, can dispose
UPS alarms and protect your computer system according to your
configuration. It can:
Notify administrator;
Send pager message;
Send E-mail to users;
Save application files automatically and shutdown computer.
As to the software installation and usage, refer to Network Shutdown
Software User Manual.
7.2 Adding Computer IP Address to the Card

UPSiteDaemon can receive alarm message from the Card, but you
must add the IP address of the computer that runs the software to
the Card "Monitoring Center Table" beforehand and set the center
type as "UPSiteDaemon". Refer to Section 4.8.6.
7.3 Running UPSiteDaemon

Run the UPSiteDaemon on your computer. When UPS alarm occurs,
the software will receive the message from the Card automatically
and then execute protective measures accordingly.

58 Appendix A iTrust UPS Event List
Appendix A iTrust UPS Event List

Note: This event list applies to iTrust UPS, UH11, UH31 and UL33.
The content may be changed due to UPS upgrade.
ID Description
Common to UH11, UH31, UL33
1 Communication Interrupt
2 Communication Interrupt When UPS On Battery
3 Communication Restored
4 UPS Overload
5 Overload Resolved
6 UPS on Line
7 UPS on Battery
8 UPS on Bypass
9 UPS Shutdown
10 UPS Turned Off
11 UPS to be Turned Off
12 UPS Turned On
13 Utility Power Failure
14 Utility Overvoltage
15 Utility Low Voltage
16 Utility Restored
17 Utility Frequency Out of Tolerance
18 Utility Frequency Restored
19 UPS Asynchronous
20 UPS Resumed to be Synchronous
21 Bypass Undervoltage
22 Bypass Overvoltage
23 Bypass Voltage Restored
24 UPS Battery Test Starting
25 UPS Self Test Failure
26 Battery Self Test Completed
27 Battery Undervoltage
28 Battery Overvoltage

Appendix A iTrust UPS Event List 59
29 UPS Battery Fault

30 UPS Battery Low
31 Battery Voltage Recovered
32 Battery Equalize Charging
33 Battery Float Charging
34 UPS Inverter Fault
35 UPS Inverter Recovered
36 UPS Rectifier Fault
37 UPS Rectifier Recovered
38 UPS Charger Fault
39 UPS Charger Recovered
40 UPS Output Short Circuit
41 UPS Output Short Circuit Resolved
42 Over Temperature
43 Over Temperature Removed
Special to UH31
44 1# Battery Undervoltage
45 2# Battery Undervoltage
46 1# Battery Fault
47 2# Battery Fault
48 1# Battery Overvoltage
49 2# Battery Overvoltage
50 1# Battery Voltage Low
51 2# Battery Voltage Low
52 1# Battery Recovered
53 2# Battery Recovered
54 1# Battery Equal charging
55 2# Battery Equal charging
56 # Battery float charging
57 2# Battery float charging
58 Utility Phase A Failure
59 Utility Phase B Failure
60 Utility Phase C Failure
61 Utility Phase A Overvoltage
62 Utility Phase B Overvoltage

63 Utility Phase C Overvoltage

64 Utility Phase A Undervoltage
65 Utility Phase B Undervoltage
66 Utility Phase C Undervoltage
67 Utility Phase A Recovered
68 Utility Phase B Recovered
69 Utility Phase C Recovered
70 Input Phase Failure
71 Input Resumed Normal
72 Neutral Line Failure
73 Neutral Line Restored
74 Battery Stopped charging
75 Battery disconnected
76 UPS On Union Mode
77 Battery need to be replaced
Special to UL33
91 Generator Off-line
92 Generator Access
93 Input Breaker Open
94 Input Breaker Closed
95 Maintenance Breaker Open
96 Maintenance Breaker Closed
97 Bypass Breaker Open
98 Bypass Breaker Closed
99 Output Breaker Open
100 Output Breaker Closed
101 Generator Stopped Operating
102 Generator Start Operating
103 Bypass out of Tracking range
104 Bypass out of Tolerance
105 Input Trans. OverHeated
106 Input Trans. Temperature Recovered
107 Output Trans. OverHeated
108 Output Trans. Temperature Recovered
109 Inv. STS Failure

110 Inv. STS Recovered

111 Bypass STS Failure
112 Bypass STS Recovered
113 Improper Operation
114 Operation Recovered
115 Inv. heatsink Overtemperature
116 Inv. heatsink Temperature Recovered
117 Rec. heatsink Overheated
118 Rec. heatsink Temperature Recovered
119 Inv. Fan Fault
120 Inv. Fan Recovered
121 Rec. Fan Fault
122 Rec. Fan Recovered
123 Battery Contactor Failure
124 Battery Contactor Recovered
125 Main Contactor Failure
126 Main Contactor Recovered
127 Aux. Contactor Failure
128 Aux. Contactor Recovered
129 Input Fuse Failure
130 Input Fuse Recovered
131 Output Fuse Failure
132 Output Fuse Recovered
133 Local Overload Timeout
134 Local Overload Recovered
135 Bypass Overload Timeout
136 Bypass Overload Recovered
137 Aux. P.S. 1 Failure
138 Aux. P.S. 1 Recovered
139 Aux. P.S. 2 Failure
140 Aux. P.S. 2 Recovered
141 Bypass Abnormal shutdown
142 Bypass phase rotation error
143 Bypass Phase rotation Recovered
144 Mains Phase rotation error

145 Mains Phase rotation Recovered

146 Soft-start Failure
147 Soft-start Success
148 Output Over Voltage
149 Output Recovered
150 Shutdown For Output Impact
151 Output Impact Removed
152 Inv. over current
153 Inv. Current Recovered
154 Trans. Current over current
155 Trans. Current Recovered
156 Transfer To Bypass for load impacting
157 Inv. Switch Times Limited
158 output transfer Times Recovered
159 Load share Failure
160 Load share Recovered
161 Inv. Turned Off for low DC bus voltage
162 System Required to transfer to ByPass
163 ambient temperature OverHeated
164 ambient Temperature Recovered
165 Rec.Comm. Failure
166 Rec.Comm. Recovered
167 Inv. Comm. Failure
168 Inv. Comm. Recovered
169 Extra Status 1 Alarm
170 Extra Status 1 Recovered


185 Parallel Board Fault Recovered
186 Parallel Board Fault
187 DC Bus Voltage Recovered
188 DC Bus Over Voltage

201 Parallel System Shutdown
202 Parallel System On Bypass
203 Parallel System On line
204 Parallel System On Battery
205 Parallel System On Union Mode
206 Parallel System Overload
207 Parallel System Load Recovered
208 Parallel System Battery Recovered
209 Parallel System Battery Low
210 Parallel System Shutdown For Battery Low

64 Appendix B Troubleshooting
Appendix B Troubleshooting
B.1 Installation Q&A
1. Indicator does not light after installation.
Answer: The UPS is shutdown or has not been connected to the

utility. Turn on the UPS and check the connection of UPS with the
utility.
2. No SNMP Card startup information on Hyper Terminal screen

during the installation.
Answer: Because it takes only a few seconds to start the card, you
cannot see the start process if you don't run Hyper Terminal before
the installation. If you do have start Hyper Terminal before the
installation, but you cannot see the process, refer to question 2 in
Section B.2.
3. Can I finish the installation without computer at hand to run

Hyper Terminal?
Answer: No, if you don't know the IP address. Otherwise you may
follow the steps below to configure your card through Telnet mode. If
it is a new card, the default address is 100.100.100.100.
(1) Connect the Card to the network;
(2) Modify the network parameters of a computer located in the
same intranet (in the same HUB or Switch is better) with the Card, to
get them in the same network section. Suppose the Card IP address
is: 100.100.100.100, subnet mask: 255.255.255.0, gateway: 0.0.0.0,
then the computer IP address may be: 100.100.100.101, subnet
mask: 255.255.255.0, gateway: 0.0.0.0.

Appendix B Troubleshooting 65
(3) Restart the computer, visit the Card in Telnet mode, login as
admin (default password: admin).
(4) After login, set the Card network parameters. The Card will be
restarted automatically. You may visit the Card using new IP address
later on.
(5) Resume the network parameter of the computer.
B.2 Running Q&A
1. Green light blink but yellow light turns off?
Answer: The Card has not connected to the network, please connect
it to the network. After building up network connection, when the
Card receiving data from the network, the yellow light will blink, if no
data transmitting, the yellow light will keep turning on.
2. The Card is running, but when starting Hyper Terminal, no

login information on the screen?
Answer: Press ENTER key, if still no login information, please verify

that the Card is running (green light turning on) and check the
following:
(1) UPS has connected to the computer using RS232 cable;
(2) Whether the serial port set in Hyper Terminal is the same with the
one connected to the UPS;
(3) Whether the serial port set in Hyper Terminal is consistent with
what the specifications required.
(4) Whether Hyper Terminal and serial port can communicate well.
3. What shall I do if I lose admin password?
Answer: If you have set another web user with administrator

authorization, you may login the Card using this account through

Web browser and then change admin password. Otherwise, you

have to contact your supplier.
4. Why can some computers visit the Card but some cannot,
but these computer can visit each other?
Answer: Incorrect SNMP Card gateway setting. If the default

gateway is 0.0.0.0, the Card can be visited only by the computers in
the same network segment. Please reset the gateway according to
your computer.
Even though the gateway is set correctly, if firewall is installed in
your network, you will also meet with the above problem. If so,
contact your network administrator.
B.3 Web Monitoring Q&A
1. When I enter the IP address of the computer that has

connected to UPS, I am prompted "cannot find server".
Answer: suppose the IP address is correct, check the following:

(1) The Card is not started: check whether UPS is shutdown or the
utility fails. If so, try later.
(2) Network disconnected: using "PING" command to check whether
your computer can connect to the Card. Refer to your OS manual for
PING command usage. If you cannot PING successfully, check
whether the Card address is modified or wrong.
2. What if I forget my password?
Answer: ask the Card administrator to give you a new password.

3. Why does the system prompt "connection timeout" while the

browser is visiting the Card?
Answer: Too many network users (including Web users and NMS).
The card can respond only 8 Web users and 4 inquiring NMS
concurrently. Please close or stop some Web browser or NMS and
try again.
4. The displayed UPS state and the Card configuration seems

inconsistent with the actual conditions.
Answer: It might be caused by:

(1) Your computer time is wrong; (2) The Card time is wrong; (3) The
Cache of your Web browser is configured incorrectly; (4) webpage
time error.
Solution: Set the Card time and your computer time correctly. Check
your browser Cache settings; delete all temporary webpages on your
computer.
5. Sometimes, the browser prompt webpage error and cannot

continue.
Answer: This problem occurs when the browser is downloading the

homepage when you click other link on the homepage. The
download process is thus interrupted. Please wait until UPS status
signal appears on the homepage, and then click other menu.
6. I have entered correct user name and password and there is

no error message, but the homepage doesn't comes next.
Answer: The homepage is programmed by JavaScript.

(1) if you have installed some anti-virus firewall, the software cannot
identify normal and webpage that contains virus, so the homepage is
not displayed. Please configure or close the firewall software; (2)

check whether the Web browser is configured not to use JavaScript,

if so, change the setting.
B.4 NMS Monitoring Q&A
1. Why timeout error often occurs when NMS is visiting UPS

SNMP agent?
Answer: (1) The NMS does not exist in NMS table of the Card. Ask
the Card administrator to add it;
(2) Community string error. NMS will receive AUTH-FAILURE TRAP
at this time. Attention: the community string used in sending
request must be the same with that set in NMS table, namely, public
community string for Get request and private community string for
SET request.
(3) Network error. Check network connection.
2. When NMS attempts to modify UPS SNMP agent parameters,

"genErr" replied.
Answer: "genErr" occurs when:

(1) This NMS is lack of UPS control authorization.
(2) Sending UPS control command failure. The SNMP agent does
not send NMS request to the UPS successfully. Please check
whether the parameters sent by the NMS are correct, and whether
UPS communication failure alarm (TRAP) is received.
3. I just cannot add a new NMS to the NMS table by NMS.
Answer: Only system administrator can add/delete/modify NMS.

Besides, you must submit all writable properties of the NMS table
when you do the above operation.

4. It is always failure when I try to add a new scheduled task to

the Card.
Answer: Only users with UPS control authorization can add/delete

scheduled task. Besides, you must submit all writable properties of
the NMS table when you do the above operation.
B.5 UPSiteCenter Monitoring Q&A
1. How can UPSiteCenter manage UPS through the Card?
Answer: (1) Register the computer that runs UPSiteCenter on the

Card by adding its IP address and setting its type as "UPSiteCenter"
on the "monitoring center configuration" screen through Web
browser;
(2) Through UPSiteCenter configuration tools, add the Card IP
address to the configuration files of UPSiteCenter software;
(3) Restart UPSiteCenter, then you can manage UPS through it.
2. How can UPSiteDaemon get UPS alarm from the Card?
Answer: (1) Register the computer that runs UPSiteDaemon on the

Card by adding its IP address and setting its type as
"UPSiteDaemon" on the "monitoring center configuration" screen
through Web browser. If the computer has already been added as
UPSiteCenter, you need not do the above operation.
(2) Run UPSiteDaemon software, enter the Card IP address to build
up connection between the Card and the computer.

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UPS Web/SNMP Agent Card

Emerson Network Power Co., Ltd.

Manual Version E1-20041125-C-1.0

Emerson Network Power provides customers with technical support.

Copyright © 2004 by Emerson Network Power Co., Ltd.

Emerson Network Power Co., Ltd.

The Card operation involves UPS, Web browser (IE and

Ÿ Chapter 1 is a brief introduction of the Card. You will

Ÿ Chapter 2 is the Card installation and system environment.

Ÿ Chapter 3 will teach you how to configure the Card through

Ÿ Chapter 4 is how to use Web browser to monitor UPS.

Ÿ Chapter 5 is how to use NMS to monitor UPS. In this chapter,

Ÿ Chapter 6 is how to use UPSiteCenter to monitor UPS.

Ÿ Chapter 7 is how to use UPSiteDaemon to protect your

Ÿ Appendix A: iTrust UPS Event table. It applies to iTrust UH11,

Ÿ Appendix B: Fast Q&A. If you meet with problem during

This manual is for:

Users, technical support engineers and service technicians.

Symbol & Notice: Further descriptions or cautions during the

Chapter 1 SNMP Card Introduction ................................................................1

Chapter 2 SNMP Card Installation..................................................................3

Chapter 3 Configuration via Hyper Terminal/Telnet .......................................8

Chapter 4 UPS Monitoring through Web Browser........................................18

Chapter 5 Monitoring UPS through NMS......................................................48

Chapter 6 Monitoring UPS through UPSiteCenter .......................................56

Appendix A iTrust UPS Event List ................................................................58

Chapter 1 SNMP Card Introduction

1.1 SNMP Card

UPS Web/SNMP Agent Card User Manual

n Scheduled tasks: 30 at most.

UPS Web/SNMP Agent Card User Manual

Chapter 2 SNMP Card Installation

2.1 System Requirements

2.2 Packing List

UPS Web/SNMP Agent Card User Manual

2.3 SNMP Card Components

Figure 2-1 SNMP Card

See detailed descriptions of Figure 2-1 in Table 2-1.

UPS Web/SNMP Agent Card User Manual

OFF: network connection failure

Figure 2-2 Connections between UPS and Computer

UPS Web/SNMP Agent Card User Manual

Copyright (c) 1999-2002, Emerson Network Power Co., Ltd.

Network Interface Information:

UPS Web/SNMP Agent card starting......

Loading config parameters...Success.

UPS Web/SNMP Agent Card User Manual

Initializing SNMP agent...Success.

UPS Web/SNMP Agent adapter start done!

UPSite(tm) UPS Web/SNMP Agent Adapter(V1.90)

Copyright (c) 1999-2002, Emerson Network Power Co., Ltd.

Congratulations! You have completed the Card installation. But pay

UPS Web/SNMP Agent Card User Manual

Chapter 3 Configuration via Hyper

3.1 Hyper Terminal Configuration

UPS Web/SNMP Agent Card User Manual

If the Card has been started, press ENTER key to login.

3.2 Login and Logout

3.2.1 Login SNMP Card

Copyright (c) 1999-2002, Emerson Network Power Co., Ltd.

> User name:

& Important Notes

UPS Web/SNMP Agent Card User Manual

After the configuration, you may type <Logout> to exit.